If your business information network is in the state of Indiana you can now get quick online technical support from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified professional to fix critical issues involving your computer network. Progent maintains among the most extensive teams of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consulting experts accessible remotely of any independent support firm in the U.S. Rates are reasonable, charges are by the minute, sign-up is fast, and service is unbeatable.
If your Indiana office is situated some distance from larger urban areas including Fort Wayne, Gary, Evansville, or South Bend, help from UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified experts could be limited when there's a network crash. This could mean a drop in income for your company, upset customers, unproductive workers, and defocused management. By calling Progent's online services, you can get in touch with a Certified engineer ready to provide assistance when you require it to get your network running.
Since Progent charges for telephone-based support by the minute, your company pays exclusively for services provided. Progent asks for no service activation surcharge. Some online consulting firms have large minimum fees or charge for every fifteen minutes or more. Progent's one-minute granularity and straightforward billing mechanism save you from large invoices for speedy fixes.
If your Indiana business requires online assistance for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's phone-based support, call 866-776-4368, or go to Contact Progent.
Why is Progent's Remote Support Program Special?
Progent's seasoned staff of online support engineers has a broad range of world-class computer skills. This enables Progent's online technical support specialists to deal successfully with the most complex technical problems more quickly than is feasible with typical third-party service firms or with the internal IT resources commonly found in small or mid-size businesses. Progent has developed the tools and skills to fix problems efficiently in many different computer configurations that incorporate combinations of UNIX, Linux, Sun Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco technologies. (Check out Progent's customer testimonials.)
Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CCIE service specialists have been awarded professional credentials such as Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote support engineers also hold a variety of high-level Cisco certifications which include Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, CCNA, Security Professional, Voice Professional (CCVP), and Design Professional.
To help businesses that run networks featuring a mix of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft operating systems, Progent's remote support team makes available the assistance of engineers with important Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide high-level security consulting, Progent provides phone-based support from engineers who have been awarded recognized security credentials such as Certified Information Security Manager Engineers, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional engineers. The scope of Progent's expertise coupled with Progent's cooperative approach to repairing technical difficulties allows service escalation, if appropriate, to experts with sufficient background to resolve unusually tough problems. This accelerates resolutions of emergency problems, prevents network disruption, and reduces maintenance bills.
For organizations anywhere in Indiana, Progent offers fast remote communication with a UNIX, Linux, Solaris, Apple macOS or OS X specialist for critical support to repair technical issues that are hurting your business but are outside the skill set of your in-house computer maintenance resources. Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and Cisco CCIE-Certified service team can connect to your computer environment using advanced remote support tools in order to provide quick and economical diagnosis and resolution of serious network issues.
Troubleshooting Services Progent's Online Support Specialists Can Provide Your Indiana Business
Progent's network consultants are qualified to offer advanced assistance for a comprehensive set of UNIX/Linux, Apple Mac, Cisco, and Windows technologies including:
Remote Support Services for UNIX/Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX, Linux, Solaris, and macOS and OS X remote network support staff can assist Indiana small businesses to maintain a comprehensive assortment of IT products and technologies such as network architecture, messaging support, security expertise for computer systems and business processes, Microsoft Windows coexistence with UNIX/Linux, Solaris, or macOS and OS X systems, virtual server products for server consolidation and streamlined management, and migration from dated applications to current solutions powered by updated versions of UNIX/Linux, Solaris, macOS and OS X, or MS Windows.
Progent's support professionals offer remote technical help for systems powered by major variants of the UNIX operating system such as:
Apple macOS and OS X,
IBM AIX Open UNIX,
HP-UX (Hewlett Packard UNIX),
Silicon Graphics IRIX (SGI/IRIX) or familiar Linux packages such as
Cisco Network Infrastructure and Security Products
Progent is unmatched in the computer support arena for providing fast and economical access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are high-level network engineers who are awarded this prestigious credential by completing intense testing supervised by Cisco. Usually CCIEs work for large corporations or nationwide ISPs, and as a result their expertise is not readily accessible to the general public.
CCIE Premier experts from Progent can help your company to architect, configure, and support an integrated information system that can simplify business processes, reduce costs, and speed the path to productivity. By offering Cisco routers expertise with Catalyst switches consulting services and Aironet wireless products configuration help, Progent can dramatically enhance the strategic value of your information network in Indiana. To see more about Progent's support for Cisco network appliances, refer to Cisco Network Professional Services.
