In addition to offering fast contact with high-level IT professionals and subject matter experts (SMEs) to help San Diego, California companies with specific technical issues or strategic initiatives, Progent offers temporary staffing to deliver more generalized services like desktop help, IT management, and Help Desk call center services. Short-term staffing can help organizations to deal with expected or unplanned surges in demand for network personnel, which may result from situations like company mergers, data center relocation, technology migration, business process changes like work-from-home, disaster response, seasonal variations, or new compliance requirements. Short-term staffing can also cover voids caused by the loss of full-time IT personnel because of scheduled vacations, health issues, resignation, or other reasons.

Benefits of Progent's Short-Term Staffing Services
Progent's temporary supplemental staffing services offer organizations the versatility to respond to surges in demand for network services without being saddled with the expense and delays that come with reviewing and recruiting appropriate IT personnel and without the burden of adding to your permanent staff size.

Key aspects of Progent's temporary staff augmentation services include:

  • Fast availability of seasoned IT pros
  • Simple engagement, cessation, and resumption of services
  • Transparent augmentation of your in-house IT staff
  • Full reporting of services delivered
  • Available escalation from Tier 1 up to Tier 3 support so even the toughest issues can be handled promptly
  • Strong working relationship with a world-class, full-service source for IT expertise
Progent's Co-managed Help Desk Call Center Service
Progent's co-managed Help Desk Call Center service is a proven flexible staff augmentation option that allows IT organizations to divide the responsibilities of Help Desk Call Center support transparently between their in-house IT personnel and Progent's extensive team of IT support experts. Acting as a transparent extension of your full-time Help Desk, Progent's shared Help Desk Call Center service is a joint service solution powered by the leading group professional services platform for streamlining, service calls, ticketing, assigning responsibility, tracking responses, and producing documentation.

Why Choose Progent?
Progent has 20 years of background providing online and onsite network expertise for organizations across the United States. Progent's IT experts have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other leading technology companies. Progent's security and compliance consultants have earned top certifications including CISSP, CISA, and CRISC. Learn more details about Progent's certifications.

Progent's Areas of Expertise for San Diego, California Companies
Progent's seasoned team of certified consultants can provide San Diego, California businesses a broad array of remote consulting and troubleshooting services. Areas of expertise offered under Progent's consulting program for IT service organizations include:

Contact Progent for Temporary Staff Augmentation for San Diego, California Companies
To learn more about Progent's temporary staffing services for San Diego, California companies, call 800-993-9400 or visit Contact Progent.