In addition to offering rapid contact with top-tier network consultants and subject matter experts (SBEs) to help Anaheim, California businesses to resolve specific IT issues or strategic initiatives, Progent can provide temporary supplemental staffing to deliver more broadly defined assistance like PC support, IT management, and Help Desk call center response. On-demand staffing makes it possible for organizations to respond to expected or unexpected surges in demand for network services, which may result from situations such as mergers and acquisitions, data center relocation, technology migration, business process changes like telecommuting, disaster response, busy seasons, or regulatory changes. Short-term staffing can also cover gaps left by the absence of in-house IT personnel due to scheduled vacations, illness, termination, or other reasons.
Benefits of Progent's Temporary Staff Augmentation Services
Progent's short-term staffing services give organizations the versatility to respond to surges in requirements for network personnel without being saddled with the costs and hassle that come with vetting and hiring appropriate IT help and without the burden of adding to your permanent head count.
Important aspects of Progent's short-term staff augmentation services include:
Progent's Shared Center Program
- Rapid availability of seasoned network professionals
- Easy engagement, cessation, and re-engagement of services
- Seamless extension of your full-time IT team
- Comprehensive reporting of services performed
- Optional escalation from Tier 1 up to Tier 3 services so even the most challenging problems get resolved fast
- Strong relationship with a world-class, full-spectrum source for IT expertise
Progent's shared Help Desk Call Center program is a proven on-going staff expansion alternative that enables IT organizations to divide the work of Help Desk Call Center support seamlessly between their internal network personnel and Progent's extensive pool of technical support experts. Acting as a transparent supplement of your full-time Call Center, Progent's shared Call Center service is a joint support alternative based on by the leading group professional services (PSA) platform for managing, service requests, generating tickets, assigning ownership, monitoring responses, and generating management reports.
Why Choose Progent?
Progent has two decades of background delivering online and onsite network services for businesses across the U.S. Progentís IT experts hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's cybersecurity consultants hold advanced certifications including CISSP-ISSAP, CISA, and CRISC. Find out more about Progent's industry certifications.
Progent's Practice Areas for Anaheim, California Businesses
Progent's seasoned roster of certified consultants can provide Anaheim, California organizations a broad array of online technical guidance and debugging services. Practice areas offered under Progent's reseller program for IT service organizations include:
Contact Progent for Short-Term Staffing Services for Anaheim, California Companies
To learn more details about Progent's short-term staffing services for Anaheim, California companies, call 800-993-9400 or visit Contact Progent.