Phoenix Ransomware Filtering and Restoration Consulting

Ransomware Hot Line: 800-462-8800

24x7 Remote Access to a Senior Ransomware Consultant
Ransomware requires time to work its way across a network. For this reason, ransomware attacks are typically unleashed on weekends and at night, when support personnel may take longer to become aware of a break-in and are less able to mount a rapid and coordinated response. The more lateral progress ransomware is able to manage within a victim's system, the longer it will require to recover core IT services and scrambled files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to guide you to complete the time-critical first step in responding to a ransomware attack by putting out the fire. Progent's online ransomware experts can help organizations in the Phoenix area to identify and quarantine infected servers and endpoints and guard undamaged assets from being compromised.

If your network has been penetrated by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Available in Phoenix
Current strains of ransomware such as Ryuk, Sodinokibi, Netwalker, and Nephilim encrypt online data and invade any accessible system restores and backups. Files synched to the cloud can also be corrupted. For a vulnerable environment, this can make system restoration almost impossible and effectively throws the datacenter back to the beginning. Threat Actors (TAs), the cybercriminals behind a ransomware attack, insist on a ransom fee for the decryption tools required to recover scrambled data. Ransomware assaults also attempt to exfiltrate information and TAs require an extra payment for not posting this data or selling it. Even if you can restore your system to an acceptable point in time, exfiltration can pose a major issue depending on the sensitivity of the downloaded data.

The recovery process subsequent to ransomware attack involves several distinct stages, most of which can proceed in parallel if the response team has enough members with the necessary skill sets.

• Quarantine: This time-critical first step involves blocking the lateral spread of ransomware within your network. The longer a ransomware assault is allowed to go unchecked, the longer and more costly the recovery process. Because of this, Progent maintains a round-the-clock Ransomware Hotline staffed by seasoned ransomware response experts. Quarantine processes consist of isolating infected endpoint devices from the network to restrict the contagion, documenting the environment, and protecting entry points.
• System continuity: This covers bringing back the network to a minimal useful level of capability with the shortest possible delay. This effort is usually the top priority for the targets of the ransomware attack, who often see it as an existential issue for their business. This project also demands the widest range of IT abilities that cover domain controllers, DHCP servers, physical and virtual machines, desktops, notebooks and smart phones, databases, office and line-of-business apps, network topology, and protected remote access management. Progent's recovery team uses advanced collaboration tools to organize the complex recovery effort. Progent understands the urgency of working rapidly, continuously, and in unison with a client's management and IT group to prioritize activity and to put vital resources back online as quickly as possible.
• Data recovery: The effort required to restore files damaged by a ransomware attack depends on the state of the network, the number of files that are affected, and which restore methods are needed. Ransomware assaults can take down key databases which, if not carefully shut down, might need to be rebuilt from scratch. This can include DNS and Active Directory databases. Exchange and SQL Server rely on Active Directory, and many ERP and other mission-critical platforms depend on Microsoft SQL Server. Often some detective work could be required to locate undamaged data. For instance, non-encrypted OST files (Outlook Email Offline Folder Files) may exist on staff desktop computers and laptops that were off line at the time of the ransomware assault. Progent's ProSight Data Protection Services utilize Altaro VM Backup technology to defend against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by any user including administrators.
• Implementing modern antivirus/ransomware protection: Progent's Active Security Monitoring incorporates SentinelOne's machine learning technology to offer small and mid-sized businesses the benefits of the same AV technology deployed by many of the world's largest enterprises such as Walmart, Visa, and Salesforce. By delivering real-time malware blocking, detection, containment, repair and analysis in one integrated platform, ProSight Active Security Monitoring cuts total cost of ownership, streamlines management, and expedites resumption of operations. SentinelOne's next-generation endpoint protection engine incorporated in Progent's Active Security Monitoring was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Read about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery with SentinelOne technology.
• Negotiation with the threat actor (TA): Progent is experienced in negotiating settlements with hackers. This requires close co-operation with the victim and the insurance carrier, if there is one. Activities include establishing the type of ransomware involved in the attack; identifying and establishing communications the hacker; testing decryption tool; budgeting a settlement with the victim and the insurance carrier; negotiating a settlement and schedule with the TA; confirming compliance with anti-money laundering regulations; carrying out the crypto-currency disbursement to the hacker; acquiring, reviewing, and using the decryption utility; troubleshooting failed files; creating a pristine environment; mapping and connecting datastores to reflect exactly their pre-encryption condition; and recovering computers and services.
• Forensics: This activity involves learning the ransomware attack's progress across the targeted network from beginning to end. This history of the way a ransomware attack progressed within the network helps you to evaluate the impact and uncovers gaps in security policies or work habits that should be rectified to prevent future breaches. Forensics involves the examination of all logs, registry, Group Policy Object (GPO), Active Directory, DNS, routers, firewalls, scheduled tasks, and basic Windows systems to check for changes. Forensic analysis is typically assigned a top priority by the cyber insurance carrier. Because forensic analysis can be time consuming, it is essential that other key activities such as operational resumption are pursued in parallel. Progent has a large team of IT and security professionals with the skills needed to carry out activities for containment, operational resumption, and data recovery without disrupting forensic analysis.

Contact Progent for Ransomware System Recovery Consulting in Phoenix
For ransomware system recovery expertise in the Phoenix metro area, phone Progent at 800-462-8800 or see Contact Progent.