If your company IT network is inIdahoyou now have fast phone-based help from a UNIX or Cisco CCIE support specialist to fix the toughest issues involving your computer network. Progent maintains among the most extensive groups of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consulting experts available online of any nationwide service firm in the country. The cost is affordable, billing is per minute, engagement is quick, and service is world class.
If yourIdahocompany is situated away from more populated urban areas likeBoise City, Pocatello, Idaho Falls, or Lewiston, help from UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE experts may be problematic when there's an urgent situation. This can cause a drop in productivity for your business, upset clients, idle workers, and defocused executives. By calling Progent's remote support, you have access to a Premier professional ready to deliver expertise when you need it to keep your network running.
Because Progent charges for online support on a per-minute basis, your business owes just for support delivered. Progent asks for no service activation surcharge. Some remote service organizations apply substantial minimum fees or charge for every quarter hour or longer. Progent's by-the-minute granularity and straightforward pricing policy eliminate big tabs for quick fixes.
If your Idaho company needs remote help for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, visit Progent's remote help, phone 866-776-4368, or see Contact Progent.
Why is Progent's Remote Technical Support Services Special?
Progent's experienced staff of online consulting professionals has a wide array of in-depth information technology knowledge. This allows Progent's remote technical support specialists to deal successfully with the most complex technical problems faster than is possible with typical independent service firms or with the in-house IT staff usually found in small or mid-size businesses. Progent has refined the technology and experience to repair problems economically in many different network environments that incorporate combinations of UNIX/Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco technologies. (Refer to Progent's client testimonials.)
Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CISCO CCIE support experts have been awarded major certifications including Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online support team members also have a variety of high-level Cisco certifications including Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, CCNA, CCSP, CCVP, and Design Associate.
To assist companies that maintain networks featuring a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft operating systems, Progent's remote service team offers the expertise of consultants have earned prestigious Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). To provide company-wide security consulting, Progent provides remote contact with professionals who have earned major security credentials including Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional engineers. The range of Progent's technical knowledge combined with Progent's group approach to repairing technical difficulties allows trouble ticket escalation, when called for, to experts with relevant competence to resolve unusually intractable jobs. This speeds up resolutions of urgent network problems, prevents system disruption, and reduces technical support bills.
For organizations in the state of Idaho, Progent allows virtually instant online communication with a UNIX, Linux, Sun Solaris, macOS or OS X specialist for emergency help to troubleshoot network issues that are affecting productivity and are outside the comfort zone of your on-hand IT support resources. Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE-Premier engineers can analyze your computer environment via advanced remote troubleshooting technologies in order to perform quick and economical diagnosis and resolution of critical IT problems.
Services Progent's Online Support Specialists Can Offer Your Idaho Company
Progent network engineers can offer advanced assistance for an extensive set of UNIX, Apple Mac, Cisco, and Microsoft solutions including:
Online Troubleshooting and Consulting for UNIX/Linux, Sun Solaris, and macOS and OS X Systems
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X phone-based network support staff can assist Idaho companies to maintain a comprehensive set of computer products and technologies that include system architecture, messaging support, security consulting for networks and business operations, Windows integration with UNIX, Linux, Solaris, or Apple macOS and OS X systems, virtual server technologies for processor consolidation and centralized administration, and moving from dated applications to modern environments based on newer versions of UNIX, Linux, Solaris, macOS and OS X, or Windows.
Progent's service experts can provide remote troubleshooting for systems powered by leading derivatives of the UNIX OS such as:
macOS and OS X,
IBM AIX OS,
Berkeley UNIX (BSD),
Silicon Graphics IRIX (SGI/IRIX) or familiar Linux packages including
Debian GNU/Linux and
Cisco Network Infrastructure and Security Technology
Progent leads the IT consulting industry for offering fast and affordable communication with Cisco CCIEs. Cisco-certified CCIEs are sought-after network consultants who are awarded this prestigious certification only after intense examinations administered by Cisco. The vast majority of Cisco CCIEs are hired by big enterprises or national ISPs, and as a result their expertise is not conveniently accessible to small and mid-size businesses.
Progent is one of the few IT technology support organizations that ensures that CCIEs stay accessible to assist small and medium sized companies. In addition, Progent facilitates fast communication with a Cisco CCIE by phone so your company can benefit from timely support for urgent network issues that are hurting your business but are not within the competence of your ordinary system maintenance group. Progent's CCIE consultants can connect to your network by means of state-of-the-art remote support tools to execute rapid and affordable diagnosis and resolution of serious network trouble.
