Independence, MO Remote Support from Certified Network Troubleshooting Experts
Progent's network help services can provide your Independence, MO business affordable and dependable support from Microsoft and Cisco certified consulting experts. By providing IT support help when you require it, offering advanced knowledge for critical technologies, offering unique support such as 24x7 network monitoring, and charging only for services you use, Progent offers your Independence, Missouri company an economical option for maximizing the productivity of small-scale business information systems. Whether you have a local system, connect to cloud-based resources, or manage a hybrid cloud-and-local solution, Progent is the smart way for businesses to build and maintain a robust and secure information network and to have quick availability of the experienced support ordinarily restricted to businesses who are able to afford a sizeable internal IT group.

For mid-size and large companies, Progent offers co-sourcing and project management services to reinforce the skills of your in-house IT support staff. This can save money and minimize technical risks for major IT initiatives like software development, disaster recover/business continuity preparedness, security evaluations, merging datacenters, or software migrations.

Progent can in addition provide the services of certified consultants to assist your business to plan and implement a sensible cloud computing strategy.

Popular Areas of Expertise Serviced by Progent for Businesses in Independence, Missouri
Progent's national group of certified support professionals offers support for all aspects of information technology found in organizations of all sizes. Practice areas served by Progent in Independence include:

Service Delivery Alternatives Available for Independence, Missouri Businesses
Progent has a selection of alternatives for providing small and midsize companies and local governments with cost-effective IT services for technical support, system architecture, hosting services, and network management. Progent's paradigm for delivering network support services is built on the Call Center operational structure familiar to big IT support groups. Progent's Helpdesk Service Model promotes fast response, thorough activity documentation, reliable follow-up, and strict expense monitoring for an array of network support delivery alternatives that include online troubleshooting, on-premises help, top-level consulting, plus server and application hosting.

  • Remote Service
    Progentís Technical Response Center (TRC) offers urgent and routine online service for Windows, Linux, Apple OS X, and Cisco-based systems in the United States and worldwide. Progent's certified service experts can assist clients to troubleshoot and repair network problems without the expense or time loss of in-person support visits. The background of Progent's network consultants makes it possible to resolve the majority of network problems rapidly. For the most complex issues, Progent's depth of expertise allows the support team to escalate troubleshooting tasks to advanced subject matter experts. Progent provides a streamlined, web-accessible registration process for first-time clients to accommodate urgent network problems and Progent charges by the minute with zero startup fees or minimums, so you pay only for the assistance you receive. Experts you can access online include Cisco-premier CCIEs, Microsoft-Premier MCSEs, and CISA-certified security engineers. Learn more details about Progent's remote computer troubleshooting expertise.

  • Onsite Service
    Progent offers on-site computer assistance for registered clients in major metropolitan areas in the United States. Progent's onsite support personnel can operate in tandem with Progent's remote service engineers to deliver small and midsize companies the best of both worlds: hands-on service technicians when you need them as well as the remote expertise of Progent's worldwide staff of IT engineers, security professionals, and business application programmers. The wait time for on-site service visits is usually under one business day. There is no start-up or retainer charge for becoming a Progent client for on-premises support. Find out more details concerning how to sign up for Progent's onsite computer service.

  • Help Desk
    Progent's Contact Center Outsourcing Services are designed for all businesses and local governments who require prompt and dependable support from a professional Helpdesk with effective telephone support, online troubleshooting capability, and sufficient technical strength for full escalation. Since small and midsize businesses usually have limited information technology funds and can spare little management attention for dealing with network support, Progent's Helpdesk Outsourcing Services can be the most cost-effective way to ensure that small business computer networks are always up and running. Read more details concerning Progent's Contact Center outsourcing services.

  • Consulting Expertise
    Progent provides small businesses affordable availability of enterprise-class consultants who can provide help with vital technologies including
  • Windows Server 2019 migration consulting, Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Windows Server expertise, Cisco network infrastructure, network protection consulting, fault tolerant network engineering, virtual server solutions, plus configuration, programming and training for small business applications such as accounting, ERP and MRP, reporting, CRM, and office productivity suites. Progent can provide assistance with one-time projects such as site moves and major system upgrades, longer term projects such as business reporting software development and customization, database application programming and DBA services, and web development, on-going services such as Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and SCOM 2016 consulting for network health monitoring and system management, or urgent services such as data restoration and virus removal.

  • Application Server Hosting
    Progent offers hosting for vital business applications such as Exchange and MS SQL in order to provide small and midsize companies with greater degrees of reliability, security, and performance than is possible with the type of internal data center that is practical for most small companies. Since Progent uses the same facilities that support the equipment of many of the world's largest IT organizations, Progent can save you the cost of creating and maintaining the infrastructure needed for enterprise-class environmental control, power backup, and uninterruptible Internet access. For managed applications, Progent can also make sure that upgrades and service packs remain updated, security and performance is constantly monitored, and systems and data files are consistently archived and ready for complete and rapid restoration. Find out more concerning Progent's hosting for Exchange and other mission-critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting offers comprehensive hosting for the entirety of a small or midsize company's servers in an environment that not only provides the highest level of availability and scalability but that is in addition easy for customers to migrate to a different service firm or to move internally when your circumstance calls for it. Progent's Private Cloud hosting service is founded on mature virtual server techniques that permit businesses with multi-vendor networks to save dramatically on the costs of capital equipment, system support, and network management while achieving enterprise-class availability and an unprecedented level of vendor options. Unlike ordinary Software as a Service hosting offerings, Progent's Private Cloud Hosting Service encompasses all server-centric software in one centrally administered service, can support the mixed- OS and non- standardized networks typical of smaller companies, and retains control of the licenses in the client's hands so that moving to a new virtualized system is quick, safe, and affordable. This avoids becoming a prisoner of a single hosting provider while still offering all the cost savings related to SaaS hosting services.

