For small business network systems located in the state ofIdaho, Progent's Microsoft and Cisco authorized engineers can deliver phone support and troubleshooting to fix your network problems fast and affordably. Progent has acquired enterprise-level expertise, software utilities, and support databases to diagnose and repair network problems without the expense and delays associated with onsite service calls.

If yourIdahocompany is located outside of the larger metro areas such asBoise City, Pocatello, Idaho Falls, or Lewiston, your nearby computer network support options may be limited in expertise, or unavailable during an emergency. This can result in a computer network that is unstable or causing productivity loss due to technical problems continuing for too long. Progentís team of field proven network consultants average more than 10 years of real-world IT industry experience, in the trenches of network systems support, performing a wide range of technical tasks for a varied range of customers. This means you get not just the technical competency needed for the task, but a professional with field proven methods for applying that expertise to deliver affordable network solutions.

Cloud Integration Consulting Services for At-Home Workers
Progent can assist small and mid-size businesses to set up their at-home workers with secure and seamless access to cloud resources. To learn about how Progent's consultants can assist businesses to configure robust Cloud access for their remote workforce, see cloud consulting services for a remote workforce.

Oracle Database Administration Services and Software Programming
Progent offers online access to an Oracle consultant for Oracle DBA support or an Oracle software programmer. Progent can help you to create effective mechanisms for key Oracle DBA tasks including performance tuning, backup/recovery strategies, and database security, or train your in-house personnel how to use industry leading practices for streamlining various management tasks. Progent can also provide the services of a PL/SQL programmer to help you to design, tune, enhance, or migrate Oracle programs that can range from business reports to database-powered web commerce sites. Progent offers skill using SQL Developer, SQL *Plus, and JDeveloper tools and can also assist you to optimize existing SQL code using Oracle's SQL Tuning Advisor and SQL Access Advisor.

Integration Help for Office 365 Apps and Cloud Services
Office 365 is Microsoft's extensive family of client productivity apps and cloud services offered on a monthly or annual subscription basis. Office 365 applications and cloud services are available in an array of subscription plans intended for customers from individuals and home offices to global enterprises. Progent can provide quick and affordable remote access to consultants with in-depth knowledge of Microsoft, Mac, iOS, and Google Android technology. Progent can help your business to understand the many subscription plans offered with Office 365 and configure your network with Office 365 so you derive maximum business value. Progent's Office 365 integration consultants support cross-platform environments that include Windows, macOS, and Linux operating systems. Progent can also assist your business to create and manage hybrid networks that seamlessly integrate on-premises and cloud-based resources.

SharePoint 2019 Server Planning and Deployment Consulting
SharePoint Server 2019 offers the modern experience of SharePoint Online, providing a crossover platform that bridges the classic experience of SharePoint 2016 and the modern SharePoint environment. Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts can provide affordable online and on-premises consulting expertise, application development, and technical support services for organizations of any size who intend to migrate to SharePoint Server 2019 or SharePoint Online from older releases of SharePoint. Progent can help customers design and execute a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates onsite and cloud components into a seamless intranet system. To learn more, visit SharePoint 2019 Server and SharePoint Online services.

Hybrid Cloud Solutions Design and Deployment
Progent's hybrid cloud solutions consultants offer expert remote support services to help businesses of any size to integrate their networks with popular public cloud platforms such as Azure and Amazon Web Services. Progent can help you to design and administer cost-effective hybrid ecosystems that can include Windows and Linux systems and applications in hybrid topologies that combine local IT assets as well as public cloud services. To help you to integrate cloud services with networks, Progent offers a range of public cloud integration services that include Office 365 integration with on-premises Exchange deployments and Azure hybrid cloud planning and deployment services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting.

Fortinet FortiGate NGFW Firewall Experts
Fortinet next-generation firewalls (NGFWs) are industry leaders in delivering top performance for SSL/TLS inspection. Progent's Fortinet firewall consultants can help you to configure your Fortinet FortiGate firewalls to protect all your IT resources at the network edge, within the data center, at branches, and at the cloud edge. To learn more, visit Fortinet NGFW firewall consultants.

