Besides providing rapid access to guidance from high-level network consultants and subject matter experts (SBEs) to help Allen, Texas organizations with discrete technical problems or strategic projects, Progent can provide temporary supplemental staffing to deal with more generalized services like PC support, network administration, and Call Center response. On-demand staffing makes it possible for organizations to respond to expected or surprise increases in demand for IT personnel, which may be caused by scenarios such as company mergers, data center moves, technology migration, paradigm shifts like work-from-home, disaster recovery, busy seasons, or regulatory changes. Short-term staffing can also cover gaps left by the absence of full-time IT personnel because of vacations, health issues, termination, etc.
Advantages of Progent's Temporary Staff Augmentation Program
Progent's temporary supplemental staffing services offer organizations the flexibility to respond to surges in demand for IT personnel without being saddled with the costs and hassle associated with identifying and hiring reliable technical help and without the risk of increasing your in-house head count.
Key features of Progent's temporary staff augmentation services include:
Progent's Co-managed Center Program
- Rapid access to reliable IT professionals
- Simple initiation, termination, and resumption of services
- Transparent extension of your full-time IT team
- Full documentation of all services performed
- Available escalation from Tier 1 up to Tier 3 services so even the toughest issues get resolved fast
- Close working relationship with a top-level, full-spectrum source for IT expertise
Progent's co-managed Help Desk service is a proven flexible staff expansion alternative that allows IT groups to divide the responsibilities of Help Desk support transparently between their internal network staff and Progent's extensive team of technical support specialists. Working as a seamless supplement of your in-house Help Desk, Progent's shared Help Desk program is a collaborative service alternative powered by the leading shared PSA platform for managing, service calls, generating tickets, assigning responsibility, tracking progress, and producing documentation.
Why Choose Progent?
Progent has two decades of experience delivering remote and onsite IT expertise for businesses across the United States. Progentís engineers have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other leading technology companies. Progent's cybersecurity consultants have earned advanced certifications including ISSAP, CISA, and CRISC. Learn more about Progent's technology certifications.
Progent's Areas of Expertise for Allen, Texas Companies
Progent's veteran team of certified consultants and technical experts offers Allen, Texas organizations a broad range of online consulting and debugging expertise. Areas of expertise covered under Progent's consulting program for network service providers include:
Contact Progent for Short-Term IT Staffing for Allen, Texas Businesses
To learn more details about Progent's temporary staff augmentation services for Allen, Texas companies, call 800-993-9400 or visit Contact Progent.