For business network systems located throughout the state of Illinois, Progent's Microsoft and Cisco qualified technical experts can provide online assistance and troubleshooting to fix your computer system issues fast and affordably. Progent has developed enterprise-grade skills, sophisticated utilities, and support databases to identify and repair computer network problems without the cost and time delays associated with on-site service calls. In case your Illinois company is located beyond the larger urban areas such as Chicago, Aurora, Rockford, or Naperville, your nearby computer network support choices may be limited in expertise, or unavailable during urgent situations. This results in a office network that is unstable or causing wasted time due to technical problems continuing for too long. Progent's team of expert network professionals average more than 12 years of real-world IT industry experience, in the trenches of network support, performing a extensive range of technical projects for a diverse range of clients. This means you get not only the technical skills needed for the task, but an expert with demonstrated methods for applying those skills to assist with cost effective network solutions.

Fortinet FortiGate Firewall Integration Consultants
Fortinet next-generation firewalls are leaders in delivering best-in-class performance for encrypted data inspection. Progent's Fortinet firewall consultants can assist you to deploy your Fortinet security appliances to protect all your IT resources at the enterprise perimeter, within the data center core, at branch locations, and in the cloud. To learn more, visit Fortinet FortiGate NGFW firewall experts.

Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's seasoned IP Voice specialists offer Cisco UC520 consulting services to help you to manage your legacy UC500 VoIP gateway or plan and carry out an efficient migration to a modern VoIP solution.

SonicWall Firewall Consultants
Progent's certified SonicWall firewall consultants can help you configure, maintain, and tune SonicWall firewall products including the current SonicWall TZ and NSa families of firewalls and the older SonicWall PRO 2040 devices. Progent's CISSP and CISA-certified cybersecurity consultants can show you how to incorporate SonicWall security gateways into a complete network protection solution and design security into your corporate operations. For more information, see SonicWall firewall consultants.

Power BI Integration Services
Progent's Power BI consultants can assist you to plan, deploy, maintain, enhance or debug your Power BI business analytics solution. Progent's database experts can help you to prepare your source data for Power BI reports and dashboards. Progent can help you implement and administer an onsite, cloud, or hybrid network model for Power BI. To learn more, visit Progent's Power BI consulting services.

NetDocs Consulting Support
NetDocuments is a leading cloud-based document management system (DMS) built specifically for law practices. Progent offers the services of NetDocuments consultants who can deliver expert guidance to assist you to plan, deploy, administer, optimize, or troubleshoot a document management system environment powered by NetDocuments. For information about Progent's expert support for NetDocuments, go to NetDocuments DMS consulting support.

CRISC-certified Risk Management Consultants
The CRISC certification program was established by ISACA to validate an IT professional's ability to plan, implement, and support information system controls to mitigate network risk. Progent offers the services of a CRISC-certified risk management expert to assist your company to create and execute a risk management plan based on leading practices promoted by CRISC and crafted to align with your company's risk tolerance, business goals, and IT budget.

Expertise for Setting Up Multiple Public Clouds
Progent can help your IT team to plan and administer networks that utilize services from a mix of public clouds. Progent can provide a range of cloud integration services that include Microsoft Azure hybrid cloud planning and deployment consulting, Amazon Web Services cloud integration support, Amazon Web Marketing Service (WMS) development, and Google Cloud Platform administration. For details, see Progent's consulting experts in integrating and managing multiple clouds.

Consulting and Support Expertise for System Center 2016 Virtual Machine Manager (SCVMM 2016)
System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of IT infrastructure monitoring and management tools and is intended to provide a unified solution for configuring and managing virtualized datacenters across hybrid environments that can include private clouds and Azure publics cloud services. Progent's SCVMM 2016 consultants can help organizations of all sizes with all facets of designing, implementing, and maintaining a SCVMM 2016 solution. Progent can review your virtualization topology, help you migrate smoothly from older versions of VMM, develop workflows for creating and installing virtual machines and hosts, design high-availability scale-out clusters, connect your datacenter resources with public clouds, configure virtual switches, write and refine PowerShell scripts, and assist you to evaluate the potential business benefits of the latest capabilities such as Storage Spaces Direct and Shielded VMs. Progent's hypervisor experts can provide advanced Windows Hyper-V consulting and VMware ESXi expertise.

