For small office networks located in the state of Idaho, Progent's Microsoft certified technical experts can deliver online help and remote troubleshooting to fix your computer system issues quickly and cost effectively. Progent has developed enterprise-class expertise, advanced software utilities, and support knowledge bases to diagnose and resolve computer network problems without the cost and time delays normally associated with in-person service visits.

If your Idaho business is located outside of the larger urban areas such as Boise City, Pocatello, Idaho Falls, or Lewiston, your local computer network support options may be limited in skills, or unavailable during urgent situations. This can result in a computer network that is unstable or causing productivity loss due to technical issues continuing for too long. Progent’s staff of seasoned network consultants average more than 10 years of real-world industry experience, in the trenches of IT support, performing a broad variety of technical projects for a diverse range of customers. This means you get not only the technical skills needed for the task, but a professional with demonstrated methods for applying those skills to assist with cost effective network solutions.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief phone discussion with a Progent backup/recovery expert. The interview is intended to help evaluate your organization's preparedness either to block or recover quickly after a ransomware incident. Progent will consult with you directly to gather information about your existing security profile and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply best practices to build a cost-effective AV and backup/recovery environment that aligns with your company's needs. For details, visit Progent's ProSight Ransomware Preparedness Report Service.

Eliminate Reliance on Freelance Consultants
By developing a relationship with a full-service IT consulting and support organization such as Progent rather than with an individual freelance consultant, your company is assured timely availability of experienced experts whenever you require them. You do not have to worry that sickness, classes, time off, or conflicting jobs with different customers will cause you to be with no support when you have an emergency.

Progent is a Microsoft-certified Partner
Since Progent is a Microsoft Certified Partner, every Progent consultant has access to the technology and educational resources needed to provide the best computer support possible. Progent's network outsourcing, Contact Center, Office 365 integration support, and application development services permit small and midsize business clients to benefit from the broad array of knowledge associated with the IT departments of big organizations without the high expense and distraction of building and managing a self-sufficient in-house support staff.

Network Support for Local Governments
Progent has a long background delivering a broad range of remote IT support and urgent troubleshooting services to local governments and school districts across the United States. Progent is one of the industry’s pioneers in delivering advanced online IT support and has provided IT support to clients in all 50 states. Progent's remote information technology support for local governments eliminates travel expenses and solves problems more quickly than on-premises support.

ProSight Network Audits for Checking Network Health
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and medium-size organizations to get an unbiased assessment of the overall health of their network. Based on some of the top remote monitoring and management (RMM) tools available, and supervised by Progent's world-class group of information technology experts, ProSight Network Audits show you how closely the configuration of your core infrastructure devices conform to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver immediate ROI such as a more manageable and safer Active Directory implementation. Both versions also provide the long-term advantages of state-of-the-art remote network monitoring and management technology. These benefits can include simpler network management, better compliance with data security standards, more efficient utilization of network assets, quicker problem resolution, more reliable backup and restore, and increased uptime. For more information about ProSight Network Audits and to see sample reports, visit ProSight Network Audits.

Google Cloud Platform (GCP) Planning and Integration Expertise
Progent's Google Cloud Platform (GCP) integration consultants can provide affordable online and on-premises support to help companies to migrate any portion of their core IT infrastructure to Google Cloud Platform (GCP). This can save time and equipment expense and allow access to Google's cutting edge machine learning tools. Progent can help you with every aspect of Google Cloud Platform integration including requirements analysis, readiness evaluation, system design, pilot testing, deployment, centralized administration, performance tuning, software license management, backup/restore solutions, and security and compliance.

Cisco Wireless IP Phone Solutions
Creating solutions with Cisco's wireless VoIP phones usually requires that you configure and fine tune many key pieces of your Wi-Fi environment such as APs, routers, Cisco wireless LAN controllers, and call management software. Progent's wireless VoIP phone configuration and troubleshooting experts offer online and on-premises support to help your organization build and maintain a Cisco wireless VoIP phone solution by providing services that can range from troubleshooting the configuration of an IP phone or access point to offering comprehensive project management outsourcing or co-sourcing services for updating the wireless infrastructure of an entire campus.

Ransomware Removal and Recovery Consulting
Progent offers the services of experienced ransomware recovery experts with the knowledge to reconstruct an IT network victimized by a ransomware cryptoworm such as Ryuk, Dharma, NotPetya, or MongoLock. To find out more, see ransomware removal and recovery consulting.

System Center 2016 Integration
Microsoft System Center 2016 provides major enhancements in the management of hybrid cloud environments by offering comprehensive support for Windows Server 2016, Windows 10 clients; seamless integration of heterogeneous environments that include various Linux distributions, Microsoft Hyper-V and VMware; and better cloud support such as tighter integration with Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center 2016 consulting experts can provide world-class remote and on-premises support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to design and install a new implementation of System Center 2016, extend or tune an existing one, upgrade efficiently from a prior version of System Center, or debug your System Center solution.

ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
Progent's ProSight Enhanced Security Protection services offer ultra-affordable multi-layer protection for physical and virtual servers, desktops, smartphones, and Exchange email. ProSight ESP uses contextual security and advanced heuristics for round-the-clock monitoring and responding to security assaults from all attack vectors. ProSight ESP delivers firewall protection, penetration alerts, endpoint management, and web filtering through leading-edge technologies packaged within one agent accessible from a single control. Progent's data protection and virtualization experts can assist your business to plan and configure a ProSight ESP deployment that meets your organization's unique requirements and that allows you demonstrate compliance with legal and industry information security standards. Progent will assist you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that call for immediate action. Progent can also help you to set up and verify a backup and restore solution like ProSight Data Protection Services so you can recover rapidly from a destructive security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange email filtering.

Talk to a Progent Computer Consultant
To learn how to contact a Progent network consultant for remote or onsite expertise in #(state), phone 1-800-993-9400 or visit Online Network Support.