If your business information network is in Idaho you can depend on quick phone-based technical support from a UNIX or Cisco CCIE engineer to resolve critical issues involving your network. Progent retains one of the largest teams of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE support professionals accessible remotely of any nationwide support organization in the United States. Rates are affordable, billing is per minute, engagement is fast, and service is unbeatable.
In case your Idaho network is based some distance from more populated urban neighborhoods such as Boise City, Pocatello, Idaho Falls, or Lewiston, help from UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE engineers may be limited when there's a crisis. This can cause a loss of income for your business, angry customers, idle employees, and distracted management. By contacting Progent's online services, you have access to a Certified professional ready to deliver expertise when you have to have it to keep your computer network operating.
Because Progent charges for telephone-based service by the minute, your company is invoiced only for support delivered. Progent asks for no startup fee. Some remote consulting firms apply substantial minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity and simple billing policy avoid unexpectedly large invoices for fast repairs.
If your Idaho company needs remote assistance for UNIX, Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's online help, phone 866-776-4368, or go to Contact Progent.
Why is Progent's Online Technical Support Services Unique?
Progent's experienced team of online support professionals offers a broad range of world-class information technology knowledge. This enables Progent's remote service specialists to deal successfully with the most complex network trouble faster than is possible with typical independent support organizations or with the in-house support staff commonly available to smaller businesses. Progent has developed the tools and experience to repair technical issues efficiently in many different network configurations that incorporate combinations of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (Check out Progent's customer testimonials.)
Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CISCO CCIE service specialists have been awarded professional credentials including Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote support experts also hold a variety of key Cisco certifications such as Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate, CCSP, Voice Professional (CCVP), CCDA and CCDP.
In order to assist companies who run environments powered by a mix of UNIX, Linux, Solaris, macOS and OS X, and Microsoft Windows operating systems, Progent's online service team can provide the help of engineers who hold prestigious Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). For delivering high-level security consulting, Progent offers remote contact with professionals who have been awarded important security certifications including CISM Engineers, CISSP specialists, and ISSAP consultants. The range of Progent's technical knowledge combined with Progent's team-oriented approach to fixing network problems streamlines trouble ticket escalation, if needed, to specialists with sufficient background to resolve particularly intractable support calls. This accelerates resolutions of serious network problems, avoids system downtime, and minimizes technical support invoices.
For companies throughout Idaho, Progent offers virtually instant remote communication with a UNIX, Linux, Solaris, Apple macOS or OS X specialist for emergency assistance to fix information system problems that are threatening productivity but are not within the experience of your local network maintenance resources. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and Cisco CCIE-Certified support professionals can interface with your network with the latest remote support utilities in order to deliver quick and economical analysis and resolution of serious network problems.
Services Progent's Remote Consulting Experts Can Offer Your Idaho Business
Progent network engineers can deliver advanced support for an extensive array of UNIX/Linux, Apple OS X, Cisco, and Windows technologies such as:
Remote Support Services for UNIX/Linux, Sun Solaris, and macOS and OS X Systems
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X phone-based technical support team can assist Idaho companies to maintain an extensive array of information products and technologies such as network architecture, messaging solutions, security consulting for computer systems and company processes, Microsoft Windows coexistence with UNIX, Linux, Solaris, or macOS and OS X systems, virtual server technologies for processor economization and centralized management, and migration from legacy systems to contemporary solutions based on newer versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Windows.
Progent's service professionals can provide online technical help for systems based on major derivatives of UNIX such as:
Apple macOS and OS X,
Berkeley UNIX (BSD),
SGI/Irix or mainstream Linux platforms including
Debian GNU/Linux and
Cisco Network Architecture and Security Solutions
Progent is unmatched in the IT consulting arena for providing immediate and affordable access to Cisco CCIEs. Cisco-certified CCIEs are high-level network consultants who qualify for this rare certification by passing thorough testing administered by Cisco. Usually CCIEs are employed by big corporations or nationwide Internet service providers (ISPs), and consequently their skills are not readily accessible to small and medium-size businesses.
CCIE and CCNP Premier engineers from Progent can help you to design, configure, and service an integrated information system that can streamline operations, cut expenses, and speed the path to productivity. By providing Cisco routers expertise with Cisco Catalyst switches consulting services and Cisco Aironet wireless technology integration help, Progent can greatly improve the strategic value of your connectivity environment in Idaho. For additional information on Progent's expertise in Cisco network appliances, visit Cisco Technology Professional Expertise.
