If your business information network is inIndianayou can depend on quick phone-based access to a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE consultant to resolve critical issues that threaten your network. Progent offers the services of one of the largest groups of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consulting experts available remotely of any nationwide service organization in the U.S. The cost is reasonable, charges are per minute, sign-up is immediate, and support is unbeatable.
In case yourIndiananetwork is based outside of more populated urban neighborhoods likeFort Wayne, Gary, Evansville, or South Bend, contact with UNIX or Cisco CCIE experts could be problematic when there's a network crash. This could mean a loss of income for your business, angry clients, idle employees, and defocused executives. By contacting Progent, you can get in touch with a Certified professional ready to deliver help when you have to have it to get your system running.
Because Progent bills for online help on a per-minute basis, your company owes exclusively for support delivered. Progent asks for no startup surcharge. Some remote support firms have large minimum payments or charge for every fifteen minutes or longer. Progent's by-the-minute granularity and simple billing mechanism do away with unexpectedly large bills for fast solutions.
If your Indiana business requires remote assistance for UNIX/Linux, Solaris, macOS and OS X or Cisco technology, visit Progent's remote support, phone 866-776-4368, or see Contact Progent.
Why is Progent's Online Support Program Unique?
Progent's experienced staff of remote support engineers possesses a broad array of world-class information technology knowledge. This allows Progent's remote technical support experts to resolve the most challenging network trouble faster than is feasible with ordinary independent support organizations or with the internal IT staff commonly available to small or mid-size businesses. Progent has refined the tools and experience to fix problems economically in a wide variety of computer environments that feature combinations of UNIX/Linux, Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (Check out Progent's customer testimonials.)
Progent's UNIX, Linux, Solaris, macOS and OS X, and CISCO CCIE consultants have qualified for professional credentials such as Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online service engineers also hold a variety of high-level Cisco certifications which include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate, CCSP, Voice Professional, and Design Associate.
To assist businesses that maintain environments powered by a combination of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft Windows operating systems, Progent's remote support team makes available the expertise of engineers who hold important Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). For delivering company-wide security expertise, Progent provides online support from engineers who have earned a variety of security credentials including Certified Information Security Manager consultants, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's technical knowledge combined with Progent's group approach to fixing network problems streamlines service escalation, if needed, to experts with relevant competence to resolve unusually tough support calls. This accelerates remediation of urgent network problems, prevents network disruption, and reduces maintenance invoices.
For companies in the state of Indiana, Progent offers immediate online access to a UNIX/Linux, Sun Solaris, macOS or OS X engineer for critical expertise to repair network problems that are impacting productivity but are outside the experience of your on-hand network support group. Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CCIE-Premier engineers can interface with your computer environment with advanced remote troubleshooting utilities in order to perform rapid and efficient diagnosis and remediation of serious network problems.
Troubleshooting Services Progent's Phone-based Consulting Experts Can Offer Your Indiana Company
Progent network engineers are qualified to offer expert support for a comprehensive array of UNIX/Linux, Apple Mac, Cisco, and Windows products and technologies such as:
Online Troubleshooting and Consulting for UNIX/Linux, Sun Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X phone-based computer service staff can assist Indiana companies with an extensive assortment of IT products and technologies such as network architecture, email solutions, security consulting for networks and company operations, Windows coexistence with UNIX/Linux, Sun Solaris, or macOS and OS X platforms, VMware products for processor consolidation and streamlined management, and migration from out-of-date systems to modern environments powered by newer versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or MS Windows.
Progent's service professionals offer online technical help for systems based on popular derivatives of UNIX such as:
Apple macOS and OS X,
Berkeley UNIX (BSD),
SGI/Irix or common Linux packages including
Debian GNU/Linux and
Cisco Network Infrastructure and Security Solutions
Progent leads the network support industry for offering fast and economical access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after networking engineers who earn this rare certification only after strenuous examinations given by Cisco. Most CCIEs work for big corporations or national ISPs, and so their expertise is not conveniently available to small and midsize businesses.
Progent is one of the rare computer support firms that makes sure that CCIEs stay available to help small and mid-size businesses. In addition, Progent offers quick contact with a Cisco CCIE via telephone so your company can get timely assistance for urgent system problems that are impacting your business but are not within the experience of your local network support resources. Progent's CCIE support experts can tie into your network by utilizing sophisticated on-line troubleshooting technology in order to execute rapid and cost-effective diagnosis and resolution of serious system problems. To see more information on Progent's services for Cisco infrastructure, see Cisco Technology Consulting Support.
