Besides offering fast contact with high-level network professionals and subject matter experts (SBEs) to assist Sandy Springs, Georgia companies with discrete IT problems or longer-term initiatives, Progent can provide temporary supplemental staffing to deal with more broadly defined services such as desktop help, network administration, and Call Center response. On-demand staffing makes it possible for businesses to respond to anticipated or unplanned increases in the need for network personnel, which may result from situations like company mergers, data center relocation, technology upgrades, business process changes like telecommuting, disaster response, busy seasons, or regulatory changes. Temporary staffing can also cover voids resulting from the loss of in-house IT personnel because of vacations, health issues, termination, etc.
Benefits of Progent's Temporary IT Staffing Program
Progent's temporary staffing services offer organizations the versatility to respond to increases in requirements for network personnel without being saddled with the costs and hassle associated with identifying and recruiting professional IT help and without the burden of increasing your in-house staff size.
Key aspects of Progent's short-term staffing services include:
Progent's Co-managed Help Desk Program
- Rapid access to reliable network professionals
- Easy engagement, cessation, and resumption of services
- Transparent extension of your full-time network support staff
- Full reporting of services delivered
- Optional escalation from Tier 1 up to Tier 3 support so even the most challenging problems can be handled promptly
- Strong working relationship with a world-class, full-service resource for network support
Progent's shared Help Desk program is a specialized on-going staff augmentation alternative that enables IT groups to divide the work of Help Desk Call Center support seamlessly between their full-time IT personnel and Progent's nationwide pool of technical support experts. Working as a transparent supplement of your full-time Help Desk, Progent's co-managed Help Desk Call Center program is a joint service alternative based on by the industry's leading group professional services tool for streamlining, service calls, generating tickets, assigning responsibility, monitoring responses, and generating management reports.
Why Choose Progent?
Progent has two decades of background providing online and on-premises IT expertise for businesses throughout the U.S. Progentís engineers hold top certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's cybersecurity experts have earned top certifications including ISSAP, CISM, and CRISC. Find out more details about Progent's technology certifications.
Progent's Areas of Expertise for Sandy Springs, Georgia Companies
Progent's seasoned roster of certified consultants and technical experts can deliver Sandy Springs, Georgia organizations a broad range of remote consulting and debugging expertise. Areas of expertise covered under Progent's consulting program for IT service providers include:
Contact Progent for Temporary Staffing Services for Sandy Springs, Georgia Organizations
To learn more about Progent's temporary staffing services for Sandy Springs, Georgia companies, call 800-993-9400 or visit Contact Progent.