For small business network systems located in the state of Illinois, Progent's Microsoft and Cisco certified engineers can deliver remote phone assistance and remote troubleshooting to resolve your computer system problems fast and affordably. Progent has acquired enterprise-grade expertise, advanced software utilities, and support knowledge bases to identify and repair IT problems without the expense and delays normally associated with onsite service visits.

If your Illinois small business is situated outside of the larger metro areas such as Chicago, Aurora, Rockford, or Naperville, your local network support options may be limited in technical expertise, or not available during a crisis. This results in a network environment that is unpredictable or causing efficiency loss due to technical issues persisting for too long. Progentís group of network engineers average more than ten years of real-world IT industry experience, in the trenches of computer network support, performing a wide range of technical tasks for a broad range of clients. This means you get not just the technical skills needed for the job, but a consultant with proven methods for applying those skills to provide cost effective network solutions.

Wide and Deep Experience with Business Networks
Progentís team of more than 100 computer network experts means clients can take advantage of the leverage of more than 1,000 years of cumulative background and collective knowledge to repair the most difficult computer issues. Progentís certified information technology engineers possess the know-how to identify fixes quickly and deliver them affordably.

SharePoint 2019 Solutions Support
SharePoint Server 2019 delivers much of the modern look and feel of cloud-hosted SharePoint Online, serving as a transitional product that bridges the classic UI of SharePoint 2016 and the modern SharePoint environment. Progent's certified SharePoint Server 2019 and SharePoint Online experts offer economical remote and onsite expertise, software development, and technical support services for organizations of any size who intend to upgrade to SharePoint 2019 or SharePoint Online from older versions of SharePoint. Progent can help customers plan and carry out an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines local and cloud-based infrastructure into a cohesive intranet system. To learn more, visit SharePoint 2019 solutions services.

Some Examples of Online Consulting Services Available from Progent for Cisco Routers
Some of the typical remote Cisco router consulting services offered by Progent's certified Cisco experts are setting up hostname, DHCP, routing tables, T1, security logon banner and user accounts; configuring iBGP, aggregate routing, static to EIGRP redistribution, and static route injection into OSPF; reviewing BGP peering arrangements, routing maps, and line settings; installing current IOS image; configuring and testing failover; resolving VPN tunnel issues; creating a network diagram and documenting router setup; plus policy and availability planning.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the assistance of a certified VMware VCDX expert to help you design, deploy, manage and repair VMware vSphere and vCloud-powered virtualization solution for local datacenters, private and public clouds, or hybrid systems. Progent's VMware vSphere consulting team can provide world-class expertise for installing and configuring VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery and business continuity. Progent offers in-depth experience of VMware vCloud Director, VMware vRealize Automation (vRA), vRO and vCloud used for managing private and hybrid cloud solutions that deliver high availability, data security, and disaster recovery.

Microsoft Exchange Server 2016 Migration Services
Progent's MS Exchange 2016 Server consultants can help you in all phases of your upgrade to Microsoft Exchange Server 2016 such as planning HA architecture for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange 2016 Server and Microsoft Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; determining storage capacity required for your virtual machines (VMs), databases and log files; configuring HLB for high-availability client access services; planning, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing the firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

ProSight LAN Watch Server and Desktop Monitoring Service
ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates advanced remote monitoring and management technology to help keep your IT system running efficiently by checking the health of vital assets that power your information system. When ProSight LAN Watch uncovers an issue, an alert is sent automatically to your specified IT management staff and your Progent consultant so all looming problems can be resolved before they can impact your network. Learn about Progent's entire ProSight series of low-cost network management outsourcing services for small and mid-size businesses.

Best Practices Followed by Expert Consultants
Many businesses situated away from cities with plentiful network consultants resort to poorly trained or unseasoned local resources for critical network support. This can result in a network that is unstable or unproductive. Progentís staff of Microsoft and Cisco certified consultants average over ten years of hands-on industry background, in the trenches of IT support, performing a wide range of technical tasks for a broad selection of customers. This means that with Progent you receive not only expert computer network skills, but a consultant who follows computer industry leading practices in using that knowledge to solve actual business system issues successfully and in a consistent way.

Progent is a Certified Microsoft Partner
Since Progent is a Microsoft Partner, each Progent consultant has access to the technical and training resources required to deliver the best IT support possible. Progent's outsourcing, Call Center, Office 365 deployment support, and software programming services allow small and midsize business clients to benefit from the wide array of knowledge associated with the IT departments of large organizations without the high expense and distraction of maintaining a large in-house IT team.

CISM-certified Cybersecurity Management Consultants
Progent offers the support of CISM Premier network security management experts. The Certified Information Security Manager (CISM) committee defines the basic competencies and global standards of skill that IT security professionals are required to master. CISM provides business management the confidence that those who have earned their CISM certification have the background and knowledge to deliver efficient cybersecurity management and support consulting.

SharePoint 2016 Migration and Hybrid Integration Consulting
SharePoint Server 2016, designed for on-premises installations of SharePoint, offers deep integration with Azure-hosted SharePoint Online and Office 365 to allow hybrid environments that seamlessly combine on-premises and cloud-based resources. Additional enhancements include rapid provisioning with the MinRole role-based topology feature, larger scale, faster performance, tighter cybersecurity, advanced analytics with Power BI integration, and a modernized user experience for collaboration and sharing. Progent's Microsoft-certified SharePoint consultants offer affordable online and onsite expertise, application development, and debugging services for organizations of all sizes who want to migrate to SharePoint Server 2016 or SharePoint Online from earlier versions of SharePoint. To find out more, visit SharePoint 2016 Migration and Hybrid Deployment Consulting Services.

MS Dynamics GP Support
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a new architecture that enhances cloud readiness, supports popular handheld devices, allows single sign-on with Microsoft Azure AD, and tightens security and compliance. Progent's experienced Dynamics GP 2015 R2 consultants have the broad technical skills and experience to address the critical technical and business issues involved with deploying and managing Microsoft Dynamics GP 2015 R2 and can assist your organization to perform an efficient migration that will maximize the return on your investment in this powerful platform.

ProSight WAN Watch Network Infrastructure Management
Progentís ProSight WAN Watch infrastructure management service makes it easy and inexpensive for small and mid-sized businesses to diagram, track, enhance and troubleshoot their networking appliances such as routers, firewalls, and wireless controllers plus servers, printers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that network maps are kept updated, captures and manages the configuration of virtually all devices connected to your network, monitors performance, and generates notices when issues are discovered. By automating time-consuming management and troubleshooting activities, WAN Watch can cut hours off ordinary chores such as making network diagrams, expanding your network, finding appliances that need critical software patches, or isolating performance issues. Find out about the complete ProSight family of value-priced network management outsourcing services for small businesses.

Planning and Configuration Support for Aironet 802.11ac Wi-Fi Access Points
Progent's Cisco-certified wireless consultants offer Aironet wireless access point consulting and Cisco Wi-Fi controller expertise so you can benefit from the 802.11ac Wi-Fi specification to get three times the performance for your Wi-Fi network while increasing the signal coverage.

Talk to a Progent Network Support Expert
To learn how you can contact a Progent network consultant for online or on-premises support in , call 1-800-993-9400 or visit Online Computer Support.