If your business computer network is in the state ofIndianayou can now get quick remote help from a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE professional to assist with emergency issues affecting your IT network. Progent retains among the most extensive groups of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consultants accessible online of any nationwide service firm in the United States. Rates are affordable, charges are per minute, sign-up is immediate, and support is world class.
In case yourIndianaoffice is based far from larger metropolitan neighborhoods such asFort Wayne, Gary, Evansville, or South Bend, access to UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE engineers could be limited when you have an emergency. This could mean a drop in revenue for your company, angry customers, unproductive employees, and defocused executives. By utilizing Progent, you have access to a Certified consultant ready to provide help whenever you require it to get your computer network on line.
Since Progent charges for telephone-based help per minute, your business owes exclusively for technical help received. Progent requires no startup charge. Some remote service companies apply significant minimum fees or bill for every quarter hour or more. Progent's fine granularity and straightforward billing model save you from unexpectedly large bills for fast solutions.
If your Indiana company requires technical support for UNIX/Linux, Solaris, macOS and OS X or Cisco technology, visit Progent's remote support, call 866-776-4368, or go to Contact Progent.
What Makes Progent's Online Technical Support Program Unique?
Progent's seasoned team of online support professionals has a wide array of world-class computer skills. This enables Progent's online service specialists to deal successfully with the most challenging technical problems more quickly than is feasible with ordinary third-party service firms or with the in-house IT resources usually found in small or mid-size businesses. Progent has developed the technology and experience to repair technical issues efficiently in a wide variety of network environments that feature combinations of UNIX, Linux, Solaris, macOS and OS X, Microsoft, and Cisco products. (Check out Progent's customer testimonials.)
Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CCIE engineers have earned major certifications including Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online support experts also hold a variety of key Cisco certifications which include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate, CCSP, Voice Professional, and Design Associate.
In order to assist companies who operate environments based on a combination of UNIX/Linux, macOS and OS X, and Microsoft Windows technology, Progent's remote service group can provide the assistance of consultants have earned prestigious Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide advanced security expertise, Progent provides phone-based support from engineers who have qualified for important security certifications such as Certified Information Security Manager Engineers, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional consultants. The scope of Progent's expertise combined with Progent's group approach to fixing network difficulties allows service escalation, if needed, to experts with relevant competence to resolve unusually intractable support calls. This accelerates resolutions of urgent network problems, prevents system downtime, and minimizes maintenance bills.
For businesses in the state of Indiana, Progent allows immediate online contact with a UNIX/Linux, Sun Solaris, macOS or OS X engineer for urgent expertise to troubleshoot computer issues that are hurting business productivity but are not within the experience of your local computer service organization. Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-Certified engineers can connect to your computer environment by means of the latest remote troubleshooting utilities that allow them to provide rapid and affordable analysis and resolution of serious network problems.
Services Progent's Remote Support Experts Can Offer Your Indiana Business
Progent service specialists are qualified to offer expert support for an extensive array of UNIX, Apple OS X, Cisco, and Windows solutions including:
Online Support Services for UNIX, Linux, Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X phone-based network support staff can help Indiana small businesses with an extensive array of information products and technologies that include system infrastructure, email support, security expertise for computer systems and business operations, Windows integration with UNIX/Linux, Solaris, or macOS and OS X systems, VMware products for processor economization and centralized administration, and transitioning from older applications to modern environments based on newer versions of UNIX, Linux, Solaris, macOS and OS X, or Microsoft Windows.
Progent's support experts can provide remote troubleshooting for systems powered by major versions of the UNIX platform including:
Apple macOS and OS X,
Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux packages such as
Debian GNU/Linux and
Cisco Network Architecture and Security Solutions
Progent leads the network support arena for providing fast and economical communication with Cisco CCIEs. Cisco-certified CCIEs are sought-after network professionals who are awarded this rare credential by completing intense examinations given by Cisco. Most Cisco CCIEs are hired by big corporations or nationwide ISPs, and consequently their services are not readily accessible to smaller companies.
