For small company networks located in the state of Idaho, Progent's Microsoft certified technical experts can provide phone help and remote troubleshooting to resolve your network troubles fast and affordably. Progent has developed world-class skills, sophisticated tools, and support knowledge bases to diagnose and repair IT problems without the cost and time delays associated with on-site technical service calls.

If your Idaho company is situated beyond the larger metropolitan areas such as Boise City, Pocatello, Idaho Falls, or Lewiston, your local network systems support options may be limited in technical expertise, or not available during a crisis. This can result in a network environment that is unusable or causing wasted time due to technical issues continuing for too long. Progent’s team of field proven network consultants average more than twelve years of real-world IT industry experience, in the trenches of computer network support, performing a extensive range of technical projects for a varied range of clients. This means you obtain not just the technical expertise needed for the job, but a consultant with proven methods for applying that expertise to deliver cost effective network solutions.

CISA-certified Cybersecurity Audit Consultants
The Certified Information Systems Auditor (CISA) credential is a prestigious qualification that indicates mastery in IS security audit and control. Certified by the American National Standards Institute (ANSI), the CISA accreditation has candidates undergo an extensive examination administered by the ISACA international professional association. Progent can provide the expertise of a CISA-Certified Cybersecurity audit consultant able to help companies in the fields of information systems audit process, information technology administration, network assets and infrastructure ROI, IT support, safeguarding of information resources, and disaster recovery preparedness.

CRISC-certified Risk Management Consultants
The Certified in Risk and Information Systems Control (CRISC) program was established by ISACA to verify an IT professional's ability to plan, implement, and maintain IS control mechanisms to mitigate risk. Progent offers the services of a CRISC-certified risk management expert to help you to develop and carry out a risk management plan that follows leading practices promoted by CRISC and geared to align with your company's risk tolerance, business objectives, and IT budget.

Cisco VoIP Phone and IP Video Phone Configuration and Troubleshooting
Progent's Cisco IP phone and video IP phone consultants can assist you to configure, manage, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent offers expertise for all models of Cisco's IP phones from discontinued VoIP devices to the newest media phones. Progent's consultants can also help your organization to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, formerly named CallManager, or with Unified CM Express to create a an advanced IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to configure Unified CM applications like Unified Communications Manager IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact solution. Progent can provide support with all aspects of Cisco IP Phone integration including designing dial plans, resolving QoS, configuring SIP PSTN trunks and CUBE session border controllers, deploying ISR routers with CUBE VoIP networking support, and designing Cisco UCS server clustering and Cisco SRST systems for high availability.

Planning and Migration Consulting Support for SharePoint Server 2013
Progent has been providing SharePoint support since the initial product was published over a decade ago, and Progent has the breadth and depth of technical knowledge to assist businesses of all sizes to plan and implement a SharePoint Server 2013 installation and create SharePoint Server 2013 apps that bring significant business benefit to your information network. Progent's Microsoft-certified consulting team can help your company to assess the risks and benefits of migrating to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from another collaboration solution; decide if an on-premises, online or hybrid deployment is most sensible for your company; and pick the most appropriate edition of SharePoint 2013 for your applications. Progent can provide comprehensive project management support or can assist in individual tasks related to your SharePoint 2013 deployment.

PC Desktop Consulting and Support Services
Progent can deliver a wide range of cost-effective services to assist your business to install, configure, repair, and administer workstations and notebooks based on Windows, macOS and OS X, or various versions of Linux. Progent's desktop support services include Windows 10 planning support, Windows 8.1 integration expertise, Microsoft Windows 7 technical support, Microsoft Office and Office 365 integration, and 64-bit operating system expertise.

Progent's Integration and Development Services for SQL Server 2016
Microsoft SQL Server 2016 introduces significant improvements in speed, capacity, data security, availability, mobile computing integration, plus built-in analytics and reporting. New features include PolyBase for handling relational and non-relational databases in one appliance for data warehousing, R language integration, Dynamic Data Masking, Mobile Reports, and seamless management of local and cloud resources. Progent's Microsoft-certified SQL Server 2016 consultants offer online and on-premises expertise to assist organizations of any size to plan, implement, manage or troubleshoot any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other core Microsoft platforms such as Windows Server and Hyper-V, Exchange, SharePoint Server, Dynamics ERP, Skype for Business, and System Center Operations Manager.

