Illinois UNIX, Linux, Solaris, macOS and OS X Help
Remote Service from a
UNIX, Linux, Sun Solaris, or macOS and OS X Consultant
If your business network is in the state ofIllinoisyou can depend on fast remote technical support from a UNIX or Cisco CCIE expert to help with the toughest problems involving your IT network. Progent retains among the most extensive groups of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consulting experts available online of any independent support organization in the United States. The cost is competitive, charges are by the minute, engagement is fast, and service is unbeatable.
In case yourIllinoisnetwork is located far from larger urban neighborhoods includingChicago, Aurora, Rockford, or Naperville, contact with UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE experts may be limited when there's a crisis. This can result in a loss of revenue for your business, upset customers, idle employees, and defocused management. By calling Progent's online services, you have access to a Certified professional who can offer expertise whenever you need it to keep your network operating.
Since Progent bills for remote service by the minute, your company is invoiced exclusively for support provided. Progent imposes no startup fee. Some online consulting companies apply substantial minimum fees or charge for each quarter hour or longer. Progent's by-the-minute granularity and straightforward pricing mechanism eliminate unexpectedly large tabs for speedy repairs.
If your Illinois business needs technical help for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's online help, call
What Makes Progent's Remote Support Program Unique?
Progent's experienced team of online consulting professionals offers a wide range of world-class computer knowledge. This allows Progent's remote technical support experts to deal successfully with the most complex network trouble more quickly than is feasible with typical independent support firms or with the in-house support resources usually available to smaller businesses. Progent has developed the technology and skills to fix technical issues economically in a wide variety of network environments that feature combinations of UNIX, Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco products. (Refer to Progent's client testimonials.)
Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE consultants have qualified for major credentials such as Sun Solaris SCNA, Red Hat RHCE, Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online support team members also hold a number of key Cisco certifications including Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate (CCNA), CCSP, Voice Professional, and Design Professional.
To help companies that operate networks featuring a combination of UNIX/Linux, macOS and OS X, and Microsoft technology, Progent's remote support group can provide the assistance of support specialists have earned important Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering high-level security expertise, Progent provides remote contact with engineers with a variety of security certifications such as CISM Engineers, CISSP specialists, and Information System Security Architecture Professional engineers. The range of Progent's technical knowledge combined with Progent's cooperative approach to fixing technical difficulties streamlines service escalation, if appropriate, to experts with relevant competence to deal with unusually intractable support calls. This speeds up resolutions of serious network problems, avoids system downtime, and minimizes technical support bills.
For companies anywhere in Illinois, Progent offers fast remote contact with a UNIX/Linux, Sun Solaris, Apple macOS or OS X engineer for critical support to repair network problems that are threatening your business but are beyond the skill set of your on-hand computer service organization. Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE-Certified support professionals can interface with your network via the latest remote troubleshooting utilities in order to perform rapid and efficient diagnosis and repair of serious computer issues.
Troubleshooting Services Progent's Remote Support Experts Can Offer Your Illinois Company
Progent's network consultants are qualified to offer advanced assistance for an extensive array of UNIX/Linux, Apple Mac, Cisco, and Windows products and technologies such as:
Remote Expertise for UNIX/Linux, Sun Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X phone-based network service staff can help Illinois companies with a large set of information products and technologies that include network infrastructure, email support, security consulting for networks and company operations, Windows integration with UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, VMware technologies for processor consolidation and centralized administration, and migration from older applications to current environments based on updated versions of UNIX/Linux, Solaris, macOS and OS X, or MS Windows.
Progent's service professionals can provide remote troubleshooting for computers based on popular versions of the UNIX platform such as: macOS and OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX) or common Linux packages such as RedHat Linux, SUSE Linux, Debian GNU/Linux and Slackware.
Cisco Network Infrastructure and Security Solutions
Progent leads the network support industry for providing immediate and affordable communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are high-level network consultants who are awarded this advanced credential by passing intense testing supervised by Cisco. Usually Cisco CCIEs work for big corporations or national Internet service providers (ISPs), and as a result their help is not easily available to small and midsize businesses.
Progent is among the only network consulting organizations that ensures that Cisco CCIEs stay available to help small and medium sized companies. In addition, Progent can provide convenient access to a Cisco CCIE via phone so your company can get immediate assistance for critical network problems that are disrupting your business but are beyond the comfort zone of your local network support providers. Progent's CCIE support experts can tie into your environment using the latest remote support technology in order to perform fast and cost-effective analysis and remediation of critical system trouble. To see more concerning Progent's services for Cisco infrastructure, refer to Cisco Network Engineering Expertise.
