Idaho UNIX, Linux, Solaris, macOS and OS X Help
Online Access to a
UNIX, Linux, Sun Solaris, or macOS and OS X Consultant
If your company computer network is in Idaho you can now get fast online technical support from a UNIX or CCIE-certified consultant to assist with the toughest problems involving your computer network. Progent offers the services of one of the most extensive teams of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consulting experts available by phone of any nationwide service firm in the U.S. Rates are competitive, charges are per minute, engagement is fast, and support is world class.
In case your Idaho business is situated some distance from more populated metropolitan areas such as Boise City, Pocatello, Idaho Falls, or Lewiston, help from UNIX or Cisco CCIE experts is often limited during an urgent situation. This can cause a drop in revenue for your business, angry clients, idle employees, and distracted executives. By calling Progent, you can get in touch with a Premier consultant who can provide assistance whenever you require it to keep your computer network on line.
Because Progent bills for online support per minute, your business owes only for services delivered. Progent requires no startup charge. Some online support firms demand substantial minimum time requirements or charge for every quarter hour or more. Progent's by-the-minute granularity and simple pricing model eliminate large tabs for fast fixes.
If your Idaho company requires remote help for UNIX, Linux, Solaris, Apple macOS and OS X or Cisco technology, visit Progent's remote support, call
Why is Progent's Remote Technical Support Services Unique?
Progent's experienced staff of remote consulting professionals offers a broad range of in-depth information technology knowledge. This enables Progent's online service experts to deal successfully with the most challenging technical problems more quickly than is possible with typical independent support firms or with the internal support staff usually available to small or mid-size businesses. Progent has developed the technology and experience to fix technical issues efficiently in many different computer environments that incorporate combinations of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft, and Cisco products. (Check out Progent's customer testimonials.)
Progent's UNIX/Linux, Solaris, macOS and OS X, and CISCO CCIE engineers have been awarded advanced credentials such as Sun Certified Network Administrator, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online service experts also hold a variety of key Cisco credentials including Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional (CCSP), Voice Professional, CCDA and CCDP.
To help businesses that run networks incorporating a combination of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft operating systems, Progent's remote support team can provide the services of support specialists who hold important Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering company-wide security consulting, Progent provides phone-based support from engineers who hold recognized security credentials such as Certified Information Security Manager consultants, CISSP specialists, and ISSAP consultants. The scope of Progent's technical knowledge combined with Progent's group approach to repairing network difficulties streamlines trouble ticket escalation, if needed, to specialists with relevant background to resolve particularly tough jobs. This accelerates remediation of emergency problems, avoids network disruption, and minimizes maintenance bills.
For organizations in the state of Idaho, Progent enables virtually instant remote communication with a UNIX, Linux, Sun Solaris, Apple macOS or OS X specialist for critical support to fix computer problems that are damaging productivity but are beyond the comfort zone of your in-house IT service group. Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and Cisco CCIE-Premier consultants can analyze your computer environment using advanced remote troubleshooting utilities that allow them to deliver fast and economical evaluation and resolution of serious computer issues.
Services Progent's Phone-based Consulting Specialists Can Provide Your Idaho Company
Progent's service specialists are qualified to offer expert help for an extensive set of UNIX, Apple, Cisco, and Microsoft products and technologies such as:
Online Troubleshooting and Consulting for UNIX, Linux, Solaris, and macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and macOS and OS X online network support staff can help Idaho small businesses with a broad set of IT products and technologies that include network infrastructure, email support, security expertise for networks and company operations, Windows coexistence with UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, VMware technologies for processor consolidation and streamlined management, and transitioning from dated systems to contemporary environments powered by newer versions of UNIX/Linux, Solaris, Apple macOS and OS X, or MS Windows.
Progent's support professionals offer remote technical help for systems based on major versions of the UNIX operating system such as: Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and SGI/Irix or familiar Linux platforms such as RedHat, SUSE Linux, Debian-GNU and Slackware Linux.
Cisco Network Architecture and Security Products
Progent leads the computer support industry for providing fast and affordable access to Cisco CCIEs. CCIEs are elite network professionals who earn this rare certification by passing intense testing administered by Cisco. In most cases Cisco CCIEs are hired by large corporations or national ISPs, and as a result their skills are not easily available to the general public.
