If your business network is in the state of Illinois you can have fast remote contact with a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified support specialist to fix emergency issues involving your computer network. Progent offers the services of among the most extensive groups of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consulting experts available online of any nationwide service organization in the United States. The cost is competitive, billing is by the minute, engagement is immediate, and service is world class.
In case your Illinois business is situated outside of larger metropolitan areas like Chicago, Aurora, Rockford, or Naperville, access to UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified engineers may be limited when there's an urgent situation. This can cause a drop in revenue for your business, angry customers, idle workers, and defocused management. By calling Progent, you have access to a Certified professional who can offer assistance whenever you require it to get your information system on line.
Since Progent charges for phone service by the minute, your company pays exclusively for services provided. Progent asks for no service activation fee. Many remote service firms demand significant minimum time requirements or bill for every quarter hour or longer. Progent's small granularity and simple billing policy eliminate large bills for speedy fixes.
If your Illinois business needs online help for UNIX, Linux, Solaris, macOS and OS X or Cisco technology, visit Progent's phone-based support, call 866-776-4368, or visit Contact Progent.
What Makes Progent's Online Technical Support Program Unique?
Progent's seasoned staff of remote consulting professionals possesses a broad range of world-class computer skills. This allows Progent's remote technical support experts to deal successfully with the most challenging network trouble more quickly than is feasible with ordinary third-party service firms or with the in-house IT staff usually available to smaller businesses. Progent has developed the tools and experience to repair technical issues economically in a wide variety of computer environments that feature combinations of UNIX/Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco technologies. (See Progent's customer testimonials.)
Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CISCO CCIE service specialists have qualified for professional credentials such as Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online support engineers also have a number of key Cisco credentials which include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional (CCSP), Voice Professional, CCDA and CCDP.
To help companies who maintain networks powered by a mix of UNIX/Linux, macOS and OS X, and Microsoft technology, Progent's online service group makes available the expertise of engineers who hold prestigious Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). To provide advanced security expertise, Progent provides online contact with engineers who have been awarded important security certifications including Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional consultants. The range of Progent's expertise coupled with Progent's team-oriented approach to fixing technical problems allows trouble ticket escalation, if needed, to specialists with sufficient competence to deal with particularly intractable support calls. This accelerates resolutions of emergency problems, prevents system downtime, and minimizes maintenance invoices.
For businesses throughout Illinois, Progent allows virtually instant online access to a UNIX, Linux, Solaris, Apple macOS or OS X consultant for critical support to repair network problems that are affecting productivity and are beyond the scope of your local computer support group. Progent's UNIX, Linux, Solaris, macOS and OS X, and Cisco CCIE-Premier network experts can interface with your system with state-of-the-art remote troubleshooting utilities in order to perform quick and economical analysis and remediation of serious computer problems.
Services Progent's Phone-based Consulting Experts Can Offer Your Illinois Company
Progent's network consultants are qualified to offer expert assistance for a comprehensive set of UNIX/Linux, Apple OS X, Cisco, and Microsoft Windows solutions such as:
Remote Support Services for UNIX/Linux, Solaris, and Apple macOS and OS X Systems
Progent's UNIX, Linux, Solaris, and macOS and OS X online technical support team can help Illinois small businesses to maintain an extensive set of computer products and technologies that include system infrastructure, email solutions, security consulting for networks and business processes, Windows integration with UNIX, Linux, Sun Solaris, or macOS and OS X platforms, VMware technologies for server economization and centralized administration, and transitioning from out-of-date applications to current environments powered by newer versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or MS Windows.
Progent's support experts can provide online technical help for systems powered by popular variants of the UNIX operating system such as:
Apple macOS and OS X,
IBM AIX Open UNIX,
Berkeley UNIX (BSD),
SCO UNIX and
SGI/Irix or common Linux platforms such as
Cisco Network Infrastructure and Security Technology
Progent leads the network support arena for offering fast and economical access to Cisco CCIEs. CCIEs are sought-after networking engineers who qualify for this rare credential by completing thorough testing given by Cisco. Most Cisco CCIEs are hired by large corporations or nationwide Internet service providers, and as a result their services are not easily available to smaller companies.
Progent is among the only computer service providers that makes sure that Cisco CCIEs stay accessible to assist small and mid-size companies. In addition, Progent facilitates fast communication with a Cisco CCIE via phone so that you can benefit from timely support for critical system problems that are disrupting your business but are outside the scope of your ordinary network support personnel. Progent's CCIE consultants can tie into your network by utilizing state-of-the-art remote support technology to execute quick and cost-effective analysis and resolution of urgent system problems. To find out more concerning Progent's expertise in Cisco network appliances, refer to Cisco Network Engineering Support.
