If your business network is in the state of Indiana you can now get quick phone-based access to a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE professional to help with complex problems affecting your network. Progent retains one of the largest teams of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consulting experts available by phone of any nationwide service firm in the country. Rates are affordable, charges are per minute, engagement is fast, and service is unbeatable.
In case your Indiana organization is located away from larger urban areas such as Fort Wayne, Gary, Evansville, or South Bend, help from UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE engineers could be problematic when you have an urgent situation. This could mean a loss of income for your business, upset customers, idle workers, and defocused executives. By calling Progent's remote support, you have access to a Certified professional ready to offer expertise when you require it to get your network running.
Because Progent charges for online help by the minute, your business is invoiced just for technical help provided. Progent requires no service activation charge. Some remote consulting companies demand large minimum time requirements or bill for each quarter hour or more. Progent's by-the-minute granularity and straightforward pricing mechanism eliminate unexpectedly large tabs for fast fixes.
If your Indiana business needs online assistance for UNIX, Linux, Solaris, macOS and OS X or Cisco technology, visit Progent's remote help, phone 866-776-4368, or go to Contact Progent.
What Makes Progent's Remote Technical Support Services Unique?
Progent's experienced staff of remote support engineers has a broad array of world-class information technology skills. This enables Progent's online service experts to deal successfully with the most complex network trouble more quickly than is possible with typical third-party support organizations or with the internal support resources usually found in smaller companies. Progent has refined the tools and experience to fix problems economically in many different computer environments that feature mixtures of UNIX, Linux, Solaris, macOS and OS X, Microsoft, and Cisco products. (Check out Progent's customer testimonials.)
Progent's UNIX/Linux, Solaris, macOS and OS X, and CISCO CCIE support experts have been awarded professional credentials such as Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online service team members also hold a number of high-level Cisco credentials which include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, CCSP, Voice Professional, and Design Associate.
In order to help businesses who run networks featuring a combination of UNIX/Linux, macOS and OS X, and Microsoft Windows technology, Progent's online support group makes available the expertise of support specialists who hold prestigious Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). For delivering advanced security expertise, Progent provides online support from professionals with a variety of security certifications including CISM consultants, CISSP specialists, and Information System Security Architecture Professional consultants. The range of Progent's technical knowledge coupled with Progent's cooperative approach to repairing network difficulties allows trouble ticket escalation, if appropriate, to specialists with sufficient competence to resolve particularly tough support calls. This accelerates resolutions of emergency problems, prevents network downtime, and reduces maintenance invoices.
For businesses in the state of Indiana, Progent allows immediate online access to a UNIX, Linux, Solaris, Apple macOS or OS X engineer for urgent assistance to repair network problems that are affecting your business and are not within the experience of your on-hand network support resources. Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE-Certified support professionals can connect to your network by means of state-of-the-art remote troubleshooting tools that allow them to provide rapid and affordable analysis and resolution of serious network problems.
Troubleshooting Services Progent's Remote Support Experts Can Offer Your Indiana Company
Progent online professionals are qualified to offer advanced support for a comprehensive array of UNIX, Apple Mac, Cisco, and Windows technologies including:
Online Support Services for UNIX, Linux, Sun Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X remote computer service team can help Indiana companies to maintain a broad assortment of IT products and technologies that include network architecture, messaging solutions, security expertise for computer systems and business processes, Windows coexistence with UNIX/Linux, Sun Solaris, or Apple macOS and OS X platforms, VMware products for processor consolidation and centralized management, and transitioning from older applications to modern environments powered by updated versions of UNIX, Linux, Sun Solaris, macOS and OS X, or MS Windows.
Progent's service professionals offer remote technical help for computers powered by leading variants of UNIX including:
Apple macOS and OS X,
IBM AIX Open UNIX,
SCO UNIX and
SGI/Irix or familiar Linux packages such as
Debian GNU/Linux and
Cisco Network Architecture and Security Products
Progent leads the IT consulting industry for offering immediate and economical communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after network professionals who earn this prestigious credential by completing thorough testing supervised by Cisco. The vast majority of CCIEs are employed by big corporations or national ISPs, and so their skills are not readily accessible to small and mid-size businesses.
Progent is one of the only IT technology service providers that ensures that CCIEs are available to support small and medium sized organizations. In addition, Progent facilitates convenient access to a CCIE via phone so your company can get timely support for critical network problems that are hurting your productivity but are not within the experience of your ordinary network maintenance personnel. Progent's CCIE support experts can tie into your network via sophisticated on-line troubleshooting tools in order to execute fast and affordable analysis and repair of critical network anomalies.