Progent is among the only IT technology service firms that makes sure that CCIEs stay accessible to assist small and mid-size organizations. Also, Progent facilitates fast contact with a Cisco CCIE via phone so you can get immediate support for complex system issues that are disrupting your productivity but are beyond the experience of your ordinary network maintenance group. Progent's CCIE support experts can tie into your environment via state-of-the-art on-line troubleshooting technology in order to perform quick and cost-effective diagnosis and resolution of serious network trouble. To see additional information about Progent's expertise in Cisco infrastructure, visit Cisco Technology Professional Expertise.
Microsoft Certified Partner for Online Consulting for Windows
Progent's Microsoft-expert online support engineers offer network repair and consulting support for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can provide your organization the expertise of consulting engineers who can help your company with a wide range of technology expertise including
Microsoft Windows Server 2022 planning and integration services, Microsoft Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
MS Exchange 2019 planning and configuration,
MS Exchange 2016 Server migration, Exchange Server 2013 configuration,
SharePoint 2019 planning and integration,
SharePoint 2016 migration consulting,
Microsoft Teams planning and integration,
Skype for Business integration consulting and Microsoft Lync migration, Microsoft Forefront TMG management and ISA Server migration, Microsoft SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 consulting,
SQL Server 2016 integration and development, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring and analytics,
Microsoft System Center 2012 Operations Manager monitoring and reporting,
Project Server and Server Online training,
SBS Server support, and
Windows Essentials migration and cloud integration.
Certified Network Security Specialists
Progent provides you contact with certified CISM, CISSP and ISSAP security consultants who can deliver a variety of security solutions that can bolster the immunity of your UNIX/Linux, Sun Solaris, or macOS and OS X network against internal or external threats or help your business to recuperate fast from a breach. Security services provided Progent include: in depth security analysis using utilities such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and software from Solar Winds and Netcat; quick recovery from virus and worm assaults; setting up firewalls; designing safe techniques for remote and mobile connectivity; protecting your email infrastructure against spam and DHA attacks; and implementing continual network monitoring. To learn more on Progent's security support for small and medium-size businesses, see Progent's Engineering Services for Network Security.
Applications Support: Webinar Training, Custom Development, Integration
Progent's Apple Mac technology experts can support the creative aspect of Mac computing by offering help services and training in graphics, audio, and video. Progent's support professionals offer help in a variety of Apple Mac programs such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or setting up an audio/video production facility.
Progent's Application Experts Team can supply in-depth consulting support and training in specific application areas including Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, custom programming, and training for popular Microsoft business applications including CRM, Microsoft Project, Office Word, and Office Excel. To read additional information concerning Progent's consulting, programming, and education offerings for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Team.
Help Desk Call Center Outsourcing Options
Progent offers a selection of service offerings for Call Center services that include UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Services, and Helpdesk Operations Consulting and Staffing Services.
Progent's Help Desk Outsourcing Services are designed mainly for companies who need the timely availability of a professional Call Center but who have limited funds and internal support bandwidth. Progent's Virtual Help Desk is a seamless supplement to your existing Call Center staff. Progent can operate as a primary Call Center for your business, serve as an escalation alternative for the most challenging technical issues, or be ready in those situations when your ordinary service providers are too busy. Progent's Call Center Consulting Services can aid you in building an effective new Help Desk Call Center or enhancing your current one, selecting or programming Help Desk application software to address the particular needs of your business, or providing temporary personnel to work remotely in conjunction with your in-house Help Desk resources to handle demanding events such as software migrations. To learn more information concerning Progent's Call Center outsourcing, refer to Progent's Call Center Services.
Progent's Online Technical Support Technologies
Progent's highly evolved customer support database application includes thorough documentation of all support delivered to Progent's customers. Each active Progent team consultant has the benefit of the specifics of support rendered to every customer by any team engineer. This history of trouble tickets and solutions is organized as a readily accessible proprietary database that allows Progent's remote technical engineers to communicate their knowledge company-wide to make sure that the quality of Progent's support grows over time. Progent's certifications with key industry leaders including Cisco and Microsoft permit access to additional vast technical support databases as well as to manufacturers' internal technical personnel that enable Progent's remote service specialists to come up with the best resolutions promptly.
To see how to get in touch with a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer or a Cisco CCIE for emergency online engineering expertise in Idaho, phone
An index of content::
Fault Tolerant Internet Connection Consultants
Redundant Internet Setup and Support
Progent's Disaster Recovery/Business Continuity specialists offer extensive experience assisting small businesses to minimize system downtime by providing cost-effective remote consulting for disaster recovery/business continuity planning, fault-tolerant network architecture, data backup and restore solutions, and non-disruptive system maintenance. Progent's business continuity consultants can assist your company to develop and test a sensible business continuity strategy that matches your business goals and IT budget. Progent's disaster recovery specialists can help you to design, implement, and manage fault-tolerant technologies including non-stop Internet connectivity, virtualization, fail-over clustering, load balancing, continual online backup, and geographically dispersed data centers.
