If your company IT network is in Idaho you can have quick phone-based help from a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE support specialist to fix the toughest issues affecting your network. Progent maintains among the most extensive teams of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consulting experts accessible remotely of any independent support firm in the United States. Rates are reasonable, billing is per minute, engagement is fast, and service is unbeatable.
If your Idaho office is located some distance from more populated urban areas like Boise City, Pocatello, Idaho Falls, or Lewiston, support from UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified experts could be problematic during an emergency. This can result in a loss of revenue for your company, upset clients, idle workers, and defocused executives. By contacting Progent's remote support, you have access to a Certified professional ready to provide expertise when you have to have it to get your computer network running.
Because Progent bills for remote support by the minute, your business is invoiced only for technical help received. Progent asks for no startup charge. Many remote consulting organizations demand large minimum fees or charge for each fifteen minutes or more. Progent's fine granularity and straightforward billing model save you from large tabs for quick solutions.
If your Idaho company requires technical help for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's online support, call 866-776-4368, or visit Contact Progent.
What Makes Progent's Remote Support Program Unique?
Progent's seasoned team of remote support engineers has a broad array of in-depth information technology knowledge. This enables Progent's online technical support specialists to resolve the most challenging network trouble more quickly than is possible with typical independent support organizations or with the in-house IT staff commonly available to small or mid-size businesses. Progent has developed the tools and experience to repair technical issues efficiently in a wide variety of computer configurations that feature combinations of UNIX, Linux, Solaris, macOS and OS X, Microsoft Windows, and Cisco technologies. (See Progent's client testimonials.)
Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CISCO CCIE consultants have qualified for advanced certifications such as Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote support engineers also hold a number of key Cisco credentials which include Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate, Security Professional, CCVP, CCDA and CCDP.
To help companies who run environments powered by a mix of UNIX, Linux, Solaris, macOS and OS X, and Microsoft operating systems, Progent's remote service group can provide the help of support specialists who hold important Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide high-level security consulting, Progent provides remote contact with engineers who have been awarded recognized security credentials such as Certified Information Security Manager Engineers, CISSP experts, and Information System Security Architecture Professional (ISSAP) engineers. The range of Progent's technical knowledge combined with Progent's cooperative approach to repairing technical problems streamlines trouble ticket escalation, if appropriate, to experts with sufficient background to deal with unusually intractable support calls. This accelerates remediation of urgent problems, avoids system disruption, and reduces technical support invoices.
For companies throughout Idaho, Progent offers immediate online contact with a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer for critical assistance to troubleshoot information system problems that are threatening business productivity but are not within the scope of your local network maintenance organization. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CCIE-Certified service team can connect to your system via advanced remote support utilities in order to deliver quick and economical evaluation and repair of critical IT issues.
Services Progent's Online Support Experts Can Provide Your Idaho Company
Progent service specialists are qualified to deliver expert assistance for an extensive array of UNIX/Linux, Apple OS X, Cisco, and Microsoft technologies such as:
Online Expertise for UNIX, Linux, Sun Solaris, and macOS and OS X Systems
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X remote computer service team can assist Idaho companies with a large array of information products and technologies that include system infrastructure, messaging solutions, security expertise for computer systems and company processes, Windows coexistence with UNIX/Linux, Sun Solaris, or macOS and OS X systems, virtual server options for server economization and streamlined administration, and transitioning from older systems to current environments powered by newer versions of UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft Windows.
Progent's service professionals offer remote troubleshooting for systems based on popular derivatives of the UNIX OS including:
Apple macOS and OS X,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
Silicon Graphics IRIX or familiar Linux products including
Debian GNU/Linux and
Cisco Network Architecture and Security Solutions
Progent is unmatched in the network support industry for offering immediate and affordable access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite networking professionals who are awarded this advanced certification by completing intense examinations supervised by Cisco. The vast majority of CCIEs are employed by big enterprises or national Internet service providers (ISPs), and consequently their help is not readily available to smaller companies.
Progent is among the few network support firms that makes sure that CCIEs are available to assist small and mid-size companies. In addition, Progent facilitates fast contact with a CCIE by phone so you can benefit from timely support for complex system problems that are impacting your productivity but are beyond the scope of your usual system maintenance resources. Progent's CCIE consultants can access your system using sophisticated on-line troubleshooting technology in order to provide fast and cost-effective diagnosis and remediation of serious network anomalies.
