If your business computer network is in Indiana you can now get fast online technical support from a UNIX or CCIE-certified consultant to resolve the toughest issues involving your network. Progent offers the services of among the largest groups of UNIX and CCIE-certified support professionals available remotely of any nationwide support organization in the United States. The cost is competitive, charges are by the minute, engagement is immediate, and support is world class.
In case your Indiana network is located some distance from larger urban neighborhoods like Fort Wayne, Gary, Evansville, or South Bend, help from UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE engineers could be limited when you have an urgent situation. This can result in a loss of productivity for your company, angry customers, idle workers, and distracted management. By contacting Progent, you have access to a Certified engineer who can offer help whenever you require it to get your system on line.
Because Progent bills for telephone-based help per minute, your business owes exclusively for services delivered. Progent asks for no service activation surcharge. Some online support firms demand significant minimum payments or charge for each quarter hour or longer. Progent's one-minute granularity and straightforward billing model do away with large bills for speedy fixes.
If your Indiana company needs remote assistance for UNIX, Linux, Solaris, macOS and OS X or Cisco technology, visit Progent's remote support, phone 866-776-4368, or refer to Contact Progent.
Why is Progent's Remote Technical Support Program Special?
Progent's experienced staff of remote support professionals offers a wide range of in-depth computer knowledge. This allows Progent's online service experts to resolve the most complex technical problems more quickly than is feasible with ordinary independent service organizations or with the in-house support resources usually found in small or mid-size businesses. Progent has refined the technology and skills to fix technical issues efficiently in many different computer configurations that incorporate combinations of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco technologies. (See Progent's client testimonials.)
Progent's UNIX/Linux, Solaris, macOS and OS X, and CCIE service specialists have earned advanced credentials such as Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online service experts also hold a number of key Cisco credentials including Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional (CCSP), CCVP, and Design Associate.
To help companies who maintain environments powered by a mix of UNIX/Linux, macOS and OS X, and Microsoft Windows technology, Progent's remote service group makes available the assistance of engineers have earned important Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering high-level security consulting, Progent provides remote support from professionals who have qualified for the industry's top security certifications including Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's expertise combined with Progent's team-oriented approach to fixing technical problems streamlines trouble ticket escalation, if needed, to experts with relevant competence to deal with unusually tough support calls. This speeds up remediation of urgent network problems, avoids system downtime, and reduces technical support bills.
For organizations in the state of Indiana, Progent enables immediate online communication with a UNIX, Linux, Solaris, Apple macOS or OS X consultant for critical help to repair network issues that are threatening your business and are not within the skill set of your ordinary network service group. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CCIE-Certified service team can connect to your system via state-of-the-art remote troubleshooting utilities that allow them to provide fast and efficient diagnosis and remediation of serious IT problems.
Services Progent's Remote Consulting Experts Can Offer Your Indiana Business
Progent network consultants are qualified to provide advanced help for a comprehensive set of UNIX, Apple OS X, Cisco, and Microsoft technologies including:
Remote Troubleshooting and Consulting for UNIX, Linux, Sun Solaris, and Apple macOS and OS X Environments
Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X remote computer service staff can assist Indiana companies to maintain an extensive set of computer products and technologies that include system architecture, email solutions, security expertise for computer systems and business processes, Windows coexistence with UNIX/Linux, Solaris, or Apple macOS and OS X platforms, virtual server products for processor consolidation and streamlined management, and migration from dated applications to current solutions based on updated versions of UNIX, Linux, Solaris, macOS and OS X, or Windows.
Progent's service professionals can provide remote troubleshooting for systems powered by leading derivatives of the UNIX OS such as:
Apple macOS and OS X,
IBM AIX Open UNIX,
Berkeley UNIX (BSD),
SCO UNIX and
Silicon Graphics IRIX or familiar Linux packages including
Cisco Network Infrastructure and Security Solutions
Progent leads the IT consulting arena for offering fast and economical access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are high-level network consultants who earn this prestigious certification by completing strenuous examinations given by Cisco. In most cases Cisco CCIEs are hired by big corporations or nationwide Internet service providers, and so their help is not conveniently accessible to smaller companies.
Progent is one of the only network support organizations that ensures that Cisco CCIEs are accessible to support small and medium sized organizations. In addition, Progent offers convenient communication with a CCIE by telephone so you can benefit from timely assistance for critical network problems that are disrupting your productivity but are outside the scope of your local IT maintenance group. Progent's CCIE engineers can access your environment by utilizing the latest remote troubleshooting technology in order to provide rapid and affordable analysis and resolution of critical network trouble. For more information on Progent's expertise in Cisco infrastructure, visit Cisco Network Engineering Expertise.
