Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Senior Ransomware Consultant
Ransomware 24x7 Hot LineRansomware needs time to work its way across a target network. For this reason, ransomware assaults are typically launched on weekends and late at night, when IT personnel may take longer to recognize a break-in and are less able to mount a quick and forceful defense. The more lateral progress ransomware can make inside a target's network, the longer it will require to recover core IT services and damaged files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is designed to assist you to complete the urgent first step in mitigating a ransomware assault by putting out the fire. Progent's remote ransomware experts can assist businesses in the Chandler metro area to locate and quarantine infected devices and guard undamaged assets from being penetrated.

If your system has been penetrated by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Offered in Chandler
Current strains of ransomware like Ryuk, Sodinokibi, DopplePaymer, and Egregor encrypt online files and invade any available system restores and backups. Data synched to the cloud can also be impacted. For a vulnerable network, this can make system restoration nearly impossible and basically knocks the datacenter back to square one. So-called Threat Actors (TAs), the hackers responsible for ransomware attack, demand a settlement fee for the decryptors needed to unlock encrypted files. Ransomware assaults also try to steal (or "exfiltrate") information and hackers demand an additional payment for not publishing this data or selling it. Even if you can restore your system to an acceptable point in time, exfiltration can pose a big issue according to the sensitivity of the stolen information.

The restoration work subsequent to ransomware penetration has several crucial phases, the majority of which can be performed concurrently if the response workgroup has enough people with the required skill sets.

  • Quarantine: This time-critical first step involves blocking the sideways spread of the attack within your network. The more time a ransomware attack is permitted to run unchecked, the longer and more costly the recovery process. Because of this, Progent maintains a round-the-clock Ransomware Hotline monitored by veteran ransomware recovery engineers. Containment activities include isolating affected endpoint devices from the network to restrict the contagion, documenting the IT system, and protecting entry points.
  • Operational continuity: This covers bringing back the IT system to a minimal acceptable degree of functionality with the least downtime. This effort is typically the top priority for the victims of the ransomware assault, who often perceive it to be a life-or-death issue for their company. This project also requires the widest array of technical skills that span domain controllers, DHCP servers, physical and virtual servers, PCs, laptops and smart phones, databases, productivity and line-of-business applications, network topology, and secure endpoint access. Progent's ransomware recovery team uses state-of-the-art workgroup platforms to coordinate the multi-faceted recovery effort. Progent understands the importance of working quickly, tirelessly, and in unison with a client's managers and network support group to prioritize tasks and to get critical services on line again as fast as feasible.
  • Data restoration: The effort required to restore data damaged by a ransomware assault depends on the condition of the systems, how many files are encrypted, and what recovery techniques are required. Ransomware assaults can destroy critical databases which, if not properly closed, might need to be reconstructed from the beginning. This can include DNS and Active Directory databases. Microsoft Exchange and SQL Server depend on Active Directory, and many financial and other business-critical applications are powered by SQL Server. Some detective work could be required to find undamaged data. For instance, undamaged Outlook Email Offline Folder Files may have survived on employees' PCs and notebooks that were off line at the time of the ransomware assault. Progent's Altaro VM Backup consultants can help you to deploy immutable backup for cloud storage, enabling tamper-proof data while under the defined policy so that backup data cannot be erased or modified by any user including administrators or root users. Immutable storage adds another level of protection and restoration ability in the event of a successful ransomware attack.
  • Implementing modern AV/ransomware defense: Progent's ProSight ASM uses SentinelOne's behavioral analysis technology to offer small and mid-sized businesses the advantages of the identical anti-virus technology implemented by many of the world's biggest enterprises including Netflix, Visa, and Salesforce. By delivering real-time malware blocking, classification, containment, restoration and forensics in a single integrated platform, Progent's ASM reduces TCO, simplifies management, and promotes rapid resumption of operations. SentinelOne's next-generation endpoint protection engine built into in Progent's Active Security Monitoring was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Learn about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiation with the threat actor (TA): Progent is experienced in negotiating settlements with threat actors. This calls for close co-operation with the ransomware victim and the cyber insurance provider, if there is one. Activities consist of determining the type of ransomware used in the attack; identifying and establishing communications the hacker persona; verifying decryption capabilities; budgeting a settlement with the victim and the cyber insurance provider; negotiating a settlement and timeline with the TA; confirming compliance with anti-money laundering regulations; carrying out the crypto-currency disbursement to the TA; receiving, learning, and operating the decryption utility; troubleshooting decryption problems; building a pristine environment; remapping and connecting drives to match exactly their pre-encryption state; and restoring physical and virtual devices and services.
  • Forensics: This process is aimed at uncovering the ransomware attack's progress throughout the targeted network from beginning to end. This audit trail of how a ransomware assault travelled through the network helps you to assess the impact and brings to light shortcomings in security policies or processes that should be corrected to prevent later break-ins. Forensics entails the examination of all logs, registry, Group Policy Object (GPO), Active Directory, DNS servers, routers, firewalls, scheduled tasks, and basic Windows systems to detect changes. Forensics is commonly assigned a high priority by the cyber insurance provider. Since forensics can take time, it is essential that other important recovery processes such as operational resumption are pursued in parallel. Progent has an extensive roster of IT and cybersecurity experts with the knowledge and experience needed to carry out the work of containment, operational resumption, and data restoration without disrupting forensics.
Progent's Qualifications
Progent has provided remote and onsite network services throughout the United States for more than 20 years and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts (SMEs) includes professionals who have earned advanced certifications in core technologies such as Cisco networking, VMware, and popular Linux distros. Progent's cybersecurity consultants have earned prestigious certifications such as CISA, CISSP-ISSAP, and CRISC. (Refer to certifications earned by Progent consultants). Progent also has guidance in financial management and Enterprise Resource Planning software. This breadth of expertise gives Progent the ability to salvage and integrate the surviving pieces of your information system after a ransomware attack and reconstruct them quickly into a viable system. Progent has collaborated with top insurance providers like Chubb to help businesses recover from ransomware attacks.

