If your business computer network is in Indiana you can now get fast online technical support from a UNIX or CCIE-certified consultant to resolve the toughest issues involving your network. Progent offers the services of among the largest groups of UNIX and CCIE-certified support professionals available remotely of any nationwide support organization in the United States. The cost is competitive, charges are by the minute, engagement is immediate, and support is world class.
In case your Indiana network is located some distance from larger urban neighborhoods like Fort Wayne, Gary, Evansville, or South Bend, help from UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE engineers could be limited when you have an urgent situation. This can result in a loss of productivity for your company, angry customers, idle workers, and distracted management. By contacting Progent, you have access to a Certified engineer who can offer help whenever you require it to get your system on line.
Because Progent bills for telephone-based help per minute, your business owes exclusively for services delivered. Progent asks for no service activation surcharge. Some online support firms demand significant minimum payments or charge for each quarter hour or longer. Progent's one-minute granularity and straightforward billing model do away with large bills for speedy fixes.
If your Indiana company needs remote assistance for UNIX, Linux, Solaris, macOS and OS X or Cisco technology, visit Progent's remote support, phone 866-776-4368, or refer to Contact Progent.
Why is Progent's Remote Technical Support Program Special?
Progent's experienced staff of remote support professionals offers a wide range of in-depth computer knowledge. This allows Progent's online service experts to resolve the most complex technical problems more quickly than is feasible with ordinary independent service organizations or with the in-house support resources usually found in small or mid-size businesses. Progent has refined the technology and skills to fix technical issues efficiently in many different computer configurations that incorporate combinations of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco technologies. (See Progent's client testimonials.)
Progent's UNIX/Linux, Solaris, macOS and OS X, and CCIE service specialists have earned advanced credentials such as Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online service experts also hold a number of key Cisco credentials including Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional (CCSP), CCVP, and Design Associate.
To help companies who maintain environments powered by a mix of UNIX/Linux, macOS and OS X, and Microsoft Windows technology, Progent's remote service group makes available the assistance of engineers have earned important Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering high-level security consulting, Progent provides remote support from professionals who have qualified for the industry's top security certifications including Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's expertise combined with Progent's team-oriented approach to fixing technical problems streamlines trouble ticket escalation, if needed, to experts with relevant competence to deal with unusually tough support calls. This speeds up remediation of urgent network problems, avoids system downtime, and reduces technical support bills.
For organizations in the state of Indiana, Progent enables immediate online communication with a UNIX, Linux, Solaris, Apple macOS or OS X consultant for critical help to repair network issues that are threatening your business and are not within the skill set of your ordinary network service group. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CCIE-Certified service team can connect to your system via state-of-the-art remote troubleshooting utilities that allow them to provide fast and efficient diagnosis and remediation of serious IT problems.
Services Progent's Remote Consulting Experts Can Offer Your Indiana Business
Progent network consultants are qualified to provide advanced help for a comprehensive set of UNIX, Apple OS X, Cisco, and Microsoft technologies including:
Remote Troubleshooting and Consulting for UNIX, Linux, Sun Solaris, and Apple macOS and OS X Environments
Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X remote computer service staff can assist Indiana companies to maintain an extensive set of computer products and technologies that include system architecture, email solutions, security expertise for computer systems and business processes, Windows coexistence with UNIX/Linux, Solaris, or Apple macOS and OS X platforms, virtual server products for processor consolidation and streamlined management, and migration from dated applications to current solutions based on updated versions of UNIX, Linux, Solaris, macOS and OS X, or Windows.
Progent's service professionals can provide remote troubleshooting for systems powered by leading derivatives of the UNIX OS such as:
Apple macOS and OS X,
IBM AIX Open UNIX,
Berkeley UNIX (BSD),
SCO UNIX and
Silicon Graphics IRIX or familiar Linux packages including
Cisco Network Infrastructure and Security Solutions
Progent leads the IT consulting arena for offering fast and economical access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are high-level network consultants who earn this prestigious certification by completing strenuous examinations given by Cisco. In most cases Cisco CCIEs are hired by big corporations or nationwide Internet service providers, and so their help is not conveniently accessible to smaller companies.
Progent is one of the only network support organizations that ensures that Cisco CCIEs are accessible to support small and medium sized organizations. In addition, Progent offers convenient communication with a CCIE by telephone so you can benefit from timely assistance for critical network problems that are disrupting your productivity but are outside the scope of your local IT maintenance group. Progent's CCIE engineers can access your environment by utilizing the latest remote troubleshooting technology in order to provide rapid and affordable analysis and resolution of critical network trouble. For more information on Progent's expertise in Cisco infrastructure, visit Cisco Network Engineering Expertise.
