For small business computer networks located throughout the state of Illinois, Progent's Microsoft and Cisco certified technicians can provide phone help and troubleshooting to fix your network problems fast and cost effectively. Progent has acquired world-class expertise, advanced software utilities, and support databases to identify and repair IT problems while avoiding the expense and time delays associated with on-site technical service visits.

If your Illinois small business is located beyond the larger metro areas such as Chicago, Aurora, Rockford, or Naperville, your nearby network support choices may be limited in expertise, or not available during a crisis. This can result in a office network that is unpredictable or causing productivity loss due to technical issues going unresolved for too long. Progentís group of seasoned network engineers average more than 12 years of real-world industry experience, in the trenches of IT support, performing a broad variety of technical projects for a broad range of customers. This means you get not just the technical expertise needed for the job, but an expert with field proven methods for applying those skills to deliver cost effective network solutions.

Live Online Training for Popular Desktop Applications
Progent provides online classes for a range of client software. Progent's Online training covers areas that include Office 365 Excel and Power BI reporting, Office 365 Word VBA macro programming, Publisher co-editing, Office Outlook calendar sharing, Microsoft Office Access rapid application development, Microsoft Dynamics GP customization, and Windows 10 management. Live online learning offers all the advantages of conventional classroom seminars, such as immediate communication between clients and teachers, but eliminates the costs of transportation and the hassle of trying to synchronize the schedules of multiple workers.

Consulting and Troubleshooting Expertise for SCVMM 2012
Progent's System Center 2012 Virtual Machine Manager consulting experts can assist organizations of all sizes to follow best practices to set up System Center 2012 Virtual Machine Manager hosts, networking, storage systems, and library resources; design, deploy, and administer private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for enterprise-class reporting. Progent can assist your company to migrate from a legacy version of SCVMM or from another management system, and Progent can help you to optimize and repair your existing SCVMM 2012 ecosystem so you get the highest possible return on investment. Progent also offers SCVMM 2016 migration consulting to assist you to plan and carry out a smooth upgrade from SCVMM 2012 to Virtual Machine Manager 2016 so you can benefit from stronger assurance capabilities, more affordable VMM storage options, and other enhancements.

Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's seasoned IP Voice experts offer Cisco UC560 consulting services to assist you to maintain your legacy UC500 VoIP system or plan and implement a smooth migration to a modern IP telephony and voicemail solution.

World-class Cisco Support from Experienced CCIE-certified Engineers
Progent offers convenient, immediate, and affordable access to Registered Cisco CCIE consultants. CCIEs are elite network experts who are awarded this prestigious classification only as a result of thorough testing by Cisco. CCIEs can resolve the most complicated problems associated with network design, configuration, troubleshooting, and service. Progentís CCIE professionals work closely with Cisco in-house staff in analyzing problems with Cisco's IOS software and devising workarounds or obtaining software updates to correct problems. Progent can provide quick contact with a CCIE by phone so you are able to receive instant assistance for complex network troubles that are affecting business productivity but are beyond the scope of your usual IT support providers.

Progent's Online Consulting, Programming and Training Support for Microsoft Office Excel and Office 365 Excel
Progent's Microsoft-certified Excel and Office 365 Excel consultants can provide a wide variety of remote support services to help your organization to plan, develop, test, deploy, manage, and debug business applications based on any release of Microsoft Excel, including Office Excel desktop and Office 365 Excel. Progent can help your business to migrate your existing Excel solutions to the latest releases of Excel, support Excel on iOS and Android mobile devices, and fix compatibility problems between various releases of Office Excel. Progent can provide on-demand help to organizations who need a fast solution to a specific issue related to Office Excel and Progent also offers comprehensive project management support for upgrading or developing mission-critical applications built on Excel. Progent's affordable online training for Excel can be custom tailored to meet the special requirements of individual users or teams.

Broad and Deep Experience with Business Networks
Progentís group of over 100 network consultants means clients can take advantage of the leverage of over a thousand years of cumulative background and shared information to fix the most troublesome computer issues. Progentís certified network consultants possess the know-how to identify solutions fast and implement them affordably.

Virtualization Consulting
Virtual compute, storage and networking technologies allow businesses to maximize resource utilization, simplify network operations, and improve workload availability and security. operate several virtual machines on a single actual processor. Common usage scenarios for virtualization include resource consolidation, inexpensive platforms for applications that require outdated operating systems, and affordable isolation of software development or testing environments from on-line systems. Progent's virtual server consultants offer Windows Server 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtual networking consulting services, Windows Hyper-V Virtual Server consulting, VMware vSphere and vCloud configuration and troubleshooting, VMware NSX network virtualization design and integration, and Citrix XenServer virtual server assistance. Progent can install virtual machines to optimize performance, reliability and manageability while at the same time cutting costs; suggest and test business recovery plans that minimize downtown in the event of a catastrophic failure; and deliver ongoing maintenance, repair, and engineering assistance as virtualization technology evolves.

Microsoft Data Protection Manager Consulting Support
Microsoft System Center 2016 Data Protection Manager offers small to medium-size organizations automatic backup and easy restore functions for Microsoft environment. SCDPM 2016 offers application-sensitive backup for key workloads such as SQL Server, Exchange Server and SharePoint Server, backs up Windows and Linux virtual machines, supports VMs running on Windows Hyper-V and VMware, and can use Microsoft Azure for cloud-based backup and recovery. Progent's Microsoft-certified SCDPM 2016 consultants can assist you to plan, deploy, administer, and repair a multi-site backup/restore system built around SCDPM 2016. Progent can help you to migrate from a previous release of DPM or from a legacy system, and Progent can tune your DPM 2016 ecosystem for on local, hosted, cloud or hybrid deployment models. Progent offers remote or onsite support and can provide as-needed guidance to resolve challenging issues or provide comprehensive project management support to make sure you finish your SCDPM 2016 initiative on time and on budget.

Cisco WiFi Controller Integration and Support Consultants
Progent's certified Cisco Wi-Fi controller consultants can assist your business to configure Cisco wireless LAN controllers to manage and monitor wireless LANs of any size. Progent can help you to administer and debug your existing Cisco Wi-Fi environment or implement an efficient migration to Cisco's latest wireless controller products. Progent can provide expertise for physical and software-only wireless controllers and can help you to decide which type makes sense for your Wi-Fi environment. For Wave 2 Wi-Fi controllers from Cisco, Progent can provide Cisco 3504 Wi-Fi controller consulting, Cisco 5520 wireless controller support, and Cisco 8540 Wi-Fi controller support.

64-bit Processing Upgrade Help
Progentís 64-bit upgrade support specialists can assist your organization to enhance your servers and desktop PCs affordably from 32 bits to 64 bits. Progent can help your company to calculate the costs and advantages of moving to 64-bit computing, design a cost-effective upgrade strategy that reduces operational interruptions, and offer responsive remote help to assist you to install 64-bit software and application programs on your current computers. Progent's Microsoft-expert consultants can assist you to integrate the 64-bit versions of Microsoft platforms like Microsoft Windows Server, SQL Server, Windows 10, and Microsoft Office Excel.

Get in Touch with a Progent Computer Consultant
To see how you can get in touch with a Progent network support expert for remote or on-premises expertise in , phone 1-800-993-9400 or visit Remote Computer Support.