For small business network systems located in the state of Idaho, Progent's Microsoft qualified engineers can provide online assistance and remote troubleshooting to repair your computer system troubles fast and affordably. Progent has acquired enterprise-grade expertise, software utilities, and support knowledge bases to identify and resolve computer network problems without the expense and time delays normally associated with onsite service calls.

If your Idaho business is situated outside of the larger metro areas such as Boise City, Pocatello, Idaho Falls, or Lewiston, your local computer support choices may be limited in technical expertise, or not available during urgent situations. This results in a network that is unusable or causing productivity loss due to technical issues going unresolved for too long. Progent’s team of field proven network professionals average more than 10 years of real-world computer industry experience, in the trenches of computer network support, performing a wide range of technical projects for a broad range of customers. This means you get not just the technical know how needed for the job, but an expert with demonstrated methods for applying that expertise to deliver affordable network solutions.

Cisco Firepower NGFW Firewalls Consulting Services
Cisco's Firepower Next Generation Firewalls provide a major performance improvement compared to Cisco's popular ASA 5500-X firewalls and include centralized control of advanced security features like application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco-certified CCIE-certified firewall experts can help your organization to design and carry out a smooth upgrade to Cisco Firepower Series firewalls from from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower firewalls with Cisco's security services to build and centrally control network environments that span local offices, data centers, private clouds and public clouds. For details about Cisco's Firepower line of Next Generation Firewalls (NGFWs), see Cisco Firepower firewalls integration experts.

Progent's Test Lab at the Herakles/Quality Technology Services Colocation Center
Progent's Test and Training Lab located at the QTS (formerly Herakles) Data Center in Sacramento is available for testing mission-critical applications, creating efficient migration procedures, assessing and optimizing performance, designing or validating business continuity solutions, mitigating compatibility problems, and establishing training systems for new products and technologies. For Progent customers without sufficient in-house resources to assemble effective pilot environments, the lab cuts capital outlay and technical risk and helps keep vital network initiatives on schedule.

ProSight LAN Watch Server and Desktop Monitoring Service
ProSight LAN Watch is Progent’s server and desktop monitoring service that uses state-of-the-art remote monitoring and management technology to help keep your IT system operating at peak levels by checking the state of vital computers that drive your business network. When ProSight LAN Watch detects a problem, an alarm is sent automatically to your specified IT staff and your assigned Progent engineering consultant so any looming problems can be resolved before they have a chance to impact productivity. Learn about the complete ProSight family of value-priced network monitoring and management services for small organizations.

ERP Consulting and Development Expertise for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that embodies over 25 years of background assisting manufacturing and service companies to simplify complicated supply chains and streamline critical processes to get products to market quickly and meet customer schedules consistently. Progent offers the skills of an ERP consultant with more than two decades of experience working with the SyteLine/CloudSuite Industrial platform. Progent offers remote or onsite consulting that spans from occasional guidance to comprehensive solution design and project management. Sample services available from Progent for CloudSuite Industrial/SyteLine include installation, upgrades, process improvement, customization, CPQ, web site integration, debugging, ETL, Office 365 integration, training, and DBA services. To learn more, refer to SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

Online Training Classes for Desktop Applications
Progent offers live online training for a range of productivity software. Progent's Online training covers areas such as Office 365 Excel and Power BI business reporting, Office 365 Word VBA development, PowerPoint co-editing, Office Outlook calendar sharing, Microsoft Office Access programming, Microsoft Dynamics GP (Great Plains) migration, and Windows 10 configuration. Webinar-based instruction provides the benefits of traditional classroom seminars, such as immediate communication between students and trainers, but eliminates the expenses of travel and the challenge of attempting to synchronize the schedules of many workers.

Apple iPhone Integration
Progent's iPhone and iPad integration consultants can provide cost-effective online consulting to help your business to design, deploy, and troubleshoot any aspect of your iPhone and iPad and Windows integration solution and is available for quick jobs to help you get past occasional technical roadblocks or major engagements to help you complete large-scale initiatives on time and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid environments and can help you build or maintain a highly available, protected and scalable network infrastructure that is best suited to your computing model. Progent can also provide remote and on-premises training for individuals or groups to show you how to manage and use your iPhones and iPads in a secure, team-oriented ecosystem that maximizes the strategic value of your IT network.

Wi-Fi Site Survey
Progent’s Wireless Site Survey helps you to design and implement a WiFi LAN adapted to your facilities, offering you a wireless solution that delivers the reception, speed, capacity, Quality of Service, security, and roaming capability your company needs. Progent's Wireless Site Survey services are available either as an affordable online service or as a more comprehensive on-premises service. Progent’s onsite wireless survey includes onsite inspection, RF and security assessment of your existing WLAN, evaluation of your building’s layout, testing for radio frequency interference, signal propagation modeling, selection of optimum placement for customer-specified Wireless Access Points including Cisco Aironet APs, Cisco Meraki access points and Apple AirPort equipment, and a comprehensive report defining the new WLAN.

