For small office network systems located in the state ofIndiana, Progent's Microsoft and Cisco authorized technical experts can provide online help and remote troubleshooting to repair your computer system issues quickly and cost effectively. Progent has developed world-class expertise, software tools, and support databases to troubleshoot and repair network problems without the high cost and time delays normally associated with onsite technical service dispatches.

If yourIndianaorganization is located beyond the larger metro areas such asFort Wayne, Gary, Evansville, or South Bend, your local computer network support options may be limited in technical expertise, or not available during urgent situations. This can result in a network that is unpredictable or causing productivity loss due to technical issues going unresolved for too long. Progentís team of seasoned network engineers average more than ten years of real-world IT industry experience, in the trenches of network systems support, performing a extensive variety of technical projects for a varied range of clients. This means you get not just the technical expertise needed for the job, but a professional with demonstrated methods for applying those skills to provide cost effective network solutions.

CRISC-certified Risk Management Consultants
The CRISC program was established by ISACA to validate an IT professional's ability to design, implement, and maintain information system controls to mitigate risk. Progent offers the expertise of a CRISC-certified risk management expert to help your company to develop and carry out a risk management plan that follows leading practices promoted by CRISC and geared to align with your company's risk tolerance, business objectives, and IT budget.

Network Support for Local Governments
Progent has extensive experience delivering a full-spectrum of online network support and urgent repair services to local governments and school districts across the United States. Progent is among the pioneers in providing expert online network support and has provided IT solutions to clients in all 50 states. Progent's online IT consulting for local governments eliminates travel costs and solves problems more quickly than on-premises service calls.

Wide and In-depth Expertise with Business Information Networks
Progentís group of more than 100 networking consultants means customers can take advantage of the leverage of more than 1,000 years of combined background and collective knowledge to resolve the most vexing computer issues. Progentís certified network engineers possess the knowledge and experience to identify solutions quickly and deliver them cost effectively.

Cisco VoIP Phone and IP Video Phone Integration and Troubleshooting
Progent's Cisco IP phone and video IP phone consultants can help your business to integrate, manage, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP phones. Progent can provide expertise for all models of Cisco's IP phones from legacy VoIP products to the newest HD media phones. Progent's IP telephony experts can also assist your organization to integrate your VoIP phones and video IP phones with Cisco Unified CM, formerly known as CallManager, or with Cisco Unified Communications Manager Express (CME) to create a modern IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to configure Unified CM apps like Unified CM IM and Presence Jabber, Cisco Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact center. Progent's consultants can provide support with any facet of Cisco VoIP Phone integration including reviewing dial plans, resolving QoS, integrating SIP PSTN trunks and CUBE internetworking, deploying Cisco ISR routers with CUBE internetworking capability, and creating UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for survivability.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service built around a brief discussion with a Progent backup/recovery consultant. The fact-finding interview is intended to help evaluate your organization's ability either to block or recover rapidly after a ransomware incident. Progent will consult with you directly to gather information about your current antivirus tools and backup platform, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can follow best practices to create a cost-effective AV and backup environment that meets your company's requirements. For details, refer to The ProSight Ransomware Preparedness Report Service.

Stealth Penetration Testing
Stealth intrusion testing is an important component of any overall IT system security strategy. Progentís security professionals can perform extensive unannounced penetration security tests without the knowledge of your organization's internal network support staff. Stealth penetration testing shows whether existing security monitoring tools such as intrusion incident warnings and event log monitoring are properly set up and consistently observed.

Progent's Consulting and Development Services for Microsoft SQL Server 2014
Microsoft SQL Server 2014 includes significant enhancements in key areas such as speed, uptime, security, and cloud integration. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory technology that operates seamlessly with all workloads including Online Transaction Processing, enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient remote and onsite consulting services such as planning, configuration, administration, troubleshooting, and software development expertise to enable businesses of any size to realize maximum business value from their SQL Server 2014 deployment. In case you are currently running SQL Server 2014, Progent can help you to perform a smooth migration to SQL Server 2016.

Microsoft SharePoint Server Help
Progent's Microsoft-certified SharePoint Server 2013 engineers, Microsoft SharePoint Server 2010 specialists and SharePoint 2007 support professionals can show you how to evaluate the economic justification for deploying the latest version of SharePoint Server, consult with you on the most sensible version of Microsoft SharePoint Server for your circumstances, offer setup and integration services, assist you to set up Microsoft SQL Server as a back-end database manager, improve your network infrastructure, integrate your standard and customized application software to work with Microsoft SharePoint Server, design a comprehensive security strategy that includes portal technology, and provide troubleshooting and Helpdesk services.

Consulting for IT Support Companies
Progent's support services for network service companies enables you to use Progent's information technology experts while retaining your own brand as a transparent arm of your IT services team. For information about Progent's expertise for IT support businesses, refer to Progent's consulting support for IT support providers.

Get in Touch with a Progent Network Support Expert
To find out how to access a Progent network support expert for remote or on-premises support, call 1-800-993-9400 or go to Online Network Support.

An index of content::

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    Progent's certified Office Excel and Office 365 Excel application consultants can provide a broad variety of online services to assist your organization to design, program, pilot test, install, administer, and debug business applications based on any release of Microsoft Excel, including Excel Online and Microsoft Office 365 Excel. Progent can help your business to upgrade your legacy Excel solutions to the newest releases of Excel, support Excel on iOS-based iPhones and iPads and Google Android phones and tablets, and resolve compatibility problems between different releases of Office Excel. Progent offers as-needed support to clients looking for a fast solution to a stubborn problem associated with Excel and Progent also offers comprehensive project management support for migrating or developing mission-critical applications built on Excel. Progent's affordable webinar training classes for Office Excel can be custom tailored to address the special requirements of individuals or groups.

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