Small business computer networks located anywhere in the state of Indiana can get immediate remote access to a Cisco qualified CCIE network specialist to assist with the toughest problems involving your computer network. Progent maintains the largest team of Cisco CCIE consultants available remotely of any independent support firm in the United States. Rates are competitive, billing is per minute, sign-up is quick, and service is unbeatable. In case your Indiana business is based outside of larger urban areas including Fort Wayne, Gary, Evansville, or South Bend, access to Cisco certified CCIE experts may be difficult to find during an emergency. This can cause a loss of income for your business. By contacting Progent's online services, you have access to a Cisco certified CCIE engineer ready to provide the expertise to keep your information system operating.

What Makes Access to a CCIE-certified Consultant So Significant?
A CCIE (Cisco Certified Internet Expert) is a world-class infrastructure engineer who achieves this prestigious title by passing rigorous testing supervised by Cisco. A CCIE can tackle the most complicated issues surrounding computer network interfacing, troubleshooting, and optimization. Progent's CCIE-certified support specialists communicate freely with Cisco's in-house engineers in identifying anomalies with IOS software and creating workarounds or obtaining program patches to fix problems. The vast majority of CCIEs are employed by large enterprises or nationwide Internet providers, and so their help is not readily available to the general public.

For small and midsize businesses throughout Indiana, Progent offers easy, fast, and cost-effective online help from Cisco CCIE engineers. CCIEs are highly-qualified networking experts who are awarded this top-level classification only after strenuous testing by Cisco. CCIEs can resolve the most complicated problems surrounding network planning, deployment, optimization, repair, and maintenance. Progent's CCIE experts work intimately with Cisco engineers in analyzing problems with Cisco's IOS software and devising workarounds or obtaining patches to correct problems. Progent can provide prompt remote support from a CCIE so you can get timely assistance for tough network issues that are affecting business productivity but are beyond the expertise of your usual IT service providers. Progent's CCIE support engineers can link to your environment using advanced remote connectivity technology to provide rapid and cost-effective analysis and remediation of urgent network problems.

Ways Progent's Cisco Qualified CCIEs Can Provide Help with Cisco-based Networks in Indiana
Progent's Cisco-certified experts provide high-level support for a broad array of Cisco networking solutions including:

Cisco ASA 5500-X Next Generation Firewalls with Firepower and Legacy PIX 500 Firewalls
The new Cisco ASA 5500-X Series of firewalls with Firepower Services provide significantly more bang for the buck than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX 500 security appliances for all new installations. After Cisco's purchase of Sourcefire, the whole family of ASA 5500-X devices can be provisioned to enable Firepower Services, built on Sourcefire's Snort technology, which is the world's most popular network intrusion protection system (IPS). Firepower services provide powerful new features such as advanced malware protection (AMP), URL filtering, dynamic threat analytics, and security automation. Progent's Cisco-certified CCIE network experts can assist you to maintain your legacy PIX or Cisco ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide remote and on-premises support for ASA 5500-X firewalls with Firepower Services and can help your organization to design, integrate, tune, manage and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services. Learn more information about ASA 5500-X Next Generation Firewalls with Firepower integration and troubleshooting services.

Cisco Routers
Progent's CCIE Premier consultants can help your company to design, setup, and manage a converged business network that can simplify processes, reduce expenses, and speed up ROI. By combining Cisco routers with Catalyst switches expertise and Cisco Aironet APs deployment help or Meraki access points configuration support, Progent can significantly enhance the strategic value of your network infrastructure in Indiana. Progent offers comprehensive off-site troubleshooting. To see more about Progent's services for Cisco router technology, see Cisco Routers Engineering Support.

Cisco Catalyst and Meraki Wi-Fi 5 and Wi-Fi 6/6E Wireless Access Points and Wireless LAN Controllers
Progent can provide access to a Cisco-certified wireless networking consulting professional to assist you to plan, install, manage and troubleshoot a converged wired and wireless ecosystem integrating a wide array of wireless devices that provide the identical protection, expandability, and manageability you demand from your wired network. Progent's Catalyst Wireless Access Point consultants, Meraki Wi-Fi AP consultants, and Cisco wireless controller experts can assist you to maintain early-generation wireless products from Cisco or upgrade efficiently to the latest 802.11ac-comaptible products. Progent can also help your IT team to perform complex Cisco wireless VoIP phone configuration with Catalyst and Meraki access points for mobile onsite telephony. Progent's CISM and CISSP security specialists can advise you about how to build security into your wireless network and your business processes. Progent's disaster recovery consultants and business continuity planners can assist you to configure the high availability (HA) technology incorporated into Cisco's wired/wireless products so your converged infrastructure delivers continuing return on investment. Progent offers economical online and onsite Wi-Fi site surveys to help you to plan and deploy a wireless network with customized access point clusters optimized for your individual work area layout, building characteristics, and intended application.