Microsoft 365 Exchange Online and on-premises Exchange Consulting
Microsoft 365 Single Sign On Remote Support
Microsoft allows you to create transparent hybrid ecosystems that integrate Microsoft 365 Exchange Online and local Exchange deployments. This permits you to have specific Exchange mailboxes hosted on your physical datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consultants can assist your organization with any phase of planning, integrating and troubleshooting your hybrid Exchange Online solution. Progent's Exchange specialists can provide occasional expertise to help you resolve challenging technical issues and also offer extensive project management outsourcing to ensure your hybrid Exchange solution is successfully completed on time and on budget.
Linux Network Monitoring, Nagios and MRTG Technology Professional
Consultant Linux Network Monitoring, Nagios and MRTG
Network monitoring ordinarily involves tracking a system's resource usage to help uncover data traffic bottlenecks or troubleshoot hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free network monitoring tools that run under Linux or UNIX and can be used to monitor mixed-platform environments where UNIX and Windows coexist. Progent's network support engineers can help you take advantage of both these programs to optimize and repair your network. Progent's UNIX consulting services provide small companies and programmers assistance with managing and supporting UNIX/Linux and Solaris networks that coexist with Microsoft-based products.
Xamarin Integration
Urgent DotNET Web Application Programming
Progent's application experts have worked for 20 years with .NET tools and the Visual Studio development environment and can build or update .NET applications quickly and affordably.
ISA 2004 Enterprise Edition Server Remote Consulting
Professional Microsoft ISA Server
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have extensive experience developing ISA Server-based security solutions for IT networks with many sites, remote users, and line-of-business web applications. Progent's Microsoft Firewall experts can assist your small business in designing and implementing a configuration of ISA Server 2000 or ISA 2004 Server that meets your network security requirements without adversely limiting your network accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
ISA 2006 Firewall Engineers
MCSE Expert Certified ISA 2006 Firewall Professionals
Secure Application Publishing with ISA Server 2006 allows more protection of intranet applications while enabling enhanced efficiency by making these applications accessible to legitimate remote users. ISA Server 2006 helps guard corporate applications, services, and data across all network components with application-layer filtering and comprehensive publishing tools. Progent's Microsoft-expert Internet Security and Acceleration Server experts can help you design, install, set up, and maintain ISA Server 2006 on your network so your company achieves a smart and affordable balance of protection, convenience, and speed.
24/7 Teleworker Integration On-site Support
Work from Home Technology Consulting
Progent has two decades of experience assisting small and medium-size companies to design, deploy, optimize, administer, and troubleshoot computer networks that incorporate at-home workers.
Microsoft Experts Google Cloud Security Consulting
Google Cloud VPN Consultancy
Progent can provide cost-effective online and onsite consulting to help organizations to migrate any part of their core network resources to Google Cloud Platform (GCP). This can save time and hardware costs and enable access to Google's cutting edge AI and machine learning technology. Progent can assist your IT team with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness evaluation, system design, testing, configuration, administration, performance tuning, licensing management, backup/restore mechanisms, and security and compliance.
IT Consultants Double-Take Software
DoubleTake Carbonite Software Consultant Services
DoubleTake/Carbonite Software offers a family of products designed to provide small and midsize businesses a variety of affordable alternatives for replicating and restoring vital applications such as Microsoft Exchange, Microsoft SQL, Blackberry, and SharePoint. Progent's disaster recovery planning consultants have in-depth backgrounds incorporating DoubleTake/Carbonite products into small company information networks to achieve an advanced level of availability and disaster recovery capability at a budget-friendly price.
SharePoint Server 2019 On-site Technical Support
SharePoint Server 2013 Online Support Services
Progent's Microsoft-certified experts can provide organizations of all sizes consulting, technical support, and development expertise for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an advanced solution that utilizes web technology for efficiently connecting people, groups and information. SharePoint provides a common spot for your workers or customers to access, manage, share and interact with relevant information, files, and applications and to interact with other people. SharePoint allows quicker and better decisions, more effective access across teams and more economical business processes. Windows SharePoint Services join employees, customers, teams and major tasks with the knowledge they've created in a manner that makes data easy to locate, retrieve and re-use. Progent's certified SharePoint consultants can assist your organization to manage your current SharePoint solution or upgrade to the current release of SharePoint Server or to SharePoint Online.
