For small company network systems located in the state of Idaho, Progent's Microsoft and Cisco qualified technicians can provide online help and remote troubleshooting to resolve your network systems problems quickly and cost effectively. Progent has developed enterprise-level expertise, software tools, and support knowledge bases to diagnose and repair network problems without the cost and time delays associated with on-site technical service visits.

If your Idaho company is situated beyond the larger metropolitan areas such as Boise City, Pocatello, Idaho Falls, or Lewiston, your local computer network support choices may be limited in technical capability, or not available during an emergency. This results in a network environment that is unstable or causing productivity loss due to technical problems continuing for too long. Progent’s staff of expert network engineers average more than ten years of real-world computer industry experience, in the trenches of IT support, performing a broad range of technical projects for a broad range of clients. This means you get not only the technical know how needed for the job, but a consultant with proven methods for applying that expertise to assist with excellent network solutions.

Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi family of Wi-Fi infrastructure appliances includes indoor and outdoor Wave 2 Wi-Fi access points (APs), security gateways, and managed switches. Ubiquiti UniFi devices running across multiple sites with thousands of APs can be remotely configured and managed with Ubiquiti's free UniFi Controller software, which centralizes and streamlines deployment, discovery, administration, optimization, debugging, monitoring, and reporting. Progent offers the skills of seasoned Wi-Fi consultants who can help your organization to assess the benefits of Ubiquiti’s UniFi products for your business and help you to plan, deploy, manage, and troubleshoot your UniFi solution. To learn more, see Ubiquiti UniFi Wi-Fi access points consulting and wireless LAN integration services.

ProSight Network Audits for Evaluating Network Infrastructure Health
Progent's ProSight Network Audits are a quick and low-cost alternative for small and mid-size organizations to obtain an unbiased evaluation of the health of their IT system. Powered by some of the leading remote monitoring and management (RMM) platforms available, and overseen by Progent's certified team of information technology professionals, ProSight Network Audits show you how well the deployment of your essential infrastructure assets adhere to leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide immediate benefits like a more manageable and safer Active Directory implementation. Both versions also offer the long-term benefits of state-of-the-art remote network monitoring and management (RMM) technology. These advantages can include easier network management, better compliance with government and industry security requirements, more efficient utilization of IT resources, faster problem resolution, more reliable backup and recovery, and less downtime. For more information about ProSight Network Health Checks and to view sample reports, go to ProSight Network Audits.

Wi-Fi Site Survey
Progent’s Wireless Site Survey makes it easy to plan and install an 802.11a,b,g,n or 802.11ac (Wi-Fi) wireless LAN customized for your facilities, providing your business a WLAN that has the reception, performance, capacity, Quality of Service, data protection, and roaming ability your company needs. Progent's Wireless Site Survey services are available either as an affordable online service or as a more comprehensive onsite service. Progent’s onsite wireless survey features physical walkthroughs, RF and security assessment of your current wireless network, evaluation of your site's floor plans, measuring for radio frequency contention, signal propagation modeling, selection of optimum locations for customer-specified Wireless Access Points including Aironet access points, Cisco Meraki access points and Apple AirPort devices, and a comprehensive document describing a new wireless network.

Citrix Desktop Virtualization Consulting
Progent's Citrix desktop virtualization experts can help you to plan, implement, administer, and troubleshoot a virtual Windows application delivery solution by providing XenDesktop expertise and XenApp support. Progent's Cisco CCIE network engineers can show you how to enhance your infrastructure for delivering server-side and client-side applications, and Progent's datacenter support consultants can assist your organization to administer and support an off-site datacenter that features high availability, advanced protection, and fast disaster recovery. Progent can also assist you manage and support other virtualization products from Citrix by providing XenServer consulting services and Citrix Essentials for Hyper-V support.