Remote Technical Support for Microsoft and Cisco-based Networks
Progentís Technical Response Center provides expert remote support for Windows and Cisco-based environments Nationwide. Progent's certified engineers have the expertise to assist you to troubleshoot and solve tough network problems quickly and affordably. The scope of technical expertise offered by Progent's team of consultants allows them to escalate even the toughest problems to appropriate specialists as required. Whether you need one-time phone support and remote repair or ongoing access to a Helpdesk Call Center, Progent's experts can provide your company with enterprise-level expertise without the high cost and administrative hassle of running a big in-house support group.

IP Voice Solutions Expertise for a Remote Workforce
Progent can assist small and mid-size businesses to implement IP voice technology to provide their at-home workers the benefit of seamless extensions of the corporate phone network. For information about how Progent can assist your remote workforce to configure and troubleshoot VoIP platforms, go to IP voice consulting services for at-home workers.

After-hours Online Support
Progent's economical after-hours online technical support program provides companies round-the-clock access to online support from Progent's Technical Response Center. Support services available beyond standard business hours include fixing problems with Microsoft-based servers, MS Windows desktop support, help with MS Office programs, system backup/restore, and fundamental routing and switching help for Cisco technology.

Data Backup/Restore Expertise
Progent's backup consultants can provide consulting support for a broad array of products and technologies that provide solutions for backing up Microsoft Windows, Apple Mac, and Linux servers and workstations as well as notebooks and smartphones. Progent can help you with all major backup platforms by providing services such as Altaro VM Backup consulting, Barracuda Backup and disaster recovery preparedness expertise, and DoubleTake Availability solutions. Progent can also provide support for Acronis Backup and Recovery, MozyPro, Retrospect, Time Machine, Symantec Backup Exec, BackupAssist Software, CrashPlan, and FLARs. For large organizations, Progent can provide VMware Site Recovery Manager consulting. In addition, Progent's ProSight Data Protection Services (DPS) are offered to small and medium-sized businesses as an affordable end-to-end service for secure backup/disaster recovery (BDR).

Microsoft 365 Exchange Online Integration with On-premises Exchange
Microsoft has made a strong effort to enable seamless hybrid ecosystems that combine Office 365 Exchange Online and on-premises Exchange. This allows you to have some Exchange mailboxes hosted at your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can assist you with any facet of designing, integrating and troubleshooting your hybrid Office 365/Exchange network. Progent's Exchange consultants can provide as-needed expertise to help you resolve stubborn technical issues and also can provide comprehensive project management outsourcing to make sure your hybrid Office 365/Exchange initiative is carried out on time and on budget. For details about Progent's online consulting expertise for hybrid Office 365 and on-premises Exchange systems, refer to Office 365 integration with on-premises Exchange.

Google Cloud Platform (GCP) Integration Consulting
Progent's Google Cloud Platform planning and integration experts offer cost-effective online and onsite consulting to help companies to move all or part of their core network infrastructure to Google Cloud Platform (GCP). This can save management hassle and hardware expense and enable the use of Google's cutting edge AI and machine learning technology. Progent can assist your IT team with every aspect of Google Cloud Platform integration including requirements analysis, preparedness assessment, system design and review, pilot testing, configuration, administration, performance optimization, software license management, disaster recovery mechanisms, and security and compliance.

Help Desk Sharing Services
Progent's Co-managed Help Desk service permits your IT team to divide activity for support services transparently between your internal support staff and Progent's nationwide roster of IT support technicians, engineers and subject matter experts. Progent's Shared Help Desk service is a joint IT support system built around ConnectWise Manage, the industry-leading Professional Services Automation (PSA) platform for managing IT support requests, generating tickets, assigning responsibility, monitoring status, and generating management analytics. The cost for Level 1 support for Progent's Shared Help Desk service averages below $18/user/month. For details, refer to Progentís shared IT Call Desk services.

Get in Touch with a Progent Computer Consultant
To learn how to get in touch with a Progent network support expert for remote or on-premises expertise, phone 1-800-993-9400 or visit Remote Computer Help.



An index of content::

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