For office computer networks located anywhere in the state ofIndiana, Progent's Microsoft and Cisco certified professionals can provide phone support and remote troubleshooting to solve your computer system troubles quickly and cost effectively. Progent has acquired world-class expertise, software utilities, and support databases to diagnose and resolve computer network problems while avoiding the cost and delays normally associated with on-site service visits.

If yourIndianacompany is located outside of the larger metro areas such asFort Wayne, Gary, Evansville, or South Bend, your local computer network support options may be limited in skills, or unavailable during an emergency. This results in a office network that is unstable or causing productivity loss due to technical problems continuing for too long. Progentís group of field proven network engineers average more than twelve years of real-world industry experience, in the trenches of computer network support, performing a wide range of technical tasks for a diverse range of clients. This means you obtain not only the technical expertise needed for the task, but a consultant with demonstrated methods for applying that expertise to provide efficient network solutions.

Integration Help for Office 365 Applications and Services
Office 365 is Microsoft's growing family of productivity applications and cloud services offered on a subscription basis. Office 365 programs and cloud services are available in a variety of subscription plans targeted at markets ranging from students and households to global enterprises. Progent offers quick and affordable online access to specialists with expertise in Microsoft, Mac, iOS, and Android platforms. Progent can assist you to understand the wealth of subscription plans offered with Office 365 and configure your network with Office 365 so you derive maximum business value. Progent's Office 365 integration consultants support cross-vendor networks that incorporate Windows, macOS or OS X, and Linux software. Progent can also help your business to build and manage hybrid ecosystems that seamlessly combine local and cloud products and services.

Live Online Seminars for Desktop Applications
Progent provides live online classes for popular productivity software. Progent's Webinar training covers areas that include Office 365 Excel and Power BI reporting, Microsoft Office 365 Word VBA development, PowerPoint collaboration, Office Outlook calendar sharing, Office 365 Access programming, Microsoft Dynamics GP (Great Plains) migration, and Windows 10 management. Webinar-based instruction provides the benefits of traditional classroom seminars, such as immediate interaction between students and teachers, but eliminates the expenses of travel and the hassle of attempting to synchronize the schedules of many workers.

Unified CM and Cisco Unified CM Express Planning, Deployment and Troubleshooting
Cisco Unified Communications Manager (CUCM or Unified CM), formerly named CallManager, acts as the core of Cisco's communications and collaboration solution. Cisco Unified CM and Cisco Unified Communications Manager Express offer a borderless IP-PBX by integrating tightly with unified messaging apps such as Unified CM IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR), and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact center. Progent's Cisco-certified Cisco Unified CM experts can assist with any facet of Unified Communications Manager setup and troubleshooting in areas that include integrating Voice over IP phones and video IP phones, reviewing dial plans, integrating SIP trunks and CUBE internetworking, deploying Cisco ISR routers with CUBE networking support, designing UCS server clustering systems for high availability, and integration with Microsoft Exchange Server.

Examples of Online Consulting Services Offered by Progent for Cisco Routers
Among the common online Cisco router consulting services available from Progent's certified Cisco experts include configuring domain name, IP addressing, routing tables, NTP, and user accounts; configuring iBGP, aggregation, BGP to EIGRP redistribution, and static route injection into OSPF; fixing NAT configurations, routing configuration, and BGP peering arrangements; installing current IOS image; validating failover; fixing VPN tunnel and routing problems; creating a network diagram and documenting router setup; plus policy and redundancy strategy.

Planning and Support Services for System Center 2012 Virtual Machine Manager
Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consulting experts can assist businesses of all sizes to adhere to leading practices to set up SCVMM 2012 hosts and host groups, networking, storage systems, and library resources; design, implement, and administer private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can assist you to upgrade from an older edition of System Center Virtual Machine Manager or from a third-party management platform, and Progent can show you how you to enhance and repair your existing SCVMM 2012 environment so you realize maximum business value. Progent can also provide Virtual Machine Manager 2016 migration consulting to assist you to design and execute an efficient upgrade from Virtual Machine Manager 2012 to Virtual Machine Manager 2016 in order to benefit from stronger assurance features, high availability VMM storage options, and other enhancements.

Cisco Firepower NGFW Firewalls Consulting Experts
Cisco's Firepower Next Generation Firewalls deliver a significant performance boost over Cisco's popular ASA 5500-X security appliances and include centralized management and automation of advanced cybersecurity features like application visibility and control, next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco-certified CCIE-certified firewall experts can help you to design and carry out an efficient upgrade to Firepower firewalls from legacy ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower firewalls with Cisco's subscription-based security services to build and centrally manage network ecosystems that include branch offices, data centers, and cloud resources. For details about Cisco's Firepower portfolio of NGFWs Firewalls, refer to Cisco Firepower Series firewalls integration expertise.