Microsoft Certified Partner for Phone-based Consulting for Microsoft Windows
Progent's Microsoft-certified online service engineers offer network problem solving and consulting assistance for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your company the assistance of support professionals who can help your company with a wide range of platform expertise such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
MS Exchange 2019 deployment,
MS Exchange Server 2016 migration, Microsoft Exchange Server 2013 integration,
SharePoint 2019 planning and configuration,
SharePoint Server 2016 migration consulting services,
Microsoft Teams planning and integration,
Skype for Business Server planning and deployment support and Lync Server maintenance, Microsoft Forefront TMG administration and ISA Server migration, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting,
Microsoft SQL Server 2016 integration and development, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics,
Microsoft System Center 2012 Operations Manager monitoring and reporting,
Project Server and Server Online training,
SBS Server 2011 support, and
Windows Essentials migration and cloud integration.
Certified System Security Professionals
Progent offers you the services of expert CISM and ISSAP security professionals who can deliver a variety of security services that can bolster the defenses of your UNIX, Linux, Sun Solaris, or macOS and OS X network against assaults or help you to revive quickly from an attack. Security services provided Progent include: extensive security analysis utilizing utilities such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and software from Solar Winds and Netcat; quick recuperation from malicious attacks; configuring firewalls; establishing safe architectures for remote and mobile access; securing your messaging infrastructure from viruses, spam and directory harvest attacks; and offering 24x7 network monitoring. To read more information on Progent's security services for small and medium-size companies, visit Progent's Professional Services for Network Security.
Applications Services: Training, Customization, Problem Solving
Progent's Apple Mac technology experts can support the creative facets of Macintosh computing by offering help services and training in graphics, audio, and motion video. Progent's consultants offer expertise in a variety of Apple Mac programs such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or setting up an audio/video post-production facility.
Progent's Application Experts Group offers professional engineering support and education in specific application fields including ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, custom programming, and training for familiar Microsoft applications including Microsoft CRM, Office Project, Office Word, and Office Excel. For more concerning Progent's consulting, customization, and training services for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Team.
Help Desk Support Alternatives
Progent offers a variety of programs for Help Desk Call Center assistance that include UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Helpdesk Consulting and Staffing Services.
Progent's Help Desk Outsourcing Services are intended mainly for businesses who need the timely accessibility of a professional Help Desk but who have limited budgets and internal support bandwidth. Progent’s Virtual Help Desk is a transparent extension of your current Help Desk staff. Progent can operate as a primary Help Desk Call Center for your organization, represent an escalation resource for the most challenging network problems, or be available in overflow instances when your other service providers are swamped. Progent's Call Center Consulting Services can assist you in building an efficient new Call Center or improving your existing one, evaluating or customizing Call Center software products to meet the particular needs of your company, or providing temporary staff to work remotely with your in-house Call Center resources to handle high-demand scenarios like software migrations. To find out additional information on Progent's Help Desk Call Center service and outsourcing, go to Progent's Help Desk Services.
Progent's Remote Technical Support Technologies
Progent's highly evolved service database software keeps thorough documentation of all support provided to Progent's customers. Each authorized Progent staff consultant has access to the details of support provided to every client by any team engineer. This history of trouble tickets and fixes is organized as a readily retrievable internal database that enables Progent's remote technical experts to share their experiences company-wide to make sure that the quality of Progent's support grows daily. Progent's certifications with major vendors including Cisco and Microsoft permit access to other vast technical support databases and to manufacturers' internal engineering personnel that allow Progent's online service specialists to arrive at the best resolutions promptly.
To find out how you can contact a UNIX, Linux, Solaris, macOS or OS X engineer or a Certified CCIE for urgent phone-based consulting expertise in Illinois, call
An index of content::
Hyper-V 3.0 Virtual IT Consultant
Microsoft Certified Windows Server 2012 R2 Hyper-V IT Consultant
Progent's certified consultants can assist you to evaluate the potential benefits of Hyper-V-based server virtualization for your company, conduct pilot implementations to verify Hyper-V's compatibility with your production applications, assess your network infrastructure for optimal performance with virtual server solutions, assist you in upgrading to Microsoft Windows Server 2008 and configuring Hyper-V, educate your IT staff to track and administer Hyper-V, provide world-class consulting help for improving the security of your virtual machines, design and validate disaster recovery processes that maximize network availability, and provide ongoing consulting and maintenance including affordable remote repair and turn-key Help Desk services.
