In addition to offering rapid contact with top-tier IT professionals and subject matter experts to help Anaheim, California companies with discrete technical problems or strategic projects, Progent offers short-term supplemental staffing to deal with more broadly defined services such as desktop help, network management, and Help Desk services. Short-term staffing can help organizations to respond to expected or surprise increases in the need for IT personnel, which may be caused by situations like mergers and acquisitions, data center relocation, platform migration, paradigm shifts like work-from-home, disaster recovery, seasonal variations, or new regulations. Short-term IT staff augmentation can also fill voids left by the absence of full-time staff members because of vacations, health issues, termination, or other reasons.
Advantages of Progent's Temporary IT Staffing Services
Progent's temporary supplemental staffing services offer organizations the versatility to respond to increases in demand for IT services without dealing with the expense and hassle associated with vetting and recruiting reliable IT help and without the risk of increasing your in-house head count.
Important features of Progent's temporary staffing services include:
Progent's Co-managed Center Service
- Fast access to proven network pros
- Simple initiation, cessation, and re-engagement of services
- Transparent extension of your full-time IT team
- Full reporting of services performed
- Available escalation from Tier 1 up to Tier 3 support so even the most challenging problems get resolved fast
- Close relationship with a top-level, full-service resource for network support
Progent's shared Help Desk Call Center program is a specialized on-going staff expansion option that enables IT groups to share the work of Call Center support transparently between their in-house IT personnel and Progent's extensive pool of IT support specialists. Acting as a seamless extension of your in-house Call Center, Progent's shared Help Desk Call Center service is a collaborative service alternative based on by the industry's leading shared PSA platform for managing, service requests, ticketing, assigning ownership, tracking responses, and producing documentation.
Why Choose Progent?
Progent has two decades of background providing remote and on-premises IT services for organizations across the United States. Progentís engineers have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity experts have earned advanced certifications including CISSP, CISM, and GIAC. Find out more about Progent's certifications.
Progent's Practice Areas for Anaheim, California Businesses
Progent's nationwide roster of certified consultants offers Anaheim, California organizations a wide array of online technical guidance and troubleshooting services. Areas of expertise offered under Progent's reseller program for IT service providers include:
Contact Progent for Temporary Staff Augmentation for Anaheim, California Businesses
To find out more details about Progent's short-term staff augmentation services for Anaheim, California organizations, call 800-993-9400 or visit Contact Progent.