If your business network is in Idaho you can depend on quick phone-based access to a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE expert to help with emergency problems affecting your computer network. Progent maintains one of the most extensive groups of UNIX and CCIE-certified consulting experts accessible by phone of any independent support organization in the country. The cost is affordable, billing is per minute, sign-up is quick, and support is world class.
If your Idaho business is located outside of more populated urban neighborhoods such as Boise City, Pocatello, Idaho Falls, or Lewiston, support from UNIX or CCIE-certified experts could be limited when there's a network crash. This can result in lost income for your business, upset clients, unproductive employees, and defocused executives. By contacting Progent's online services, you have access to a Premier professional ready to offer expertise whenever you need it to keep your system operating.
Because Progent bills for remote help on a per-minute basis, your company is invoiced only for support delivered. Progent imposes no startup surcharge. Some online consulting firms apply substantial minimum payments or charge for each fifteen minutes or more. Progent's fine granularity and straightforward billing policy eliminate unexpectedly large bills for speedy repairs.
If your Idaho business requires remote help for UNIX, Linux, Solaris, Apple macOS and OS X or Cisco technology, go to Progent's phone-based support, call 866-776-4368, or see Contact Progent.
Why is Progent's Online Support Program Special?
Progent's experienced staff of remote consulting professionals has a wide range of world-class computer knowledge. This allows Progent's online technical support specialists to deal successfully with the most challenging network trouble faster than is possible with ordinary third-party support firms or with the in-house IT resources commonly available to smaller companies. Progent has developed the tools and skills to fix problems efficiently in many different computer configurations that feature mixtures of UNIX, Linux, Sun Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco technologies. (Check out Progent's customer testimonials.)
Progent's UNIX/Linux, Solaris, macOS and OS X, and CISCO CCIE engineers have been awarded major certifications such as Sun Certified Network Administrator, Red Hat RHCE, Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online support engineers also hold a variety of high-level Cisco credentials such as Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified CCNP, CCNA, Security Professional, CCVP, and Design Associate.
To help businesses who operate environments powered by a mix of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft technology, Progent's remote service group can provide the help of support specialists who hold prestigious Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). For delivering advanced security expertise, Progent provides remote contact with engineers who have qualified for the industry's top security credentials including Certified Information Security Manager (CISM) Engineers, CISSP experts, and ISSAP consultants. The scope of Progent's expertise combined with Progent's team-oriented approach to repairing network problems streamlines service escalation, if needed, to specialists with sufficient competence to deal with particularly tough support calls. This speeds up remediation of urgent network problems, avoids network disruption, and reduces technical support bills.
For companies in the state of Idaho, Progent allows immediate online communication with a UNIX/Linux, Sun Solaris, macOS or OS X engineer for critical help to troubleshoot information system problems that are impacting your business but are beyond the scope of your on-hand network service resources. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and Cisco CCIE-Certified support professionals can connect to your computer environment using state-of-the-art remote troubleshooting technologies in order to provide fast and efficient analysis and repair of critical IT problems.
Troubleshooting Services Progent's Online Consulting Specialists Can Provide Your Idaho Business
Progent network engineers can provide expert support for an extensive array of UNIX, Apple, Cisco, and Microsoft Windows products and technologies including:
Remote Expertise for UNIX/Linux, Solaris, and macOS and OS X Environments
Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X phone-based computer service staff can help Idaho companies to maintain a large set of IT products and technologies that include system architecture, messaging support, security expertise for computer systems and company processes, Windows coexistence with UNIX, Linux, Solaris, or Apple macOS and OS X systems, VMware options for processor consolidation and centralized management, and migration from dated applications to current environments powered by newer versions of UNIX/Linux, Solaris, macOS and OS X, or Microsoft Windows.
Progent's support experts offer remote troubleshooting for systems based on leading derivatives of the UNIX platform such as:
Apple macOS and OS X,
HP-UX (Hewlett Packard UNIX),
Silicon Graphics IRIX or mainstream Linux packages such as
Cisco Network Architecture and Security Technology
Progent leads the network support arena for offering immediate and economical communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are elite networking engineers who earn this advanced credential only after intense examinations administered by Cisco. In most cases Cisco CCIEs work for big enterprises or national Internet service providers, and consequently their services are not conveniently available to small and medium-size businesses.
CCIE Premier engineers from Progent can help you to architect, setup, and maintain a converged business network that can simplify operations, lower expenses, and speed time to positive ROI. By providing Cisco routers expertise with Catalyst switches consulting services and Cisco wireless technology configuration assistance, Progent can greatly enhance the strategic value of your information system in Idaho. To learn more information on Progent's services for Cisco infrastructure, see Cisco Network Engineering Support.
