For office computer networks located anywhere in the state of Indiana, Progent's Microsoft and Cisco authorized professionals can deliver remote phone help and remote troubleshooting to repair your computer network troubles quickly and cost effectively. Progent has developed top-notch skills, advanced software utilities, and support databases to troubleshoot and repair IT problems while avoiding the expense and time delays normally associated with onsite service dispatches. In case your Indiana business is located beyond the larger metro areas such as Fort Wayne, Gary, Evansville, or South Bend, your nearby network systems support options may be limited in technical expertise, or unavailable during a crisis. This results in a network that is unusable or causing wasted time due to technical problems going unresolved for too long. Progent's team of seasoned network engineers average more than ten years of real-world industry experience, in the trenches of network support, performing a broad variety of technical tasks for a diverse range of clients. This means you obtain not just the technical expertise needed for the task, but a professional with proven methods for applying that expertise to provide cost effective network solutions.

Collaboration Applications Consulting Services for Remote Workers
Progent can help small and mid-size organizations to set up collaboration applications such as SharePoint and Microsoft Teams to permit their telecommuters to benefit from productive teamwork with fellow workers and clients. To learn about how Progent's experts can assist companies to integrate and maintain collaborative solutions for remote workers, refer to collaboration software expertise for teleworkers.

Best Practices Applied by Expert Consultants
Many companies situated far from cities with plentiful network engineers resort to poorly trained or unseasoned local consultants for critical network support services. This can result in a network that is unstable or inefficient. Progent’s staff of Microsoft and Cisco certified consultants average more than ten years of hands-on industry experience, in the trenches of IT support, providing an extensive array of technical tasks for a broad selection of clients. Consequently, with Progent you receive not only expert technical knowledge, but an engineer who follows computer industry best practices in applying those skills to solve real-world business system problems efficiently and in a repeatable fashion.

Progent is a Certified Microsoft Partner
Since Progent is a Microsoft Certified Partner, each Progent consultant has access to the technology and training resources needed to deliver the best information technology support available. Progent's network outsourcing, Contact Center, Microsoft 365 integration support, and software development services permit small business customers to benefit from the wide range of knowledge associated with the IT departments of large companies without the high cost and distraction of building and managing a self-sufficient in-house support team.

Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes a wide selection of WiFi 6/6E access points, security gateways, and managed switches. UniFi appliances running across multiple sites with thousands of access points can be remotely provisioned and administered using Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, optimization, troubleshooting, monitoring, and analytics. Progent offers the skills of seasoned Wi-Fi consultants who can assist you to assess the benefits of Ubiquiti’s UniFi technology for your environment and help you to design, install, administer, and maintain your UniFi ecosystem. To learn more, visit Ubiquiti UniFi Wi-Fi access points consulting and wireless LAN integration.

Microsoft Windows 8.1 Administration and Troubleshooting and Migration
Progent's certified Windows 8.1 consulting experts can provide a variety of network consulting services to assist companies of any size to maintain, manage, and troubleshoot environments that incorporate desktops, laptops, tablets, or Windows phones based on Windows 8.1. Progent's consultants can also provide Windows 10 planning and migration support and Windows 11 deployment expertise.

Consulting Expertise for System Center 2016 Virtual Machine Manager (SCVMM 2016)
Microsoft System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of network monitoring and management tools and is designed to offer a unified mechanism for configuring and managing virtualized datacenters across hybrid networks that can include on-premises and hosted datacenters and Azure publics cloud services. Progent's SCVMM 2016 consultants can help organizations of all sizes with any aspect of designing, implementing, and maintaining a SCVMM 2016 solution. Progent can review your virtualization architecture, show you how to upgrade smoothly from legacy versions of VMM, develop workflows for building and installing virtual machines and hosts, design fault-tolerant compute and storage clusters, connect your datacenter infrastructure with public cloud services, configure virtual switches, write and debug PowerShell scripts, and help you assess the potential business benefits of new capabilities such as Storage Spaces Direct and Host Guardian Service. Progent's hypervisor experts can provide world-class Windows Hyper-V consulting and VMware vSphere support.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) consultants and data leakage protection consultants can assist you to configure Progent's ProSight Email Guard Security Gateway to enforce standard and custom content security policies for scanning the content of outbound email messages and attachments and blocking users from sending sensitive or unauthorized data or spam-like messages. ProSight Email Guard's outbound email content filtering solutions can also help your business avoid being blacklisted and keep in compliance with industry security standards and government mandates like HIPPA, Sarbanes-Oxley, PCI DSS and PHI. Read more about Progent's entire ProSight series of value-priced network management outsourcing services for small and medium-size businesses.