Progent's Consulting, Programming and Training Support for Microsoft Office Excel and Office 365 Excel
Progent's certified Excel and Office 365 Excel application consultants offer a wide variety of online support services to help your organization to plan, develop, pilot test, deploy, manage, and debug applications powered by any version of Excel, including Excel Online and Office 365 Excel. Progent can assist you to migrate your legacy Excel applications to the latest releases of Excel, integrate Excel with Apple iOS and Android smart phones and tablets, and resolve compatibility problems between different versions of Office Excel. Progent can provide as-needed help to clients looking for a quick solution to a specific issue associated with Excel and Progent also offers full project management services for migrating or creating line-of-business application software based on Office Excel. Progent's affordable webinar training classes for Excel can be customized to address the needs of individuals or groups.

ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
Progent's ProSight Enhanced Security Protection (ESP) services deliver affordable multi-layer protection for physical servers and virtual machines, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and modern behavior analysis for continuously monitoring and reacting to cyber threats from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, endpoint control, and web filtering through cutting-edge tools incorporated within one agent accessible from a unified control. Progent's data protection and virtualization experts can help you to design and implement a ProSight ESP environment that addresses your organization's specific requirements and that allows you prove compliance with legal and industry information security regulations. Progent will help you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that require urgent action. Progent can also help you to set up and test a backup and restore system like ProSight Data Protection Services (DPS) so you can recover quickly from a destructive security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange filtering.

Exchange 2010 Migration Consulting
Progent's Microsoft-certified Exchange 2010 engineers can help your organization to manage and debug your current Exchange 2010 deployment or give you access to the assistance of certified Exchange 2016 professionals and Office 365 Exchange Online consultants to help you assess the value of upgrading to a current edition of Exchange Server that offers fast return on investment by improving your productivity, cutting the cost of hardware and service, simplifying management, and integrating your key communications platforms.

Cisco Unity Connection and Unity Express (CUE) Integration and Troubleshooting
Cisco Unity Connection, a tightly integrated extension of Cisco Unified Communications Manager (CUCM), is a unified voice messaging solution that accelerates teamwork by providing flexible set of alternatives for accessing calls and messages within a framework that is easy to deploy and maintain. Cisco Unity Connection allows you to read and manage voice messages from your email inbox, web browser, Cisco Jabber messaging integration platform, a Cisco Unified IP endpoint, an iPhone or other smartphone, or an iPad or tablet. Cisco Unity Express (CUE), offered in certain Cisco ISR routers, offers cost-effective voicemail, unified messaging, interactive voice response, and greeting services for small to mid-size businesses (SMBs) and corporate branch locations with as many as 500 users. Progent's Cisco-certified CCIE consultants can provide Unity Connection and Unity Express (CUE) configuration and technical support services to ensure that your CUE deployment continues to deliver maximum business value.

Consulting and Troubleshooting Services for SCOM 2012
Progent's Microsoft-certified SCOM 2012 consultants have more than 10 years of background designing, deploying, enhancing and troubleshooting Microsoft SCOM solutions and offer organizations of all sizes advanced remote or onsite consulting support for Microsoft SCOM 2012. Progent can assist your company to design a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience required to monitor your datacenter effectively, whether your infrastructure are onsite, in the cloud, or a mixed solution. Progent can also assist you to import and tune System Center 2012 Operations Manager management packs based on industry best practices for monitoring network infrastructure as well as Microsoft and third-party apps and services. In addition, Progent can provide fast remote or on-premises technical support to help you to fix critical problems uncovered by System Center 2012 Operations Manager. Progent also offers System Center 2016 Operations Manager (SCOM 2016) consulting services to help your organization to upgrade cost-effectively from SCOM 2012 to Operations Manager 2016.

Planning and Configuration Support for Cisco's Aironet 802.11ac Wi-Fi Access Points
Progent's Cisco-certified Wi-Fi experts offer Cisco Aironet wireless AP planning and deployment consulting and Cisco Wi-Fi controller consulting so you can benefit from the IEEE 802.11ac Wi-Fi standard to triple the performance for your Wi-Fi network while increasing the area covered.

Expert Wireless Consulting and Support
Progent's wireless technology consultants have wide-ranging backgrounds in the integration and maintenance of wireless information technology and can assist your IT team to plan, configure, manage and troubleshoot wireless ecosystems that are compliant, robust, scalable, easy to manage and use, ready to support your vital workloads, and seamlessly integrated into hybrid cloud environments. Online and onsite expertise available from Progent cover a variety of wireless solutions such as smartphone management, Wi-Fi network infrastructure planning and installation, wireless site surveys, Cisco wireless IP phone configuration and troubleshooting, and building-to-building wireless integration.

CISSP-certified Cybersecurity Consultants
Progent's CISSP-certified cybersecurity experts can assist organizations of all sizes with any facet of IT security. Progent can implement efficient security systems that guard a small office against modern malware attacks or Progent can plan, deploy, and monitor a comprehensive security environment for hybrid networks that accommodate local, online, and mobile users sharing IT resources spread across multiple physical datacenters and public and private clouds.

Contact a Progent Computer Consultant
To find out how you can contact a Progent computer consultant for online or on-premises assistance in , phone 1-800-993-9400 or visit Remote Network Support.