Idaho Computer Network Consulting
for Small and Medium-size Business Computer Networks:
Online Support and Troubleshooting
For business computer networks located in the state of Idaho, Progent's Microsoft qualified technicians can provide phone help and remote troubleshooting to solve your computer network problems fast and affordably. Progent has developed world-class expertise, software tools, and support knowledge bases to troubleshoot and repair network problems without the expense and time delays associated with onsite service visits. If your Idaho organization is located outside of the larger urban areas such as Boise City, Pocatello, Idaho Falls, or Lewiston, your local computer support choices may be limited in technical expertise, or unavailable during urgent situations. This can result in a office network that is unpredictable or causing productivity loss due to technical issues going unresolved for too long. Progent's team of field proven network engineers average more than 10 years of real-world industry experience, in the trenches of network systems support, performing a extensive range of technical tasks for a diverse range of customers. This means you obtain not just the technical skills needed for the task, but an expert with field proven methods for applying those skills to provide excellent network solutions.
Cisco Small Business Wireless APs Consulting
Cisco's Small Business 100, 300 and 500 family of APs are Linux-based devices designed as value-priced wireless APs for small offices. Progent's Cisco CCIE-certified Wi-Fi network consultants can provide online or onsite integration and troubleshooting support to assist your organization to design, configure, upgrade, optimize, administer and troubleshoot Cisco Small Business Wi-Fi AP environments of any size or architecture. For more information about Progent's consulting services for current and older Cisco Small Business 100, 300 and 500 series of WiFi access points, refer to Cisco Small Business wireless APs consulting services.
Remote Support for Microsoft Windows Server 2008 R2
The sophistication and integration demands of Microsoft Windows Server 2008 calls for an IT consultant with hands-on experience and broad knowledge in architecting and deploying efficient and comprehensive business technology networks. The professional experience of Progent's Microsoft-certified Windows 2008 experts, averaging over 10 years of background supporting Microsoft-based solutions, helps insure your success in supporting and troubleshooting your Windows Server 2008 R2 environment. Progent's Microsoft-certified Windows Server 2019 consulting experts and Windows Server 2022 experts can assist you to assess the advantages of upgrading to a current version of Windows Server. If you are planning on building a hybrid network model that combines on-premises resources with cloud-based services like those offered by Microsoft Azure, Progent can assist your organization to design and deploy an efficient hybrid cloud solution for Windows Server.
MS Dynamics 365 Business Central (D365 NAV/Navision) Consulting
Dynamics 365 Business Central, previously called Dynamics NAV and Navision, is an ERP platform designed for cloud, on-premises, or hybrid environments. Progent's certified Microsoft 365 experts, Excel professionals, Teams and Teams Premium system designers, and Azure consultants can help your organization to integrate Dynamics 365 Business Central with key Microsoft technologies. Progent's developers can provide SQL Server consulting and Power BI reporting mentoring to assist your organization to utilize Business Central/Dynamics NAV to create applications and analytical reports that allow you to make better business decisions. Progent's Microsoft Dynamics 365 Business Central consultants can assist your business to maintain legacy versions of Dynamic NAV/Navision or plan and configure up-to-date Business Central environments.
Business Intelligence Reporting Consulting
Progent’s business information reporting consultants can provide online and on premises consulting to assist you with any aspect of business intelligence reporting from debugging or modernizing applications to planning and implementing an advanced BI environment. Progent's BI experts can help you to support your current reporting environment, assist you to upgrade reports and databases from a discontinued reporting platform to a current one, and deliver as-needed remote mentoring to meet your specific requirements. Progent’s management reporting professionals can provide experience in the leading business analytics reporting tools including the SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics tools including Power Pivot and Power View, and Report Designer.
Apple iPhone Integration and Management
Progent's iPhone and iPad integration consultants offer cost-effective online assistance to assist you to design, configure, and fix any facet of your iPhone and iPad and Windows integration solution and is available for short-term jobs to help you get past specific technical roadblocks or long-term engagements to help you complete large-scale initiatives on schedule and within budget. Progent has expertise in on-premises, cloud-based, or hybrid networks and can help you build or maintain a resilient, secure and scalable network infrastructure that aligns with your computing model. Progent can also provide online and onsite training for individuals or groups to show you how to manage and use your iPhones and iPads in a safe, collaborative environment that optimizes the business value of your information network.
