Company computer networks in the state of Indiana can now get quick and affordable online technical support from Progent's accredited security professionals to assist with the toughest security issues. The cost is competitive, charges are per minute, sign-up is fast, and support is unbeatable. Progent also offers assistance for long-term projects that demand the knowledge of seasoned security engineers with high-level security certifications.

If your Indiana organization is situated some distance from larger metropolitan areas including Fort Wayne, Gary, Evansville, or South Bend, the availability of nearby accredited network security support specialists could be problematic when there's a crisis. This could mean lost income for your company, angry clients, unproductive employees, and distracted management. By contacting Progent's remote support, you have access to a Certified security professional who can offer help when you require it to keep your computer network running and salvage your data.

Progent can assist you at any level in your initiatives to protect your IT environment with support ranging from security assessments to developing a comprehensive security plan. Progent offers affordable service to help businesses of all sizes to set up and maintain protected IT environments powered by Windows and Cisco products and that can include computers based on UNIX, Linux, Solaris, or Apple Mac OS X operating systems plus BYOD users with Apple handhelds or Android or Windows Phone handsets.

Ransomware Hot Line: 800-462-8800
Progent's Ransomware Hot Line is intended to guide organizations to complete the urgent first steps in responding to a ransomware assault by putting out the fire. Progent's online ransomware experts can help you to locate and quarantine breached devices and guard undamaged assets from being penetrated.

If your system has been breached by any strain of ransomware, act fast. Get immediate help by calling Progent's 24-hour Ransomware Hot Line at 800-462-8800.

Introduction to Progent's IT Security Services
Progent can show you how to outsource spam blocking and defense against e-mail-based attacks. Email Guard is Progent's email security platform that incorporates the technology of top data security vendors to deliver centralized management and comprehensive security for all your inbound and outbound email. The hybrid structure of Email Guard integrates cloud-based filtering with a local security gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of threats from making it to your network firewall. This reduces your vulnerability to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance adds a deeper level of analysis for incoming email. For outgoing email, the on-premises gateway provides AV and anti-spam filtering, DLP, and encryption. The local security gateway can also enable Exchange Server to monitor and safeguard internal email traffic that originates and ends within your corporate firewall.

Progent's certified consultants are available remotely or on premises to provide a range of urgent or project-based network security services including:

If your company has an immediate requirement for computer security help, go to Progent's Urgent Online Technical Help.

Progent's support professionals can deliver world-class support in vital areas of network security that include analysis, firewall and VPN solutions, and high-level security planning.

System Security Assessment
Progent's expert security engineers can assess the effectiveness of your existing network protection environment by performing comprehensive remote automated analysis based on advanced software tools and proven procedures. Progent's experience in administering this service saves you time and money and offers an accurate picture of weaknesses. The knowledge your company gains can be used as the basis of a security strategy that can permit your network to operate safely and adapt rapidly to future threats.

Automated Vulnerability Analysis
Progent provides expertise in the use of security auditing packages such as Microsoft Baseline Security Analyzer and LANguard from GFI for affordably running a set of automatic network auditing checks to identify possible security weaknesses. Progent has broad knowledge of other network auditing products including NMAP, AMAP application mapper, eEye, plus tools like SolarWinds, Netcat, Hydra, and Nikto. Progent can help you to make sense of testing reports and respond appropriately.

Progent can help you design security into your company operations, install auditing tools, define and implement a secure system architecture, and recommend procedures to maximize the security of your network. Progent's security professionals are able to show you how to set up a firewall, design secure remote access to email and business applications, and install virtual private network. Learn additional information concerning Progent's network security evaluation.

Security Inventory and Evaluation Bundles for Small Companies
Progent offers two low-cost security inventory and evaluation bundles intended to enable small businesses to receive a professional security evaluation from a certified security expert. With Progent's External Network Security Inventory Scan, an engineer administers a comprehensive examination of your IT infrastructure from beyond your firewall to determine possible weaknesses in the security profile you present to the outside world. With Progent's Internal Network Security Inventory Checkup, a certified security professional executes a network scan from a secure computer within your firewall to uncover vulnerabilities to inside attacks. Both security inventory packages are set up and executed from a secured external location. The project is directed by a consultant who has earned high-level security credentials and who generates a document that details and analyzes the data collected by the scan and suggests practical remediation where called for.