Microsoft Certified Partner for Remote Consulting for MS Windows
Progent's Microsoft-expert online support engineers can provide computer system repair and IT help for the complete line of Microsoft server technologies. Progent is a Microsoft Partner and can offer your organization the expertise of consulting professionals who can assist your company with a wide range of platform expertise such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 support,
Microsoft Exchange 2016 migration, Microsoft Exchange 2013 consulting,
Microsoft Exchange Server 2010 management,
SharePoint Server 2016 migration expertise,
SharePoint Server design,
Skype for Business Server planning and deployment consulting and Lync Server 2010 migration, Forefront Threat Management Gateway administration and ISA Server maintenance, Microsoft SQL Server 2017 expertise,
Microsoft SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud monitoring,
System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server training,
SBS Server 2011 consulting, and
Windows Essentials cloud integration.
Certified Security Professionals
Progent provides you contact with qualified CISA, CISM, and ISSAP security consultants who offer a variety of security solutions to bolster the immunity of your UNIX/Linux, Sun Solaris, or Apple macOS and OS X environment against assaults or assist you to revive fast from an attack. Security services offered by Progent include: in depth security evaluation utilizing utilities such as GFI LANguard NSS, NMAP Port Scanner, and software from Metasploit and Netcat; rapid recovery from malicious attacks; integrating firewalls; establishing secure architectures for remote and mobile connectivity; protecting your messaging system against viruses, spam and directory harvest attacks; and implementing continual proactive monitoring. To read additional information concerning Progent's security services for small and midsize businesses, visit Progent's Engineering Expertise for Network Security.
Applications Support: Webinar Training, Custom Development, Troubleshooting
Progent's Mac technology consultants can promote the creative aspect of Mac computing by offering help services and education in graphics, sound, and video. Progent's consultants can provide expertise in a variety of Mac programs including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or configuring an audio/video post-production studio.
Progent's Application Experts Group offers professional consulting support and training in specific application areas including Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also offers expertise, custom programming, and training for familiar Microsoft business applications such as CRM, MS Office Project, Microsoft Office Word, and Office Excel. To read additional information concerning Progent's consulting, custom development, and training services for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Applications Experts Services.
Help Desk Call Center Service and Outsourcing Options
Progent offers a selection of programs for Help Desk Call Center services including UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Support Services, and Help Desk Consulting and Staffing.
Progent's Call Center Outsourcing Services are designed mainly for businesses who need the immediate accessibility of a professional Call Center but who have relatively small budgets and IT management bandwidth. Progentís Virtual Help Desk is a seamless supplement to your current Help Desk resources. Progent can act as a main Help Desk Call Center for your organization, represent an escalation resource for tough network issues, or be ready in overflow situations when your other service providers are too busy. Progent's Help Desk Call Center Consulting Services can aid you in building an efficient new Help Desk or improving your existing one, evaluating or customizing Help Desk Call Center software products to meet the particular requirements of your business, or adding temporary staff to operate online with your in-house Help Desk Call Center resources to deal with demanding scenarios such as system upgrades.
Progent is a Microsoft-Certified Partner and has a large roster of Cisco-authorized networking specialists. Progent's Call Center staff of experienced UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft experts can give your customers easy communication with a large support resource with years of experience delivering phone help and online repair service for small and medium-size business networks. Progent's focus is on giving the Help Desk a respected recognition as a significant driver of business success, and Progent's aim is to resolve rather than merely record problems. To learn more information about Progent's Call Center support and outsourcing services, visit Progent's Help Desk Support.
Progent's Online Support Technologies
Contact a UNIX/Linux or Cisco Technical Assistance Specialist Now
Progent's sophisticated service reporting software keeps extensive records for all service provided to Progent's customers. Every active Progent staff engineer has the benefit of the specifics of support delivered to every client by any team member. This archive of problems and solutions is organized as a readily searchable internal knowledge base that enables Progent's online support experts to communicate their knowledge company-wide to ensure that the effectiveness of Progent's support improves over time. Progent's certifications with major industry leaders including Cisco and Microsoft permit access to other vast technical support knowledge bases as well as to vendors' in-house support personnel that allow Progent's remote service experts to arrive at the optimal resolutions quickly.
To see how to get in touch with a UNIX/Linux consultant or a Cisco certified CCIE for urgent remote engineering help in Idaho, call 1-800-993-9400 or visit Expert Online Network Support.