ISA 2004 Standard Edition Server Support and Help
ISA 2000 Server Outsourcing
Progent's certified ISA Server consultants have broad experience developing corporate security solutions for IT networks with many sites, remote users, and mission-critical eCommerce applications. A Progent ISA Server consultant is ready to help your small or mid-size business design and deploy a configuration of ISA Server 2004 that meets your IT security requirements without restricting your productivity.
Consulting NetApp MetroCluster Disaster Recovery
Services NetApp MetroCluster Design
Progent can provide enterprise clients the services of a NetApp-certified consultant for remote or on-premises support for NetApp's complete line of SAN storage products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror, SnapVault and OSSV continuous backup, Virtual Storage Console (VSC) for VMware, MultiStore for storage partitioning, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series storage lines. Components of NetApp SAN storage technology supported by Progent include system architecture, cloud deployment, virtualization, migrations, non-disruptive updates, system management, information assurance, high availability, and troubleshooting. Progent offers Tier 3 support to assist you to resolve problems with NetApp SAN deployments quickly and affordably following leading practices.
Cisco TelePresence System 3210 Engineers
Professionals Mirial
Progent can provide the expertise of a veteran specialist with extensive experience installing, maintaining, and enhancing video conferencing platforms from top-tier suppliers such as Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can coordinate with your in-house IT management team, your Internet Service Provider, and your telepresence platform vendor to assist your organization increase the business value of your telepresence solution.
Aironet 700 Access Point Configuration
Aironet 1500 Access Point Configuration
Progent's Cisco certified wireless networking consultants can provide economical remote and onsite help for legacy and current 802.11ac Aironet wireless access points and Progent can assist you to design and manage wireless environments that incorporate indoor and outdoor/ruggedized Aironet access points.
24-7 Microsoft Exchange Remote Support Services
Exchange 2003 Server Upgrade Consultant
Progent's Microsoft certified consultants can show you how to define and deploy a smooth in-place Microsoft Exchange 2003 migration strategy that minimizes productivity disruption, simplifies ongoing support demands, and makes your Exchange 2003 Server easy to administer. For complicated multiple server or multi-site migrations, Progent has the experience to complete your project quickly and economically. Progent's Exchange 2003 help, troubleshooting, and consulting services include assistance with the configuration of third-party enhancements of Microsoft Exchange Server 2003 that are best aligned to your business goals.
Microsoft LCS Server 2007 Computer Consulting
Microsoft LCS Server Consulting Services
Microsoft Office Communications Server delivers IM and Real Presence as part of a scalable, world-class solution featuring advanced security, seamless compatibility with additional Microsoft products, an expandable, standards-based development environment, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Communications Server offers cost savings and improved business efficiencies, increased worker output, and better intellectual property protection. Microsoft Communications Server 2007 has been replaced by Lync Server, which in turn has been revamped and renamed Skype for Business. Progent's certified unified communications consultants offer online and on-premises configuration support and mediation help for your Office Communications Server 2007 environment and can help your organization to assess the costs and benefits of migrating to Skype for Business. Progent can also assist you to design and execute an efficient upgrade that will add business value to your information network
Office Wireless On-site Technical Support
802.11ac Professionals
Progent’s Wireless Consulting Services offer a fast, affordable way for businesses of all sizes to configure, manage and troubleshoot advanced wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you plan and deploy hardware such as Cisco's Aironet and Meraki access points and wireless controllers. For mobile messaging and web-based applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Sun Solaris Remote Support
Biggest Sun Solaris Technology Consulting Services
Progent's Sun Solaris family support experts offer small companies and developers assistance with administering and supporting Solaris environments that operate with Microsoft-based networks. Progent offers your business contact with Solaris experts, support professionals certified by Microsoft and Cisco, and security experts with CISM credentials. This wide range of experience provides you with a convenient single source to help you create and manage a protected and robust cross-platform network and communications environment that allows Solaris and Microsoft coexistence by integrating MS Windows with popular versions of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives such as RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Consultant Microsoft Virtual Server 2005
Microsoft Virtual Server 2005 Engineers
Microsoft Virtual Server, run on the Microsoft Windows Server 2003 platform and powered by technology originally produced by Connectix, provides the performance needed to carry out server consolidation, application migration, and server isolation tasks via virtualization techniques in an enterprise-class IT environment with advanced expandability, manageability, and availability. Microsoft has aimed Virtual Server at companies wishing to enhance ROI in application programming and piloting, upgrading from outdated mission-critical applications, and hardware consolidation. Progent's certified Virtual Server experts can help your IT staff to assess and integrate MS Virtual Server.
