Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Senior Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to work its way across a network. Because of this, ransomware attacks are commonly launched on weekends and late at night, when support staff are likely to take longer to recognize a breach and are less able to organize a rapid and forceful defense. The more lateral progress ransomware can make inside a victim's system, the more time it takes to restore core IT services and damaged files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to assist you to carry out the urgent first phase in responding to a ransomware assault by putting out the fire. Progent's remote ransomware engineers can assist businesses in the Oklahoma CIty metro area to locate and isolate breached servers and endpoints and guard clean assets from being compromised.

If your network has been breached by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Offered in Oklahoma CIty
Current strains of ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Nephilim encrypt online data and infiltrate any available backups. Files synchronized to the cloud can also be corrupted. For a poorly defended network, this can make automated recovery nearly impossible and effectively throws the datacenter back to square one. So-called Threat Actors (TAs), the cybercriminals responsible for ransomware assault, insist on a settlement payment for the decryptors required to unlock scrambled files. Ransomware assaults also try to steal (or "exfiltrate") information and TAs demand an additional settlement for not publishing this information or selling it. Even if you can rollback your network to an acceptable point in time, exfiltration can pose a big issue depending on the sensitivity of the downloaded information.

The restoration work subsequent to ransomware breach involves a number of crucial stages, most of which can proceed concurrently if the recovery team has a sufficient number of people with the necessary skill sets.

  • Containment: This time-critical first response involves arresting the sideways progress of the attack within your network. The more time a ransomware assault is permitted to run unrestricted, the longer and more costly the restoration process. Because of this, Progent keeps a 24x7 Ransomware Hotline staffed by veteran ransomware recovery experts. Quarantine processes consist of isolating affected endpoints from the rest of network to restrict the spread, documenting the environment, and protecting entry points.
  • System continuity: This involves restoring the IT system to a basic useful degree of capability with the least downtime. This process is typically at the highest level of urgency for the victims of the ransomware attack, who often perceive it to be an existential issue for their company. This activity also requires the broadest array of IT skills that span domain controllers, DHCP servers, physical and virtual servers, desktops, notebooks and smart phones, databases, productivity and line-of-business applications, network topology, and protected endpoint access. Progent's ransomware recovery experts use advanced workgroup platforms to coordinate the complicated recovery process. Progent appreciates the urgency of working quickly, tirelessly, and in unison with a client's management and network support group to prioritize activity and to get essential services on line again as quickly as feasible.
  • Data recovery: The work necessary to recover files impacted by a ransomware assault depends on the state of the systems, how many files are encrypted, and which recovery techniques are required. Ransomware attacks can take down key databases which, if not carefully shut down, might need to be reconstructed from the beginning. This can apply to DNS and Active Directory (AD) databases. Microsoft Exchange and Microsoft SQL Server depend on AD, and many manufacturing and other mission-critical platforms depend on Microsoft SQL Server. Some detective work may be required to locate clean data. For example, non-encrypted OST files may have survived on staff PCs and laptops that were not connected at the time of the attack. Progent's ProSight Data Protection Services offer Altaro VM Backup technology to defend against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by any user including administrators or root users.
  • Deploying advanced antivirus/ransomware protection: Progent's ProSight ASM utilizes SentinelOne's machine learning technology to offer small and medium-sized companies the benefits of the identical AV tools deployed by some of the world's biggest corporations including Walmart, Visa, and NASDAQ. By providing real-time malware blocking, identification, containment, restoration and analysis in one integrated platform, Progent's ProSight Active Security Monitoring cuts total cost of ownership, simplifies management, and promotes rapid recovery. SentinelOne's next-generation endpoint protection (NGEP) incorporated in ProSight ASM was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Find out about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiating a settlement with the threat actor (TA): Progent has experience negotiating ransom settlements with hackers. This calls for working closely with the ransomware victim and the cyber insurance carrier, if any. Activities consist of establishing the kind of ransomware used in the assault; identifying and making contact with the hacker; verifying decryption tool; deciding on a settlement with the victim and the insurance provider; negotiating a settlement amount and timeline with the hacker; confirming compliance with anti-money laundering (AML) sanctions; carrying out the crypto-currency disbursement to the TA; receiving, reviewing, and using the decryption utility; troubleshooting failed files; building a pristine environment; remapping and reconnecting datastores to reflect exactly their pre-encryption state; and restoring computers and software services.
  • Forensics: This process involves uncovering the ransomware attack's storyline throughout the targeted network from beginning to end. This audit trail of how a ransomware assault travelled through the network assists your IT staff to evaluate the impact and uncovers gaps in security policies or work habits that should be corrected to avoid future break-ins. Forensics entails the examination of all logs, registry, Group Policy Object (GPO), Active Directory (AD), DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to detect variations. Forensics is usually assigned a top priority by the cyber insurance carrier. Since forensics can be time consuming, it is vital that other important recovery processes like operational continuity are performed concurrently. Progent has a large roster of IT and data security professionals with the skills needed to perform activities for containment, business continuity, and data recovery without interfering with forensics.
Progent's Background
Progent has provided remote and onsite IT services across the United States for more than 20 years and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts includes professionals who have earned advanced certifications in core technology platforms such as Cisco infrastructure, VMware virtualization, and popular Linux distros. Progent's cybersecurity consultants have earned industry-recognized certifications such as CISM, CISSP-ISSAP, CRISC, and CMMC 2.0. (See Progent's certifications). Progent also offers top-tier support in financial management and ERP application software. This breadth of expertise allows Progent to salvage and consolidate the surviving parts of your IT environment after a ransomware assault and reconstruct them quickly into a functioning network. Progent has worked with top insurance carriers including Chubb to help organizations clean up after ransomware assaults.

Contact Progent for Ransomware System Recovery Consulting Services in Oklahoma CIty
For ransomware cleanup consulting services in the Oklahoma CIty area, phone Progent at 800-462-8800 or visit Contact Progent.



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