If your business computer network is in Idaho you now have fast phone-based help from a UNIX or CCIE-certified engineer to help with complex issues involving your IT network. Progent retains among the most extensive teams of UNIX and CCIE-certified consulting experts available online of any nationwide support firm in the United States. Rates are affordable, billing is per minute, engagement is fast, and service is world class.

In case your Idaho business is located away from major metropolitan neighborhoods like Boise City, Pocatello, Idaho Falls, or Lewiston, the availability of UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified experts may be limited during a crisis. This can cause lost income for your company, angry customers, unproductive employees, and defocused management. By calling Progent's remote support, you can get in touch with a Certified professional who can deliver assistance when you need it to keep your system on line.

Since Progent charges for remote support per minute, your company is invoiced only for services delivered. Progent imposes no startup surcharge. Many online consulting companies apply significant minimum time requirements or charge for each quarter hour or longer. Progent's small granularity and simple pricing model eliminate large bills for quick repairs.

If your Idaho company needs technical assistance for UNIX, Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's remote help, call 866-776-4368, or refer to Contact Progent.

Why is Progent's Online Support Program Special?
Progent's experienced staff of remote consulting engineers offers a wide range of world-class computer skills. This enables Progent's remote service experts to resolve the most complex technical problems faster than is possible with typical independent support firms or with the internal IT staff commonly found in small or mid-size businesses. Progent has refined the technology and experience to repair problems economically in a wide variety of computer environments that incorporate combinations of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco products. (See Progent's customer testimonials.)

Progent's UNIX, Linux, Solaris, macOS and OS X, and CISCO CCIE engineers have qualified for professional credentials such as Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online support experts also hold a number of key Cisco credentials such as Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate, Security Professional, Voice Professional, CCDA and CCDP.

In order to help businesses who run environments powered by a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft technology, Progent's remote service team offers the services of engineers who hold prestigious Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). To provide advanced security expertise, Progent offers remote contact with engineers who hold the industry's top security credentials such as Certified Information Security Manager consultants, Certified Information Systems Security Professional (CISSP) specialists, and ISSAP consultants. The range of Progent's technical knowledge combined with Progent's cooperative approach to repairing network difficulties streamlines trouble ticket escalation, if needed, to experts with relevant background to deal with particularly intractable jobs. This speeds up resolutions of emergency problems, prevents network disruption, and minimizes maintenance invoices.

For companies anywhere in Idaho, Progent offers virtually instant online access to a UNIX/Linux, Sun Solaris, Apple macOS or OS X consultant for emergency expertise to fix network problems that are affecting productivity but are not within the skill set of your on-hand IT service resources. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-Premier support professionals can connect to your network by means of advanced remote support technologies that allow them to provide quick and efficient evaluation and repair of critical network problems.

Troubleshooting Services Progent's Phone-based Consulting Experts Can Provide Your Idaho Business
Progent's network engineers are qualified to offer advanced assistance for an extensive set of UNIX/Linux, Apple Mac, Cisco, and Microsoft solutions including:

Online Troubleshooting and Consulting for UNIX/Linux, Solaris, and Apple macOS and OS X Environments
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X remote computer service staff can help Idaho small businesses with a large assortment of IT products and technologies such as system architecture, messaging solutions, security expertise for networks and business operations, Windows coexistence with UNIX, Linux, Solaris, or macOS and OS X platforms, virtual server technologies for server economization and centralized management, and migration from outdated systems to contemporary environments powered by newer versions of UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft Windows.

Progent's service experts can provide remote technical help for systems based on major variants of the UNIX OS including: macOS and OS X, Sun Solaris, IBM AIX Operating System, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or common Linux platforms such as RedHat, SUSE, Debian GNU/Linux and Slackware Linux.

Cisco Network Architecture and Security Technology
Progent is unmatched in the network support industry for offering fast and economical access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after networking engineers who earn this rare credential by passing strenuous testing supervised by Cisco. Usually Cisco CCIEs are hired by large enterprises or nationwide Internet service providers, and consequently their services are not readily accessible to the general public.

Cisco Authorized consultants from Progent can help your company to plan, implement, and service a converged business network that can streamline business processes, cut costs, and accelerate time to productivity. By providing Cisco integrated services routers expertise with Catalyst switches support and Aironet wireless technology integration assistance, Progent can greatly improve the strategic value of your information network in Idaho. To see more information on Progent's expertise in Cisco infrastructure, refer to Cisco Network Consulting Expertise.

