For small company network systems located anywhere in the state ofIndiana, Progent's Microsoft authorized technical experts can provide remote phone support and remote troubleshooting to fix your computer network issues quickly and affordably. Progent has developed world-class expertise, sophisticated utilities, and support databases to identify and resolve IT problems without the high cost and time delays associated with in-person technical service calls.

If yourIndianabusiness is situated outside of the larger metropolitan areas such asFort Wayne, Gary, Evansville, or South Bend, your nearby network support choices may be limited in expertise, or not available during urgent situations. This results in a network that is unstable or causing productivity loss due to technical issues continuing for too long. Progentís staff of field proven network professionals average more than ten years of real-world computer industry experience, in the trenches of network support, performing a large variety of technical projects for a diverse range of clients. This means you get not just the technical competency needed for the task, but an expert with demonstrated methods for applying those skills to assist with affordable network solutions.

The Progent Test Lab at the Herakles/QTS Internet Data Center
The Progent Test and Training Lab at the QTS (formerly Herakles) Data Center in Sacramento is available for testing line-of-business applications, developing cost-effective migration methodologies, evaluating and optimizing performance, designing or verifying disaster recovery solutions, mitigating compatibility issues, and building training systems for new technologies. For Progent clients without adequate in-house resources to assemble proper pilot environments, Progent's Test and Training Lab reduces capital costs and engineering risk and helps keep critical network projects on schedule.

Cisco Small Business WiFi Access Points Planning and Support
Cisco's Small Business 100, 300 and 500 family of access points are Linux-powered units designed as entry-level Wi-Fi APs for light workloads. Progent's Cisco CCIE wireless network experts can provide remote or onsite configuration and debugging support to help you to plan, implement, upgrade, tune, administer and debug Cisco Small Business wireless AP environments of any size or topology. To learn more about Progent's support for both current and older Cisco Small Business family of WiFi APs, refer to Cisco Small Business 100, 300 and 500 wireless APs planning and support.

CISM-certified Cybersecurity Management Consultants
Progent can provide the services of CISM Premier cybersecurity management consultants. The Certified Information Security Manager (CISM) organization describes the basic capabilities and global standards of performance that information security professionals are required to learn. It provides executive management the confidence that those who have qualified for their CISM certification possess the experience and capability to provide efficient security administration and consulting services.

CISA-certified Cybersecurity Audit Consultants
The Certified Information Systems Auditor accreditation is a recognized qualification that signifies expertise in IS security audit and control. Certified by ANSI, the CISA accreditation requires that candidates undergo a comprehensive examination given by the ISACA professional group. Progent offers the services of a CISA-Premier network security audit professional able to assist companies in the fields of information systems audit services, IT administration, network assets and architecture lifecycle, IT support, safeguarding of information assets, and business continuity preparedness.

Best Practices Applied by Seasoned Engineers
Many companies situated away from cities with ample network engineers utilize poorly trained or unseasoned local resources for vital computer network support. This can produce a network that is unstable or unproductive. Progentís staff of Microsoft and Cisco certified consultants average more than a decade of real-world industry experience, in the front lines of network support, performing a wide array of technical tasks for a broad selection of customers. Consequently, with Progent you receive not just high-level network engineering knowledge, but a consultant who follows computer industry best practices in applying that knowledge to resolve real-world information system problems efficiently and in a repeatable fashion.

Endpoint Device Security Defense Solutions for Remote Workers
Progent can assist small and medium-size businesses to set up security defense solutions and deliver mitigation expertise required for teleworkers. For information about Progent's endpoint device security defense services for remote workers, visit cybersecurity defense expertise for telecommuters.

Failover Clustering Support for Windows Server
The failover cluster feature set built into the latest versions of Windows Server has been dramatically redesigned to simplify the installation, setup, and administration of clusters and to offer greater levels of system dependability, protection, performance, and flexibility. New or improved features include automated cluster Validation, easier setup and installation, improved cluster management, new cluster architecture for increased availability, hardened security and quorum structure, fewer failure points, more storage and RAM capacity, improvements for multi-site clusters, and live migration support for Hyper-V virtual machines. Progent's certified failover cluster experts can help you assess the advantages of Windows clustering, design and execute an installation, train your network support staff to administer your failover clusters, deliver ongoing consulting and support services, and produce and validate a disaster recovery procedure. Progent's Windows Server 2019 high availability (HA) cluster experts and Windows Server 2016 disaster recovery consultants can show you how you to design and build an affordable disaster recovery/business continuity solution for hybrid cloud environments utilizing failover cluster tools field-tested in Microsoft's Azure public cloud.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco-certified SIP infrastructure consultants and Cisco CUBE configuration consultants can help you to plan, deploy, maintain, debug and enhance Cisco's SIP connectivity solutions and Cisco's CUBE-connected IP PSTN trunks. Progent offers affordable online or onsite expertise to assist companies to migrate smoothly to an advanced communications ecosystem that offers accelerated return on investment. Progent's certified Microsoft unified communications experts can help you to set up connections between Cisco's CUBE Session Border Controller and Microsoft's rich media platforms like Skype for Business and Lync Server for connectivity to a SIP-based IP PSTN trunk.

