For small business network systems located in the state of Illinois, Progent's Microsoft and Cisco qualified engineers can provide online support and troubleshooting to fix your network problems fast and affordably. Progent has developed enterprise-class expertise, advanced software utilities, and support databases to troubleshoot and resolve computer network problems while avoiding the cost and delays associated with onsite service calls.

If your Illinois small business is situated outside of the larger urban areas such as Chicago, Aurora, Rockford, or Naperville, your nearby computer network support choices may be limited in skills, or unavailable during a crisis. This can result in a office network that is unstable or causing productivity loss due to technical issues continuing for too long. Progentís staff of network consultants average more than ten years of real-world industry experience, in the trenches of IT support, performing a extensive variety of technical tasks for a extensive range of customers. This means you get not only the technical competency needed for the job, but a professional with demonstrated methods for applying those skills to deliver efficient network solutions.

ERP Consulting Expertise for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP solution that embodies over a quarter century of experience helping manufacturing and distribution organizations to manage complex supply chains and improve the efficiency of critical processes in order to bring products to market quickly and adhere to customer schedules dependably. Progent offers the expertise of an ERP specialist with over 20 years of experience with the SyteLine/CloudSuite Industrial platform. Progent offers remote or onsite consulting that spans from as-needed advice to comprehensive solution design and project management. Sample services available from Progent for CloudSuite Industrial/SyteLine include installation, upgrades, process improvement, application development, CPQ, web site integration, troubleshooting, data conversion, Excel and SQL integration, training, and DBA services. To find out more, see SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

Disaster Recovery/Business Continuity Planning Help
Progent offers advanced online expertise for disaster recovery/business continuity planning, testing, and education to help your company to respond to possible catastrophes, minimize service disruption for your most critical network operations, eliminate lost information, and comply with regulatory mandates and business requirements. Progent's business continuity experts can work closely with your executive and IT support group to provide risk analysis, identify interdependencies, specify human and physical assets needed to run your business, determine crucial network functions and define allowable restoration times, select hot backup sites, configure secure remote access capability for crucial employees, plan notification systems and define responsibilities for personnel, document a complete recovery plan, and provide training for key people to execute the agreed upon solution. Progent's Windows Server 2016 disaster recovery/business continuity experts can assist you to create an affordable disaster recovery solution for hybrid cloud environments utilizing failover cluster tools field-tested in Microsoft's Azure cloud.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a brief phone discussion with a Progent backup/recovery expert. The fact-finding interview is intended to help assess your organization's ability to stop or recover quickly after a ransomware attack. Progent will consult with you personally to gather information concerning your current security profile and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow industry best practices to create an efficient security and backup system that aligns with your business requirements. For details, visit The ProSight Ransomware Preparedness Report Service.

Full Portfolio of Security Assistance
Progent's CISM, GIAC, and CISA certified security experts can assist your company to perform complete security audits, restore operations quickly from intrusions, configure firewalls, set up secure mechanisms for remote and mobile connectivity, deploy spam filtering and email encryption, and create a corporate-wide security strategy built around round-the-clock automated network monitoring. Progent's ProSight family of remote security monitoring and management services includes ProSight Active Security Monitoring for behavior-based threat detection and ProSight Enhanced Security Protection (ESP) for centralized endpoint protection.

Progent is a Microsoft-certified Partner
Since Progent is a Microsoft Certified Partner, every Progent engineer has access to the technology and training resources required to deliver the best information technology support possible. Progent's outsourcing, Call Center, Office 365 integration expertise, and software programming services permit small and midsize business clients to take advantage of the wide array of knowledge associated with the IT departments of big enterprises without the high expense and hassle of building and managing a self-sufficient in-house IT staff.

Simple Engagement and Billing Structure
Progent's simple per-minute billing policy requires no complicated contracts, retainers or hidden fees. Many other companies have minimum charges or other additional fees that drive up service. For remote support during normal working hours, you only pay for the time spent working on your issue. If it only requires ten minutes to solve your problem, then you are only billed for ten minutes. For advance scheduled onsite service work booked more than 24 hours in advance, you are charged exclusively for the time when a Progent expert is actually on-site working on your problems. Just Progent's value priced by-the-minute rate. For urgent same-day onsite service calls, you may have to pay for our expertís travel time, but not an increased emergency rate. Since Progent maintains a large pool of engineers located throughout the entire service territory, an available engineer is typically close by to assist. Progent can in addition dispatch onsite support to most zip codes in the U.S. within 24 hours of answering a support request. Progent's online technical support team has delivered help to small companies in every state (Refer to Progent's nationwide testimonials.)