CCIE and CCNP Authorized consultants from Progent can assist you to design, implement, and support a converged information system that can simplify operations, cut expenses, and speed the path to productivity. By providing Cisco routers experience with Catalyst switches consulting services and Cisco wireless technology configuration help, Progent can dramatically increase the strategic value of your connectivity environment in Idaho. To see additional information concerning Progent's services for Cisco infrastructure, see Cisco Technology Engineering Expertise.
Microsoft Certified Partner for Online Consulting for MS Windows
Progent's Microsoft-premier remote support professionals can deliver computer system troubleshooting and IT help for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can offer your organization the expertise of support engineers who can assist you with a broad range of technology practice areas such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Windows Server 2008 support,
MS Exchange 2019 planning and configuration,
MS Exchange 2016 planning and deployment, Exchange 2013 consulting,
Microsoft Exchange 2010 management,
SharePoint 2016 migration and hybrid deployment consulting,
SharePoint Server 2019 design and integration,
Microsoft Skype for Business Server planning and deployment support and Lync Server 2010 migration, Microsoft Forefront Threat Management Gateway administration and ISA Server 2006 migration, MS SQL Server 2017 consulting,
Microsoft SQL Server 2016 migration and development, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud monitoring and analytics,
System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server and Server Online planning,
SBS Server consulting, and
Windows Essentials migration and cloud integration.
Certified Security Consultants
Progent provides you contact with qualified CISM, CISSP and ISSAP security engineers who can deliver a range of security services that can enhance the resistance of your UNIX, Linux, Sun Solaris, or macOS and OS X network against assaults or assist you to revive quickly from a breach. Security solutions available from Progent include: extensive security audits using technologies such as GFI LANguard NSS, EEYE Vulnerability Scanner, and utilities from Metasploit and Hydra; rapid recuperation from malicious attacks; integrating firewalls; designing secure techniques for remote and mobile connectivity; securing your email system from viruses, spam and DHA attacks; and implementing 24x7 proactive monitoring. To find out additional information on Progent's security support for small and midsize companies, refer to Progent's Consulting Expertise for Network Security.
Applications Support: Webinar Training, Programming, Troubleshooting
Progent's Apple Mac technology experts can promote the creative aspect of Macintosh computing by providing help services and education in imaging, sound, and motion video. Progent's support professionals can provide help in a range of Mac applications such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or configuring an audio/video post-production studio.
Progent's Application Experts Group can supply professional engineering expertise and education in special application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers consulting, custom development, and education for Microsoft business applications such as CRM, Project, MS Office Word, and Excel. To learn additional information on Progent's expertise, programming, and training services for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Team.
Help Desk Support and Outsourcing Alternatives
Progent provides several service offerings for Help Desk Call Center services : UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Helpdesk Operations Consulting and Staffing.
Progent's Help Desk Call Center Outsourcing Services are designed primarily for businesses who require the timely accessibility of a professional Help Desk Call Center but who have limited funds and IT management bandwidth. Progentís Virtual Help Desk is a transparent supplement to your existing Call Center staff. Progent can act as a primary Call Center for your business, represent an escalation alternative for the most challenging technical issues, or be available in those instances when your ordinary service providers are too busy. Progent's Help Desk Call Center Consulting Services can aid you in establishing an efficient new Help Desk or enhancing your existing one, selecting or programming Help Desk Call Center application software to address the special needs of your business, or adding supplemental staff to operate online with your in-house Call Center group to deal with demanding scenarios like software migrations. To find out more on Progent's Help Desk support, go to Progent's Call Center Support.
Progent's Online Service Tools
Progent has developed a collection of customized tools, refined over many years of use, focused on allowing the most advanced standard of efficiency for providing online engineering support and repair for small and medium-size business information networks. Progent offers safe VPN support for VPN gateways from multiple leading sources including Microsoft, Cisco, Sonicwall and Checkpoint. Protected VPN offsite connectivity allows the engineers of Progent's remote service group to connect to your environment remotely without violating network security.
Progent's advanced customer support database application includes comprehensive documentation of all service delivered to Progent's customers. Each active Progent staff engineer has access to the specifics of support rendered to each client by any staff engineer. This database of issues and fixes is organized as a conveniently retrievable internal database that permits Progent's remote support experts to communicate their experiences with the whole team to ensure that the effectiveness of Progent's technical support improves daily. Progent's certifications with key industry leaders including Cisco and Microsoft permit access to other vast technical support knowledge bases as well as to manufacturers' in-house technical staff that enable Progent's online consulting specialists to find the optimal resolutions promptly.
Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Support Expert Immediately
To learn how you can ask a UNIX/Linux consultant or a Cisco CCIE for emergency remote consulting assistance in Idaho, phone 1-800-993-9400 or visit Urgent Online Network Support.