Cisco VoIP Phone and IP Video Phone Solutions
Progent's Cisco IP phone and video IP phone consultants can help your business to configure, manage, and debug Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent can provide support for all versions of Cisco's IP phones from discontinued Voice over IP devices to the latest media phones. Progent's IP telephony experts can also help your organization to integrate your VoIP phones and video IP phones with Unified CM, previously named CallManager, or with Cisco Unified Communications Manager Express (CME) to create a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can deliver support with any facet of Cisco VoIP Phone integration including reviewing dial plans, resolving IP phone registration issues, configuring SIP gateways, deploying Cisco ISR routers with CUBE VoIP networking support, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for high availability.

Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Unified Messaging
Cisco Unified Communications Manager (CUCM or Unified CM), previously branded CallManager, functions as the center of Cisco's communications and collaboration platform. Cisco Unified Communications Manager and Cisco Unified Communications Manager Express (CME) offer a modern IP-PBX by integrating closely with unified messaging apps that include Cisco Unified Communications Manager IM and Presence Service, Cisco Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR), and Cisco Unified Contact Center Enterprise for building a highly automated customer contact center. Progent's Cisco-certified CUCM and CallManager experts can help with any aspect of Unified CM setup and troubleshooting in areas that include integrating Cisco Voice over IP phones and desktop video IP phones, designing dial plans, setting up SIP connections and PSTN support, deploying ISR G2 routers with CUBE support, designing UCS server failover systems for high availability, and integration with Exchange and Skype for Business.

Cisco, Nexus and Meraki Products
Progent's Cisco CCIE-certified network technology engineers offer expert online and onsite support for Cisco's Catalyst, Nexus and Meraki families of fixed and modular switches for environments that range from small or midsize companies and campus LANs to enterprise data centers and service providers. Progent can help you to deploy Cisco's continually improving switch technology to achieve the speed, expandability, uptime, virtualization support, data protection and ease of management required for your business. For information about Progent's consulting and support for Cisco's extensive family of Catalyst switches, refer to Catalyst switch consulting and support services. For information about Progent's consulting and troubleshooting services for Cisco's Nexus line of switches, refer to Cisco Nexus switch consulting and support. To find out about Progent's support for Cisco Meraki switches, see Cisco Meraki switches consulting services.

Cisco Security Products
Progent can provide a Cisco Certified Internetwork Expert (CCIE) or certified CCNP to assist you to choose, deploy, and support Cisco security technology. Progent's CISM and CISSP security specialists can show you how to build security into your business processes in Indiana and Progent's GIAC-certified information assurance experts can assist you to plan and maintain Security information and Event Management (SIEM) solutions that enable you to stay compliant with regulatory mandates for security incident reporting. Progent can help you to develop a documented security plan to establish precise policies, deploy monitoring and auditing utilities, design and install a protected connectivity architecture that includes technology from diverse network companies, offer outgoing spam and virus filtering with content filtering for incoming and outgoing email, and advise you about steps to maximize the protection of your network. Progent's security expertise can help you implement an firewall, design secure remote connectivity to email and business data, and implement or troubleshoot Virtual Private Networks. To find out additional information concerning Progent's expertise with Cisco security products, refer to Cisco VPN and Protection Consulting Support.

Cisco SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Configuration Expertise
Progent's Cisco-certified SIP infrastructure experts and CUBE integration consultants can assist organizations of any size to plan, integrate, maintain, troubleshoot and upgrade Cisco's SIP infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks. Progent can provide affordable remote or on-premises support to assist companies to move smoothly to a productive communications network that offers fast ROI. Progent's certified Microsoft collaboration experts can assist you to establish connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms like Skype for Business and Lync for connectivity to a SIP PSTN trunk.

Cisco Network Management
Progent's Cisco-Premier network engineers can help you to utilize Cisco's management utilities in combination with an array of powerful open source and proprietary applications to create a comprehensive management strategy to keep your infrastructure operating smoothly, conserve valuable resources, secure your information, recover quickly from equipment failure or malicious attacks, and allow you to expand or repurpose system hardware intelligently and economically as your Indiana business evolves.

Progent can also help you to utilize network management applications to analyze and categorize system data to enable traffic shaping, which permits you to configure routers to impose different bandwidth constraints on certain classes of activity based on the priorities you specify. By buffering and sorting excess packets that exceed your contracted rates, and by assigning preference to critical applications, traffic shaping can keep Internet Service Provider overage penalties from spinning out of control and/or avoid lost productivity resulting from indiscriminate enforcement of your network traffic volume limits during periods of heavy use. To find out additional information concerning Progent's network management consulting services for Cisco environments, visit Network Management Engineers for Cisco-based Environments.