Microsoft Partner for Phone-based Expertise for MS Windows
Progent's Microsoft-premier remote service professionals can deliver computer problem solving and IT support for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your company the assistance of support engineers who can assist you with a wide variety of platform expertise including
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Windows Server 2008 R2 maintenance,
Microsoft Exchange 2019 deployment,
MS Exchange 2016 Server migration, Microsoft Exchange Server 2013 consulting,
Exchange Server 2010 monitoring and support,
SharePoint 2016 migration and hybrid integration expertise,
SharePoint Server 2019 design and deployment,
Microsoft Teams planning and integration,
Microsoft Skype for Business planning and deployment consulting and Lync migration, Microsoft Forefront TMG administration and ISA Server migration, MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise,
Microsoft SQL Server 2016 integration and development, and SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud monitoring and analytics,
System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server training,
Small Business Server consulting, and
Windows 2012 R2 Essentials cloud integration.
Certified Network Security Specialists
Progent provides you the services of expert CISM, CISSP and ISSAP security consultants who offer a range of security services that can bolster the defenses of your UNIX, Linux, Solaris, or Apple macOS and OS X network against assaults or help you to recover promptly from a breach. Security solutions offered by Progent include: in depth security analysis utilizing platforms such as GFI LANguard NSS, NMAP Port Scanner, and utilities from Metasploit and Hydra; rapid recuperation from malicious attacks; setting up firewalls; planning safe techniques for off-site and mobile access; protecting your messaging system from spam and directory harvest attacks; and implementing continual automated monitoring. To read additional information concerning Progent's security support for small and midsize businesses, refer to Progent's Professional Services for Network Security.
Applications Services: Online Classes, Development, Integration
Progent's Apple Mac technology consultants can support the creative aspect of Macintosh environments by providing consulting services and education in graphics, sound, and motion video. Progent's support professionals can provide expertise in a variety of Apple Mac programs such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video post-production facility.
Progent's Application Experts Group offers in-depth engineering expertise and education in special application fields such as ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also offers consulting, customization, and training for familiar Microsoft business applications such as CRM, Microsoft Office Project, Microsoft Word, and MS Excel. For more on Progent's expertise, programming, and education services for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Group.
Help Desk Call Center Outsourcing Alternatives
Progent offers a selection of support programs for Help Desk Call Center services : UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Services, and Help Desk Process Consulting and Staffing Services.
Progent's Help Desk Call Center Outsourcing Services are designed primarily for companies who need the timely accessibility of a professional Call Center but who have limited budgets and internal support resources. Progentís Virtual Help Desk is a transparent extension of your existing Call Center team. Progent can operate as a primary Help Desk for your business, serve as an escalation resource for the most challenging network problems, or be available in those situations when your ordinary service providers are swamped. Progent's Call Center Consulting Services can assist you in establishing an effective new Call Center or enhancing your existing one, selecting or customizing Call Center application software to address the special needs of your company, or providing supplemental staff to work online in conjunction with your internal Help Desk resources during high-demand scenarios such as software migrations. To learn more information concerning Progent's Help Desk support, see Progent's Help Desk Support.
Progent's Online Service Technologies
Progent has deployed an arsenal of customized tools, evolved over many years of use, focused on promoting the highest standard of service for providing remote technical support and repair for small and midsize business information systems. Progent provides safe VPN support for VPN gateways from a variety of leading vendors including Microsoft, Cisco, Sonicwall and Checkpoint. Secure VPN online connectivity enables the consultants of Progent's remote service group to connect to your network without violating system security.
Progent's advanced customer support database system stores thorough documentation for all service provided to Progent's clients. Each active Progent staff consultant has the benefit of the history of support rendered to every customer by any staff member. This database of trouble tickets and solutions is structured as an easily searchable internal knowledge base that permits Progent's online technical experts to communicate their knowledge company-wide to make sure that the efficiency of Progent's support services improves daily. Progent's certifications with key industry leaders including Cisco and Microsoft permit access to other extensive technical support knowledge bases and to manufacturers' in-house engineering staff that allow Progent's online service experts to come up with the best resolutions quickly.
Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Support Expert Now
To learn how to contact a UNIX/Linux consultant or a Cisco CCIE for urgent remote consulting support in Indiana, call 1-800-993-9400 or go to Expert Online Computer Support.