  • Hybrid Cloud Integration Services
    Progent offers advanced remote consulting support to help companies of all sizes integrate their information networks with popular public cloud platforms such as Azure and Amazon AWS. Progent can assist you to plan and manage hybrid environments that support Windows and Linux operating systems and apps in either cloud-centric systems or in hybrid network models that seamlessly combine on-premises resources along with cloud services. To help you to integrate cloud services with networks, Progent can provide a variety of public cloud integration support services such as Office 365 integration with on-premises Exchange deployments, Microsoft Azure planning and deployment consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service development and troubleshooting. Progent has over 15 years of experience delivering advanced consulting services remotely, and Progent can make sure you successfully carry out your cloud migration initiatives quickly and within your budget.
Progent's Flat-rate Managed Services for Outsourcing Network Management
Progent's affordable ProSight family of network monitoring and management services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. ProSight managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates cutting edge behavior machine learning technology to guard endpoints and physical and virtual servers against new malware assaults such as ransomware and file-less exploits, which routinely escape traditional signature-matching anti-virus products. ProSight ASM protects on-premises and cloud resources and offers a single platform to automate the complete threat progression including protection, detection, mitigation, remediation, and post-attack forensics. Key capabilities include single-click rollback with Windows VSS and automatic network-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
    Progent's ProSight Enhanced Security Protection services offer economical in-depth security for physical servers and VMs, workstations, smartphones, and Exchange Server. ProSight ESP uses contextual security and advanced heuristics for round-the-clock monitoring and reacting to cyber threats from all vectors. ProSight ESP delivers firewall protection, intrusion alarms, device management, and web filtering via cutting-edge technologies incorporated within one agent accessible from a single control. Progent's data protection and virtualization experts can help your business to plan and implement a ProSight ESP environment that addresses your company's specific needs and that helps you demonstrate compliance with government and industry information security regulations. Progent will help you define and configure policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for urgent action. Progent's consultants can also help your company to install and test a backup and disaster recovery system like ProSight Data Protection Services so you can recover quickly from a potentially disastrous security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange filtering.

  • ProSight Data Protection Services: Managed Cloud Backup
    ProSight Data Protection Services offer small and medium-sized businesses an affordable and fully managed service for secure backup/disaster recovery (BDR). Available at a low monthly rate, ProSight DPS automates your backup activities and allows rapid recovery of vital files, apps and VMs that have become lost or damaged due to hardware breakdowns, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's BDR specialists can provide advanced support to configure ProSight Data Protection Services to be compliant with government and industry regulatory requirements such as HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to restore your business-critical data. Read more about ProSight DPS Managed Cloud Backup.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to map, track, enhance and debug their connectivity hardware like routers, firewalls, and load balancers plus servers, printers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network maps are kept current, copies and displays the configuration information of almost all devices connected to your network, tracks performance, and generates notices when issues are detected. By automating tedious management and troubleshooting processes, ProSight WAN Watch can knock hours off common tasks like making network diagrams, reconfiguring your network, finding appliances that require important updates, or resolving performance issues. Find out more details about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption solution that uses the technology of top data security companies to deliver web-based control and world-class protection for your email traffic. The powerful architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-based threats. The cloud filter acts as a first line of defense and keeps the vast majority of threats from reaching your network firewall. This decreases your exposure to external threats and saves system bandwidth and storage space. ProSight Email Guard's onsite gateway device adds a further layer of inspection for inbound email. For outbound email, the onsite gateway offers anti-virus and anti-spam protection, protection against data leaks, and encryption. The onsite gateway can also help Exchange Server to track and safeguard internal email traffic that stays within your security perimeter. Learn more about Progent's Email Guard spam filtering, virus defense, email content filtering and data loss prevention.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to help keep your IT system operating efficiently by checking the health of critical assets that power your information system. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your specified IT management personnel and your Progent engineering consultant so that any looming problems can be addressed before they can impact productivity Learn more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a secure fault tolerant data center on a fast virtual machine host configured and managed by Progent's IT support experts. With Progent's ProSight Virtual Hosting model, the client owns the data, the operating system platforms, and the applications. Because the system is virtualized, it can be moved easily to a different hosting environment without requiring a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, find and protect information related to your network infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be warned automatically about impending expirations of SSLs or domains. By cleaning up and managing your network documentation, you can save as much as 50% of time thrown away trying to find vital information about your network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents required for managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether youíre making enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you require as soon as you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable way for small and mid-size organizations to obtain an unbiased assessment of the overall health of their information system. Based on some of the top remote monitoring and management tools available, and supervised by Progent's certified group of information technology professionals, ProSight Network Audits show you how well the configuration of your core network devices conform to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant ROI such as a cleaner Active Directory system. Both also include one year of advanced remote network monitoring and management (RMM). Benefits can include simpler network management, better compliance with information security requirements, higher utilization of IT resources, quicker troubleshooting, more dependable backup and restore, and less downtime. Learn more information about Progent's ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is a low-cost service based on a phone interview with a Progent information assurance consultant. The fact-finding interview is designed to evaluate your company's preparedness either to stop or recover quickly following an attack by a ransomware strain like Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you directly to collect information about your current AV defense and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow best practices to build a cost-effective security and backup environment that meets your business requirements. For additional information, refer to The ProSight Ransomware Preparedness Report Service.

Unique Benefits of Working with Progent
As a Microsoft-certified Partner and Small Business Specialist, Progent is a recognized expert at the fundamental system software and office productivity programs used by most small and medium-size businesses. As a Cisco-qualified partner, Progent also can provide help for an ever more sophisticated array of network products such as firewalls, switches, routers, voice-over-IP solutions, and wireless networking. Furthermore, Progent's CISSP-Certified security experts, CISM-certified security professionals, CISA-authorized security audit consultants and GIAC-qualified information assurance experts can provide a business-wide perspective on network protection and can assist with advanced security programs such as Security information and Event Management (SIEM) solutions to help companies meet business standards and government mandates for network data security and incident reporting.