Microsoft Partner for Phone-based Expertise for Windows
Progent's Microsoft-premier remote service engineers can deliver computer repair and consulting assistance for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can provide your company the expertise of support engineers who can assist your company with a wide range of platform practice areas including
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 support,
Microsoft Exchange Server 2016 migration, Exchange 2013 integration,
Microsoft Exchange Server 2010 management,
SharePoint Server 2016 migration consulting,
SharePoint Server 2013 application development,
Microsoft Skype for Business planning and deployment support and Lync Server maintenance, Microsoft Forefront TMG 2010 administration and ISA Server 2006 maintenance, Microsoft SQL Server 2017 consulting,
Microsoft SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring,
Microsoft System Center 2012 Operations Manager monitoring and reporting,
Project Server and Server Online planning,
Small Business Server consulting, and
Windows Essentials migration and cloud integration.
Certified System Security Engineers
Progent provides you contact with qualified CISM, CISA and CISSP security engineers who can deliver a variety of security services to strengthen the resistance of your UNIX, Linux, Sun Solaris, or Apple macOS and OS X network against attacks or help you to recover quickly from an attack. Security services available from Progent include: comprehensive security evaluation utilizing utilities such as GFI LANguard, EEYE Vulnerability Scanner, and utilities from Metasploit and Netcat; quick recuperation from malicious assaults; configuring firewalls; designing safe techniques for off-site and mobile access; securing your messaging infrastructure from viruses, spam and directory harvest attacks; and setting up 24x7 network monitoring. To find out more concerning Progent's security support for small and medium-size companies, see Progent's Professional Support for System Security.
Applications Services: Online Classes, Customization, Troubleshooting
Progent's Mac technology consultants can promote the creative aspect of Mac environments by offering help services and education in imaging, sound, and video. Progent's support professionals offer expertise in a range of Mac programs such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as scanning or digitizing audio or video or setting up an audio/video post-production studio.
Progent's Application Experts Group can supply in-depth consulting support and education in specific application areas including Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, custom development, and education for popular Microsoft business applications such as CRM, Project, MS Office Word, and Excel. To learn more information on Progent's consulting, programming, and education services for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Team.
Call Center Support Alternatives
Progent provides several service offerings for Call Center services that include UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Helpdesk Consulting and Staffing Services.
Progent's Help Desk Call Center Outsourcing Services are designed mainly for businesses who need the timely availability of an effective Help Desk Call Center but who have relatively small funds and IT management bandwidth. Progentís Virtual Help Desk is a transparent supplement to your existing Call Center resources. Progent can act as a main Help Desk Call Center for your organization, represent an escalation resource for tough network problems, or be ready in overflow instances when your ordinary resources are swamped. Progent's Help Desk Call Center Consulting Services can assist you in establishing an efficient new Help Desk Call Center or improving your existing one, selecting or programming Help Desk Call Center software products to meet the special requirements of your company, or adding temporary personnel to work remotely in conjunction with your internal Help Desk resources during demanding events such as system upgrades.
Progent is a Microsoft Partner and maintains a skilled team of Cisco-authorized networking experts. Progent's Help Desk Call Center staff of experienced UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft professionals are ready to offer your clients instant access to a dependable technical support resource with years of experience delivering telephone-based support and online troubleshooting for small and midsize business information systems. Progent's concentration is on giving the Help Desk a respected image as a significant driver of company productivity, and Progent's target is to fix and not just record problems. To find out more information about Progent's Help Desk support, see Progent's Call Center Services.
Progent's Remote Technical Support Technologies
Progent has deployed a set of customized tools, evolved during more than a decade of use, focused on allowing the most advanced standard of service for providing online engineering help and troubleshooting for small and midsize business information networks. Progent provides safe Virtual Private Network support for gateways from multiple popular sources including Microsoft, Cisco, Sonicwall and Watchguard. Secure VPN remote access permits the engineers of Progent's Technical Response Center to interface to your environment remotely without compromising network security.
Progent's sophisticated service reporting system keeps thorough histories of all support delivered to Progent's clients. Each authorized Progent staff engineer has access to the history of support delivered to each customer by any team engineer. This archive of issues and fixes is organized as a readily searchable proprietary database that enables Progent's remote support experts to communicate their experiences company-wide to make sure that the value of Progent's support services grows daily. Progent's certifications with key industry leaders such as Cisco and Microsoft permit access to other vast technical support knowledge bases and to vendors' internal engineering personnel that enable Progent's online service experts to come up with the best solutions promptly.
Talk to a UNIX/Linux or Cisco Network Assistance Specialist Immediately
To see how you can ask a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Certified CCIE for emergency phone-based engineering help in Indiana, phone 1-800-993-9400 or go to Urgent Online Computer Support.