Business Intelligence Reporting and Analytics Consulting and Troubleshooting
Progent’s business information reporting consultants offer online and on premises consulting to help you with any phase of business intelligence (BI) reporting ranging from troubleshooting or modernizing reports to planning and deploying a comprehensive BI environment. Progent's management reporting experts can assist your company to maintain your existing BI environment, help you to migrate reports from an outdated reporting platform to a current one, and provide as-needed online training tailored to your individual needs. Progent’s management reporting consultants offer expertise in the leading BI reporting and visualization platforms such as the SQL Server BI suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools including Power Pivot, Power Query and Power View, and Report Designer.
Cloud Integration Consulting Services for Remote Workers
Progent can assist small and mid-size organizations to provision their remote employees with secure and seamless access to cloud applications and services. For details about ways Progent's consultants can help businesses to set up robust Cloud connnections for their teleworkers, visit cloud integration expertise for telecommuters.
Juniper Networks Consulting and Support
Progent's Juniper Networks-certified network consultants can assist your company to design and implement Juniper Firewall/VPN platforms, optimize and support your network infrastructure, and upgrade smoothly from outdated products to current versions. Progent's Junos OS engineers offer support for Juniper's flagship network control software to enable you to streamline the management and strengthen the protection of your Juniper VPN appliances and firewalls. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS software products and can assist organizations manage networks that include a mix of Juniper's software platforms.
The Progent Test and Design Lab at the Herakles/Quality Technology Services Colocation Center
Progent's Test and Training Lab located at the QTS Colocation Center in Sacramento is available for piloting line-of-business applications, developing efficient migration methodologies, evaluating and optimizing performance, planning or validating business continuity strategies, mitigating compatibility issues, and building training environments for the latest products and technologies. For Progent clients who lack adequate in-house resources to assemble proper pilot environments, the lab reduces capital costs and engineering risk and helps keep critical IT initiatives on schedule.
Live Online Training Classes for Popular Desktop Applications
Progent offers live online instruction for an array of productivity software. Progent's Webinar training covers topics that include Microsoft 365 Excel and Power BI business reporting, Microsoft 365 Word VBA macro development, Publisher collaboration, Outlook calendar sharing, Microsoft 365 Access programming, Microsoft Dynamics GP migration, Windows 10 configuration, and Windows 11 upgrading. Virtual training provides the benefits of traditional classroom sessions, such as immediate interaction between clients and teachers, but avoids the costs of transportation and the challenge of attempting to synchronize the availability of teachers and trainees.
Dynamics GP Migration and System Integration Consulting
Progent has delivered support for Dynamics GP and Great Plains ERP software for almost 20 years and Progent has provided system integration, software development, training, and troubleshooting since the platform's debut. Progent can provide advanced support for upgrading out of date Dynamics GP/Great Plains deployments. Progent can help your business to plan, pilot, and implement an efficient migration from a an outdated version to the newest version of Dynamics GP. Learn about Progent's Dynamics GP migration and integration consulting services.
Temporary IT Staffing Services
Progent's short-term staff augmentation services enable you to respond to the need for network support personnel without dealing with the expense and hassle associated with vetting and recruiting reliable technical help and without adding to your full-time workforce. To learn about Progent's short-term IT staffing services, go to Progent's temporary staff augmentation services.
Complete Reporting of Services
Progent produces complete and meaningful reports of all support work to ensure customers don’t ever feel locked in to their support organization. Progent sends e-mail documentation of support activity shortly after finishing each support interaction, and also encloses a hard copy along with monthly billings. Complete network support documentation makes it less disruptive for clients to move to a different service organization or take on increased support duties internally. Good support reporting also give management the information required to determine the value of support services and produce better informed network budgets.
Microsoft Exchange 2010 Server Migration Help
Progent's Microsoft-certified Exchange 2010 engineers can help your organization to maintain and debug your existing Exchange 2010 Server deployment or provide the expertise of seasoned Exchange Server 2016 consultants and Exchange Online specialists to help you assess the benefits of upgrading to a modern release of Exchange that offers quick ROI by increasing your workers' efficiency, cutting the expense of equipment and service, simplifying administration, and consolidating your vital communications technologies.
Management Support for Lync 2013
Lync 2013, rebranded Skype for Business Server and then Microsoft Teams, is a legacy self-hosted platform that allows organizations to build a manageable and protected communications ecosystem that permits a BYOD computing model with chat, presence, audio/video and web conferencing with app sharing and whiteboard, as well as IP and PSTN telephony across a wide assortment of desktop and handheld devices. Progent's Microsoft-certified Lync 2013 experts can assist you to manage your current Lync deployment or Progent's Microsoft Teams and Teams Premium experts can assist you plan and execute a smooth migration to Microsoft Teams.
Help Desk Support for At-Home Workers
Progent can provide small and medium-size organizations overflow or comprehensive Help Desk support services for at-home employees. For details about Progent's overflow or fully outsourced Help Desk Call Center support services for at-home workers, refer to Help Desk Call Center support for telecommuters.
Citrix Certified XenServer Consulting Support
Progent's Citrix certified XenServer consultants can assist your company to understand the business advantages of XenServer and other Citrix products, and can assist your IT organization to plan, test, implement, troubleshoot, and support a Citrix XenServer solution. Progent can also analyze your current XenServer deployment and show you how to enhance consolidation, performance, protection, availability, and recoverability.
Data Backup Expertise
Progent's backup and restore experts offer help for a wide range of utilities and services that deliver solutions for backing up Microsoft Windows, Apple Mac, and Linux servers and workstations as well as laptops and handhelds. Progent can help you with leading data protection products by delivering services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery preparedness expertise, and DoubleTake/Carbonite integration. Progent also offers support for Acronis, MozyPro, Retrospect, Apple Time Machine, Symantec Backup Exec, BackupAssist, CrashPlan, and Oracle Solaris FLARs. For large organizations, Progent can provide VMware Site Recovery Manager (SRM) expertise. In addition, Progent's ProSight Data Protection Services are available to small and medium-sized organizations as a low cost and fully managed service for reliable backup and disaster recovery.
Talk to a Progent Network Consultant
To learn how to get in touch with a Progent network consultant for online or on-premises support, phone