For business computer networks located anywhere in the state of Indiana, Progent's Microsoft certified consultants can provide online support and remote troubleshooting to solve your network issues fast and affordably. Progent has acquired enterprise-level expertise, advanced software tools, and support databases to diagnose and resolve network problems while avoiding the cost and delays associated with in-person service visits.
If your Indiana business is situated beyond the larger urban areas such as Fort Wayne, Gary, Evansville, or South Bend, your local computer support choices may be limited in skills, or unavailable during a crisis. This can result in a network environment that is unstable or causing efficiency loss due to technical issues persisting for too long. Progentís staff of expert network engineers average more than twelve years of real-world IT industry experience, in the trenches of IT support, performing a broad range of technical projects for a extensive range of customers. This means you obtain not just the technical know how needed for the job, but a professional with demonstrated methods for applying those skills to provide affordable network solutions.
Disaster Recovery/Business Continuity Planning Support Services
Progent can provide high-level remote expertise for disaster recovery/business continuity planning, validation, and education to assist your company to prepare for possible disasters, reduce downtime for your vital IT operations, eliminate data loss, and comply with regulatory mandates and business requirements. Progent's business continuity experts can work closely with your executive and network support group to provide risk and business impact evaluation, define dependencies, identify human and physical assets needed to run your business, prioritize crucial network services and specify acceptable recovery times, qualify colocation centers, set up secure remote access capability for crucial workers, plan notification systems and assign duties for staff, write a comprehensive recovery plan, and train key people to carry your business continuity plan. Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist you to design and build an affordable disaster recovery/business continuity solution for multi-site or hybrid cloud deployments using failover cluster technology field-tested in Microsoft's Azure public cloud.
Microsoft Windows 8.1 Management and Troubleshooting and Migration
Progent's certified Windows 8.1 consulting experts can provide a variety of technical services to assist companies of any size to maintain, administer, and troubleshoot networks that include desktops, laptops, tablets, or smartphones based on Windows 8.1. Progent's consultants also offer Windows 10 migration assistance.
Simple Engagement and Pricing Model
Progent's easy per-minute billing model requires no complicated contracts, retainers or hidden charges. Many other companies have minimum billable time or other additional charges that increase service. For remote support during normal business hours, you only get billed for the time spent resolving your issue. If it only requires ten minutes to solve your issue, then you are only billed for ten minutes. For advance scheduled onsite service work booked more than twenty-four hours in advance, you pay only for the time when Progent's expert is actually onsite working on your problems. Just Progent's competitive per-minute rate. For emergency same-day on-site service calls, you may be billed for our consultant's travel time, but never an increased emergency rate. Because Progent has a large pool of engineers located throughout the entire service territory, an available expert is typically near to help. Progent can also dispatch on-premises service to most zip codes in the United States within one business day of receiving a service request. Progent's remote technical support team has provided assistance to small companies in every state in the U.S (Refer to Progent's nationwide testimonials.)
BI Reporting and Analytics Consulting and Troubleshooting
Progentís business information reporting experts can provide online and on premises expertise to help your organization with any facet of business intelligence reporting ranging from troubleshooting or modernizing applications to designing and implementing a comprehensive business intelligence solution. Progent's management reporting consultants can help your company to maintain your current reporting system, assist you to upgrade databases and applications from a legacy reporting platform to a current one, and provide as-needed remote training to meet your individual requirements. Progentís business reporting and analytics professionals offer experience in the leading business intelligence reporting platforms such as Microsoft's SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI tools such as Power Pivot and Power View, and Report Builder.
Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's seasoned IP Voice specialists can provide Cisco UC560 consulting services to assist you to manage your legacy UC500 VoIP gateway or plan and implement a smooth upgrade to a current VoIP solution.
Dynamics GP Migration and System Integration Consulting
Progent's consultants have delivered support for Dynamics GP and Great Plains software for almost two decades and Progent has delivered integration, customization, training, and debugging services since the platform's debut. Progent offers top-tier support for updating legacy Dynamics GP/Great Plains ERP systems. Progent can assist you to plan, validate, and implement an efficient migration from a an outdated release to the current version of Microsoft Dynamics GP, Learn} about Progent's Dynamics GP upgrade and integration consulting.
Microsoft Dynamics NAV Consulting
The most recent version of Microsoft Dynamics NAV ERP includes several new features such as Personalized Role Centers, improved management information and reporting capabilities, and advanced workflow management. Progent's Microsoft Dynamics NAV ERP experts can provide software development, integration and troubleshooting services to help your company to take advantage of Microsoft Dynamics NAV. Progentís engineers can show you how to integrate Microsoft Dynamics NAV to additional services and programs. Also, Progent can assist your organization to create and analyze databases so you can improve your understanding of your business, attract more clients, refine your marketing campaigns, and build successful alliances.