Desktop Monitoring and Reporting Remote Support Services
ProSight Server and Endpoint Management Specialists
ProSight LAN Watch is Progent’s server and desktop remote monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your IT system operating at peak levels by checking the health of vital devices that drive your IT network. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your designated IT personnel and your assigned Progent engineering consultant so all looming problems can be resolved before they have a chance to impact productivity.
Exchange 2003 Upgrade Remote Consulting
Exchange 2003 Server Upgrade Consultant
Progent's Microsoft certified consultants can show you how to design and deploy a smooth in-place Exchange Server 2003 migration plan that avoids productivity disruption, reduces ongoing support requirements, and makes your Exchange Server 2003 easy to administer. For complex multiple server or multi-site upgrades, Progent offers the background to complete your move rapidly and economically. Progent's Exchange Server 2003 support, troubleshooting, and design offerings include assistance with the configuration of third-party add-ons to Exchange Server 2003 that are best aligned to your business goals.
Live Communications Server Technical Consultant
Biggest Live Communications Server 2007 Consultant Services
Microsoft Office Communications Server delivers Instant Messaging and presence as part of an extensible, world-class package featuring advanced protection, seamless compatibility with popular Microsoft software, an extendable, standards-based development platform, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Communications Server allows lower costs and elevated business efficiencies, enhanced worker productivity, and better IP security. Microsoft Communications Server 2007 has been superseded by Lync Server, which in turn has been revamped and renamed Skype for Business. Progent's Microsoft-certified unified communications experts offer remote and onsite configuration support and mediation help for your Office Communications Server environment and can assist you to assess the advantages of migrating to Skype for Business. Progent can also assist you to plan and execute a smooth migration that will add business value to your IT system
CCIE Certified Aironet 802.11ac AP Upgrade IT Consulting
Best Aironet 2600 Access Point Engineer
Progent's Cisco CCIE Wi-Fi network experts offer remote or onsite integration and debugging support to help you to plan, configure, upgrade, optimize, administer and troubleshoot Aironet Wi-Fi access point deployments of any scale or architecture. Progent's Cisco Wi-Fi controller experts can also help you to combine your wireless ecosystem with your wired network and cloud-hosted resources to create an enterprise connectivity foundation that is simple to manage and scale. Progent also can provide affordable Wi-Fi site surveys to help you to determine the most efficient selection, location and configuration of Aironet Wi-Fi APs to accommodate your unique office layout, building structure, and anticipated workloads.
Cisco Firepower On-site Technical Support
24 Hour Firepower Services Technical Support Services
Cisco's Firepower Next Generation Firewalls provide a significant performance improvement compared to Cisco's popular ASA 5500-X security appliances and include centralized management of advanced security capabilities such as application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can assist you to plan and execute an efficient upgrade to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower appliances with Cisco's cloud-based services to create and centrally manage network environments that include local offices, data centers, private clouds and public clouds.
Microsoft Office XP Small Office IT Consulting Services
Microsoft Office 2000 Computer Support Company
Progent applies no minimum charge and requires no monthly commitment for support services delivered during normal business hours. Progent's small granularity avoids large invoices for fast fixes so you will not be tempted to allow less critical problems to stay unaddressed. .
Redhat Linux Online Help
24/7 Linux Network Engineer
Progent's Linux consulting experts offer small and mid-size companies and software developers help with managing and supporting Linux systems that operate with Microsoft-based technology. Progent offers your organization access to Linux experts, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad array of experience provides you with an easy single source to show you how to create and manage a protected and reliable mixed-platform connectivity and communications environment that allows Linux and Microsoft interoperability by integrating Microsoft Windows with leading Linux platforms including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.
Reseller Postini
Anti-Spam Consultant
E-Mail Guard is Progent's economical spam filtering and virus protection service that gives small companies enterprise-quality defense against spam, viruses, directory harvesting, and other forms of email-borne assaults on computer networks. E-Mail Guard is powered by Postini's perimeter management technology, a sophisticated suite of web-based anti-spam and virus defense services that ward off email assaults before they are able to breech the network firewall. Perimeter Manager also lets administrators track and control their email systems, regardless of server vendor, hardware type, or data center location.
