If your business computer network is in the state of Illinois you can have fast online contact with a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified expert to resolve critical issues that threaten your IT network. Progent retains among the largest groups of UNIX and CCIE-certified support professionals accessible online of any independent support organization in the U.S. Rates are affordable, billing is by the minute, engagement is quick, and service is unbeatable.

In case your Illinois small business is situated far from larger metropolitan areas such as Chicago, Aurora, Rockford, or Naperville, access to UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE engineers may be problematic when there's an urgent situation. This could mean a loss of productivity for your business, upset customers, idle workers, and defocused management. By calling Progent's online services, you can get in touch with a Certified professional ready to offer help when you need it to get your network running.

Because Progent bills for phone support by the minute, your company is invoiced exclusively for services received. Progent requires no service activation fee. Some online service firms apply substantial minimum payments or bill for each quarter hour or longer. Progent's small granularity and straightforward pricing model do away with large bills for speedy solutions.

If your Illinois business requires online help for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, visit Progent's online help, call 866-776-4368, or visit Contact Progent.

Why is Progent's Remote Support Program Special?
Progent's seasoned staff of remote consulting professionals has a wide range of world-class computer skills. This enables Progent's online service experts to resolve the most complex technical problems more quickly than is feasible with typical independent service organizations or with the in-house IT staff usually available to small or mid-size companies. Progent has refined the tools and skills to fix problems efficiently in a wide variety of network environments that incorporate combinations of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco technologies. (Refer to Progent's client testimonials.)

Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CCIE engineers have qualified for major certifications including Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote service team members also hold a number of high-level Cisco credentials which include Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional, Voice Professional, CCDA and CCDP.

In order to help companies who operate networks powered by a mix of UNIX, Linux, Solaris, macOS and OS X, and Microsoft operating systems, Progent's online support team can provide the services of consultants have earned important Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). For delivering advanced security consulting, Progent offers phone-based contact with professionals who have qualified for the industry's top security certifications including CISM consultants, Certified Information Systems Security Professional experts, and ISSAP engineers. The scope of Progent's technical knowledge coupled with Progent's team-oriented approach to repairing network difficulties streamlines service escalation, if appropriate, to experts with relevant background to deal with particularly tough jobs. This accelerates remediation of serious network problems, prevents system downtime, and minimizes technical support bills.

For businesses throughout Illinois, Progent allows fast online access to a UNIX, Linux, Sun Solaris, macOS or OS X engineer for emergency support to fix computer problems that are damaging business productivity but are not within the scope of your local IT service organization. Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-Premier support professionals can analyze your network using the latest remote troubleshooting technologies that allow them to perform quick and economical evaluation and repair of critical computer problems.

Troubleshooting Services Progent's Remote Support Experts Can Offer Your Illinois Company
Progent network engineers are qualified to offer advanced help for an extensive array of UNIX/Linux, Apple OS X, Cisco, and Microsoft Windows technologies such as:

Online Support Services for UNIX, Linux, Sun Solaris, and macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X phone-based technical support staff can assist Illinois companies to maintain a broad set of IT products and technologies including network infrastructure, messaging support, security expertise for networks and business processes, Microsoft Windows integration with UNIX/Linux, Solaris, or macOS and OS X systems, virtual server technologies for processor consolidation and streamlined management, and transitioning from legacy applications to modern environments powered by newer versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Windows.

Progent's support professionals offer online troubleshooting for systems powered by popular versions of the UNIX operating system such as: macOS and OS X, Solaris, IBM AIX Operating System, HP-UX, Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or familiar Linux products including RedHat, SUSE, Debian-GNU and Slackware.

Cisco Network Architecture and Security Solutions
Progent leads the IT consulting arena for offering fast and economical communication with Cisco CCIEs. CCIEs are elite network consultants who qualify for this rare credential by passing thorough testing administered by Cisco. The vast majority of CCIEs work for large enterprises or national ISPs, and so their skills are not easily available to smaller companies.

Cisco Premier engineers from Progent can help you to architect, configure, and service a converged business network that can simplify business processes, reduce expenses, and accelerate the path to positive ROI. By combining Cisco broadband routers expertise with Catalyst switches support and Aironet wireless products integration help, Progent can significantly improve the business value of your information network in Illinois. To learn more information on Progent's support for Cisco network appliances, visit Cisco Network Engineering Expertise.

Microsoft Certified Partner for Phone-based Technical Support for MS Windows
Progent's Microsoft-certified remote support experts can provide network problem solving and IT assistance for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can provide your company the expertise of support professionals who can assist your company with a wide range of technology practice areas including Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 migration, Windows Server 2008 R2 support, MS Exchange Server 2019 deployment, Microsoft Exchange Server 2016 migration, Microsoft Exchange 2013 configuration, Microsoft Exchange Server 2010 maintenance, SharePoint 2016 migration support, SharePoint 2019 design and integration, Skype for Business Server integration consulting and Lync maintenance, Forefront TMG administration and ISA Server 2006 migration, Microsoft SQL Server 2017 consulting, SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics, Microsoft System Center 2012 Operations Manager monitoring and reporting, Project Server training, SBS Server 2011 support, and Windows 2012 R2 Essentials cloud integration.

