Small business IT networks inIdahocan depend on prompt and economical remote help from Progent's qualified security experts to help with the toughest security issues. Rates are competitive, charges are per minute, engagement is quick, and service is world class. Progent also offers assistance for long-term engagements that requires the services of senior security consultants with high-level security credentials.

If yourIdahooffice is situated away from larger urban neighborhoods includingBoise City, Pocatello, Idaho Falls, or Lewiston, help from nearby qualified network security support specialists may be limited during an emergency. This can result in a loss of productivity for your company, upset customers, idle workers, and defocused management. By calling Progent's remote support, you have access to a Certified security engineer ready to deliver help when you need it to keep your network on line and recover your information.

Progent can assist you in a variety of ways in your initiatives to guard your information system with services that ranges from network security checks to developing a company-wide security strategy. Progent provides economical service to assist businesses of all sizes to configure and maintain safe IT environments based on Microsoft Windows and Cisco technology and that can include computers running UNIX, Linux, Solaris, or Apple Mac OS X operating systems as well as BYOD users with Apple handhelds or Android or Windows Phone smart phones and tablets.

Progent can also assist you to outsource spam blocking and protection from e-mail-based assaults. Email Guard is Progent's email filtering and encryption platform that uses the services and infrastructure of leading information security companies to deliver centralized management and comprehensive protection for all your inbound and outbound email. The powerful structure of Progent's Email Guard managed service combines cloud-based filtering with an on-premises gateway appliance to offer complete protection against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. ProSight Email Guard's cloud filter acts as a first line of defense and blocks most unwanted email from making it to your security perimeter. This decreases your exposure to external attacks and saves network bandwidth and storage. ProSight Email Guard's onsite gateway device adds a deeper level of inspection for inbound email. For outgoing email, the local gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Exchange Server to track and safeguard internal email that originates and ends inside your security perimeter.

Progent's security experts are available online or on premises to provide a variety of urgent or longer-term IT security services which include:

  • Run comprehensive security audits
  • Recover rapidly after attacks
  • Configure effective firewalls
  • Implement safe techniques for remote and mobile access
  • Deploy effective solutions for automatic protection against spam and directory harvest attacks
  • Help create a comprehensive security plan with proactive monitoring
  • Offer outsourced Call Center Services
  • Create a practical network backup and restore strategy centered on Microsoft Data Protection Manager backup capability
If your company has an immediate need for IT security help, go to Progent's Urgent Remote Network Support.

Progent's consultants offer world-class services in key fields of system protection including auditing, firewall and VPN expertise, and advanced security planning.

System Assessment
Progent's certified security engineers can evaluate the effectiveness of your existing computer protection environment through exhaustive remote automated analysis based on advanced software tools and proven techniques. Progent's experience in this testing saves you time and money and assures an accurate picture of weaknesses. The information your IT organization is provided can form the basis of a security strategy that can permit your network to operate safely and adapt quickly to future threats.

Automated Security Assessment
Progent offers consulting in the use of security auditing packages such as MBSA and GFI LANguard NSS for economically performing a variety of automatic network testing checks to uncover possible security holes. Progent has extensive experience with other security analysis utilities including NMAP Port Scanner, AMAP application mapper, eEye Vulnerability Scanner, as well as tools like Metasploit, Hydra, and Nikto. Progent can help you to make sense of audit reports and react effectively.

Progent can help you build protection into your company processes, install auditing software, plan and implement a secure system architecture, and suggest policies to maximize the safety of your network. Progent's security engineers are able to help you configure a firewall, implement safe remote connectivity to email and data, and install virtual private network. Learn more on Progent's automated security assessment.