Expertise with Horizon3.ai's NodeZero Pentest Solutions
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) platform that supports repeated, concurrent, automated testing of your internal and perimeter network so you can find, rank, remediate, and verify security vulnerabilities before malicious hackers can exploit them. Progent can assist you to use NodeZero to perform thorough penetration tests of your perimeter and your internal IT infrastructure so you can evaluate your current security profile. Progent's NodeZero experts can also help you to harden your network security and can help you to plan and implement a unified cybersecurity ecosystem that streamlines management and delivers optimum protection for on-prem, cloud-based, and perimeter IT resources. To learn additional information about Progent's vulnerability assessment services based on on NodeZero's pentest platform, visit Consulting Services for NodeZero's PEN Test Platform.

Stealth Intrusion Analysis Consulting
Stealth penetration testing is an important component of any serious IT system security strategy. Progent's security professionals can perform thorough penetration checks without the knowledge of your organization's internal network support staff. Unannounced penetration checking shows whether existing security defense tools such as intrusion incident alerts and event log analysis are correctly configured and consistently monitored. Find out additional information on Progent's network security penetration testing support services.

Firewall/VPN Support
Progent's expertise in network security solutions encompasses extensive field work with major firewalls and Virtual Private Network (VPN) technology offered by a variety of companies including Cisco, Microsoft, Juniper Netyworks and Fortinet. Progent can provide the services of consultants with important industry certifications including Cisco Certified Internetwork Expert (CCIE) and Microsoft MCSE.

Cisco ASA 5500-X Firewalls with Firepower, ASA 5500 Series Firewalls, and PIX Firewalls Configuration and Troubleshooting
The current ASA 5500-X Family of firewalls with Firepower Services provide significantly more bang for the buck than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for new installations. After Cisco's purchase of Sourcefire, the entire line of Cisco ASA 5500-X devices can be configured to support Firepower Services, based on Sourcefire's Snort product, which is the world's most deployed intrusion protection system. Firepower services bring powerful new capabilities such as advanced malware protection (AMP), URL filtering, dynamic threat analytics, and automation. Progent's Cisco-premier CCIE network consultants can assist you to maintain your legacy PIX or Cisco ASA 5500 security appliances or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and on-premises help with ASA 5500-X firewalls with Firepower Services and can help your business to plan, integrate, optimize, administer and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services. Learn more information about ASA Firewalls with Firepower Services integration and troubleshooting services.

Cisco Network Security and VPN Support Expertise
Cisco's security and offsite connection products provide a comprehensive range of easy-to-administer security products to help protect your local and remote network infrastructure. Cisco's Virtual Private Network line features switches, firewalls, intrusion detection devices and VPN concentrators. Progent's professional consulting staff includes experienced specialists with Cisco's CCIE and CCNP certifications who are able to assist your organization to evaluate Cisco VPN, Cisco RADIUS Security, and other Cisco security solutions that align best with your company goals. Read additional details concerning Progent's Engineering Services for Cisco Security Technology and VPN Products.

Consulting Expertise for Other Firewall and VPN Technology
Progent provides small and medium size companies expert support for Intrusion Protection Systems and IPsec VPN solutions from major firewall and VPN security vendors including WatchGuard, Juniper Networks, and SonicWall. Progent can show you how to create a comprehensive security strategy and choose the right technologies from a variety of suppliers to support your security objectives while staying within your budget limits.

