Besides offering fast access to guidance from high-level IT professionals and subject matter experts to assist Allen, Texas organizations with discrete IT problems or longer-term projects, Progent offers temporary supplemental staffing to deliver more broadly defined assistance like desktop help, IT management, and Help Desk services. Short-term staffing can help businesses to respond to anticipated or surprise peaks in the need for IT personnel, which may result from scenarios like company mergers, data center relocation, platform migration, business process changes like telecommuting, disaster response, seasonal variations, or regulatory changes. Temporary IT staff augmentation can also cover gaps resulting from the loss of full-time IT personnel because of vacations, health issues, termination, or other reasons.
Advantages of Progent's Short-Term IT Staffing Program
Progent's short-term supplemental staffing services offer organizations the versatility to react to increases in demand for IT services without being saddled with the costs and hassle associated with vetting and hiring reliable technical help and without the risk of increasing your permanent head count.
Key aspects of Progent's short-term supplemental staffing services include:
Progent's Shared Center Service
- Fast access to seasoned network professionals
- Simple initiation, cessation, and re-engagement of services
- Seamless augmentation of your in-house IT team
- Comprehensive reporting of all services performed
- Available escalation from Tier 1 up to Tier 3 services so even the toughest problems can be handled promptly
- Close working relationship with a top-level, full-service resource for network expertise
Progent's shared Help Desk service is a proven flexible staff expansion option that enables IT organizations to divide the responsibilities of Help Desk support transparently between their internal network personnel and Progent's extensive team of technical support specialists. Acting as a transparent supplement of your full-time Call Center, Progent's co-managed Call Center program is a collaborative service solution based on by the industry's leading shared professional services (PSA) platform for managing, service requests, ticketing, assigning responsibility, monitoring progress, and generating management reports.
Why Choose Progent?
Progent has two decades of background delivering online and on-premises IT expertise for businesses of all sizes throughout the United States. Progentís engineers have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other leading technology companies. Progent's security and compliance consultants have earned advanced certifications including CISSP, CISA, and CRISC. Learn more about Progent's industry certifications.
Progent's Areas of Expertise for Allen, Texas Businesses
Progent's nationwide roster of certified consultants and technical experts can deliver Allen, Texas companies a wide range of online consulting and troubleshooting services. Practice areas covered under Progent's consulting program for IT service providers include:
Contact Progent for Temporary IT Staffing for Allen, Texas Companies
To find out more details about Progent's short-term supplemental staffing services for Allen, Texas companies, call 800-993-9400 or visit Contact Progent.