Certified Network Security Professionals
Progent offers you access to qualified CISM, CISSP and ISSAP security consultants who can deliver a range of system protection solutions to improve the immunity of your UNIX, Linux, Sun Solaris, or macOS and OS X environment against attacks or help you to recuperate rapidly from a breach. Security solutions offered by Progent include: comprehensive security evaluation utilizing technologies such as GFI LANguard NSS, NMAP Port Scanner, and software from Solar Winds and Hydra; fast recuperation from virus and worm attacks; setting up firewalls; establishing safe techniques for remote and mobile access; protecting your email system against viruses, spam and directory harvest attacks; and offering 24x7 proactive monitoring. To find out additional information about Progent's security expertise for small and medium-size companies, see Progent's Consulting Services for Network Security.

Applications Support: Webinar Training, Custom Programming, Problem Solving
Progent's Apple Mac technology experts can promote the creative facets of Macintosh environments by providing consulting services and training in imaging, sound, and motion video. Progent's consultants offer help in a variety of Apple Mac applications including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special jobs such as scanning or digitizing audio or video or configuring an audio/video production facility.

Progent's Application Experts Group can supply in-depth engineering support and training in specific application fields such as Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also offers consulting, programming, and education for popular Microsoft applications such as Microsoft CRM, Microsoft Project, Word, and Microsoft Excel. To learn additional information about Progent's expertise, custom development, and education services for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Group.

Help Desk Outsourcing Options
Progent provides several service offerings for Help Desk assistance : UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Services, and Call Center Consulting and Staffing Services.

Progent's Help Desk Call Center Outsourcing Services are intended primarily for businesses who need the timely availability of an effective Help Desk Call Center but who have relatively small budgets and internal support bandwidth. Progentís Virtual Help Desk is a transparent supplement to your existing Help Desk team. Progent can operate as a main Call Center for your organization, serve as an escalation resource for tough network issues, or be available in those instances when your other resources are too busy. Progent's Call Center Consulting Services can aid you in establishing an efficient new Call Center or improving your existing one, selecting or customizing Help Desk Call Center application software to address the special needs of your business, or providing temporary staff to work online in conjunction with your internal Call Center resources to handle demanding scenarios like system upgrades.

Progent is a Microsoft Partner and has a skilled roster of Cisco-certified networking specialists. Progent's Call Center staff of experienced UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft professionals are available to offer your customers fast contact with a reliable technical support team with extensive background in telephone-based support and online repair service for small and midsize business networks. Progent's focus is on earning the Help Desk a positive image as a significant contributor to company productivity, and Progent's target is to resolve and not simply report problems. To learn additional information on Progent's Call Center support and outsourcing services, refer to Progent's Help Desk Services.

Progent's Remote Technical Support Tools
Progent has deployed a collection of optimized tools, evolved during years of use, focused on enabling the most advanced quality of efficiency for delivering remote engineering help and troubleshooting for small and midsize company information systems. Progent provides secure VPN support for gateways from multiple leading sources such as Microsoft, Cisco, Sonicwall and Checkpoint. Protected VPN offsite connectivity enables the consultants of Progent's remote service group to interface to your environment remotely without compromising network security.

Progent's highly evolved service database system stores extensive records for all support provided to Progent's customers. Each active Progent staff engineer has the benefit of the history of support rendered to each client by any team member. This archive of issues and solutions is organized as a conveniently retrievable internal knowledge base that allows Progent's online support engineers to communicate their knowledge company-wide to ensure that the quality of Progent's support improves daily. Progent's certifications with key industry leaders including Cisco and Microsoft permit access to additional vast technical support databases as well as to manufacturers' internal technical staff that enable Progent's remote consulting specialists to find the optimal solutions quickly.

Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Assistance Specialist Immediately
To learn how you can contact a UNIX, Linux, Solaris, macOS or OS X engineer or a Cisco CCIE for emergency remote professional help in Illinois, phone 1-800-993-9400 or visit Urgent Online Computer Support.

An index of content::

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Progent's pricing model is to charge for online support and on-site visits per minute. Consequently, you are billed only for received services. Progent does not impose a higher rate for off-hours or emergency service, and within California or in regions where Progent provides in-person service, Progent does not charge for travel time except for emergency support where on-site time is less than four hours. In addition, Progent applies no initialization fee and requires no retainer for support services delivered during normal working hours. Many service organizations demand substantial minimum fees or charge for every fifteen minutes or longer. Progent's small granularity does away with big invoices for quick solutions so you won't be forced to permit minor problems to fester.

