San Jose Ransomware Defense and Recovery Consulting

Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Top-tier Ransomware Consultant
Ransomware needs time to steal its way across a network. For this reason, ransomware attacks are commonly launched on weekends and at night, when support personnel may be slower to become aware of a breach and are least able to mount a quick and coordinated response. The more lateral movement ransomware is able to make within a victim's network, the more time it takes to restore core IT services and scrambled files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to guide organizations to carry out the urgent first step in mitigating a ransomware assault by stopping the bleeding. Progent's online ransomware experts can help businesses in the San Jose area to identify and quarantine infected servers and endpoints and protect undamaged assets from being compromised.

If your network has been penetrated by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Offered in San Jose
Current strains of ransomware like Ryuk, Maze, DopplePaymer, and Egregor encrypt online data and infiltrate any available backups. Files synched to the cloud can also be corrupted. For a poorly defended network, this can make system recovery nearly impossible and effectively knocks the IT system back to the beginning. So-called Threat Actors (TAs), the hackers responsible for ransomware attack, demand a ransom fee in exchange for the decryptors required to unlock scrambled data. Ransomware assaults also try to exfiltrate information and hackers demand an additional settlement in exchange for not posting this data or selling it. Even if you can rollback your network to an acceptable point in time, exfiltration can be a major issue depending on the sensitivity of the downloaded data.

The restoration work after a ransomware penetration involves several distinct stages, the majority of which can proceed in parallel if the response workgroup has enough members with the required experience.

• Containment: This time-critical initial step requires arresting the sideways progress of ransomware within your IT system. The longer a ransomware assault is permitted to run unchecked, the more complex and more costly the restoration effort. Recognizing this, Progent keeps a 24x7 Ransomware Hotline monitored by seasoned ransomware recovery engineers. Quarantine activities consist of cutting off infected endpoints from the network to block the spread, documenting the environment, and securing entry points.
• System continuity: This covers bringing back the network to a basic acceptable level of functionality with the shortest possible delay. This process is usually the highest priority for the targets of the ransomware attack, who often see it as an existential issue for their business. This project also requires the broadest range of IT abilities that cover domain controllers, DHCP servers, physical and virtual servers, PCs, laptops and smart phones, databases, productivity and line-of-business applications, network topology, and secure remote access. Progent's ransomware recovery experts use advanced workgroup platforms to coordinate the multi-faceted restoration effort. Progent appreciates the urgency of working quickly, tirelessly, and in unison with a client's management and IT group to prioritize tasks and to get vital resources back online as fast as feasible.
• Data restoration: The work necessary to restore data impacted by a ransomware attack depends on the state of the network, the number of files that are encrypted, and what restore methods are required. Ransomware assaults can destroy key databases which, if not properly shut down, might need to be reconstructed from scratch. This can include DNS and Active Directory (AD) databases. Microsoft Exchange and Microsoft SQL Server rely on AD, and many financial and other mission-critical platforms are powered by SQL Server. Often some detective work could be needed to locate clean data. For example, undamaged OST files may exist on staff desktop computers and laptops that were off line at the time of the ransomware assault. Progent's ProSight Data Protection Services utilize Altaro VM Backup tools to protect against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by any user including administrators.
• Deploying advanced AV/ransomware defense: Progent's Active Security Monitoring utilizes SentinelOne's machine learning technology to offer small and mid-sized businesses the benefits of the identical anti-virus technology used by many of the world's largest corporations such as Netflix, Citi, and NASDAQ. By providing in-line malware filtering, identification, containment, restoration and analysis in one integrated platform, Progent's ProSight Active Security Monitoring reduces total cost of ownership, streamlines administration, and promotes rapid resumption of operations. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's ProSight ASM was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Read about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery with SentinelOne technology.
• Negotiation with the threat actor (TA): Progent has experience negotiating ransom settlements with threat actors. This requires close co-operation with the ransomware victim and the insurance carrier, if any. Activities include establishing the type of ransomware used in the assault; identifying and making contact with the hacker persona; testing decryption tool; deciding on a settlement with the victim and the insurance provider; negotiating a settlement amount and schedule with the hacker; checking adherence to anti-money laundering sanctions; overseeing the crypto-currency transfer to the TA; acquiring, reviewing, and using the decryption utility; debugging failed files; creating a clean environment; remapping and reconnecting drives to match precisely their pre-attack state; and restoring computers and services.
• Forensics: This activity involves discovering the ransomware attack's storyline throughout the targeted network from start to finish. This history of how a ransomware attack progressed within the network helps your IT staff to evaluate the impact and uncovers vulnerabilities in policies or processes that should be rectified to prevent future break-ins. Forensics entails the examination of all logs, registry, GPO, Active Directory, DNS servers, routers, firewalls, schedulers, and basic Windows systems to check for anomalies. Forensics is commonly given a top priority by the insurance carrier. Because forensics can take time, it is critical that other key recovery processes like business continuity are pursued in parallel. Progent has a large team of information technology and data security professionals with the knowledge and experience required to carry out the work of containment, business resumption, and data restoration without interfering with forensic analysis.

Contact Progent for Ransomware Cleanup Services in San Jose
For ransomware recovery consulting in the San Jose area, phone Progent at 800-462-8800 or see Contact Progent.