CCIE Premier engineers from Progent can assist your company to design, setup, and support a converged business network that can simplify operations, lower costs, and accelerate the path to profitability. By providing Cisco integrated services routers experience with Cisco Catalyst switches support and Cisco Aironet wireless products configuration assistance, Progent can greatly increase the business value of your network infrastructure in Indiana. To find out more concerning Progent's expertise in Cisco infrastructure, see Cisco Technology Engineering Expertise.
Microsoft Partner for Phone-based Expertise for Microsoft Windows
Progent's Microsoft-certified online service professionals can provide computer system troubleshooting and consulting assistance for the complete line of Microsoft server technologies. Progent is a Microsoft Partner and can offer your business the expertise of support professionals who can help your company with a wide range of platform expertise including
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Windows Server 2008 R2 support,
Microsoft Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 integration,
Exchange Server 2010 management,
SharePoint Server 2016 migration and hybrid integration consulting services,
SharePoint Server 2019 design and configuration,
Skype for Business integration consulting and Lync Server migration, Forefront Threat Management Gateway administration and ISA Server maintenance, MS SQL Server 2017 consulting,
SQL Server 2016 integration and programming, and SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring,
System Center 2012 Operations Manager monitoring and reporting,
Project Server training,
Small Business Server 2011 consulting, and
Windows 2012 R2 Essentials cloud integration.
Certified Security Professionals
Progent provides you access to qualified CISM, CISSP and ISSAP security consultants who can deliver a variety of security solutions that can strengthen the resistance of your UNIX, Linux, Solaris, or Apple macOS and OS X network against assaults or help you to revive rapidly from an attack. Security services provided Progent include: comprehensive security audits utilizing tools such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and products from Solar Winds and Hydra; quick recuperation from virus and worm attacks; configuring firewalls; establishing secure techniques for remote and mobile connectivity; protecting your messaging system from spam and DHA attacks; and implementing 24x7 proactive monitoring. To read additional information about Progent's security services for small and medium-size companies, refer to Progent's Engineering Expertise for Network Security.
Applications Support: Training, Development, Problem Solving
Progent's Mac technology experts can promote the creative aspect of Macintosh environments by providing help services and education in graphics, sound, and video. Progent's consultants offer help in a variety of Mac applications such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or configuring an audio/video post-production facility.
Progent's Application Experts Team offers professional engineering expertise and training in specific application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, custom development, and education for familiar Microsoft applications including CRM, Microsoft Project, Word, and Excel. To find out more information on Progent's consulting, custom programming, and education offerings for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Group.
Help Desk Support Options
Progent provides a variety of support programs for Help Desk Call Center services including UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Help Desk Services, and Call Center Process Consulting and Staffing.
Progent's Call Center Outsourcing Services are designed primarily for businesses who need the timely accessibility of a professional Call Center but who have relatively small funds and internal support bandwidth. Progentís Virtual Help Desk is a transparent supplement to your current Call Center resources. Progent can operate as a main Call Center for your business, serve as an escalation alternative for tough technical problems, or be available in those instances when your ordinary resources are swamped. Progent's Help Desk Call Center Consulting Services can assist you in establishing an effective new Call Center or enhancing your existing one, evaluating or programming Help Desk application software to meet the particular needs of your business, or adding supplemental personnel to operate remotely in conjunction with your in-house Call Center group during demanding scenarios such as system upgrades. To learn additional information on Progent's Call Center support and outsourcing services, see Progent's Call Center Services.
Progent's Online Service Tools
Progent has deployed a set of optimized technologies, evolved during more than a decade of field experience, dedicated to promoting the highest standard of service for providing remote technical help and repair for small and midsize business IT systems. Progent provides secure VPN support for VPN gateways from multiple popular sources including Microsoft, Cisco, Netscreen and Checkpoint. Secure VPN remote access allows the engineers of Progent's remote service group to link to your network without compromising system security.
Progent's powerful customer support reporting application includes comprehensive documentation of all support provided to Progent's customers. Each active Progent staff engineer has the benefit of the history of services rendered to each customer by any staff engineer. This history of issues and fixes is organized as an easily accessible internal database that enables Progent's online technical experts to communicate their experiences with the whole team to make sure that the quality of Progent's support improves over time. Progent's partnerships with major vendors such as Cisco and Microsoft make available additional vast technical support knowledge bases and to manufacturers' internal engineering personnel that enable Progent's online consulting experts to find the best solutions promptly.
Talk to a UNIX/Linux or Cisco Network Assistance Expert Now
To learn how to contact a UNIX, Linux, Solaris, macOS or OS X engineer or a Cisco certified CCIE for urgent phone-based professional expertise in Indiana, phone 1-800-993-9400 or visit Expert Remote Computer Support.