The scope and depth of Progent's consulting staff offer a unique set of benefits to companies trying to maximize the productivity of their information system within a reasonable budget. These advantages include:

  • Best Practices
    Progentís team of Microsoft and Cisco Premier consultants average longer than a decade of real-world industry background, at the forefront of network support, executing a broad range of technical projects for a large mix of clients. Every Progent support professional shares a refined set of personal best practices which are combined into shared leading practices training that Progent instills in its consulting team. This means that you get not only expert IT skills, but also a support engineer with proven methods for resolving actual network problems quickly. Find out more details about Progent's best practices for network consulting.

  • Value Pricing Model
    Progent's pricing policy is to bill for remote support and on-site visits per minute. As a result, you are invoiced only for delivered support. Progent does not impose a more expensive rate for off-hours or priority support, and Progent does not bill for travel time except for emergency support where on-site time is less than 4 hours. In addition, Progent applies no sign-up fee and requires no monthly commitment for services provided during regular business hours. Many service organizations demand large minimum payments or charge in increments of fifteen minutes or more. Progent's small billing granularity avoids major bills for fast repairs. An additional advantage of granular pricing is that clients will not be inclined to permit simple problems to fester until they grow into major problems. Learn more details concerning Progent's value pricing for IT outsourcing.

  • Complete Reporting of IT Support
    Progent has developed a sophisticated service reporting system that stores and formats detailed documentation for all delivered services. Unlike many independent consultants or local support firms who offer scant documentation or specifics of tasks performed, each service provided by Progent is accompanied by full documentation. Each Progent staff member has use of the support reports given by each staff member to every customer. The practice of detailing and archiving service activity results in more efficient support and avoids a slew of common misfortunes such as when a support customer is effectively held captive to a consultant who refuses to release vital service information. Learn more concerning Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent is committed to information transfer from Progent's consultants to clients. By teaching clients to resolve problems that are within their comfort zone, Progent is able to concentrate on offering high-value services where Progent faces little competition. Small companies who work with freelance consultants or who employ internal support personnel benefit when Progent passes on information about critical technology and tested processes to make their networks more reliable, secure, and productive. Read more details about Progent's knowledge transfer services.

Get in Touch with Progent
If your Independence, Missouri business wants to get in touch with Progent for IT outsourcing, consulting, or tech support, call 800-993-9400 or refer to Contact Progent.

Fast Remote Technical Assistance
For immediate online assistance, you can call Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).



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If you have a small business information system with 10 to 50 network users, Progent's computer outsourcing services free your company from over-reliance on an individual freelance service provider while giving you cost-effective and dependable access to enterprise-class technical expertise. By delivering IT support service when you require it, providing specialized knowledge for key technologies, offering value-added services such as automated network monitoring, and billing only for services you use, Progent offers you an affordable solution for maximizing the productivity and profitability of your small office information system. Progent is the smart way for small businesses to create and support a robust and safe IT system and to have fast access to the skilled support typically restricted to businesses who can afford a sizeable internal IT organization.

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Progent's ProSight Enhanced Security Protection (ESP) services offer affordable in-depth security for physical and virtual servers, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and reacting to cyber threats from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, device management, and web filtering through cutting-edge tools incorporated within one agent accessible from a single console. Progent's data protection and virtualization experts can assist you to design and configure a ProSight ESP deployment that addresses your organization's unique needs and that helps you achieve and demonstrate compliance with government and industry information protection regulations. Progent will help you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that require urgent action. Progent can also help your company to install and verify a backup and restore solution like ProSight Data Protection Services so you can get back in business rapidly from a destructive security attack like ransomware.

Exchange 2007 Remote Technical Support Engineer for Microsoft Exchange 2007
Exchange 2010 Migration IT Services Consultant for Microsoft Exchange Server 2010
Cisco RADIUS Security Remote Technical Support
Cisco RADIUS Security Configuration

Cisco's security and remote connectivity solutions for small to medium sized companies represent a complete array of easy-to-administer protection hardware and software to help you safeguard your wired and wireless network infrastructure. Cisco's VPN line includes switches, firewalls, intrusion detection systems, and VPN solutions. Progent's expert staff of consultants includes experienced engineers with Cisco's Certified Internetwork Expert and CCNP qualifications who can assist your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco security technologies that fit most closely with your business goals.

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Small Office Outsourcing Company
Small Office Small Business Network Support

For small companies interested in Progent's IT outsourcing, consulting, or technical support offerings, call 800-993-9400 or e-mail information@progent.com.

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Fault-tolerant Data Center On-site Support Services for Fault Tolerant Collocation
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Specialist for Private Clouds for Small Businesses
Engineer for Virtual Server Private Cloud Hosting

Progent's Private Cloud Hosting outsourcing offers complete hosting of a small company's production servers in an environment that delivers the maximum level of availability and scalability and is also easy to transfer to another host. Progent's Private Cloud Hosting and Management services are based upon proven virtualization technologies that enable small and midsize companies with mixed- platform environments to economize dramatically on the costs of capital investments, infrastructure maintenance, and network administration while benefiting from enterprise-class fault tolerance and an unmatched level of vendor independence.

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Help Desk Service SharePoint 2010 Technical Support in Lubbock County Texas
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ransomware recovery strategies Consultant
ransomware recovery strategies Services

Progent's ProSight Ransomware Preparedness Report service is an affordable service built around a brief phone discussion with a Progent information assurance consultant. The interview is designed to help evaluate your organization's preparedness to defend against ransomware or recover quickly from a ransomware attack. Progent will consult with you directly to collect information concerning your current AV defense and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can follow best practices to create a cost-effective security and backup/recovery environment that minimizes your vulnerability to ransomware and meets your business requirements.

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Independence Missouri Emergency Phone Support Computer Service Providers Redhat Linux, Sun Solaris, UNIX Support Services
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Support and Setup for Windows Server 2012 Virtual Fibre Channel
Consultants for Windows Server 2012 Hyper-V Virtual Switch

Progent's Microsoft-certified consultants can assist you to evaluate the business value of Windows Server 2012 R2 for your organization, develop test systems and migration plans, optimize your network for on-premises, multi-site, private or public cloud-based, and partial-cloud datacenters, educate your IT management, staff, develop an enterprise-wide security plan, automate network management, assist with creating applications, and build and test a disaster recovery/business continuity plan.

