For office computer networks located anywhere in the state of Illinois, Progent's Microsoft and Cisco qualified technical team members can deliver phone help and remote troubleshooting to solve your computer system issues quickly and affordably. Progent has developed enterprise-class expertise, software tools, and support databases to identify and repair computer network problems while avoiding the high cost and time delays associated with on-site service dispatches. In case your Illinois business is situated beyond the larger metro areas such as Chicago, Aurora, Rockford, or Naperville, your nearby network systems support options may be limited in technical expertise, or not available during an emergency. This results in a office network that is unusable or causing efficiency loss due to technical issues going unresolved for too long. Progent's team of field proven network professionals average more than 10 years of real-world computer industry experience, in the trenches of computer network support, performing a extensive range of technical tasks for a extensive range of clients. This means you obtain not only the technical know how needed for the task, but a professional with demonstrated methods for applying those skills to deliver cost effective network solutions.

Part-time Chief Information Officer Services
Progent can provide companies with an IT management expert who can serve as a temporary or part-time Chief Information Officer. This veteran technology executive can provide strategic direction to help your company to deploy appropriate IT products to improve business processes so they match better with your business objectives. Your business can create and install a well thought out IT strategy without absorbing the expense of a full-time Chief Information Officer. Important services Progent's temporary CIO can perform include growth strategies, rationalizing technology budgets, developing models for TCO, optimizing business processes, negotiating contracts with vendors, establishing security standards, business impact analysis, streamlining data center management, patch management, network asset documentation management, and disaster recovery/business continuity planning.

Progent's Consulting, Development and Training Services for Office Excel and Microsoft 365 Excel
Progent's Microsoft-certified Microsoft 365 Excel consultants can help you to create advanced Excel-based applications or provide 1-on-1 training in the sophisticated capabilities of Microsoft Excel desktop and Microsoft 365 Excel. Progent's experts can also help you to create and maintain a safe, dependable network and communications infrastructure to support your Microsoft Excel solutions. Progent's SharePoint experts can show your company how use Excel Services to extend the power of Office Excel by incorporating dynamic spreadsheets into business information portals and scorecards. Progent's Microsoft Dynamics 365 consultants can show you how to share data between Excel and other products by delivering expertise like Dynamics GP/Great Plains customization and MS Dynamics 365 Business Central/NAV business management software support.

Online Consulting for Windows Server 2008
The complexity and integration demands of Windows Server 2008 calls for an IT expert with real-world experience and diverse knowledge in designing and deploying efficient and comprehensive business information environments. The experience of Progent's certified Windows 2008 engineers, averaging over a decade of background integrating Microsoft-based technology, assures your success in supporting and managing your Windows Server 2008 R2 environment. Progent's Microsoft-certified Windows Server 2019 support experts and Windows Server 2022 consulting experts can help you to assess the benefits of migrating to a current version of Windows Server. If you are considering creating a hybrid architecture that integrates on-premises systems with cloud-based services like those available on Microsoft Azure, Progent can assist your organization to design and deploy an efficient hybrid solution for Windows Server.

Windows 8.1 Management and Troubleshooting and Migration
Progent's Microsoft-certified Windows 8.1 consultants can deliver a range of consulting services to assist companies of any size to support, administer, and troubleshoot networks that include workstations, notebooks, tablets, or Windows phones powered by Windows 8.1. Progent's consultants also offer Windows 10 migration support and Windows 11 upgrade help.

Immediate Help for Urgent Problems
With Progentís urgent online network troubleshooting services, your company can receive instant help for issues that are causing network disruption. Remote help eliminates the lengthy delay and higher cost required for on-site technical service. For typical network administration tasks, Progentís remote support engineers can finish most jobs within minutes of a request, rather than forcing you to live with a problem for up to a day for on-site support to arrive.

Common Examples of Online Consulting Services Available from Progent for Cisco Routers
Some of the popular remote Cisco router support services available from Progent are setting up hostname, IP addressing, routing tables, NTP, security logon banner and user accounts; configuring iBGP, aggregation, static or BGP to EIGRP redistribution, and static route injection into OSPF; troubleshooting policy based routing to MPLS, routing tables, and BGP peering; installing current IOS image; validating router failover; resolving VPN tunnel and routing problems; making a network diagram and documenting router setup; plus security and business recovery strategy.

