Small company IT networks situated throughout  Idaho can get immediate remote contact with a Cisco authorized CCIE network system specialist to help with the toughest problems involving your IT network. Progent offers the services of the largest group of CCIE network consultants accessible online of any nationwide support firm in the U.S. The cost is reasonable, charges are by the minute, sign-up is quick, and support is unbeatable. In case your Idaho office is situated outside of larger metropolitan neighborhoods such as Boise City, Pocatello, Idaho Falls, or Lewiston, help from Cisco certified CCIE engineers is often difficult to find during an emergency. This can cause lost productivity for your company. By calling Progent, you can get in touch with a Cisco CCIE consultant who can deliver the expertise to get your computer network running.

What Makes Being a Cisco-certified CCIE So Important?
A CCIE (Cisco Certified Internet Expert) is a world-class networking engineer who achieves this ultimate title only after rigorous examinations given by Cisco. CCIE-certified consultants can tackle the most sophisticated issues surrounding computer network deployment, troubleshooting, and optimization. Progent's CCIE-certified support specialists work freely with Cisco's in-house staff in identifying anomalies with IOS software and creating temporary alternatives or downloading software updates to resolve bugs. The vast majority of CCIEs work for large enterprises or national Internet providers, and so their services are not readily accessible to small businesses.

For companies in Idaho, Progent can provide easy, quick, and affordable remote access to Cisco CCIE engineers. Cisco Certified Internetwork Experts (CCIEs) are recognized networking subject matter experts who are awarded this prestigious classification only after strenuous testing by Cisco. CCIEs can resolve the most complicated issues surrounding network design, implementation, capacity, troubleshooting, and maintenance. Progent's CCIE experts cooperate closely with Cisco engineers in analyzing problems with Cisco's IOS software and developing fixes or acquiring software updates to resolve anomalies. Progent offers fast remote support from a CCIE so you are able to get immediate assistance for tough network issues that are affecting worker efficiency but are beyond the expertise of your local network support resources. Progent's CCIE support experts can access your network using advanced online connectivity technology to deliver quick and cost-effective diagnosis and repair of critical network difficulties.

How Progent's Cisco Qualified CCIEs Offer Help with Cisco-based Networks in Idaho
Progent network engineers provide high-level assistance for a broad range of Cisco technologies such as:

Cisco ASA 5500-X Next Generation Firewalls with Firepower and Legacy PIX Firewalls
The new ASA 5500-X Family of firewalls with Firepower Services deliver substantially more performance than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX security appliances for new deployments. After Cisco's acquisition of Sourcefire, the whole line of Cisco ASA 5500-X devices can be provisioned to enable Firepower Services, based on Sourcefire's Snort technology, which is the market's most deployed network intrusion protection system. Firepower services provide powerful new features including advanced malware protection (AMP), URL filtering, real-time threat analytics, and automation. Progent's Cisco-certified CCIE network experts can help your company to manage your existing PIX or ASA 5500 security appliances and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide remote and onsite help with ASA 5500-X firewalls with Firepower Services and can assist your company to plan, integrate, tune, administer and troubleshoot firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services. Find out more details about Cisco ASA Next Generation Firewalls with Firepower configuration and debugging services.

Cisco Router Technology
Progent's CCIE and CCNP Premier engineers can assist you to plan, setup, and maintain a converged network infrastructure that can simplify processes, lower expenses, and accelerate payback on your IT investment. By combining Cisco integrated services routers with Catalyst switches expertise and Aironet indoor and outdoor APs deployment help or Meraki access points configuration support, Progent can dramatically enhance the strategic value of your network infrastructure in Idaho. Progent can provide comprehensive off-site troubleshooting. To find out more about Progent's services for Cisco router technology, refer to Cisco Routers Engineering Expertise.

