In addition to offering rapid access to guidance from top-tier network professionals and subject matter experts to help Allen, Texas businesses to resolve specific technical issues or strategic initiatives, Progent can provide temporary staff augmentation to deliver more generalized services such as desktop help, network administration, and Call Center services. Temporary staffing can help organizations to deal with expected or unexpected increases in the need for network services, which may be caused by scenarios like company mergers, site relocation, technology migration, business process changes like telecommuting, disaster recovery, busy seasons, or regulatory mandates. Temporary IT staff augmentation can also fill gaps caused by the absence of full-time staff members due to scheduled vacations, health issues, termination, etc.

Advantages of Progent's Temporary Staffing Program
Progent's temporary staff augmentation services offer organizations the flexibility to react to increases in demand for IT personnel without being saddled with the costs and hassle that come with vetting and recruiting reliable technical personnel and without the burden of adding to your permanent head count.

Important aspects of Progent's short-term staff augmentation services include:

  • Rapid access to reliable network pros
  • Simple engagement, termination, and resumption of services
  • Seamless extension of your full-time IT staff
  • Comprehensive documentation of services delivered
  • Optional escalation from Tier 1 up to Tier 3 services so even the toughest issues can be handled fast
  • Close relationship with a world-class, full-spectrum resource for network expertise
Progent's Shared Help Desk Call Center Service
Progent's co-managed Help Desk Call Center service is a proven flexible staff expansion alternative that allows IT organizations to share the work of Call Center support transparently between their internal network personnel and Progent's extensive pool of technical support experts. Acting as a seamless supplement of your full-time Call Center, Progent's co-managed Call Center service is a collaborative support solution powered by the leading group PSA platform for streamlining, service requests, generating tickets, assigning responsibility, monitoring progress, and producing documentation.

Why Choose Progent?
Progent has 20 years of experience providing online and onsite network expertise for organizations of all sizes throughout the United States. Progent's engineers hold advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity consultants have earned top certifications including CISSP-ISSAP, CISM, and CRISC. Find out more details about Progent's certifications.

Progent's Practice Areas for Allen, Texas Businesses
Progent's seasoned roster of certified consultants and technical experts can provide Allen, Texas organizations a broad array of online technical guidance and debugging services. Practice areas offered under Progent's reseller program for IT service providers include:

Contact Progent for Temporary Staffing Services for Allen, Texas Organizations
To find out more details about Progent's short-term staffing services for Allen, Texas organizations, call 800-993-9400 or visit Contact Progent.