Consulting Services for System Center 2016 Virtual Machine Manager
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of network management tools and is designed to offer a centralized solution for deploying and managing virtualized fabric and services across hybrid networks that can incorporate private clouds and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consultants can assist businesses of any size with all facets of designing, deploying, and maintaining a SCVMM 2016 solution. Progent can assess your virtualization architecture, help you upgrade smoothly from legacy versions of Virtual Machine Manager, develop workflows for building and deploying VMs and VM hosts, implement high-availability compute and storage clusters, connect your datacenter infrastructure with public clouds, set up virtual switches, develop and debug PowerShell scripts, and help you evaluate the potential advantages of the latest technologies like Storage Replica and Shielded VMs. Progent's certified virtualization experts can provide advanced Hyper-V consulting and VMware ESXi expertise.

Progent's Consulting Services for Microsoft SQL Server 2016
Microsoft SQL Server 2016 introduces major enhancements in speed, scale, data security, high-availability, BOYD support, plus integrated analytics and reporting. New features include PolyBase for handling structured and unstructured files in one appliance for data warehousing, R language support, Row-level Security, Mobile Reports, and centralized management of local and cloud-based resources. Progent's Microsoft-certified SQL Server 2016 consultants can provide remote and on-premises support to assist organizations of all sizes to design, implement, administer or debug any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft technologies including Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics GP, Skype for Business, and System Center Operations Manager (SCOM).

Remote Workforce Services
Progent has 20 years of background assisting small and medium-size companies to plan, deploy, optimize, manage, and troubleshoot information networks that incorporate telecommuters. For information about Progent's expertise for remote workers, refer to teleworkers consulting services.

Consulting and Troubleshooting Expertise for System Center 2016 Operations Manager
System Center 2016 Operations Manager (SCOM 2016) helps to promote consistent performance and dependable uptime for key applications by offering centralized, mixed-platform tracking of IT infrastructure installed across on-premises systems and private and public clouds. Progent's SCOM consulting team offers world-class remote and onsite expertise to help organizations of any size to design, integrate, tune, enhance and repair Operations Manager 2016 solutions. Progent's Operations Manager 2016 consultants can help your company to migrate to SCOM 2016 from earlier releases of Operations Manager or from other IT infrastructure monitoring platforms, or combine a variety of monitoring systems into a cohesive infrastructure management solution. Progent can also show you how to expand your Operations Manager 2016 environment to include resources based in public clouds by delivering Microsoft Azure consulting and Amazon AWS hybrid cloud solutions.

Linux Consulting and Linux/Windows Integration
If your small business network combines Linux technology with Microsoft Windows, Progent can help you to integrate your servers into a cohesive network that permits all your operating systems to coexist peacefully for easy management, transparent data exchange, high availability, enhanced performance, and integrated security. If you are writing or testing Linux applications on a network that includes Microsoft Windows-based servers, workstations, and applications, Progent offers full-service support outsourcing that frees you to concentrate on your area of high-value expertise.

VMware NSX Virtual Networking
VMware's NSX virtual network platform allows you to build entire networks in software. NSX allows virtual networks to be deployed instantly and administered with a high level of automation independent of the hardware used by the basic network infrastructure. VMware Site Recovery Manager (SRM) allows programmatic disaster recovery, application mobility, and transparent site migration, failback and site re-protect. SRM also permits non-disruptive testing for site recovery, upgrades and fixes and can produce audit reports to confirm complete service restoration, validate Service Level Agreements and prove compliance. When integrated with VMware's NSX network virtualization technology, VMware SRM can rapidly recover the entire virtualized network topology at the recovery datacenter. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to help you to design, deploy, test and maintain a disaster recovery system based on VMware SRM and VMware NSX.

Check Point Firewall Integration Expertise
Progent's Check Point firewall consultants can show you how to design, deploy, and manage firewall solutions built around Check Point Software NGFW firewall appliances and Check Point's cloud-based SandBlast security services. To learn more about Progent's consulting and support services for Check Point security gateways, visit Check Point firewall integration consulting.

Contact a Progent Network Support Expert
To find out how you can contact a Progent computer support expert for remote or on-premises expertise, call 1-800-993-9400 or visit Online Computer Support.

An index of content::

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  • Les Kent has a 35-year track record of effective network integration, executive administration, marketing, and operations. He has demonstrated a talent for creating elegant IT solutions while working as a network designer, software developer, project manager, implementation expert, and problem solver for small companies, start-ups, and global enterprises.