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GIAC Certified Information Assurance Technical Support Services
Security Incident Response Professional

GIAC (Global Information Assurance Certification) was founded in 1999 to validate the knowledge of IT security experts. GIAC certifications are acknowledged by companies and institutions throughout the world including and the U.S. NSA. Progent's GIAC-certified information assurance consultants offer support for all of the security disciplines addressed under GIAC certification including evaluating network security mechanisms, event handling, traffic analysis, web application security and security information and event management (SIEM) solutions.

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UNIX with Windows Computer Consulting
UNIX with Windows Online Consulting

If your company is developing UNIX or Linux software in an environment that has MS Windows-based servers, PCs, and office productivity products, Progent can provide full-service information technology outsourcing that frees you to concentrate on your area of strategic expertise without the constant hassle of managing your company information system. By using automated server monitoring and by delivering remote and in-person support when your business needs it, Progent offers an economical alternative for maintaining an IT system that provides excellent reliability, security, and performance. Progent's developer assistance offerings feature full-service information technology outsourcing, virtual infrastructure, remote and in-person service and repair, proactive network monitoring, and Helpdesk support.

Linux, Windows Specialist Engineer for Linux, Windows
System Center MOM Services
Operations Manager Engineer

Medium-size businesses can enjoy all the benefits of Microsoft System Center Operations Manager and have fast availability of Progentís Microsoft and Cisco Certified network support professionals. Thanks to Progent's economically priced IT support programs, medium-size businesses can select a basic co-sourcing service program based on System Center Operations Manager with server monitoring, proactive warnings, in-depth reporting, Help Desk Call Center, and online service. For companies with line-of-business environments who need zero-downtime networking, Progent offers a complete round-the-clock outsourcing package. Progent offers expertise in Operations Manager to offer mid-size business information systems world-class reliability, protection and performance.

Local Remote Technical Support Microsoft SharePoint 2013 Troubleshooting
Network Security Assessment Consultant
Information Risk Evaluation Consultant

Progent has created several network security service bundles intended to provide larger enterprises an objective and thorough network security assessment from a team of certified security consultants. All Progent's network security evaluation bundles feature a suite of procedures including network scans from within and from beyond your network firewall, expert interpretation of results by certified security engineers, creation of a paper documenting the findings, plus a live concise executive summary and an extensive live review for in-house network managers.

Louisville, Jefferson County Online Consulting for CentOS Linux, Sun Solaris, UNIX Redhat Linux, Solaris, UNIX Computer Consultant Louisville Kentucky
Lubbock CISSP Intrusion Detection Security Cybersecurity Team Lubbock County Texas
MS SQL Server Consultants Microsoft SQL Server Network Consultant
Mac Network Integration Mac Configuration Consultants
Mac and Windows Remote Technical Support Windows and macOS coexistence Network Engineer
Consultants for UNIX, Windows
Solaris with Windows Engineer

If you are developing UNIX or Linux applications in an environment that includes MS Windows-based processors, desktops, and office applications, Progent can provide full-service information technology outsourcing that frees you to focus on your area of strategic expertise while avoiding the constant distraction of managing your company information system. By using automated network monitoring and by delivering remote and on-site assistance when your company needs it, Progent represents an economical solution for supporting an information network that features high reliability, protection, and efficiency. Progent's developer assistance offerings feature full-service it outsourcing, virtual server infrastructure, remote and on-site support and troubleshooting, network monitoring, and Help Desk support.

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Mesa Microsoft SQL Server 2017 Network Security Consultant SQL Server Technology Consultant
Specialists for Microsoft Firewall
Microsoft Experts Network Consulting for Microsoft ISA Server

Progentís Microsoft certified professionals provide small and midsize businesses expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers contain an advanced application-layer aware firewall that can secure your business network from attack by outside and internal sources. Forefront Threat Management Gateway and ISA Server perform thorough inspection of Internet protocols such as Hypertext Transfer Protocol, which allows these products to detect many attacks that can get by ordinary firewalls. The combined firewall and VPN structure of Forefront TMG and ISA Server permit stateful filtering and monitoring of all VPN streams. ISA Servers are the mainstay of Microsoft's system security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you strengthen your network protection through expert design and integration of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft-certified consultants can assist you to configure Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot all versions of ISA Server, or upgrade from ISA Server environments to Microsoft Forefront TMG.

Microsoft Configuration Manager Consulting SCCM Peer Cache Technology Consulting
Microsoft Windows 2000 On-site Technical Support
Upgrade Consultant for Windows Server 2000

Progent's certified Windows 2000 Server consultants can provide network help and information technology consulting services for the entire line of Microsoft .NET Servers, Windows Server 2000, and Microsoft Windows Server 2003. Progent's Windows 2000 Server integration, optimization, and troubleshooting services include network planning, installation, documentation, local and off-site technical support, Help Desk outsourcing, professional security analysis, full service outsourcing, and cost-effective co-sourcing.

Microsoft Dynamics NAV ERP Outsourced Programming MS Dynamics NAV ERP Support and Integration
Network Support Help Desk Technology Consulting
Helpdesk On-site Support

Progent's Network Helpdesk Outsourcing Services for desktop technical support are intended especially for small organizations who need fast availability of a Help Desk Call Center with expert phone support and full escalation options but who must operate within a modest information technology budget. Important components of Progent's Help Desk Outsourcing Services are Help Desk Call Center Support, Secure Remote Access Provisioning, Initial System Assessment, Problem Prioritization, Virtual Help Desk Support, Per Minute Billing, and Help Desk Software Recommendation and Deployment.

