For small office computer networks located anywhere in the state ofIllinois, Progent's Microsoft qualified consultants can provide remote phone assistance and troubleshooting to resolve your computer system issues fast and cost effectively. Progent has developed enterprise-grade skills, advanced software utilities, and support databases to troubleshoot and repair computer network problems without the cost and delays normally associated with on-site service dispatches.

If yourIllinoiscompany is located outside of the larger metro areas such asChicago, Aurora, Rockford, or Naperville, your local network systems support choices may be limited in expertise, or unavailable during a crisis. This results in a office network that is unusable or causing efficiency loss due to technical problems persisting for too long. Progentís group of seasoned network engineers average more than ten years of real-world industry experience, in the trenches of IT support, performing a broad range of technical projects for a extensive range of customers. This means you obtain not just the technical competency needed for the job, but a professional with field proven methods for applying those skills to provide excellent network solutions.

Consulting for Managing the Remote Endpoints of Your At-Home Workforce
Progent can help small and mid-size organizations to implement efficient endpoint management systems for administering endpoint devices used by at-home workers. For information about ways Progent's consultants can assist you to manage the remote endpoints of your at-home workforce, visit expertise for managing the remote endpoints of your at-home workers.

Consulting Expertise for System Center 2016 Virtual Machine Manager
System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of network management tools and is intended to offer a centralized mechanism for deploying and administering virtualized datacenters across hybrid environments that can incorporate private clouds and Azure publics cloud services. Progent's SCVMM 2016 consulting experts can help organizations of all sizes with any aspect of designing, deploying, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization topology, help you migrate efficiently from legacy versions of Virtual Machine Manager, design workflows for building and installing virtual machines and VM hosts, design fault-tolerant compute and storage clusters, connect your private cloud resources with public clouds, set up virtual switches, write and refine PowerShell scripts, and help you evaluate the potential business benefits of the latest technologies such as Storage Replica and Host Guardian Service. Progent's certified virtualization experts can provide world-class Hyper-V consulting and VMware vSphere support.

Remote Support for Microsoft Windows Server 2008 R2
The sophistication and integration demands of Windows Server 2008 calls for an information technology expert with hands-on experience and broad knowledge in designing and building cohesive end-to-end business information environments. The experience of Progent's certified Windows Server consultants, averaging over ten years of background supporting Microsoft-powered technology, assures your success in supporting and troubleshooting your Microsoft Windows Server 2008 environment. Progent's Microsoft-certified Windows Server 2012 R2 support experts can also help you to evaluate the advantages of migrating from Microsoft Windows 2008 to Windows Server 2012 R2 or later. If you are considering creating a hybrid architecture that integrates on-premises resources with cloud-based services like those offered by Microsoft Azure, Progent can provide Windows Server 2016 hybrid integration.

Immediate Help for Urgent Issues
With Progentís urgent online computer support services, you can get immediate help for issues that are causing network disruption. Remote help eliminates the long wait and increased cost associated with in-person network support. For ordinary IT management work, Progentís off-site support engineers can complete the majority of jobs within a few minutes of receiving a request, instead of requiring you to live with a problem for up to a day for on-site help to show up.

Temporary CIO Support Services
Progent can provide businesses with an IT management professional who can act as a temporary or part-time Chief Information Officer. This veteran IT officer can provide strategic direction to help you to deploy appropriate IT products to improve business processes so they align better with your business objectives. Your business can develop and implement a well conceived information technology plan without absorbing the cost of a full-time Chief Information Officer. Key services Progent's part-time Chief Information Officer can carry out include strategic planning, planning IT budgets, creating models for TCO and ROI, reengineering business processes, negotiating with suppliers, defining security policies, cash flow management, automating network administration, patch management, IT asset documentation control, and business continuity planning.

Oracle DBA Services and Application Development
Progent offers affordable access to an Oracle consultant for Oracle database administration support or an Oracle application developer. Progent can assist you to create effective mechanisms for critical Oracle database administration tasks such as performance tuning, backup and restore strategies, and database protection, or train your IT personnel to use industry best practices for streamlining major management procedures. Progent can also offer the services of a PL/SQL programmer to help your company to build, test, troubleshoot, or port Oracle applications that can vary from forms to data-driven web sites. Progent has skill with Oracle SQL Developer, SQL *Plus, and JDeveloper and can help you to optimize current SQL programs by utilizing Oracle's SQL Access Advisor.

Cloud Consulting Expertise for Teleworkers
Progent can assist small and mid-size organizations to set up their at-home employees with safe and reliable integration with cloud resources. To find out about how Progent can assist you to configure robust Cloud access for their telecommuters, refer to cloud support services for teleworkers.

Cisco Small Business WiFi APs Consulting Services
Cisco's Small Business family of APs are Linux-powered units intended as value-priced wireless solutions for light workloads. Progent's Cisco CCIE Wi-Fi infrastructure consultants offer online or onsite configuration and debugging services to assist your organization to design, implement, upgrade, tune, manage and debug Cisco Small Business Wi-Fi AP environments of any scale or topology. To find out more about Progent's support for both current and older Cisco Small Business family of wireless APs, see Cisco Small Business wireless APs configuration and troubleshooting.

Microsoft SQL Server 2012 Consulting
Progent can provide the expertise of certified SQL Server 2012 engineers as well as seasoned software developers, database administrators, project management experts, network infrastructure engineers, business continuity specialists, and data security consultants to help you to maintain your SQL Server 2012 solution and define an efficient and secure network infrastructure that lets you maximize the business benefit of SQL Server 2012. Progent can also help your organization to migrate to SQL Server 2016 or move to Microsoft SQL Server 2014 from SQL Server 2012.

