For small business network systems located in the state of Illinois, Progent's Microsoft and Cisco qualified technical team members can deliver online assistance and troubleshooting to solve your computer system troubles quickly and cost effectively. Progent has developed top-notch expertise, software utilities, and support databases to diagnose and fix IT problems while avoiding the cost and delays normally associated with onsite service visits.

If your Illinois small business is situated outside of the larger metro areas such as Chicago, Aurora, Rockford, or Naperville, your local computer network support choices may be limited in skills, or not available during urgent situations. This can result in a office network that is unstable or causing productivity loss due to technical problems persisting for too long. Progentís staff of network consultants average more than 12 years of real-world industry experience, in the trenches of network systems support, performing a extensive variety of technical projects for a extensive range of customers. This means you obtain not just the technical competency needed for the task, but an expert with proven methods for applying that expertise to provide affordable network solutions.

Cisco Voice over IP Phone and IP Video Phone Integration and Troubleshooting
Progent's Cisco IP phone and video IP phone consultants can help you to configure, maintain, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent can provide support for all versions of Cisco's IP phones from discontinued Voice over IP devices to the latest HD media phones. Progent's IP telephony experts can also help your organization to integrate your IP phones with Unified CM, originally branded CallManager, or with Unified Communications Manager Express to create a modern IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to install Cisco Unified CM apps like Cisco Unified Communications Manager IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact solution. Progent's consultants can provide support with any facet of Cisco IP Phone integration including reviewing dial plans, solving IP phone registration issues, configuring SIP trunks and CUBE session border controllers, deploying ISR G2 routers with CUBE internetworking capability, and creating UCS server failover and Cisco SRST systems for survivability.

Planning and Configuration Support for Meraki Indoor and Outdoor Wireless Access Points
Progent's Cisco Meraki wireless access point consultants offer remote and onsite support to help organizations of any size to design, install, manage, expand or troubleshoot Wi-Fi systems that utilize Cisco Meraki cloud-managed APs. Progent can assist your business to set up and manage Cisco's Meraki-based Wi-Fi networks for sites that range from a telecommuter's home or a branch office all the way to a large campus or a nationwide enterprise. Progent can also help you to configure additional Cisco technology including switches, ASR routers and firewalls to build a seamless network infrastructure that delivers identical access, performance, security, manageability and uptime for wired and wireless users regardless of their location or computing device. (Refer to Cisco Meraki switches integration.)

High-level Project Management Consultants
For advanced project management assistance, Progent can provide the services of veteran information technology experts with decades of experience as technology project managers for application development, information technology deployment, and business process re-engineering working with organizations ranging from Big 4 companies to dot-com startups to government agencies. These high-level project managers can provide advanced management skills to assist enterprise clients to follow best practices to ensure that strategic projects are completed on time and on budget.

Microsoft Dynamics NAV Consulting
The most recent version of Microsoft Dynamics NAV offers powerful new features such as tailored Role Centers, improved BI and reporting options, and advanced workflow management. Progent's Microsoft Dynamics NAV consulting experts can provide software development, configuration and debugging services to help you to benefit from Microsoft Dynamics NAV. Progentís consultants can show you how to integrate MS Dynamics NAV ERP software to other services and applications. In addition, Progent can help your organization to design and analyze data warehouses so you can improve your understanding of your operations, acquire more customers, expand your sales strategies, and form productive partnerships.

Amazon AWS Cloud Integration Consulting
Progent's Amazon AWS cloud planning and integration consultants offer cost-effective online support to assist businesses of any size to access Amazon AWS cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable cloud storage, and Glacier for value-priced archival storage. Progent can assist your IT team with every aspect of Amazon AWS integration including requirements analysis, readiness assessment, system design, pilot testing, configuration, administration, performance tuning, licensing management, backup/restore solutions, and security. Progent offers advanced expertise with firewalls and VPN access and can show you how to deploy cloud-based or hybrid ecosystems that efficiently incorporate Amazon AWS cloud services. Progent offers occasional support or Progent can deliver project management outsourcing or co-sourcing services to help you move efficiently to the Amazon AWS cloud.

Cisco Firepower NGFW Series Firewalls Integration Experts
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance boost compared to Cisco's previous-generation ASA 5500-X security appliances and include centralized control of modern cybersecurity features such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco-certified CCIE firewall consultants can help you to plan and carry out an efficient migration to Firepower firewalls from legacy ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower appliances with Cisco's subscription-based security services to create and centrally manage network environments that span local offices, data centers, private clouds and public clouds. For details about Cisco's Firepower family of NGFWs Firewalls, see Cisco Firepower Series firewalls integration experts.

Business Intelligence Reporting Consulting
Progentís business information reporting experts can provide online and onsite consulting to help you with any facet of BI reporting ranging from troubleshooting or modernizing applications to planning and implementing a comprehensive BI environment. Progent's BI experts can assist your company to support your current reporting environment, assist you to migrate reports and databases from a discontinued reporting product to a current solution, and deliver as-needed online training tailored to your specific requirements. Progentís management reporting consultants can provide expertise in the leading business analytics reporting platforms such as the SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins such as Power Pivot and Power View, and Report Designer.

Planning and Support Expertise for Microsoft System Center 2016 Virtual Machine Manager
System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 suite of IT infrastructure management tools and is intended to offer a centralized mechanism for deploying and administering virtualized datacenters across hybrid networks that can include on-premises and hosted datacenters and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consultants can assist businesses of all sizes with any aspect of designing, implementing, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization topology, show you how to migrate smoothly from legacy releases of VMM, develop processes for creating and deploying virtual machines and VM hosts, implement high-availability compute and storage clusters, integrate your datacenter resources with public cloud services, set up virtual switches, write and refine PowerShell scripts, and help you evaluate the strategic advantages of new technologies such as Storage Spaces Direct and Host Guardian Service. Progent's certified virtualization experts can provide advanced Windows Hyper-V consulting and VMware ESXi support.

