Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Senior Ransomware Engineer
Ransomware 24x7 Hot LineRansomware requires time to work its way through a network. Because of this, ransomware attacks are typically launched on weekends and late at night, when support staff may take longer to become aware of a breach and are less able to mount a quick and forceful response. The more lateral progress ransomware can manage inside a target's network, the longer it will require to recover core IT services and scrambled files and the more information can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to help you to take the time-critical first phase in responding to a ransomware attack by putting out the fire. Progent's remote ransomware experts can help organizations in the Grand Rapids area to locate and quarantine infected devices and protect clean resources from being compromised.

If your network has been penetrated by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Phone Progent's Ransomware 24x7 Hot Line for Urgent Help in Grand Rapids
For ransomware recovery expertise in Grand Rapids, call Progent at 800-462-8800 or go to Contact Progent.



An index of content::

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    Progent can assist small and mid-size companies to install centralized endpoint management and monitoring solutions for maintaining endpoints used by offsite workers.

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  • 24/7 Forefront Threat Management Gateway Remote Troubleshooting Microsoft Certified Partner Forefront TMG Remote Troubleshooting
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    Zero Trust Cybersecurity Remote Technical Support

    Progent's Duo service plans utilize Cisco's Duo cloud technology to defend against password theft by using two-factor authentication (2FA). Duo enables single-tap identity confirmation on Apple iOS, Android, and other out-of-band devices.

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    Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small company's servers in an environment that gives the highest level of availability and scalability and is in addition simple to migrate to another host. ProSight Virtual Hosting and management services are built upon mature virtualization techniques that allow small businesses with mixed- platform IT systems to economize significantly on the costs of capital equipment, infrastructure support, and network administration while benefiting from world-class reliability and an unprecedented degree of vendor flexibility.

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    Progent's certified engineers can assist you to evaluate Windows 7 to verify application and driver compatibility and to check its performance and stability working in your environment. Progent's consultants can also help you to estimate the likely business value of adopting Microsoft Windows 7. If Microsoft Windows 7 makes sense for your business strategy, Progent can assist your IT organization to plan and carry out a smooth migration to Windows 7 from a previous release of Microsoft Windows.

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    Progent's certified professionals can assist you to assess the advantages of Windows Server 2012 R2 for your organization, develop test systems and rollout strategies, tune your network for on-premises, multi-location, private or public cloud-based, and partial-cloud datacenters, educate your IT support staff, develop a corporate-wide security strategy, streamline network administration, assist with creating applications, and generate and validate a DR/BC plan.

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    Progent's Microsoft certified experts offer a range of consulting services for Dynamics GP. Dynamics GP/Great Plains is a financial and business analysis solution built, like all Microsoft accounting solutions, on the scalable and popular foundation of Windows technology. Dynamics GP offers a cost-effective solution for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is easy to install and integrate, and with its segmented approach you are able to license only the functions you currently need, with the option to expand users and increase functionality when necessary. Progent's Microsoft Dynamics GP support experts can help you install, configure and administer the latest release of Microsoft Dynamics GP or upgrade smoothly from an earlier release.

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    If your business runs a Solaris environment or a multi-OS network, Progent's CISM and ISSAP-premier security specialists can help your whole enterprise in a broad range of security areas including security administration procedures, security architecture and models, connection control products and methodology, applications development security, business processes security, physical security, telecommunications, infrastructure and web security, and workplace recovery preparedness. CISM, CISSP and ISSAP define the basic skills and international standards of knowledge that information security managers are expected to possess. These accreditations offer executive management the confidence that those who have earned their CISM or ISSAP qualification have demonstrated the experience and knowledge to deliver effective security management and engineering services.

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    Microsoft allows you to create seamless hybrid networks that integrate Microsoft 365 Exchange Online and on-premises Exchange deployments. This permits you to have specific Exchange mailboxes hosted at your physical datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's certified Exchange consulting team can assist you with any facet of designing, integrating and debugging your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange consultants can provide occasional support to help you through challenging technical bottlenecks and also offer comprehensive project management outsourcing to ensure your hybrid Exchange solution is completed on time and on budget.

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    If your office computer system mixes UNIX, Linux or Solaris platforms with Windows, Progent can show you how to integrate your computers into a unified network that permits all your operating systems to run side by side for easy management, seamless dataflow, high reliability, enhanced throughput, and strong security. Progent's UNIX/Linux/Solaris and Windows coexistence support offerings include network architecture integration and support, consulting for Windows services for UNIX, online server monitoring and management, remote network help and repair, in-person technical support, and Help Desk Call Center services.

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    Progent can assist small and mid-size companies to provide their remote workforce with efficient access to public cloud services.

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    Progent's wireless site survey services assist you to design, install and debug a Wi-Fi LAN adapted to your environment, providing you a wireless solution that delivers the reception, speed, capacity, security, and roaming capability your business requires.

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    For advanced project management assistance, Progent offers the services of senior IT experts with years of experience in technology management, application development, and process engineering for organizations from Big 4 firms to dot-com startups to government agencies. These high-level IT managers can provide project management skills to help enterprise clients follow best practices to make sure development or deployment projects are completed on time and within budget.

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    Progent's support services for software/firmware update management provide businesses of all sizes a flexible and affordable solution for assessing, testing, scheduling, implementing, and tracking updates to your servers, endpoint devices printers and scanners, infrastructure appliances like switches and wireless access points, and IoT devices like sensors and health monitors.

