Besides offering rapid access to high-level IT consultants and subject matter experts to help Sandy Springs, Georgia companies with discrete IT problems or strategic initiatives, Progent offers temporary supplemental staffing to deliver more broadly defined assistance such as PC support, network management, and Call Center response. Short-term staffing can help organizations to deal with planned or surprise increases in the need for network personnel, which may result from situations such as company mergers, site moves, technology upgrades, business process changes like work-from-home, disaster response, busy seasons, or new regulations. Temporary staffing can also fill voids resulting from the loss of in-house staff members due to scheduled vacations, health issues, resignation, or other reasons.
Benefits of Progent's Temporary IT Staffing Services
Progent's short-term staffing services give businesses the ability to respond to surges in requirements for IT personnel without dealing with the expense and delays that come with identifying and recruiting appropriate technical personnel and without the burden of adding to your permanent staff size.
Important features of Progent's temporary supplemental staffing services include:
Progent's Co-managed Help Desk Program
- Rapid availability of reliable network professionals
- Easy initiation, termination, and resumption of services
- Transparent extension of your in-house network support team
- Comprehensive reporting of all services delivered
- Optional escalation from Tier 1 up to Tier 3 services so even the toughest issues get resolved promptly
- Strong relationship with a top-level, full-spectrum source for IT support
Progent's co-managed Help Desk program is a proven on-going staff expansion option that enables IT organizations to divide the responsibilities of Help Desk Call Center support seamlessly between their internal IT staff and Progent's extensive pool of technical support experts. Working as a seamless supplement of your full-time Call Center, Progent's shared Help Desk program is a joint support alternative based on by the leading shared PSA tool for managing, service requests, generating tickets, assigning responsibility, tracking progress, and generating management reports.
Why Choose Progent?
Progent has two decades of experience providing remote and on-premises IT expertise for businesses of all sizes throughout the U.S. Progentís IT experts hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other technology leaders. Progent's security and compliance consultants have earned advanced certifications including ISSAP, CISA, and CRISC. Learn more about Progent's technology certifications.
Progent's Areas of Expertise for Sandy Springs, Georgia Organizations
Progent's nationwide team of certified consultants offers Sandy Springs, Georgia organizations a broad array of remote consulting and debugging expertise. Practice areas offered under Progent's reseller program for IT service providers include:
Contact Progent for Short-Term IT Staffing for Sandy Springs, Georgia Companies
To learn more details about Progent's temporary staffing services for Sandy Springs, Georgia organizations, call 800-993-9400 or visit Contact Progent.