If your business computer network is in Indiana you now have quick phone-based technical support from a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE engineer to fix the toughest problems affecting your computer network. Progent maintains among the most extensive teams of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consultants accessible by phone of any independent service firm in the United States. Rates are competitive, billing is per minute, sign-up is fast, and service is unbeatable.

In case your Indiana network is located some distance from larger urban neighborhoods like Fort Wayne, Gary, Evansville, or South Bend, help from UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE experts may be limited when you have an emergency. This can result in a loss of productivity for your business, upset customers, unproductive employees, and defocused management. By calling Progent's online services, you can get in touch with a Premier engineer ready to offer assistance when you require it to keep your network on line.

Because Progent charges for telephone-based help on a per-minute basis, your business pays exclusively for support received. Progent requires no service activation charge. Some remote service firms have substantial minimum time requirements or charge for every fifteen minutes or longer. Progent's one-minute granularity and simple pricing mechanism save you from large bills for speedy fixes.

If your Indiana company requires technical help for UNIX/Linux, Solaris, macOS and OS X or Cisco technology, visit Progent's phone-based support, call 866-776-4368, or go to Contact Progent.

What Makes Progent's Remote Support Program Special?
Progent's experienced team of remote consulting professionals offers a broad range of world-class information technology skills. This enables Progent's remote technical support specialists to deal successfully with the most challenging technical problems faster than is feasible with typical independent service firms or with the in-house IT resources usually available to small or mid-size businesses. Progent has developed the technology and experience to repair technical issues efficiently in a wide variety of network environments that incorporate mixtures of UNIX, Linux, Solaris, macOS and OS X, Microsoft, and Cisco products. (Check out Progent's client testimonials.)

Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CISCO CCIE service specialists have earned major credentials including Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote service experts also have a variety of high-level Cisco certifications including Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional (CCSP), CCVP, CCDA and CCDP.

In order to assist companies that maintain environments featuring a combination of UNIX/Linux, Apple macOS and OS X, and Microsoft operating systems, Progent's online support group offers the expertise of support specialists with important Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering advanced security consulting, Progent provides remote contact with engineers who have qualified for recognized security certifications such as CISM consultants, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's expertise combined with Progent's cooperative approach to fixing network problems streamlines trouble ticket escalation, if needed, to experts with sufficient competence to deal with particularly tough problems. This accelerates resolutions of urgent problems, avoids system downtime, and minimizes technical support bills.

For businesses anywhere in Indiana, Progent allows virtually instant online communication with a UNIX/Linux, Sun Solaris, macOS or OS X consultant for emergency expertise to repair information system problems that are affecting your business but are beyond the scope of your on-hand IT support resources. Progent's UNIX/Linux, Solaris, macOS and OS X, and Cisco CCIE-Premier support professionals can connect to your system via advanced remote support utilities that allow them to provide rapid and efficient analysis and resolution of critical computer problems.

Services Progent's Remote Support Experts Can Offer Your Indiana Business
Progent's network consultants can deliver advanced support for a comprehensive set of UNIX/Linux, Apple OS X, Cisco, and Windows products and technologies such as:

Remote Troubleshooting and Consulting for UNIX, Linux, Sun Solaris, and macOS and OS X Environments
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X online network service team can help Indiana small businesses to maintain an extensive set of computer products and technologies including system infrastructure, messaging support, security consulting for computer systems and company operations, Windows integration with UNIX/Linux, Solaris, or macOS and OS X platforms, VMware technologies for processor consolidation and centralized management, and moving from dated applications to current solutions based on updated versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or MS Windows.

Progent's support experts can provide online technical help for computers based on major versions of the UNIX operating system including: Apple macOS and OS X, Sun Solaris, IBM AIX Operating System, HP-UX (Hewlett Packard UNIX), BSD, SCO and Silicon Graphics IRIX (SGI/IRIX) or common Linux products such as RedHat Linux, SUSE Linux, Debian-GNU and Slackware.

Cisco Network Infrastructure and Security Products
Progent leads the IT consulting industry for providing immediate and economical access to Cisco CCIEs. CCIEs are high-level networking engineers who are awarded this rare certification by passing intense testing given by Cisco. In most cases CCIEs are employed by large enterprises or nationwide Internet service providers, and consequently their expertise is not easily accessible to the general public.

CCIE Certified consultants from Progent can assist your business to architect, implement, and service an integrated business network that can simplify business processes, lower expenses, and speed the path to positive ROI. By combining Cisco integrated services routers experience with Catalyst switches support and Cisco wireless products configuration assistance, Progent can greatly enhance the business value of your information system in Indiana. To find out additional information on Progent's expertise in Cisco network appliances, visit Cisco Technology Professional Expertise.