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iPhone and Cisco ASDM Onsite Technical Support
Support and Setup for iPhone security

Progent can provide cost-effective online assistance to assist you to design, deploy, and fix any facet of your iPhone and iPad and Windows integration efforts and is available for short-term tasks to help you through occasional technical bottlenecks or long-term engagements to help you finish large-scale initiatives on schedule and within budget. Progent has expertise in on-premises, cloud-based, or hybrid networks and can help you create or maintain a highly available, secure and scalable infrastructure that is best suited to your computing model. Progent can also provide online or on-premises training for individuals or groups to show you how to manage and use your iPhones and iPads in a safe, collaborative environment that optimizes the business value of your information system.

Microsoft Essential Business Server Online Technical Support Technology Consulting Services for Windows Small Business Server
Exchange Server 2000 Upgrade Consultant
MCSE Expert Certified Support and Setup for Exchange Server 2000

Years of experience with Microsoft's Exchange products has made Progent one of the most qualified computer support companies in California for integrating messaging solutions powered by Exchange Server 2000. Progent is skilled in helping small organizations derive the full benefits of Exchange Server under common situations such as updating from Microsoft Exchange 5.5, moving from an ISP-based or POP3 Email system, and outsourcing your Microsoft Exchange Server management.

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Microsoft Exchange Network Consultant Paterson, Passaic County Networking Support Team Passaic County New Jersey
VMware VCDX certified Consultant Services
Engineers for VMware VCDX certified

VMware's market leading Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to define, automate and verify a repeatable process for restoring services quickly after a breakdown. Site Recovery Manager supports centrally controlled and automated recovery, application mobility, plus non-disruptive site relocation, failback and re-protect. SRM also enables non-intrusive testing for disaster recovery, upgrades and fixes and can generate reports to verify complete service recovery, validate SLAs and prove DR compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consulting expert to assist your organization to plan, configure, test and maintain a DR solution powered by VMware Site Recovery Manager.

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Microsoft Expert Network Consultant for ISA 2004 Enterprise Edition Server MCSE Expert Certified Computer Engineer for ISA 2004 Server
Microsoft Windows 8.1 Upgrade Consultancy Firm
Small Office Network Consulting Services for Windows 8.1 Storage Spaces

Progent's Microsoft-certified experts can provide a variety of technical services to help organizations of all sizes to install, manage, and support environments that incorporate workstations, laptops, tablets, or smartphones based on Microsoft Windows 8.1. For enterprises, Progent's senior project management consultants can help design and configure testing labs to assess Windows 8.1 and plan and manage Windows 8.1 deployment plans following proven methodologies.

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Microsoft ISA 2004 Server Onsite Technical Support Remote Technical Support for Microsoft ISA 2004 Server
System Center Operations Manager Support
Microsoft Certified Expert Remote Monitoring and Reporting Consulting

Small to mid-sized companies can now enjoy all the advantages of Operations Manager 2007 and also have quick access to Progentís Microsoft certified network support experts. With Progent's affordably priced network service packages, mid-size businesses can select a basic co-sourcing package built around System Center Operations Manager with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager 2007 to provide small and midsize business networks world-class reliability, protection and productivity.

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Network Consultants for SQL Server 2016 Always Encrypted
Online Consulting for SQL Server 2016 Development

SQL Server 2016 introduces major improvements in performance, capacity, security, availability, mobile computing integration, and built-in BI. Innovations include PolyBase for processing structured and unstructured files simultaneously for big data applications, Hadoop integration, Dynamic Data Masking, Mobile Reports, and seamless control over on-premises and cloud-based resources. Progent's Microsoft-certified consulting team can deliver online and onsite expertise to help organizations of any size to implement, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other key Microsoft products including Windows Server, Exchange, SharePoint Server, Dynamics GP, Lync or Skype for Business, and System Center Operations Manager.

Microsoft SBS Premium Add-on Integration SBS Premium Add-on Specialists
Microsoft Server Virtualization Online Help Virtual Server 2005 Engineers
Microsoft SharePoint Server 2013 Help and Support in Scottsdale Microsoft SharePoint Server 2007 Engineer
Information Technology Consulting for CRISC Certified
CRISC Risk Evaluation Consultant Services

Progent's disaster recovery planning and business continuity engineers can help you design a disaster recovery plan in case of an IT system catastrophe. Progent can help you develop a complete disaster recovery plan that incorporates periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-authorized professionals can also help you create an affordable, high-availability network architecture that takes into account reliability issues involving a wide array of network technologies and procedures.

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Operations Manager Remote Technical Support
Comprehensive Event Management Network Consultant

Medium-size companies can derive all the advantages of Operations Manager 2007 and have quick access to Progentís Microsoft and Cisco Premier IT consulting experts. Thanks to Progent's affordably priced IT service packages, mid-size organizations can choose a simple co-sourcing service program built around System Center Operations Manager with server monitoring, automated warnings, comprehensive system analysis, Help Desk Call Center, and remote troubleshooting. For companies with line-of-business applications who need non-stop networking, Progent can provide a comprehensive round-the-clock outsourcing package. Progent supports Microsoft Operations Manager to offer mid-size business networks world-class reliability, security and productivity.

Microsoft SharePoint Server 2013 Support and Setup Online Support Services
Microsoft Windows Implementation Support Microsoft Access performance tuning Design Firm
Solaris Engineer
Solaris Online Help

Progent's Sun Solaris platform support services provide small businesses and software developers assistance with managing and supporting Sun Solaris environments that coexist with Microsoft-powered technology. Progent can give your business access to Solaris experts, support professionals certified by Microsoft and Cisco, and security experts with CISM and CISA credentials. This wide range of experience provides you with an easy one-stop consulting firm to help you create and manage a protected and reliable cross-platform network and communications solution that allows Sun Solaris and Microsoft coexistence by combining Windows with major variants of UNIX such as Mac OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or major Linux derivatives such as RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.

Microsoft Windows Outsourcing Technical Support Web Application Security Assessment Consultant
Small Offices Computer Systems Consulting
Technical Support Group for Small Office

Progent delivers the services of Microsoft and Cisco-Premier IT support experts to show customers economical alternatives to help organizations maximize the value of Microsoft and Cisco technology. For environments that range from remote offices to large enterprises, Progent's expert engineers can help you enhance your information system's e-mail infrastructure, security, availability, throughput, and IT management.