Remote Call Center Services for Small Businesses
Progent's Standard Help Desk Services offer a comprehensive service desk solution that handles all aspects of online desktop technical support from service requests through ticketing, managing responsibility, screen sharing, status tracking, problem solving, and and reporting. Intended for smaller businesses with few dedicated supprt personnel for end users, Progent's Standard Help Desk Services offer remote support at a substantial savings from Progent's normal Level 1 desktop support rates. Progent also offers rapid on-demand escalation to Level 2 and Level 3 consultants to resolve complex problems. For details, visit Progentís remote desktop Call Center services for small organizations.

Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified information technology consultants offer Windows Server 2016 migration consulting to help organizations of all sizes to design and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can assist you to assess the value of Windows Server 2016 for your enterprise and can help you with any aspect of designing, configuring, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help your organization to benefit from the many new high-availability and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica, plus multi-domain clusters.

Expert Wireless Engineering and Support
Progent's wireless integration consultants have broad backgrounds in the integration and support of wireless networking technology and can help your IT team to design, configure, manage and troubleshoot wireless ecosystems that are compliant, robust, scalable, simple to administer and use, able to handle your critical applications, and transparently incorporated into hybrid cloud environments. Remote and onsite expertise available from Progent cover a variety of wireless technologies and include smartphone integration and management, Wi-Fi network infrastructure design and deployment, wireless site surveys, wireless VoIP phone configuration, and building-to-building wireless connections.

Get in Touch with a Progent Computer Consultant
To find out how to access a Progent computer consultant for online or onsite help, phone 1-800-993-9400 or go to Online Network Support.



An index of content::


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    Integration Firm Amazon Marketplace Web Service programming

    Amazon Marketplace Web Service is an integrated library of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales activities including listings, orders, shipments, inbound and outbound fulfillment, and finances. By leveraging Amazon's vast online ecosystem and automating their sales processes, vendors can broaden their market, lower their cost of sales, accelerate reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide application programming, workflow integration, project management support, and training so you can cut development time and expedite your ROI.

  • Outsourcing Slackware Linux, Solaris, UNIX Indianapolis Indiana Debian Linux, Solaris, UNIX Consultant Services Indianapolis International Airport IND
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  • Content Delivery Networking Products Information Technology Consulting
    Cisco DistributedDirector Support Services

    Progent offers high availability load balancing consulting covering network load balancing, load balanced applications, network backbone routing, and content dispatching technology such as Cisco Content Engine. non-stop load balancing technologies for which Progent can provide consulting services include Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Distributed Director and LocalDirector 400 series, and F5 Networks BIG-IP.

  • ProSight Remote Server Management Network Consultant Network Consulting ProSight Remote Server Monitoring

  • Support SPS
    SPS Online Support

    Progentís Microsoft-certified consultants can provide companies of all sizes consulting, troubleshooting, and application development services for SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that utilizes web technology for efficiently coordinating people, groups and data. Microsoft SharePoint provides a common location for your workers or clients to connect to, manage, distribute and manipulate useful data, documents, and applications and to communicate with other people. SharePoint allows quicker and better decisions, more effective sharing across teams and more economical business processes. Windows SharePoint Services connect employees, customers, teams and projects with the knowledge theyíve created in a way that makes data convenient to find, download and apply. Progent's SharePoint consultants can assist your organization to maintain your current SharePoint ecosystem or upgrade to the latest version of SharePoint Server or to SharePoint Online.

  • Indiana Integration Group
  • ProSight certificate expiration management Professionals Engineers ProSight SSL management
  • Professionals Google Cloud IAM Google Cloud solutions Consulting

  • CCIE Expert Certified Support Aironet 802.11ac AP Upgrade
    Aironet 802.11ac AP Upgrade Online Support Services

    Progent's Cisco CCIE-certified wireless network experts can provide remote or on-premises configuration and debugging support to assist your organization to design, configure, upgrade, tune, manage and debug Aironet wireless access point environments of any size or topology. Progent's Cisco Wi-Fi controller experts can also help you to combine your wireless environment with your wired network and cloud-based resources to create an enterprise-wide connectivity foundation that is simple to administer and expand. Progent also can provide affordable wireless site surveys to assist you to decide the most appropriate selection, placement and configuration of Aironet Wi-Fi APs to work with your unique office design, building structure, and anticipated network traffic.

