For small business networks located throughout the state of Indiana, Progent's Microsoft authorized consultants can deliver online assistance and troubleshooting to solve your computer system problems fast and affordably. Progent has acquired world-class expertise, advanced software tools, and support databases to identify and repair computer network problems without the high cost and delays normally associated with in-person technical service visits.
If your Indiana organization is situated outside of the larger metro areas such as Fort Wayne, Gary, Evansville, or South Bend, your nearby network systems support options may be limited in technical expertise, or not available during urgent situations. This can result in a network that is unusable or causing efficiency loss due to technical problems going unresolved for too long. Progentís staff of seasoned network professionals average more than 12 years of real-world industry experience, in the trenches of network systems support, performing a extensive range of technical projects for a broad range of clients. This means you obtain not just the technical competency needed for the task, but a consultant with proven methods for applying those skills to provide excellent network solutions.
ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting service offers complete hosting of a small or mid-size organization's servers in an environment that delivers the maximum degree of availability and scalability and is in addition simple to migrate to another host. Progent's Private Cloud hosting and management options are based upon mature virtualization architectures that allow small and midsize companies with multi- platform IT systems to save dramatically on the costs of capital investments, system maintenance, and IT management while achieving world-class fault tolerance and an unprecedented level of vendor flexibility. Learn more about Progent's ProSight portfolio of managed IT services for small and mid-size businesses.
NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the support of a certified VMware VCDX consultant to help your organization plan, deploy, manage and repair VMware vSphere and vCloud-powered virtualization ecosystem for local networks, cloud environments, or hybrid cloud deployments. Progent's VMware vSphere and vCloud consultants offer world-class knowledge for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery and business continuity. Progent offers in-depth experience of VMware vCloud Director, vRealize Automation, vRealize Orchestrator and vCloud Suite used for administering private and hybrid cloud environments that provide high availability, data security, and application mobility.
CRISC-certified Risk Management Consultants
The Certified in Risk and Information Systems Control (CRISC) program was established by ISACA to verify an IT professional's ability to design, deploy, and support information system control mechanisms to mitigate risk. Progent can provide the expertise of a CRISC-certified risk management consultant to help your company to develop and execute a risk management strategy based on industry best practices identified by CRISC and crafted to align with your company's risk tolerance, business goals, and IT budget.
Integration Expertise for Office 365 Apps and Cloud Services
Office 365 is Microsoft's expanding suite of productivity applications and cloud services available on a subscription basis. Office 365 apps and cloud-based services are available in an array of product bundles targeted at markets from students and home offices to global enterprises. Progent can provide fast and easy online access to consultants with expertise in Microsoft, macOS, iOS, and Google Android technology. Progent can help your business to understand the many subscription plans offered with Office 365 and configure your information network with Office 365 in a way that delivers maximum business value. Progent's Office 365 integration consultants offer expertise with multi-vendor networks that incorporate Windows, macOS, and Linux operating systems. Progent can also help your business to create and maintain hybrid ecosystems that transparently combine on-premises and cloud-based products and services.
ProSight Network Audits for Evaluating Network Infrastructure Health
Progent's ProSight Network Audits offer a fast and affordable way for small and mid-size businesses to get an unbiased assessment of the overall health of their information system. Powered by a selection of the top remote monitoring and management tools available, and supervised by Progent's certified group of IT experts, ProSight Network Audits help you see how well the deployment of your core infrastructure assets adhere to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant benefits such as a more manageable and safer AD implementation. Both options also provide the ongoing advantages of state-of-the-art remote network monitoring and management (RMM) technology. These advantages can include easier management, better compliance with data security regulations, more efficient utilization of network resources, quicker troubleshooting, more dependable backup and restore, and increased uptime. To learn more about ProSight Network Audits and to view sample reports, go to ProSight Network Audits.
NetApp MetroCluster Disaster Discovery Software
NetApp MetroCluster is a high-availability and disaster recovery platform that uses array-based storage clustering along with synchronous replication to provide fast, zero RPO disaster recovery between datacenters located up to 185 miles away from one another. Progent offers online or on-premises access to a NetApp MetroCluster expert who can help you to plan, configure, administer, update, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster environment that meets your technical requirements and budget. Progent can make sure you adhere to best practices for configuring your MetroCluster solution by providing help with tasks such as assigning disk pools, determining plexes layout, provisioning volumes, setting up NetApp Snapshot, provisioning switches, designing a tiebreaker, designing a configuration replication network, and verifying your MetroCluster disaster recovery solution to show adherence with information assurance standards and regulatory requirements.