24-7 Hosting Consultant Services
Hosting IT Consultants
Progent’s data center IT services are intended for companies with equipment housed at IDCs or data center co-location hosting sites and requiring timely on-premises service at the colocation site as well as remote help from Microsoft and Cisco Premier experts. Progent provides a complete range of data center and IDC and collocation consulting services such as system architecture analysis, Windows and Linux server integration and support, tech support for server and telecommunications infrastructure, development and deployment of high availability configurations, architecting and deploying layered security defenses, firewall integration and support, designing load balancing environments, and creating fault tolerant server and storage cluster systems.
SharePoint 2013 Web Parts Help and Support
Integration SharePoint 2013 Newsfeeds
Progent has been delivering SharePoint support since the first SharePoint product was released more than a decade ago, and Progent has the breadth and depth of IT knowledge to assist businesses of any size to design and implement a SharePoint Server 2013 deployment and create SharePoint 2013 applications that add significant business value to your IT investment. Progent's Microsoft-certified consultants can help your company to assess the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from older releases of SharePoint or from a different collaboration solution; determine if an on-premises, online or hybrid configuration is most sensible for your busi9ness; and pick the right version of SharePoint 2013 for your applications. Progent offers full project management services or can assist in individual tasks related to your SharePoint 2013 migration.
Consultant Services Linux RedHat Phone-based
Linux RedHat Online Repair
Progent provides national remote help and troubleshooting services for companies that run networks based on variants of Linux or whose information systems feature a combination of Linux platforms/Linux and Microsoft Windows technology. Remote technical support offers optimum return for your information technology budget by preserving user productivity and shortening the time charged for computer repair services. Advanced remote support technology and skilled technicians and engineers allow Progent to handle the majority of IT problems without squandering time and expense by traveling to your location. In most of cases your IT issues can be dealt with over the phone or through a combination of telephone help and online connectivity. Progent can put you in touch with Cisco CCIE network experts and CISM and CISSP certified security specialists to help you with the toughest network issues.
ProSight Email Directory Harvest Protection Consulting Services
ProSight Spam Filtering Services Engineer
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security companies to provide web-based management and world-class security for your email traffic. The powerful structure of Email Guard managed service integrates cloud-based filtering with an on-premises security gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. The Cloud Protection Layer serves as a first line of defense and keeps most unwanted email from making it to your network firewall. This reduces your vulnerability to external threats and conserves system bandwidth and storage space. Email Guard's onsite security gateway device adds a deeper level of analysis for inbound email. For outbound email, the onsite gateway offers AV and anti-spam protection, protection against data leaks, and encryption. The local gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that stays within your security perimeter.
Microsoft UNIX, Windows Consulting Services
Windows and UNIX Consultant
If your company operates a UNIX or Linux network or a mixed-platform network, Progent's CISM and CISSP-certified consultants can assist your whole organization in a wide array of security areas such as security administration procedures, security design and strategies, access management products and techniques, applications development security, business processes security, physical security, communications, infrastructure and Internet security, and business continuity preparedness. CISM and CISSP stipulate the core skills and international standards of performance that information security managers are expected to possess. These certification provide IT management the assurance that those who have achieved their CISA or CISM certification have demonstrated the experience and knowledge to deliver world-class security support and consulting help.
Biggest QTS Sacramento Internet Data Center Technology Professional
Professional QTS Sacramento Colocation Center
The QTS (formerly Herakles) Colocation Center is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your company is currently using the QTS data center as a colocation facility or if you are planning on moving your primary or disaster recovery system to the Herakles data center, Progent can provide a variety of cost-effective consulting services such as colocation relocation, equipment deployment and upgrades, network improvements, project management, virtual server expertise, offsite network monitoring, automated network management, application development, disaster recovery planning and testing, security evaluation, and the use of Progent's Test Lab.
Catalyst Switching Consulting Services
Remote Troubleshooting Catalyst 3560 Switch
With Cisco Catalyst switches for small and mid-size companies, Cisco enables companies to gain the full advantages of adding intelligence to their networks. Cisco's Catalyst switch product line makes it possible to deploy capabilities that make your IT network highly robust to accommodate real-time needs, expandable to support future growth, safe enough to guard confidential information, and designed for differentiating and managing all traffic to optimize system performance. Progent's Cisco certified engineers can help you select and deploy Catalyst switches appropriate for your business. Also, Progent's certified security consultants can help you develop a comprehensive protection plan and configure Cisco Catalyst switches so they help enforce your security strategy. Catalyst switching products that Progent supports include Cisco's Catalyst 2950 switches, Cisco Catalyst 3560 switches, Cisco Catalyst 4948 switches, and Cisco Catalyst 6500 switches.