Specialist OS X Penetration Testing
24 Hour Technology Professional Macintosh Virus Protection
Progent's CISM-certified security staff can show you how to safeguard your Mac environment through professional services such as performing security tests, recovery from virus and worm penetrations, setting up firewalls, integrating safe remote and mobile access, installing automated programs for protection against viruses, spam, and malware, and developing a comprehensive security plan appropriate for the particular goals of your corporate network.
After Hours Microsoft Teams work from home Specialists
Microsoft Teams AAD Connect Services
Progent can assist you to design a migration to Teams from Skype for Business and configure, administer, and debug a cloud or mixed implementation of Teams. Progent can help you to integrate Teams with Office/Microsoft 365 apps, Exchange, SharePoint, and your PBX.
Engineer Data Center
High-Availability Data Center Online Troubleshooting
Progent's Data Center consultants can help you find fault-tolerant data centers that match the specific needs of your business. High availability off-site data centers are especially attractive to small businesses due to of their affordability and convenience compared to pursuing a do-it-yourself strategy. Trying to design an on-site data center with even a basic level of fault tolerance is too costly for the majority of small companies. Progent is ready to help you get all the advantages of non-stop data centers and fault tolerant colo sites by providing a complete range of engineering and support services.
Cisco Technical Support Firm
Cisco Implementation Support
Progent's Cisco certified networking consultants have extensive background assisting ISPs to design, deploy, administer, tune, and debug fault-tolerant, scalable connectivity solutions appropriate for shared public networks.
24x7 VPN Consulting Services
24-7 Cisco Virtual Private Network Network Engineer
Cisco's network security and offsite access technology for small companies represent a comprehensive line of easy-to-administer security solutions to help protect your wired and wireless information system. Cisco's Virtual Private Network product family includes routers, firewalls, intrusion detection devices and VPN concentrators. Progent's expert staff of consultants includes experienced specialists with Cisco Certified Internetwork Expert and Cisco Certified Network Professional qualifications who can assist your business to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and additional Cisco security solutions that align most closely with your business goals.
At Home Workers Endpoint Management Network Consultants
Offsite Workforce Endpoint Management Configuration
Progent can help small and mid-size organizations to implement efficient endpoint management and monitoring platforms for administering endpoints used by offsite workers.
Urgent Microsoft Certified ISA 2006 Firewall Professionals
ISA Server 2006 Consulting
Application Publishing with Internet Security and Acceleration Server 2006 allows greater protection of intranet applications while supporting enhanced productivity by making these applications accessible to authorized remote users. Internet Security and Acceleration Server can protect corporate applications, services, and data across all network components with application-layer filtering and comprehensive publishing tools. Progent's Microsoft-certified Internet Security and Acceleration Server experts can show you how to plan, install, set up, and support ISA Server 2006 on your system so your company benefits from a smart and affordable balance of security, productivity, and performance.
64-bit Server Help and Support
64-bit Computing Consultant Services
Progent's Microsoft-premier consultants can assist you to enhance your servers or workstations from 32 to 64 bits. Progent can assist your company to calculate the risks and benefits of upgrading to 64-bit computing, plan an affordable upgrade process that reduces business interruptions, and offer economical, expert remote help to aid your organization to configure 64-bit software and application programs on your existing hardware.
Windows 10 Services
On-site Support Windows 10 Training
Progent's Windows consultants can help businesses of all sizes to assess Windows 10 or to upgrade to Windows 10 from any older version of Windows. Remote and onsite assessment and upgrade services for Microsoft Windows 10 available from Progent's consultants include Return on Investment analysis, project coordination, application and driver compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid integration, mobile device management, telecommuter access, security and compliance, automated provisioning and administration, network infrastructure optimization, wired/wireless convergence, business continuity planning, webinar training for IT support staff and users, and post-migration Call Center support services.
iPhone and Outlook integration Online Technical Support
Consultants Apple iOS integration
Progent offers cost-effective online assistance to assist your business to plan, deploy, and fix any facet of your iPhone and Windows integration efforts and is available for short-term jobs to help you through occasional technical bottlenecks or major engagements to help you complete large-scale projects on schedule and within budget. Progent has experience in local, cloud-centric, or hybrid environments and can help you build or maintain a resilient, secure and scalable infrastructure that aligns with your computing model. Progent also offers remote or on-premises training to show you how to manage and use your iPhones and iPads in a secure, collaborative environment that maximizes the strategic value of your IT system.
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