High-level Project Management Experts
For advanced project management support, Progent offers access to senior IT experts with years of background as IT project managers for application development, business systems implementation, and process engineering working with organizations from Big 4 firms to dot-com startups to state government agencies. These high-level project managers can provide world-class management expertise to assist enterprise customers to follow leading practices to ensure that strategic projects are completed on schedule and within budget.
Online Training for Popular Desktop Applications
Progent offers live online instruction for popular productivity software. Progent's Webinar training covers areas such as Microsoft Office 365 Excel and Power BI business reporting, Office 365 Word VBA macro programming, Publisher collaboration, Office Outlook calendar sharing, Microsoft Office Access programming, Microsoft Dynamics GP (Great Plains) customization, and Windows 10 management. Live online learning offers all the benefits of conventional in-person sessions, such as instant communication between clients and teachers, but eliminates the expenses of transportation and the challenge of attempting to synchronize the schedules of multiple trainees.
Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's Cisco-certified VoIP specialists offer Cisco UC540 consulting services to help you to manage your legacy UC500 VoIP system or design and implement an efficient upgrade to a modern VoIP solution.
System Center Data Protection Manager (SCDPM) Help
System Center 2016 Data Protection Manager offers small to mid-size businesses near-continuous backup and easy recovery functions for Microsoft-based networks. SCDPM 2016 offers application-aware backup for critical platforms like Microsoft SQL, Exchange Server and SharePoint Server, backs up Windows and Linux VMs, supports virtual machines running on Hyper-V and VMware, and integrates seamlessly with Microsoft Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified SCDPM 2016 consulting experts can help you to plan, implement, manage, and repair a multi-site backup/restore system powered by DPM 2016. Progent can assist you to upgrade from a previous version of DPM or from a legacy system, and Progent can optimize your DPM 2016 ecosystem for on premises, colocated, cloud or hybrid deployments. Progent can provide online or onsite consulting expertise and can deliver as-needed expertise to help you through technical bottlenecks or deliver end-to-end project management support to help you finish your Data Protection Manager 2016 deployment on schedule and on budget.
Consulting Services for System Center 2012 Operations Manager (SCOM 2012)
Progent's Microsoft-certified Microsoft SCOM 2012 consultants have more than a decade of experience planning, implementing, enhancing and fixing SCOM environments and can provide companies of any size advanced online or on-premises consulting support for SCOM 2012. Progent can help you to design an architecture for System Center 2012 Operations Manager servers that provides the performance and availability needed to monitor your datacenter effectively, whether your datacenters are on-premises, cloud-based, or a hybrid solution. Progent's SCOM consultants can also assist you to import and set up SCOM 2012 management packs based on industry best practices for monitoring network fabric as well as both Microsoft and 3rd-party applications and services. In addition, Progent can deliver responsive online or on-premises troubleshooting to help you to remediate serious issues uncovered by SCOM 2012. Progent also offers Microsoft System Center 2016 Operations Manager (SCOM 2016) expertise to help your organization to upgrade efficiently from Operations Manager 2016 to SCOM 2016.
Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified IT experts offer Windows Server 2016 integration consulting services to assist businesses of all sizes to plan and carry out an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model. Progent can assist your company to assess the business benefits of Windows Server 2016 for your environment and can help you with any aspect of planning, configuring, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica, plus workgroup and multi-domain failover clusters.
Team Approach to Support and Technical Problem Escalation
Computer technologies have become increasingly complex. In addition, most small office networks integrate products from many different manufactures. All this makes computer integration and maintenance increasingly difficult. It is impossible for even the most capable individual to have deep knowledge in all facets of computer technology, or broad hands-on experience in the thousands of hardware and software products, models, and revisions that small companies incorporate in their information systems. Progent utilizes a collaborative methodology to computer consulting and depends on application experts to bring high-level skills when necessary to resolve the most intractable technical issues efficiently, at the lowest cost to you.
Cisco Jabber Deployment and Management Consultants
Progent's Jabber consultants can provide remote or onsite expertise to assist businesses of all sizes to plan, deploy, maintain, upgrade or troubleshoot Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent can provide in-depth support for the products, technologies and services that make up building an end-to-end Cisco Jabber solution such as Cisco network appliances and management tools, Microsoft Office 365 applications, Windows and Mac computers, iOS and Google Android smartphones, SIP interfaces, Wi-Fi networks, security and compliance, cloud computing, telepresence systems, PBX products, business continuity, and other pieces of a cohesive collaboration solution.
Get in Touch with a Progent Computer Support Expert
To find out how you can contact a Progent computer support expert for online or on-premises assistance in , phone 1-800-993-9400 or go to Online Network Help.