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If your business operates a UNIX, Linux, or Solaris network or a multi-OS computer system, Progent's CISA and CISM-premier security specialists can assist your entire enterprise in a wide range of security topics including security management practices, security architecture and models, access control systems and methodology, software development security, operations security, hardware security, telecommunications, network and web security, and disaster recovery preparedness. CISA and CISM stipulate the fundamental competencies and worldwide standards of knowledge that network security professionals are expected to possess. These accreditations provide IT management the confidence that those who have earned their CISM or CISSP qualification have the experience and theory to deliver effective security management and engineering services.

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SCCM 2016 Reporting Setup and Support
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Configuration Manager 2016 automates application and device provisioning at scale, centralizes security and compliance settings control, inventories network resources, protects against company data leakage, performs health monitoring, enables safe self service, and offers a common point of control for managing mixed-OS networks based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud integration specialists can assist businesses of any size with any aspect of designing, installing, operating and repairing a System Center 2016 Configuration Manager deployment for on-premises, cloud, or hybrid networks.

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CRISC Certified Risk and Information Systems Control Analyst Services
CRISC Certified Risk and Information Systems Control Manager Technology Professional

Progent can provide the guidance of a CRISC-certified risk management expert to assist you to plan and implement an enterprise risk management (ERM) strategy following leading practices promoted by CRISC and geared to align with your organization's risk appetite, business goals, and budgetary guidelines.

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Microsoft Lync Server IM Online Consulting
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Progent's Microsoft-certified consultants can assist your company to assess the benefits of Lync Server for your environment and can help you to design and carry out a rollout of Lync Server that unifies the management of Instant Messaging and Presence and increases the output of your in-house staff, at-home workers, and smartphone users. Progent can also assist your company to carry out an efficient upgrade to Lync Server from Microsoft Office Communications Server or from Microsoft Live Communications Server, interface Lync Server 2010 with Microsoft Exchange, SharePoint Server, and SQL Server, show you how you can run Lync Server 2010 to enhance the collaborative functions of MS Office programs, and offer webinar training and ongoing support for Lync Server 2010 and other Microsoft products.

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Microsoft Windows 2008 R2 Specialists
On-site Technical Support for Microsoft Windows 2008 R2

Microsoft Windows Server 2008 R2 features outstanding levels of performance, protection, fault tolerance, scalability, and flexibility that accelerate output of on-site, branch office, and mobile users. Progent's Microsoft-certified professionals can provide affordable online consulting, troubleshooting, and education services to help you to design, implement, and maintain Windows Server 2008 R2 in order to add substantial strategic value to your network.

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Progent's proven ransomware recovery experts can help you to restore a network victimized by a ransomware cryptoworm like Ryuk, Dharma, Hermes, or MongoLock.

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Microsoft Office 2003 Migration Companies
Microsoft Office Networking Group

Progentís IT outsourcing support offerings for small companies include planning Windows XP, .NET, and BackOffice environments, managing migrations XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk Call Center, remote and on-premises troubleshooting, fixing chronic integration problems, and producing a comprehensive security plan. Progent can help you enhance network reliability and performance with zero-downtime technologies, resilient network architecture, and proactive server monitoring. Progent also offers project management help for large-scale migrations and can assist with requirements assessment, resource identification, BOM development, vendor qualification, procurement coordination, and full documentation. Progentís IT outsourcing service also includes education for office productivity software such as Microsoft Office XP.

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Microsoft Certified Partner Microsoft System Center OpsMgr 2012 R2 Support Outsourcing

Progent's Microsoft-certified consulting experts have more than a decade of experience planning, implementing, optimizing and fixing System Center Operations Manager environments and can provide companies of all sizes advanced online or on-premises consulting services for System Center 2012 Operations Manager. Progent can help your company to design a topology for System Center 2012 Operations Manager servers that provides the performance and availability required to watch over your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to install and customize Microsoft SCOM 2012 management packs based on best practices for tracking network fabric and Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive online or onsite technical support to assist you to fix serious problems detected by System Center 2012 Operations Manager.

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Small Office IT Support for Cisco Network Management

Progent's Cisco-Certified network management consultants can show you how to use Cisco's network management tools alongside a selection of powerful third-party products to build a comprehensive network management strategy to keep your environment running smoothly, fully utilize limited resources, guard your data, revive rapidly from device breakdown or deliberate attacks, and allow you to add or reassign valuable resources sensibly and economically as your company grows.

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Exchange Server 2003 Upgrade IT Consulting
Online Consulting for Microsoft Exchange

Progent's Microsoft-certified professionals provide computer support and network consulting services for Microsoft Exchange 2003 Server, Microsoft Windows Server 2003, and for the entire family of Microsoft server platforms. Progent's migration, configuration, management, and troubleshooting expertise for Microsoft Exchange 2003 Server include planning, installation, documentation, onsite and off-site troubleshooting, Help Desk Call Center support, expert security consulting, and comprehensive IT outsourcing.

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Windows 2012 R2 Clustering Technical Consultant
Microsoft Windows Server 2012 Clusters Online Technical Support

Progent's Microsoft-certified failover clustering experts can help companies of all sizes to evaluate the benefits of utilizing Microsoft Windows Server 2012 failover clustering to build a powerful high-availability/disaster recovery solution, help you to plan and install a Windows Server 2012 environment, deliver online and on-premises consulting services and technical support for clusters composed of physical servers or virtual ones, and show you how to centralize the administration of failover clusters.