Microsoft Partner for Remote Consulting for Windows
Progent's Microsoft-expert online support engineers can provide network repair and consulting support for the complete line of Microsoft server products. Progent is a Microsoft Partner and can offer your organization the assistance of support engineers who can assist you with a broad range of platform expertise including Microsoft Windows Server 2022 solution design and migration expertise, Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, MS Exchange 2019 Server deployment, Microsoft Exchange 2016 Server planning and deployment, Exchange Server 2013 integration, SharePoint 2019 design and deployment, SharePoint Server 2016 migration expertise, Microsoft Teams expertise, Skype for Business configuration support and Lync maintenance, Forefront TMG management and ISA Server 2006 migration, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 consulting, SQL Server 2016 integration and development, and SQL Server 2014 consulting, System Center 2016 Operations Manager hybrid cloud monitoring, Microsoft System Center 2012 Operations Manager monitoring and reporting, Project Server planning, SBS Server support, and Windows Essentials cloud integration.

Certified Network Security Professionals
Progent offers you access to certified CISM, CISSP and ISSAP security consultants who offer a range of system protection services to strengthen the immunity of your UNIX/Linux, Solaris, or macOS and OS X network against attacks or help you to revive promptly from a breach. Security solutions offered by Progent include: in depth security audits using platforms such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and utilities from Solar Winds and Nikto; quick recovery from malicious assaults; setting up firewalls; designing safe techniques for off-site and mobile connectivity; securing your messaging system against spam and directory harvest attacks; and offering continual automated monitoring. To learn additional information concerning Progent's security expertise for small and medium-size companies, visit Progent's Consulting Expertise for System Security.

Applications Support: Webinar Training, Development, Integration
Progent's Apple Mac technology consultants can promote the creative aspect of Mac environments by providing help services and training in graphics, sound, and motion video. Progent's support professionals offer help in a range of Mac applications including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as scanning or digitizing audio or video or configuring an audio/video production facility.

Progent's Application Experts Group offers professional consulting expertise and education in special application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers consulting, custom programming, and training for Microsoft applications such as CRM, Microsoft Office Project, MS Office Word, and Microsoft Office Excel. To read additional information concerning Progent's consulting, customization, and education services for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Team.

Help Desk Call Center Support Alternatives
Progent offers a selection of programs for Help Desk assistance : UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Services, and Helpdesk Operations Consulting and Staffing.

Progent is a Microsoft Partner and has a large team of Cisco-authorized network specialists. Progent's Help Desk Call Center team of experienced UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft professionals are ready to provide your clients easy contact with a dependable technical support resource with extensive background delivering telephone-based help and online troubleshooting for small and medium-size business networks. Progent's concentration is on giving the Help Desk a respected image as a significant driver of company productivity, and Progent's mission is to resolve and not just record problems. For more concerning Progent's Help Desk Call Center support, go to Progent's Help Desk Services.

Progent's Remote Service Technologies
Progent has developed a collection of optimized technologies, evolved over many years of field experience, focused on promoting the most advanced quality of efficiency for delivering remote engineering support and repair for small and medium-size business IT systems. Progent provides safe VPN support for gateways from multiple popular vendors such as Microsoft, Cisco, Sonicwall and Checkpoint. Secure VPN online connectivity allows the engineers of Progent's online support team to interface to your environment without breaching system security.

Progent's sophisticated service database application includes comprehensive histories of all support provided to Progent's customers. Each active Progent staff consultant has access to the specifics of support rendered to each customer by any staff member. This database of issues and resolutions is organized as a conveniently searchable internal database that enables Progent's remote technical engineers to communicate their experiences company-wide to make sure that the quality of Progent's support services grows over time. Progent's partnerships with major industry leaders including Cisco and Microsoft make available other extensive support databases and to vendors' in-house engineering staff that enable Progent's remote consulting specialists to come up with the best resolutions quickly.

Get in Touch with a UNIX/Linux or Cisco Network Assistance Expert Now
To see how to get in touch with a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Cisco certified CCIE for emergency online engineering help in Idaho, phone 1-800-993-9400 or visit Urgent Remote Computer Support.


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