If your company network is in the state of Idaho you can depend on quick remote help from a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified engineer to assist with the toughest problems that threaten your IT network. Progent maintains among the largest groups of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consultants accessible online of any nationwide service organization in the U.S. Rates are reasonable, billing is per minute, engagement is fast, and service is world class.

If your Idaho small business is located away from major urban areas including Boise City, Pocatello, Idaho Falls, or Lewiston, access to UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE engineers is often problematic during an urgent situation. This can cause a drop in revenue for your company, angry clients, idle employees, and defocused executives. By contacting Progent's online services, you can get in touch with a Certified consultant ready to provide help when you require it to keep your computer network operating.

Since Progent bills for remote support by the minute, your company pays just for support received. Progent requires no initialization charge. Some remote support organizations demand substantial minimum time requirements or bill for every quarter hour or more. Progent's by-the-minute granularity and straightforward billing mechanism save you from unexpectedly large bills for fast repairs.

If your Idaho company needs online assistance for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, visit Progent's phone-based support, phone 866-776-4368, or visit Contact Progent.

Why is Progent's Online Support Program Unique?
Progent's seasoned team of remote consulting professionals possesses a broad array of world-class information technology knowledge. This enables Progent's remote service specialists to resolve the most complex network trouble faster than is feasible with ordinary independent support firms or with the in-house IT staff commonly available to small or mid-size businesses. Progent has developed the technology and skills to repair problems economically in many different network configurations that feature combinations of UNIX, Linux, Sun Solaris, Apple macOS and OS X, Microsoft, and Cisco products. (Refer to Progent's customer testimonials.)

Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CISCO CCIE engineers have qualified for professional certifications including Sun Certified Network Administrator, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote service team members also hold a variety of high-level Cisco certifications which include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified CCNP, CCNA, Security Professional, Voice Professional (CCVP), CCDA and CCDP.

In order to help businesses who run environments powered by a combination of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft Windows technology, Progent's remote support team makes available the assistance of consultants have earned important Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide advanced security expertise, Progent offers online contact with engineers who have earned the industry's top security credentials such as CISM Engineers, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional (ISSAP) engineers. The range of Progent's technical knowledge coupled with Progent's team-oriented approach to fixing network difficulties streamlines trouble ticket escalation, if needed, to specialists with relevant competence to resolve particularly intractable problems. This accelerates remediation of emergency problems, prevents network disruption, and reduces maintenance invoices.

For organizations in the state of Idaho, Progent enables immediate online access to a UNIX/Linux, Sun Solaris, Apple macOS or OS X engineer for urgent expertise to fix computer issues that are impacting your business but are beyond the experience of your on-hand network maintenance group. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CCIE-Premier support professionals can interface with your network using advanced remote troubleshooting utilities that allow them to perform rapid and economical analysis and repair of serious computer issues.

Troubleshooting Services Progent's Remote Support Specialists Can Provide Your Idaho Business
Progent's network engineers can deliver expert assistance for an extensive array of UNIX/Linux, Apple, Cisco, and Microsoft products and technologies including:

Online Expertise for UNIX/Linux, Sun Solaris, and macOS and OS X Systems
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X online technical service staff can help Idaho small businesses to maintain an extensive array of information products and technologies that include network infrastructure, messaging solutions, security consulting for computer systems and business processes, Microsoft Windows integration with UNIX, Linux, Solaris, or macOS and OS X platforms, virtual server options for server economization and centralized management, and migration from outdated applications to modern environments based on updated versions of UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Windows.

Progent's support professionals offer online troubleshooting for computers powered by major versions of the UNIX platform including: Apple macOS and OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX or mainstream Linux packages such as RedHat, SUSE, Debian-GNU and Slackware Linux.

Cisco Network Architecture and Security Products
Progent is unmatched in the network support industry for providing immediate and economical access to Cisco CCIEs. CCIEs are sought-after networking engineers who earn this advanced certification by passing intense examinations supervised by Cisco. Usually Cisco CCIEs work for big enterprises or nationwide Internet service providers (ISPs), and so their services are not easily available to small and mid-size businesses.

Progent is among the rare computer support firms that makes sure that CCIEs are accessible to support small and mid-size businesses. In addition, Progent facilitates convenient communication with a CCIE via telephone so you can receive immediate assistance for urgent network issues that are impacting your productivity but are outside the competence of your usual system maintenance resources. Progent's CCIE consultants can tie into your system by utilizing sophisticated on-line support tools to perform rapid and cost-effective analysis and remediation of urgent system problems.