Azure Planning and Integration Consulting
Progent's Azure planning and integration experts can help you with every phase of Microsoft Azure migration such as needs analysis, prerequisites assessment, system design, pilot testing, deployment, automated management, performance tuning, license management, disaster recovery strategies, security policy enforcement, and regulatory compliance assessment. Progent can help you to configure and debug firewalls and VPN connections so that your users can safely connect to Azure-based resources, and Progent's Microsoft-certified consultants can help you set up key Microsoft platforms to run in Azure including Windows Server, Exchange, SQL and Skype for Business. Progent can also assist your organization to set up a hybrid environment that transparently integrates physical datacenters with Azure-based resources.

Remote Desktop Call Center Services for Small Organizations
Progent's Standard Help Desk Services provide a comprehensive service desk solution that manages all aspects of remote Level 1 desktop support from service requests through trouble ticket generation, assigning responsibility, remote desktop control, status tracking, problem resolution, and and reporting. Designed for small companies with few dedicated supprt personnel for desktop issues, Progent's Help Desk Services provide remote support at a substantial discount off Progent's normal desktop troubleshooting rates. Progent can also provide fast as-needed escalation to Level 2 and Level 3 experts to resolve the most problems. For more information, see Progentís remote Call Center services for small organizations.

Check Point Software Firewall Integration Expertise
Progent's Check Point Software firewall experts can help you design, deploy, and manage firewall environments built around Check Point Next Generation firewalls and Check Point's subscription-based security services. To learn more about Progent's consulting and support services for Check Point firewalls, visit Check Point next generation firewall configuration consulting.

Design and Configuration Consulting for Cisco's Aironet 802.11ac Wi-Fi Access Points
Progent's Cisco-certified consultants can provide Cisco Aironet wireless AP planning and deployment consulting and Cisco wireless controller consulting to help you benefit from the 802.11ac Wi-Fi standard to triple the performance for your wireless network while extending the coverage.

Talk to a Progent Network Consultant
To see how to get in touch with a Progent computer consultant for remote or onsite expertise, call 1-800-993-9400 or visit Remote Computer Support.

An index of content::

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    Microsoft Small Business Server (SBS) is a low-cost suite of essential servers that provides the foundation for a powerful but easy-to-manage information. The integration requirements of the Microsoft .NET components included with Small Business Server 2011 requires an IT expert with real-world background and broad experience in designing and building effective and comprehensive information technology solutions. Progent's Microsoft-certified experts have broad backgrounds with the technologies built into SBS 2011 and SBS 2008. This expertise ensures you success in deploying, administering, and troubleshooting network solutions based on the Microsoft SBS line of servers and applications.

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    Progent's UNIX platform support services provide small businesses and developers help with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent offers your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad range of experience provides you with a convenient single source to help you create and maintain a secure and robust cross-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX including Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or major Linux platforms such as RedHat Linux, SuSE, Debian GNU/Linux and Slackware.

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    For small and midsize organizations, network security and regulatory compliance can be too complicated to stay ahead of yet too dangerous to overlook. The largest largest enterprises have been breached, and the leading cloud services have occasionally been taken down. It looks as though there's no place to hide. Progent makes it economical for smaller businesses to carry out critical IT security tasks effectively by offering the advantage of billed time to the closest minute with no minimum billing for online help. You can have access to a world-class computer expert to deliver just the knowledge you need whenever you need it. Progentís CISA, CISM, GIAC, CISSP and ISSAP certified security experts can assist you with any aspect of system security including vulnerability assessments, virus defense and recovery, spam and email content filtering, email data leak prevention, compliance reporting, and creating a comprehensive security plan.

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    The service background of Progent's certified Microsoft Windows Server 2003 consultants, with an average of over 10 years of support in Microsoft integration, ensures you success in identifying the version and configuration of Windows 2003 Server that matches best with your business strategy. Progent can also assist you with designing, installing, managing and supporting powerful IT applications powered by Microsoft Windows Server 2003, and can assist your migration from Windows 2000 or Microsoft Windows NT.

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    Progentís Microsoft-certified consultants offer businesses of any size consulting, troubleshooting, and development services for Microsoft SharePoint and SharePoint Online. SharePoint is an enterprise platform that uses web-based technology for efficiently coordinating people, teams and data. SharePoint offers a common spot for your employees or customers to access, organize, distribute and manipulate useful information, files, and software and to interact with one another. SharePoint allows quicker and better decisions, more efficient access across groups and more streamlined business processes. Windows SharePoint Services connect workers, clients, teams and projects with the data theyíve created in a manner that makes data easy to locate, retrieve and apply. Progent's certified SharePoint experts can help you to manage your current SharePoint ecosystem or migrate to the latest release of SharePoint.

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    Progentís Microsoft-certified consultants provide small and medium size businesses enterprise-grade consulting services for Microsoft Systems Management Server and Configuration Manager, Microsoft's standard tools for change and configuration management. Configuration Manager 2007 is the new title for the update management solution previously called Systems Management Server. Configuration Manager offers a variety of enhancements to Systems Management Server including full automation, integrated Vista Windows Server 2008 awareness, NAP security support, and device driver management. Progentís certified consulting professionals can show you how to use Systems Management Server or System Center Configuration Manager economically for automated operating system and application installation, security patch administration, application metering, and software license reconciliation. Progent's engineers can also help you to migrate smoothly from Microsoft Systems Management Server to System Center Configuration Manager 2007.

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