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Computer Consultants for ISA 2000 Server
ISA Server Technical Support

Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have long experience developing Microsoft ISA Server-based security installations for IT networks with many sites, remote users, and mission-critical eCommerce applications. Progent's ISA Firewall experts are available to help your small business in planning and deploying an installation of ISA Server 2000 or ISA 2004 Server that supports your network protection needs without overly restricting your IT system productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

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Progent's Citrix-accredited engineers can help your company to understand the strategic benefits of XenServer and other Citrix platforms, and can help you to plan, test, implement, troubleshoot, and support a Citrix XenServer installation. Progent can in addition analyze your existing XenServer deployment and help you to optimize resource utilization, responsiveness, security and compliance, uptime, and recoverability.

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Project Project Pro for Office 365 Development Companies
Project Professional Contract Programmer

Progent's Microsoft engineers offer advanced expertise in deploying, operating and troubleshooting any edition of Project, Project Server, and Project Online and can deliver a wide variety of cost-effective online consulting services based on industry best practices to assist organizations of any size to get all the benefits of this powerful platform. Support services available from Progent include solution planning, installation and upgrades, setting up secure file and status sharing among local and remote or mobile users, network infrastructure optimization, and customized webinar training classes.

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Progent can provide affordable remote consulting to help companies to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist you with every phase of Amazon AWS integration including needs analysis, preparedness assessment, architectural design and review, pilot testing, deployment, administration, performance optimization, licensing management, backup/restore mechanisms, and security and compliance.

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ProSight Remote IT Management Engineer
Engineer for Small Business Network Management Outsourcing

Progent's ProSight family of managed services are geared to offer organizations who have small internal network administration and support teams with low-cost help from world-class management tools and consulting experts. Advantages of Progent's ProSight line of managed IT services include predictable network maintenance expenses, automation of routine management tasks, ongoing adoption of the latest information technology, graceful transition from legacy systems to up-to-date solutions, improved fit between computer technology with strategic goals, guidance from seasoned IT experts, and allowing management to focus on business issues instead of fast-evolving network technology.

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DoubleTake Carbonite Replication Configuration

DoubleTake/Carbonite Software offers a selection of products intended to provide small and midsize companies a variety of affordable alternatives for replicating and restoring vital applications including Exchange Server, SQL Server, RIM Blackberry, and Microsoft SharePoint. Progentís business continuity planning experts have extensive backgrounds incorporating DoubleTake/Carbonite technology into small business IT networks to achieve an advanced state of fault tolerance and disaster recovery readiness at an affordable cost.

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CCDP Expert Certified Aironet Wave 2 Wi-Fi Access Point Network Engineer
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Progent's Cisco CCIE wireless network infrastructure experts offer online or onsite integration and debugging services to assist your organization to plan, implement, update, tune, administer and debug Aironet Wi-Fi access point deployments of any scale or architecture. Progent's Cisco Wi-Fi controller experts can also assist you to combine your wireless environment with your wired network infrastructure and cloud-based resources to create an enterprise-wide connectivity foundation that is easy to manage and scale. Progent also can provide affordable wireless site surveys to help you to decide the most efficient selection, placement and configuration of Aironet Wi-Fi APs to accommodate your specific office layout, construction, and expected network traffic.

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Data Protection Manager 2016 Security and Compliance Consulting Services
SCDPM 2016 Information Technology Consulting

Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) offers near-continuous backup and simplified restore functions for Microsoft-based networks. Data Protection Manager 2016 offers application-aware protection for key platforms such as SQL Server, Exchange Server and SharePoint Server, protects Windows and Linux virtual machines, supports VMs running on Windows Hyper-V and VMware, and can use Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified consultants can help businesses of all sizes to plan, implement, administer, and repair a multi-site backup/recovery system built around System Center 2016 Data Protection Manager. Progent can assist you to upgrade from an older release of DPM or from an outdated system, and Progent can optimize your DPM 2016 ecosystem for on premises, hosted, cloud or hybrid deployments. Progent offers remote or onsite support and can provide as-needed guidance to resolve technical bottlenecks or deliver end-to-end project management services to make sure you complete your Data Protection Manager 2016 deployment on time and within your budget.

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Amazon AWS hybrid cloud integration Development Firms
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Progent can provide cost-effective online support to help businesses of any size to access Amazon AWS cloud services such as Amazon EC2 for virtual server hosting, Amazon S3 for scalable high-performance storage, and Amazon Glacier for low-cost long-term archiving. Progent can help you with every phase of Amazon AWS integration including needs analysis, preparedness assessment, architectural design and review, pilot testing, configuration, centralized administration, performance optimization, licensing management, disaster recovery solutions, and security strategies. Progent offers advanced expertise with firewalls and VPN access and can help you deploy all-cloud or hybrid cloud environments that seamlessly incorporate Amazon AWS services. Progent offers as-needed support to assist you to resolve technical roadblocks or Progent can provide comprehensive project management outsourcing services to help you migrate to the Amazon AWS platform on time and within budget.