Microsoft Partner for Remote Consulting for Microsoft Windows
Progent's Microsoft-certified online support professionals can deliver computer system problem solving and consulting assistance for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can provide your company the expertise of support engineers who can help your company with a wide variety of platform expertise such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Windows Server 2008 maintenance,
MS Exchange 2016 planning and deployment, Exchange 2013 integration,
Exchange Server 2010 maintenance,
SharePoint Server 2016 migration and hybrid integration expertise,
SharePoint Server 2019 planning and integration,
Microsoft Skype for Business integration support and Microsoft Lync migration, Microsoft Forefront Threat Management Gateway 2010 management and ISA Server 2006 maintenance, MS SQL Server 2017 expertise,
SQL Server 2016 migration and development, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring,
System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server and Server Online training,
Small Business Server support, and
Windows 2012 R2 Essentials cloud integration.
Certified Network Security Experts
Progent provides you access to certified CISM, CISSP and ISSAP security consultants who can deliver a range of system protection services that can strengthen the protection of your UNIX, Linux, Solaris, or macOS and OS X network against attacks or assist you to recuperate fast from a breach. Security services provided Progent include: in depth security analysis utilizing technologies such as GFI LANguard NSS, EEYE Vulnerability Scanner, and utilities from Metasploit and Hydra; efficient recovery from malicious attacks; setting up firewalls; planning safe techniques for off-site and mobile connectivity; protecting your messaging system from spam and directory harvest attacks; and offering 24x7 proactive monitoring. To read more on Progent's security expertise for small and medium-size businesses, see Progent's Consulting Expertise for System Security.
Applications Services: Training, Custom Programming, Problem Solving
Progent's Mac technology consultants can support the creative facets of Mac environments by providing consulting services and education in imaging, sound, and video. Progent's consultants offer help in a range of Apple Mac applications such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or configuring an audio/video production facility.
Progent's Application Experts Group can supply professional engineering expertise and education in specific application fields such as ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, programming, and training for Microsoft business applications such as CRM, MS Project, Office Word, and Microsoft Office Excel. To learn additional information concerning Progent's expertise, customization, and training services for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, see Progent's Applications Experts Services.
Call Center Service and Outsourcing Alternatives
Progent provides a selection of programs for Help Desk services : UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Services, and Helpdesk Consulting and Staffing Services.
Progent's Help Desk Outsourcing Services are designed mainly for businesses who require the immediate availability of an effective Help Desk but who have relatively small budgets and internal support resources. Progentís Virtual Help Desk is a seamless supplement to your existing Help Desk staff. Progent can act as a main Help Desk Call Center for your organization, serve as an escalation alternative for tough technical issues, or be available in overflow instances when your other resources are swamped. Progent's Help Desk Call Center Consulting Services can assist you in establishing an effective new Help Desk Call Center or improving your current one, selecting or programming Help Desk Call Center application software to address the particular needs of your business, or providing supplemental staff to work remotely in conjunction with your internal Help Desk Call Center group during demanding scenarios like system upgrades. For additional information concerning Progent's Help Desk support and outsourcing, see Progent's Call Center Services.
Progent's Remote Support Tools
Progent has deployed an arsenal of optimized technologies, refined during more than a decade of field experience, focused on allowing the highest standard of efficiency for providing online engineering help and troubleshooting for small and medium-size company information systems. Progent offers secure Virtual Private Network support for VPN gateways from multiple popular companies including Microsoft, Cisco, Sonicwall and Checkpoint. Protected VPN remote connectivity permits the engineers of Progent's Technical Response Center to link to your system remotely without compromising network security.
Progent's advanced customer support database application stores comprehensive documentation of all support provided to Progent's customers. Every authorized Progent staff engineer has access to the history of services delivered to each customer by any staff engineer. This history of problems and resolutions is organized as a readily accessible proprietary database that allows Progent's online technical professionals to share their experiences with the whole team to ensure that the effectiveness of Progent's technical support improves over time. Progent's certifications with major industry leaders including Cisco and Microsoft permit access to additional vast technical support databases as well as to vendors' internal engineering staff that allow Progent's online service specialists to come up with the best resolutions promptly.
Get in Touch with a UNIX/Linux or Cisco Technical Support Specialist Immediately
To learn how to get in touch with a UNIX, Linux, Solaris, macOS or OS X engineer or a Certified CCIE for urgent online engineering help in Idaho, call 1-800-993-9400 or visit Expert Online Computer Support.