Microsoft Partner for Remote Consulting for Microsoft Windows
Progent's Microsoft-expert remote service professionals offer network problem solving and consulting support for all Microsoft server platforms. Progent is a Microsoft Certified Partner and can provide your company the expertise of consulting engineers who can assist your company with a broad range of technology practice areas including Windows Server 2022 planning and integration expertise, Windows Server 2019 migration services, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 migration, MS Exchange 2019 planning and configuration, Microsoft Exchange Server 2016 planning and deployment, Exchange Server 2013 configuration, SharePoint 2019 planning and integration, SharePoint 2016 migration and hybrid deployment support, Microsoft Teams integration, Microsoft Skype for Business Server integration consulting and Lync Server 2010 migration, Forefront TMG 2010 administration and ISA Server 2006 migration, MS SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise, Microsoft SQL Server 2016 migration and development, and Microsoft SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics, System Center 2012 Operations Manager monitoring and reporting, Project Server planning, SBS Server consulting, and Windows Essentials migration and cloud integration.

Premier Security Experts
Progent provides you the services of accredited CISM, CISA and CISSP security professionals who can deliver a range of security services to strengthen the defenses of your UNIX/Linux, Sun Solaris, or Apple macOS and OS X environment against assaults or help your business to revive rapidly from a breach. Security solutions provided Progent include: in depth security audits utilizing technologies such as GFI LANguard NSS, EEYE Vulnerability Scanner, and products from Metasploit and Nikto; fast recovery from virus and worm attacks; integrating firewalls; planning safe architectures for off-site and mobile connectivity; securing your email infrastructure against spam and DHA attacks; and offering continual network monitoring. To learn more about Progent's security expertise for small and medium-size companies, see Progent's Engineering Services for Network Security.

Business Applications Services: Online Classes, Custom Development, Troubleshooting
Progent's Mac technology consultants can promote the creative aspect of Macintosh computing by providing help services and training in imaging, sound, and video. Progent's consultants can provide expertise in a variety of Apple Mac applications including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special jobs such as capturing or digitizing audio or video or setting up an audio/video production studio.

Progent's Application Experts Team offers professional consulting support and education in special application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, programming, and education for Microsoft applications including CRM, Office Project, Microsoft Office Word, and Microsoft Excel. To learn more information on Progent's expertise, customization, and training offerings for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Group.

Call Center Support and Outsourcing Options
Progent offers three support programs for Help Desk services : UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Help Desk Support Services, and Helpdesk Consulting and Staffing.

Progent's Help Desk Call Center Outsourcing Services are intended mainly for businesses who require the timely accessibility of a professional Call Center but who have relatively small funds and IT management bandwidth. Progent's Virtual Help Desk is a seamless extension of your existing Helpdesk team. Progent can operate as a main Call Center for your business, serve as an escalation resource for the most challenging network problems, or be ready in those instances when your ordinary resources are swamped. Progent's Help Desk Consulting Services can assist you in building an effective new Help Desk Call Center or improving your existing one, evaluating or programming Help Desk Call Center application software to meet the special needs of your business, or providing temporary personnel to work remotely with your in-house Help Desk Call Center resources during high-demand scenarios like software migrations.

Progent is a Microsoft-Certified Partner and maintains a skilled team of Cisco-authorized networking experts. Progent's Help Desk Call Center staff of experienced UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft experts are ready to give your customers easy access to a dependable support team with extensive background delivering telephone-based support and remote access troubleshooting for small and medium-size business networks. Progent's focus is on earning the Help Desk a positive image as a key contributor to business productivity, and Progent's mission is to fix rather than simply record problems. To learn more information on Progent's Help Desk service and outsourcing, see Progent's Help Desk Support.

Progent's Remote Service Technologies
Progent has developed an arsenal of optimized technologies, evolved over many years of use, dedicated to enabling the most advanced quality of service for delivering online technical support and troubleshooting for small and midsize business information networks. Progent provides secure VPN support for VPN gateways from a variety of popular companies including Microsoft, Cisco, Netscreen and Checkpoint. Secure VPN remote connectivity allows the engineers of Progent's Technical Response Center to connect to your network without compromising corporate security.

Progent's powerful customer support reporting application keeps thorough records of all support delivered to Progent's clients. Each authorized Progent team engineer has access to the history of services delivered to every customer by any staff engineer. This history of issues and fixes is structured as a readily retrievable internal knowledge base that permits Progent's online support professionals to share their experiences with the whole team to make sure that the value of Progent's support services improves over time. Progent's partnerships with major vendors such as Cisco and Microsoft make available other vast technical support knowledge bases as well as to manufacturers' internal support staff that enable Progent's online consulting experts to come up with the best resolutions quickly.

Talk to a UNIX/Linux or Cisco Technical Support Specialist Now
To see how you can ask a UNIX, Linux, Solaris, macOS or OS X engineer or a Cisco certified CCIE for urgent online engineering support in Indiana, call 1-800-993-9400 or visit Expert Remote Network Help.


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