ProSight LAN Watch Server and Desktop Monitoring Service
ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system running at peak levels by tracking the state of vital computers that power your business network. When ProSight LAN Watch uncovers a problem, an alert is transmitted immediately to your specified IT management personnel and your assigned Progent engineering consultant so any potential issues can be addressed before they have a chance to disrupt your network. Learn about the entire ProSight portfolio of low-cost outsourced network management services for small and mid-size businesses.

Failover Clustering Consulting for Windows Server 2016 and Windows Server 2012 R2
The failover clustering feature set incorporated into the most recent releases of MS Windows Server is radically re-engineered to simplify the installation, setup, and maintenance of server clusters and to provide improved levels of system dependability, security, efficiency, and flexibility. New or enhanced features include automated cluster Validation, revamped setup and installation, improved cluster administration, new cluster architecture for maximum availability, hardened protection and quorum structure, minimization of failure points, more disk and memory capacity, enhancements for multi-site clusters, and live migration support for Hyper-V virtual servers. Progent's Microsoft-certified cluster technology consultants can help you evaluate the business benefits of Windows clustering, plan and implement an installation, train your network support staff to administer your failover clusters, provide ongoing consulting and technical help services, and produce and test a workplace recovery procedure. Progent's Windows Server 2016 disaster recovery/business continuity experts can assist you you to create an affordable disaster recovery/business continuity solution for hybrid cloud deployments utilizing failover cluster technology proven in Microsoft's Azure cloud.

Virtualization Expertise
Virtual compute, storage and networking technologies enable businesses to optimize resource utilization, streamline network operations, and enhance application availability and security. run multiple virtual machines on one physical processor. Typical usage scenarios for virtual servers are hardware consolidation, inexpensive hosts for programs that require outdated OS software, and economical quarantining of application development or testing environments from on-line ones. Progent's virtualization technology engineers can provide Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtualization consulting services, Microsoft Windows Hyper-V Virtualization consulting, VMware vSphere and vCloud deployment, VMware NSX virtual network design and management, and Citrix XenServer virtual server support. Progent can configure virtual servers to optimize performance, dependability and ease of administration while simultaneously lowering expenses; propose and test disaster recovery strategies that reduce downtown in case of a catastrophe; and deliver continuing support, repair, and consulting services as computer technology evolves.

Certified Expertise for Information Assurance and SIEM Solutions
Global Information Assurance Certification was established in 1999 to validate the knowledge of network security professionals. GIAC certifications are acknowledged by companies and institutions around the world including and the United States NSA. Progent's GIAC-certified information assurance consultants can provide expertise with any of the network security services addressed within the GIAC certification such as auditing infrastructure vulnerability, incident handling, intrusion detection, web-based application security and SIEM solutions for compliance with government mandates for reporting incidents.

Advanced Server Monitoring with Microsoft System Center 2016 Operations Manager Operations Manager
Progent offers a selection of Network Support Packages built around the advanced problem solving abilities of Microsoft System Center Operations Manager, a cutting-edge network management software solution that monitors the reliability, performance and protection of your IT network and detects anomalies before they can disrupt your network. To give you more insight concerning the performance and robustness of your network environment, Progent can help you deploy and manage popular network monitoring software powered by Linux.

Comprehensive IT Support for Systems at Colocation Data Centers
There are several hundred world-class colocation centers in the and larger metropolitan areas throughout the United States, and Progent's Internet data center support team can enhance your systemís redundancy and performance by helping you choose a colocation site that meets the specific needs of your business such as geographic proximity, space, connectivity, affordability, and extra additional features and services. Progentís data center support services are intended for businesses with equipment located at colocation hosting sites and in need of timely on-site help at the co-location facility as well as remote support from Microsoft and Cisco Premier professionals. Progent provides a selection of colocation center support services including system topology analysis, Windows and Linux server integration and support, tech support for server and telecommunications networking, development and installation of high availability configurations, architecting and deploying layered security structures, firewall integration and troubleshooting, designing load balancing environments, and planning fault tolerant server and storage clustering systems.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is an extension to VMware vCenter that lets you orchestrate, automate and verify a repeatable workflow for restoring services rapidly after a breakdown. SRM supports centrally controlled and automated disaster recovery, application mobility, plus non-intrusive site migration, failback and site re-protect. SRM also allows non-disruptive testing for disaster recovery, updates and fixes and can generate reports to confirm full service recovery, validate SLAs and demonstrate disaster recovery compliance. Progent offers the skills of a VCDX certified VMware SRM consultant to assist your organization to design, configure, test and maintain a disaster recovery solution based on VMware Site Recovery Manager.

Security Inventory Evaluation for Small Businesses
Progent offers two ultra-affordable service packages designed to allow small companies to get an independent network security evaluation from a certified security consultant. With Progent's External Security Inventory Scan, an engineer administers a comprehensive examination of your network from beyond your firewall to uncover potential weaknesses in the security posture you present to the public. With Progent's Internal Network Security Inventory Scan, a security engineer executes a network scan from an authorized computer within your company firewall to determine vulnerabilities to internal assaults. Both security inventory services are set up and run from a protected external site.

Contact a Progent Computer Consultant
To learn how to access a Progent computer consultant for online or onsite expertise in , phone 1-800-993-9400 or go to Remote Network Support.