If your company network is in the state ofIdahoyou can now get fast phone-based contact with a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified support specialist to resolve critical problems that threaten your IT network. Progent offers the services of one of the largest groups of UNIX and CCIE-certified consulting experts available by phone of any independent support organization in the U.S. The cost is reasonable, charges are by the minute, engagement is immediate, and service is world class.
If yourIdahosmall business is based far from major metropolitan neighborhoods likeBoise City, Pocatello, Idaho Falls, or Lewiston, help from UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE experts may be problematic when you have an urgent situation. This could mean lost revenue for your company, upset clients, unproductive workers, and defocused management. By calling Progent's remote support, you can get in touch with a Certified engineer ready to deliver assistance whenever you require it to get your computer network operating.
Since Progent bills for online service per minute, your company owes exclusively for services received. Progent asks for no startup surcharge. Some remote consulting firms have substantial minimum payments or bill for every quarter hour or more. Progent's by-the-minute granularity and straightforward pricing mechanism eliminate large invoices for speedy solutions.
If your Idaho business needs online assistance for UNIX, Linux, Solaris, Apple macOS and OS X or Cisco technology, visit Progent's phone-based help, phone 866-776-4368, or refer to Contact Progent.
Why is Progent's Remote Support Program Special?
Progent's experienced staff of remote support professionals has a broad array of in-depth computer skills. This allows Progent's remote technical support specialists to deal successfully with the most complex network trouble faster than is feasible with ordinary independent support firms or with the internal IT resources commonly available to small or mid-size companies. Progent has refined the technology and skills to fix technical issues efficiently in a wide variety of network environments that incorporate mixtures of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (Refer to Progent's customer testimonials.)
Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE service specialists have qualified for advanced credentials including Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote service engineers also have a variety of key Cisco credentials including Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified CCNP, CCNA, CCSP, Voice Professional, and Design Professional.
In order to help companies who operate environments incorporating a mix of UNIX/Linux, Apple macOS and OS X, and Microsoft Windows operating systems, Progent's online service group offers the help of support specialists with prestigious Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide high-level security expertise, Progent provides online contact with professionals who have been awarded recognized security credentials including CISM Engineers, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional consultants. The range of Progent's expertise coupled with Progent's team-oriented approach to fixing technical difficulties allows trouble ticket escalation, if appropriate, to experts with relevant background to resolve particularly tough jobs. This speeds up remediation of serious network problems, prevents system disruption, and reduces technical support bills.
For companies anywhere in Idaho, Progent offers immediate remote communication with a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer for urgent expertise to troubleshoot information system problems that are threatening productivity but are outside the scope of your in-house computer support group. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CCIE-Premier support professionals can connect to your computer environment with state-of-the-art remote support technologies in order to deliver quick and affordable diagnosis and repair of serious computer problems.
Troubleshooting Services Progent's Online Support Specialists Can Provide Your Idaho Company
Progent online professionals are qualified to provide expert support for a comprehensive array of UNIX/Linux, Apple OS X, Cisco, and Windows solutions including:
Online Support Services for UNIX, Linux, Sun Solaris, and macOS and OS X Environments
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X online network service team can help Idaho small businesses with a large array of IT products and technologies such as network infrastructure, messaging support, security expertise for computer systems and company operations, Windows integration with UNIX/Linux, Sun Solaris, or macOS and OS X systems, VMware technologies for processor consolidation and streamlined management, and transitioning from out-of-date applications to contemporary solutions powered by newer versions of UNIX/Linux, Solaris, macOS and OS X, or Microsoft Windows.
Progent's support experts can provide remote troubleshooting for computers powered by popular derivatives of the UNIX OS including:
Apple macOS and OS X,
IBM AIX Open UNIX,
SCO UNIX and
SGI/Irix or mainstream Linux platforms including
Cisco Network Infrastructure and Security Solutions
Progent leads the network support industry for offering immediate and economical communication with Cisco CCIEs. Cisco-certified CCIEs are elite networking consultants who qualify for this rare certification by completing strenuous testing supervised by Cisco. Usually CCIEs are employed by large corporations or national ISPs, and consequently their help is not conveniently accessible to the general public.
Progent is among the only IT consulting firms that ensures that CCIEs stay accessible to assist small and mid-size organizations. Also, Progent can provide fast access to a CCIE via telephone so that you can receive timely support for critical system problems that are impacting your business but are beyond the scope of your ordinary system support group. Progent's CCIE engineers can connect to your environment by utilizing sophisticated on-line support technology in order to perform rapid and affordable diagnosis and repair of serious system anomalies. To find out more on Progent's support for Cisco infrastructure, visit Cisco Technology Professional Services.