SentinelOne Product Sales and Configuration Expertise
Progent is a reseller and consulting firm for SentinelOne's Singularity XDR product line, a subscription-based, cloud-centric cyberthreat management solution that includes machine learning technology and expert services to provide comprehensive endpoint detection and response (EDR) and extended detection and response (XDR) for defending against ransomware and other cyberattacks. Learn more about Progent's SentinelOne Singularity product sales and integration expertise.
ProSight Managed Services for Network Monitoring and Management
Progent offers a family of low-cost, fixed-price services intended to allow small and mid-size organizations to utilize the same advanced IT solutions deployed by many of the world's top corporations. The ProSight series of network management outsourcing services covers all critical facets of information technology such as email protection, threat defense based on machine leaning, update management, cloud-based backup and disaster recovery, infrastructure monitoring and management, private cloud hosting, and network documentation management. To download Progent's eBook on the benefits of ProSight managed services for small and mid-size organizations, click:
Catalyst 9100 Series Wi-Fi 6 and 6E Access Points Consulting
Progent's Cisco Catalyst Wi-Fi 6 and 6E AP consultants can provide economical online and onsite help for Catalyst Wi-Fi 6 and 6E wireless access points (WAPs). For more information about Progent's consulting services for Cisco's Catalyst 9100 Line of Wi-Fi 6 and 6E 802.11ax Access Points, see Cisco Catalyst 9100 Wireless APs solution planning, deployment, and debugging services.
Ransomware Removal and Recovery Consulting
Recent strains of crypto-ransomware not only encrypt critical on-line information but also infiltrate most available system restores and backups. Progent's experienced ransomware recovery experts can assist your business to rebuild a network victimized by a crypto-ransomware attack like Ryuk, Dharma, NotPetya, Cerber, TeslaCrypt, or Locky. For more information, see ransomware removal and system recovery consulting.
Talk to a Progent Network Support Expert
To learn how to contact a Progent network consultant for online or on-premises help, call
An index of content::
Microsoft Certified Partner Support Outsourcing SharePoint
SharePoint Server Technical Support Services
Progent's Microsoft-certified consultants offer small and medium sized businesses computer consulting, maintenance, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for efficiently connecting people, teams and data. SharePoint Portal Server offers a common spot for your workers or clients to access, manage, share and manipulate relevant data, documents, and software and to communicate with one another. It allows faster and more intelligent decisions, more efficient access across groups and more economical business practices. The primary objective of SharePoint Server is to bring together, in a productive way, all of the diverse sources of knowledge accessible inside and without a business network. Windows SharePoint Services connect workers, customers, teams and projects with the information they've created in a manner that makes data convenient to locate, download and apply.
802.11ac Consulting Services
Emergency Network Consulting Wi-Fi Management
Progent's Wireless Consulting Services offer a convenient, affordable option for companies of any size to integrate, manage and troubleshoot the latest wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you design and install hardware like Cisco's Aironet and Meraki access points and wireless network controllers. For wireless messaging and online applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Nephilim ransomware hot line Consultant
ransomware removal and data restore Professional
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist you to halt the progress of an active ransomware attack. Call 800-462-8800
PIX 500 Firewall Technical Consultant
PIX Firewall Migration Remote Consulting
Cisco's PIX 500 Series firewalls have been discontinued and Cisco may no longer offer support these legacy devices. Progent still offers consulting support for Cisco's PIX 500 Series firewalls to help you with maintenance and Progent can in addition help you assess if you should migrate to next generation firewall technology available from Cisco. Progent's Cisco-certified experts can help your company design and carry out an efficient upgrade to Cisco ASA 5500-X firewalls based on leading practices.
Lync Server 2013 Web Apps Server Consulting
Lync Server 2013 and Exchange UM Server Consultants
Lync Server 2010 provides Instant Messaging, Presence, voice/video conferencing, desktop sharing, as well as IP-based and public switched telephone network (PSTN) telephony. Lync 2010 can extend the capability of Microsoft Exchange, SharePoint and Office desktop or Microsoft 365 and streamlines management through integration with Windows AD. Lync 2010 can also reduce capital and operational costs by eliminating Voice-over-IP hardware and subscription services, PBX systems, or conventional video conferencing technology. Progent's certified unified communications consultants offer remote and on-premises support services to assist you to maintain and troubleshoot your current Lync 2010 environment or evaluate the benefits of migrating from Lync to Skype for Business, which is Microsoft's new release of the product family. Progent can also help you to plan and execute a smooth Skype for Business upgrade.