Contact Progent for Ransomware Cleanup Consulting in Chandler
For ransomware recovery expertise in the Chandler area, phone Progent at 800-462-8800 or visit Contact Progent.



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    Microsoft allows you to create seamless hybrid environments that combine Microsoft 365 and local Exchange systems. This permits you to have certain Exchange mailboxes hosted on your corporate datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consultants can help you with any phase of planning, implementing and debugging your hybrid Exchange Online deployment. Progent's Exchange specialists can deliver as-needed expertise to help you resolve challenging technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange solution is successfully completed on schedule and within budget.

  • Offsite Workers VoIP Onsite Technical Support At Home Employees IP Voice Computer Consultants
  • Online Office PowerPoint Training Train Online Office Outlook

  • Integration Support Cisco Firepower Configuration
    Firepower Online Support

    Cisco's Firepower Next Generation Firewalls (NGFWs) provide a significant performance boost over Cisco's previous-generation ASA 5500-X firewalls and include centralized control of modern security capabilities such as application visibility and control (AVC), next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can help you to design and execute a smooth upgrade to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower appliances with Cisco's security services to build and centrally manage network ecosystems that include branch offices, data centers, private clouds and public clouds.

  • Online Troubleshooting OS X Penetration Testing macOS and Cisco Security Technical Support
  • Oracle DBA Consultants Oracle DBA Specialists
  • Chandler Sodinokibi Crypto-Ransomware System-Rebuild Chandler Arizona
  • Private Cloud Virtual Datacenter Hosting Engineer ProSight VM Hosting Engineers
  • ProSight Email Content Filtering Policies Consulting Email Intent Analysis Consulting
  • ProSight Reporting Network Infrastructure Monitoring Support and Help Help and Support ProSight Reporting Ticketing

  • Consulting WiMax
    Internet Carrier Selection Consultancy

    Progent can provide the affordable services of online Internet connectivity experts to assist your organization to evaluate or enhance your Internet services so your Internet access solution matches your business requirements. Support services available from Progent include assessment of your existing bandwidth use, vendor and service plan analysis and ordering, network provisioning, and overseeing a smooth move to a different carrier and/or service plan. Network provisioning can include enhancing existing routers and switches and deploying new ones, setting up firewalls, and designing dependable Border Gateway Protocol configurations.