Microsoft Partner for Online Consulting for MS Windows
Progent's Microsoft-premier online support engineers offer computer problem solving and consulting assistance for the complete line of Microsoft server products. Progent is a Microsoft Partner and can offer your company the expertise of consulting engineers who can help your company with a wide range of platform expertise including
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Windows Server 2008 R2 support,
MS Exchange 2019 planning and configuration,
MS Exchange 2016 planning and deployment, Exchange 2013 configuration,
Microsoft Exchange Server 2010 maintenance,
SharePoint 2016 migration consulting services,
SharePoint Server 2019 planning and deployment,
Skype for Business Server configuration consulting and Lync Server maintenance, Forefront TMG 2010 management and ISA Server maintenance, MS SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 consulting,
Microsoft SQL Server 2016 migration and development, and SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring,
Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server training,
SBS Server consulting, and
Windows 2012 R2 Essentials migration and cloud integration.
Premier Network Security Consultants
Progent provides you contact with qualified CISA, CISM, and ISSAP security professionals who offer a range of security services that can strengthen the resistance of your UNIX/Linux, Solaris, or Apple macOS and OS X network against attacks or assist your business to recuperate rapidly from a breach. Security solutions available from Progent include: extensive security evaluation utilizing tools such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and products from Solar Winds and Nikto; rapid recovery from virus and worm assaults; integrating firewalls; establishing safe architectures for remote and mobile connectivity; securing your messaging system against spam and directory harvest attacks; and setting up 24x7 network monitoring. To find out additional information concerning Progent's security expertise for small and medium-size companies, refer to Progent's Professional Expertise for Network Security.
Applications Services: Webinar Training, Development, Troubleshooting
Progent's Mac technology experts can support the creative aspect of Mac environments by providing help services and training in graphics, sound, and motion video. Progent's support professionals offer expertise in a range of Mac programs such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or configuring an audio/video production studio.
Progent's Application Experts Group can supply in-depth engineering expertise and education in special application areas such as ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, customization, and education for familiar Microsoft applications such as Microsoft CRM, MS Project, MS Word, and Microsoft Excel. To read more concerning Progent's expertise, customization, and education offerings for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Applications Experts Team.
Call Center Service and Outsourcing Alternatives
Progent provides several service offerings for Call Center assistance that include UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Services, and Call Center Process Consulting and Staffing.
Progent's Help Desk Call Center Outsourcing Services are intended mainly for businesses who require the immediate accessibility of a professional Help Desk but who have relatively small funds and internal support bandwidth. Progentís Virtual Help Desk is a transparent extension of your current Help Desk staff. Progent can operate as a main Help Desk Call Center for your organization, serve as an escalation alternative for the most challenging technical issues, or be available in those instances when your ordinary service providers are swamped. Progent's Help Desk Consulting Services can assist you in building an efficient new Call Center or enhancing your current one, selecting or programming Call Center software products to meet the particular needs of your business, or providing temporary personnel to operate online with your in-house Help Desk resources to deal with high-demand events such as system upgrades. To learn more information about Progent's Help Desk Call Center service and outsourcing, go to Progent's Help Desk Call Center Services.
Progent's Remote Support Tools
Progent has developed an arsenal of optimized technologies, refined over years of field experience, focused on promoting the highest standard of service for delivering remote engineering support and repair for small and midsize company information networks. Progent provides safe Virtual Private Network support for gateways from multiple leading vendors such as Microsoft, Cisco, Sonicwall and Watchguard. Secure VPN remote access allows the experts of Progent's online support team to link to your environment remotely without breaching system security.
Progent's powerful customer support database software includes extensive documentation of all service provided to Progent's customers. Every active Progent staff engineer has access to the details of support delivered to each customer by any staff member. This database of issues and fixes is organized as an easily accessible proprietary database that enables Progent's remote support engineers to share their knowledge with the whole team to make sure that the efficiency of Progent's technical support improves daily. Progent's certifications with key industry leaders such as Cisco and Microsoft permit access to additional extensive support databases as well as to vendors' in-house technical personnel that allow Progent's online service specialists to find the best resolutions promptly.
Talk to a UNIX/Linux or Cisco Network Assistance Expert Immediately
To learn how to get in touch with a UNIX, Linux, Solaris, macOS or OS X consultant or a Certified CCIE for emergency phone-based consulting support in Indiana, phone 1-800-993-9400 or go to Urgent Online Network Support.