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Microsoft Windows Server 2016 Migration Consultant Windows Server 2012 R2 Network Engineer
ProSight Managed Cloud Backup Services Information Technology Consulting
ProSight DPS Backup and Recovery Services Online Support

ProSight Data Protection Services from Progent offer small and mid-sized organizations a low cost end-to-end service for secure backup/disaster recovery. For a fixed monthly rate, ProSight DPS automates and monitors your backup activities and allows fast restoration of vital data, apps and VMs that have become unavailable or damaged due to hardware breakdowns, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's BDR specialists can provide world-class expertise to set up ProSight DPS to be compliant with regulatory standards like HIPPA, FIRPA, and PCI and, when needed, can assist you to recover your business-critical information.

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Windows SharePoint Services Remote Support Services
SharePoint Server 2010 Specialists

Progent's Microsoft-certified experts can show you how to rationalize the business justification for implementing Microsoft SharePoint 2007, consult with you on the most sensible version of SharePoint Server for your circumstances, offer setup and integration expertise, assist you to install Microsoft SQL Server as a back-end database manager, improve your network infrastructure, integrate your off-the-shelf and customized application programs to operate with SharePoint 2007, develop a comprehensive security strategy that encompasses portal solutions, and provide troubleshooting and Help Desk support.

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ransomware preparedness checkup Engineer
ransomware protection Consultant Services

The ProSight Ransomware Preparedness Report is an affordable service built around a brief phone interview with a Progent information assurance expert. The interview is intended to help evaluate your company's ability to block ransomware or recover rapidly from a ransomware attack. Progent will work with you personally to collect information about your current security profile and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can follow industry best practices to create a cost-effective AV and backup/recovery environment that minimizes your vulnerability to ransomware and aligns with your company's needs.

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Server One-On-One Training
Server Training

Progent practices information transfer from Progent's support experts to customers. By teaching customers to handle technical issues that are within their scope, Progent can focus on providing high-value skills where Progent faces few competitors. Medium-size companies who utilize trusted freelance consultants or who maintain internal IT staffs benefit when Progent transfers knowledge about critical technology and proven methodologies to make their IT environments more reliable, secure, and efficient.

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Microsoft Proxy Server Support and Setup
Microsoft Firewall Support Services

Progent's Microsoft-certified ISA Server consulting experts have extensive backgrounds developing ISA Server-based security installations for IT networks with multiple sites, mobile users, and mission-critical web applications. Progent's Microsoft Firewall experts are available to assist your small business in designing and implementing a configuration of ISA 2000 Server or ISA Server 2004 that meets your network security needs without overly restricting your IT system accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

Mobile, AL Network Setup Mobile Software Consultant
Microsoft and Mac Desktop Small Business Network Consulting Group
Microsoft and Mac Desktop Network Outsource

Progent can provide a variety of economical online and onsite support services to assist you to install, administer, and troubleshoot desktops and handhelds based on Microsoft Windows, macOS/OS X, iOS, Google Android, or Linux.

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Security Audit Services for Penetration Testing
Security Penetration Testing Security Firm

Stealth penetration checking is a key component of any comprehensive network security plan. Progentís security professionals can perform extensive intrusion tests without the knowledge of your company's internal network support resources. Unannounced penetration testing shows whether existing security monitoring tools such as intrusion incident warnings and event history monitoring are correctly configured and consistently monitored.

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Specialists for Contact Center
Cisco and Microsoft Certified Experts Help Desk Online Consulting

Progent's Microsoft authorized experts provide several service programs to help mid-size and large companies develop a cost-effective and productive in-house Network Support Helpdesk. Progent's consulting services include ROI evaluation, process analysis and improvement, executive reporting, education of internal personnel, and documentation of procedures. Progent's Software Selection and Deployment Services help organizations sift through the numerous high-quality Help Desk application programs on the market and determine what packages might be too expensive, miss key capabilities, or align poorly with your organization's business goals. Progent also offers temporary staffing for businesses who want to reinforce their internal Help Desk team for occasional projects or to substitute for absent or incapacitated workers.

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Networking Server Recovery IT Services Milwaukee, Madison, Green Bay, WI
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Office 365 Planning Technical Consultant Troubleshooting for Office 365 Management
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Macintosh Virus Protection Technology Professional
Apple Macintosh Network Security Integration Support

Progent's certified security consultants can show you how to safeguard your Mac environment through professional services such as running security audits, clean up after virus and worm attacks, configuring firewalls, integrating secure off-site and mobile access, deploying monitoring programs for protection against viruses, spam, and malware, and creating a comprehensive security plan appropriate for the particular goals of your corporate information system.

Operations Manager Computer Consultant Microsoft Operations Manager Online Technical Support
Oracle Recovery Manager Consult Oracle database administration Technology Consulting Services
Outsourcing Firm Microsoft and Cisco Certified Expert Rancho Cordova Small Office Computer Consultants in California
PC Desktop Computer Outsourcing Consultant Microsoft Mac and Linux Desktop Small Office IT Consulting
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If your company does not require immediate online help but you think you will need assistance with your information system in the near future, you can save time and money and ensure that the appropriate expertise will be available when you want it by contacting a Progent sales specialist and signing up as a client. For details, phone 800-993-9400 or send email to information@progent.com.

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Computer Consultant for Microsoft Exchange Cluster
Windows 2003 Cluster Server Remote Support Services

Progent provides Microsoft Windows Cluster Server expertise to help your business deploy non-stop server clusters that can provide 100% operation. Clustered Windows servers for non-stop systems include Microsoft Windows 2003 Cluster Server, SQL Server Cluster, and Exchange Cluster. By showing you how too create high availability clustered server solutions based on Microsoft Windows Clustered Server 2003, Progentís Premier Windows professionals ensure that your high availability clustered servers are configured to optimize the strategic advantage of your information system.

