If your business IT network is in the state of Indiana you can depend on fast online contact with a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE professional to fix the toughest problems involving your computer network. Progent offers the services of among the largest teams of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consulting experts accessible by phone of any nationwide service firm in the country. The cost is affordable, billing is per minute, sign-up is quick, and service is unbeatable.
In case your Indiana organization is based outside of larger metropolitan neighborhoods such as Fort Wayne, Gary, Evansville, or South Bend, access to UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified engineers is often limited when you have an urgent situation. This could mean lost revenue for your business, upset clients, unproductive workers, and distracted executives. By calling Progent's online services, you can get in touch with a Certified consultant who can offer help whenever you need it to keep your information system operating.
Because Progent bills for remote help per minute, your business owes only for services provided. Progent asks for no initialization charge. Many remote support companies have significant minimum fees or bill for each quarter hour or longer. Progent's fine granularity and straightforward pricing model avoid large invoices for quick fixes.
If your Indiana company needs remote assistance for UNIX/Linux, Solaris, Apple macOS and OS X or Cisco technology, visit Progent's online support, phone 866-776-4368, or see Contact Progent.
Why is Progent's Online Support Program Special?
Progent's experienced team of online support engineers possesses a wide range of world-class computer skills. This allows Progent's online technical support experts to resolve the most complex network trouble faster than is feasible with ordinary third-party support firms or with the internal support resources commonly found in smaller companies. Progent has refined the technology and experience to fix problems efficiently in a wide variety of computer configurations that incorporate mixtures of UNIX/Linux, Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (Check out Progent's client testimonials.)
Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE engineers have qualified for advanced certifications including Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote support team members also have a variety of key Cisco certifications including Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional, Voice Professional, CCDA and CCDP.
To assist companies who operate networks featuring a combination of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft Windows technology, Progent's remote support group can provide the help of engineers have earned prestigious Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide company-wide security consulting, Progent provides phone-based contact with professionals with important security credentials such as Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional consultants. The range of Progent's expertise combined with Progent's group approach to repairing technical difficulties streamlines service escalation, when called for, to experts with sufficient competence to deal with particularly tough problems. This accelerates resolutions of urgent network problems, avoids network downtime, and reduces technical support invoices.
For businesses throughout Indiana, Progent allows virtually instant remote access to a UNIX, Linux, Solaris, Apple macOS or OS X consultant for urgent support to repair technical issues that are damaging productivity and are beyond the scope of your ordinary IT maintenance organization. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-Certified support professionals can interface with your computer environment with state-of-the-art remote troubleshooting tools that allow them to deliver fast and efficient diagnosis and resolution of serious computer issues.
Troubleshooting Services Progent's Online Support Experts Can Provide Your Indiana Company
Progent network consultants can deliver advanced help for a comprehensive set of UNIX, Apple OS X, Cisco, and Microsoft Windows products and technologies such as:
Remote Expertise for UNIX, Linux, Solaris, and macOS and OS X Environments
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X remote network service staff can help Indiana companies with a large set of IT products and technologies that include system architecture, messaging solutions, security consulting for networks and business processes, Windows integration with UNIX, Linux, Sun Solaris, or macOS and OS X systems, virtual server products for server consolidation and streamlined management, and transitioning from out-of-date applications to current environments based on newer versions of UNIX, Linux, Solaris, Apple macOS and OS X, or Windows.
Progent's support professionals can provide remote troubleshooting for computers powered by major versions of the UNIX OS including:
macOS and OS X,
IBM AIX Operating System,
Berkeley UNIX (BSD),
Silicon Graphics IRIX or common Linux packages including
Debian GNU/Linux and
Cisco Network Infrastructure and Security Technology
Progent is unmatched in the network support arena for providing fast and affordable access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are high-level networking consultants who earn this rare credential by completing intense examinations supervised by Cisco. In most cases Cisco CCIEs are employed by large corporations or national ISPs, and so their skills are not conveniently available to smaller companies.