Citrix VDI Integration Support
Engineers Citrix virtual desktops
Citrix has developed a comprehensive line of platforms that deliver enterprise-class manageability, expandability, and responsiveness for server virtualization and for centralized delivery of virtual Windows desktops and Windows applications. For managing virtualized desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For creating and administering virtual servers, Citrix has developed Citrix XenServer and Essentials. Progent's Citrix-certified consultants can assist your company to assess the business advantages of Citrix virtualization products and show you how to plan, test, implement, troubleshoot, and maintain Citrix virtualization platforms.
SCVMM 2012 and VMware Professionals
Urgent SCVMM 2012 Live Migration Specialist
Progent's Microsoft-certified consultants can help organizations of any size to adhere to best practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage systems, and libraries; design, integrate, and administer private clouds, VMs, and services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class reporting. Progent can assist your company to upgrade from an earlier release of SCVMM or from a third-party virtualization management platform, and Progent can assist you to optimize and troubleshoot your existing SCVMM ecosystem so you realize maximum return on investment.
Microsoft Exchange 2016 Migration On-site Support
Exchange Server 2016 Migration Remote Support
Progent can assist your business in any and all phases of your upgrade to Microsoft Exchange Server 2016 such as planning high availability (HA) system topology for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V design; specifying mass storage requirements for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing (HLB) for fault-tolerant CAS services; planning, setting up and validating Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client integration with Office desktop or Microsoft Office 365; and setting up Outlook on the web.
Wireless Security Computer Engineer
Wireless Engineer
Progent’s Wireless Consulting Services provide a fast, affordable way for businesses of any size to configure, manage and troubleshoot cutting edge wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you plan and install appliances like Cisco's Aironet and Meraki access points and wireless controllers. For wireless messaging and web-based business applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
SonicWall Firewall Technology Consulting Services
SonicWall NSSP 12000 Firewall Security Consultants
Progent's certified SonicWall firewall experts can show you how to integrate, maintain, and troubleshoot SonicWall firewall/VPN devices including the current SonicWall TZ, NSa and NSsp Series of firewalls and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and GIAC-certified cybersecurity consultants can show you how to incorporate SonicWall security gateways into an end-to-end network protection plan and design security into your corporate operations.
System Center 2012 Data Protection Manager Specialists
SCDPM 2012 and SQL Server Consulting
Progent's Microsoft-certified consultants offer online or onsite expertise to assist organizations of any size to plan, implement, manage, and troubleshoot a backup-and-restore solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to migrate from earlier releases of Data Protection Manager or from a different backup system, and Progent can optimize your SCDPM 2012 deployment for on premises, cloud-based, or hybrid environments. Progent offers occasional help for fixing particularly challenging issues, or comprehensive project management support. Progent can also assist you to design SCDPM 2012 into a comprehensive disaster recovery plan.
Developer Firms Amazon AWS hybrid cloud solutions
Amazon EC2 endpoint Development Firm
Progent can provide cost-effective remote consulting to help companies to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, system design, pilot testing, deployment, centralized administration, performance optimization, software license management, backup/restore mechanisms, and security strategies.
Best Windows 8.1 Wireless Support and Setup
Consulting Services Windows 8.1 Upgrade
Microsoft Windows 8.1 is designed to power devices from smartphones and tablets to power-user desktops. An abundance of new and improved features, including its touchscreen support and iconic tile user interface, provide a broad range of advantages for companies who understand how to put them to work. Progent's Windows consultants can assist get your organization up the learning curve with Windows 8.1 and show you how to derive significant competitive value from the product's many new and enhanced technologies.
MRTG Setup and Support
Services Nagios for Linux
Nagios and MRTG are useful, free monitoring utilities that operate under Linux and can be deployed to monitor UNIX/Linux networks, Windows networks, or multi-platform situations in which Linux and Microsoft Windows coexist. Nagios allows network managers to monitor network services such as POP3, HTTP, FTP, and PING. Multi Router Traffic Grapher lets you track the traffic in and out of SNMP network devices including processors, routers, and switches. Progent's network integration engineers can show you how to utilize both these programs to tune and repair your system.
