For small company network systems located anywhere in the state ofIndiana, Progent's Microsoft authorized technical experts can provide remote phone support and remote troubleshooting to fix your computer network issues quickly and affordably. Progent has developed world-class expertise, sophisticated utilities, and support databases to identify and resolve IT problems without the high cost and time delays associated with in-person technical service calls.
If yourIndianabusiness is situated outside of the larger metropolitan areas such asFort Wayne, Gary, Evansville, or South Bend, your nearby network support choices may be limited in expertise, or not available during urgent situations. This results in a network that is unstable or causing productivity loss due to technical issues continuing for too long. Progentís staff of field proven network professionals average more than ten years of real-world computer industry experience, in the trenches of network support, performing a large variety of technical projects for a diverse range of clients. This means you get not just the technical competency needed for the task, but an expert with demonstrated methods for applying those skills to assist with affordable network solutions.
The Progent Test Lab at the Herakles/QTS Internet Data Center
The Progent Test and Training Lab at the QTS (formerly Herakles) Data Center in Sacramento is available for testing line-of-business applications, developing cost-effective migration methodologies, evaluating and optimizing performance, designing or verifying disaster recovery solutions, mitigating compatibility issues, and building training systems for new technologies. For Progent clients without adequate in-house resources to assemble proper pilot environments, Progent's Test and Training Lab reduces capital costs and engineering risk and helps keep critical network projects on schedule.
Cisco Small Business WiFi Access Points Planning and Support
Cisco's Small Business 100, 300 and 500 family of access points are Linux-powered units designed as entry-level Wi-Fi APs for light workloads. Progent's Cisco CCIE wireless network experts can provide remote or onsite configuration and debugging support to help you to plan, implement, upgrade, tune, administer and debug Cisco Small Business wireless AP environments of any size or topology. To learn more about Progent's support for both current and older Cisco Small Business family of WiFi APs, refer to Cisco Small Business 100, 300 and 500 wireless APs planning and support.
CISM-certified Cybersecurity Management Consultants
Progent can provide the services of CISM Premier cybersecurity management consultants. The Certified Information Security Manager (CISM) organization describes the basic capabilities and global standards of performance that information security professionals are required to learn. It provides executive management the confidence that those who have qualified for their CISM certification possess the experience and capability to provide efficient security administration and consulting services.
CISA-certified Cybersecurity Audit Consultants
The Certified Information Systems Auditor accreditation is a recognized qualification that signifies expertise in IS security audit and control. Certified by ANSI, the CISA accreditation requires that candidates undergo a comprehensive examination given by the ISACA professional group. Progent offers the services of a CISA-Premier network security audit professional able to assist companies in the fields of information systems audit services, IT administration, network assets and architecture lifecycle, IT support, safeguarding of information assets, and business continuity preparedness.
Best Practices Applied by Seasoned Engineers
Many companies situated away from cities with ample network engineers utilize poorly trained or unseasoned local resources for vital computer network support. This can produce a network that is unstable or unproductive. Progentís staff of Microsoft and Cisco certified consultants average more than a decade of real-world industry experience, in the front lines of network support, performing a wide array of technical tasks for a broad selection of customers. Consequently, with Progent you receive not just high-level network engineering knowledge, but a consultant who follows computer industry best practices in applying that knowledge to resolve real-world information system problems efficiently and in a repeatable fashion.
Endpoint Device Security Defense Solutions for Remote Workers
Progent can assist small and medium-size businesses to set up security defense solutions and deliver mitigation expertise required for teleworkers. For information about Progent's endpoint device security defense services for remote workers, visit cybersecurity defense expertise for telecommuters.
Failover Clustering Support for Windows Server
The failover cluster feature set built into the latest versions of Windows Server has been dramatically redesigned to simplify the installation, setup, and administration of clusters and to offer greater levels of system dependability, protection, performance, and flexibility. New or improved features include automated cluster Validation, easier setup and installation, improved cluster management, new cluster architecture for increased availability, hardened security and quorum structure, fewer failure points, more storage and RAM capacity, improvements for multi-site clusters, and live migration support for Hyper-V virtual machines. Progent's certified failover cluster experts can help you assess the advantages of Windows clustering, design and execute an installation, train your network support staff to administer your failover clusters, deliver ongoing consulting and support services, and produce and validate a disaster recovery procedure. Progent's Windows Server 2019 high availability (HA) cluster experts and Windows Server 2016 disaster recovery consultants can show you how you to design and build an affordable disaster recovery/business continuity solution for hybrid cloud environments utilizing failover cluster tools field-tested in Microsoft's Azure public cloud.
SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco-certified SIP infrastructure consultants and Cisco CUBE configuration consultants can help you to plan, deploy, maintain, debug and enhance Cisco's SIP connectivity solutions and Cisco's CUBE-connected IP PSTN trunks. Progent offers affordable online or onsite expertise to assist companies to migrate smoothly to an advanced communications ecosystem that offers accelerated return on investment. Progent's certified Microsoft unified communications experts can help you to set up connections between Cisco's CUBE Session Border Controller and Microsoft's rich media platforms like Skype for Business and Lync Server for connectivity to a SIP-based IP PSTN trunk.
Remote Call Center Services for Small Businesses
Progent's Standard Help Desk Services offer a comprehensive service desk solution that handles all aspects of online desktop technical support from service requests through ticketing, managing responsibility, screen sharing, status tracking, problem solving, and and reporting. Intended for smaller businesses with few dedicated supprt personnel for end users, Progent's Standard Help Desk Services offer remote support at a substantial savings from Progent's normal Level 1 desktop support rates. Progent also offers rapid on-demand escalation to Level 2 and Level 3 consultants to resolve complex problems. For details, visit Progentís remote desktop Call Center services for small organizations.
Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified information technology consultants offer Windows Server 2016 migration consulting to help organizations of all sizes to design and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can assist you to assess the value of Windows Server 2016 for your enterprise and can help you with any aspect of designing, configuring, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help your organization to benefit from the many new high-availability and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica, plus multi-domain clusters.
Expert Wireless Engineering and Support
Progent's wireless integration consultants have broad backgrounds in the integration and support of wireless networking technology and can help your IT team to design, configure, manage and troubleshoot wireless ecosystems that are compliant, robust, scalable, simple to administer and use, able to handle your critical applications, and transparently incorporated into hybrid cloud environments. Remote and onsite expertise available from Progent cover a variety of wireless technologies and include smartphone integration and management, Wi-Fi network infrastructure design and deployment, wireless site surveys, wireless VoIP phone configuration, and building-to-building wireless connections.
Get in Touch with a Progent Computer Consultant
To find out how to access a Progent computer consultant for online or onsite help, phone 1-800-993-9400 or go to Online Network Support.