Teleworker Data Protection Computer Consultant
Work at Home Data Protection Online Troubleshooting
Progent can assist small and mid-size businesses to plan, deploy, verify and manage backup/recovery systems to support a remote workforce.
Cisco VoIP Phones and CallManager Online Troubleshooting
Cisco VoIP Phones and Cisco Unity Online Help
Progent's Cisco IP phone and video IP phone experts can assist your business to integrate, maintain, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent offers support for all versions of Cisco's IP phones from discontinued VoIP devices to the newest HD media phones. Progent's IP telephony experts can also help your organization to integrate your IP phones with Cisco Unified Communications Manager, formerly known as CallManager, or with Unified CM Express (CME) to build a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to install Cisco Unified CM apps that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent can provide support with all aspects of Cisco IP Phone integration including reviewing dial plans, setting up SIP trunking, installing Cisco ISR routers with CUBE internetworking capability, and designing Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.
SQL Server 2019 SSAS Support Services
Remote Support SQL Server 2019 Express
Progent's certified SharePoint Server 2019 and SharePoint Online consultants can provide affordable online and on-premises consulting, application development, and troubleshooting services for organizations of all sizes who intend to migrate to SharePoint 2019 or SharePoint Online from older versions of SharePoint. Progent can help you plan and carry out a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines local and cloud-based infrastructure into a cohesive information management solution.
Immediate QoS Test Lab Specialist
System Testing Technology Professional
The Progent Test and Training Lab located at the QTS (formerly Herakles) Colocation Center is available for testing line-of-business applications, creating cost-effective migration procedures, assessing and optimizing performance, designing or validating disaster recovery strategies, mitigating compatibility issues, and building training systems for the latest technologies. For Progent clients who lack sufficient in-house resources to assemble effective pilot systems, Progent's Test and Training Lab reduces capital costs and engineering risk and helps keep critical IT projects on schedule.
Top Ranked IT Consulting Group Cisco Cloud Network Management
DNA Center Management Computer Service Providers
Progent's Cisco-Certified network engineers can assist you to use Cisco's management tools along with a variety of powerful third-party products to build a comprehensive network management strategy in order to keep your network running smoothly, fully utilize expensive resources, guard your data, revive rapidly from hardware failure or deliberate attacks, and allow you to expand or repurpose valuable resources sensibly and affordably as your business evolves.
Hyper-V 3.0 Virtual Network Consulting
24/7 Hyper-V 3.0 Virtual Online Help
Widows Server 2012 R2 Hyper-V advances the power of server virtualization in important areas including multitenancy, flexible infrastructure, cloud support, expandability and performance, and high availability. Progent's Microsoft-certified consulting experts can assist your business to benefit from Hyper-V to deploy and maintain virtual servers to reduce IT costs and enhance availability.
24x7x365 Progent Cybersecurity Experts Consult
Services Progent Cybersecurity Experts in the News
Progent in the News is hosted by cybersecurity expert Darrin Johnson.
Online Support Microsoft 365 Gmail migration
Microsoft 365 IDFix Support and Help
Microsoft 365 Exchange Online lets you utilize cloud-based servers, mailboxes and associated Exchange components to reduce capital costs and administrative hassle. You can use Exchange Online to host all your mailboxes, or you can integrate a hybrid solution that incorporates both local and cloud-hosted mailboxes. Progent's Microsoft-certified consultants can provide affordable online support to assist your organizations to assess the potential advantages of Microsoft 365 Exchange Online, plan a solution that fits your business needs and IT budget, implement an efficient move from your existing Exchange organization to one that includes Microsoft 365 Exchange Online, train your management team and end users, and deliver as-needed consulting and technical support.
Computer Consulting Automated Desktop Management
Desktop Monitoring Computer Engineer
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring service that uses state-of-the-art 24x7 remote monitoring and management (RMM) techniques to help keep your IT system running at peak levels by tracking the health of vital devices.