Office 365 AD Connect Support
Hybrid Office 365 and Exchange Online Support Services
Office 365 Exchange Online lets you utilize cloud-based servers, mailboxes and associated Exchange infrastructure to lower hardware costs and management overhead. You can configure Office 365 Exchange Online to run all your Exchange mailboxes, or you can run a hybrid architecture that incorporates on-premises and cloud-hosted mailboxes. Progent's Microsoft-certified consultants offer budget-friendly online technical support to assist your organizations to evaluate the potential advantages of Office 365 Exchange Online, plan a network topology that aligns with your business needs and IT budget, implement an efficient migration from your current Exchange organization to one that incorporates Office 365 Exchange Online, train your IT staff and users, and provide ongoing consulting and troubleshooting.
24/7 ASA Firewall Support
Firepower Management Center Technology Consulting
The latest generation of Cisco ASA 5500-X Family of firewalls with Firepower Services deliver significantly more bang for the buck than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 firewalls for new deployments. Progent's Cisco-premier CCIE network experts can help your company to manage your current PIX or Cisco ASA 5500 firewalls or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to design, integrate, optimize, manage and troubleshoot firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.
Windows Server 2012R2 Live Migration Support
Windows Server 2012 R2 Server Manager Information Technology Consulting
Progent's Microsoft-certified professionals can help you to assess the advantages of Windows Server 2012 R2 for your company, develop pilot systems and migration plans, optimize your network for local, multi-site, private or public cloud-based, and hybrid datacenters, train your IT management team, develop an enterprise-wide security plan, streamline IT management, assist with creating applications, and generate and test a DR/BC plan.
ISA Server 2006 Technical Support Services
24-7 Microsoft Expert ISA Server 2006 Online Support Services
Internet Security and Acceleration Server 2006 is a multi-functional gateway that provides a fully integrated application layer firewall, virtual private network, and web caching platform for protecting the Internet-facing applications of any organization against a broad range of attacks. Progent's Microsoft-certified Internet Security and Acceleration Server 2006 support professionals can show you how to design, rationalize, test, install, configure and manage the any version of ISA Server on your information system.
Remote Workers IP Voice Consulting
Remote Employees VoIP Technical Consultant
Progent can help small and mid-size businesses to implement IP voice technology to provide their at-home workforce the advantage of seamless extensions of the corporate phone network.
Aironet 802.11ac AP Upgrade On-site Support
CCIE Certified Remote Support Aironet Wave 2 Wi-Fi AP
Progent's Cisco certified wireless networking experts can provide affordable online and on-premises help for end-of-life and current Wave 2 Aironet wireless access points and Progent can help your business to plan and maintain Wi-Fi solutions that incorporate indoor and outside/industrial Aironet APs.
Microsoft Dynamics SL Integration Support
MRP Development Firms
Progent can provide you with programmers who can modify your Microsoft Business Solutions ERP, MRP, and financial system packages to match your unique business needs. Progent’s Microsoft consultants offer experience in Microsoft AX ERP Software, Microsoft Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management System. Progent also offers custom e-Commerce integration services for safe, company-wide resource sharing as well as integration with CRM packages.
24/7/365 Configuration ISR Routers
ISR Router Online Support Services
Cisco offers an extensive array of routers that includes appliances designed to provide the security, bandwidth, and reliability demanded by customers ranging from small businesses to global enterprises and ISPs. Cisco routers include support for redundancy, transparent failover, and backup power for improved fault tolerance and system availability. Progent can help you select and configure Cisco routers to establish a solid infrastructure for your IT system and to make it easy to grow as you add new users, start new offices, install new services, open your network to clients and partners, and manage a more mobile workforce. Progent offers expertise in a variety of routers powered by the Cisco IOS platform, such as Cisco's 800 family of small business VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, Cisco CRS Carrier Routing System for core Networks, as well as older 2500 and 2700 Series Routers.
Service Reports On-site Technical Support
Cisco and Microsoft Certified Expert Network Consultant Services Documentation
Progent uses an enterprise-class service reporting system that stores and organizes complete documentation for all delivered support activities. Unlike many independent consultants or local support firms who offer scant documentation or details of services performed, every service provided by Progent is accompanied by comprehensive documentation. Every Progent staff member has access to the support documentation sent by every staff member to every client. The practice of detailing and organizing service records allows more efficient support and avoids a slew of typical misfortunes such as when a support customer is effectively held hostage to a consultant who won’t let go of vital service information.
Consultant Services Microsoft Exchange 2010 Migration
Top Rated Microsoft Exchange Server Migration Services
Progent's Microsoft-certified network engineers can assist your organization to determine the benefits of Exchange Server 2010 for your company and can help your IT staff to plan and implement an efficient upgrade to Microsoft Exchange Server 2010 from Exchange Server 2003 or Exchange 2007 that will offer quick payback by improving your productivity, cutting the expense of hardware and support, streamlining management, and integrating your key communications technologies.