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Altaro VM Backup Deduplication Consulting
Computer Consulting for Altaro VM Backup Offsite

Altaro VM Backup software offers small and mid-size businesses a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, distributed, and cloud-hosted architectures and also enables cost-effective backup to Azure Block Blob storage. Headline features include state-of-the-art Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection with backup intervals as low as five minutes for reducing your exposure to data loss, military-grade encryption, granular recovery options for specific files and emails, extensive support for Windows Server CSV and VMware vCenter for managing larger environments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up online VMs without downtime. Progent is a certified Altaro partner and can provide a wide array of services to help you to plan, deploy, manage and troubleshoot a backup/restore solution powered by Altaro VM Backup.

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Rochester, New York Migration Consultants IT Service Providers
64-bit Server IT Consultant
64-bit Migration Engineers

Progentís Microsoft-expert consultants can help your organization to update your workstations from 32 bits to 64 bits. Progent can help you to calculate the costs and advantages of moving to 64-bit desktop computing, design an affordable migration process that reduces business disruptions, and offer inexpensive, expert remote support to assist you to configure 64-bit desktop operating systems and application software on your current hardware.

SCDPM 2012 Troubleshooting Information Technology Consulting SCDPM 2012 Reporting Consulting
SCDPM 2012 and SharePoint Remote Support Services Support
Network Consulting for Microsoft Windows 2003
Windows Server 2003 Services

Progent's Microsoft-certified Windows Server 2003 engineers offer network help and expert consulting services for the entire family of Microsoft .NET Servers, Microsoft Windows 2003 Server, and Windows Server 2000. Progent's Windows Server 2003 migration, configuration, administration, and support offerings include system planning, deployment, project management, on-premises and remote network support and repair, Help Desk outsourcing, CISM-certified security services, comprehensive outsourcing, and expert co-sourcing.

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SMTP Consulting Services Company Cisco Expert Security Group for Postini Spam Filtering
SQL Server Business Intelligence Computer Consultants
Support Services for Microsoft SQL Server 2005

Progentís Microsoft certified consultants can offer small and medium size companies expert Microsoft SQL Server support. Microsoft SQL Server is a complete, web-ready database and data analysis platform that enables the speedy development of enterprise-class business applications that offer your company a competitive advantage. SQL Server provides built-in support for XML and can query across the Internet and beyond the corporate firewall. In addition to offering consulting, maintenance and problem solving services, Progentís SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity and profitability of your information network. Progent can also help you upgrade from older editions of SQL Server to Microsoft SQL Server 2005.

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SQL Server 2014 Small Office IT Consulting in Southern California San Diego Computer Network Specialist Southern California San Diego
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Salt Lake City, UT Small Business IT Outsourcing Services Tech Support
BDR and Business Continuity Solutions Computer Consultants
Offsite BDR Services Online Support Services

ProSight Data Protection Services from Progent offer small and mid-sized organizations a low cost end-to-end service for secure backup/disaster recovery. Available at a low monthly rate, ProSight DPS automates your backup processes and allows fast recovery of vital data, apps and virtual machines that have become unavailable or damaged as a result of component failures, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's disaster recovery specialists can provide advanced expertise to set up ProSight DPS to be compliant with government and industry regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, when needed, can assist you to restore your critical data.

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SharePoint 2013 Excel Services Remote Technical Support SharePoint 2013 Office Web Apps Server Network Consultant
ProSight Endpoint Protection Consultant Services
ProSight Ransomware Recovery Engineer

ProSight Active Security Monitoring is an endpoint protection service that incorporates next generation behavior-based analysis tools to guard endpoint devices as well as servers and VMs against modern malware attacks like ransomware and email phishing, which easily evade traditional signature-matching anti-virus products. ProSight ASM protects on-premises and cloud-based resources and offers a single platform to manage the entire threat progression including blocking, identification, mitigation, remediation, and forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered attacks.

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Progent's Linux support experts offer small and mid-size businesses and software developers assistance with administering and maintaining Linux computers that coexist with Microsoft-powered technology. Progent offers your organization contact with Linux consultants, support professionals premier by Microsoft and Cisco, and security experts with CISSP credentials. This wide array of experience provides you with a convenient one-stop consulting firm to help you create and maintain a secure and reliable mixed-platform network and communications solution that allows Linux and Microsoft interoperability by combining Microsoft Windows with leading Linux derivatives such as RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware.

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Progent's Microsoft-certified consultants have more than a decade of background planning, implementing, optimizing and fixing SCOM environments and can provide organizations of any size expert online or onsite consulting support for Microsoft SCOM 2012. Progent can help you to plan an architecture for Microsoft SCOM 2012 servers that provides the performance and availability required to watch over your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent can also help you to import and customize Microsoft SCOM 2012 management packs according to leading practices for monitoring network fabric as well as both Microsoft and 3rd-party apps and services. Also, Progent can provide responsive remote or on-premises technical support to help you to fix critical problems detected by Microsoft SCOM 2012.

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Progent can assist you to deploy Cisco's networking technology to create a solid basis for your onsite, cloud-centric, or hybrid data center and streamline operations in key areas including hardware utilization, security and compliance, versatility, uptime, and recoverability.

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Progent's Virtual Helpdesk services are an integrated expansion of your internal IT support staff. Virtual Help Desk can include advanced call center features such as a special phone number with custom greeting. Progent can also send calls directly to staff members who are specifically set up and trained to handle your account. Also, Progent's Help Desk staff can manage trouble tickets from any customer trouble ticket system for smooth integration with your in-house support services group. Benefits of Progent's Virtual Computer Support Help Desk Call Center services include high-end Microsoft and Cisco Help Desk Call Center expertise the minute you call, seamless expansion of your in-house support staff, front-line support for critical client issues, and by-the-minute billing.

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Progent's Linux support services offer small businesses and software developers assistance with managing and maintaining Linux computers that run with Microsoft-based networks. Progent can give your organization contact with Linux consultants, support professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP certification. This wide range of expertise offers you a convenient one-stop source to help you build and manage a protected and robust cross-platform connectivity and communications solution that supports Linux and Microsoft interoperability by combining Microsoft Windows with leading Linux derivatives such as RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.

