If your business network is in the state ofIllinoisyou can depend on fast remote technical support from a UNIX or Cisco CCIE expert to help with the toughest problems involving your IT network. Progent retains among the most extensive groups of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consulting experts available online of any independent support organization in the United States. The cost is competitive, charges are by the minute, engagement is fast, and service is unbeatable.
In case yourIllinoisnetwork is located far from larger urban neighborhoods includingChicago, Aurora, Rockford, or Naperville, contact with UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE experts may be limited when there's a crisis. This can result in a loss of revenue for your business, upset customers, idle employees, and defocused management. By calling Progent's online services, you have access to a Certified professional who can offer expertise whenever you need it to keep your network operating.
Since Progent bills for remote service by the minute, your company is invoiced exclusively for support provided. Progent imposes no startup fee. Some online consulting companies apply substantial minimum fees or charge for each quarter hour or longer. Progent's by-the-minute granularity and straightforward pricing mechanism eliminate unexpectedly large tabs for speedy repairs.
If your Illinois business needs technical help for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's online help, call 866-776-4368, or refer to Contact Progent.
What Makes Progent's Remote Support Program Unique?
Progent's experienced team of online consulting professionals offers a wide range of world-class computer knowledge. This allows Progent's remote technical support experts to deal successfully with the most complex network trouble more quickly than is feasible with typical independent support firms or with the in-house support resources usually available to smaller businesses. Progent has developed the technology and skills to fix technical issues economically in a wide variety of network environments that feature combinations of UNIX, Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco products. (Refer to Progent's client testimonials.)
Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE consultants have qualified for major credentials such as Sun Solaris SCNA, Red Hat RHCE, Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online support team members also hold a number of key Cisco certifications including Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate (CCNA), CCSP, Voice Professional, and Design Professional.
To help companies that operate networks featuring a combination of UNIX/Linux, macOS and OS X, and Microsoft technology, Progent's remote support group can provide the assistance of support specialists have earned important Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering high-level security expertise, Progent provides remote contact with engineers with a variety of security certifications such as CISM Engineers, CISSP specialists, and Information System Security Architecture Professional engineers. The range of Progent's technical knowledge combined with Progent's cooperative approach to fixing technical difficulties streamlines service escalation, if appropriate, to experts with relevant competence to deal with unusually intractable support calls. This speeds up resolutions of serious network problems, avoids system downtime, and minimizes technical support bills.
For companies anywhere in Illinois, Progent offers fast remote contact with a UNIX/Linux, Sun Solaris, Apple macOS or OS X engineer for critical support to repair network problems that are threatening your business but are beyond the skill set of your on-hand computer service organization. Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE-Certified support professionals can interface with your network via the latest remote troubleshooting utilities in order to perform rapid and efficient diagnosis and repair of serious computer issues.
Troubleshooting Services Progent's Remote Support Experts Can Offer Your Illinois Company
Progent's network consultants are qualified to offer advanced assistance for an extensive array of UNIX/Linux, Apple Mac, Cisco, and Windows products and technologies such as:
Remote Expertise for UNIX/Linux, Sun Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X phone-based network service staff can help Illinois companies with a large set of information products and technologies that include network infrastructure, email support, security consulting for networks and company operations, Windows integration with UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, VMware technologies for processor consolidation and centralized administration, and migration from older applications to current environments based on updated versions of UNIX/Linux, Solaris, macOS and OS X, or MS Windows.
Progent's service professionals can provide remote troubleshooting for computers based on popular versions of the UNIX platform such as:
macOS and OS X,
IBM AIX Open UNIX,
Berkeley UNIX (BSD),
Silicon Graphics IRIX (SGI/IRIX) or common Linux packages such as
Debian GNU/Linux and
Cisco Network Infrastructure and Security Solutions
Progent leads the network support industry for providing immediate and affordable communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are high-level network consultants who are awarded this advanced credential by passing intense testing supervised by Cisco. Usually Cisco CCIEs work for big corporations or national Internet service providers (ISPs), and as a result their help is not easily available to small and midsize businesses.