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Hybrid cloud integration Specialist
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Progent can help you to design and administer hybrid ecosystems that can include Windows and Linux systems and applications in both cloud-based solutions or in hybrid topologies that utilize local resources along with public cloud services. To help you to integrate public cloud services with physical datacenters, Progent can provide a variety of cloud integration services such as Microsoft Azure hybrid cloud design and integration consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service (WMS) development and debugging. Progent has two decades of background delivering high-level consulting services online, and Progent can make sure you complete your cloud integration initiatives quickly and within your budget.

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Dynamics GP Network Consultant
Great Plains Onsite Technical Support

Key characteristics of Microsoft Dynamics GP/Great Plains software include a modular structure that lets you license only the functionality you need, a standardized architecture built on Microsoft technologies to safeguard your investment and offer a tightly integrated environment, enhanced reporting capabilities that permit you to monitor all activities, income and expenses and sales trends, compatibility with Microsoft Office to speed access to corporate data, the ability to integrate data from virtually any db software or workstation application into Microsoft Dynamics GP/Great Plains, plus an open design that makes it possible to develop custom applications. Progent can show you how to configure and maintain a reliable, secure server and communications infrastructure to support Microsoft Dynamics GP, and can offer experienced GP consultants to help you convert the powerful features of Dynamics GP business accounting software into a productive business management solution.

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Microsoft Dynamics GP/Great Plains accounting includes analytics and reporting capabilities that allow you to track all business processes, sales and spending, and sales trends with integrated drill-down, inquiry, and reporting capabilities. Progent's Dynamics GP reporting consulting expertise can enable you to design reports that let you analyze your business more thoroughly, turning uncooked data into valuable management information. Progent can enhance your reporting and business analysis by offering Crystal Reports consulting, FRx support, and Microsoft Excel assistance. In addition to offering reporting help, Progent can supply Microsoft .NET support, Microsoft SQL Server expertise, and application experience with VBasic, XML and other tools in order to deliver specialized business application development and web commerce applications that work seamlessly with Microsoft Dynamics GP.

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ISA 2006 Firewall Consultant Services
Remote Support Services for Internet Security and Acceleration Server 2006

ISA 2006 is a comprehensive gateway that provides a powerful application layer firewall, virtual private network (VPN), and web caching solution for protecting the Internet-facing applications of any organization against a wide range of attacks. Progent's Microsoft ISA Server experts can show you how to plan, cost-justify, test, install, customize and manage the Standard or Enterprise edition of ISA Server 2006 on your information system.

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Progent's CCIE-certified network infrastructure experts can assist your organization to maintain legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also help you to set up, manage, upgrade and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.

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Progentís expert programmers, database architects, and project managers can help large businesses to complete development programs for Microsoft Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include fast access to veteran project managers for high-level planning and project co-ordination or Progent can assist clients fill in expertise gaps by providing relational database architects and programmers skilled in developing line-of-business applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can help businesses to incorporate SharePoint with additional applications like Microsoft SQL and Excel to create data-intensive intranets and portal sites. Progent also offers experience with multiple web development tools and can assist clients to build, expand, repair, or migrate web-based applications to utilize the most current web technology.

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Progent offers consulting for security evaluation products including LANguard from GFI for running a set of automatic system testing scans to uncover possible security gaps. Progent has extensive knowledge of security analysis tools and can help you to make sense of audit reports and react effectively. Progent can show you how to design protection into your company processes, configure auditing applications, plan and implement a protected system architecture, and suggest policies to maximize the safety of your IT system. Progent's security professionals are able to assist you to configure a firewall, design safe remote connectivity to email and business applications, and install virtual private network. Progent's qualified security consultants can test the security of web software and can provide extensive security evaluations of company-wide security to determine your organization's compliance with important industry security standards such as HIPAA, PCI, and ISO 17799.

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Information Technology Consulting for Windows Server 2008 R2
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Progent's certified professionals can assist you you to evaluate the advantages of Windows Server 2008 for your company, develop test systems and migration plans, integrate Windows Server 2008 with your network environment and workload, train your IT personnel how to use new management tools, and deliver ongoing consulting and support via low-cost options including Help Desk service and online technical support.

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Progent's Cisco-certified SIP infrastructure experts can help your business to plan, integrate, manage, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks and can provide affordable remote or on-premises support to help businesses to migrate efficiently to a modern communications network that offers accelerated return on investment. Progent's certified Microsoft collaboration consultants can assist you to establish interfaces between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms such as Skype for Business Server and Lync Server for access to a SIP-based IP PSTN trunk.

