For small company networks located anywhere in the state of Idaho, Progent's Microsoft and Cisco certified technicians can provide phone support and troubleshooting to fix your network issues fast and affordably. Progent has acquired top-notch expertise, advanced software tools, and support databases to identify and fix IT problems without the cost and delays associated with onsite technical service visits. In case your Idaho business is situated outside of the larger metropolitan areas such as Boise City, Pocatello, Idaho Falls, or Lewiston, your nearby network support options may be limited in technical capability, or not available during urgent situations. This can result in a network that is unpredictable or causing wasted time due to technical issues going unresolved for too long. Progent's group of network engineers average more than 10 years of real-world IT industry experience, in the trenches of computer network support, performing a extensive variety of technical tasks for a varied range of customers. This means you get not just the technical skills needed for the task, but a consultant with field proven methods for applying that expertise to deliver affordable network solutions.

Microsoft Windows Server 2022 Planning and Integration Support
Windows Server 2022 expands on the architecture of Windows Server 2019 and associated products to offer enhancements in key areas such as multi-layer security, integrated support in Azure for major Windows Server applications, centralized administration for hybrid on-prem and multiple-cloud environments, plus greater availability for Azure-hosted virtual machines. Progent's Microsoft-certified Windows Server 2022 experts can help your organization to plan and implement a smooth migration to Windows Server 2022 based on your existing network model or an updated on-premises, cloud-centric, or hybrid architecture. Progent's experts can help you to evaluate the business value of migrating to Windows Server 2022 and can help you implement Windows Server 2022's innovative features such as Hotpatching, DNS-over-HTTPS security, and Storage bus cache for standalone servers. For details, refer to Windows Server 2022 solution design and migration expertise.

SharePoint 2019 Server Solutions Services
SharePoint Server 2019 offers the modern experience drawn from SharePoint Online, serving as a crossover release between the classic experience of SharePoint 2016 and the new SharePoint environment. Progent's certified SharePoint Server 2019 and SharePoint Online experts can provide economical online and onsite consulting, software development, and troubleshooting services for organizations of all sizes who want to upgrade to SharePoint Server 2019 or SharePoint Online from prior releases of SharePoint. Progent can assist customers plan and execute an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates onsite and cloud-based resources into a seamless information management system. To learn more, visit SharePoint 2019 Server planning and deployment expertise.

Online Consulting for Microsoft Windows Server 2008
The sophistication and integration demands of Windows Server 2008 R2 requires an IT expert with hands-on experience and broad knowledge in designing and building efficient end-to-end business information solutions. The professional experience of Progent's seasoned Windows 2008 engineers, with an average of over a decade of background integrating Microsoft-powered technology, assures your success in maintaining and managing your Windows Server 2008 R2 environment. Progent's certified Windows Server 2019 experts and Windows Server 2022 consulting experts can help you to assess the advantages of migrating to a current version of Windows Server. If you are considering creating a hybrid architecture that integrates on-prem resources with cloud-based services like those available on Microsoft Azure, Progent can help your organization to design and deploy an efficient hybrid solution for Windows Server.

Cisco Small Business 100, 300 and 500 Wireless Access Points Planning and Support
Cisco's Small Business series of APs are Linux-powered units engineered as value-priced Wi-Fi APs for small offices. Progent's Cisco CCIE Wi-Fi network consultants can provide online or onsite integration and debugging support to assist you to design, implement, upgrade, optimize, manage and debug Cisco Small Business wireless access point environments of any scale or topology. For details about Progent's consulting services for current and older Cisco Small Business family of wireless APs, refer to Cisco Small Business WiFi access points configuration and troubleshooting.

Work-at-Home Solutions Consulting Services for Teleworkers
Progent can help small and medium-size businesses to plan, configure and debug the network infrastructure for remote workers. Aspects of network infrastructure for which Progent's consultants can deliver guidance include safe and convenient VPN tunnel connections, Virtual Desktop Infrastructure (VDI) software, router setup, wireless LAN planning and implementation, and reliable Internet access. To find out about Progent's network infrastructure expertise for remote workers, see infrastructure expertise for teleworkers.

