Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Top-tier Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to steal its way through a target network. For this reason, ransomware assaults are commonly unleashed on weekends and late at night, when support staff are likely to be slower to become aware of a break-in and are less able to mount a quick and coordinated response. The more lateral progress ransomware can achieve within a target's system, the longer it will require to recover basic IT services and scrambled files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to guide you to take the urgent first step in responding to a ransomware attack by stopping the bleeding. Progent's online ransomware engineers can assist organizations in the St. Paul area to identify and isolate infected servers and endpoints and guard clean assets from being compromised.

If your system has been penetrated by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Offered in St. Paul
Current variants of ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Egregor encrypt online data and infiltrate any available system restores. Data synchronized to the cloud can also be corrupted. For a poorly defended network, this can make automated restoration almost impossible and basically sets the IT system back to the beginning. Threat Actors, the cybercriminals responsible for ransomware assault, insist on a settlement fee for the decryptors required to recover encrypted data. Ransomware assaults also try to steal (or "exfiltrate") files and TAs demand an extra payment in exchange for not posting this data or selling it. Even if you are able to rollback your network to a tolerable point in time, exfiltration can pose a big problem according to the nature of the downloaded data.

The restoration process after a ransomware penetration involves a number of distinct phases, most of which can be performed concurrently if the response workgroup has a sufficient number of people with the necessary skill sets.

  • Quarantine: This urgent first step involves arresting the sideways spread of ransomware across your network. The more time a ransomware attack is allowed to go unrestricted, the more complex and more expensive the recovery process. Because of this, Progent maintains a round-the-clock Ransomware Hotline monitored by veteran ransomware response experts. Containment processes include isolating infected endpoints from the network to block the contagion, documenting the IT system, and protecting entry points.
  • System continuity: This involves bringing back the IT system to a basic acceptable degree of functionality with the shortest possible delay. This process is typically the top priority for the victims of the ransomware assault, who often perceive it to be an existential issue for their company. This project also requires the widest range of IT skills that cover domain controllers, DHCP servers, physical and virtual machines, desktops, laptops and smart phones, databases, office and mission-critical apps, network topology, and secure endpoint access. Progent's ransomware recovery experts use advanced workgroup tools to coordinate the complicated recovery process. Progent appreciates the urgency of working quickly, tirelessly, and in concert with a customer's managers and IT group to prioritize activity and to put essential resources on line again as fast as possible.
  • Data restoration: The work required to recover files impacted by a ransomware assault depends on the state of the systems, the number of files that are encrypted, and what restore methods are needed. Ransomware attacks can take down pivotal databases which, if not properly shut down, might have to be rebuilt from the beginning. This can apply to DNS and AD databases. Exchange and Microsoft SQL Server rely on AD, and many manufacturing and other mission-critical platforms depend on SQL Server. Some detective work may be required to locate undamaged data. For example, undamaged OST files (Outlook Email Offline Folder Files) may have survived on staff PCs and laptops that were not connected at the time of the assault. Progent's Altaro VM Backup consultants can assist you to deploy immutability for cloud object storage, enabling tamper-proof data for a set duration so that backup data cannot be modified or deleted by any user including administrators or root users. This adds an extra level of security and restoration ability in case of a ransomware breach.
  • Setting up advanced AV/ransomware defense: ProSight ASM utilizes SentinelOne's machine learning technology to offer small and medium-sized companies the advantages of the identical anti-virus technology implemented by some of the world's largest enterprises including Walmart, Visa, and NASDAQ. By delivering in-line malware filtering, classification, containment, repair and analysis in one integrated platform, Progent's Active Security Monitoring reduces total cost of ownership, simplifies management, and expedites operational continuity. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's Active Security Monitoring was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Find out about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiation with the hacker Progent is experienced in negotiating settlements with threat actors. This calls for working closely with the ransomware victim and the cyber insurance provider, if there is one. Activities include determining the type of ransomware involved in the attack; identifying and establishing communications the hacker persona; verifying decryption capabilities; budgeting a settlement amount with the victim and the cyber insurance carrier; negotiating a settlement and schedule with the TA; confirming adherence to anti-money laundering regulations; carrying out the crypto-currency transfer to the TA; acquiring, reviewing, and operating the decryption utility; troubleshooting decryption problems; building a clean environment; remapping and connecting drives to match exactly their pre-attack condition; and restoring computers and services.
  • Forensics: This activity involves learning the ransomware attack's progress throughout the targeted network from start to finish. This audit trail of how a ransomware attack progressed through the network assists your IT staff to assess the damage and highlights vulnerabilities in policies or work habits that need to be rectified to avoid future breaches. Forensics entails the examination of all logs, registry, Group Policy Object, Active Directory, DNS servers, routers, firewalls, schedulers, and core Windows systems to check for anomalies. Forensics is usually given a top priority by the insurance provider. Because forensics can take time, it is essential that other important activities such as business resumption are pursued concurrently. Progent maintains an extensive roster of information technology and security experts with the knowledge and experience required to perform the work of containment, operational continuity, and data recovery without interfering with forensic analysis.
Progent's Qualifications
Progent has provided remote and on-premises network services throughout the U.S. for more than two decades and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of SMEs includes consultants who have been awarded advanced certifications in foundation technology platforms including Cisco networking, VMware virtualization, and major Linux distros. Progent's data security consultants have earned prestigious certifications including CISA, CISSP-ISSAP, and GIAC. (See certifications earned by Progent consultants). Progent also has guidance in financial management and Enterprise Resource Planning software. This scope of skills gives Progent the ability to salvage and consolidate the undamaged pieces of your information system following a ransomware intrusion and reconstruct them quickly into a functioning network. Progent has worked with top insurance carriers including Chubb to help businesses clean up after ransomware attacks.

Contact Progent for Ransomware System Restoration Consulting Services in St. Paul
For ransomware recovery expertise in the St. Paul area, phone Progent at 800-462-8800 or go to Contact Progent.



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    Exchange Server 2013 includes major improvements to the capabilities of its predecessor Exchange Server 2010 and delivers important innovations plus a revamped architecture. These enhancements affect key areas like ease of administration, high availability (HA), security, operational costs, teamwork, extensibility, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can assist your organization to understand the possible business benefits of upgrading to Microsoft Exchange 2013, create a cost-effective validation and deployment strategy, and educate your IT staff to maintain your Microsoft Exchange 2013 environment. Progent can also provide ongoing online consulting and management services for Microsoft Exchange Server 2013.

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    Progent can help your organization in any facet of your upgrade to Exchange 2019 such as deploying Windows Server 2019 as a host for Exchange; designing high availability architecture for an on-premises, cloud-based or hybrid environment; migrating mailboxes; designing and implementing Windows Hyper-V; configuring hardware load balancing (HLB); building DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail services; integration with SharePoint; updating firewalls; integration with Microsoft 365 and setting up Outlook clients.

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    Progent's Microsoft-certified Intune consultants can assist you to assess the strategic case for utilizing Microsoft Intune for managing your portable computers including notebooks, phones, and tablets based on Windows, iOS, and Google Android. Progent's Intune consultants can help you to define security and compliance policies, set up test systems to evaluate the appropriateness of Intune for your network, install Intune across your enterprise, combine Intune with SCCM for unified change management, and troubleshoot your Microsoft Intune solution.

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    Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants offer economical online and onsite expertise, software development, and troubleshooting services for businesses of any size who intend to upgrade to SharePoint Server 2019 or SharePoint Online from prior versions of SharePoint. Progent can assist customers plan and execute an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines local and cloud infrastructure into a cohesive intranet system.

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