ERP Consulting and Development Expertise for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that incorporates more than 25 years of experience helping manufacturing and service organizations to simplify complicated supply chains and improve the efficiency of key processes to get products to market fast and adhere to customer schedules dependably. Progent offers the skills of an ERP specialist with over two decades of experience with the SyteLine/CloudSuite Industrial product family. Progent can provide remote or onsite services that can range from occasional guidance to solution planning and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, customization, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Amazon AWS integration, disaster recovery planning, and database administration. For more information, see SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

The Progent Test Lab at the Herakles/Quality Technology Services Colocation Center
The Progent Test and Training Lab located at the QTS Colocation Center in Sacramento can be used for testing mission-critical applications, creating cost-effective system upgrade procedures, evaluating and optimizing performance, designing or validating business continuity strategies, resolving compatibility problems, and establishing training environments for new technologies. For Progent customers who lack sufficient internal resources to assemble effective pilot systems, Progent's Test and Training Lab cuts capital costs and technical risk while keeping critical network projects on schedule.

Dynamics GP Migration and System Integration Consulting Services
Progent's consultants have supported Microsoft Dynamics GP and Great Plains software for nearly 20 years and Progent has provided system integration, customization, education, and debugging since the platform's original release. Progent can provide top-tier support for upgrading legacy Dynamics GP/Great Plains ERP systems. Progent can help you to plan, test, and implement a cost-effective migration from a a legacy release to the latest version of Dynamics GP, Learn} about Progent's Dynamics GP upgrade and system integration consulting.

iPhone Integration
Progent's iPhone and iPad integration consultants can provide cost-effective online assistance to assist you to plan, configure, and troubleshoot any aspect of your iOS and Windows integration solution and is available for quick jobs to help you get past specific technical roadblocks or long-term engagements to help you finish large-scale initiatives on time and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid networks and can help you create or support a resilient, secure and scalable network infrastructure that aligns with your mode of computing. Progent also offers remote or onsite training to show you how to manage and use your iPhones and iPads in a secure, collaborative ecosystem that optimizes the strategic value of your information system.

Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's Cisco-certified IP Voice specialists offer Cisco UC540 consulting support to assist you to manage your legacy UC500 VoIP gateway or design and carry out a smooth upgrade to a modern VoIP solution.

Video Conferencing Consulting Services
Progent offers the services of a certified video conferencing and telepresence engineer with an extensive background integrating technology from the leading telepresence vendors such as Cisco, Polycom, and LifeSize and can assist you to design, configure, upgrade, or troubleshoot a video conferencing solution that protects your investment and optimizes the strategic value of your IT network. Progent also offers the expertise of infrastructure engineers who can assist businesses of any size to build and troubleshoot a network that delivers the performance, reliability, protection, and expandability required to support your video conferencing/telepresence environment.

Microsoft Exchange 2010 Server Upgrade Support
Progent's Microsoft-certified Exchange Server 2010 engineers can assist your organization to manage and debug your existing Exchange Server 2010 deployment or give you access to the assistance of seasoned Microsoft Exchange 2016 consultants and Exchange Online specialists to help you assess the value of upgrading to a modern release of Exchange Server that delivers quick ROI by increasing your workers' efficiency, cutting the cost of equipment and service, streamlining management, and consolidating your vital communications technologies.

ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
ProSight Enhanced Security Protection managed services deliver ultra-affordable in-depth security for physical servers and virtual machines, workstations, smartphones, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and reacting to cyber assaults from all vectors. ProSight ESP provides firewall protection, intrusion alarms, device control, and web filtering via cutting-edge tools incorporated within a single agent accessible from a single console. Progent's data protection and virtualization consultants can assist you to design and configure a ProSight ESP deployment that meets your company's unique requirements and that allows you achieve and demonstrate compliance with legal and industry information protection standards. Progent will help you define and configure security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that call for immediate action. Progent's consultants can also assist your company to set up and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange filtering.

Progent's Customer Testimonials
Progent has delivered online or onsite network consulting assistance to companies in every state in the U.S. Many of these clients have expressed their high regard for Progent in the form of testimonials to the quality of Progent's service personnel. Check out Progent's customer testimonials to learn what people have said concerning the high level of Progent's network support services

Talk to a Progent Computer Consultant
To see how you can access a Progent computer consultant for online or on-premises expertise in , phone 1-800-993-9400 or visit Remote Network Support.