Cisco Unified Messaging and Collaboration Consulting
Progent offers online or on-premises help from a certified CCIE specialist to help you to plan, deploy, administer and troubleshoot unified communications environments supported by Cisco Unified Communication technology in an in-house, cloud-centric, or hybrid cloud environment. Progent's Cisco-certified Unified Communications consultants have in-depth experience assisting organizations of any size to build advanced collaboration solutions by providing services such as Cisco Unified Communications Manager (CUCM) and Cisco CallManager system design and deployment, IP voice and video phones configuration, and Cisco wireless IP phone solutions. Progent's consultants can help you with Cisco's extensive portfolio of UC applications like Jabber, WebEx Meeting Center, Cisco Unity Express (CUE), Cisco Unified Contact Center Express, and Unified Mobility.

Virtualization Expertise
Virtualization techniques enable businesses to optimize utilization, simplify network operations, and enhance workload uptime and security. operate multiple virtual servers on a single physical computer. Common usage scenarios for virtualization are resource efficiency, inexpensive platforms for applications that only run on outdated OS software, and economical quarantining of application development or testing environments from on-line ones. Progent's virtual server consultants can provide Microsoft Windows 2022 Hyper-V Virtualization solutions, Windows 2019 Hyper-V Virtual Server expertise, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtualization support services, VMware vSphere configuration and troubleshooting, VMware NSX network virtualization architecture and integration, and Citrix XenServer support. Progent can install virtual servers to maximize performance, dependability and manageability while simultaneously cutting costs; propose and verify business recovery plans that minimize productivity loss in the event of a catastrophe; and provide continuing maintenance, repair, and engineering services as virtualization technology advances.

Microsoft-certified SQL Server 2019 Integration Consultants
Progent's Microsoft Gold-certified Microsoft SQL Server 2019 consultants can help you to integrate Microsoft SQL Server 2019 seamlessly with additional Microsoft apps by offering expert services that include Microsoft Windows Server 2022 integration consulting, Windows Server 2019 upgrade consulting, SharePoint Server 2019 application development, Power BI reporting training and support, Exchange Server 2019 migration consulting and Microsoft 365 Exchange Online hybrid integration solutions, and Active Directory and Azure Active Directory planning and troubleshooting.

SQL Server Software Programming
Progent's SQL Server application programmers can help your organization to create and maintain database applications that utilize Microsoft's SQL Server database platform. Progent follows leading lifecycle management practices to create efficient, manageable SQL Server applications and knows how to team with a client's management to deliver projects in a cost effective and affordable manner. Progent for can help your company to build SQL Server solutions by providing a wide array of consulting support services including specification of features and scope, data tier architecture, data migration, T-SQL programming, software configuration, storage management, performance tuning, backup/recovery, partitioning, reusable schema, synchronization mechanisms, security and compliance, and business continuity.

Progent's IT Experts in the News
To read news articles in which Progent's IT consultants are quoted, visit Progent in the news. In case you are a member of the media and want to speak with Progent's media manager about cybersecurity or other IT subjects, please contact Darrin Johnson: Teams: If you are facing a tight deadline and are unable to reach Darrin immediately, try contacting Progent's Technical Response Center (TRC) at 866-735-8318.

Planning and Support Expertise for System Center 2012 Operations Manager (SCOM 2012)
Progent's Microsoft-certified Microsoft SCOM 2012 consulting experts have extensive experience designing, deploying, optimizing and troubleshooting Microsoft SCOM solutions and can provide companies of any size expert online or on-premises consulting support for SCOM 2012. Progent can help you to maintain your current SCOM environment and remediate serious problems detected by SCOM 2012. Progent can also provide System Center 2016 Operations Manager expertise to help you to migrate cost-effectively from SCOM 2012 to SCOM 2016. In addition, Progent can help you migrate to more modern versions of SCOM including SCOM 2019 and SCOM 2022.

Get in Touch with a Progent Network Consultant
To find out how you can get in touch with a Progent network consultant for remote or onsite support, phone 1-800-993-9400 or visit Online Network Support.

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    Progent can assist you to plan for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate smoothly to Configuration Manager 2012 from an older device management solution or assist you to enhance your current SCCM 2012 environment to support your changing IT requirements. Also, Progent can help you to build a software foundation that extracts the most value from SCCM 2012 by providing expertise with related Microsoft platforms including ADDS, SQL Server and SQL Server Reporting Services, and IIS.

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