Cleveland Consulting Experts
Short Term IT Staffing for Network Support Organizations
Besides providing fast access to top-tier IT consultants and subject matter experts to assist Cleveland, Ohio companies to resolve discrete technical issues or longer-term initiatives, Progent can provide temporary supplemental staffing to deliver more broadly defined services like PC help, network administration, and Call Center services. On-demand staffing can help businesses to respond to planned or unplanned peaks in the need for network personnel, which may result from scenarios like company mergers, data center relocation, platform upgrades, paradigm shifts like telecommuting, disaster response, busy seasons, or new compliance requirements. Short-term supplemental staffing can also cover voids left by the loss of full-time IT personnel because of vacations, illness, termination, etc.
Advantages of Progent's Temporary Staff Augmentation Program Progent's short-term staffing services give businesses the ability to respond to increases in requirements for IT services without being saddled with the costs and hassle that come with identifying and hiring reliable technical personnel and without the burden of increasing your full-time head count.
Key features of Progent's temporary staffing services include:
- Fast availability of proven network professionals
- Simple engagement, cessation, and re-engagement of services
- Seamless augmentation of your in-house IT team
- Full documentation of services performed
- Optional escalation from Tier 1 up to Tier 3 support so even the most challenging issues can be handled fast
- Close relationship with a top-level, full-service source for network support
Progent's shared Help Desk Call Center service is a proven on-going staff expansion alternative that enables IT groups to divide the responsibilities of Help Desk Call Center support transparently between their in-house IT staff and Progent's nationwide pool of IT support experts. Acting as a transparent extension of your full-time Call Center, Progent's co-managed Help Desk program is a collaborative support solution powered by the industry's leading shared professional services platform for streamlining, service calls, ticketing, assigning ownership, monitoring progress, and generating documentation.
Why Choose Progent?
Progent has 20 years of experience delivering online and onsite network services for businesses across the United States. Progent's engineers hold advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other leading technology companies. Progent's cybersecurity consultants have earned top certifications including CISSP, CISA, and CRISC. Learn more details about Progent's certifications.
Progent's Practice Areas for Cleveland, Ohio Companies
Progent's veteran team of certified engineers offers Cleveland, Ohio companies a broad array of remote technical guidance and troubleshooting services. Practice areas covered under Progent's consulting program for IT service providers include:
- Exchange Server 2019 Consulting
- Exchange 2016 Integration
- Microsoft Windows Server 2022 solution design
- Windows Server 2019 Migration
- Windows Server 2016 Integration
- Windows 11 Migration Consulting
- Windows 10 Configuration
- Windows 8.1 Consulting
- SharePoint Development
- SQL Server Consulting
- Active Directory and Azure Active Directory Integration
- Office/Microsoft 365 Integration
- Dynamics GP Customization
- Microsoft Azure, AWS, Google Cloud
- Online IT Troubleshooting
- Teleworker Integration
- Cisco Infrastructure
- Juniper Networks Technology
- Cisco Routers Experts
- Cybersecurity Consultants
- Threat Assessment with NodeZero
- Disaster Recovery Preparedness
- Stealth Penetration Testing
- Firewall Setup
- Help Desk Call Center Outsourcing
- Desktop Support
- Colo Data Center Support
- Operations Manager (SCOM) Monitoring
- System Center Configuration Manager Expertise
- Microsoft Access Expertise
- Virtualization Management
- Fast, Affordable .NET Software Development.
- Hyper-V Setup
- VMware vSphere and vCenter Configuration
- Citrix XenApp and XenServer Integration
- Cisco Unified Communications Manager/CallManager
- Apple macOS and iPhone Expertise
- Smartphone Integration
- iPhone Support
- Android Smartphone Integration
- Ransomware Defense and Recovery
- Backup/Restore Solutions
- Cisco VoIP Phones and Conferencing
- Skype for Business Help
- Microsoft Teams Migration
- Wi-Fi 6/6E Access Point Setup
- Wi-Fi Predictive and Onsite Surveys
Contact Progent for Temporary Staffing Services for Cleveland, Ohio Businesses
To find out more details about Progent's short-term supplemental staffing services for Cleveland, Ohio companies, call
An index of content::
WiFi 6/6E System Design Consulting
Cisco and Microsoft Certified Expert 802.11ac Wi-Fi Network Professionals
Progent can help you design, deploy, manage, and repair a viable Wi-Fi network infrastructure, select appropriate products, and configure access points, bridges, radio antennas, wireless controllers, and other wireless products. Progent can also show you how to put together a complete 802.11x network security plan that is well integrated with the security strategy for your entire corporate network.
