Besides offering fast access to guidance from top-tier network professionals and subject matter experts (SMEs) to assist Walnut Creek, California organizations with discrete IT issues or longer-term initiatives, Progent can provide temporary staffing to deal with more broadly defined assistance like desktop support, IT management, and Help Desk services. Short-term staffing makes it possible for organizations to deal with planned or surprise surges in the need for IT services, which may be caused by situations such as mergers and acquisitions, site moves, platform migration, paradigm shifts like work-from-home, disaster recovery, busy seasons, or regulatory mandates. Temporary supplemental staffing can also fill gaps caused by the absence of in-house staff members because of vacations, illness, termination, etc.

Benefits of Progent's Temporary Staffing Program
Progent's temporary supplemental staffing services give organizations the flexibility to react to increases in requirements for network services without dealing with the expense and hassle that come with vetting and recruiting professional IT help and without the burden of adding to your in-house head count.

Important features of Progent's temporary staffing services include:

  • Fast access to reliable network pros
  • Simple engagement, termination, and resumption of services
  • Seamless augmentation of your full-time IT staff
  • Comprehensive reporting of services performed
  • Available escalation from Tier 1 up to Tier 3 services so even the toughest issues can be handled promptly
  • Close working relationship with a world-class, full-service source for IT support
Progent's Shared Help Desk Call Center Service
Progent's co-managed Help Desk service is a specialized on-going staff expansion option that enables IT groups to divide the work of Help Desk support seamlessly between their in-house network personnel and Progent's nationwide team of IT support specialists. Working as a transparent supplement of your full-time Help Desk, Progent's co-managed Help Desk Call Center service is a joint support alternative powered by the leading group PSA tool for streamlining, service requests, ticketing, assigning responsibility, tracking progress, and generating documentation.

Why Choose Progent?
Progent has 20 years of background providing remote and onsite IT expertise for businesses of all sizes throughout the U.S. Progent's engineers have earned top certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other technology leaders. Progent's security and compliance consultants hold top certifications including ISSAP, CISA, and GIAC. Find out more about Progent's technology certifications.

Progent's Areas of Expertise for Walnut Creek, California Organizations
Progent's seasoned roster of certified consultants and technical experts can provide Walnut Creek, California organizations a broad array of remote consulting and troubleshooting services. Practice areas offered under Progent's reseller program for IT service firms include:

Contact Progent for Short-Term Staff Augmentation for Walnut Creek, California Businesses
To find out more about Progent's short-term supplemental staffing services for Walnut Creek, California organizations, call 800-993-9400 or visit Contact Progent.