  • Progent Start-Up Businesses Computer Network Providers CCIE Expert Certified Progent Start-Up Companies Computer Consulting Group

  • Microsoft Certified Partner Small Office IT Support
    Microsoft Certified System Repair

    Progent is a Microsoft Certified Partner and has earned accredited competencies that include Advanced Infrastructure Solutions. Microsoft Certified Partners are the most successful organizations who earn the highest client endorsement and are afforded the closest working relationship with Microsoft. The knowledge, capabilities, and commitment required to achieve the level of Microsoft Certified Partner pays dividends to Progent's clients by enabling Progent to offer your company better technical solutions for your information system.

  • Recovery Services Microsoft SQL Server Indianapolis Indianapolis, IN Microsoft SQL Server 2017 Technician
  • Redhat Remote Technical Support Indiana - Indianapolis, IN, Fort Wayne, IN, Gary, IN, Evansville, IN Sun Solaris Specialists
  • Remote Windows 8 Engineers Urgent Network Security Consulting Windows 8.1 Client Hyper-V

  • Microsoft System Center OpsMgr 2012 R2 Support
    Network Consultant SCOM 2012 Migration

    Progent's Microsoft-certified consulting experts have more than a decade of background designing, deploying, optimizing and fixing System Center Operations Manager environments and can provide companies of any size expert online or on-premises consulting services for System Center 2012 Operations Manager. Progent can help your company to plan a topology for SCOM 2012 servers that delivers the performance and resilience needed to monitor your IT resources effectively, whether your datacenters are onsite, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to install and customize Microsoft SCOM 2012 management packs based on best practices for tracking network fabric and both Microsoft and third-party applications and services. Also, Progent can provide responsive online or onsite troubleshooting to assist you to fix serious issues uncovered by Microsoft SCOM 2012.

  • Remote Workforce Collaboration Software IT Consultant At Home Employees Collaboration Professional
  • SCOM 2012 Application Monitoring IT Consulting Information Technology Consulting SCOM 2012 Management Packs
  • Security Audit Services CISSP Cybersecurity Group Security Indianapolis, Marion County
  • Security Inventory Consulting Largest Network Security Scan Consultant Services
  • SharePoint 2019 On Prem IT Consultant SharePoint 2019 NGSC Onsite Technical Support
  • SharePoint Consulting Service Indiana, U.S.A. Indiana Information Technology Consultant SharePoint
  • Skype for Business Back End Server Engineers Urgent Skype for Business conference bridges Professional

  • SQL Server 2012 Support
    Remote Consulting Microsoft SQL Server 2012

    Progent offers the expertise of Microsoft-certified engineers and experienced database application programmers, database administrators, project management experts, Cisco-certified network engineers, disaster recovery planning specialists, and security professionals to help you to assess the likely advantages of Microsoft SQL Server 2012 for your business, install pilot systems at your site or at Progent's test lab, plan and execute out a smooth transition to SQL Server 2012 from earlier versions of SQL Server or from legacy RDBMS solutions, and define an efficient and safe IT infrastructure that lets you maximize the business benefit of SQL Server 2012.

  • Small Business Network Remote Consulting Small Company Remote Support Services
  • Small Business Network Small Office Network Consulting Evansville Indiana Networking IT Management Evansville Indiana

  • PXE evaluation Lab Services
    System Pilot Testing Lab Technology Professional

    Progent's Test and Training Lab at the QTS (formerly Herakles) Data Center is available for piloting mission-critical applications, developing efficient system upgrade methodologies, evaluating and optimizing performance, designing or verifying business continuity strategies, resolving compatibility problems, and establishing training environments for the latest products and technologies. For Progent customers who lack sufficient internal resources to configure effective test environments, the lab cuts capital outlay and technical risk and helps keep vital IT initiatives on schedule.

  • Small Business WAP321 Specialist CCIE Expert Certified Small Business WAP571 Support and Integration

  • Virus Rollback Engineer
    Signature-based Virus Protection Help and Support

    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates next generation behavior analysis tools to defend endpoint devices and physical and virtual servers against modern malware attacks like ransomware and email phishing, which routinely get by legacy signature-based AV tools. ProSight ASM safeguards on-premises and cloud-based resources and provides a single platform to manage the entire threat lifecycle including blocking, identification, containment, remediation, and post-attack forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered attacks.