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Progentís Microsoft consultants provide small and medium size companies enterprise-class consulting support for SMS Server 2003 and Configuration Manager, Microsoft's standard tools for update and deployment automation. System Center Configuration Manager 2007 is Microsoft's new name for the change management platform formerly called Systems Management Server. System Center Configuration Manager 2007 offers a variety of new features to SMS Server 2003 such as full automation, integrated Windows Vista Microsoft Windows Server 2008 awareness, NAP security support, and boot image management. Progentís certified consulting professionals can show you how to use SMS Server or System Center Configuration Manager effectively for automated OS and application installation, security patch administration, software tracking, and software license reconciliation. Progent's consultants can also help you to move smoothly from Systems Management Server to System Center Configuration Manager.

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Specialists for Meraki

Progent's Cisco-Meraki Wi-Fi access point experts can assist you to plan, configure, administer and debug Cisco's Meraki-based Wi-Fi networks for environments from a branch office to a large campus or a multi-site enterprise. Progent can also help clients to incorporate other Cisco devices for unified management.

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macOS and Windows integration Computer Consultants

Progent's service experts in Mac and Windows technology can help you combine Mac and Windows systems into seamless networks with resource sharing and workgroup support. Allowing productive co-existence among a variety of servers and desktops powered by Apple Mac OS and Windows requires extensive knowledge of and experience with Apple Macintosh and Microsoft technology. Progent's background in Windows and Macintosh service makes it possible to offer expert assistance to companies that depend on these platforms to maintain their competitive edge. Progent can also help your business to integrate Apple's iPhones and iPads to operate with smoothly with your Windows network.

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Progent provides customers the services of consultants who have earned some of the computer industry's most prestigious certifications. Progent thinks that customers have the right to be sure that their IT service providers have formal testing as well as broad practical experience so that Progent's clients can use Progent's support with confidence. In many cases, vendor certifications such as the CCIE confers priority for substantially better vendor help than is available to non-certified service providers, enabling Progent to offer customers a higher class of IT service. In other cases, major credentials such as CISA or ISSAP for IT security can aid corporate customers to show compliance with regulatory demands by using the assistance of recognized industry professionals.

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Remote Network Support Consultant
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For medium-size companies looking for network support, Progent offers an array of options including local service, remote assistance, phone-based Help Desk, round-the-clock support with automatic network monitoring, emergency staffing, site relocation support, application programming, and professional consultation. For midsize businesses in California or other areas covered by Progent's onsite consultants, Progent offers professional in-person support for fixing network issues rapidly and affordably.

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Engineers for Microsoft Lync Server

Lync Server 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop sharing, and both IP-based and traditional PSTN telephony. Lync 2010 can enhance the capability of Exchange Server, SharePoint and Office desktop or Office 365 and streamlines administration via integration with Windows AD. Lync can also cut expenses by doing away with Voice-over-IP equipment and subscription fees, PBX gear, or legacy teleconferencing technology. Progent's certified unified communications experts can provide online and on-premises support to assist your company to maintain and troubleshoot your existing Lync Server 2010 environment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is the new release of the product. Progent can also help you to plan and execute an efficient Skype for Business migration.

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Network Engineer for ISA 2004 Enterprise Edition Server
Network Consulting for ISA 2004 Server

Progent's certified ISA Server consultants have broad experience developing corporate security designs for IT networks with many locations, remote workers, and mission-critical web-based applications. A Progent ISA Server consultant can help your small business design and deploy an installation of Microsoft ISA Server 2004 that supports your information protection requirements without restricting your network.

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Progent offers businesses of any size enterprise-class network remote or in-person consulting for networks based on Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Certified network consulting experts also can provide security expertise for companies varying in size from the small office to the global enterprise.

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Progent's ProSight Email Guard uses the technology of top data security vendors to deliver web-based control and world-class protection for your email traffic. The hybrid structure of Email Guard integrates a Cloud Protection Layer with a local gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer serves as a preliminary barricade and keeps most unwanted email from reaching your network firewall. This decreases your exposure to external threats and conserves system bandwidth and storage. ProSight Email Guard's on-premises security gateway device adds a further layer of analysis for inbound email. For outgoing email, the local gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local gateway can also help Exchange Server to monitor and protect internal email traffic that stays inside your security perimeter.

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Progent's Cisco CCIE-certified network infrastructure experts have extensive experience assisting ISPs to design, implement, administer, tune, and troubleshoot high-availability, extensible connectivity solutions appropriate for shared public networks.

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Computer Engineer for Dynamics GP Great Plains Accounting
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Progentís Microsoft certified consultants provide a variety of consulting services for Microsoft Dynamics GP. Microsoft Dynamics GP/Great Plains is an accounting and ERP tool based, like all Microsoft accounting solutions, on the expandable and familiar foundation of Windows technology. Microsoft Dynamics GP offers an affordable tool for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is easy to deploy and configure, and with its modular design you can purchase only the capability you currently need, with the ability to add users and increase functionality in the future. Progentís Microsoft Dynamics GP support experts can show you how to install, configure and manage the latest release of Microsoft Dynamics GP or upgrade smoothly from an older release.

