Besides offering fast contact with high-level network consultants and subject matter experts to help Walnut Creek, California businesses with specific IT problems or strategic projects, Progent offers temporary staff augmentation to deal with more generalized services such as desktop help, IT administration, and Help Desk call center services. On-demand staffing makes it possible for businesses to deal with planned or unplanned peaks in demand for network personnel, which may result from scenarios like company mergers, data center moves, platform upgrades, business process changes like work-from-home, disaster response, seasonal variations, or new compliance requirements. Short-term IT staff augmentation can also fill voids resulting from the absence of in-house IT personnel due to scheduled vacations, illness, termination, or other reasons.

Benefits of Progent's Temporary Staffing Program
Progent's temporary staff augmentation services give businesses the ability to react to surges in demand for IT services without dealing with the costs and hassle that come with reviewing and recruiting professional IT help and without the burden of adding to your in-house staff size.

Key features of Progent's short-term staffing services include:

  • Rapid availability of seasoned IT professionals
  • Easy engagement, cessation, and resumption of services
  • Transparent augmentation of your full-time network support staff
  • Comprehensive documentation of services delivered
  • Optional escalation from Tier 1 up to Tier 3 support so even the toughest issues can be handled fast
  • Strong relationship with a world-class, full-spectrum resource for IT expertise
Progent's Shared Center Service
Progent's shared Call Center service is a proven flexible staff expansion option that allows IT organizations to share the work of Call Center support seamlessly between their in-house IT personnel and Progent's extensive pool of technical support experts. Working as a transparent extension of your full-time Help Desk, Progent's shared Help Desk program is a collaborative support alternative based on by the industry's leading shared professional services platform for managing, service calls, ticketing, assigning responsibility, tracking responses, and generating documentation.

Why Choose Progent?
Progent has two decades of experience providing online and onsite network services for organizations across the United States. Progent's engineers hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's cybersecurity consultants hold advanced certifications including CISSP, CISA, and GIAC. Find out more about Progent's industry certifications.

Progent's Areas of Expertise for Walnut Creek, California Businesses
Progent's nationwide team of certified consultants can provide Walnut Creek, California businesses a wide range of online consulting and debugging expertise. Areas of expertise covered under Progent's reseller program for network service firms include:

Contact Progent for Temporary Staff Augmentation for Walnut Creek, California Businesses
To learn more details about Progent's short-term supplemental staffing services for Walnut Creek, California companies, call 800-993-9400 or visit Contact Progent.