Security Inventory Scanning Bundles for Small Businesses
Progent has put together two ultra-affordable security inventory service bundles intended to enable small businesses to receive a professional security evaluation from a certified security consultant. With Progent's External Network Security Inventory Scan, an engineer administers a comprehensive examination of your network from outside your company firewall to determine possible risks in the security posture you present to the public. With Progent's Internal Security Inventory Checkup, an engineer runs a system scan from a secure computer inside your firewall to determine vulnerabilities to inside attacks. The two security inventory packages are configured and executed from a secured external site. The process is managed by a consultant with high-level security credentials and who produces a report that details and interprets the information captured by the scan and suggests cost-effective remediation if called for.

Network Security Penetration Analysis Support Services
Stealth penetration testing is a key part of any serious IT system security plan. Progentís security experts can perform extensive intrusion checks without the awareness of your organization's in-house network support resources. Stealth penetration testing uncovers whether existing security defense tools such as intrusion incident alerts and event log monitoring are properly configured and consistently checked. Learn more on Progent's network security penetration testing consulting.

Firewalls and VPN Solutions
Progent's background in network security solutions includes extensive familiarity with leading firewalls and Virtual Private Network (VPN) products offered by multiple companies including Cisco, Microsoft, and Symantec. Progent offers the services of consultants with key industry accreditations such as Cisco Certified Internetwork Expert and Microsoft MCSE.

Cisco ASA 5500-X Firewalls with Firepower, ASA 5500 Series Firewalls, and PIX 500 Security Appliances Configuration and Debugging
The latest generation of ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide substantially more performance than Cisco's previous firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new deployments. Since Cisco's acquisition of Sourcefire, the entire line of ASA 5500-X firewalls can be provisioned to enable Firepower Services, based on Sourcefire's Snort product, which is the world's most deployed network intrusion protection system (IPS). Firepower services provide enhanced capabilities such as advanced malware protection (AMP), URL filtering, real-time threat analytics, and security automation. Progent's Cisco-premier CCIE network consultants can assist you to manage your legacy PIX or ASA 5500 firewalls or migrate to ASA 5500-X firewalls with Firepower Services. Progent's consultants offer remote and on-premises help with ASA 5500-X firewalls with Firepower Services and can help your organization to design, deploy, optimize, administer and debug firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services. Find out more information about ASA 5500-X Firewalls with Firepower integration and debugging support.

Cisco Security and Virtual Private Network Engineering Services
Cisco's security and offsite connection technology provide a comprehensive line of manageable security solutions to help safeguard your local and remote network infrastructure. Cisco's VPN line includes switches, firewalls, intrusion detection systems and VPN appliances. Progent's expert consulting staff includes experienced specialists with Cisco Certified Internetwork Expert and Cisco Certified Network Professional certifications who can assist your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco security solutions that fit most closely with your business objectives. Read more details about Progent's Support Expertise for Cisco Security Solutions and Virtual Private Network Products.

Consulting Services for Additional Firewall and VPN Technology
Progent offers small and medium size organizations expert consulting for Intrusion Protection Systems and IPsec VPN technology from major firewall and Virtual Private Network security companies including WatchGuard, Juniper Networks, and SonicWall. Progent can help you design a comprehensive security plan and select appropriate products from a variety of suppliers to support your security goals while staying within your budget restraints.

Progent's Flat-rate Managed Services for Information Assurance
Progent's affordable ProSight family of outsourced network management services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. Managed services offered by Progent include:

ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes next generation behavior-based machine learning tools to guard endpoint devices and physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which routinely evade legacy signature-based anti-virus products. ProSight ASM protects local and cloud-based resources and offers a unified platform to manage the entire malware attack lifecycle including protection, infiltration detection, containment, remediation, and post-attack forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
Progent's ProSight Enhanced Security Protection services deliver ultra-affordable in-depth protection for physical and virtual servers, workstations, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP provides firewall protection, intrusion alarms, device management, and web filtering through leading-edge tools packaged within a single agent accessible from a unified control. Progent's security and virtualization consultants can assist your business to plan and implement a ProSight ESP environment that addresses your company's specific requirements and that helps you demonstrate compliance with government and industry information protection standards. Progent will help you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that call for urgent attention. Progent can also help your company to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can get back in business rapidly from a destructive security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange filtering.