  • Small Office IT Consultants Small Business Small Office IT Technical Support Company
  • Specialists Dynamics GP/Great Plains Top Ranked Microsoft Dynamics GP ERP Help and Support
  • System Center MOM Engineer Top Rated System Center MOM Consultant Services
  • System Center Operations Manager Support and Integration Remote Monitoring and Reporting Consultant Services

  • 24-7 System Center Operations Manager Remote Consulting
    System Center Operations Manager Consulting Services

    Small to mid-sized companies can now enjoy all the benefits of Microsoft System Center Operations Manager and also have quick access to Progentís Microsoft and Cisco certified network support professionals. With Progent's affordably priced network service programs, mid-size businesses can choose a basic co-sourcing package based on System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing solution. Progent offers expertise in System Center Operations Manager to provide small business networks enterprise-class reliability, protection and productivity.

  • Technical Consultant DNA Center wireless controller Consulting Services
  • Temporary Network Support Staffing Support Expertise Indianapolis, IN, United States Indianapolis Staffing Help Indianapolis
  • Trainer Microsoft Word for Mac Microsoft Entourage for Mac Train
  • Upgrade Help SQL Server 2008 MS SQL Cybersecurity Consultancies
  • Urgent Computer Consultant Small Business Small Office IT Specialists

  • SonicWall NSA 9250 Firewall Forensics Services
    SonicWall NSA 9650 Firewall Audit

    Progent's certified SonicWall firewall consultants can show you how to integrate, manage, and tune SonicWall firewall products including the newer SonicWall TZ, NSa and NSsp Series of firewalls and the older SonicWall PRO 2040 products. Progent's CISSP and CISA-certified network security experts can show you how to incorporate SonicWall firewalls into an end-to-end network protection solution and design protection into your corporate practices.

  • Urgent Fort Wayne Crypto-Ransomware Repair Fort Wayne, Allen County, America Emergency Fort Wayne Crypto-Ransomware Cleanup
  • Windows 2000 Server Computer Consultants 24-7 Windows Server 2000 Upgrade
  • Windows 8.1 Backup and Restore IT Services Windows 8.1 Remote Desktop Information Technology Outsourcing Group
  • Windows Security Network Assessment 24-Hour Cisco CCIE Security Consulting Companies South Bend Indiana

  • System Center 2016 and Windows 10 Integration Computer Consulting
    System Center 2016 Service Manager Support Services

    Progent has over a decade of experience integrating, maintaining and troubleshooting the core components that make up System Center and can assist you to design, configure, maintain, and repair your System Center 2012 R2 ecosystem to optimize the availability and responsiveness of your applications and infrastructure across multiple Windows and Linux/Unix OS environments and local and Cloud-connected datacenters. Progent's consultants can assist your organization to upgrade to the current edition of Microsoft System Center from a previous one or from a third-party IT management solution to provide the advantages of best-in-class provisioning, centralized management, security and compliance, plus infrastructure and application availability and performance monitoring.

  • Windows Technical Support Outsource Indiana Windows Network Companies Indianapolis, Marion County, Indiana
  • Word Online Troubleshooting Part-time CIO Information Technology Consulting Firms
  • Work at Home Employees Consulting Experts - Fort Wayne - Infrastructure Consultants Fort Wayne, Allen County Fort Wayne Offsite Workforce Integration Expertise Allen County Indiana
  • Work at Home Employees Fort Wayne Consulting and Support Services - Cybersecurity Systems Assistance Fort Wayne, IN Immediate Work at Home Employees Assistance in Fort Wayne - Network Security Systems Guidance

  • Emergency 64-bit Processing Consultant
    64-bit Processing Consultants

    Progentís Microsoft-expert engineers can help you to enhance your workstations from 32 to 64 bits. Progent can assist you to calculate the costs and advantages of upgrading to 64-bit desktop processing, plan an affordable upgrade process that minimizes business disruptions, and provide economical, professional remote support to assist your company to configure 64-bit PC desktop software and application software on your existing computers.

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  • macOS Class Office Outlook for Mac Trainer

  • Windows Server 2012 R2 Security Consultant
    MCSE Expert Certified Windows Server 2012 R2 Active Directory Consultancy

    Progent's Microsoft-certified consultants can help you to evaluate the benefits of Windows Server 2012 R2 for your company, develop pilot environments and migration strategies, optimize your network infrastructure for on-premises, multi-site, cloud-based, and hybrid environments, educate your IT management team, create a corporate-wide security plan, automate IT management, assist with application development, and generate and validate a disaster recovery/business continuity plan.

  • macOS and Cisco ASA Firewalls Remote Technical Support Mac Spam Filtering Specialist

  • Remote Network Support Professional
    Onsite Support Remote Support

    For medium-size companies who need IT support, Progent can deliver an array of alternatives such as local service, remote assistance, off-site Call Center, round-the-clock support with automatic system monitoring, temporary staffing, site relocation services, application programming, and professional consultation. For medium-size companies in California or other regions serviced by Progent's field engineers, Progent offers expert on-premises help for fixing technical problems quickly and affordably.


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