Consultants Solaris
Solaris Troubleshooting
If your company network mixes Sun Solaris technology with Microsoft Windows, Progent can assist you to integrate your computers into a unified network that permits all your operating systems to run side by side for simple management, transparent information exchange, high availability, superior throughput, and tight protection. Progent's Solaris and MS Windows coexistence assistance services include IT infrastructure configuration and support, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and administration, remote technical support and repair, in-person technical support, and Helpdesk services.
SharePoint Foundation Technology Consulting Services
SharePoint Excel Services Configuration
Progent's Microsoft engineers can provide cost-effective online technical support and programming services to help you to design, implement, administer, and troubleshoot Microsoft SharePoint 2010 installations that can feature web pages able to function as intranets, extranets, document and media management applications, blogs, data warehouses, business analytics, enterprise search, workflows, and other utilities to promote and improve information sharing. Progent can show you how to combine SharePoint 2010 with Microsoft SQL Server and with third-party data sources as well as with Microsoft's popular office productivity programs like Office Excel, Word, Outlook, and Visio. Progent can assist your business to migrate from earlier versions of SharePoint or adapt a multi-vendor mix of web technologies into a consolidated and easily managed SharePoint 2010 environment.
24x7x365 Microsoft Live Communications Server Professional
Microsoft Certified Live Communications Server Technical Consultant
MS Office Communications Server delivers IM and Real Presence as part of a scalable, enterprise-grade solution offering advanced protection, seamless compatibility with popular Microsoft software, an expandable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. The product allows lower costs and improved operational efficiencies, increased worker output, and stronger IP security. MS Communications Server has been superseded by Lync, which itself has been replaced by Skype for Business. Progent's Microsoft-certified IM and Presence consultants offer remote and onsite configuration support and mediation services for your Office Communications Server 2007 deployment and can help your organization to evaluate the costs and benefits of upgrading to Microsoft's Skype for Business. Progent can also assist you to plan and carry out an efficient migration that will add significant strategic value to your information network
Consultant Skype for Business and SharePoint
Engineers Skype for Business and iPad
Progent's Microsoft-certified consultants offer remote and onsite consulting services for organizations of any size to evaluate the benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help you to plan an on-premises, cloud-based or hybrid topology; integrate Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint Server and Office; set up high-availability mechanisms; connect Skype for Business with your PSTN gateway; and interface with third-party collaboration systems like Cisco UC. Progent's certified network security consultants can assist you create and verify a security strategy for your Skype for Business solution that meets regulatory standards.
Biggest Professionals Hybrid cloud
Microsoft and Cisco Authorized Expert Microsoft Azure enterprise hybrid cloud solutions Consultant Services
Progent can provide advanced remote consulting to help businesses integrate their networks with leading public clouds including Microsoft Azure and Amazon Web Services. Progent can assist your it team to design and manage hybrid environments that support Windows and Linux systems and apps in both cloud-centric solutions or in hybrid architectures that utilize local IT assets along with cloud services. To assist you to incorporate public clouds with networks, Progent offers a range of cloud migration services that include Azure hybrid cloud planning and integration services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) development and debugging. Progent has more than 15 years of background providing high-level consulting expertise remotely, and Progent can make sure you successfully carry out your cloud migration initiatives on schedule and within your budget.
Network Management Outsourcing Specialist
Managed IT Services Professional
Progent's ProSight family of managed services are geared to provide businesses who maintain minimal internal network support teams with low-cost access to world-class management platforms and technical experts. Advantages of the ProSight catalog of managed services include predictable IT management expenses, smart automation of common management tasks, ongoing absorption of the latest technology, smooth transition from older systems to current solutions, close alignment of computer technology with business goals, access to seasoned IT consultants, and freeing up management to focus on business instead of ever-changing network technology.
System Pilot Testing Lab Consult
application Testing Lab Consultant Services
Progent's Test and Training Lab at the QTS (formerly Herakles) Colocation Center is available for testing mission-critical applications, developing cost-effective migration procedures, evaluating and tuning performance, designing or validating disaster recovery strategies, resolving compatibility problems, and establishing training systems for the latest products and technologies. For Progent clients without adequate internal resources to assemble proper pilot environments, Progent's Test and Training Lab cuts capital costs and technical risk while keeping critical network initiatives on schedule.
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