Alexandria Ransomware Filtering and Removal Solutions

Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Top-tier Ransomware Engineer
Ransomware requires time to work its way through a network. Because of this, ransomware assaults are commonly launched on weekends and late at night, when IT staff are likely to be slower to recognize a breach and are less able to organize a quick and coordinated response. The more lateral movement ransomware can manage within a target's system, the more time it takes to recover basic IT services and scrambled files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to assist you to carry out the time-critical first phase in responding to a ransomware attack by containing the malware. Progent's online ransomware engineers can help organizations in the Alexandria area to identify and quarantine breached devices and guard undamaged assets from being penetrated.

If your system has been penetrated by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Offered in Alexandria
Current strains of crypto-ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Egregor encrypt online files and infiltrate any accessible system restores. Files synched to the cloud can also be impacted. For a poorly defended network, this can make system restoration nearly impossible and basically sets the IT system back to square one. So-called Threat Actors (TAs), the hackers behind a ransomware assault, insist on a ransom fee in exchange for the decryption tools needed to unlock scrambled files. Ransomware assaults also try to steal (or "exfiltrate") files and TAs require an additional settlement in exchange for not posting this data or selling it. Even if you are able to rollback your system to a tolerable point in time, exfiltration can be a major problem depending on the nature of the stolen information.

The recovery process after a ransomware penetration has several crucial stages, most of which can be performed in parallel if the recovery team has enough members with the necessary experience.

• Quarantine: This time-critical first response requires arresting the lateral spread of the attack across your network. The more time a ransomware assault is allowed to go unrestricted, the more complex and more costly the restoration effort. Because of this, Progent maintains a round-the-clock Ransomware Hotline monitored by veteran ransomware response engineers. Containment activities consist of isolating infected endpoint devices from the network to restrict the contagion, documenting the environment, and protecting entry points.
• Operational continuity: This covers bringing back the network to a minimal acceptable degree of capability with the least downtime. This effort is typically at the highest level of urgency for the victims of the ransomware attack, who often see it as an existential issue for their company. This project also demands the widest array of IT skills that span domain controllers, DHCP servers, physical and virtual servers, PCs, laptops and mobile phones, databases, office and line-of-business applications, network topology, and protected remote access. Progent's recovery team uses state-of-the-art workgroup tools to coordinate the complex restoration effort. Progent understands the importance of working quickly, continuously, and in concert with a customer's management and IT group to prioritize tasks and to get vital resources on line again as fast as feasible.
• Data restoration: The work required to recover data damaged by a ransomware attack depends on the condition of the network, the number of files that are encrypted, and which restore methods are required. Ransomware assaults can destroy key databases which, if not gracefully shut down, may have to be rebuilt from scratch. This can apply to DNS and Active Directory (AD) databases. Exchange and Microsoft SQL Server depend on AD, and many manufacturing and other business-critical applications are powered by Microsoft SQL Server. Often some detective work could be needed to find clean data. For instance, undamaged OST files (Outlook Email Offline Folder Files) may exist on employees' desktop computers and notebooks that were not connected during the ransomware attack. Progent's ProSight Data Protection Services utilize Altaro VM Backup tools to protect against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by anyone including root users.
• Setting up modern AV/ransomware protection: ProSight ASM utilizes SentinelOne's machine learning technology to offer small and mid-sized companies the benefits of the identical AV technology deployed by many of the world's biggest enterprises such as Walmart, Citi, and Salesforce. By delivering real-time malware blocking, detection, containment, restoration and analysis in one integrated platform, Progent's ASM cuts TCO, streamlines administration, and expedites resumption of operations. SentinelOne's next-generation endpoint protection engine built into in Progent's ASM was listed by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Read about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery with SentinelOne technology.
• Negotiating a settlement with the threat actor (TA): Progent has experience negotiating settlements with hackers. This requires working closely with the victim and the insurance carrier, if any. Services include determining the type of ransomware involved in the assault; identifying and establishing communications the hacker persona; testing decryption capabilities; deciding on a settlement with the ransomware victim and the insurance carrier; negotiating a settlement and schedule with the hacker; checking adherence to anti-money laundering regulations; carrying out the crypto-currency transfer to the TA; acquiring, learning, and using the decryptor tool; troubleshooting decryption problems; creating a clean environment; remapping and connecting drives to match exactly their pre-encryption state; and recovering computers and software services.
• Forensic analysis: This activity is aimed at discovering the ransomware assault's progress across the targeted network from start to finish. This audit trail of how a ransomware attack progressed within the network assists your IT staff to evaluate the damage and brings to light vulnerabilities in security policies or work habits that should be rectified to avoid future break-ins. Forensics involves the examination of all logs, registry, GPO, Active Directory, DNS servers, routers, firewalls, scheduled tasks, and basic Windows systems to look for changes. Forensic analysis is typically given a top priority by the insurance provider. Because forensics can be time consuming, it is essential that other important activities such as business resumption are performed concurrently. Progent maintains a large team of IT and cybersecurity professionals with the knowledge and experience required to perform the work of containment, operational continuity, and data recovery without interfering with forensic analysis.

Contact Progent for Ransomware Cleanup Consulting in Alexandria
For ransomware recovery expertise in the Alexandria metro area, call Progent at 800-462-8800 or visit Contact Progent.