Microsoft Certified Partner for Phone-based Technical Support for Microsoft Windows
Progent's Microsoft-premier online service professionals can provide network problem solving and consulting support for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can provide your business the expertise of support professionals who can assist you with a broad variety of platform practice areas such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
Microsoft Exchange 2019 planning and configuration,
Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 consulting,
SharePoint Server 2019 design and integration,
SharePoint Server 2016 migration and hybrid deployment expertise,
Microsoft Teams planning and integration,
Microsoft Skype for Business Server configuration support and Lync maintenance, Forefront Threat Management Gateway administration and ISA Server migration, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 expertise,
Microsoft SQL Server 2016 integration and programming, and SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics,
System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server and Server Online planning,
Small Business Server 2011 consulting, and
Windows Essentials cloud integration.
Premier Network Security Experts
Progent offers you the services of qualified CISM and ISSAP security engineers who offer a range of system protection solutions to bolster the protection of your UNIX, Linux, Sun Solaris, or Apple macOS and OS X environment against internal or external threats or assist your business to recuperate promptly from a breach. Security solutions provided Progent include: extensive security evaluation using utilities such as GFI LANguard, NMAP Port Scanner, and software from Solar Winds and Netcat; quick recovery from malicious assaults; setting up firewalls; designing safe architectures for remote and mobile connectivity; securing your messaging infrastructure from viruses, spam and directory harvest attacks; and offering round-the-clock proactive monitoring. To find out additional information concerning Progent's security support for small and midsize companies, visit Progent's Consulting Expertise for Network Security.
Applications Support: Webinar Training, Customization, Integration
Progent's Mac technology experts can support the creative aspect of Mac computing by providing consulting services and training in imaging, sound, and motion video. Progent's support professionals offer help in a range of Mac applications such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or configuring an audio/video post-production studio.
Progent's Application Experts Team can supply in-depth engineering support and training in specific application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, custom programming, and training for Microsoft applications such as Microsoft CRM, Office Project, Office Word, and MS Excel. To find out additional information concerning Progent's expertise, custom development, and education services for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Team.
Help Desk Outsourcing Alternatives
Progent provides several support programs for Help Desk services : UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Helpdesk Services, and Helpdesk Consulting and Staffing Services.
Progent's Help Desk Outsourcing Services are intended primarily for companies who need the immediate availability of an effective Help Desk Call Center but who have limited funds and IT management bandwidth. Progentís Virtual Help Desk is a seamless supplement to your current Helpdesk resources. Progent can act as a primary Help Desk Call Center for your business, serve as an escalation alternative for tough technical problems, or be ready in overflow instances when your other service providers are swamped. Progent's Help Desk Consulting Services can assist you in building an effective new Help Desk or improving your current one, evaluating or customizing Help Desk application software to meet the particular requirements of your company, or providing temporary staff to work online in conjunction with your internal Help Desk resources to deal with demanding scenarios such as system upgrades.
Progent is a Microsoft-Certified Partner and has a skilled roster of Cisco-certified network infrastructure specialists. Progent's Help Desk Call Center staff of seasoned UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft experts are ready to provide your clients fast contact with a reliable technical support team with extensive experience in phone support and remote access repair service for small and medium-size business networks. Progent's focus is on giving the Call Center a respected image as a solid contributor to business performance, and Progent's charter is to resolve and not simply record problems. To find out more on Progent's Call Center outsourcing, go to Progent's Call Center Services.
Progent's Online Technical Support Technologies
Progent has developed a set of customized technologies, refined during many years of field experience, focused on enabling the most advanced standard of efficiency for providing online technical support and repair for small and midsize business information networks. Progent offers secure VPN support for gateways from a variety of popular vendors such as Microsoft, Cisco, Netscreen and Watchguard. Secure VPN remote access permits the experts of Progent's Technical Response Center to link to your network remotely without breaching corporate security.
Progent's powerful customer support reporting application includes thorough documentation of all service delivered to Progent's customers. Each active Progent team consultant has access to the specifics of services provided to every client by any team engineer. This database of issues and resolutions is structured as a readily searchable proprietary database that allows Progent's online support professionals to communicate their knowledge with the whole team to ensure that the efficiency of Progent's technical support improves daily. Progent's certifications with key industry leaders such as Cisco and Microsoft make available other extensive technical support knowledge bases as well as to vendors' internal engineering staff that allow Progent's remote consulting specialists to arrive at the optimal solutions quickly.
Talk to a UNIX/Linux or Cisco Technical Support Specialist Immediately
To see how to contact a UNIX, Linux, Solaris, macOS or OS X engineer or a Cisco CCIE for emergency remote consulting help in Idaho, phone 1-800-993-9400 or go to Expert Remote Computer Support.