Progent's Low-Cost Managed Services for Information Security
Progent's affordable ProSight portfolio of network management outsourcing services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. Managed services offered by Progent include:

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes SentinelOne's cutting edge behavior-based analysis technology to defend endpoint devices and servers and VMs against modern malware assaults like ransomware and email phishing, which routinely escape legacy signature-matching anti-virus products. ProSight ASM protects on-premises and cloud resources and offers a unified platform to automate the entire malware attack progression including protection, infiltration detection, containment, cleanup, and post-attack forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against new threats. Progent is a SentinelOne Partner, dealer, and integrator. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery powered by SentinelOne technology.

ProSight Enhanced Security Protection: Unified Endpoint Protection
Progent's ProSight Enhanced Security Protection managed services deliver affordable in-depth protection for physical servers and VMs, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and reacting to security assaults from all vectors. ProSight ESP offers two-way firewall protection, penetration alarms, endpoint management, and web filtering through cutting-edge tools packaged within one agent managed from a unified console. Progent's security and virtualization consultants can help your business to design and implement a ProSight ESP deployment that addresses your organization's unique requirements and that allows you achieve and demonstrate compliance with government and industry information protection standards. Progent will help you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that require immediate attention. Progent's consultants can also assist you to install and verify a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange email filtering.

ProSight DPS: Managed Cloud Backup and Recovery
ProSight Data Protection Services provide small and medium-sized organizations a low cost end-to-end solution for secure backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight DPS automates your backup activities and enables fast recovery of vital data, applications and virtual machines that have become unavailable or damaged due to hardware breakdowns, software glitches, natural disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-premises device, or to both. Progent's backup and recovery consultants can provide advanced support to configure ProSight Data Protection Services to be compliant with government and industry regulatory requirements such as HIPAA, FINRA, and PCI and, whenever necessary, can assist you to restore your critical information. Read more about ProSight Data Protection Services Managed Backup.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of top data security companies to provide web-based control and comprehensive security for all your inbound and outbound email. The powerful architecture of Email Guard combines cloud-based filtering with a local gateway device to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks most unwanted email from making it to your network firewall. This reduces your vulnerability to inbound attacks and conserves system bandwidth and storage. Email Guard's on-premises gateway device adds a further layer of analysis for incoming email. For outgoing email, the on-premises security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall. For more details, see Email Guard spam and content filtering.

ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a protected Tier III data center on a high-performance virtual machine host set up and managed by Progent's network support experts. Under the ProSight Virtual Hosting model, the client retains ownership of the data, the operating system platforms, and the apps. Since the system is virtualized, it can be ported easily to an alternate hosting solution without requiring a lengthy and technically risky configuration process. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Learn more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, find and safeguard information related to your network infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates or warranties. By updating and organizing your IT documentation, you can eliminate up to half of time wasted looking for vital information about your network. ProSight IT Asset Management includes a centralized repository for holding and sharing all documents related to managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether you're planning enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you require as soon as you need it. Find out more details about Progent's ProSight IT Asset Management service.

Certified Network Security Planning
Any company should develop a thoroughly considered security program that includes both preventive procedures and reaction plans. The pre-attack plan is a set of mechanisms intended to reduce security weaknesses. The reactive strategy assists your company's IT security engineers to evaluate the damage caused by an attack, fix the damage, record the experience, and get the IT network restored as quickly as possible.

Progent's certified IT security engineers are available to assist you to run a complete vulnerability assessment and create a network security strategy to implement security processes and mechanisms to reduce ongoing assaults and threats.

CISM Accredited Information Security Consulting Assistance
The Certified Information Security Manager (CISM) committee defines the basic capabilities and international standards of skill that IT security professionals are expected to master. CISM gives business management the assurance that consultants who have earned their CISM certification have the experience and knowledge to provide effective security management and support services. Progent can provide the support of CISM Certified security consultants to assist companies with:

  • Network Security Processes
  • Vulnerability Analysis
  • IS Security Implementation Management
  • Information Security Administration
  • Recovery Planning
Learn more information concerning Progent's CISM Certified IS Security Consulting Expertise.