Microsoft Partner for Phone-based Expertise for Windows
Progent's Microsoft-premier remote service engineers can deliver computer repair and consulting assistance for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can provide your company the expertise of support engineers who can assist your company with a wide range of platform practice areas including
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 support,
Microsoft Exchange Server 2016 migration, Exchange 2013 integration,
Microsoft Exchange Server 2010 management,
SharePoint Server design,
Skype for Business Server integration consulting and Lync Server migration, Microsoft Forefront Threat Management Gateway 2010 administration and ISA Server 2006 migration, MS SQL Server 2017 consulting,
Microsoft SQL Server 2016 migration and development, and SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring,
System Center 2012 Operations Manager monitoring and reporting,
Project Server and Server Online training,
Small Business Server consulting, and
Windows Essentials migration and cloud integration.
Certified System Security Professionals
Progent offers you the services of expert CISM and ISSAP security consultants who offer a variety of system protection solutions to strengthen the defenses of your UNIX, Linux, Sun Solaris, or macOS and OS X environment against attacks or help your business to recuperate rapidly from an attack. Security solutions provided Progent include: extensive security audits using platforms such as GFI LANguard, NMAP Port Scanner, and software from Solar Winds and Nikto; rapid recuperation from virus and worm attacks; integrating firewalls; establishing secure techniques for off-site and mobile connectivity; protecting your email infrastructure from viruses, spam and directory harvest attacks; and setting up 24x7 automated monitoring. For more on Progent's security expertise for small and midsize companies, go to Progent's Engineering Support for System Security.
Business Applications Services: Online Classes, Custom Programming, Integration
Progent's Apple Mac technology consultants can promote the creative facets of Mac environments by providing help services and education in graphics, sound, and video. Progent's consultants offer help in a range of Apple Mac applications such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video production facility.
Progent's Application Experts Team offers in-depth engineering expertise and education in specific application fields including Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, programming, and education for familiar Microsoft business applications such as CRM, MS Project, MS Word, and Microsoft Excel. To read additional information on Progent's consulting, customization, and training offerings for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Services.
Call Center Support Alternatives
Progent offers a selection of service offerings for Call Center assistance including UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Services, and Call Center Consulting and Staffing Services.
Progent's Call Center Outsourcing Services are designed primarily for businesses who require the timely availability of a professional Help Desk but who have relatively small budgets and IT management bandwidth. Progentís Virtual Help Desk is a seamless extension of your existing Helpdesk resources. Progent can operate as a main Help Desk for your business, serve as an escalation resource for the most challenging network problems, or be available in overflow situations when your other service providers are too busy. Progent's Help Desk Call Center Consulting Services can aid you in establishing an efficient new Call Center or enhancing your current one, selecting or programming Help Desk software products to meet the particular needs of your company, or adding temporary staff to work online with your internal Call Center group to deal with demanding events like software migrations. To find out additional information concerning Progent's Call Center outsourcing, refer to Progent's Call Center Services.
Progent's Remote Support Tools
Progent has developed a set of optimized technologies, refined during years of use, dedicated to allowing the highest quality of efficiency for delivering online engineering help and repair for small and medium-size company information systems. Progent offers secure Virtual Private Network support for VPN gateways from a variety of popular companies such as Microsoft, Cisco, Sonicwall and Watchguard. Protected VPN offsite access enables the engineers of Progent's remote service group to interface to your system remotely without violating network security.
Progent's highly evolved service reporting system includes comprehensive records for all support delivered to Progent's clients. Each active Progent team engineer has the benefit of the details of services rendered to each customer by any staff engineer. This history of trouble tickets and resolutions is structured as an easily retrievable internal knowledge base that allows Progent's online technical professionals to share their knowledge company-wide to make sure that the efficiency of Progent's support services grows over time. Progent's partnerships with key vendors such as Cisco and Microsoft permit access to additional vast support databases and to manufacturers' internal technical staff that allow Progent's remote consulting specialists to come up with the best solutions promptly.
Talk to a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Support Expert Now
To see how you can get in touch with a UNIX, Linux, Solaris, macOS or OS X consultant or a Cisco CCIE for emergency online engineering assistance in Indiana, phone 1-800-993-9400 or visit Urgent Remote Computer Support.