CCIE Certified consultants from Progent can assist you to architect, configure, and manage a converged information system that can streamline business processes, lower costs, and speed time to productivity. By combining Cisco integrated services routers experience with Catalyst switches support and Aironet wireless technology configuration assistance, Progent can dramatically increase the business value of your network infrastructure in Idaho. To see more concerning Progent's support for Cisco infrastructure, see Cisco Technology Engineering Expertise.

Microsoft Partner for Online Technical Support for Windows
Progent's Microsoft-certified remote service professionals offer network repair and consulting assistance for all Microsoft server platforms. Progent is a Microsoft Partner and can offer your company the expertise of consulting professionals who can help you with a wide variety of platform expertise including Microsoft Windows Server 2022 solution design and integration expertise, Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 consulting, Microsoft Exchange 2019 Server deployment, MS Exchange 2016 planning and deployment, Exchange 2013 integration, SharePoint Server 2019 planning and configuration, SharePoint 2016 migration expertise, Microsoft Teams consulting, Skype for Business Server planning and deployment consulting and Lync Server 2010 maintenance, Forefront TMG 2010 management and ISA Server migration, Microsoft SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 consulting, SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 support, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring, Microsoft System Center 2012 Operations Manager monitoring and reporting, Project Server and Server Online training, Small Business Server consulting, and Windows 2012 R2 Essentials cloud integration.

Certified Security Specialists
Progent offers you the services of expert CISM and ISSAP security professionals who can deliver a variety of security solutions to improve the immunity of your UNIX, Linux, Solaris, or macOS and OS X environment against assaults or help you to recover rapidly from an assault. Security services provided Progent include: in depth security analysis using platforms such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and software from Metasploit and Nikto; quick recovery from malicious attacks; integrating firewalls; establishing safe techniques for off-site and mobile connectivity; securing your messaging infrastructure against viruses, spam and directory harvest attacks; and setting up continual proactive monitoring. For additional information concerning Progent's security support for small and medium-size businesses, visit Progent's Professional Expertise for System Security.

Business Applications Services: Training, Development, Troubleshooting
Progent's Apple Mac technology consultants can promote the creative aspect of Macintosh computing by providing consulting services and education in imaging, sound, and video. Progent's consultants can provide expertise in a range of Mac programs including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as scanning or digitizing audio or video or configuring an audio/video post-production facility.

Progent's Application Experts Team offers in-depth consulting expertise and training in special application fields including Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, customization, and education for familiar Microsoft applications including Microsoft CRM, Office Project, Microsoft Office Word, and Microsoft Excel. For additional information concerning Progent's expertise, custom development, and training services for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Team.

Help Desk Call Center Outsourcing Alternatives
Progent offers a selection of programs for Call Center assistance : UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Support Services, and Call Center Consulting and Staffing.

Progent's Help Desk Outsourcing Services are designed mainly for companies who require the immediate accessibility of a professional Help Desk Call Center but who have relatively small budgets and IT management bandwidth. Progent's Virtual Help Desk is a seamless extension of your existing Help Desk resources. Progent can operate as a main Help Desk for your business, represent an escalation alternative for the most challenging technical problems, or be available in those instances when your other resources are swamped. Progent's Help Desk Call Center Consulting Services can aid you in building an effective new Help Desk Call Center or improving your existing one, selecting or customizing Call Center software products to address the particular requirements of your company, or providing supplemental staff to work remotely in conjunction with your in-house Call Center resources to handle demanding events such as software migrations. To find out more information on Progent's Help Desk Call Center support and outsourcing, visit Progent's Help Desk Support.

Progent's Remote Technical Support Technologies
Progent's sophisticated customer support reporting software includes thorough records of all support delivered to Progent's clients. Each authorized Progent staff engineer has the benefit of the details of services rendered to every client by any staff member. This history of trouble tickets and resolutions is organized as a readily accessible internal knowledge base that allows Progent's online support experts to communicate their experiences company-wide to make sure that the value of Progent's support services improves daily. Progent's partnerships with major industry leaders such as Cisco and Microsoft make available additional extensive support databases and to vendors' internal support personnel that enable Progent's remote service experts to find the optimal resolutions promptly.

Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Assistance Expert Immediately
To learn how to get in touch with a UNIX/Linux consultant or a Cisco certified CCIE for emergency online professional help in Idaho, call 1-800-993-9400 or go to Expert Remote Computer Help.


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