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Microsoft Axapta IT Consultant

Progent can provide you with application developers who can customize your Microsoft Dynamics ERP, MRP, and financial system applications to meet your specific company needs. Progentís Microsoft-certified consultants offer experience in Microsoft Dynamics Microsoft Axapta, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management System. Progent also offers custom e-Commerce consulting services for secure, company-wide information sharing as well as interfacing with Customer Relationship Management products.

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SharePoint Technology Consulting Remote Support Services for Microsoft SharePoint 2013
Sherman Oaks, CA Consulting Services Firm Network Consulting Experts
Exchange 2007 Remote Support
Consultant Services for Microsoft Exchange 2007

Progent's expert consultants can help you define and deploy an efficient in-place Exchange Server 2007 migration strategy that minimizes network disruption, reduces long-term support demands, and makes your Exchange Server 2007 easy to administer. For complex multiple server or multi-site upgrades, Progent offers the experience to complete your project rapidly and affordably. Progent's Microsoft Exchange Server 2007 help, repair, and consulting offerings include expertise with the integration of outside vendor enhancements of Exchange 2007 Server and the design of unified messaging solutions powered by Microsoft Exchange Server 2007.

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Progent Management Tech Expert
Progent's Management Team Technical Support Companies

Progent's management team consists of industry veterans with years of experience delivering computer consulting, technical support, and strategic IT planning to businesses ranging in size from startups to global enterprises. Great support calls for great people, and Progent is proud to have assembled a management team able to provide businesses with the top service value available anywhere.

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Consultant for Microsoft System Center 2012
Microsoft System Center 2012 Remote Support Services

Progent has over 10 years of background integrating, maintaining and troubleshooting the core platforms included with Microsoft System Center and can help your organization to plan, deploy, manage, and repair your Microsoft System Center 2012 R2 ecosystem to optimize the uptime and responsiveness of your critical IT resources across a mix of Windows and Linux/Unix operating systems and local and Cloud-connected fabric. Progent's consultants can assist you to upgrade to the latest version of System Center from an earlier release or from a third-party IT management platform to provide the benefits of best-in-class deployment, centralized management, security and compliance, plus datacenter and critical application performance monitoring.

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SQL Server Reporting Services Professionals
SQL Server Business Intelligence Online Support

Progentís Microsoft certified professionals can provide small and mid-sized companies advanced Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis platform that enables the speedy development of advanced business applications that can give your business a competitive advantage. SQL Server provides built-in support for XML and can query across the Internet and outside the firewall. In addition to providing expertise, support and troubleshooting services, Progentís SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the business value of your IT network. Progent can also help you upgrade from earlier versions of SQL Server to SQL Server 2005.

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Microsoft Windows 2000 Network Consulting
Microsoft Windows 2000 Consultant

Progent's Microsoft-certified Windows 2000 Server experts can provide computer help and information technology consulting services for the entire line of Microsoft .NET Enterprise Servers, Windows Server 2000, and Windows Server 2003. Progent's Microsoft Windows 2000 Server integration, optimization, and troubleshooting offerings include system design, installation, project management, local and remote technical support, Help Desk outsourcing, professional security analysis, full service outsourcing, and economical co-sourcing.

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Stockton Implementation Northern California Small Business Computer Consultant in California
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Mid-size Office Server Consultants
Midsize Business Networking Consultant

Progent offers network support for mid-size businesses with 100 to 250 network users. The mid-size business or office has typically been an underserved part of the market for IT consulting expertise. The overhead and service delivery practices of major third-party service organizations make them excessively expensive for the ordinary mid-size business or small medium business (SMB), which commonly has a minimal IT budget with which to maintain an IT system whose complexity and sophistication are often similar to the information systems of far bigger companies. Progent's service delivery model, which takes full advantage of online service, virtual network infrastructure and proactive network monitoring, significantly lowers the IT maintenance expenses of an SMB while offering the small organization with big-company service from certified, IT experts knowledgeable in a broad range of midsized business technologies. If your medium size organization or small business is searching for the quality of IT support needed by a mid-size organization without paying enterprise prices, call Progent.

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Citrix XenCenter Consultancy
Consultant Services for Citrix XenServer

Progent's Citrix-accredited engineers can help your company to evaluate the strategic benefits of XenServer and additional Citrix platforms, and can assist your IT organization to design, test, implement, troubleshoot, and maintain a Citrix XenServer installation. Progent can in addition analyze your current XenServer deployment and help you to enhance resource utilization, responsiveness, protection, availability, and disaster recovery.

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Microsoft Experts Business Software Programmer
Microsoft Certified SharePoint application development Engineer

For assistance writing, enhancing, or troubleshooting applications for Microsoft Windows, any version of Linux, or for the Web, Progentís expert team of programmers, relational database designers, and project managers can help ensure you get the project completed on time and within your budget. Progent's experienced application programmers can provide cost-effective and expert remote help for projects as small as writing VBA macros for Excel or as challenging as developing line-of-business RDBMS applications built on Microsoft SQL Server or MySQL.