Cisco Premier consultants from Progent can assist your company to design, configure, and service an integrated information system that can simplify business processes, cut costs, and accelerate time to productivity. By combining Cisco integrated services routers expertise with Catalyst switches consulting services and Aironet wireless technology integration help, Progent can significantly increase the business value of your integrated network in Idaho. To learn more on Progent's expertise in Cisco network appliances, see Cisco Technology Engineering Services.
Microsoft Certified Partner for Remote Consulting for Windows
Progent's Microsoft-premier remote service experts offer network repair and consulting help for all Microsoft server products. Progent is a Microsoft Partner and can offer your company the assistance of consulting professionals who can assist you with a broad variety of technology expertise such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Microsoft Exchange 2019 Server integration,
Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 configuration,
SharePoint 2019 design and integration,
SharePoint 2016 migration consulting services,
Microsoft Teams configuration help,
Microsoft Skype for Business Server planning and deployment consulting and Microsoft Lync maintenance, Forefront Threat Management Gateway management and ISA Server 2006 migration, Microsoft SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 consulting,
SQL Server 2016 migration and development, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring,
Microsoft System Center 2012 Operations Manager monitoring and reporting,
Project Server planning,
Small Business Server support, and
Windows 2012 R2 Essentials migration and cloud integration.
Premier System Security Experts
Progent provides you contact with expert CISM, CISA and CISSP security professionals who can deliver a range of system protection services that can improve the resistance of your UNIX, Linux, Sun Solaris, or Apple macOS and OS X environment against assaults or assist your business to recover fast from an attack. Security services offered by Progent include: in depth security evaluation utilizing platforms such as GFI LANguard NSS, EEYE Vulnerability Scanner, and software from Solar Winds and Netcat; rapid recovery from malicious assaults; configuring firewalls; establishing safe architectures for off-site and mobile connectivity; securing your email infrastructure against viruses, spam and DHA attacks; and implementing round-the-clock automated monitoring. For more concerning Progent's security support for small and medium-size businesses, go to Progent's Engineering Support for System Security.
Applications Services: Webinar Training, Development, Problem Solving
Progent's Apple Mac technology consultants can promote the creative aspect of Mac environments by providing consulting services and training in imaging, sound, and motion video. Progent's consultants offer help in a variety of Apple Mac programs such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or configuring an audio/video production facility.
Progent's Application Experts Group can supply in-depth consulting support and education in special application fields including ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also offers consulting, custom development, and education for popular Microsoft applications such as Microsoft CRM, Project, Microsoft Word, and MS Excel. To find out additional information concerning Progent's consulting, customization, and training services for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Team.
Call Center Outsourcing Options
Progent provides three programs for Call Center services : UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Help Desk Services, and Help Desk Operations Consulting and Staffing.
Progent is a Microsoft-Certified Partner and maintains a skilled team of Cisco-authorized network experts. Progent's Help Desk staff of seasoned UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft experts are available to provide your customers easy access to a reliable support resource with years of experience delivering telephone-based support and online troubleshooting for small and midsize business networks. Progent's concentration is on giving the Help Desk Call Center a positive reputation as a solid contributor to company success, and Progent's goal is to fix rather than simply record problems. To learn more about Progent's Help Desk Call Center support and outsourcing, see Progent's Help Desk Call Center Support.
Progent's Remote Service Technologies
Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Network Assistance Expert Immediately
Progent's sophisticated customer support database application keeps extensive documentation for all service provided to Progent's clients. Every active Progent team engineer has access to the history of support rendered to each customer by any team member. This history of problems and fixes is organized as a conveniently retrievable proprietary database that enables Progent's remote technical experts to share their experiences with the whole team to ensure that the effectiveness of Progent's support grows over time. Progent's certifications with key vendors including Cisco and Microsoft permit access to additional vast support knowledge bases and to vendors' internal support staff that allow Progent's online consulting experts to come up with the best resolutions promptly.
To see how you can get in touch with a UNIX, Linux, Solaris, macOS or OS X engineer or a Cisco CCIE for emergency remote engineering expertise in Idaho, call 1-800-993-9400 or go to Expert Online Network Support.