Virtualization Consulting
Virtual compute, storage and networking techniques enable businesses to maximize utilization, streamline network management, and improve application availability and security. operate several virtual machines on one physical computer. Typical applications for virtualization are hardware consolidation, inexpensive hosts for programs that require outdated operating systems, and affordable isolation of software programming or pilot environments from production systems. Progent's virtual server engineers offer Microsoft Windows Server 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtualization consulting, Windows Server Hyper-V Virtual Server consulting, VMware vSphere and vCloud planning and deployment, VMware NSX network virtualization architecture and integration, and Citrix XenServer support. Progent can deploy virtual machines to maximize performance, reliability and manageability while at the same time cutting expenses; suggest and validate disaster recovery plans that minimize downtown in the event of a catastrophic failure; and deliver ongoing support, repair, and consulting assistance as computer technology advances.

Cisco Unified Messaging and Collaboration Consulting
Progent offers remote or on-premises help from a Cisco Certified Internetwork Expert (CCIE) engineer to assist you to design, install, manage and repair unified communications environments that incorporate Cisco Unified Communication technology in an in-house, cloud-based, or hybrid cloud deployment. Progent's Cisco-certified Unified Communications consultants have in-depth experience assisting organizations of any size to create advanced collaboration solutions by providing expert services such as Cisco Unified Communications Manager (CUCM) and CallManager planning and deployment, Voice over IP and video phones and soft phones setup, and wireless VoIP phone deployment. Progent can help you with Cisco's entire portfolio of UC applications such as Cisco Jabber, WebEx Meeting Center, Unity Express, Unified Contact Center Express, and Unified Mobility.

Video Conferencing and Telepresence Consulting Support
Progent offers the support of an accredited video conferencing and telepresence consultant with an extensive background deploying products from the leading telepresence vendors including Cisco, Polycom, LifeSize and Radvision and can help your company to plan, install, expand, or troubleshoot a telepresence environment that preserves your current investment and maximizes the strategic value of your IT network. Progent also offers the services of network infrastructure consultants able to help businesses of any size to create and maintain a network that delivers the speed, reliability, protection, and expandability required to support your video conferencing/telepresence solution.

Progent's Consulting Services for Microsoft Windows 2012 R2 Server Essentials
Microsoft Windows Server Essentials is a value-priced, versatile OS that allows small organizations to make the move from the traditional physical on-premises datacenter to the new hybrid computing paradigm that combines on-premises and cloud-hosted resources. Progent's certified Windows Server Essentials consultants can provide budget-friendly online consulting and troubleshooting services for Microsoft Windows Server 2012 R2 Essentials. Progent can assist you to determine the possible business benefits of moving to Windows Server Essentials and adopting a hybrid local/cloud design for your computing ecosystem. Progent can provide full-service project management to help you design and execute a smooth migration to Microsoft Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Azure Cloud applications and services. (Find out about Progent's Office 365 Exchange Online integration with on-premises Exchange deployments and Microsoft Azure integration consulting.) Progent also offers continuing consulting, technical support, and training.

Migration Consulting for Skype for Business
Progent's Skype for Business integrators offer online and onsite consulting services for companies of any size to assess the benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Office Communications Server. Progent can help you to design a local, cloud-based or mixed deployment; integrate Skype for Business with SQL Server,Exchange Server, SharePoint and Office or Office 365; set up high-availability solutions; interface Skype for Business with your PBX system and PSTN gateway; and integrate other collaboration platforms such as Cisco UC. Progent's certified data security consultants can help you design and verify a security strategy for your Skype for Business deployment that is compliant with regulatory requirements.

Get in Touch with a Progent Network Consultant
To learn how you can contact a Progent computer support expert for remote or onsite expertise in , call 1-800-993-9400 or visit Remote Network Help.

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