In addition to offering rapid access to guidance from high-level IT consultants and subject matter experts to help San Diego, California companies to resolve discrete technical issues or longer-term initiatives, Progent offers temporary staffing to deal with more generalized assistance such as desktop help, IT management, and Help Desk response. Short-term staffing makes it possible for businesses to respond to anticipated or unexpected surges in demand for IT services, which may be caused by scenarios like mergers and acquisitions, site moves, technology migration, business process changes like work-from-home, disaster recovery, busy seasons, or regulatory changes. Temporary supplemental staffing can also cover gaps resulting from the absence of in-house staff members because of vacations, illness, resignation, or other reasons.

Benefits of Progent's Temporary Staff Augmentation Services
Progent's short-term staff augmentation services offer organizations the versatility to respond to surges in requirements for network services without being saddled with the costs and delays associated with reviewing and hiring reliable IT personnel and without the burden of increasing your in-house staff size.

Important features of Progent's temporary staff augmentation services include:

  • Fast availability of seasoned network professionals
  • Simple engagement, cessation, and re-engagement of services
  • Transparent extension of your in-house IT team
  • Full reporting of services performed
  • Optional escalation from Tier 1 up to Tier 3 services so even the toughest problems get resolved fast
  • Strong working relationship with a top-level, full-service resource for IT support
Progent's Shared Center Service
Progent's co-managed Help Desk Call Center service is a proven flexible staff expansion option that allows IT organizations to divide the work of Help Desk Call Center support transparently between their in-house IT staff and Progent's extensive pool of IT support experts. Working as a transparent extension of your in-house Call Center, Progent's co-managed Help Desk Call Center program is a joint support alternative powered by the leading group professional services (PSA) platform for streamlining, service requests, ticketing, assigning responsibility, monitoring responses, and generating documentation.

Why Choose Progent?
Progent has 20 years of experience delivering remote and onsite network expertise for organizations of all sizes throughout the United States. Progent's IT experts have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other leading vendors. Progent's cybersecurity consultants hold advanced certifications including ISSAP, CISM, and CRISC. Learn more details about Progent's certifications.

Progent's Areas of Expertise for San Diego, California Companies
Progent's nationwide team of certified consultants can deliver San Diego, California companies a wide array of online consulting and troubleshooting expertise. Areas of expertise covered under Progent's reseller program for network service organizations include:

Contact Progent for Temporary Staff Augmentation for San Diego, California Companies
To learn more about Progent's temporary staffing services for San Diego, California companies, call 800-993-9400 or visit Contact Progent.