Microsoft Windows Server 2012R2 Consulting Services
Windows Server 2012R2 Virtual Fibre Channel Specialists
Progent's Microsoft-certified consultants can assist you to assess the advantages of Windows Server 2012 R2 for your company, create test systems and migration strategies, tune your infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid datacenters, train your IT support team, develop an enterprise-wide security plan, streamline IT administration, help with application development, and build and test a disaster recovery/business continuity plan.
Urgent Windows Server Update Services Engineer
Microsoft SUS Consultants
Microsoft WSUS allows information technology administrators to install and track the latest Microsoft patches and security updates to Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft WSUS, IT staff can fully and effortlessly manage the distribution of updates that are published via Microsoft Update to servers and desktops in a company. Progent can help you with technical details of the initial setup of Microsoft SUS such as designing the Microsoft Windows Server Update Services deployment, configuring user's workstations, defining the Group Policy parameters, and ensuring your Microsoft Windows Server Update Services GPO is associated with an Active Directory container that makes sense for your network environment.
Services Microsoft Entra SharePoint
Microsoft Azure enterprise hybrid cloud solutions Consultant
Progent can help you with any aspect of Azure cloud integration such as requirements definition, readiness evaluation, solution design, pilot testing, deployment, centralized management, performance optimization, software license management, disaster recovery strategies, security policy enforcement, and compliance assessment. Progent can help your IT staff to configure and troubleshoot firewalls and VPN connections so that your users can securely connect to Azure resources, and Progent's Microsoft-certified consulting experts can help you integrate key Microsoft platforms to run in the cloud including Microsoft Windows Server, Exchange Server, SQL and Skype for Business. Progent can also help you to create a hybrid cloud environment that seamlessly integrates on-premises datacenters with Azure-based services.
PowerPivot for SharePoint Computer Consultants
SQL Server 2012 Performance Tuning Troubleshooting
Progent offers the support of certified engineers and experienced software developers, DBAs, project managers, Cisco-certified network architects, business continuity specialists, and certified data security professionals to assist you to assess the potential benefits of SQL Server 2012 for your organization, set up test environments at your site or at Progent's lab, plan and execute out a smooth migration to SQL Server 2012 from earlier releases of SQL Server or from other RDBMS solutions, and configure a cost-effective and safe IT infrastructure that lets you maximize the business benefit of Microsoft SQL Server 2012.
Design .NET Framework
.NET iOS Programming Firms
Progent's software experts have worked for 20 years with .NET technologies and the Visual Studio development environment and are able to create or enhance .NET apps rapidly and at low cost.
Sun Solaris Remote Consult
Consultancy Linux Remote
Progent provides nationwide online phone support and consulting services for businesses who run Sun Solaris environments or whose IT systems feature a combination of Sun Solaris and Microsoft Windows technology. Online network consulting provides maximum return for your information technology budget by extending user efficiency and shortening the hours billed for computer repair services. Sophisticated online access technology and skilled service specialists and consultants allow Progent to solve the majority of IT problems without squandering time and expense by traveling to your location. In most of situations your network issues can be dealt with by telephone or via a combination of telephone help and remote connectivity. Progent can offer the services of Cisco certified CCIE network experts and CISA and CISM premier security professionals to assist you with the toughest system problems.