CCIE Certified consultants from Progent can assist your business to architect, configure, and support a converged information system that can simplify operations, reduce costs, and accelerate time to positive ROI. By combining Cisco broadband routers experience with Cisco Catalyst switches consulting services and Cisco wireless products integration assistance, Progent can greatly enhance the business value of your connectivity environment in Indiana. To see more information on Progent's services for Cisco infrastructure, see Cisco Technology Consulting Services.
Microsoft Certified Partner for Online Consulting for Microsoft Windows
Progent's Microsoft-premier remote service experts offer computer system repair and IT help for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your organization the expertise of consulting engineers who can assist you with a broad range of platform practice areas including
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Microsoft Exchange Server 2019 integration,
MS Exchange 2016 Server migration, Microsoft Exchange Server 2013 configuration,
SharePoint 2019 planning and deployment,
SharePoint 2016 migration and hybrid deployment consulting,
Microsoft Teams consulting,
Microsoft Skype for Business planning and deployment consulting and Lync migration, Forefront Threat Management Gateway 2010 management and ISA Server migration, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise,
Microsoft SQL Server 2016 migration and development, and SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring,
Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server training,
Small Business Server 2011 support, and
Windows Essentials migration and cloud integration.
Certified System Security Consultants
Progent provides you contact with expert CISM and ISSAP security consultants who can deliver a variety of security services to strengthen the protection of your UNIX, Linux, Sun Solaris, or Apple macOS and OS X environment against internal or external threats or help you to revive promptly from an attack. Security solutions provided Progent include: extensive security evaluation utilizing utilities such as GFI LANguard, NMAP Port Scanner, and products from Metasploit and Nikto; rapid recuperation from malicious assaults; setting up firewalls; planning safe techniques for remote and mobile access; protecting your email infrastructure from viruses, spam and directory harvest attacks; and offering round-the-clock automated monitoring. To read more on Progent's security services for small and midsize companies, go to Progent's Consulting Services for Network Security.
Applications Services: Online Classes, Programming, Problem Solving
Progent's Apple Mac technology experts can support the creative aspect of Macintosh computing by providing consulting services and training in imaging, sound, and video. Progent's consultants offer help in a variety of Mac programs including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video production facility.
Progent's Application Experts Team can supply in-depth consulting support and training in special application areas such as ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also offers consulting, programming, and training for popular Microsoft applications including CRM, Office Project, Microsoft Office Word, and Microsoft Excel. To learn additional information about Progent's expertise, custom development, and training offerings for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Group.
Help Desk Call Center Outsourcing Options
Progent offers several service offerings for Help Desk Call Center assistance : UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Help Desk Services, and Call Center Consulting and Staffing.
Progent is a Microsoft Partner and maintains a skilled roster of Cisco-authorized network experts. Progent's Help Desk Call Center staff of experienced UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft professionals are ready to offer your customers convenient access to a dependable technical support team with years of experience in telephone-based support and remote access repair service for small and midsize business networks. Progent's focus is on earning the Call Center a respected image as a significant driver of business productivity, and Progent's goal is to fix and not just record problems. To find out more on Progent's Call Center support, go to Progent's Help Desk Call Center Services.
Progent's Remote Technical Support Tools
Progent has deployed a set of customized technologies, refined over years of field experience, focused on promoting the most advanced standard of service for delivering online technical help and repair for small and midsize company information networks. Progent offers safe VPN support for VPN gateways from multiple popular vendors such as Microsoft, Cisco, Netscreen and Checkpoint. Secure VPN remote connectivity enables the experts of Progent's online support team to connect to your network without breaching system security.
Progent's highly evolved service database application stores comprehensive histories for all support delivered to Progent's customers. Every active Progent staff engineer has access to the history of services rendered to every customer by any staff member. This history of problems and solutions is structured as a readily accessible proprietary database that permits Progent's online technical professionals to share their knowledge company-wide to ensure that the efficiency of Progent's technical support grows over time. Progent's partnerships with major industry leaders such as Cisco and Microsoft make available additional vast technical support databases as well as to manufacturers' internal engineering personnel that allow Progent's online consulting experts to come up with the best solutions promptly.
Talk to a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Assistance Expert Now
To find out how to ask a UNIX/Linux consultant or a Certified CCIE for urgent remote engineering help in Indiana, call 1-800-993-9400 or go to Expert Remote Network Support.