If your company information network is in Illinois you can have fast remote contact with a UNIX or Cisco CCIE professional to help with critical issues that threaten your IT network. Progent retains one of the largest groups of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consulting experts available online of any nationwide service firm in the U.S. Rates are competitive, charges are by the minute, sign-up is fast, and service is unbeatable.
If your Illinois network is some distance from major urban neighborhoods such as Chicago, Aurora, Rockford, or Naperville, contact with UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE experts may be problematic during a crisis. This can cause a loss of income for your company, angry clients, unproductive workers, and distracted management. By calling Progent's remote support, you can get in touch with a Certified professional who can offer assistance whenever you need it to keep your computer network running.
Because Progent bills for phone support by the minute, your business is invoiced exclusively for services provided. Progent requires no initialization surcharge. Many remote consulting organizations apply substantial minimum payments or bill for every quarter hour or more. Progent's one-minute granularity and straightforward billing model avoid unexpectedly large bills for quick solutions.
If your Illinois business needs technical help for UNIX, Linux, Sun Solaris, macOS and OS X or Cisco technology, go to Progent's online support, call 866-776-4368, or visit Contact Progent.
Why is Progent's Remote Technical Support Services Special?
Progent's seasoned team of online support engineers possesses a wide range of in-depth computer skills. This allows Progent's remote technical support experts to deal successfully with the most complex network trouble more quickly than is possible with ordinary third-party support firms or with the internal support staff usually found in smaller companies. Progent has developed the technology and skills to repair technical issues efficiently in many different computer configurations that feature mixtures of UNIX, Linux, Sun Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco products. (See Progent's customer testimonials.)
Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CISCO CCIE engineers have been awarded professional credentials including Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote support engineers also hold a variety of key Cisco credentials such as Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate, CCSP, CCVP, and Design Associate.
To assist companies that maintain networks based on a mix of UNIX/Linux, Apple macOS and OS X, and Microsoft operating systems, Progent's remote support team makes available the services of support specialists with prestigious Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering advanced security expertise, Progent offers phone-based support from engineers with important security credentials such as CISM consultants, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional (ISSAP) consultants. The scope of Progent's technical knowledge coupled with Progent's cooperative approach to repairing technical problems allows service escalation, when called for, to specialists with sufficient competence to resolve particularly intractable jobs. This speeds up remediation of urgent problems, avoids network disruption, and minimizes maintenance invoices.
For organizations throughout Illinois, Progent enables immediate remote communication with a UNIX/Linux, Sun Solaris, macOS or OS X specialist for emergency assistance to repair technical issues that are affecting your business and are outside the comfort zone of your local IT maintenance resources. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-Premier support professionals can interface with your network by means of the latest remote troubleshooting tools that allow them to provide quick and economical analysis and resolution of serious IT issues.
Troubleshooting Services Progent's Remote Consulting Specialists Can Offer Your Illinois Company
Progent's network consultants are qualified to deliver advanced assistance for an extensive set of UNIX/Linux, Apple, Cisco, and Microsoft technologies including:
Remote Expertise for UNIX/Linux, Solaris, and macOS and OS X Systems
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X online computer service staff can help Illinois small businesses to maintain a broad set of information products and technologies such as network architecture, email solutions, security expertise for networks and business processes, Microsoft Windows integration with UNIX, Linux, Solaris, or Apple macOS and OS X platforms, virtual server options for server consolidation and centralized management, and migration from outdated applications to contemporary environments powered by updated versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or MS Windows.
Progent's service professionals can provide online troubleshooting for computers powered by major variants of the UNIX operating system such as:
macOS and OS X,
IBM AIX OS,
HP-UX (Hewlett Packard UNIX),
SCO UNIX and
Silicon Graphics IRIX (SGI/IRIX) or common Linux products such as
Debian GNU/Linux and
Cisco Network Infrastructure and Security Technology
Progent is unmatched in the computer support arena for offering fast and affordable communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are elite networking engineers who earn this advanced certification by passing strenuous examinations given by Cisco. The vast majority of Cisco CCIEs are hired by big corporations or nationwide Internet service providers (ISPs), and as a result their expertise is not conveniently accessible to smaller companies.