CISSP Accredited Security Engineering Support
CISSP certification recognizes mastery of a global standard for information security. ANSI has granted certification accreditation in the field of data protection defined by ISO/IEC 17024. Progent can provide the services of security professionals who have qualified for CISSP certification. Progent can give you access to a CISSP-certified consultant to help your business in a variety security fields such as:

  • Security Management Procedures
  • Security Infrastructure and Models
  • Access Control Systems and Processes
  • Applications Development Security
  • Secure Operations
  • Site Security
  • Encryption/Decryption Mechanisms
  • Telecom, Network and WAN Security
  • Business Continuity Planning
Find out more information concerning Progent's CISSP Security Support Services.

CISSP-ISSAP Accredited Secure Information System Architecture Consulting Assistance
Progent's CISSP-ISSAP Premier system architecture engineers are consultants who have been awarded ISSAP Certification as a result of rigorous examination and significant work with information security design. The Information System Security Architecture Professional (ISSAP) certification represents proven skill in the more challenging demands of information security architecture bounded by the wider scope of information security knowledge needed for CISSP accreditation. Progent's ISSAP-certified security experts can help your business with all phases of secure network architecture such as.

  • Access Control Mechanisms and Methodologies
  • Telecom and Network Infrastructure Security
  • Encryption/Decryption Solutions
  • Needs Analysis and Security Criteria
  • BCP and Disaster Recovery Planning
  • Physical Security
Learn additional details concerning Progent's ISSAP Certified Secure Information System Architecture Engineering Services.

CISA Certified Security Auditing Consulting Services
The CISA credential is a recognized qualification that indicates expertise in information system security auditing. Certified by ANSI, the CISA credential has consultants undergo a comprehensive examination given by the ISACA professional association. Progent's CISA-certified security audit experts are available to help your IT organization with:

  • IS Audit Services
  • Information Technology Administration
  • Network Assets and Architecture Lifecycle Planning
  • IT Service Delivery
  • Protecting Information Assets
  • Business Continuity Preparedness
Learn more details about Progent's CISA Accredited Network Security Auditing Engineering Services.

CRISC Experts
The Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA in 2010 to validate a consultant's ability to plan, deploy, and support information system control mechanisms to mitigate risk. Progent offers the services of a CRISC-certified consultant to assist your company to develop and execute a business continuity or disaster recovery plan that follows leading practices identified by CRISC and crafted to align with your company's risk appetite, business objectives, and IT budget. Progent's CRISC-certified network risk management experts can provide a range of risk identification services such as:

  • Gather information and study documentation to help identify major vulnerabilities
  • Identify legal, regulatory, and business mandates and organizational policies related to your network to determine their possible impact on your business goals
  • Identify possible vulnerabilities for your business processes to help in analyzing your enterprise risk
  • Create a risk awareness initiative and conduct training to make sure your organization appreciate IT risk so they can assist with your risk control program
  • Connect key risk scenarios to related business procedures to help determine risk responsibility
  • Determine risk appetite with executive management and key stakeholders to ensure they match
Get additional details about Progent's CRISC Risk Management Experts.

GIAC Certified Information System Security Consulting Assistance
Global Information Assurance Certification was established in 1999 to certify the skill of information technology security professionals. GIAC's goal is to assure that an accredited security consultant possesses the skills appropriate to deliver services in important areas of system, information, and program security. GIAC accreditations are recognized by businesses and government organizations all over the world including and the U.S. NSA. Progent's GIAC-certified information security audit specialists are available to assist your business in the areas of:

Learn additional information concerning Progent's GIAC Information Assurance Services.

Talk to a Certified Security Engineer
To see how you can access a certified Progent security engineer for online or onsite support in Indiana, phone 1-800-993-9400 or go to Remote Computer Help.



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    Stealth intrusion checking is a key part of any overall IT system security strategy. Progent's security experts can perform extensive penetration tests without the awareness of your company's internal IT resources. Unannounced penetration checking uncovers whether current security monitoring systems such as intrusion incident warnings and event history analysis are properly configured and consistently observed. Progent can implement ongoing autonomous penetration testing to define your internal/external attack surface and to identify ways that vulnerabilities, unsafe configurations, compromised credentials, overlooked patches, and unsound product defaults can be chained together by threat actors into the multi-vector attacks common to the latest variants of ransomware.