Cisco Unified Messaging and Collaboration Consulting Services
Progent can provide online or onsite access to a Cisco Certified Internetwork Expert (CCIE) engineer to assist you to design, implement, manage and troubleshoot unified communications networks built on Cisco Unified Communication products in a local, cloud-based, or hybrid cloud deployment. Progent's Cisco-certified Unified Communications engineers have in-depth backgrounds helping organizations of all sizes to create collaboration solutions by providing services such as Cisco Unified Communications Manager (CUCM) and Cisco CallManager planning and deployment, Voice over IP and video phones setup, and Cisco wireless IP phone solutions. Progent's consultants can assist you with Cisco's entire library of UC applications such as Cisco Jabber, WebEx, Unity Express, Cisco Unified Contact Center, and Unified Mobility.
Advanced Server Monitoring with System Center 2016 Operations Manager Operations Manager
Progent provides a selection of Network Support Bundles based on the advanced problem solving capabilities of System Center Operations Manager, a next-generation network management software platform that monitors the reliability, performance and security of your IT network and identifies problems before they can bring down your network. To give you more insight concerning the performance and stability of your network environment, Progent can help you integrate and operate popular network monitoring tools powered by Linux.
Progent's Online Consulting and Training Services for Microsoft Office Word and Office 365 Word
Progent's Microsoft Office Word and Office 365 Word consultants can provide a broad selection of economical online consulting services to help your organization to maintain your existing Microsoft Office Word environment or help you to upgrade to a newer release of Microsoft Office Word. Services available from Progent's Word experts include VBA programming, isolating and resolving compatibility problems between different versions of Office Word, integrating Office Word with other Microsoft Office apps like Excel and Outlook or with 3rd-party data sources and add-ons,infrastructure optimization for dependable. reliable cloud access, security consulting, and smart phone and tablet integration, and remote Office Word training sessions tailored for individuals or groups.
Exchange 2010 Migration Help
Progent's Microsoft-certified Exchange 2010 Server engineers can assist you to maintain and troubleshoot your existing Exchange 2010 environment or give you access to the assistance of certified Microsoft Exchange 2016 professionals and Office 365 Exchange Online specialists to help you determine the value of upgrading to a current edition of Exchange Server that delivers quick payback by increasing your productivity, lowering the cost of equipment and support, simplifying management, and consolidating your vital communications platforms.
Microsoft System Center 2016 Consulting Services
System Center 2016 delivers important enhancements in the management of hybrid cloud environments by offering comprehensive support for Windows Server 2016 servers, Windows 10 clients; seamless integration of heterogeneous environments that include various Linux distributions, Hyper-V and VMware vSphere; and expanded cloud support including closer integration with Microsoft Intune for iPhone and Google Android smartphone management plus native integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center 2016 consulting experts offer world-class remote and onsite support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can help organizations of any size to design and install a new deployment of Microsoft System Center 2016, extend or optimize your current one, upgrade efficiently from a prior release of System Center, or debug your System Center environment.
Failover Clustering Help for Windows Server 2016 and Windows Server 2012 R2
The failover clustering feature set incorporated into the latest versions of MS Windows Server is radically redesigned to simplify the deployment, setup, and administration of clusters and to offer greater levels of system dependability, security, performance, and flexibility. New or enhanced capabilities include cluster verification, easier configuration and installation, improved cluster administration, redesigned cluster architecture for maximum uptime, hardened security and quorum structure, elimination of failure points, greater storage and RAM capacity, improvements for geographically dispersed clusters, and live migration support for Windows Hyper-V virtual machines. Progent's certified failover cluster experts can help your company assess the advantages of failover clusters, plan and implement a deployment, train your IT personnel to administer your failover clusters, deliver ongoing consulting and support services, and create and validate a workplace recovery procedure. Progent's Windows Server 2016 disaster recovery consultants can help you you to create a cost-effective disaster recovery/business continuity solution for hybrid cloud environments utilizing failover cluster tools field-tested in Microsoft's Azure public cloud.
Ransomware Removal and Recovery Consulting
Progent can provide the services of experienced ransomware recovery experts with the skills to reconstruct an environment damaged by a ransomware virus such as Ryuk, Dharma, NotPetya, or MongoLock. For more information, visit ransomware cleanup and recovery consulting.
Contact a Progent Network Consultant
To find out how you can access a Progent computer support expert for online or onsite assistance in , call 1-800-993-9400 or go to Remote Network Support.