ProSight DPS: Managed Backup and Recovery
ProSight Data Protection Services from Progent provide small and medium-sized organizations an affordable and fully managed solution for secure backup/disaster recovery (BDR). For a fixed monthly price, ProSight Data Protection Services automates and monitors your backup processes and enables fast recovery of critical files, applications and VMs that have become lost or corrupted due to component failures, software glitches, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can provide world-class support to configure ProSight Data Protection Services to be compliant with government and industry regulatory requirements such as HIPAA, FIRPA, and PCI and, when needed, can assist you to recover your critical information. Find out more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the technology of leading data security vendors to provide centralized control and world-class protection for your email traffic. The hybrid architecture of Email Guard integrates a Cloud Protection Layer with a local security gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-based malware. Email Guard's cloud filter acts as a first line of defense and keeps most unwanted email from making it to your security perimeter. This decreases your exposure to inbound threats and saves network bandwidth and storage space. Email Guard's on-premises gateway device adds a further layer of analysis for incoming email. For outgoing email, the on-premises gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and protect internal email that stays within your corporate firewall. For more information, visit Email Guard spam and content filtering.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a secure Tier III data center on a high-performance virtual machine host set up and maintained by Progent's IT support experts. With Progent's ProSight Virtual Hosting model, the client owns the data, the OS software, and the applications. Since the system is virtualized, it can be ported easily to a different hardware solution without requiring a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, you are not tied a single hosting service. Find out more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, retrieve and protect data about your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be alerted automatically about impending expirations of SSLs or domains. By updating and managing your IT infrastructure documentation, you can eliminate as much as 50% of time thrown away looking for critical information about your network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents related to managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether youíre planning enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you need when you need it. Find out more details about Progent's ProSight IT Asset Management service.

Certified Security Consulting
Every business should have a carefully thought out security program that includes both proactive processes and reaction planning. The proactive plan is a collection of steps that help to minimize security weaknesses. The reactive strategy assists your company's network security personnel to assess the impact resulting from an attack, repair the system, document the event, and get the IT network restored as quickly as feasible.

Progent's certified information security engineers can to assist your business to run a comprehensive vulnerability evaluation and define a company-wide security strategy to establish security processes and controls to minimize future attacks and dangers.

CISM Qualified Information Security Engineering Assistance
The CISM committee defines the core competencies and international standards of skill that IT security professionals are required to master. CISM gives executive management the assurance that those who have qualified for their CISM certification have the experience and knowledge to provide efficient security management and support services. Progent offers the support of CISM Premier security professionals to assist businesses with:

  • Network Security Governance
  • Vulnerability Management
  • Network Security Implementation Management
  • IS Security Administration
  • Response Management
Learn additional details concerning Progent's CISM Accredited Information Security Consulting Expertise.

CISSP Qualified Security Engineering Support
CISSP certification denotes mastery of a worldwide standard for information security. ANSI (American National Standards Institute) has granted certification recognition in the area of information protection stipulated by ISO/IEC 17024. Progent can provide the services of security consultants who have earned CISSP accreditation. Progent can provide a CISSP-certified expert to help your company in a broad range of security areas such as:

  • Security Management Procedures
  • Security Architecture and Models
  • Access Management Solutions and Methodology
  • Applications Development Security
  • Operations Security
  • Physical Security
  • Cryptography Mechanisms
  • Telecommunications, Network and WAN Security
  • Business Continuity Preparedness
Read additional information concerning Progent's CISSP Information Security Support Expertise.

CISSP-ISSAP Certified Secure IT Architecture Consulting Expertise
Progent's CISSP-ISSAP Premier information system architecture professionals are experts who have been awarded ISSAP status through rigorous testing and significant work with network security architecture. The Information System Security Architecture Professional (ISSAP) certification indicates demonstrated competence in the most in-depth requirements of information security architecture bounded by the broader field of information security expertise required for CISSP accreditation. Progent's ISSAP-certified security consultants can help your company with all phases of architecture security including.

