For office computer networks located in the state of Illinois, Progent's Microsoft authorized technical experts can provide online help and remote troubleshooting to fix your computer network problems quickly and cost effectively. Progent has acquired enterprise-level skills, advanced software tools, and support knowledge bases to diagnose and fix computer network problems while avoiding the cost and time delays normally associated with in-person technical service calls.
If your Illinois company is located outside of the larger metropolitan areas such as Chicago, Aurora, Rockford, or Naperville, your local network support choices may be limited in expertise, or not available during urgent situations. This can result in a computer network that is unstable or causing efficiency loss due to technical problems going unresolved for too long. Progentís group of seasoned network professionals average more than 12 years of real-world industry experience, in the trenches of network support, performing a wide variety of technical projects for a diverse range of clients. This means you get not only the technical competency needed for the job, but a consultant with field proven methods for applying that expertise to provide efficient network solutions.
Oracle Administration Support and Software Programming
Progent can provide affordable access to an Oracle certified expert for Oracle database administration services or an Oracle software developer. Progent can help your business to develop effective mechanisms for critical Oracle DBA tasks such as database tuning, backup/recovery processes, and information protection, or mentor your IT personnel how to follow industry best practices for simplifying various management procedures. Progent can also offer the services of a PL/SQL programmer to assist your company to design, test, enhance, or migrate Oracle applications that can vary from forms to data-driven web sites. Progent has skill with Oracle SQL Developer, SQL *Plus, and JDeveloper and can also help you to optimize current SQL code using Oracle's SQL Access Advisor.
Microsoft Dynamics NAV Consulting
The latest release of MS Dynamics NAV offers several innovations including Personalized Role Centers, improved analytics and reporting options, and advanced workflow management. Progent's Dynamics NAV ERP professionals can provide custom programming, configuration and troubleshooting support to help your company to benefit from MS Dynamics NAV. Progentís consultants can help you to connect MS Dynamics NAV ERP software to other services and applications. Also, Progent can assist you to create and analyze data warehouses so you can improve your knowledge of your operations, acquire more customers, expand your sales strategies, and build successful partnerships.
Progent's Test and Design Lab at the Herakles/Quality Technology Services Internet Data Center
Progent's Test and Training Lab at the QTS Colocation Center in Sacramento is available for testing mission-critical applications, developing efficient migration procedures, evaluating and tuning performance, planning or validating business continuity solutions, mitigating compatibility problems, and establishing training systems for the latest products and technologies. For Progent customers without sufficient in-house resources to configure proper pilot environments, Progent's Test and Training Lab cuts capital outlay and engineering risk and helps keep critical network initiatives on schedule.
BI Reporting Consulting
Progentís business information reporting experts offer online and on premises consulting to assist you with any phase of BI reporting ranging from debugging or modernizing reports to planning and implementing a comprehensive business intelligence environment. Progent's BI experts can assist your company to support your existing reporting environment, help you to migrate reports and databases from a legacy reporting product to a modern one, and provide custom online training tailored to your individual needs. Progentís business reporting consultants offer experience in all popular business intelligence reporting and visualization platforms including the SQL Server BI suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI tools including Power Pivot and Power View, Report Designer and Report Builder.
Consulting and Troubleshooting Services for System Center 2016 Virtual Machine Manager (SCVMM 2016)
System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 suite of network monitoring and management tools and is intended to offer a unified solution for deploying and administering virtualized fabric and services across hybrid environments that can incorporate private clouds and Microsoft Azure services. Progent's SCVMM 2016 consulting experts can assist businesses of any size with any aspect of designing, implementing, and managing a SCVMM 2016 solution. Progent can review your virtualization topology, help you migrate smoothly from legacy versions of VMM, develop processes for building and deploying VMs and hosts, implement fault-tolerant scale-out clusters, integrate your datacenter resources with public clouds, configure virtual switches and load balancers, write and refine PowerShell scripts, and help you assess the strategic advantages of the latest technologies such as Storage Replica and Shielded VMs. Progent's certified virtualization professionals offer world-class Windows Hyper-V consulting and VMware ESXi expertise.
Project Server Integration and Training
Progent's certified Microsoft Project Server experts offer comprehensive online and onsite support for Microsoft Project Server and for Microsoft products that integrate closely with Project Server. Consulting support services provided by Progent include Project Professional and Project Web App planning and support, SharePoint 2013 design and deployment, Microsoft SQL Server 2016 integration, SQL Server 2014 support, Microsoft Exchange 2016 migration, Microsoft Exchange 2013 consulting, Exchange Server 2010 management,Office Excel and Office 365 Excel application support, and PowerPoint and Visio online training. Progent can provide Cisco-certified CCIE network consultants to help your company to optimize your infrastructure to support local, branch, at-home, and mobile workers so they can utilize Project Server to work together safely and efficiently. Progent's certified security engineers can help you to define and enforce security policies that protect important project information without interfering with the productive sharing of legitimate information.