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  • Solaris with Windows Consultant
    Consulting Services Windows and Solaris

    Progent can assist your business to plan and implement an efficient transition from a UNIX-based IT environment to a network based on Windows and suited for running Microsoft's familiar office productivity suites, commercial applications, and software development tools. Progent's UNIX, Windows and Cisco engineers and application specialists can help you guard your information and minimize productivity discontinuity by designing an effective migration plan that protects your existing investments in UNIX software and technology. UNIX-to-Windows transition consulting expertise offered by Progent include analysis of existing environment, transition strategy and testing, Microsoft Exchange migration expertise, data and application transition, and server and mass storage transition and consolidation.

  • Dynamics GP/Great Plains Features IT Consulting Microsoft Certified Great Plains Migration Technology Consulting Services

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    Microsoft Office XP Maintenance

    Progentís IT outsourcing packages provide budget-friendly network support for small organizations. Whether it includes planning system architecture, setting up an in-house Help Desk or using an outside one, deploying an updated email system, monitoring your network, or building a web-based eCommerce solution, outsourcing your network engineering services can contain costs and eliminate uncertainties, allowing IT service expenses to grow in a more linear and manageable manner than is possible by building up a bulky, knowledgeable internal network support staff. Progentís Outsourcing White Paper and datasheets show how Progent can help you create a protected and highly available system foundation for your critical business software powered by Windows including Microsoft Office XP, Office 2003, and Microsoft Office 2000.

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  • Configuration Aironet Wave 2 AP
    Cisco Certified Experts Specialists Aironet 802.11ac AP Upgrade

    Progent's Cisco CCIE Wi-Fi network infrastructure experts can provide online or onsite integration and troubleshooting support to help you to design, implement, update, tune, administer and debug Aironet Wi-Fi access point deployments of any size or architecture. Progent's Cisco wireless controller experts can also assist you to combine your wireless ecosystem with your wired network and cloud-hosted resources to create a seamless enterprise-wide connectivity solution that is easy to administer and scale. Progent also offers affordable wireless site surveys to assist you to determine the most efficient selection, placement and setup of Aironet wireless access points to accommodate your unique office design, building structure, and expected network traffic.

  • 24-Hour Boise City, ID, Pocatello, ID, Idaho Falls, ID, Lewiston, ID Information Systems Firms
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    Consult Exchange 2013 Upgrade

    Microsoft Exchange Server 2013 includes significant improvements to the functionality of Microsoft Exchange Server 2010 and delivers powerful innovations plus a revamped architecture. These improvements favorably impact vital areas like ease of administration, availability, security, operational costs, teamwork, extensibility, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can help you evaluate the possible business benefits of migrating to Exchange Server 2013, create a cost-effective validation and deployment strategy, and educate your IT team to maintain your Microsoft Exchange Server 2013 solution. Progent also offers ongoing remote consulting and management for Exchange 2013.

  • Great Plains Accounting Professionals Dynamics GP Integration Manager Consultancy

  • 24-7 Office SharePoint Server 2016 Online Troubleshooting
    Office SharePoint Server 2016 IT Services

    Progent's Microsoft-certified consultants can help you evaluate the business case for deploying SharePoint Server 2007, consult with you on the most appropriate version of Microsoft SharePoint for your circumstances, offer setup and deployment services, help you to install Microsoft SQL Server as a back-end database manager, improve your network integrity, integrate your standard and customized application software to work with Microsoft SharePoint 2007, develop a company-wide security strategy that incorporates portal technology, and provide maintenance and Help Desk services.

  • IT Consultants Windows 7 Wireless Windows 7 Training Support Services

  • Operations Manager Case Study
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    Before Progentís MOM-based solution, system problems were handled reactively, after workers complained about them. With the help of proactive, automated warnings and trend reports created by Microsoft Operations Manager, Progent is now able to ward off system problems before they becomes critical enough to impact network availability. Thanks to Microsoft Operations Manager, Progent can resolve potential problems before clients know that the problems exist. Progent offers help for Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to offer small business IT systems enterprise-class availability, security and productivity.

  • Immediate Colocation Facility Computer Consultants Support and Setup Colocation Center
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    Progent's certified consultants can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, develop pilot systems and rollout plans, tune your network for local, multi-location, cloud-based, and partial-cloud datacenters, educate your IT support staff, create an enterprise-wide security plan, automate IT management, assist with application development, and build and validate a disaster recovery/business continuity plan.