  • Access Management Mechanisms and Methodologies
  • Phone System and Network Infrastructure Protection
  • Data Encryption Options
  • Requirements Evaluation and Security Guidelines
  • Business Continuity Planning (BCP) and Disaster Recovery Planning (DRP)
  • Site Security
Read additional details about Progent's ISSAP Qualified Secure System Architecture Support Professionals.

CISA Accredited Information System Security Auditing Engineering Services
The Certified Information Systems Auditor (CISA) credential is an important achievement that indicates mastery in network security audit and control. Certified by ANSI, the CISA credential has candidates undergo a comprehensive test administered by the ISACA professional group. Progent's CISA security audit consultants are available to help your business in the areas of:

  • Information Systems Audit Services
  • IT Administration
  • Network Assets and Architecture Planned Useful Life
  • Information Technology Support
  • Protecting Information Assets
  • Business Continuity Planning
Find out more information concerning Progent's CISA Accredited Network Security Auditing Engineering Assistance.

Certified in Risk and Information Systems Control (CRISC) Consultants
The CRISC program was initiated by ISACA in 2010 to validate an IT professional's ability to plan, implement, and maintain information system control mechanisms to mitigate network risk. Progent can provide the expertise of a CRISC-certified engineer to help you to create and carry out a workplace continuity strategy based on leading practices promoted by CRISC and crafted to align with your organization's risk appetite, business goals, and IT budget. Progent's CRISC network risk mitigation specialists offer a variety of risk identification services including:

  • Collect information and study documentation to help identify significant vulnerabilities
  • Identify legal, regulatory, and business mandates and company standards related to your network to assess their potential impact on your business objectives
  • Point out possible vulnerabilities for your operational processes to help in analyzing your corporate risk
  • Create a risk awareness initiative and conduct seminars to make sure your stakeholders appreciate IT risk so they can contribute to your risk control program
  • Match identified risk scenarios to your associated business procedures to help assign risk ownership
  • Validate risk appetite with your senior leadership and key stakeholders to make sure they are in agreement
Find out additional information about Progent's CRISC Risk Management Experts.

GIAC Certified Information System Security Consulting Expertise
GIAC (Global Information Assurance Certification) was founded in 1999 to certify the knowledge of IT security engineers. GIAC's goal is to make sure that an accredited security consultant possesses the knowledge necessary to deliver services in critical areas of system, data, and program security. GIAC accreditations are acknowledged by businesses and government organizations all over the world including and the United States NSA. Progent's GIAC-qualified information security audit consultants can help your company in the areas of:

  • Assessing Security Systems
  • Incident Handling
  • Traffic Analysis
  • Web-based Application Security
  • SIEM solutions
Learn more details concerning Progent's GIAC Information Assurance Support.

Get in Touch with a Progent Security Expert
To learn how you can get in touch with a Progent security consultant for remote or on-premises help in Idaho, phone 1-800-993-9400 or go to Online Computer Help.



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    Progent's Microsoft-certified consultants can assist businesses of all sizes to assess Windows 10 or to migrate to Windows 10 from an earlier release of Microsoft Windows. Online and on-premises evaluation and upgrade services for Windows 10 provided by Progent's experts include Return on Investment analysis, project supervision, application and driver compatibility testing, pilot systems, virtualization strategies, Cloud solutions, mobile management, teleworker access, security and compliance, automated provisioning and administration, infrastructure design, Wi-Fi support, disaster recovery planning, custom training for IT support personnel and end users, and post-migration technical help.

