For small company computer networks located throughout the state of Idaho, Progent's Microsoft certified technical experts can deliver remote phone assistance and remote troubleshooting to repair your computer system troubles quickly and affordably. Progent has developed enterprise-class expertise, sophisticated utilities, and support databases to identify and repair computer network problems without the high cost and time delays normally associated with on-site technical service calls.

If your Idaho organization is situated outside of the larger urban areas such as Boise City, Pocatello, Idaho Falls, or Lewiston, your local computer network support options may be limited in technical expertise, or unavailable during urgent situations. This can result in a network that is unusable or causing productivity loss due to technical problems continuing for too long. Progent’s team of field proven network consultants average more than 12 years of real-world industry experience, in the trenches of network support, performing a extensive variety of technical projects for a diverse range of clients. This means you get not only the technical expertise needed for the task, but an expert with field proven methods for applying those skills to assist with affordable network solutions.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention experts and data leakage protection consultants can assist businesses to configure Progent's ProSight Email Guard Security Gateway to use specified content security policies for monitoring the content of outbound email messages and attachments and blocking the transmission of sensitive or inappropriate data or spam. ProSight Email Guard's email content filtering solutions can also help your business avoid reputation loss and stay compliant with industry privacy standards and regulatory mandates like HIPPA, Sarbanes-Oxley and PCI DSS. Learn more about the complete ProSight series of low-cost network management outsourcing services for small and medium-size organizations.

CISA-certified Cybersecurity Audit Consultants
The CISA credential is a globally recognized qualification that indicates mastery in information system security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA accreditation requires that consultants pass a comprehensive test given by the ISACA international professional association. Progent offers the expertise of a CISA-Certified Cybersecurity audit professional trained to assist companies in the areas of IS audit services, IT administration, systems and architecture ROI, information technology service delivery, safeguarding of information resources, and disaster recovery planning.

Progent is a Certified Microsoft Partner
Because Progent is a Microsoft Partner, each Progent network consultant has access to the technology and training resources required to provide the best computer help possible. Progent's outsourcing, Contact Center, Office 365 deployment expertise, and software development services permit small and midsize business clients to benefit from the broad range of knowledge found in the IT departments of large enterprises without the high cost and distraction of maintaining a self-sufficient in-house network support team.

Desktop Support Services
Progent can deliver a wide array of affordable services to help your business to deploy, configure, troubleshoot, and administer workstations and laptops based on Windows, macOS and OS X, or popular editions of Linux. Progent's desktop PC consulting services include Windows 10 planning support, Microsoft Windows 8.1 consulting, Windows 7 support, MS Office and Office 365 integration and training, and 64-bit computing upgrades.

NetApp SAN Storage Solutions
Progent offers enterprise customers online or onsite NetApp SAN consulting services for NetApp's entire portfolio of SAN storage products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror, SnapVault and OSSV continuous backup, Virtual Storage Console (VSC) for VMware, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Areas of NetApp SAN technology supported by Progent include SAN architecture, cloud deployment, virtualization, migrations, transparent updates, system management, security and compliance, high availability, and troubleshooting. Progent can provide Tier 3 support to assist you to resolve issues with NetApp SAN environments efficiently following best practices.

Convenient Payment Methods
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's easy payment options for Microsoft Virtual Desktop Support Services
Microsoft's virtual desktop technologies reduce the work needed for IT administrators to set up applications so that they are standardized throughout an entire user base, provide the power to manage access to critical data, and enable fast installation of additional or updated workstations. With Microsoft Windows Server 2016, the Terminal Services tool has been revamped and named Remote Desktop Services. Microsoft's innovative Virtual Desktop Infrastructure (VDI) behind Remote Desktop Services simplifies desktop connectivity, improves performance, tightens data security, unifies management, and provides an almost seamless user experience. Progent's Windows Server 2016 engineers can assist you to assess the business advantages of Microsoft's desktop virtualization technologies, set up test and on-line deployments, improve your network architecture to support virtualized clients effectively, evaluate and resolve security issues, and train your network managers to follow best practices to achieve maximum payback from client virtualization.

Data Backup and Recovery Consultants
Progent's backup consultants offer support for a broad array of utilities and technologies that deliver solutions for protecting Windows, Apple Mac, and Linux/UNIX physical and virtual servers and desktops as well as laptops and handhelds. Progent can help you with leading data protection platforms by providing services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake Availability integration. Progent can also provide support for Acronis Backup and Recovery, Mozy, Retrospect, Time Machine, Symantec Backup Exec, BackupAssist Software, CrashPlan, and Solaris FLARs. For large organizations, Progent offers VMware Site Recovery Manager (SRM) expertise. In addition, Progent's ProSight Data Protection Services are offered to small and mid-sized organizations as a low cost outsourced service for secure backup/disaster recovery.

Spam/Virus Filtering and Email Encryption
ProSight Email Guard is Progent's spam filtering service that uses the technology of leading information security companies to deliver web-based control and comprehensive protection for your email traffic. The powerful architecture of Progent's Email Guard combines a Cloud Protection Layer with an on-premises security gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. ProSight Email Guard's cloud filter acts as a preliminary barricade and keeps most unwanted email from making it to your network firewall. This reduces your vulnerability to external attacks and conserves system bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance provides a deeper layer of analysis for incoming email. For outgoing email, the local gateway provides AV and anti-spam protection, DLP, and email encryption. The onsite security gateway can also assist Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your corporate firewall. Learn more about the entire ProSight family of value-priced network management outsourcing services for small and mid-size organizations.

Progent's Client Testimonials
Progent has delivered online or on-premises technical consulting help to businesses in each state in the country. Many of these clients have expressed their appreciation to Progent in the form of testimonials to the high quality of Progent's service staff. Check out Progent's client testimonials to see what they say concerning the quality of Progent's consulting services

Certified Expertise for Information Assurance and SIEM Solutions
GIAC (Global Information Assurance Certification) was established in 1999 to certify the knowledge of network security experts. GIAC certifications are acknowledged by companies and institutions around the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance consultants can provide expertise with all of the network security services covered within the GIAC accreditation such as auditing infrastructure security mechanisms, incident management and response, traffic analysis, web application security and security information and event management (SIEM) solutions for compliance with regulatory mandates for promptly reporting incidents.

Microsoft Windows 2016 Hyper-V Hybrid Cloud/On-premises Solutions
Hyper-V 2016 incorporates key features first designed for and refined on Microsoft Azure, one of the world's largest public clouds. This significantly enhances the ability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by improving security, availability, scale, manageability, dependability and recoverability. Progent’s Microsoft-certified Windows Server 2016 Hyper-V consulting team can assist you to evaluate the benefits of Hyper-V 2016 for your organization, set up pilot environments to verify the ability of Hyper-V 2016 to run your vital workloads, design an efficient network topology for a cloud-centric or hybrid installation, create and carry out a smooth upgrade plan, train your IT management and technical support personnel, and deliver ongoing consulting and debugging support to make sure that your Hyper-V 2016 solution delivers the highest possible business benefit.

Contact a Progent Computer Consultant
To see how you can get in touch with a Progent computer consultant for online or onsite expertise in , phone 1-800-993-9400 or go to Online Computer Help.