Progent is among the rare computer service firms that makes sure that Cisco CCIEs stay accessible to support small and mid-size businesses. Also, Progent can provide quick access to a Cisco CCIE by phone so that you can receive timely assistance for critical network problems that are impacting your business but are beyond the comfort zone of your local IT maintenance group. Progent's CCIE consultants can access your network via the latest remote troubleshooting technology to perform fast and cost-effective diagnosis and remediation of critical network problems. To see additional information about Progent's services for Cisco infrastructure, see Cisco Network Consulting Expertise.
Microsoft Partner for Phone-based Consulting for MS Windows
Progent's Microsoft-premier remote support experts can provide computer problem solving and IT support for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can provide your business the expertise of consulting engineers who can help you with a wide range of technology expertise such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 maintenance,
Microsoft Exchange 2019 Server planning and configuration,
MS Exchange Server 2016 migration, Exchange 2013 configuration,
Exchange Server 2010 management,
SharePoint Server 2016 migration and hybrid deployment support,
SharePoint Server 2019 design and deployment,
Skype for Business configuration consulting and Lync 2010 maintenance, Forefront TMG administration and ISA Server 2006 maintenance, Microsoft SQL Server 2017 consulting,
Microsoft SQL Server 2016 integration and development, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud monitoring,
Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server planning,
Small Business Server consulting, and
Windows 2012 R2 Essentials cloud integration.
Certified System Security Specialists
Progent provides you the services of expert CISM and ISSAP security engineers who offer a range of system protection services that can bolster the defenses of your UNIX, Linux, Solaris, or macOS and OS X environment against internal or external threats or help you to recover fast from an assault. Security solutions provided Progent include: comprehensive security evaluation utilizing tools such as GFI LANguard NSS, NMAP Port Scanner, and utilities from Metasploit and Hydra; quick recuperation from virus and worm assaults; setting up firewalls; planning secure techniques for off-site and mobile access; securing your email infrastructure from spam and directory harvest attacks; and offering continual network monitoring. To learn additional information on Progent's security expertise for small and midsize businesses, refer to Progent's Consulting Expertise for System Security.
Business Applications Support: Online Classes, Development, Troubleshooting
Progent's Mac technology experts can promote the creative aspect of Mac computing by offering consulting services and training in graphics, audio, and video. Progent's support professionals can provide help in a variety of Apple Mac programs including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video post-production studio.
Progent's Application Experts Group can supply in-depth consulting expertise and education in specific application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers consulting, programming, and education for Microsoft business applications such as CRM, MS Office Project, MS Office Word, and MS Excel. To read more information about Progent's consulting, customization, and education offerings for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Group.
Help Desk Support Options
Progent provides several programs for Help Desk assistance that include UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Help Desk Services, and Call Center Process Consulting and Staffing Services.
Progent's Call Center Outsourcing Services are intended mainly for businesses who require the timely availability of an effective Help Desk Call Center but who have relatively small budgets and internal support bandwidth. Progentís Virtual Help Desk is a transparent supplement to your current Help Desk staff. Progent can operate as a primary Call Center for your organization, represent an escalation resource for the most challenging network problems, or be available in those instances when your ordinary resources are swamped. Progent's Call Center Consulting Services can aid you in building an effective new Help Desk Call Center or enhancing your existing one, selecting or customizing Call Center application software to address the particular requirements of your company, or providing temporary staff to operate remotely with your in-house Call Center resources to deal with demanding scenarios like system upgrades. To learn additional information concerning Progent's Call Center support, see Progent's Help Desk Support.
Progent's Remote Service Tools
Get in Touch with a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Assistance Expert Now
Progent's sophisticated service reporting system keeps thorough documentation for all support provided to Progent's clients. Every authorized Progent team consultant has access to the history of services provided to each client by any staff engineer. This database of issues and resolutions is structured as a readily searchable internal database that allows Progent's remote support experts to communicate their experiences company-wide to ensure that the efficiency of Progent's technical support grows daily. Progent's certifications with key industry leaders such as Cisco and Microsoft make available other vast support knowledge bases as well as to manufacturers' in-house engineering personnel that allow Progent's online consulting specialists to arrive at the optimal resolutions promptly.
To see how you can ask a UNIX, Linux, Solaris, macOS or OS X consultant or a Cisco certified CCIE for urgent remote engineering expertise in Indiana, phone 1-800-993-9400 or visit Expert Remote Network Support.