Juniper Junos Management Auditor
Juniper Junos Network and Security Manager Consultants
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Technology Professional PCLinuxOS Linux
Red Hat Linux Technical Consultant
Progent's Linux support experts provide small and mid-size companies and developers support for managing and maintaining Linux systems that coexist with Microsoft-based technology. Progent offers your organization access to Linux consultants, support professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP certification. This wide array of expertise offers you a convenient one-stop source to show you how to create and maintain a secure and reliable cross-platform network and communications infrastructure that allows Linux and Microsoft interoperability by integrating Microsoft Windows with major Linux variations including RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.
Online Office PowerPoint Learning
Online Photoshop Training Network Specialists
Progent's webinar training classes provide small businesses the affordability, simplicity, and versatility of virtual seminars plus the proven training techniques of expert instructors who utilize advanced collaboration software to reproduce live, participatory classrooms. Progent offers online education for popular desktop applications including components of Microsoft Office suite such as Microsoft Office Excel, Word, PowerPoint, and Outlook: Microsoft Dynamics accounting and management products including MS Dynamics GP; plus additional leading desktop applications such as Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Office Word training Consultant Services
Office Word debugging Consulting Services
Progent's certified Microsoft Office Word and Microsoft 365 Word experts offer a wide selection of affordable online consulting services to help your organization to manage and troubleshoot your existing Microsoft Word solution or help you to migrate to a newer release of Microsoft Office Word. Services available from Progent's experts include VBA programming, isolating and fixing compatibility problems between different releases of Office Word, integrating Office Word with different Microsoft Office applications like Excel and Microsoft Outlook or with 3rd-party data sources and plug-ins,infrastructure optimization for dependable. reliable cloud connectivity, security consulting, smart phone and tablet synchronization, and remote training sessions customized for individuals or groups.
Juniper SSG140 Router Cybersecurity Firms
24-Hour Juniper SSG20 Router Security Organizations
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
24x7x365 Backup and Recovery Software Professionals
vSphere Data Protection, Consulting
Progent can provide affordable remote support from engineers skilled in a broad range of products and services that deliver solutions for backing up Windows, Apple Mac, and Linux/UNIX servers and workstations as well as notebooks and handhelds. Progent offers expertise for all major data protection platforms such as Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take, Mozy, Retrospect for Macintosh, Apple Time Machine, VMware Data Recovery, and FLARs. Progent's consultants can assist you to deploy, upgrade, or maintain backup/restore systems for a range of architectures including local, remote, cloud-based, or a mix.
Cybersecurity Company Law, Investigation and Ethics
Checkpoint Security Consulting
For small and midsize companies, computer security and information assurance and regulatory compliance is too complicated to stay ahead of but too risky to ignore. The world's largest enterprises have been breached, and the top cloud services have on occasion been knocked out. It seems as though there's nowhere to hide. Progent makes it affordable for small and midsize businesses to implement critical security tasks successfully by providing the advantage of billed time to the closest minute with no minimum billing for online help. This means you have the help of a seasoned information expert to provide precisely the knowledge you need whenever you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified consultants can help you with any aspect of network security including vulnerability audits, malware screening and recovery, spam and email content filtering, email data loss and data leak prevention, compliance reporting, and designing a comprehensive security strategy.
Teleworkers Cloud Integration Remote Support Services
Top Teleworkers Cloud Integration Online Help
Progent can assist small and mid-size organizations to provide their remote workforce with transparent integration with public cloud applications and services.
Live Online Microsoft Access Classes
Emergency Live Online Office Excel Training
Progent's webinars offer small businesses the cost savings, ease, and versatility of web-based learning and the proven training techniques of experienced teachers who utilize advanced collaboration software to simulate live, interactive learning environments. Progent can provide webinar training for key desktop software including components of Microsoft Office suite such as Microsoft Excel, Word, PowerPoint, and Outlook: MS Dynamics business accounting and management solutions such as Microsoft Dynamics GP (Great Plains); as well as other top desktop applications such as Photoshop, Acrobat Writer, and Crystal Reports.