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Progent can help your business to deploy Cisco Wi-Fi controller appliances to manage and monitor wireless LANs of all sizes. Progent can help you to administer and debug your existing Cisco-based Wi-Fi environment or implement an efficient migration to Cisco's modern wireless controller solutions.

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Progent's ProSight Virtual Hosting offers proven virtualization architecture, a state-of-the-art data center, and the technical support services of Progent's Microsoft-certified consulting team to provide small and midsize businesses with a complete information technology outsourcing alternative that improves network availability and security, reduces management distraction, and lowers expenses. With Progent's Private Cloud Hosting, a small or midsize company can have each of its software platforms and critical application servers supported within a secure and reliable facility on a high-performance, high-availability virtual machine set up and supported by Progent's network support professionals.

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Progent offers the support of certified consultants and seasoned database application developers, DBAs, project management experts, Cisco-certified network engineers, business continuity specialists, and data security professionals to help your business to assess the likely advantages of Microsoft SQL Server 2012 for your organization, install pilot systems at your site or at Progent's test lab, design and execute out an efficient migration to SQL Server 2012 from earlier releases of SQL Server or from other RDBMS platforms, and configure an efficient and secure IT infrastructure that lets you realize the full strategic benefit of SQL Server 2012.

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Progent's Sun Solaris platform consulting experts provide small businesses and developers help with administering and maintaining Solaris environments that run with Microsoft-powered networks. Progent offers your organization contact with Sun Solaris consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISA certification. This wide range of expertise provides you with an easy single source to show you how to create and maintain a protected and reliable cross-platform network and communications solution that supports Solaris and Microsoft coexistence by combining MS Windows with major variants of UNIX including Apple Mac OS X, Solaris, IBM AIX, HP-UX, BSD, SCO UNIX, and SGI/Irix or leading Linux derivatives including RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.

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Progent can provide in-depth remote consulting for all major technologies common to todayís small business IT networks and allows you to outsource an array of vital, as-needed support services such as a temporary CIO to provide senior-level planning and budgeting capability, a Technical Response Center for help desk support, 24x7 remote monitoring, spam and email-borne virus filtering as a managed service, best-practices project management for major initiatives such as office relocations oroperating system migrations, connectivity experts for designing high-performance and reliable network infrastructure, security engineers to ensure information safety and regulatory compliance, disaster recovery experts to create business continuity strategies, and software programmers to create, customize, or repair mission-critical application programs.

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Progent's virtual classroom webinars offer small businesses the cost savings, simplicity, and flexibility of virtual seminars plus the effective training techniques of expert instructors who utilize advanced collaboration software to emulate live, participatory learning environments. Progent offers remote education for popular desktop applications including elements of Microsoft Office such as Microsoft Excel, Word, Access, and Outlook: Microsoft Dynamics accounting and management information solutions including MS Dynamics GP (Great Plains); as well as other top desktop applications such as Photoshop, Acrobat Writer, and Crystal Reports.

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Progent's ProSight portfolio of managed services are intended to offer organizations who maintain small in-house network support staffs with affordable help from enterprise-class management tools and technical expertise. Advantages of Progent's ProSight line of managed IT services include predictable IT maintenance expenses, automation of routine management processes, continual absorption of new technology, smooth migration from older systems to up-to-date solutions, close alignment of information technology with business goals, guidance from seasoned network experts, and freeing up management to focus on business rather than ever-changing computer technology.

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Progent's Private Cloud Hosting outsourcing provides complete hosting of a small organization's servers in a solution that gives the maximum level of availability and scalability and is in addition easy to move to any data center. Progent's Private Cloud Hosting and Management options are built on proven virtualization techniques that enable small and midsize businesses with mixed- platform environments to economize dramatically on the costs of capital equipment, system maintenance, and network administration while benefiting from world-class fault tolerance and an unmatched degree of vendor independence.

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Microsoft Dynamics GP/Great Plains allows you to expand and manage your business more efficiently by delivering deep availability of decision-driving information and a rapid ROI. Microsoft Dynamics GP offers major business benefits such as its ability to extend the reach of your organization, manage your financials, automate financial processes, unify processes across your business, refine inventory control, enhance order accuracy, grow sales and shorten lead-time, and maximize free cash flow. Progent can help you set up and maintain a robust, safe server and communications infrastructure to support Great Plains, and can provide experienced Microsoft Dynamics GP/Great Plains support professionals to make sure you reap the full benefits of your Dynamics GP business management system.

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To provide cost-effective network services for small companies, Progent has developed full-service IT outsourcing packages that give small offices quick access to technical expertise without forcing you to recruit, educate, and maintain an expensive in-house computer support staff. Progentís IT outsourcing services offer you an economical alternative for creating a secure and robust environment for your important Microsoft Windows business productivity applications such as Office XP and Microsoft Office 2003.

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Progent's Microsoft engineers offer in-depth expertise in implementing, operating and troubleshooting any edition of Microsoft Project Server and can deliver a broad variety of cost-effective remote consulting services based on industry best practices to assist organizations of all sizes to get all the advantages of this leading platform. Services offered by Progent include solution design, installation and migration, strategies for safe collaboration among onsite and offsite users, network optimization, and specialized webinar training classes.

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Progentís Disaster Recovery/Business Continuity (DR/BC) specialists have extensive experience assisting small and mid-size businesses to minimize network downtime by providing affordable online consulting services for disaster recovery/business continuity planning, high-availability IT architecture, backup/restore systems, and non-disruptive system maintenance. Progentís business continuity experts can help you to develop and test an efficient business continuity strategy that matches your business goals and budget. Progentís disaster recovery engineers can assist you to architect, implement, and manage resilient technologies such as non-stop Internet connectivity, virtualized servers, clustering, load balancing, continual online backup, and geographically dispersed data centers.

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