In addition to offering rapid access to guidance from high-level network consultants and subject matter experts to assist Sandy Springs, Georgia organizations with discrete IT problems or longer-term initiatives, Progent can provide temporary staff augmentation to deal with more generalized assistance like PC support, network management, and Help Desk services. On-demand staffing can help organizations to deal with planned or surprise surges in the need for IT personnel, which may result from situations like mergers and acquisitions, site relocation, technology migration, business process changes like work-from-home, disaster response, busy seasons, or regulatory mandates. Short-term staffing can also fill voids left by the loss of in-house IT personnel due to vacations, illness, resignation, etc.

Advantages of Progent's Short-Term Staff Augmentation Services
Progent's short-term staff augmentation services offer organizations the flexibility to react to surges in demand for network personnel without being saddled with the costs and delays associated with identifying and recruiting professional technical help and without the risk of increasing your permanent head count.

Important aspects of Progent's temporary staffing services include:

  • Rapid access to reliable IT professionals
  • Simple initiation, cessation, and re-engagement of services
  • Transparent augmentation of your in-house network support team
  • Comprehensive documentation of all services delivered
  • Available escalation from Tier 1 up to Tier 3 services so even the most challenging problems can be handled fast
  • Strong relationship with a top-level, full-service source for IT expertise
Progent's Co-managed Help Desk Program
Progent's shared Help Desk Call Center service is a proven flexible staff augmentation option that allows IT organizations to divide the responsibilities of Help Desk Call Center support seamlessly between their internal IT staff and Progent's extensive pool of technical support specialists. Working as a seamless extension of your full-time Call Center, Progent's co-managed Call Center service is a collaborative service solution based on by the industry's leading shared professional services (PSA) tool for streamlining, service requests, ticketing, assigning ownership, tracking responses, and generating management reports.

Why Choose Progent?
Progent has 20 years of experience providing remote and on-premises IT services for businesses throughout the United States. Progent's engineers have earned top certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other leading technology companies. Progent's security and compliance consultants hold top certifications including CISSP-ISSAP, CISM, and CRISC. Learn more about Progent's industry certifications.

Progent's Areas of Expertise for Sandy Springs, Georgia Organizations
Progent's seasoned team of certified consultants offers Sandy Springs, Georgia organizations a broad range of online technical guidance and troubleshooting services. Practice areas covered under Progent's consulting program for network service providers include:

Contact Progent for Short-Term Staff Augmentation for Sandy Springs, Georgia Companies
To learn more about Progent's temporary supplemental staffing services for Sandy Springs, Georgia organizations, call 800-993-9400 or visit Contact Progent.