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Consultants for Microsoft Exchange 2000
Support for Exchange Server 2000 Upgrade

Progent is one of the most qualified IT consulting companies for designing email systems based on Exchange 2000 Server. Progent specializes in helping small companies get the full advantages of Microsoft Exchange 2000 under common scenarios such as updating from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and outsourcing your Exchange 2000 Server management.

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Checkpoint Security Auditor

For smaller businesses, computer security and regulatory compliance can be too complicated to stay ahead of but too risky to ignore. The largest biggest institutions have been breached, and the leading cloud services have on occasion been taken down. It seems like there's no place to run. Progent has made it economical for small and midsize companies to carry out critical IT security projects successfully by offering the advantage of billable time to the nearest minute without any minimum billing for remote support. This means you can have the help of a seasoned computer expert to deliver precisely the help you need whenever you require it. Progentís CISA, CISM, GIAC, CISSP and ISSAP certified security experts can assist your business with any level of network security including security audits, virus defense and recovery, spam and email content filtering, email data leak protection, regulatory compliance reporting, and designing a complete security strategy.

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Check Point Intrusion Detection
Cisco PIX Information systems Security Outsourcing

For smaller organizations, network security and regulatory compliance can be excessively complicated to stay ahead of yet too dangerous to ignore. The largest biggest enterprises have been hacked, and the top cloud services have occasionally been knocked out. It seems as though there's nowhere to run. Progent makes it economical for small and midsize businesses to implement vital IT security tasks effectively by providing the advantage of billable time to the nearest minute with no minimum charge for remote support. This means you have the help of a world-class information expert to provide precisely the knowledge you need whenever you need it. Progentís CISA, CISM, GIAC, CISSP and ISSAP certified security experts can assist you with any aspect of system security including security assessments, virus defense and recovery, spam and email content filtering, email data loss and data leak prevention, compliance reporting, and creating a complete security strategy.

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Microsoft Exchange 2007 Specialist
Exchange Server 2007 Remote Troubleshooting

Progent's expert consultants can help you design and deploy a smooth in-place Exchange Server 2007 migration plan that avoids network disruption, simplifies ongoing service requirements, and makes your Exchange Server 2007 easy to manage. For complicated multiple server or multi-location upgrades, Progent has the knowledge and experience to complete your project rapidly and economically. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and design offerings include assistance with the configuration of outside vendor enhancements of Exchange 2007 Server and the creation of unified messaging implementations powered by Exchange 2007 Server.

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Referral Program for Computer Consulting Professionals
Reseller Program for IT Services Configuration

Progent offers a variety of programs that allow single consultants or organizations to profit by acting as referrers, sales agents, or resellers of Progent's technical support and advanced consulting. Options are performing as a sales representative for Progent-branded services or using Progent's information technology engineers under your own service brand as a transparent arm of your network services team.

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Technology Consulting Services for Windows 2008 Active Directory
Engineer for Microsoft Active Directory

Windows Enterprise Directory requires extensive hands-on experience to configure optimally across an enterprise. Progentís Microsoft Premier consultants are experienced in planning, deploying, and supporting sophisticated Enterprise Active Directory installations. Progentís areas of proven competence with Microsoft Windows Active Directory include replication issues, multi-domain partition design, repair of corrupted Active Directory objects, dealing with legacy legacy software configuration objects in production AD environments, and repair of unsuccessful installations of AD and Active Directory-integrated programs.

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Catalyst Switch IOS Online Help
Cisco Certified Expert Catalyst Switch VSS Consultant Services

With Cisco Catalyst switches for small and medium-sized businesses, Cisco enables organizations to gain the full benefits of adding intelligent services into their networks. Cisco's switch technology makes it possible to deploy capabilities to make your network infrastructure highly available to accommodate real-time needs, scalable to facilitate future growth, secure enough to guard restricted information, and capable of prioritizing and controlling traffic flows to optimize system operations. Progent's CCIE certified engineers can help you select and deploy Catalyst switches appropriate for your business. Also, Progent's CISM and CISA certified security consultants can help you create a strategic protection policy and configure Catalyst switches so they help support your security strategy. Catalyst switches that Progent provides expertise for include Cisco's Catalyst 2950 switches, Cisco Catalyst 3560 switches, Catalyst 4500 switches, and Catalyst 6500 Series Switches.

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Upgrade Help for Solaris-Windows
Solaris to Windows Upgrade Help

Progent can assist you to design and implement an efficient migration from a Solaris-powered IT system to a network powered by Windows and suited for supporting Microsoft's familiar office productivity software, business applications, and software development tools. Progent's Sun Solaris, Windows and Cisco consultants and software development specialists can assist you to guard your data and reduce productivity discontinuity by designing an efficient transition plan that preserves your existing investments in Solaris application and technology. UNIX-to-Windows migration consulting expertise available from Progent include evaluation of existing infrastructure, transition strategy and validation, Microsoft Exchange migration support, information and application transition, and processor and storage migration and economization.

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