Microsoft Certified Partner for Phone-based Consulting for Microsoft Windows
Progent's Microsoft-certified remote service engineers offer computer troubleshooting and IT support for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can provide your business the assistance of support professionals who can assist your company with a broad variety of technology practice areas such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Windows Server 2008 maintenance,
MS Exchange Server 2016 planning and deployment, Microsoft Exchange 2013 consulting,
Exchange 2010 monitoring and support,
SharePoint 2016 migration and hybrid deployment consulting services,
SharePoint 2019 planning and integration,
Skype for Business Server configuration support and Microsoft Lync maintenance, Forefront TMG 2010 management and ISA Server migration, MS SQL Server 2017 expertise,
Microsoft SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring and analytics,
System Center 2012 Operations Manager monitoring and reporting,
Project Server training,
SBS Server support, and
Windows Essentials migration and cloud integration.
Premier System Security Professionals
Progent offers you access to certified CISA, CISM, and ISSAP security consultants who can deliver a range of system protection solutions that can improve the protection of your UNIX/Linux, Solaris, or macOS and OS X environment against internal or external threats or assist your business to revive quickly from a breach. Security solutions offered by Progent include: comprehensive security audits using utilities such as GFI LANguard NSS, EEYE Vulnerability Scanner, and software from Metasploit and Netcat; rapid recovery from malicious attacks; configuring firewalls; establishing safe architectures for off-site and mobile access; securing your email system against viruses, spam and directory harvest attacks; and setting up round-the-clock automated monitoring. For more concerning Progent's security services for small and midsize businesses, go to Progent's Consulting Support for System Security.
Applications Services: Online Classes, Programming, Problem Solving
Progent's Apple Mac technology consultants can support the creative facets of Macintosh computing by offering consulting services and training in graphics, audio, and video. Progent's support professionals can provide help in a range of Mac applications including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as scanning or digitizing audio or video or setting up an audio/video post-production studio.
Progent's Application Experts Team can supply professional engineering expertise and training in special application fields including ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, custom programming, and training for familiar Microsoft business applications including CRM, Microsoft Project, Microsoft Word, and Microsoft Excel. To find out more concerning Progent's expertise, customization, and training services for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Services.
Help Desk Support and Outsourcing Options
Progent provides several support programs for Help Desk Call Center assistance : UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Helpdesk Support Services, and Call Center Process Consulting and Staffing.
Progent is a Microsoft-Certified Partner and maintains a skilled team of Cisco-authorized network specialists. Progent's Help Desk team of experienced UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft experts are ready to offer your clients convenient contact with a dependable technical support team with extensive experience in telephone-based support and online repair service for small and midsize business networks. Progent's concentration is on giving the Call Center a positive image as a significant driver of business performance, and Progent's mission is to resolve rather than just report problems. For more information concerning Progent's Call Center support and outsourcing services, refer to Progent's Help Desk Call Center Support.
Progent's Remote Technical Support Technologies
Progent has developed an arsenal of customized technologies, evolved over more than a decade of use, focused on promoting the highest quality of efficiency for delivering remote engineering support and troubleshooting for small and midsize business information systems. Progent provides secure VPN support for VPN gateways from a variety of popular vendors such as Microsoft, Cisco, Sonicwall and Checkpoint. Secure VPN remote connectivity allows the experts of Progent's remote service group to link to your network remotely without compromising corporate security.
Progent's sophisticated customer support database application keeps comprehensive records of all service delivered to Progent's clients. Every active Progent staff engineer has the benefit of the specifics of support rendered to every customer by any staff engineer. This archive of problems and resolutions is organized as an easily accessible internal database that permits Progent's remote technical engineers to communicate their knowledge with the whole team to make sure that the efficiency of Progent's support services grows daily. Progent's certifications with key industry leaders such as Cisco and Microsoft make available other vast support knowledge bases as well as to vendors' in-house engineering personnel that enable Progent's online service experts to come up with the best resolutions promptly.
Get in Touch with a UNIX/Linux or Cisco Network Support Expert Immediately
To learn how to get in touch with a UNIX, Linux, Solaris, macOS or OS X engineer or a Cisco certified CCIE for urgent remote professional expertise in Illinois, phone 1-800-993-9400 or go to Expert Remote Computer Support.