ProSight Reporting: Real-time and In-depth Reporting for Ticketing and Network Monitoring Platforms
ProSight Reporting is a growing line of in-depth reporting plug-ins designed to work with the industry's leading ticketing and remote network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. For details, see ProSight Reporting for ticketing and network monitoring applications.

Wide and Deep Expertise with Business Information Networks
Progentís group of over 100 networking experts means customers can take advantage of the leverage of more than 1,000 years of cumulative experience and shared information to repair the most difficult system issues. Progentís certified network consultants possess the knowledge and experience to identify fixes fast and implement them affordably.

World-class Cisco Support from Expert CCIE-certified Consultants
Progent can provide convenient, quick, and affordable access to Registered Cisco CCIE support professionals. Cisco Certified Internetwork Experts are highly-qualified networking gurus who are awarded this top-level certification only through intense examination by Cisco. CCIEs are able to handle even the most complicated problems surrounding network planning, setup, troubleshooting, and maintenance. Progentís CCIE experts cooperate closely with Cisco engineers in identifying issues with Cisco's IOS software and developing fixes or acquiring patches to resolve anomalies. Progent offers quick contact with a CCIE by phone so you can get immediate assistance for tough network problems that are affecting worker efficiency but are outside the scope of your local network service providers.

VoIP Integration Consulting Expertise for Teleworkers
Progent can help small and mid-size businesses to deploy IP voice solutions to give their at-home workers the benefit of virtual extensions of the corporate phone system. To learn about ways Progent can help your at-home workers to deploy and debug VoIP platforms, see IP voice solutions for at-home workers.

System Center Data Protection Manager (SCDPM) Support Services
System Center 2016 Data Protection Manager offers small to medium-size organizations near-continuous backup and simplified restore capabilities for Microsoft-based environment. SCDPM 2016 delivers application-aware protection for critical workloads such as Microsoft SQL, Exchange Server and SharePoint, protects Windows and Linux virtual machines, supports virtual machines running on Hyper-V and VMware, and can use Microsoft Azure for convenient cloud backup and recovery. Progent's Microsoft-certified DPM 2016 consulting experts can assist you to design, deploy, manage, and troubleshoot an enterprise-wide backup/recovery solution built around Data Protection Manager 2016. Progent can assist you to upgrade from a previous version of Data Protection Manager or from an outdated solution, and Progent can optimize your SCDPM 2016 ecosystem for on premises, colocated, cloud or hybrid deployment models. Progent offers online or onsite support and can provide as-needed expertise to resolve technical bottlenecks or provide comprehensive project management services to help you finish your Data Protection Manager 2016 deployment on time and within your budget.

Microsoft Active Directory (AD) and Azure Active Directory Design and Integration Consulting
Progentís consultants can assist your organization to design and implement a smooth migration from on-premises Active Directory to cloud-based Azure AD or to a hybrid system that uses Azure AD Domain Services and AD Connect to centralize identity and access services for both onsite and Azure assets. Progent's experts can also help your organization to maintain and troubleshoot legacy implementations of Active Directory such as Windows 2008 AD and AD DS. For details, see Active Directory and Azure AD design and deployment experts.

Microsoft Access Database Application Development
Progent's Office Access consultants can provide cost-effective remote consulting services for all editions of Microsoft Office Access including Access desktop and Access Web App and offers expert assistance for Access application development, database conversion, performance optimization, BI reporting, and maintenance. Progent also offers custom webinar training for Office Access development and database administration.

Progent's Integration Support for Amazon Marketplace Web Service
Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to improve the efficiency of their operations by automating crucial sales activities including listings, orders, payments, fulfillment, and finances. By leveraging Amazon's vast online selling environment and automating their sales processes, vendors can expand their market, reduce their cost of sales, improve response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide application programming, workflow integration, project management support, and mentoring to help you shorten development time and costs and get to market quickly.

Talk to a Progent Network Support Expert
To see how to contact a Progent computer consultant for remote or onsite support, phone 1-800-993-9400 or go to Online Computer Help.



An index of content::

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