If your business network is in the state of Illinois you now have quick online access to a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE consultant to fix complex problems involving your network. Progent retains one of the most extensive groups of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consultants accessible remotely of any nationwide support firm in the U.S. Rates are reasonable, billing is by the minute, engagement is quick, and service is world class.
In case your Illinois company is situated far from major urban neighborhoods like Chicago, Aurora, Rockford, or Naperville, support from UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified experts is often problematic when there's an emergency. This can result in a drop in income for your business, angry customers, idle employees, and distracted executives. By contacting Progent's online services, you have access to a Certified consultant who can provide help whenever you require it to get your network running.
Since Progent charges for telephone-based support by the minute, your company is invoiced exclusively for support received. Progent asks for no initialization fee. Many remote service organizations demand large minimum time requirements or charge for each fifteen minutes or longer. Progent's small granularity and simple billing mechanism save you from large tabs for fast repairs.
If your Illinois business needs technical help for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's remote support, phone 866-776-4368, or visit Contact Progent.
What Makes Progent's Online Support Services Special?
Progent's seasoned staff of online consulting professionals offers a broad array of world-class computer skills. This enables Progent's online technical support specialists to deal successfully with the most complex network trouble faster than is possible with ordinary third-party service organizations or with the internal support resources commonly found in small or mid-size businesses. Progent has developed the technology and skills to fix technical issues economically in a wide variety of computer configurations that incorporate combinations of UNIX, Linux, Sun Solaris, macOS and OS X, Microsoft, and Cisco technologies. (Refer to Progent's client testimonials.)
Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE support experts have qualified for professional certifications such as Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online support experts also hold a variety of high-level Cisco credentials which include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional (CCSP), Voice Professional, and Design Professional.
In order to help companies that maintain networks incorporating a combination of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft Windows operating systems, Progent's online support team offers the assistance of consultants have earned important Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). For delivering high-level security expertise, Progent provides phone-based contact with engineers who have been awarded a variety of security certifications including Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional (ISSAP) engineers. The scope of Progent's expertise coupled with Progent's group approach to repairing network problems allows trouble ticket escalation, when called for, to specialists with sufficient background to deal with unusually tough problems. This accelerates resolutions of urgent problems, prevents system downtime, and reduces technical support invoices.
For organizations in the state of Illinois, Progent allows virtually instant online communication with a UNIX, Linux, Sun Solaris, macOS or OS X specialist for emergency assistance to fix computer issues that are damaging business productivity and are not within the experience of your ordinary computer support group. Progent's UNIX, Linux, Solaris, macOS and OS X, and Cisco CCIE-Certified consultants can interface with your computer environment with advanced remote support tools in order to perform quick and efficient diagnosis and repair of serious network issues.
Services Progent's Online Support Specialists Can Provide Your Illinois Company
Progent online professionals are qualified to provide expert assistance for a comprehensive array of UNIX, Apple OS X, Cisco, and Microsoft Windows products and technologies such as:
Online Troubleshooting and Consulting for UNIX, Linux, Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X phone-based network support staff can assist Illinois small businesses to maintain a comprehensive assortment of computer products and technologies that include network architecture, messaging support, security expertise for computer systems and company operations, Microsoft Windows coexistence with UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, VMware options for processor economization and streamlined administration, and moving from outdated applications to contemporary solutions powered by newer versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft Windows.
Progent's service professionals offer remote troubleshooting for computers powered by leading derivatives of the UNIX OS such as:
macOS and OS X,
HP-UX (Hewlett Packard UNIX),
SCO UNIX and
Silicon Graphics IRIX (SGI/IRIX) or familiar Linux packages including
Debian GNU/Linux and
Cisco Network Architecture and Security Products
Progent is unmatched in the network support industry for providing fast and affordable communication with Cisco CCIEs. CCIEs are high-level networking professionals who are awarded this prestigious certification by completing thorough testing given by Cisco. The vast majority of CCIEs work for large corporations or nationwide Internet service providers (ISPs), and so their skills are not easily available to the general public.
