If your business IT network is in the state of Illinois you can now get quick phone-based help from a UNIX or Cisco CCIE consultant to fix the toughest issues involving your IT network. Progent maintains among the most extensive groups of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified support professionals available by phone of any independent service firm in the United States. Rates are affordable, charges are per minute, engagement is immediate, and service is unbeatable.

If your Illinois business is based away from larger metropolitan areas like Chicago, Aurora, Rockford, or Naperville, the availability of UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE engineers may be problematic during an emergency. This could mean a drop in income for your company, upset clients, idle employees, and distracted executives. By utilizing Progent's remote support, you have access to a Certified professional who can deliver expertise when you have to have it to keep your computer network operating.

Since Progent bills for telephone-based service per minute, your business pays only for technical help provided. Progent asks for no startup charge. Many online service firms have substantial minimum fees or bill for each fifteen minutes or longer. Progent's fine granularity and straightforward pricing model eliminate unexpectedly large tabs for quick repairs.

If your Illinois company needs technical support for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, visit Progent's remote support, call 866-776-4368, or visit Contact Progent.

Why is Progent's Remote Technical Support Services Unique?
Progent's experienced team of remote consulting professionals offers a wide array of in-depth information technology knowledge. This allows Progent's remote service experts to deal successfully with the most challenging network trouble more quickly than is possible with ordinary independent service firms or with the in-house IT staff commonly available to small or mid-size companies. Progent has developed the technology and experience to fix problems economically in many different network configurations that feature combinations of UNIX/Linux, Sun Solaris, macOS and OS X, Microsoft, and Cisco products. (Refer to Progent's client testimonials.)

Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE support experts have earned professional certifications such as Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote service team members also have a number of high-level Cisco credentials such as Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional, CCVP, CCDA and CCDP.

To assist companies who run networks incorporating a mix of UNIX/Linux, Apple macOS and OS X, and Microsoft technology, Progent's remote service team makes available the expertise of consultants who hold prestigious Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). To provide advanced security consulting, Progent offers remote support from engineers with a variety of security credentials including CISM Engineers, Certified Information Systems Security Professional specialists, and ISSAP consultants. The scope of Progent's technical knowledge combined with Progent's cooperative approach to repairing technical problems allows service escalation, if needed, to experts with sufficient competence to resolve particularly tough jobs. This speeds up resolutions of serious problems, avoids system downtime, and minimizes technical support bills.

For companies in the state of Illinois, Progent enables immediate remote communication with a UNIX/Linux, Solaris, macOS or OS X engineer for critical help to fix computer problems that are affecting productivity and are outside the scope of your in-house IT maintenance resources. Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CCIE-Certified service team can connect to your network via advanced remote troubleshooting technologies that allow them to provide quick and efficient evaluation and remediation of critical IT issues.

Troubleshooting Services Progent's Phone-based Consulting Specialists Can Provide Your Illinois Business
Progent's network engineers can offer advanced help for a comprehensive array of UNIX/Linux, Apple OS X, Cisco, and Microsoft solutions such as:

Online Expertise for UNIX/Linux, Solaris, and Apple macOS and OS X Environments
Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X remote technical support staff can help Illinois companies with a comprehensive array of information products and technologies including network infrastructure, email support, security expertise for computer systems and business operations, Windows coexistence with UNIX, Linux, Solaris, or Apple macOS and OS X systems, virtual server technologies for server consolidation and centralized management, and transitioning from legacy applications to current environments powered by updated versions of UNIX, Linux, Solaris, macOS and OS X, or MS Windows.

Progent's support experts can provide remote technical help for systems based on popular versions of the UNIX platform such as: macOS and OS X, Solaris, IBM AIX OS, HP-UX, BSD, SCO and Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux platforms including RedHat, SUSE, Debian-GNU and Slackware Linux.

Cisco Network Architecture and Security Solutions
Progent is unmatched in the network support industry for offering immediate and affordable access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite network consultants who are awarded this prestigious certification only after strenuous testing supervised by Cisco. The vast majority of CCIEs work for large corporations or national Internet service providers, and consequently their services are not readily accessible to the general public.

Progent is among the few network consulting providers that makes sure that CCIEs are available to assist small and medium sized companies. In addition, Progent can provide quick contact with a Cisco CCIE by phone so your company can receive immediate support for urgent system issues that are disrupting your productivity but are not within the comfort zone of your ordinary IT maintenance group. Progent's CCIE support experts can access your environment using sophisticated remote troubleshooting technology to execute rapid and economical diagnosis and repair of critical network problems.

CCIE Premier engineers from Progent can assist your company to design, setup, and support an integrated network infrastructure that can simplify business processes, cut costs, and speed time to profitability. By offering Cisco broadband routers experience with Cisco Catalyst switches consulting services and Cisco wireless products integration help, Progent can significantly enhance the business value of your integrated network in Illinois. To learn more information about Progent's expertise in Cisco network appliances, see Cisco Technology Engineering Support.