NetApp and Cisco Private Cloud Architecture Consulting
FlexPod is a best-practice cloud architecture developed and tested together by NetApp and Cisco to consolidate servers, network infrastructure and storage assets for hosting critical business applications and management software. To learn more about Progent's consulting support for NetApp and Cisco private clouds integration, visit NetApp and Cisco Cloud Architecture Consulting Services.

How You Can Contact a Certified CCIE Network Expert Immediately
To find out how you can contact a CCIE for remote help in Indiana, phone 1-800-993-9400 or visit Urgent Online Computer Help.



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    Configuration Manager automates software deployment across multiple sites, streamlines security and compliance settings management, keeps track of network assets, guards against corporate data leakage, provides network health reporting, allows safe end-user self service, and delivers a single point of control for managing mixed-operating system networks running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud experts can help you with any aspect of designing, implementing, using and troubleshooting a System Center Configuration Manager deployment for local, cloud-based, or hybrid networks.

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    Progent is looking for a variety of full-time workers including motivated Microsoft Certified Systems Engineers; connectivity consultants who have Cisco CCNP or CCIE credentials; and specialists in fault-tolerant network architecture with backgrounds in mobile access, wireless integration, high-availability environments, disaster recovery planning, data protection, and virtual servers. Progent is also seeking workstation support experts, remote troubleshooting specialists, and CISSP or CISM accredited security professionals. We are also seeking veteran managers able to perform effectively in Progent's dynamic, virtual office model. Progent contracts freelance consultants with in-depth knowledge and field experience in high-demand information technology topics outside our primary service concentration. Our Experts Group includes contractors who can provide consulting and development support for strategic solutions that include Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; possess deep expertise with popular operating systems such as Linux derivatives, Apple OS, or Solaris, or can provide expert help in technologies like telecommunications, web site design, Electronic Data Interchange, eCommerce, or dbm programming. Freelance contractors certified by Progent cooperate with Progent's in-house engineers to deliver comprehensive solutions for small business networks.

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    Progent provides technical support for medium size companies with 100 to 250 network users. The medium size business or work group has traditionally been an overlooked segment of the market for network support services. The cost structures and service access models of major third-party support organizations make them too expensive for the ordinary small business or small medium business (SMB), which usually relies on a modest information technology budget with which to maintain an IT network whose advanced technology and capability are often comparable to the networks of much larger enterprises. Progent's service delivery model, which takes great advantage of remote service, virtual network infrastructure and 24x7 network monitoring, significantly lowers the IT support expenses of an SMB while offering the mid-size company with big-company support from certified, world-class consultants knowledgeable in a broad range of small business network solutions. If your mid-sized company or small business is searching for levels of IT support needed for a mid-size organization without budgeting enterprise prices, you need Progent.

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    If your office computer system combines Linux technology with Windows, Progent can show you how to integrate your servers into a cohesive environment that permits all your operating systems to run side by side for easy administration, seamless information exchange, high reliability, superior performance, and strong security. Progent's UNIX/Linux and MS Windows integration support services feature IT architecture integration and service, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, online network support and troubleshooting, in-person technical support, and Contact Center services.

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    SQL Server 2005 offers powerful, standardized tools to computer professionals and network users, reducing the complexity of creating, integrating, administering, and using company information and database programs in environments ranging from mobile devices to enterprise data networks. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 call for an IT consultant with real-world experience and broad knowledge in planning and deploying information-based, comprehensive business technology solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work involving Microsoft integration, assures you success in planning, configuring and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.

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    Internet Security and Acceleration Server 2006 is a comprehensive edge gateway that provides a fully integrated application layer firewall, virtual private network, and web caching solution for safeguarding the Internet-facing applications of any organization against a wide range of attacks. Progent's Microsoft-certified ISA Server 2006 experts can help you plan, rationalize, pilot, install, configure and support the Standard or Enterprise edition of ISA Server on your information system.

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    Progent's support experts in Apple OS X and Microsoft Windows technology can show you how to combine Apple Macintosh and Windows systems into cohesive environments with resource sharing and collaboration functionality. Enabling productive co-existence among a mix of servers and workstations powered by Apple Mac OS and Microsoft Windows requires extensive knowledge of and background with Mac and Microsoft products. Progent's experience in Windows and Macintosh consulting makes it possible to provide expert support to businesses that depend on these technologies to keep their strategic advantage. Progent's consultants can also help you to interface Apple's iPhones and iPads with your Windows network.

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