Cisco Premier engineers from Progent can assist your business to design, implement, and maintain an integrated business network that can streamline operations, reduce expenses, and accelerate the path to profitability. By combining Cisco integrated services routers expertise with Catalyst switches consulting services and Cisco Aironet wireless products configuration help, Progent can greatly increase the business value of your information network in Illinois. For additional information concerning Progent's expertise in Cisco infrastructure, refer to Cisco Technology Professional Services.
Microsoft Partner for Phone-based Expertise for Windows
Progent's Microsoft-premier online support professionals offer computer system repair and consulting support for all Microsoft server technologies. Progent is a Microsoft Partner and can offer your company the expertise of support engineers who can help you with a broad range of platform practice areas including
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
Windows Server 2008 R2 support,
Microsoft Exchange 2019 planning and configuration,
MS Exchange 2016 planning and deployment, Microsoft Exchange Server 2013 integration,
Microsoft Exchange 2010 monitoring and support,
SharePoint Server 2016 migration consulting,
SharePoint 2019 design and deployment,
Skype for Business integration support and Lync Server maintenance, Microsoft Forefront TMG 2010 administration and ISA Server 2006 migration, MS SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise,
SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud monitoring,
System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server training,
SBS Server consulting, and
Windows 2012 R2 Essentials cloud integration.
Certified System Security Specialists
Progent provides you contact with certified CISM, CISSP and ISSAP security engineers who offer a range of system protection solutions that can enhance the immunity of your UNIX, Linux, Sun Solaris, or macOS and OS X network against assaults or assist you to revive fast from an attack. Security solutions available from Progent include: extensive security audits utilizing platforms such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and utilities from Solar Winds and Nikto; rapid recovery from virus and worm assaults; integrating firewalls; designing safe architectures for off-site and mobile access; securing your messaging system from spam and directory harvest attacks; and offering round-the-clock network monitoring. To find out more about Progent's security expertise for small and medium-size businesses, see Progent's Engineering Support for System Security.
Applications Services: Webinar Training, Customization, Integration
Progent's Mac technology experts can support the creative aspect of Macintosh environments by providing consulting services and training in graphics, sound, and video. Progent's consultants can provide expertise in a variety of Mac applications including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special jobs such as capturing or digitizing audio or video or setting up an audio/video production studio.
Progent's Application Experts Group can supply in-depth consulting expertise and education in specific application fields including ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, custom development, and education for Microsoft applications such as Microsoft CRM, Microsoft Office Project, Microsoft Word, and MS Excel. To find out more information concerning Progent's expertise, programming, and education services for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Group.
Help Desk Call Center Support Options
Progent offers a variety of service offerings for Call Center assistance that include UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Support Services, and Helpdesk Consulting and Staffing Services.
Progent's Call Center Outsourcing Services are designed primarily for businesses who require the timely availability of an effective Help Desk Call Center but who have relatively small budgets and IT management bandwidth. Progentís Virtual Help Desk is a seamless supplement to your existing Helpdesk team. Progent can operate as a primary Help Desk for your organization, serve as an escalation resource for the most challenging technical issues, or be ready in overflow situations when your other resources are swamped. Progent's Call Center Consulting Services can assist you in building an efficient new Call Center or enhancing your existing one, evaluating or customizing Help Desk Call Center software products to meet the particular needs of your company, or providing temporary personnel to work remotely in conjunction with your in-house Help Desk Call Center resources during demanding scenarios like system upgrades. To read more about Progent's Call Center outsourcing, visit Progent's Help Desk Call Center Services.
Progent's Remote Technical Support Technologies
Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Assistance Expert Immediately
Progent's powerful customer support reporting application includes comprehensive documentation for all support provided to Progent's customers. Every authorized Progent team consultant has access to the specifics of services delivered to each customer by any staff engineer. This history of trouble tickets and solutions is structured as a conveniently searchable proprietary database that allows Progent's online support professionals to communicate their knowledge company-wide to ensure that the value of Progent's technical support improves daily. Progent's certifications with key vendors including Cisco and Microsoft permit access to other extensive support knowledge bases and to manufacturers' internal technical staff that allow Progent's remote consulting experts to find the optimal resolutions quickly.
To learn how you can get in touch with a UNIX, Linux, Solaris, macOS or OS X engineer or a Certified CCIE for emergency remote engineering support in Illinois, call 1-800-993-9400 or go to Urgent Remote Network Support.