Amazon Web Services (AWS) Migration Consulting Services
Progent's Amazon AWS planning and integration experts offer affordable remote support to assist businesses to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for expandable high-performance storage, and Amazon Glacier for value-priced archival storage. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, system design and review, pilot testing, deployment, administration, performance tuning, software license management, backup/restore mechanisms, and security strategies. Progent can provide advanced expertise with firewall configuration and VPN connections and can help you create cloud-based or hybrid ecosystems that seamlessly incorporate Amazon AWS services. Progent can provide as-needed support or Progent can provide comprehensive project management outsourcing services to help you migrate efficiently to the Amazon AWS platform.

Ransomware Removal and Recovery Consulting
Progent offers the help of seasoned ransomware recovery experts with the knowledge to reconstruct an information system that has suffered an attack by a ransomware cryptoworm like Ryuk, Dharma, Hermes, or Locky. To find out more, visit ransomware removal and restoration services.

Cost-effective Network Support Solutions
Many small organizations utilize poor metrics when searching for a computer network consultant. Cost per hour is usually not a good measure for value. A consultant with insufficient experience can take several times longer to perform the same task than a seasoned Information Technology expert. As an example, billing a third less per hour, but taking three times as long for the same job is not a bargain. Still worse, a badly designed or implemented network infrastructure that is unstable and difficult to manage or expand can cost an organization many times over its initial price because of lost productivity. Progent's customer testimonials from satisfied companies across the U.S. confirm the effectiveness of Progent's service model and the technical capability of Progent's staff of engineers.

After-hours Remote Support
Progent's economical after-hours remote technical support program provides companies round-the-clock access to remote technical support from Progent's Technical Response Center. Support services available beyond normal business hours include resolving issues with Microsoft server products, Windows desktop troubleshooting, help with MS Office applications, system backup/restore, and basic routing and switching support for Cisco technology.

Microsoft Exchange Server 2013 Migration Support
Microsoft Exchange 2013 includes significant improvements to the capabilities of its predecessor Microsoft Exchange 2010 and introduces powerful new features as well as a redesigned structure. These enhancements favorably impact key facets of IT like manageability, high availability (HA), security and compliance, cost of ownership, teamwork, expandability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can provide online or onsite support to help you administer, tune and debug your Exchange 2013 environment. Progent also offers Exchange 2016 migration expertise and Exchange Online consulting to help you move to a more up to date version of Exchange Server in an on-premises, cloud-hosted, or hybrid deployment model.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that lets you orchestrate, automate and test a repeatable process for restoring services rapidly following a breakdown. SRM provides centrally controlled and automated disaster recovery, application mobility, plus non-intrusive site relocation, failback and re-protect. SRM also supports transparent testing for disaster recovery, upgrades and fixes and can produce reports to verify complete service restoration, validate SLAs and prove compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consultant to assist you to design, deploy, test and maintain a DR system powered by VMware SRM.

Contact a Progent Network Consultant
To learn how you can access a Progent computer support expert for remote or onsite expertise in #(state), phone 1-800-993-9400 or visit Remote Network Help.



An index of content::

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    Progent's Microsoft-certified Internet Security and Acceleration Server consultants have extensive experience creating corporate security solutions for information systems with multiple sites, remote users, and line-of-business eCommerce applications. A Progent ISA Server consultant can help your small company plan and deploy a configuration of Microsoft ISA Server 2004 that supports your IT protection needs without restricting your network.

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    Progent provides national remote help and consulting services for companies that run networks based on variants of the Linux OS or whose IT systems feature a mix of Linux platforms/Linux and Microsoft Windows technology. Remote IT help provides optimum return for your information technology dollar by extending client efficiency and shortening the time charged for computer analysis and repair. Advanced online access utilities and experienced technicians and engineers allow Progent to handle most IT issues without squandering time and money by going to your location. In most of cases your network problems can be dealt with by telephone or via a combination of telephone help and remote connectivity. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISSP and ISSAP certified security specialists to assist you with the toughest system problems.

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    Progent's certified Internet Security and Acceleration Server consulting experts have extensive experience creating Microsoft-based security designs for information systems with many locations, remote workers, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall engineer can help your small business design and deploy an installation of Microsoft ISA Server 2004 that supports your information security requirements without restricting your productivity.

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    Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP Certification through thorough examination and significant experience with network security architecture. ISSAP security experts have comprehensive understanding of access control mechanisms and methodologies, telecommunications and network security, cryptography, requirements analysis, business continuity and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security experts can assist your company with all phases of architecture security.