  • Professional ransomware cryptoworm recovery Consulting Services Hermes ransomware hot line

  • Symantec Firewall Cybersecurity Firms
    Symantec Firewall IT Services

    Progent's Symantec consultants can assist you to maintain legacy Symantec firewall and VPN appliances such as the Symantec Raptor and VelociRaptor family or show you how to migrate to more recent firewall/VPN solutions. Progent can also help you design and implement a complete security strategy that can include firewall and VPN appliances and utilities, managed security and network protection services, system monitoring products, and formal policies and enforcement procedures. Progent has the expertise to be your one-stop source for on-going network help, administration, education, and security expertise.

  • Professionals ISR 1100 Router IOS XR Software Consulting Services
  • Progent Cybersecurity Media Relations Engineers Specialists Progent Media Relations
  • Progent Management Team IT Consultants Progent's Management Team Network Integration
  • Progent Startup Businesses Experts Progent Start-Up Companies Migration Support
  • Remote Consultant Services Citrix Stage Manager Urgent Citrix Hyper-V Management Consulting Services
  • Remote Online Consulting Colo Colocation Selection Support Services
  • Remote PC and Smartphone IT Consultants Smartphone Synchronization Small Business Computer Consulting Services
  • Remote Support Cisco SIP phones Cisco VoIP Phones and IM Online Support Services
  • Remote Support High-Availability Systems Emergency Consultant Services SQL Server Cluster
  • Ryuk ransomware hot line Engineer Ryuk ransomware hot line Consulting
  • Ryuk Online Ransomware Rollback Experts Chandler Chandler
  • SCCM Mobile Device Management Engineer SCCM Security Computer Consultants
  • SCOM 2012 Cloud Monitoring Network Consultant Microsoft Certified Expert System Center Management Packs Technical Support Services
  • SCOM 2012 Cloud Monitoring Online Technical Support Support and Setup SCOM 2012 Fabric Monitoring
  • SQL Server 2014 In-memory OLTP Support Services SQL Server 2014 Encryption Key Management Remote Troubleshooting
  • Chandler Spora Ransomware System-Restoration Chandler, AZ
  • SQL Server 2014 Security Consultants SQL Server 2014 Capacity Planning Remote Support Services
  • Chandler Maze Ransomware Remediation Chandler Tempe Mesa Gilbert
  • SQL Server 2016 Backup Encryption Troubleshooting 24-Hour Microsoft SQL Server 2016 Network Consultant
  • SQL Server 2019 Always Encrypted Online Help SQL Server 2019 Backup Configuration
  • Security Audit Consultancy CISA Certified Auditor Cybersecurity Firms

  • Check Point 1000 Firewalls Computer Security
    Check Point SandBlast Cybersecurity Consultancy

    Progent's Check Point Software consultants can help you select and deploy Check Point Software Firewall and VPN utilities and hardware based on Check Point Software's security platform to offer an affordable and efficient security defense for your business network. Progent can also show you how to configure other Check Point products such as Check Point ZoneAlarm and Check Point Series 80 appliances with security solutions from other vendors and offer a central source for on-going network support, maintenance, education, and design expertise.

  • Security Evaluation Engineers Security Evaluation Consultant Services
  • Security Penetration Testing Security Evaluation 24-Hour Penetration Testing Security Tech Services

  • Windows 2003 Cluster Consulting
    Cisco Mission Critical Environment Support and Help

    Progent's Disaster Recovery/Business Continuity (DR/BC) consultants offer extensive backgrounds helping small and mid-size businesses to minimize system downtime by providing cost-effective online consulting services for disaster recovery/business continuity planning, fault-tolerant IT infrastructure, data backup and restore systems, and non-disruptive system maintenance. Progent's business continuity experts can assist your company to develop and validate an efficient business continuity plan that matches your business goals and budget. Progent's disaster recovery engineers can assist you to architect, implement, and support fault-tolerant technologies including redundant Internet connectivity, virtualized servers, clustering, network load balancing, continual online backup, and multi-location hot backup centers.