Cisco Catalyst and Cisco Meraki Wi-Fi 5 and Wi-Fi 6/6E Wireless Access Points and Wireless Network Controllers
Progent can provide a Cisco-certified wireless integration consultant to assist you to design, install, manage and repair a converged wired and wireless infrastructure incorporating a wide range of wireless products that offer the same security, extensibility, and ease of management you demand from a wired network. Progent's Catalyst Wireless Access Point consultants, Meraki Wi-Fi Access Point consultants, and Cisco wireless controller experts can assist you to manage legacy wireless products from Cisco or upgrade seamlessly to the latest 802.11ac-comaptible products. Progent can also assist your IT team to perform efficient Cisco wireless IP phone configuration with Catalyst and Meraki access points for mobile onsite collaboration. Progent's CISM and CISSP security professionals can advise you about how to design protection into your wireless network and into your business operations. Progent's disaster recovery consultants and business continuity planning consultants can show you how to deploy the high availability features built into Cisco's wired/wireless technologies so your converged network delivers non-stop return on investment. Progent offers value-priced remote and on-premises wireless site surveys to assist you to plan and install a wireless LAN with customized AP clusters optimized for your individual work area layout, building characteristics, and intended application.

Cisco VoIP Phone and IP Video Phone Solutions
Progent's Cisco VoIP phone and video IP phone consultants can help you to integrate, manage, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP phones. Progent can provide support for all models of Cisco's IP phones from legacy Voice over IP products to the newest media phones. Progent's IP telephony experts can also help your organization to integrate your IP phones with Unified CM, originally known as CallManager, or with Unified CM Express to create a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can deliver expertise with any facet of Cisco IP Phone integration including reviewing dial plans, resolving IP phone registration issues, configuring SIP gateways, installing ISR G2 routers with CUBE internetworking capability, and creating UCS server clustering and Cisco Survivable Remote Site Telephony solutions for high availability.

Cisco Unified Communications Manager and CallManager Unified Messaging
Cisco Unified Communications Manager (Unified CM), previously known as CallManager, acts as the center of Cisco's collaboration portfolio. Unified Communications Manager and Unified CM Express (CME) offer an advanced IP-PBX solution by integrating tightly with apps such as Unified CM IM and Presence Service, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach (SNR), and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact center. Progent's Cisco-certified CUCM consultants can help with any aspect of Unified CM support and debugging in areas that include integrating VoIP phones and video phones, designing dial plans, configuring SIP trunking and PSTN support, deploying Cisco ISR routers with CUBE support, designing UCS server failover systems for high availability, and integration with Exchange Server and Skype for Business.

Catalyst, Nexus and Meraki Switching Solutions
Progent's Cisco CCIE-certified network technology engineers can provide world-class remote and onsite consulting for Cisco's Catalyst, Nexus and Meraki families of fixed and modular switches for applications that range from small or midsize businesses and campus networks to giant data centers and public clouds. Progent can assist you to implement Cisco's rapidly evolving switching technology to achieve the performance, expandability, resilience, virtualization support, data protection and ease of management needed by your organization. To learn about Progent's consulting services for Cisco's extensive family of Catalyst switches, refer to Catalyst switch consulting and support. To find out about Progent's consulting and support for Cisco's Nexus family of switches, see Nexus switch consulting services. For details about Progent's support for Cisco Meraki switches, go to Meraki switches integration.

Cisco Security and VPN Solutions
Progent can provide a Cisco Certified Internetwork Expert (CCIE) or certified CCNP to help you to select, integrate, and maintain Cisco security technology. Progent's CISM and CISSP security professionals can show you how to build protection into your company's processes in Idaho and Progent's GIAC-certified information assurance experts can assist you to plan and maintain Security information and Event Management (SIEM) solutions that enable you to comply with regulatory requirements for prompt security incident reporting. Progent can assist you to produce a written security strategy to define clear security policies, deploy scanning and tracking software, design and install a protected connectivity infrastructure that includes technology from a variety of network companies, provide outbound spam filtering with content filtering for in-bound and outbound email, and advise you about procedures to optimize the safety of your infrastructure. Progent's security consulting can help you implement an ASA Next Generation firewall, set up secure remote and mobile access to email and business information, and install or repair VPNs. To read additional information concerning Progent's services for Cisco security and VPN technology, see Cisco VPN Professional Services.

