For small office networks located in the state ofIllinois, Progent's Microsoft authorized technical experts can deliver remote phone help and remote troubleshooting to repair your network systems issues fast and affordably. Progent has developed world-class skills, software utilities, and support databases to identify and fix IT problems while avoiding the high cost and delays associated with onsite technical service dispatches.
If yourIllinoiscompany is situated outside of the larger metro areas such asChicago, Aurora, Rockford, or Naperville, your local computer network support choices may be limited in technical capability, or not available during an emergency. This results in a computer network that is unpredictable or causing productivity loss due to technical issues continuing for too long. Progentís staff of network consultants average more than ten years of real-world IT industry experience, in the trenches of network systems support, performing a extensive variety of technical projects for a varied range of clients. This means you get not just the technical competency needed for the task, but a professional with field proven methods for applying that expertise to deliver efficient network solutions.
Immediate Support for Urgent Problems
With Progentís urgent online network support services, your company can get instant support for issues that are causing lost productivity. Remote help eliminates the lengthy delay and increased cost required for in-person network help. For ordinary network administration tasks, Progentís remote support consultants can finish most jobs within minutes of a request, rather than forcing you to live with a problem for hours for on-premises support to arrive.
Cisco Firepower Firewalls Integration Experts
Cisco's Firepower NGFWs Firewalls provide a significant performance improvement compared to Cisco's previous-generation ASA 5500-X security appliances and offer unified control of advanced cybersecurity capabilities such as application visibility and control, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco-certified CCIE-certified firewall consultants can help your organization to plan and execute a smooth upgrade to Firepower Series firewalls from legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower appliances with Cisco's cloud-based services to create and centrally control network environments that include branch offices, data centers, private clouds and public clouds. For details about Cisco's Firepower family of Next Generation Firewalls, refer to Cisco Firepower firewalls integration services.
ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting and management service offers complete hosting of a small or mid-size company's production servers in a solution that gives the maximum level of dependability and expandability and is also simple to move to another host. Progent's Private Cloud hosting and management services are based on proven virtualization techniques that allow small and midsize companies with mixed- platform environments to economize dramatically on the costs of capital equipment, infrastructure maintenance, and IT administration while benefiting from world-class reliability and an unprecedented level of vendor independence. Find out more about Progent's ProSight portfolio of managed services for small and mid-size organizations.
CRISC-certified Risk Management Consultants
The CRISC certification program was established by ISACA to validate an IT professional's skills to design, implement, and support IS control mechanisms to mitigate risk. Progent can provide the expertise of a CRISC-certified risk management consultant to assist your company to develop and carry out a risk management plan based on industry best practices identified by CRISC and crafted to match your company's risk tolerance, business objectives, and IT budget.
CISM-certified Cybersecurity Management Consultants
Progent offers the services of CISM Premier network security management consultants. The Certified Information Security Manager (CISM) committee defines the core competencies and global standards of performance that information security professionals are expected to learn. CISM provides business management the confidence that those who have earned their CISM credential have the experience and capability to deliver efficient security administration and consulting consulting.
Unified Communications Manager and Unified CM Express Planning, Deployment and Troubleshooting
Cisco Unified Communications Manager (CUCM), previously known as CallManager, acts as the core of Cisco's collaboration platform. CUCM and Unified CM Express offer an advanced IP-PBX by integrating with applications that include Unified Communications Manager IM and Presence Service, Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach (SNR), and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact solution. Progent's Cisco-certified CUCM consultants can assist with any aspect of Unified CM configuration and troubleshooting in areas that include integrating VoIP phones and video IP phones, reviewing dial plans, integrating SIP PSTN trunks and CUBE internetworking, installing ISR routers with CUBE networking support, creating UCS server failover solutions for high availability, and integration with Microsoft Exchange and Skype for Business.
MySQL Database Application Development and Database Administration Consulting
Progent's MySQL application developers and database administrators can provide cost-effective remote DBA or application programming services and can help organizations of all sizes to integrate and manage MySQL in a robust network infrastructure that provides advanced speed, expandability, and protection. Progent also has proven skill helping businesses port databases from Oracle to MySQL.