SQL Server 2016 Development Online Technical Support
24x7 SQL Server 2016 Migration Specialists
Microsoft SQL Server 2016 introduces significant improvements in speed, capacity, security and compliance, high-availability, BOYD integration, and integrated business intelligence. New features include PolyBase for handling SQL and NoSQ files in one appliance for big data applications, R language support, Dynamic Data Masking, Mobile Report Publisher, and centralized management of local and cloud-resident operations and services. Progent's Microsoft-certified consultants can deliver online and onsite support to help organizations of all sizes to implement, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all core Microsoft platforms such as Windows Server, Exchange, SharePoint, Microsoft Dynamics GP, Skype for Business, and System Center Operations Manager (SCOM).
Virtual Call Desk Economics Online Technical Support
Extended Help Des Cost Savings On-site Technical Support
Progent's Help Desk management and co-management services help companies to reduce costs and improve productivity.
Engineers Virtual Server
Server Management Consulting
By using virtual servers, companies are able to operate many virtual machines on a single physical server. Virtual server technology enables IT organizations to gain all the advantages of server isolation, but without the costs associated with purchasing additional server equipment. Virtualization is also the critical technology behind private clouds, which provide important benefits such as lowering the costs of capital equipment, facilities, and management while enhancing data security, network availability, and recoverability. Other key server management technologies are network monitoring software, Microsoft WSUS, and remote system management hardware. Progent's professional server management specialists can assist you in all aspects of server consolidation and management to enable your company to contain costs and save time.
Hornetsecurity Altaro VM Backup Deduplication Remote Support Services
Altaro VM Backup Management Integration Support
Altaro VM Backup from Hornetsecurity provides small organizations a dependable and budget-friendly solution for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud architectures and also enables cost-effective backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of remote or onsite services to help you to plan, deploy, manage and debug a comprehensive backup/restore solution based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/recovery service powered by on Altaro VM Backup.
Windows Server 2019 Encrypted Networks Consultancy
Windows Server 2019 LEDBAT Support
Progent's certified Windows Server 2019 consultants can help your company to design and carry out an efficient migration to Windows Server 2019 using existing system architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers major enhancements in capacity, performance, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, resilience, and Linux support.
Security Penetration Testing Cybersecurity Firms
Open Now Security Penetration Testing Technical Support Services
Stealth penetration checking is a key component of any overall IT system security plan. Progent's security experts can run thorough intrusion checks without the awareness of your company's in-house IT staff. Unannounced penetration checking uncovers whether existing security monitoring tools such as intrusion incident alerts and event log analysis are correctly set up and actively monitored. Progent can implement continuous automatic penetration testing to define your internal/external attack surface and to identify ways that vulnerabilities, unsafe configurations, harvested credentials, uninstalled patches, and ill-advised IT product defaults can be chained together by hackers into the multi-front attacks typical of the latest strains of ransomware.
Support and Help Wireless LAN Site Survey
Urgent Wireless LAN Site Survey On-site Technical Support
Progent's wireless site survey and predictive modeling assist you to plan, implement and debug a Wi-Fi network adapted to your environment, offering you a WLAN that delivers the coverage, performance, capacity, QoS, security, and roaming ability your business needs. Wi-Fi site survey services from Progent include remote predictive analysis for designing a Wi-Fi LAN and onsite site survey services for confirming, optimizing, and troubleshooting an operational wireless LAN.
Firewall Security Technical Support Services
24 Hour VPN Security Security Organizations
Progent offers organizations of any size professional support for Intrusion Protection products and IPsec VPN solutions from leading firewall and VPN security companies such as Palo Alto Networks, WatchGuard, Juniper, Fortinet, and Symantec. Progent can show you how to design a comprehensive security strategy and choose appropriate technologies from a variety of suppliers to support your security objectives while staying within your budget restraints.
Windows 7 Wireless Consultant Services
Microsoft Windows 7 Migration Online Technical Support
Progent's certified consultants can provide offsite and on-premises consulting expertise to assist you to administer, support, and repair PCs based on Microsoft Windows 7 and can also provide help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for management automation, network security, backup and restore, remote connectivity, mobile device management, wireless network design, and 24x7 network monitoring.
24 Hour SentinelOne Endpoint Protection and Response Consultants
SentinelOne Endpoint Security Engineer
Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-first cyberthreat management solution that includes AI software and advanced services to provide comprehensive endpoint detection and response.