SIP Infrastructure Solutions: SIP Trunks and CUBE Integration Consulting
Progent's Cisco-certified SIP infrastructure consultants and CUBE integration consultants can help your business to plan, integrate, manage, troubleshoot and enhance Cisco's SIP connectivity solutions and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks. Progent can provide affordable online or on-premises expertise to help companies to move efficiently to a productive unified communications network that delivers accelerated return on investment. Progent's certified Microsoft collaboration consultants can assist you to configure connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms like Skype for Business Server or Lync Server for access to a SIP PSTN trunk.

Cisco-based Network Management Solutions
Progent's Cisco-Certified network management consultants can assist you to use Cisco's network management tools in combination with a variety of effective open source and proprietary programs to create a complete management toolkit to keep your network functioning dependably, consolidate valuable resources, guard your data, recover rapidly from equipment failure or malicious assaults, and enable you to expand or repurpose system resources intelligently and affordably as your Idaho organization grows.

Progent can also help you to use network management applications to monitor and classify network data to implement traffic shaping, which allows you to set up routers to impose a variety of bandwidth restrictions on certain classes of activity according to the priorities you specify. By buffering and queuing data packets that exceed your committed volume, and by giving preference to critical applications, traffic shaping can keep service provider overage penalties from spinning out of control and/or avoid gaps in worker productivity resulting from indiscriminate enforcement of your network traffic volume limits during periods of heavy demand. To learn more concerning Progent's network management consulting expertise for Cisco-powered networks, see Network Management Solutions for Cisco-powered Environments.

NetApp and Cisco FlexPod Cloud Architecture Consulting Services
FlexPod is a best-practice cloud architecture created and tested jointly by NetApp and Cisco to consolidate servers, network infrastructure and SAN storage resources for hosting shared business applications and network management software. To find out more details concerning Progent's consulting support for NetApp and Cisco cloud solutions, go to NetApp and Cisco Cloud Platform Consulting Services.

How to Get in Touch with a Cisco CCIE Networking Professional Now
To find out how you can get in touch with a Cisco CCIE for remote assistance in Idaho, phone 1-800-993-9400 or go to Expert Remote Network Support.

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    Progent can help you to support System Center 2007 Configuration Manager to streamline operations, improve security, and boost worker output by making sure that operating systems and applications are always current, managing product licenses, and monitoring resource usage profiles to help you make informed buying choices. Once your organization is set to update your SCCM 2007 change management ecosystem, Progent can help you to plan and carry out an efficient migration to System Center 2012 Configuration Manager.

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    Progent's Cisco-certified network engineers can show you how to create an economical, 24x7 Internet configuration architecture that can achieve non-stop Internet connectivity through a broad array of high availability Internet access technologies including fault tolerant BGP, transparent fail-over, and redundant ISPs. Progent offers Cisco Certified Internetwork Expert professionals to help you utilize the latest technology for fault tolerant Internet connections to create a cost-effective, completely redundant Internet interface with automatic failover and other capabilities to create non-stop Internet access.

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    NetDocuments (NetDocs) is a cloud-based document management system (DMS) designed specifically for the legal profession. Progent can provide online guidance from NetDocuments consultants to assist legal departments and law firms to plan, deploy, manage, tune, or troubleshoot a document management system (DMS) solution based on NetDocs.

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    Remote server management cards give network administrators full control of a server without the need for a personal presence. Through remote management cards, all console screen data plus keyboard and mouse functionality are transferred to an off-site session to a support professional who can be situated anywhere with Internet access. Progent's Microsoft and Cisco certified consultants can help you to plan, implement, and manage a high-availability business network that incorporates remote server management cards and Progent can utilize these remote server management cards to provide low-cost remote technical help. Progent has experience with a number of remote server management cards such as Aten remote management cards, American Megatrends remote management cards, Dell DRAC cards, HP Lights-Out 100c remote server management cards, and Peppercon eRIC remote management cards.

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    Progent imposes no minimum charge and requires no monthly commitment for services provided during normal business hours. Progent's small granularity eliminates large bills for fast solutions so you will not be tempted to permit less critical problems to fester.

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    If your business does not require urgent remote support but you think you will require technical services with your network in the near future, you can save time and money and guarantee that the right expertise will be available when you need it by contacting a Progent sales specialist and signing up as a customer. For details, call 800-993-9400 or email

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