Planning and Migration Support services for SharePoint Server 2013
Progent has been delivering SharePoint consulting services since the initial SharePoint product was published over a decade ago, and Progent has the breadth and depth of IT know-how to help businesses of any size to plan and carry out a SharePoint Server 2013 deployment and develop SharePoint 2013 applications that bring substantial business benefit to your IT investment. Progent's Microsoft-certified consultants can help your company to evaluate the business advantages of upgrading to SharePoint 2013 or SharePoint Online from older releases of SharePoint or from a different collaboration environment; determine if an in-house, Cloud-based or hybrid deployment is best suited for your company; and select the most appropriate version of SharePoint 2013 for your applications. Progent offers full project management outsourcing or can assist in individual jobs associated with your SharePoint 2013 migration.
Web Site Development Consulting
If you need to revamp your corporate web, create internal Webs for applications like human resources or employee training, build a powerful Web presence for a new venture, or create enterprise-class, database-driven web applications, Progent can provide talented and seasoned web designers and developers. Progent's consultants can also assist you to support your web environment by building and managing a protected, robust server and connectivity environment featuring remote and wireless connectivity. Services available through Progent's Experts Team include web design, web project management, Microsoft .ASP and .NET programming, graphics design, and 1-on-1 classes for popular web development platforms. For data-driven web applications, Progent offers the expertise of certified SQL Server developers, Oracle programmers and database administrators, and MySQL experts.
Exchange 2010 Migration Support
Progent's Microsoft-certified Exchange Server 2010 engineers can assist your organization to manage and debug your existing Exchange Server 2010 deployment or give you access to the expertise of seasoned Exchange Server 2016 professionals and Exchange Online consultants to help you assess the value of upgrading to a modern release of Exchange that offers quick payback by improving your workers' efficiency, lowering the cost of hardware and service, simplifying administration, and consolidating your vital communications technologies.
Help Desk Sharing Services
Progentís Help Desk Co-management services allow your business to share the load for Help Desk services transparently between your in-house IT staff and Progent's large roster of veteran desktop support technicians and matter experts (SMEs). Progentís Co-managed Help Desk service is a collaborative support solution built around the top professional services automation (PSA) tool for handling service requests, ticket lifecycle, responsibility, progress tracking, and metrics. To learn more, visit Progentís Co-managed Help Desk services.
Spam and Virus Filtering and Email Encryption
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of top information security companies to provide centralized control and world-class protection for your inbound and outbound email. The hybrid architecture of Email Guard combines cloud-based filtering with an on-premises security gateway device to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter acts as a first line of defense and blocks the vast majority of unwanted email from making it to your security perimeter. This decreases your vulnerability to inbound threats and saves system bandwidth and storage space. ProSight Email Guard's onsite gateway appliance adds a further layer of inspection for inbound email. For outgoing email, the onsite gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The local security gateway can also help Microsoft Exchange Server to track and safeguard internal email that originates and ends within your corporate firewall. Learn more about Progent's entire ProSight series of affordable managed services for small and mid-size businesses.
Microsoft Windows 2016 Hyper-V Hybrid Cloud Solutions
Windows Hyper-V 2016 utilizes core technologies initially designed for and refined on Microsoft Azure, among the world's largest public clouds. This dramatically enhances the suitability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by enhancing data security, availability, scale, manageability, dependability and disaster recovery. Progentís Microsoft-certified Windows Server 2016 Hyper-V consulting team can assist you to assess the advantages of Hyper-V 2016 for your business, configure pilot systems to verify the ability of Hyper-V 2016 to support your vital applications, design an efficient network architecture for a cloud-based or hybrid deployment, develop and carry out a non-disruptive migration strategy, educate your IT management and technical support staff, and provide as-needed consulting and troubleshooting services to make sure that your Hyper-V 2016 solution delivers the highest possible business benefit.
Data Backup/Restore Consultants
Progent's backup consultants can provide help for a broad array of products and services that provide solutions for backing up Windows, Mac, and Linux servers and desktops plus notebooks and handhelds. Progent can help you with all major data protection platforms by providing services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery preparedness expertise, and DoubleTake Availability integration. Progent also offers support for Acronis Backup and Recovery, MozyPro, Retrospect for Macintosh, Apple Time Machine, Backup Exec, BackupAssist, HP Data Protector, and Solaris FLARs. For enterprises, Progent can provide VMware Site Recovery Manager and NSX consulting. In addition, Progent's ProSight Data Protection Services are offered to small and mid-sized organizations as an affordable outsourced solution for secure backup/disaster recovery.
Expert Wireless Consulting and Support
Progent's wireless solutions consultants have wide-ranging backgrounds in the implementation and maintenance of wireless networking technology and can assist your IT team to design, install, administer and troubleshoot wireless solutions that are secure, robust, expandable, easy to administer and operate, able to handle your critical applications, and seamlessly incorporated into hybrid cloud networks. Online and onsite Consulting services available from Progent cover a variety of wireless technologies such as smartphone and tablet integration and management, Wi-Fi network infrastructure planning and deployment, wireless site surveys, wireless IP phone configuration, and building-to-building wireless integration.
Contact a Progent Computer Consultant
To see how you can get in touch with a Progent network support expert for online or onsite expertise in , call 1-800-993-9400 or visit Online Network Support.