Microsoft Dynamics NAV Consulting
The updated edition of MS Dynamics NAV offers several new features including Personalized Role Centers, improved business intelligence and reporting capabilities, and advanced workflow management. Progent's Dynamics NAV ERP professionals offer custom programming, integration and troubleshooting services to help you to benefit from Microsoft Dynamics NAV. Progentís engineers can help you to connect MS Dynamics NAV to other systems and programs. In addition, Progent can assist your organization to design and utilize data warehouses so you can enhance your knowledge of your business, acquire additional clients, refine your marketing campaigns, and form successful partnerships.
Microsoft Windows 8.1 Administration and Troubleshooting and Migration
Progent's Microsoft-certified Windows 8.1 experts can deliver a variety of network consulting services to assist organizations of any size to support, manage, and troubleshoot IT systems that include desktops, notebooks, tablets, or Windows phones based on Windows 8.1. Progent's consultants can also provide Windows 10 planning and migration assistance.
Microsoft Dynamics GP Consultants
Dynamics GP 2015 R2 features a revamped design that improves cloud readiness, works with popular handheld devices, allows one-time sign-on with Azure Active Directory, and tightens security. Progent's certified Microsoft Dynamics GP 2015 R2 consultants have the depth and breadth of technical skills and hands-on experience to resolve the many technical and business issues involved with deploying and managing Dynamics GP 2015 R2 and can assist your organization to perform a smooth migration that will optimize the business value of your investment in this powerful platform.
Migration Support services for Windows 10
Progent's Windows Windows 10 migration experts can help businesses of any size to evaluate Windows 10 or to migrate to Windows 10 from any earlier version of Microsoft Windows. Online and onsite assessment and migration support for Windows 10 offered by Progent's experts include ROI estimates, project coordination, application compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud and hybrid integration, mobile management and synchronization, teleworker connectivity, security and compliance, automated provisioning and management, network infrastructure design, Wi-Fi support, disaster recovery planning, group and personal training for network management staff and end users, and post-migration Call Center support services.
64-bit Computing Migration Help
Progentís 64-bit upgrade support experts can help you to update your servers and workstations affordably from 32 to 64 bits. Progent can assist you to understand the risks and advantages of moving to 64-bit computing, plan an economical migration strategy that reduces operational interruptions, and offer responsive remote support to aid your company to install 64-bit operating systems and application programs on your current computers. Progent's Microsoft-certified consultants can assist your company to install the 64-bit versions of Microsoft platforms like Microsoft Windows Server, SQL Server, Microsoft Windows 10, and Office Excel.
Cisco Unified Messaging and Collaboration Consulting Services
Progent can provide online or onsite access to a certified CCIE specialist to assist your business to plan, deploy, manage and repair unified communications networks supported by Cisco Unified Communication technology in a local, cloud-centric, or hybrid cloud environment. Progent's Cisco Unified Communications engineers have extensive backgrounds assisting companies of any size to build collaboration ecosystems by providing expert services that include Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager system design and deployment, Voice over IP and video phones and soft phones configuration, and Cisco wireless VoIP phone solutions. Progent's consultants can assist you with Cisco's entire portfolio of UC applications like Jabber, WebEx, Cisco Unity Express (CUE), Cisco Unified Contact Center Express, and Unified Mobility.
Wireless IP Phone Integration and Troubleshooting
Integration of Cisco's wireless IP phones typically requires that IT teams set up and fine tune numerous key pieces of your wireless infrastructure including APs, switches, Cisco wireless LAN controllers, and management tools. Progent's Cisco wireless VoIP phone configuration and troubleshooting experts can provide remote and onsite support to help your organization build and maintain a Cisco wireless IP phone solution by providing services that range from debugging the configuration of an IP phone or access point to providing project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of a campus.
Talk to a Progent Network Support Expert
To see how you can access a Progent network support expert for remote or onsite assistance in #(state), phone 1-800-993-9400 or visit Online Computer Support.