24x7x365 Consulting Apple iPad and Windows integration
macOS and Windows integration Consultant Services
Progent's service experts in Apple OS X and Windows technology can show you how to integrate Apple Macintosh and Windows systems into seamless networks with full sharing and collaboration support. Allowing productive co-existence among a variety of servers and workstations powered by Apple Mac OS and Windows requires extensive knowledge of and experience with Apple Macintosh and Microsoft technology. Progent's background in Microsoft and Macintosh consulting makes it possible to offer world class support to companies that rely on these technologies to maintain their strategic advantage. Progent can also help your business to integrate Apple's iPhones and iPads to operate with smoothly with your Windows environment.
Top Consult Email Block Lists
ProSight Email Guard Content Filtering Service Consultant
Progent's ProSight Email Guard uses the services and infrastructure of leading data security companies to provide web-based control and world-class protection for your inbound and outbound email. The powerful structure of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. The Cloud Protection Layer acts as a preliminary barricade and keeps most threats from reaching your security perimeter. This reduces your exposure to external attacks and conserves system bandwidth and storage space. Email Guard's onsite security gateway appliance adds a further level of analysis for inbound email. For outgoing email, the on-premises gateway provides anti-virus and anti-spam protection, protection against data leaks, and encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that stays within your corporate firewall.
Microsoft SQL Server Applications Consulting
Remote SQL 2008 Reporting Services Developer
SQL Server 2000 is a complete, Web-enabled database and data analysis package that opens the door to the rapid creation of a new generation of enterprise-class programs that can provide your company a critical competitive advantage. Microsoft SQL Server 2000 provides core support for XML and the ability to query across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of background supporting Microsoft integration, assures you success in planning, installing and supporting Microsoft SQL Server applications that are seamlessly connected with other applications based on Microsoft's .NET platform.
Custom Microsoft Access Programming Companies
Custom eCommerce Coder
For custom application development, Progent can supply programming experts to produce line-of-business applications in areas such as commercial transaction webs, web site design, Microsoft Dynamics products such as Microsoft Dynamics GP, and specialized management reports based on Crystal Reports, Access Report, or FRx Reports. Progent's experts can use Internet Information Services to build company-specific eCommerce solutions powered by Microsoft ASP.NET. In addition, Progent offers experts in a wide array of custom software development platforms including SQL Server and Delphi. For custom e-Commerce software, Progent also offers specialists in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.
PIX Firewall Migration Outsourcing
PIX Computer Engineer
Cisco's PIX firewalls have reached end of life and Cisco might not support these legacy devices. Progent still provides consulting assistance for Cisco's PIX Series firewalls to help you with maintenance and management and Progent can in addition help you determine whether to adopt next generation firewall technology from Cisco. Progent's Cisco-certified specialists can help you plan and implement a smooth migration to Cisco ASA 5500-X firewalls following industry best practices.
Cisco Firepower 1000 Series Firewalls Support and Help
Cisco Firepower Configuration On-site Technical Support
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a major performance improvement compared to Cisco's popular ASA 5500-X security appliances and include unified management and automation of advanced cybersecurity features such as application visibility, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can help you to plan and execute an efficient upgrade to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower firewalls with Cisco's cloud-based services to create and centrally control IT environments that include local offices, data centers, and cloud resources.
Planning Phase: Design and Architecture Proposals Guru
24-Hour Developing Phase: Pilots Tech Outsourcing
When performing IT projects for corporate customers, Progent uses a structured methodology based on specified milestones so as to meet budgetary, scheduling and engineering targets while reducing productivity disruption. Progent's Enterprise Services Methodology utilizes industry project management standards based on the leading practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design recommendations, pilots, design tuning, and professional deployment. All facets are documented to make available a comprehensive summary of IT services performed and to help in downstream system maintenance.
Mandriva Linux Consulting Services
Colbolt Linux Support and Integration
Progent's Linux support services offer small and mid-size companies and developers assistance with administering and maintaining Linux computers that operate with Microsoft-based technology. Progent offers your organization contact with Linux experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide array of expertise offers you an easy one-stop source to show you how to create and manage a protected and robust mixed-platform network and communications solution that supports Linux and Microsoft coexistence by combining Microsoft Windows with major Linux derivatives including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.
Professionals ProSight Behavior-based Antivirus
ProSight Phishing Protection Technology Professional
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates cutting edge behavior-based analysis technology by SentinelOne to defend endpoint devices and servers and VMs against new malware assaults such as ransomware and email phishing, which easily evade traditional signature-matching AV products. ProSight Active Security Monitoring protects local and cloud resources and provides a unified platform to manage the complete threat progression including blocking, identification, mitigation, remediation, and forensics. Key capabilities include one-click rollback with Windows VSS and real-time system-wide immunization against newly discovered threats.