MS Dynamics GP Consulting Services
Dynamics GP 2015 R2 introduces a revamped architecture that improves cloud readiness, works with the most popular handheld devices, permits single sign-on with Microsoft Azure AD, and strengthens security and compliance. Progent's certified Microsoft Dynamics GP 2015 R2 consultants and developers have the broad knowledge and experience to address the critical IT and business issues involved with deploying and managing Microsoft Dynamics GP 2015 R2 and can assist you to perform an efficient migration that will maximize the return on your investment in this powerful product.

Automated Server Monitoring with Microsoft System Center 2016 Operations Manager Operations Manager
Progent provides a variety of Network Support Bundles based on the proactive problem solving abilities of Operations Manager, a next-generation server management software platform that tracks the availability, speed and security of your information system and identifies anomalies before they can bring down your network. To provide additional understanding about the performance and robustness of your system environment, Progent can help you integrate and operate popular network monitoring software powered by the Linux OS.

Progent's Integration and Training Services for Office and Office 365
Progent's certified Microsoft Office and Office 365 consultants can help businesses of any size to integrate Office desktop and Office 365 applications including Office Excel, Office Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and Publisher into a cohesive productivity solution that provides quick return on investment and promotes improved business outcomes. Progent can help you to interface Microsoft Office or Office 365 applications with one another and with additional core Microsoft platforms including SharePoint Server, Exchange Server and SQL Server running locally or in the cloud. Progent's consultants can also assist you to fix compatibility problems with various versions of Microsoft Office desktop and can provide customized online Office and Office 365 instruction to individuals or groups.

Web Development Services
If you need to spruce up your corporate Web site, create internal web sites for functions such as human resources or employee education, build a powerful Web presence for a new business, or build world-class, data-driven web applications, Progent can provide skilled and seasoned web architects and programmers. Progent's consultants can also assist you to host your web environment by designing and managing a protected, dependable server and communications infrastructure featuring remote and mobile access. Services offered by Progent's Experts Team include web design, web project management, Microsoft .ASP and .NET programming, graphics design, and 1-on-1 training for leading web authoring platforms. For data-intensive web applications, Progent can provide the services of certified SQL Server developers, Oracle developers and database administrators, and MySQL experts.

Progent's Cloud Integration Services for Microsoft Windows 2012 R2 Server Essentials
Windows Server Essentials is a value-priced, versatile OS that enables small organizations to transition from the older stand-alone on-premises datacenter to the contemporary hybrid networking paradigm that includes on-premises and virtualized cloud-based software and infrastructure. Progent's certified Windows Server 2012 R2 Essentials consulting experts can provide budget-friendly remote consulting and technical support services for Windows Server 2012 R2 Essentials. Progent can help you to evaluate the possible business benefits of moving to Essentials and implementing a hybrid on-premises/cloud model for your computing ecosystem. Progent offers comprehensive project management so you can plan and carry out a smooth migration to Microsoft Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Online platforms and services. (Find out about Progent's Office 365 Exchange Online integration with on-premises Exchange deployments and Microsoft Azure planning and integration consulting services.) Progent can also provide continuing consulting, troubleshooting, and training.

Microsoft Access Database Application Development
Progent's Microsoft Access developers and consultants offer cost-effective online consulting services for all editions of Microsoft Office Access including Access desktop and Access Web App and can provide expert help for Access application programming, database conversion, performance optimization, report design, and maintenance. Progent also offers custom webinar training for Office Access development and database administration.

CISSP-certified Cybersecurity Consultants
Progent's CISSP-certified network security consultants can help businesses of all sizes with any facet of IT security. Progent can create efficient security systems that protect a small business from advanced malware attacks or Progent can plan, configure, and manage a comprehensive security environment for hybrid networks that accommodate local, remote, and mobile clients sharing IT resources spread across a mix of physical datacenters and various clouds.

Talk to a Progent Network Consultant
To find out how you can contact a Progent computer consultant for online or onsite assistance in , call 1-800-993-9400 or go to Online Network Support.