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    Juniper Junos CLI Security Consultancies

    Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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  • Exchange 2013 Consultant Services
    Exchange 2013 Active Directory Network Consulting

    Microsoft Exchange 2013 includes significant improvements to the capabilities of its predecessor Exchange 2010 and introduces important new features plus a revamped architecture. These enhancements favorably impact vital areas such as ease of administration, availability, compliance, operational costs, collaboration, extensibility, performance, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting experts can assist your organization to evaluate the potential business benefits of migrating to Exchange Server 2013, design an efficient validation and deployment strategy, and educate your IT staff to manage your Microsoft Exchange 2013 environment. Progent can also provide ongoing remote consulting and support and management for Microsoft Exchange 2013.

  • Indiana Installation
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  • Microsoft Office XP Small Business IT Consultants
    24x7 Microsoft Technical Support Companies

    Progent's pricing policy is to bill for remote support and on-premises help by the minute. As a result, you are invoiced exclusively for received services. Progent does not demand a more expensive rate for after-hours or priority support, and within California or in areas where Progent offers on-site support, Progent does not bill for travel time except for emergency support where on-site work is less than four hours. Also, Progent applies no minimum charge and asks no retainer for support services provided during normal business hours. Many service firms impose large minimum payments or charge for every fifteen minutes or longer. Progent's small granularity eliminates large bills for fast solutions so you will not be tempted to permit minor problems to fester.

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    For custom application creation, Progent can supply programming experts to write business applications in areas such as commercial transaction webs, web site design, Microsoft Dynamics packages including Great Plains Software accounting system, and custom management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progentís experts can use Internet Information Services to create company-specific eCommerce applications based on Microsoft ASP.NET. In addition, Progent can provide experts in a wide array of custom program development platforms including SQL Server and Delphi. For custom e-Commerce software, Progent also can provide expertise in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.

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    Progent's Cisco CCIE network experts can assist your business to configure, manage, update and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall support, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone expertise, and CUCM/CallManager software consulting.

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    Progentís Microsoft-certified experts offer businesses of any size consulting, troubleshooting, and development expertise for Microsoft SharePoint Server and SharePoint Online. SharePoint is an enterprise solution that utilizes web technology for efficiently connecting people, teams and information. SharePoint Server offers a central spot for your employees or clients to connect to, manage, distribute and manipulate useful information, files, and software and to communicate with other people. Microsoft SharePoint allows quicker and better decisions, more efficient sharing across groups and more economical business practices. Windows SharePoint Services connect workers, clients, teams and major tasks with the knowledge theyíve developed in a manner that makes data easy to locate, download and re-use. Progent's SharePoint experts can assist you to support your current SharePoint environment or upgrade to the current version of SharePoint Server or to SharePoint Online.

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    Dynamics GP 2015 R2 (formerly Great Plains) introduces a new architecture that improves cloud integration, supports popular handheld devices, permits single sign-on with Azure Active Directory, and tightens security and compliance. Microsoft Dynamics 2015 R2 also simplifies reporting, incorporates new Workflows, expands the Web Client, and adds more than 100 improvements to its library of applications. Progent's Microsoft-certified and Cisco-certified consultants have the depth and breadth of technical skills and hands-on experience to address the many IT and business issues involved with deploying and managing Microsoft Dynamics GP 2015 R2 and can assist you to perform a smooth migration that will optimize the return on your investment in this mission-critical platform.

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    Microsoft Communications Server delivers Instant Messaging and Real Presence in an extensible, world-class package offering advanced protection, seamless integration with popular Microsoft software, an expandable, industry-standard development platform, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Communications Server allows cost savings and improved operational efficiencies, increased individual productivity, and better IP security. Microsoft Office Communications Server has been superseded by Lync, which itself has been replaced by Skype for Business. Progent's Microsoft-certified IM and Presence experts offer remote and on-premises configuration support and mediation help for your Office Communications Server 2007 environment and can help your organization to assess the advantages of migrating to Skype for Business. Progent can also help you to plan and carry out an efficient migration that will add significant strategic value to your IT system

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    Progent's Microsoft-certified experts offer network help and technology consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progentís support team can show you how to design, integrate, maintain and administer the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint, Windows Hyper-V, Microsoft Lync Server, Project Server, and System Center Operations Manager (SCOM).

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    Progent's Cisco-certified wireless consultants can assist your organization to assess the advantages of adopting Cisco wireless controllers to manage wireless deployments of any size. Progent can assist you to maintain and debug your current wireless network or help you plan and implement an efficient migration from earlier generation wireless controllers to modern solutions.

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    Microsoft Small Business Server (SBS) is an affordable collection of essential servers that offers the basis for a feature-rich but easy-to-manage IT network. The inter-connectivity requirements of the Microsoft .NET components bundled with Microsoft Small Business Server 2011 requires a network expert with hands-on background and broad experience in planning and implementing cohesive end-to-end business technology solutions. Progent's Microsoft-certified experts have broad experience with the technologies built into SBS 2011 and Microsoft SBS 2008. This expertise ensures you success in installing, managing, and troubleshooting IT environments based on the Microsoft SBS suite of servers and applications.

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