Microsoft Exchange 2003 Upgrade Setup and Support
Exchange 2003 Onsite Technical Support
Progent's Microsoft Certified professionals offer expert consulting for enterprise-wide deployments of Microsoft Exchange Server. Progent's consultants can show you how to prepare for multi-location Exchange Server rollouts or upgrades and can supply onsite personnel to assist enterprises with deployments of Exchange Server 2007 in the or any area served by Progent's consultants.
VMware VCDX Specialists
VMware vRealize Automation vRA Services
Progent can provide the support of a certified VMware VCDX expert to help your organization design, configure, manage and repair VMware vSphere and vCloud-based virtualization solution for on-premises datacenters, cloud environments, or hybrid deployments. Progent can provide world-class expertise for deploying and configuring VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery and application continuity. Progent offers in-depth experience of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator and vCloud Suite used for managing private and public cloud and hybrid cloud environments that deliver maximum uptime, fault tolerance, and application mobility.
24-Hour Microsoft 365 Excel Integration Remote Support
Support and Help Microsoft 365 Planning
Microsoft 365, formerly branded Office 365, is Microsoft's growing suite of productivity applications and cloud-hosted services available on a subscription basis. Microsoft 365 programs and cloud services are offered in an array of subscription plans intended for customers from individuals and home offices to global enterprises. Progent offers fast and affordable online access to specialists with in-depth knowledge of Microsoft, Mac, iOS, and Android platforms. Progent can help you to evaluate the wealth of subscription plans available with Microsoft 365 and configure your network with Microsoft 365 in a way that delivers top business value. Progent offers expertise with cross-platform networks that incorporate Windows, macOS, and Linux software. Progent can also assist your business to build and manage hybrid ecosystems that seamlessly combine local and cloud-based resources.
Small Business WAP361 Support Outsourcing
Small Business APs Technology Consulting
Cisco's Small Business family of access points are Linux-based devices engineered as entry-level Wi-Fi solutions for small offices. Progent's Cisco CCIE-certified wireless network infrastructure experts offer online or onsite configuration and troubleshooting services to assist you to plan, configure, upgrade, tune, administer and debug Cisco Small Business wireless AP deployments of any scale or topology.
24 Hour Small Business IT Outsourcing Whitepapers
Whitepaper IT Outsourcing Example
Progent's IT outsourcing packages provide budget-friendly network support for medium-size companies. Whether it involves designing system infrastructure, creating an in-house Help Desk or outsourcing a one, deploying an updated email system, monitoring your system, or building a web-based eCommerce solution, outsourcing your IT technical services can smooth out costs and eliminate uncertainties, permitting IT service budgets to increase in a more linear and controlled manner than is possible by amassing a bulky, all-purpose in-house network support organization. Progent's Outsourcing White Paper and flyers explain how Progent can enable you to build a secure and robust network architecture for your critical Windows-powered business software including Windows 2008, Exchange Server, and SQL Server 2008.
Network Engineer Cisco VoIP Phones and IM
Cisco SIP phones Online Support
Progent's Cisco VoIP phone and video IP phone experts can help your business to configure, maintain, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent offers expertise for all versions of Cisco's IP phones from legacy Voice over IP devices to the newest media phones. Progent's IP telephony experts can also assist you to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, previously known as CallManager, or with Unified CM Express (CME) to create a modern IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to configure Unified CM apps that include Cisco Unified Communications Manager IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact solution. Progent's consultants can provide support with all aspects of Cisco IP Phone integration including designing dial plans, configuring SIP gateways, installing ISR routers with CUBE internetworking support, and designing Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for survivability.
Anti-Virus Consultants
Help and Support Postini
E-Mail Guard is Progent's economical spam filtering and virus defense service that gives small companies enterprise-quality protection against spam, viruses, DHA attacks, and other types of e-mail-based attacks on computer systems. E-Mail Guard is based on Postini's perimeter management technology, a full library of web-based antispam and anti-virus services that ward off email assaults before they are able to breach the company firewall. Perimeter Manager also allows administrators monitor and manage their email systems, regardless of server vendor, hardware technology, or data center location.
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