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    Cisco Cisco Unified Communications Manager, originally known as CallManager, functions as the heart of Cisco's communications and collaboration platform. CUCM and Unified CM Express provide a borderless IP-PBX by integrating with unified messaging applications that include Cisco Unified CM IM and Presence Service, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact center. Progent's Cisco-certified network consultants offer effective and affordable remote and onsite support to assist organizations of any size to build and maintain Unified CM deployments by providing Cisco Unified Communications Manager integration and technical support services that add maximum productivity. Progent can assist with any aspect of CUCM setup and troubleshooting in areas that include integrating Cisco VoIP phones and Video phones, reviewing dial plans, configuring SIP trunking and PSTN calling, deploying ISR routers with CUBE support, designing Cisco UCS server clustering solutions for high availability, performance tuning, and integration with Microsoft Exchange and Skype for Business.

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    NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) built for law practices. Progent can provide online access to NetDocuments consultants to assist your law firm to plan, configure, manage, optimize, or troubleshoot a document management system environment powered by NetDocuments.

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    Cisco's network security and remote connection products for small companies provide a comprehensive line of manageable security products to help safeguard your local and remote network infrastructure. Cisco's Virtual Private Network product family includes routers, firewalls, intrusion detection systems and Virtual Private Network concentrators. Progent's expert consulting staff includes experienced engineers with Cisco CCIE and Cisco Certified Network Professional qualifications who can assist your organization to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and other Cisco security technologies that fit best with your company objectives.

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    Progent offers cost-effective online access to an Oracle MySQL RDBMS administrator or software programmer and can help organizations of any size to configure and support MySQL within a robust network infrastructure that provides high levels of speed, scalability, and security. Progent also has experience assisting companies port applications from an Oracle environment to MySQL.

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    Microsoft 365 Exchange Online lets you use cloud-resident servers, mailboxes and other email components to reduce capital costs and management overhead. You can configure Microsoft 365 Exchange Online to host all your Exchange mailboxes, or you can set up a hybrid solution that combines both local as well as cloud-resident mailboxes. Progent's Microsoft-certified consultants offer budget-friendly remote technical support to assist your small businesses to assess the benefits of Microsoft 365 Exchange Online, plan a network topology that fits your functional requirements and IT budget, implement a non-disruptive move from your existing Exchange system to one that includes Microsoft 365 Exchange Online, train your management staff and end users, and provide as-needed consulting and troubleshooting.

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    Small to middle size companies can now enjoy all the advantages of Operations Manager and in addition have quick access to Progent's Microsoft and Cisco Premier network support professionals. With Progent's economically priced IT support programs, small businesses can select a simple System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing solution. Progent supports System Center Operations Manager 2007 to provide small business networks world-class availability, protection, and productivity.

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    Progent delivered a wireless integration environment that allowed a school to improve productivity and avoid the recurring costs of a dedicated wireline connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim wireless bridge is designed for connecting remote locations up to 2.5 miles apart and can extend to even greater ranges. This wireless solution provided better performance and dependability than simply amplifying the 802.11b wireless connection, and because it uses the 5.8Ghz band it provided immunity to outside interference.

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    VMware's market leading Site Recovery Manager (SRM) is a component of VMware vCenter that lets you orchestrate, automate and verify a consistent runbook for restoring services quickly after a breakdown. Site Recovery Manager supports centrally managed and automated disaster recovery, application mobility, plus non-intrusive site migration, failback and site re-protect. Site Recovery Manager also allows non-intrusive testing for site recovery, upgrades and fixes and can generate reports to verify full service restoration, validate SLAs and prove compliance. Progent can provide the support of a VCDX certified VMware SRM consulting expert to help you to plan, configure, test and administer a DR system based on VMware SRM.

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