Besides providing rapid access to guidance from high-level network consultants and subject matter experts (SMEs) to help Anaheim, California businesses with discrete technical issues or longer-term projects, Progent can provide short-term staffing to deal with more broadly defined assistance like PC support, IT management, and Help Desk call center response. Short-term staffing makes it possible for organizations to respond to expected or unplanned peaks in the need for network services, which may be caused by scenarios such as mergers and acquisitions, site relocation, platform migration, business process changes like work-from-home, disaster response, seasonal variations, or regulatory mandates. Temporary staffing can also cover gaps resulting from the absence of full-time IT personnel because of scheduled vacations, health issues, resignation, or other reasons.

Advantages of Progent's Temporary IT Staffing Program
Progent's temporary staffing services offer businesses the ability to respond to increases in requirements for IT personnel without dealing with the costs and hassle that come with vetting and recruiting reliable IT personnel and without the burden of adding to your permanent head count.

Key aspects of Progent's short-term supplemental staffing services include:

  • Fast availability of proven network professionals
  • Easy initiation, termination, and resumption of services
  • Transparent augmentation of your in-house network support staff
  • Full reporting of services delivered
  • Optional escalation from Tier 1 up to Tier 3 support so even the most challenging problems can be handled fast
  • Strong working relationship with a top-level, full-spectrum resource for IT support
Progent's Co-managed Help Desk Program
Progent's co-managed Help Desk service is a proven on-going staff expansion alternative that allows IT groups to share the responsibilities of Help Desk Call Center support transparently between their internal network personnel and Progent's nationwide pool of technical support specialists. Acting as a transparent extension of your full-time Help Desk, Progent's shared Help Desk Call Center service is a joint support solution powered by the industry's leading group PSA platform for streamlining, service calls, ticketing, assigning responsibility, tracking responses, and generating management reports.

Why Choose Progent?
Progent has two decades of background providing remote and on-premises network services for businesses across the United States. Progent's engineers hold top certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other technology leaders. Progent's cybersecurity consultants hold advanced certifications including ISSAP, CISM, and CRISC. Learn more details about Progent's technology certifications.

Progent's Practice Areas for Anaheim, California Businesses
Progent's veteran roster of certified engineers can deliver Anaheim, California businesses a wide array of online technical guidance and troubleshooting expertise. Practice areas covered under Progent's reseller program for IT service organizations include:

Contact Progent for Temporary Staffing Services for Anaheim, California Businesses
To find out more details about Progent's temporary supplemental staffing services for Anaheim, California companies, call 800-993-9400 or visit Contact Progent.