In addition to providing rapid contact with top-tier network consultants and subject matter experts (SMEs) to help Anaheim, California businesses to resolve discrete technical problems or longer-term initiatives, Progent can provide short-term supplemental staffing to deal with more broadly defined assistance such as PC support, IT administration, and Help Desk call center response. Temporary staffing makes it possible for organizations to respond to expected or surprise increases in the need for IT personnel, which may be caused by scenarios such as company mergers, data center relocation, platform upgrades, paradigm shifts like telecommuting, disaster recovery, seasonal variations, or regulatory changes. Short-term staffing can also cover gaps left by the loss of full-time IT personnel because of vacations, illness, resignation, etc.

Advantages of Progent's Temporary IT Staffing Services
Progent's short-term staffing services offer businesses the ability to respond to increases in requirements for network services without being saddled with the costs and hassle that come with reviewing and hiring professional technical personnel and without the risk of adding to your in-house staff size.

Important features of Progent's temporary supplemental staffing services include:

  • Fast availability of reliable network pros
  • Simple initiation, cessation, and re-engagement of services
  • Transparent augmentation of your in-house IT team
  • Full reporting of all services performed
  • Available escalation from Tier 1 up to Tier 3 services so even the most challenging issues can be handled promptly
  • Strong working relationship with a world-class, full-spectrum resource for network expertise
Progent's Shared Help Desk Program
Progent's co-managed Help Desk service is a proven flexible staff expansion option that allows IT groups to divide the work of Help Desk support transparently between their full-time IT staff and Progent's nationwide team of IT support specialists. Acting as a seamless supplement of your full-time Help Desk, Progent's shared Call Center service is a collaborative service solution powered by the leading group professional services tool for managing, service requests, ticketing, assigning ownership, tracking progress, and generating documentation.

Why Choose Progent?
Progent has two decades of background delivering online and on-premises network expertise for businesses of all sizes throughout the U.S. Progent's IT experts hold advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's cybersecurity consultants hold top certifications including ISSAP, CISA, and GIAC. Learn more details about Progent's certifications.

Progent's Areas of Expertise for Anaheim, California Organizations
Progent's seasoned team of certified engineers can deliver Anaheim, California businesses a wide range of online technical guidance and troubleshooting expertise. Areas of expertise covered under Progent's reseller program for IT service firms include:

Contact Progent for Temporary Staff Augmentation for Anaheim, California Businesses
To find out more about Progent's temporary staff augmentation services for Anaheim, California companies, call 800-993-9400 or visit Contact Progent.