In addition to providing fast contact with top-tier network consultants and subject matter experts to help San Diego, California organizations to resolve specific technical problems or longer-term initiatives, Progent offers temporary staff augmentation to deal with more generalized assistance like desktop help, IT management, and Help Desk call center response. Short-term staffing makes it possible for businesses to respond to anticipated or unexpected surges in the need for network services, which may be caused by situations like company mergers, data center moves, technology upgrades, business process changes like work-from-home, disaster response, seasonal variations, or new regulations. Short-term supplemental staffing can also fill voids resulting from the absence of full-time staff members due to vacations, illness, resignation, or other reasons.
Advantages of Progent's Short-Term Staffing Services
Progent's short-term staff augmentation services give organizations the flexibility to respond to surges in requirements for IT services without dealing with the costs and hassle associated with reviewing and hiring reliable IT personnel and without the risk of adding to your in-house staff size.
Key features of Progent's short-term staffing services include:
Progent's Shared Center Service
- Rapid availability of seasoned network professionals
- Easy initiation, cessation, and re-engagement of services
- Seamless augmentation of your in-house IT team
- Full documentation of all services delivered
- Available escalation from Tier 1 up to Tier 3 services so even the toughest problems can be handled fast
- Close working relationship with a world-class, full-service source for IT expertise
Progent's shared Call Center service is a specialized flexible staff augmentation option that allows IT organizations to share the work of Call Center support seamlessly between their full-time network personnel and Progent's nationwide pool of IT support specialists. Acting as a seamless extension of your full-time Help Desk, Progent's shared Help Desk service is a collaborative support solution powered by the leading shared professional services tool for streamlining, service calls, generating tickets, assigning responsibility, tracking progress, and producing management reports.
Why Choose Progent?
Progent has two decades of background providing online and onsite network services for organizations across the United States. Progentís IT experts have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other technology leaders. Progent's security and compliance experts have earned top certifications including CISSP-ISSAP, CISA, and GIAC. Learn more details about Progent's industry certifications.
Progent's Areas of Expertise for San Diego, California Organizations
Progent's nationwide team of certified consultants can provide San Diego, California companies a wide range of remote technical guidance and troubleshooting services. Areas of expertise covered under Progent's consulting program for network service firms include:
Contact Progent for Temporary IT Staffing for San Diego, California Businesses
To learn more details about Progent's short-term staff augmentation services for San Diego, California organizations, call 800-993-9400 or visit Contact Progent.