Besides offering rapid contact with top-tier network professionals and subject matter experts (SMEs) to help Sandy Springs, Georgia companies with specific IT issues or longer-term projects, Progent offers temporary staff augmentation to deliver more broadly defined services such as desktop support, IT administration, and Help Desk call center services. Short-term staffing can help businesses to respond to expected or unplanned surges in the need for network services, which may be caused by situations such as mergers and acquisitions, site moves, technology migration, paradigm shifts like telecommuting, disaster response, seasonal variations, or regulatory changes. Short-term supplemental staffing can also fill gaps resulting from the loss of in-house staff members due to scheduled vacations, illness, resignation, etc.

Benefits of Progent's Temporary Staffing Program
Progent's short-term staffing services give businesses the versatility to react to increases in requirements for network personnel without being saddled with the costs and delays that come with reviewing and recruiting professional technical personnel and without the burden of increasing your in-house head count.

Important features of Progent's temporary staff augmentation services include:

  • Rapid availability of seasoned IT pros
  • Easy engagement, termination, and re-engagement of services
  • Seamless augmentation of your full-time network support team
  • Full documentation of services delivered
  • Optional escalation from Tier 1 up to Tier 3 support so even the most challenging issues can be handled fast
  • Close working relationship with a world-class, full-service resource for IT support
Progent's Co-managed Help Desk Call Center Program
Progent's shared Help Desk service is a proven on-going staff augmentation option that allows IT organizations to share the responsibilities of Help Desk Call Center support transparently between their internal network personnel and Progent's extensive pool of technical support experts. Acting as a seamless supplement of your full-time Help Desk, Progent's shared Help Desk program is a collaborative service alternative based on by the industry's leading group PSA platform for streamlining, service requests, ticketing, assigning ownership, monitoring responses, and generating management reports.

Why Choose Progent?
Progent has 20 years of background delivering online and on-premises IT services for businesses of all sizes throughout the United States. Progent's engineers have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other technology leaders. Progent's security and compliance consultants have earned top certifications including CISSP, CISM, and CRISC. Find out more details about Progent's certifications.

Progent's Practice Areas for Sandy Springs, Georgia Organizations
Progent's nationwide team of certified consultants can deliver Sandy Springs, Georgia businesses a broad array of online technical guidance and debugging expertise. Practice areas offered under Progent's consulting program for network service firms include:

Contact Progent for Short-Term IT Staffing for Sandy Springs, Georgia Organizations
To find out more about Progent's temporary supplemental staffing services for Sandy Springs, Georgia businesses, call 800-993-9400 or visit Contact Progent.