Chandler Ransomware Protection and Remediation Services

Ransomware Hot Line: 800-462-8800

24x7 Remote Access to a Senior Ransomware Consultant
Ransomware requires time to work its way through a network. For this reason, ransomware attacks are typically unleashed on weekends and late at night, when IT personnel are likely to be slower to recognize a penetration and are less able to organize a rapid and forceful response. The more lateral movement ransomware is able to achieve within a victim's system, the longer it takes to restore core operations and scrambled files and the more information can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to assist organizations to take the time-critical first phase in responding to a ransomware assault by containing the malware. Progent's online ransomware experts can help organizations in the Chandler area to identify and isolate infected devices and guard clean resources from being compromised.

If your system has been breached by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Available in Chandler
Current strains of crypto-ransomware such as Ryuk, Maze, DopplePaymer, and Egregor encrypt online data and invade any accessible backups. Data synchronized to the cloud can also be impacted. For a vulnerable environment, this can make automated recovery almost impossible and basically throws the datacenter back to square one. So-called Threat Actors (TAs), the hackers responsible for ransomware assault, insist on a settlement fee in exchange for the decryptors needed to unlock scrambled data. Ransomware attacks also attempt to steal (or "exfiltrate") information and hackers demand an extra payment for not publishing this data or selling it. Even if you are able to restore your network to an acceptable point in time, exfiltration can be a major issue depending on the sensitivity of the downloaded information.

The recovery process subsequent to ransomware penetration involves a number of crucial stages, the majority of which can be performed in parallel if the recovery team has enough people with the required skill sets.

• Quarantine: This time-critical first step requires arresting the lateral progress of the attack across your IT system. The longer a ransomware attack is allowed to go unchecked, the more complex and more expensive the recovery effort. Recognizing this, Progent keeps a 24x7 Ransomware Hotline staffed by veteran ransomware response experts. Quarantine processes include cutting off infected endpoint devices from the network to restrict the contagion, documenting the IT system, and securing entry points.
• System continuity: This covers restoring the network to a basic acceptable level of functionality with the least delay. This effort is typically at the highest level of urgency for the targets of the ransomware attack, who often perceive it to be a life-or-death issue for their business. This project also demands the broadest array of IT skills that cover domain controllers, DHCP servers, physical and virtual servers, desktops, laptops and mobile phones, databases, productivity and line-of-business applications, network topology, and protected remote access management. Progent's recovery experts use state-of-the-art workgroup tools to coordinate the complex restoration process. Progent appreciates the importance of working quickly, tirelessly, and in concert with a customer's management and network support group to prioritize activity and to put critical services back online as quickly as possible.
• Data restoration: The work necessary to restore files impacted by a ransomware attack varies according to the condition of the network, how many files are affected, and what restore methods are needed. Ransomware attacks can destroy pivotal databases which, if not gracefully closed, might need to be rebuilt from the beginning. This can apply to DNS and Active Directory databases. Exchange and Microsoft SQL Server depend on AD, and many financial and other mission-critical applications depend on Microsoft SQL Server. Some detective work could be needed to locate clean data. For instance, non-encrypted Outlook Email Offline Folder Files may exist on employees' PCs and laptops that were off line during the assault. Progent's ProSight Data Protection Services utilize Altaro VM Backup tools to protect against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by any user including administrators.
• Implementing modern AV/ransomware protection: ProSight ASM incorporates SentinelOne's behavioral analysis technology to offer small and mid-sized businesses the advantages of the identical AV tools implemented by many of the world's largest corporations including Netflix, Citi, and NASDAQ. By delivering in-line malware blocking, classification, mitigation, repair and forensics in a single integrated platform, ProSight ASM reduces total cost of ownership, streamlines administration, and promotes rapid recovery. SentinelOne's next-generation endpoint protection engine incorporated in ProSight ASM was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Find out about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense with SentinelOne technology.
• Negotiating a settlement with the hacker Progent has experience negotiating settlements with hackers. This calls for close co-operation with the victim and the cyber insurance carrier, if there is one. Activities include establishing the type of ransomware involved in the attack; identifying and establishing communications the hacker; verifying decryption capabilities; deciding on a settlement amount with the victim and the insurance carrier; establishing a settlement amount and timeline with the TA; checking compliance with anti-money laundering sanctions; carrying out the crypto-currency payment to the TA; acquiring, learning, and operating the decryption utility; troubleshooting failed files; building a pristine environment; mapping and reconnecting drives to match precisely their pre-encryption condition; and restoring computers and software services.
• Forensic analysis: This process involves discovering the ransomware assault's storyline across the network from beginning to end. This history of the way a ransomware attack progressed through the network assists your IT staff to evaluate the impact and uncovers weaknesses in security policies or work habits that should be corrected to avoid later break-ins. Forensics entails the examination of all logs, registry, GPO, Active Directory (AD), DNS servers, routers, firewalls, schedulers, and core Windows systems to check for anomalies. Forensic analysis is commonly given a top priority by the cyber insurance provider. Since forensic analysis can be time consuming, it is critical that other important recovery processes like operational continuity are performed concurrently. Progent has a large roster of IT and cybersecurity professionals with the skills needed to carry out the work of containment, operational resumption, and data restoration without interfering with forensics.

Contact Progent for Ransomware Cleanup Expertise in Chandler
For ransomware system recovery expertise in the Chandler area, phone Progent at 800-462-8800 or see Contact Progent.