  • Security Security Consultancies Chandler, Maricopa County Chandler, AZ Firewall Cybersecurity Firm
  • SentinelOne XDR Engineers 24/7/365 SentinelOne Phishing Protection Specialist
  • Services Google GCP Cloud hybrid cloud solutions Professionals Google Cloud GKE

  • Service Database Support and Help
    CISA Certified Security Expert On-site Technical Support Service Reporting

    Progent uses a sophisticated support reporting system that stores and organizes detailed documentation for all billed support activities. Unlike many freelance consultants or small service organizations who offer minimal documentation or specifics of tasks done, every service provided by Progent is accompanied by comprehensive documentation. Every Progent consultant has access to the support reports transmitted by each consultant to every customer. The practice of detailing and organizing service records allows more effective support and eliminates a slew of typical problems such as when a service client is virtually held hostage to a consultant who won't release vital service information.

  • SharePoint Help and Support SPS Remote Technical Support

  • Microsoft Outlook for Mac Education
    Macintosh Class

    Progent offers one-on-one training designed for individuals who want to broaden their knowledge of the macOS and OS X operating system, Apple Mac hardware, or Mac office applications including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide customized group or individual webinar training for macOS and Mac OS X application software.

  • SharePoint application development Consultant Services MySQL DBA Specialist
  • Small Business IT Consultant Microsoft SQL 2008 Maricopa County Arizona Network Integration SQL Server 2019 Maricopa County Arizona
  • Small Business Software Outsourcing Consultant Small Office Help

  • OS X and Exchange Engineer
    Technical Support Microsoft Exchange and Entourage

    Microsoft Exchange and Macintosh computers can co-exist efficiently. Progent's Apple and Microsoft certified experts can show you how to install Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users are able to work closely with teammates who run Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Mac systems can collaborate, enabling Mac users to get and send messages, search the GAL, import addresses, synchronize calendars, and alert people to meetings via your Exchange account. Progent will make sure that your Exchange Server is properly set up and that WebDAV and Outlook Web Access are working. Progent also can provide customized onsite Entourage education.

  • Small Office Consulting Organization Small Business Tech Consultant
  • Small Office IT Outsourcing Firms Small Office Technical Support Companies
  • Small Office IT Outsourcing Wyoming District of Columbia Consulting Companies
  • Software Programmer .NET Development Group
  • Solaris-Windows Upgrading Solaris-Windows Upgrade
  • Specialists RIM BlackBerry Exchange BlackBerry Wireless Configuration
  • Spotlight and Outlook for Mac Network Engineer macOS and Exchange Network Consulting
  • Sun Solaris Firewall Configuration Solaris Network Security Auditing

  • 24x7 Work from Home Security Integration Services
    Network Engineer Remote Workforce Endpoint Security

    Progent can help small and medium-size companies to implement security defense solutions and provide response expertise for a remote workforce.

  • Supplemental Support Desk Engineer Virtual Support Desk Integration Support
  • Support and Help Work from Home Endpoint Management Remote Workforce Endpoint Management IT Consulting
  • Chandler Tempe Mesa Gilbert Chandler DopplePaymer Ransomware Data-Recovery
  • Support and Integration Exchange 2013 Unified messaging Microsoft Support and Setup Exchange 2013 OWA
  • Chandler Ryuk Remote Crypto-Ransomware System-Rebuild Consultants Chandler
  • System Center MOM Professionals Monitoring and Reporting IT Services
  • Technology Consulting Services Windows Emulation for macOS Windows Desktop Simulation on Apple Mac Remote Consulting
  • Top Consulting Router patch management IoT sensors patch management Consultant
  • Top Quality Live Online Microsoft Office Classes Training Professional Live Online Office Publisher
  • Top Rated ISA 2004 Standard Edition Server Technology Consulting ISA 2004 Standard Edition Server Professionals

  • Teleworkers Cloud Integration On-site Technical Support
    Remote Employees Cloud Integration Information Technology Consulting

    Progent can help small and mid-size organizations to set up their offsite workers with seamless access to public cloud services.