Progent is one of the only IT technology service providers that ensures that Cisco CCIEs stay available to help small and medium sized companies. Also, Progent can provide quick communication with a CCIE via phone so you can receive timely help for urgent network problems that are impacting your productivity but are beyond the scope of your local system maintenance resources. Progent's CCIE support experts can access your network by means of sophisticated on-line troubleshooting tools to provide rapid and economical diagnosis and remediation of critical system problems. To find out more on Progent's services for Cisco infrastructure, see Cisco Network Professional Expertise.
Microsoft Partner for Phone-based Expertise for Microsoft Windows
Progent's Microsoft-premier online service professionals can provide computer system problem solving and IT help for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can provide your company the expertise of consulting engineers who can help you with a broad range of technology practice areas such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 maintenance,
Microsoft Exchange 2016 planning and deployment, Exchange Server 2013 configuration,
Microsoft Exchange Server 2010 monitoring and support,
SharePoint 2016 migration and hybrid integration consulting,
SharePoint Server 2013 application development,
Skype for Business configuration support and Lync 2010 migration, Forefront TMG 2010 administration and ISA Server 2006 migration, MS SQL Server 2017 expertise,
SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics,
System Center 2012 Operations Manager monitoring and reporting,
Project Server planning,
Small Business Server consulting, and
Windows Essentials migration and cloud integration.
Certified Network Security Engineers
Progent offers you access to certified CISM, CISA and CISSP security professionals who offer a range of security services that can improve the resistance of your UNIX, Linux, Solaris, or Apple macOS and OS X network against internal or external threats or help your business to recover promptly from an attack. Security solutions available from Progent include: extensive security analysis utilizing utilities such as GFI LANguard NSS, EEYE Vulnerability Scanner, and software from Metasploit and Nikto; fast recuperation from virus and worm attacks; setting up firewalls; planning secure architectures for off-site and mobile access; protecting your email infrastructure from spam and directory harvest attacks; and setting up continual proactive monitoring. To read more information concerning Progent's security support for small and medium-size businesses, visit Progent's Consulting Services for Network Security.
Business Applications Support: Online Classes, Custom Development, Integration
Progent's Mac technology consultants can support the creative facets of Mac environments by offering consulting services and education in imaging, audio, and motion video. Progent's support professionals offer help in a range of Apple Mac programs including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or setting up an audio/video post-production studio.
Progent's Application Experts Team can supply professional engineering support and education in specific application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers consulting, programming, and training for popular Microsoft business applications including CRM, Office Project, MS Office Word, and Microsoft Office Excel. To learn additional information on Progent's expertise, programming, and training offerings for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Team.
Help Desk Call Center Support and Outsourcing Alternatives
Progent offers three service offerings for Call Center services that include UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Support Services, and Helpdesk Operations Consulting and Staffing Services.
Progent is a Microsoft Partner and maintains a skilled roster of Cisco-authorized network infrastructure experts. Progent's Help Desk Call Center team of seasoned UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft experts can give your customers easy access to a reliable technical support team with extensive background delivering telephone-based help and online troubleshooting for small and medium-size business networks. Progent's concentration is on earning the Help Desk a positive image as a key driver of business performance, and Progent's mission is to resolve rather than merely record problems. To read more information about Progent's Help Desk Call Center support and outsourcing services, visit Progent's Call Center Support.
Progent's Online Service Technologies
Talk to a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Assistance Expert Immediately
Progent's powerful customer support reporting application includes thorough documentation for all support delivered to Progent's customers. Every authorized Progent staff engineer has access to the specifics of services delivered to each client by any staff engineer. This history of issues and solutions is structured as a readily retrievable proprietary knowledge base that permits Progent's online support professionals to share their experiences company-wide to ensure that the quality of Progent's support grows daily. Progent's certifications with key industry leaders including Cisco and Microsoft make available additional extensive support knowledge bases and to manufacturers' internal technical staff that allow Progent's remote consulting specialists to find the optimal solutions promptly.
To learn how to contact a UNIX/Linux engineer or a Cisco CCIE for emergency phone-based professional help in Illinois, phone 1-800-993-9400 or visit Urgent Remote Network Support.