Progent is among the only network consulting organizations that ensures that Cisco CCIEs stay available to help small and medium sized companies. In addition, Progent can provide convenient access to a Cisco CCIE via phone so your company can get immediate assistance for critical network problems that are disrupting your business but are beyond the comfort zone of your local network support providers. Progent's CCIE support experts can tie into your environment using the latest remote support technology in order to perform fast and cost-effective analysis and remediation of critical system trouble. To see more concerning Progent's services for Cisco infrastructure, refer to Cisco Network Engineering Expertise.
Microsoft Certified Partner for Phone-based Consulting for Microsoft Windows
Progent's Microsoft-certified online service engineers offer network problem solving and consulting assistance for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your company the assistance of support professionals who can help your company with a wide range of platform expertise such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
MS Exchange 2019 deployment,
MS Exchange Server 2016 migration, Microsoft Exchange Server 2013 integration,
SharePoint 2019 planning and configuration,
SharePoint Server 2016 migration consulting services,
Microsoft Teams planning and integration,
Skype for Business Server planning and deployment support and Lync Server maintenance, Microsoft Forefront TMG administration and ISA Server migration, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting,
Microsoft SQL Server 2016 integration and development, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics,
Microsoft System Center 2012 Operations Manager monitoring and reporting,
Project Server and Server Online training,
SBS Server 2011 support, and
Windows Essentials migration and cloud integration.
Certified System Security Professionals
Progent offers you the services of expert CISM and ISSAP security professionals who can deliver a variety of security services that can bolster the defenses of your UNIX, Linux, Sun Solaris, or macOS and OS X network against assaults or help you to revive quickly from an attack. Security services provided Progent include: extensive security analysis utilizing utilities such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and software from Solar Winds and Netcat; quick recuperation from malicious attacks; configuring firewalls; establishing safe architectures for remote and mobile access; securing your messaging infrastructure from viruses, spam and directory harvest attacks; and offering 24x7 network monitoring. To read more information on Progent's security services for small and medium-size companies, visit Progent's Professional Services for Network Security.
Applications Services: Training, Customization, Problem Solving
Progent's Apple Mac technology experts can support the creative facets of Macintosh computing by offering help services and training in graphics, audio, and motion video. Progent's consultants offer expertise in a variety of Apple Mac programs such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or setting up an audio/video post-production facility.
Progent's Application Experts Group offers professional engineering support and education in specific application fields including ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, custom programming, and training for familiar Microsoft applications including Microsoft CRM, Office Project, Office Word, and Office Excel. For more concerning Progent's consulting, customization, and training services for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Team.
Help Desk Support Alternatives
Progent offers a variety of programs for Help Desk Call Center assistance that include UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Helpdesk Consulting and Staffing Services.
Progent's Help Desk Outsourcing Services are intended mainly for businesses who need the timely accessibility of a professional Help Desk but who have limited budgets and internal support bandwidth. Progentís Virtual Help Desk is a transparent extension of your current Help Desk staff. Progent can operate as a primary Help Desk Call Center for your organization, represent an escalation resource for the most challenging network problems, or be available in overflow instances when your other service providers are swamped. Progent's Call Center Consulting Services can assist you in building an efficient new Call Center or improving your existing one, evaluating or customizing Call Center software products to meet the particular needs of your company, or providing temporary staff to work remotely with your in-house Call Center resources to handle high-demand scenarios like software migrations. To find out additional information on Progent's Help Desk Call Center service and outsourcing, go to Progent's Help Desk Services.
Progent's Remote Technical Support Technologies
Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Network Assistance Specialist Now
Progent's highly evolved service database software keeps thorough documentation of all support provided to Progent's customers. Each authorized Progent staff consultant has access to the details of support provided to every client by any team engineer. This history of trouble tickets and fixes is organized as a readily retrievable internal database that enables Progent's remote technical experts to share their experiences company-wide to make sure that the quality of Progent's support grows daily. Progent's certifications with major vendors including Cisco and Microsoft permit access to other vast technical support databases and to manufacturers' internal engineering personnel that allow Progent's online service specialists to arrive at the best resolutions promptly.
To find out how you can contact a UNIX, Linux, Solaris, macOS or OS X engineer or a Certified CCIE for urgent phone-based consulting expertise in Illinois, call 1-800-993-9400 or visit Expert Remote Computer Support.