Besides providing fast contact with top-tier IT consultants and subject matter experts to help Allen, Texas companies to resolve specific IT issues or longer-term initiatives, Progent offers short-term staffing to deliver more generalized services like PC help, network administration, and Help Desk call center services. On-demand staffing can help organizations to deal with anticipated or unexpected surges in the need for network personnel, which may be caused by situations such as company mergers, data center relocation, platform upgrades, business process changes like telecommuting, disaster recovery, seasonal variations, or regulatory changes. Short-term supplemental staffing can also cover gaps resulting from the loss of in-house IT personnel because of vacations, health issues, termination, or other reasons.

Benefits of Progent's Temporary Staff Augmentation Program
Progent's short-term supplemental staffing services offer businesses the ability to respond to increases in requirements for network personnel without dealing with the costs and hassle that come with identifying and hiring reliable technical personnel and without the burden of adding to your in-house head count.

Important aspects of Progent's temporary supplemental staffing services include:

  • Fast availability of proven network pros
  • Simple initiation, termination, and re-engagement of services
  • Seamless extension of your full-time IT staff
  • Full documentation of services delivered
  • Optional escalation from Tier 1 up to Tier 3 support so even the toughest problems get resolved fast
  • Close working relationship with a top-level, full-spectrum source for IT expertise
Progent's Shared Help Desk Call Center Service
Progent's shared Help Desk Call Center program is a proven on-going staff expansion alternative that allows IT organizations to divide the responsibilities of Help Desk Call Center support seamlessly between their in-house network personnel and Progent's extensive pool of IT support specialists. Acting as a seamless supplement of your full-time Call Center, Progent's shared Help Desk service is a joint support solution powered by the leading shared PSA platform for managing, service requests, generating tickets, assigning ownership, tracking progress, and producing documentation.

Why Choose Progent?
Progent has 20 years of background delivering remote and onsite IT services for organizations across the U.S. Progent's IT experts hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity experts have earned top certifications including CISSP-ISSAP, CISA, and GIAC. Find out more details about Progent's technology certifications.

Progent's Practice Areas for Allen, Texas Businesses
Progent's nationwide team of certified engineers can provide Allen, Texas companies a wide array of remote technical guidance and troubleshooting expertise. Practice areas offered under Progent's consulting program for network service providers include:

Contact Progent for Temporary IT Staffing for Allen, Texas Organizations
To find out more about Progent's short-term staff augmentation services for Allen, Texas companies, call 800-993-9400 or visit Contact Progent.