Cisco certified Network Infrastructure Management Consultants
Progent's CCIE-certified networking experts can assist clients to use Cisco's management tools including DNA Center and Meraki Dashboard to create a cloud-based, local or hybrid network management system that ensures maximum security, availability and business continuity. To find out more, visit Cisco-certified network infrastructure management consultants.

SentinelOne Sales and Consulting Support
Progent is a dealer and integrator for SentinelOne's Singularity XDR product family, a subscription-based, cloud-first cyberthreat management platform that includes machine learning technology and expert services to provide comprehensive endpoint detection and response (EDR) and extended detection and response (XDR) for protecting against ransomware and other cyberattacks. Learn more about Progent's SentinelOne Singularity sales and integration expertise.

Consulting Support for NodeZero's Penetration Test Platform
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) product family that can deliver repeated, simultaneous, programmable assessment of your internal and perimeter network to help you uncover, rank, fix, and verify security weaknesses before threat actors can exploit them. Progent can provide the expertise of a NodeZero Certified Operator (NCO) to assist you to design and perform comprehensive penetration tests of your network perimeter and your internal network so you can accurately assess your current cybersecurity profile. Progent can assist you to set up and run NodeZero pentests tailored for your IT network, understand NodeZero results, and remediate issues based on their potential for damaging your network. Progent's NodeZero experts can also assist you to develop a unified cybersecurity ecosystem that streamlines management and provides optimum cyber defense for on-prem, cloud-based, and perimeter network assets. To find out more information about Progent's threat analysis solutions based on on NodeZero's penetration test products, visit consulting support for NodeZero's pentest platform.

Wireless VoIP Phone Integration
Creating solutions with Cisco's wireless IP phones usually demands that IT teams configure and fine tune numerous key pieces of your Wi-Fi environment including access points, routers, Cisco wireless LAN controllers, and call management tools. Progent's wireless VoIP phone configuration and troubleshooting consultants can provide remote and on-premises assistance to help your organization create and manage a Cisco wireless VoIP phone solution by delivering services that can range from troubleshooting the configuration of an IP phone or AP to offering comprehensive project management outsourcing or co-sourcing for modernizing the wireless infrastructure of a campus.

Contact a Progent Network Consultant
To learn how you can get in touch with a Progent computer support expert for remote or onsite support, call 1-800-993-9400 or go to Online Computer Help.



An index of content::

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    For enterprises with branches in or any area covered by Progent's consultants, Progent's Microsoft-Premier IT consulting experts and certified Cisco network consultants can provide a range of network consulting services including project planning, Sarbanes Oxley compliance, site relocations, corporate security, system design, local or phone-based branch office support, and troubleshooting for colocation hosting facilities. A Progent IT consultant can show you how to plan a multi-office network that makes smart use of colocation services and Internet data centers. Progent's Microsoft Certified engineers can help large corporations plan, integrate and maintain massive rollouts of the latest releases of Microsoft products such as Enterprise Active Directory, Exchange Server, SharePoint, Microsoft SQL, and Enterprise Windows. Progent's Cisco Certified Internetwork Expert and Cisco Certified Network Professional consultants can assist you to deploy Cisco products for connection solutions that combine simple, high-speed, integrated, and wireless networking.

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