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    Progent offers consulting for security evaluation packages such as LANguard from GFI for running a variety of programmed network auditing scans to identify possible security gaps. Progent has broad experience with security analysis tools and can help you to make sense of audit reports and respond effectively. Progent can help you design protection into your company operations, install auditing tools, define and deploy a protected network environment, and suggest procedures to optimize the safety of your IT system. Progent's security consultants are able to show you how to configure a firewall, implement safe remote connectivity to email and business applications, and install virtual private network. Progent's certified security experts can test the protection of web-based software and can run comprehensive information security audits of enterprise-wide security to determine your organization's compliance with key industry security standards such as HIPAA, NIST, and ISO.

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    Microsoft SQL Server 2005 offers powerful, standardized tools to computer professionals as well as to network users, reducing the difficulty of creating, integrating, administering, and using company data and analytical programs on platforms ranging from handheld devices to corporate information systems. The sophistication and integration requirements of Microsoft SQL Server 2005 call for an IT consultant with real-world experience and wide knowledge in planning and building information-based, end-to-end business technology applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft integration, ensures you success in planning, configuring and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.

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    Progent's Microsoft certified support team can help you define and implement a smooth in-place Microsoft Exchange 2007 upgrade plan that avoids network downtime, simplifies ongoing support requirements, and makes your Exchange 2007 Server easy to administer. For complicated multi-server or multi-location migrations, Progent has the experience to finish your project quickly and economically. Progent's Exchange Server 2007 support, troubleshooting, and design offerings include assistance with the configuration of third-party enhancements of Exchange 2007 Server and the design of unified messaging solutions powered by Microsoft Exchange 2007 Server.

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    Medium-size companies can enjoy all the advantages of System Center Operations Manager 2007 and have quick access to Progentís Microsoft and Cisco Premier Certified IT consulting professionals. With Progent's affordably priced network service packages, mid-size organizations can choose a basic co-sourcing service program based on Microsoft Operations Manager 2007 with network monitoring, automated alerts, in-depth reporting, Help Desk Call Center, and remote service. For companies with line-of-business applications who need high availability networking, Progent offers a comprehensive 24x7 outsourcing package. Progent offers expertise in Operations Manager 2007 to offer medium-size business networks enterprise-class reliability, security and productivity.

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    Progent's Microsoft-certified consulting experts have more than a decade of background designing, deploying, optimizing and fixing SCOM environments and offer organizations of any size expert remote or on-premises consulting support for SCOM 2012. Progent can assist your company to design a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and availability needed to monitor your datacenter efficiently, whether your infrastructure are onsite, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to install and set up System Center 2012 Operations Manager management packs based on best practices for tracking network infrastructure as well as Microsoft and third-party apps and services. Also, Progent can provide responsive remote or on-premises technical support to help you to remediate serious problems uncovered by System Center 2012 Operations Manager.

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    Microsoft SQL Server 2016 offers major enhancements in speed, scale, security and compliance, availability, BOYD integration, and built-in BI. New features include PolyBase for processing structured and unstructured files simultaneously for big data applications, R language integration, Dynamic Data Masking, Mobile Reports, and centralized control over on-premises and cloud-based operations and services. Progent's Microsoft-certified consultants can deliver remote and onsite support to help organizations of any size to configure, manage or debug any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all key Microsoft platforms such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics GP, Skype for Business, and System Center Operations Manager.

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    Progent's Microsoft-certified consultants can help you to evaluate the benefits of Windows Server 2012 R2 for your organization, create test systems and migration strategies, optimize your infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid environments, train your IT support staff, develop an enterprise-wide security plan, streamline IT management, help with application development, and generate and test a disaster recovery/business continuity plan.

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    Progentís Technical Response Center (TRC) offers nationwide extended hours remote support for IT networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service engineers offer after-hours telephone help and remote secure network access to troubleshoot and repair network problems quickly and affordably. The scope of IT expertise represented by Progent's staff of nationwide support professionals makes it possible to escalate even the most difficult problems to qualified specialists as required. For critical issues, the TRC endeavors to respond to your call for service in less than one hour.