  • Microsoft Exchange 2016 Migration Support and Setup Remote Troubleshooting Microsoft Exchange 2016 Migration Planning
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  • Microsoft Proxy Server Technology Consulting Outsourcing ISA 2004 Enterprise Edition Server

  • Temporary Staff Augmentation Specialist
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    Progent's temporary IT staffing services enable you to meet sudden increases in demand for IT support personnel without dealing with the expense and delays that come with vetting and hiring reliable technical help and without adding to your full-time workforce.

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  • ransomware removal and file recovery Consultants
    Technology Professional NotPetya ransomware recovery

    Progent's experienced ransomware recovery consultants can assist your business to restore an IT network victimized by a ransomware virus like Ryuk, WannaCry, Hermes, or Locky.

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  • Microsoft and Cisco Authorized Expert Boise Network Consultants Immediate Software Security Consultant Boise, Nampa
  • Modern Network Security Computer Engineer ProSight Phishing Defense Consultants
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    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes cutting edge behavior-based machine learning technology to defend endpoints as well as servers and VMs against new malware attacks such as ransomware and email phishing, which routinely escape traditional signature-matching anti-virus tools. ProSight ASM protects on-premises and cloud-based resources and provides a single platform to automate the entire malware attack progression including filtering, infiltration detection, containment, remediation, and forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new attacks.

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    Progent uses an enterprise-class service reporting system that stores and formats complete documentation for all billed services. Unlike many independent consultants or small support organizations who offer minimal documentation or details of services performed, each service provided by Progent is accompanied by full documentation. Every Progent staff member has access to the support documentation transmitted by every staff member to each customer. The practice of documenting and organizing service records results in more efficient service and eliminates a variety of common misfortunes such as when a support client is virtually held captive to a consultant who wonít release vital service information.

  • SQL Server 2017 and VMWare Consultant Services Microsoft Expert SQL Server 2017 and Amazon Marketplace Web Service Specialist
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    Progent is committed to knowledge transfer from Progent's support experts to customers. By teaching clients to deal with problems that are within their scope, Progent can concentrate on offering high-value services where Progent faces little competition. Small businesses who work with trusted independent consultants or who maintain in-house IT staffs benefit when Progent transfers information about critical technology and tested processes to make their IT environments more reliable, protected, and efficient.

  • Idaho Install
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    Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

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    Progent's Symantec experts can assist you to maintain discontinued Symantec firewall and VPN products including the Symantec Raptor and VelociRaptor line or show you how to upgrade to current firewall/VPN solutions. Progent can also help you create and implement a comprehensive security plan that can incorporate firewall and VPN appliances and software, managed security and network defense services, server and application monitoring products, and documented policies and processes. Progent has the expertise to be your one-stop resource for continuing technical support, administration, training, and security expertise.

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    Progent's consultants offer Apple macOS and Mac OS X users a variety of services including desktop support, Apple macOS and OS X consulting, Mac integration with Windows networks, Microsoft Entourage and Exchange Server expertise, network protection services, and one-on-one education. Progent can help businesses to upgrade to macOS from OS X or earlier editions of OS X and Progent can offer help with macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist your business with Apple iPhone integration and iPad management, or moving to Apple's iCloud services. For business environments built exclusively on Apple macOS or OS X or for networks with a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the complexity of designing, configuring and supporting a network infrastructure that is reliable, safe, efficient and aligned with your company's objectives.

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  • Support Comprehensive Event Management
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    Progent's Microsoft-certified consultants have over a decade of experience designing, implementing, enhancing and repairing Microsoft SCOM solutions and can provide companies of any size expert remote or onsite consulting services for System Center 2012 Operations Manager. Progent can help your company to plan a topology for SCOM 2012 servers that delivers the performance and resilience required to monitor your IT resources effectively, whether your infrastructure are onsite, in the cloud, or a mixed environment. Progent's SCOM consultants can also assist you to install and set up System Center 2012 Operations Manager management packs according to leading practices for tracking network infrastructure and both Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive remote or on-premises troubleshooting to assist you to fix serious issues detected by Microsoft SCOM 2012.

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