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    Cisco's Catalyst line of wireless controllers simplify the management of Wi-Fi LANs by unifying the configuration and management of Wi-Fi APs, tuning wireless performance by reducing the impact of RF congestion, enhancing Wi-Fi availability with rapid auto-failover, and strengthening security by detecting cyber threats and filtering network traffic according to user class and location. Progent can help your business to deploy Cisco Wi-Fi controllers to manage wireless LANs of any size. Progent can help you to maintain and debug your current Cisco-based Wi-Fi environment or implement an efficient upgrade to Cisco's latest Wi-Fi controller technology.

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    Microsoft Forefront TMG 2010 is based on the powerful security capabilities of Microsoft ISA Server 2006 and provides a centrally managed Internet gateway that acts as a single-server solution for an array of security features such as an application layer and network layer firewall, URL filtering, malware inspection, IPS, reputation services, VPN management, and HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides advanced web security reporting features, allows custom reports powered by SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be installed as a virtual server to lower expenses and enhance availability. Progent's Microsoft-certified engineers can assist your company to plan and execute test and production deployments; interface Microsoft Forefront TMG 2010 with Windows 2008, AD, SQL Server, Exchange Server, and Microsoft SharePoint 2010; install Microsoft Forefront TMG 2010 to operate on a virtual server with Windows Hyper-V; and deliver continuing support and repair services. Progent can also help your organization to upgrade economically to Microsoft Forefront Threat Management Gateway from ISA Server.

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  • SentinelOne Ransomware Protection Consulting
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    Progent's ProSight Network Audits offer a quick and low-cost way for small and mid-size organizations to obtain an unbiased evaluation of the overall health of their IT system. Powered by a selection of the top remote monitoring and management tools in the industry, and supervised by Progent's certified group of information technology professionals, ProSight Network Audits show you how well the deployment of your core network assets adhere to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate ROI such as a more manageable and more secure Active Directory implementation. Both options also offer the ongoing benefits of cutting-edge remote network monitoring and management (RMM) technology. These advantages can include easier management, better compliance with information security requirements, higher utilization of network resources, faster problem resolution, more dependable backup and recovery, and less downtime.

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    Progent's Microsoft-certified consulting experts have more than a decade of experience designing, implementing, optimizing and troubleshooting Microsoft SCOM environments and can provide organizations of all sizes advanced online or on-premises consulting support for Microsoft SCOM 2012. Progent can assist your company to design an architecture for Microsoft SCOM 2012 servers that delivers the performance and resilience needed to watch over your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid solution. Progent's SCOM consultants can also assist you to install and set up System Center 2012 Operations Manager management packs according to best practices for tracking network infrastructure as well as Microsoft and third-party apps and services. In addition, Progent can provide responsive remote or on-premises technical support to assist you to fix serious problems detected by Microsoft SCOM 2012.

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    Progent's Cisco Wi-Fi VoIP phone configuration and troubleshooting consultants offer online and on-premises assistance to help you build and maintain a Cisco Wi-Fi VoIP phone deployment by delivering integration services that can range from debugging the configuration of an IP phone or AP to providing project management outsourcing or co-sourcing services for modernizing the wireless architecture of an entire campus.

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    Progent's Microsoft-certified Windows Server 2019 consultants can assist your company to plan and implement a cost-effective migration to Windows Server 2019 using existing system architecture or a new cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 delivers significant enhancements in capacity, speed, manageability, Hyper-V virtualization, security and compliance, hybrid local/cloud integration, resilience, and container support.

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    The experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of more than 10 years of work in Microsoft technology, assures you success in identifying the edition and set up of Windows 2003 Server that aligns most closely with your company's goals. Progent can also assist you with designing, deploying, managing and supporting powerful IT solutions based on Microsoft Windows Server 2003, and can assist your migration from Windows 2000 Server or Windows NT.

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    Progent offers quick access to the skills of seasoned wireless consultants who can help organizations to determine the advantages of Ubiquiti UniFi Wi-Fi APs for your company and assist you to plan, install, maintain, and debug your UniFi wireless network. Progent can also carry out a wireless site survey to help you to select, provision, and position UniFi Wi-Fi APs for your required signal coverage and performance.

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    Progent's ransomware consultants can help you to assess your ransomware vulnerability, monitor and guard your IT environment, help with negotiating a settlement with a threat actor, and rebuild a network damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.

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    Progent's Duo managed services utilize Cisco's Duo cloud technology to defend against compromised passwords by using two-factor authentication. Duo enables single-tap identity confirmation on Apple iOS, Google Android, and other out-of-band devices.

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    Progent's Microsoft engineers offer advanced expertise in implementing, managing and troubleshooting all versions of Microsoft Project, Project Server, and Microsoft Project Online and can provide a wide variety of cost-effective online consulting services following industry best practices to assist organizations of any size to receive all the benefits of this leading platform. Support services available from Progent include solution planning, installation and upgrades, setting up secure file and status sharing among local and remote or mobile users, network infrastructure optimization, and customized online training.

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    For companies that have a combination of Mac and Windows desktops, there exist two popular solutions for running Microsoft Windows-dependent applications on a Mac: remote access to a physical Windows PC or local emulation of a Microsoft Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Apple Mac enables you to attach an Apple Mac to a networked Windows-based computer to run Microsoft Windows software and share network resources. Microsoft's Virtual PC for Apple Mac emulates Microsoft Windows on an Apple Mac computer so you can use Microsoft Windows applications locally. Progent's macOS and Mac OS X technology support experts can assist your company to manage these solutions for using Microsoft Windows applications on your Apple Macs and can in addition help you to assess and install third-party products for Windows PC emulation.

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