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    Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, update, find and protect information about your IT infrastructure, processes, applications, and services. You can quickly locate passwords or IP addresses and be alerted automatically about impending expirations of SSLs or domains. By updating and organizing your network documentation, you can eliminate up to half of the time spent searching for critical information about your IT network. ProSight IT Asset Management features a common location for storing and collaborating on all documents related to managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and relating IT data. Whether youíre making enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you require when you need it.

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    System Center Configuration Manager 2016 automates software deployment at scale, centralizes compliance settings control, inventories network resources, protects against company data leakage, performs health reporting, allows safe end-user self service, and delivers a common point of control for administering mixed-OS networks based on on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud integration experts can assist your organization with any aspect of planning, installing, operating and troubleshooting a SCCM 2016 solution for local, cloud, or hybrid environments.

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    Progent provides consulting expertise for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you choose, deploy, and maintain a WatchGuard Firewall/VPN appliance that fits your network security requirements and budget. Progent can help you to maintain outdated WatchGuard firewalls or migrate smoothly to current WatchGuard firewalls.

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    Progent's Cisco Meraki Wi-Fi access point experts provide remote and on-premises support to assist businesses of any size to plan, install, manage, expand or troubleshoot Wi-Fi networks that include Cisco Meraki APs. Progent can assist your business to configure and manage Meraki-based wireless infrastructure for environments that range from a telecommuter's home or a branch office to a campus or a multi-site enterprise. Progent can also help you to configure additional Cisco products such as Catalyst and Nexus switches, routers and ASA firewalls to build a cohesive ecosystem that provides the same connectivity, responsiveness, security compliance, ease of management and uptime for wired and Wi-Fi users regardless of their mobility or computing device.

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    Progent's Palo Alto Networks firewall experts can show you how to choose, configure, and manage Palo Alto Networks firewall appliances to create a next-generation security solution that extends across your data center and cloud assets and protects all users at any location with any endpoint device.

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    To deliver economical network services for small companies, Progent offers comprehensive IT outsourcing packages that give small offices fast access to technical help without requiring you to recruit, educate, and maintain an expensive full-time computer support team. Progentís IT outsourcing services offer you an affordable way for creating a protected and robust system for your important Windows business productivity products such as Office XP and Microsoft Office 2003.

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    Progent's ProSight Active Security Monitoring is an endpoint protection service that incorporates next generation behavior-based analysis tools to guard endpoints as well as physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which easily escape legacy signature-matching AV products. ProSight Active Security Monitoring protects local and cloud-based resources and provides a unified platform to address the entire threat lifecycle including protection, identification, containment, remediation, and post-attack forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered threats.

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    Progent uses an enterprise-class support reporting system that records and formats complete documentation for all billed support activities. Unlike some independent consultants or local support firms who offer minimal documentation or specifics of tasks performed, every service provided by Progent is accompanied by full documentation. Each Progent staff member has use of the support documentation transmitted by each staff member to every client. The discipline of documenting and archiving support activity results in more effective service and eliminates a slew of typical problems such as when a support client is effectively held hostage to a consultant who wonít let go of vital service information.

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    Progent has a long background delivering a full-spectrum of online network consulting and emergency repair services to local governments and schools throughout the United States. Progent is one of the industryís pioneers in delivering expert remote IT consulting and has delivered network solutions to organizations in all 50 states. Online support saves travel costs and solves issues faster than onsite support.

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    Progent can provide affordable online consulting to help companies to integrate Amazon AWS cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for expandable high-performance storage, and Glacier for low-cost archival storage. Progent can assist your IT team with every phase of Amazon AWS integration including requirements analysis, preparedness assessment, system design, testing, deployment, centralized administration, performance tuning, software license management, backup/restore solutions, and security. Progent can provide advanced expertise with firewall configuration and VPN technology and can help you create cloud-based or hybrid cloud environments that seamlessly incorporate Amazon AWS services. Progent can provide as-needed consulting to help you to overcome technical roadblocks or Progent can provide project management outsourcing or co-sourcing to help you migrate to the Amazon AWS cloud on time and on budget.

