Providence Ransomware Prevention and Remediation Expertise

Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Top-tier Ransomware Engineer
Ransomware needs time to steal its way across a target network. For this reason, ransomware attacks are commonly unleashed on weekends and late at night, when IT personnel may take longer to recognize a break-in and are less able to organize a rapid and forceful defense. The more lateral progress ransomware can manage inside a victim's network, the more time it takes to restore core IT services and damaged files and the more information can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is designed to guide you to carry out the urgent first step in responding to a ransomware attack by stopping the bleeding. Progent's remote ransomware experts can assist businesses in the Providence metro area to identify and quarantine breached devices and guard clean resources from being compromised.

If your network has been breached by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Offered in Providence
Current strains of ransomware such as Ryuk, Sodinokibi, Netwalker, and Nephilim encrypt online data and attack any available system restores and backups. Data synchronized to the cloud can also be corrupted. For a poorly defended environment, this can make automated recovery almost impossible and effectively knocks the IT system back to square one. So-called Threat Actors (TAs), the cybercriminals behind a ransomware assault, demand a ransom payment in exchange for the decryption tools required to recover scrambled files. Ransomware assaults also try to steal (or "exfiltrate") files and hackers require an additional settlement in exchange for not posting this data or selling it. Even if you can restore your system to an acceptable date in time, exfiltration can be a big problem depending on the sensitivity of the stolen data.

The restoration work after a ransomware breach has several distinct phases, the majority of which can proceed concurrently if the response team has enough members with the required skill sets.

• Containment: This urgent first step requires arresting the lateral spread of the attack across your network. The more time a ransomware attack is allowed to go unrestricted, the longer and more costly the restoration effort. Because of this, Progent keeps a 24x7 Ransomware Hotline monitored by veteran ransomware response experts. Quarantine activities consist of isolating affected endpoints from the rest of network to block the spread, documenting the IT system, and securing entry points.
• Operational continuity: This involves restoring the network to a basic useful level of capability with the shortest possible downtime. This effort is usually the highest priority for the victims of the ransomware assault, who often see it as a life-or-death issue for their company. This project also demands the widest range of IT skills that cover domain controllers, DHCP servers, physical and virtual servers, desktops, laptops and smart phones, databases, productivity and line-of-business apps, network architecture, and protected remote access. Progent's recovery experts use advanced collaboration tools to coordinate the complex restoration effort. Progent understands the urgency of working quickly, continuously, and in concert with a client's management and network support group to prioritize activity and to get vital resources on line again as quickly as possible.
• Data restoration: The work necessary to restore files impacted by a ransomware assault depends on the state of the systems, the number of files that are encrypted, and which restore methods are needed. Ransomware attacks can take down critical databases which, if not gracefully shut down, may have to be reconstructed from the beginning. This can include DNS and Active Directory databases. Microsoft Exchange and SQL Server depend on Active Directory, and many manufacturing and other mission-critical applications depend on Microsoft SQL Server. Often some detective work may be needed to locate clean data. For example, non-encrypted Outlook Email Offline Folder Files may have survived on staff desktop computers and laptops that were off line at the time of the ransomware attack. Progent's ProSight Data Protection Services offer Altaro VM Backup technology to protect against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by anyone including administrators.
• Setting up modern AV/ransomware defense: ProSight ASM uses SentinelOne's machine learning technology to give small and medium-sized companies the advantages of the same anti-virus tools implemented by some of the world's largest corporations including Netflix, Visa, and NASDAQ. By providing in-line malware filtering, classification, mitigation, recovery and analysis in one integrated platform, ProSight ASM lowers TCO, streamlines management, and expedites resumption of operations. SentinelOne's next-generation endpoint protection engine incorporated in ProSight ASM was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Learn about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery with SentinelOne technology.
• Negotiating a settlement with the hacker Progent has experience negotiating ransom settlements with hackers. This requires close co-operation with the victim and the insurance provider, if any. Activities consist of establishing the type of ransomware involved in the assault; identifying and making contact with the hacker persona; verifying decryption tool; budgeting a settlement amount with the victim and the insurance carrier; negotiating a settlement and schedule with the hacker; confirming compliance with anti-money laundering (AML) regulations; carrying out the crypto-currency payment to the TA; receiving, learning, and operating the decryptor tool; troubleshooting failed files; building a clean environment; remapping and connecting datastores to reflect precisely their pre-encryption state; and restoring computers and software services.
• Forensic analysis: This process involves uncovering the ransomware attack's storyline across the targeted network from beginning to end. This audit trail of the way a ransomware assault progressed through the network helps your IT staff to evaluate the damage and uncovers vulnerabilities in policies or processes that should be rectified to prevent later break-ins. Forensics entails the examination of all logs, registry, Group Policy Object, Active Directory (AD), DNS servers, routers, firewalls, schedulers, and basic Windows systems to detect variations. Forensics is typically given a top priority by the cyber insurance provider. Because forensic analysis can take time, it is essential that other key activities such as operational continuity are executed in parallel. Progent maintains an extensive team of information technology and cybersecurity experts with the knowledge and experience needed to perform the work of containment, operational resumption, and data recovery without interfering with forensics.

Contact Progent for Ransomware System Restoration Expertise in Providence
For ransomware system restoration expertise in the Providence area, phone Progent at 800-462-8800 or go to Contact Progent.