  • Top Rated Online Support Windows Server 2019 and SQL Server Windows Server 2019 Hyper-V Consulting Services
  • Top Windows Server 2008 Hyper-VI Network Consultants Configuration Windows Server 2008 Security
  • Two-factor Authentication (2FA) Configuration Network Consultant Two-factor Authentication
  • UNIX Upgrade Help Solaris-Windows Migration Consulting
  • Chandler Egregor Crypto-Ransomware Repair Chandler, AZ
  • Upgrade Consultants Solaris Upgrade Consultants Solaris-Windows
  • Urgent Specialists for IT Service Organizations nearby Chandler - Transparent Temporary Support Staff Assistance Chandler, Maricopa County Chandler Consulting Support for IT Service Companies Chandler
  • VMware VCDX Specialist Consulting Services VMware ESX Server

  • Professionals Windows 11
    Microsoft Windows 11 Snap Groups Engineers

    Progent's Windows 11 experts can provide an array of services for Windows 11 including cloud and hybrid integration, mobile management, teleworker connectivity, data and identity security, streamlined provisioning, and Help Desk Call Center services.

  • VPN Security Cybersecurity Consultancies VPN Security Security Organizations
  • Windows 7 Migration Outsourcing Microsoft Windows 7 Help and Support

  • VMware VMotion Consultant Services
    VMware Server Virtualization Professionals

    Progent can provide the assistance of a certified VMware VCDX expert to help your organization plan, configure, administer and troubleshoot VMware vSphere-powered virtualization solution for local datacenters, cloud environments, or hybrid cloud systems. Progent can provide world-class expertise for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery. Progent has extensive experience of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite tools for managing private and hybrid cloud solutions that provide maximum availability, fault tolerance, and application mobility.

  • Windows Server 2008 Hyper-VI Consultant Services Windows Server 2008 Security Remote Support Services
  • Windows Server 2012 R2 Storage Spaces Online Troubleshooting 24x7 Windows Server 2012R2 On-site Technical Support
  • Windows Server 2019 Kubernetes Containers Support and Help 24/7 Windows Server 2019 Consulting Services
  • Windows Server 2022 Storage Spaces Direct Professionals Windows Server 2022 and SCVMM Information Technology Consulting

  • Top Rated Navision and Dynamics NAV Application Support
    Technology Consulting Dynamics 365 Business Central

    Progent can provide remote and on-premises deployment, upgrade, programming, BI reporting for Microsoft Dynamics 365 Business Central (formerly Dynamivs NAV).

  • Chandler DopplePaymer Crypto-Ransomware Repair Chandler, Maricopa County
  • Wireless Remote Support Wireless LAN Technical Consultant
  • Work at Home Employees Consultants in Chandler - Data Protection Systems Expertise Chandler Arizona, United States Remote Remote Workforce Consulting and Support Services in Chandler - Data Protection Technology Consulting Experts Chandler Tempe Mesa Gilbert

  • Windows and UNIX Consulting
    Top Ranked Solaris with Windows Professionals

    Progent's UNIX family consulting experts provide small and mid-size businesses and software developers support for managing and maintaining UNIX, Linux or Solaris systems that run with Microsoft-powered technology. Progent offers your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This wide array of expertise provides you with an easy one-stop source to show you how to create and maintain a protected and reliable cross-platform network and communications environment that supports UNIX and Microsoft interoperability by combining Windows with popular versions of UNIX such as Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or leading Linux variations such as RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.

  • application Testing Lab Professional System Pilot Testing Lab Consultants
  • macOS Infrastructure Specialists Mac VoIP Remote Support Services
  • ransomware data recovery Technology Professional ransomware cleanup and recovery Consultant Services

  • Top Rated SQL Server 2019 and Power BI Computer Engineer
    SQL Server 2019 and Amazon Marketplace Web Service Computer Consulting

    Progent's certified SharePoint 2019 and SharePoint Online consultants offer affordable online and onsite expertise, application development, and technical support services for organizations of any size who intend to migrate to SharePoint Server 2019 or SharePoint Online from prior releases of SharePoint. Progent can assist you plan and execute an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates onsite and cloud resources into a cohesive intranet system.

  • ransomware data restore Consultants MongoLock ransomware recovery Professional

  • Wireless Site Survey Technical Consultant
    Wi-Fi RF Coverage Maps Computer Consulting

    Progent's Wi-Fi site survey and predictive modeling make it easy to plan, install and debug a Wi-Fi network adapted to your facilities, providing you a wireless solution that has the reception, performance, density, QoS, security, and hand-off ability your company needs. Wireless site survey services from Progent include remote predictive analysis for designing a wireless network and onsite survey services for validating, tuning, and troubleshooting a functioning wireless network.


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