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    Microsoft has made a strong effort to enable seamless hybrid ecosystems that combine Office 365 and on-premises Exchange systems. This permits you to have some mailboxes hosted at your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can assist your organization with any facet of designing, implementing and troubleshooting your hybrid Office 365 Exchange Online deployment. Progent's Exchange consultants can provide occasional expertise to help you through challenging technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange solution is successfully completed on schedule and on budget.

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    Progent can assist you to utilize Cisco's networking technology to create a robust foundation for your onsite, cloud-centric, or hybrid data center and improve operations in vital areas such as resource consolidation, security and compliance, manageability, availability, and recoverability.

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    Progent's ProSight Email Guard uses the technology of leading information security companies to deliver web-based control and comprehensive security for all your email traffic. The powerful architecture of Email Guard integrates a Cloud Protection Layer with an on-premises gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer serves as a preliminary barricade and keeps most threats from making it to your network firewall. This decreases your vulnerability to inbound attacks and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway appliance provides a further level of inspection for incoming email. For outgoing email, the onsite security gateway offers AV and anti-spam protection, protection against data leaks, and encryption. The local security gateway can also assist Exchange Server to track and protect internal email traffic that stays inside your corporate firewall.

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    Progent offers advanced remote consulting services to help organizations integrate their IT infrastructure with leading public clouds such as Azure and Amazon Web Services. Progent can assist your it team to design and administer cost-effective environments that support Windows and Linux operating systems and applications in both cloud-only systems or in hybrid architectures that utilize on-premises IT assets as well as public clouds. To help you to incorporate public clouds with physical datacenters, Progent offers a variety of cloud migration support services such as Microsoft Azure enterprise hybrid cloud planning and deployment consulting, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has over 15 years of experience providing high-level consulting expertise remotely, and Progent can help you successfully carry out your cloud integration projects on schedule and affordably.

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    Progent uses a sophisticated support reporting system that records and organizes complete documentation for all billed services. Unlike many freelance consultants or small support organizations who provide minimal documentation or specifics of services performed, each service delivered by Progent is accompanied by comprehensive documentation. Every Progent consultant has use of the support reports transmitted by each staff member to each client. The practice of documenting and organizing support activity results in more efficient support and avoids a variety of typical misfortunes such as when a support client is effectively held captive to a consultant who refuses to let go of the keys to the kingdom.

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    Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP status through rigorous testing and extensive work with information security architecture. ISSAP security experts have comprehensive knowledge of access management systems and techniques, phone system and network infrastructure security, cryptography, needs evaluation, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security specialists can assist your company with all aspects of secure network architecture.

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    Progent's Microsoft-certified IT consultants can provide Windows Server 2016 integration consulting to assist organizations of any size to design and implement a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud, or hybrid deployment model. Progent can assist you to assess the value of Windows Server 2016 for your environment and can help you with any facet of planning, configuring, administering or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to benefit from the many new high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.

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    Progent's consultants can provide macOS and Mac OS X users a range of services including desktop support, Apple macOS and OS X expertise, Mac integration with Windows environments, Entourage and Exchange Server expertise, security services, and custom education. Progent can help clients to upgrade to macOS from Mac OS X or other earlier editions of Apple Mac OS X and Progent can provide expertise with Apple macOS and Mac OS X applications. Progent can also help you with iPhone support and iPad management, or moving to iCloud. For business environments built exclusively on Apple macOS or OS X or for systems with a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the difficulty of designing, integrating and supporting a network environment that is reliable, secure, fast and aligned with your company's business goals.

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    Progent provides small and mid-size businesses professional consulting for Intrusion Protection products and IPsec VPN products from major firewall and VPN security companies including Check Point Software, Juniper Networks, and SonicWall. Progent can show you how to create a detailed security strategy and choose the right technologies from multiple vendors to support your security goals while staying within your budget restraints.

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