Microsoft Certified Partner for Online Expertise for Microsoft Windows
Progent's Microsoft-certified remote service professionals offer computer repair and IT help for all Microsoft server technologies. Progent is a Microsoft Partner and can offer your company the assistance of consulting professionals who can assist you with a wide range of technology practice areas including Microsoft Windows Server 2022 solution design and migration services, Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 consulting, Microsoft Exchange 2019 deployment, Microsoft Exchange 2016 Server migration, Microsoft Exchange Server 2013 integration, SharePoint Server 2019 design and configuration, SharePoint 2016 migration and hybrid integration consulting services, Microsoft Teams migration expertise, Microsoft Skype for Business Server configuration support and Lync Server maintenance, Microsoft Forefront TMG management and ISA Server 2006 maintenance, MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise, SQL Server 2016 migration and development, and SQL Server 2014 support, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics, System Center 2012 Operations Manager (SCOM 2012) network monitoring, Project Server and Server Online planning, SBS Server support, and Windows Essentials migration and cloud integration.

Premier System Security Engineers
Progent offers you contact with accredited CISA, CISM, and ISSAP security engineers who can deliver a range of system protection services that can enhance the resistance of your UNIX/Linux, Sun Solaris, or macOS and OS X environment against internal or external threats or assist you to recuperate rapidly from a breach. Security solutions available from Progent include: extensive security audits utilizing tools such as GFI LANguard, EEYE Vulnerability Scanner, and utilities from Metasploit and Hydra; quick recuperation from virus and worm assaults; integrating firewalls; designing safe architectures for remote and mobile connectivity; protecting your messaging system from viruses, spam and DHA attacks; and implementing 24x7 proactive monitoring. To read additional information about Progent's security expertise for small and medium-size companies, see Progent's Professional Support for System Security.

Business Applications Support: Online Classes, Customization, Problem Solving
Progent's Mac technology consultants can promote the creative facets of Mac computing by providing help services and education in graphics, audio, and motion video. Progent's consultants can provide expertise in a range of Apple Mac programs such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special jobs such as scanning or digitizing audio or video or setting up an audio/video post-production facility.

Progent's Application Experts Group offers in-depth engineering support and education in specific application fields including Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, custom development, and education for familiar Microsoft applications including CRM, Project, MS Word, and Excel. To learn additional information on Progent's consulting, programming, and training services for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, see Progent's Applications Experts Group.

Help Desk Call Center Support and Outsourcing Alternatives
Progent offers three programs for Help Desk Call Center services : UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Help Desk Services, and Help Desk Process Consulting and Staffing Services.

Progent's Help Desk Outsourcing Services are designed primarily for companies who need the immediate accessibility of an effective Help Desk Call Center but who have limited funds and internal support resources. Progent's Virtual Help Desk is a transparent extension of your current Helpdesk team. Progent can operate as a main Help Desk Call Center for your organization, represent an escalation resource for the most challenging technical problems, or be available in those situations when your other resources are too busy. Progent's Help Desk Consulting Services can aid you in establishing an effective new Help Desk Call Center or enhancing your current one, evaluating or customizing Help Desk Call Center application software to meet the particular needs of your company, or providing supplemental personnel to work online in conjunction with your internal Help Desk Call Center resources to handle high-demand scenarios such as system upgrades. To learn more on Progent's Help Desk Call Center outsourcing, see Progent's Call Center Services.

Progent's Remote Support Technologies
Progent has deployed a set of optimized tools, evolved during more than two decades of use, dedicated to allowing the highest standard of service for providing online engineering help and repair for small and medium-size business information systems. Progent provides secure Virtual Private Network support for VPN gateways from multiple leading companies such as Microsoft, Cisco, Netscreen and Checkpoint. Protected VPN remote connectivity enables the consultants of Progent's Technical Response Center to interface to your environment without compromising corporate security.

Progent's sophisticated customer support database system keeps comprehensive documentation for all support provided to Progent's customers. Every authorized Progent team consultant has the benefit of the history of services rendered to each client by any staff member. This history of issues and fixes is structured as a conveniently retrievable proprietary knowledge base that allows Progent's remote technical professionals to share their experiences with the whole team to ensure that the effectiveness of Progent's support services grows over time. Progent's partnerships with major industry leaders including Cisco and Microsoft make available additional vast support knowledge bases as well as to vendors' in-house engineering staff that enable Progent's online service specialists to find the best solutions quickly.

Get in Touch with a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Assistance Specialist Now
To find out how you can contact a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Certified CCIE for urgent remote professional assistance in Illinois, phone 1-800-993-9400 or visit Expert Online Computer Support.


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