For business network systems located throughout the state ofIndiana, Progent's Microsoft certified engineers can deliver phone help and troubleshooting to solve your computer system problems quickly and cost effectively. Progent has acquired world-class expertise, advanced software tools, and support knowledge bases to troubleshoot and resolve network problems without the high cost and delays associated with onsite service dispatches.

If yourIndianacompany is located outside of the larger metropolitan areas such asFort Wayne, Gary, Evansville, or South Bend, your nearby computer support choices may be limited in skills, or unavailable during an emergency. This results in a office network that is unstable or causing efficiency loss due to technical problems going unresolved for too long. Progentís staff of expert network professionals average more than ten years of real-world industry experience, in the trenches of IT support, performing a extensive range of technical projects for a diverse range of customers. This means you obtain not just the technical competency needed for the task, but a professional with proven methods for applying those skills to deliver affordable network solutions.

PC Desktop Support Services
Progent offers a broad array of cost-effective support services to help your company to install, integrate, repair, and manage workstations and notebooks powered by Windows, macOS and OS X, or various editions of Linux. Progent's desktop support services include Windows 10 migration support, Windows 8.1 consulting expertise, Windows 7 support, MS Office and Office 365 integration, and 64-bit processing expertise.

Oracle Database Administration Support and Application Programming
Progent can provide affordable access to an Oracle consultant for Oracle DBA support or an Oracle application developer. Progent can help you to create effective mechanisms for critical Oracle DBA activities such as performance tuning, backup and restore processes, and database protection, or mentor your in-house staff how to follow industry leading practices for streamlining various management procedures. Progent can also offer the support of a PL/SQL developer to assist your company to design, tune, troubleshoot, or migrate Oracle programs that can range from business reports to database-powered web commerce sites. Progent offers skill using Oracle SQL Developer, SQL *Plus, and JDeveloper tools and can also assist you to tune current SQL programs using Oracle's SQL Access Advisor.

CISM-certified Cybersecurity Management Consultants
Progent offers the services of CISM Certified network security management consultants. The Certified Information Security Manager (CISM) committee defines the core competencies and global standards of performance that IT security managers are expected to master. It gives business management the assurance that those who have qualified for their CISM credential possess the background and knowledge to deliver effective cybersecurity management and support services.

IT Consulting for Small Governments and School Districts
Progent has extensive experience delivering a broad range of remote IT support and urgent repair services to local governments and school districts throughout the United States. Progent is one of the pioneers in providing advanced online network support and has provided network support to clients in all 50 states. Progent's remote computer support for local governments eliminates travel costs and solves issues more quickly than onsite support.

Dynamics GP Upgrade and System Integration Consulting Services
Progent's consultants have delivered support for Dynamics GP and Great Plains software for almost two decades and Progent has provided integration, customization, training, and troubleshooting since the platform's original release. Progent can provide top-tier support for upgrading legacy Dynamics GP deployments. Progent can help your business to plan, pilot, and implement a cost-effective migration from a a legacy release of GP to the current edition of Microsoft Dynamics GP, Learn} about Progent's Dynamics GP migration and system integration consulting.

Immediate Support for Urgent Issues
With Progentís urgent remote network troubleshooting services, your company can get instant help for issues that are causing network disruption. Remote help eliminates the lengthy wait and increased expense required for on-site technical help. For ordinary network administration tasks, Progentís remote support engineers can complete most jobs within a few minutes of a request, instead of forcing you to live with a problem for hours for on-site help to show up.

Consulting for Managing and Monitoring the Remote Endpoints of Your Teleworkers
Progent can help small and mid-size organizations to install efficient endpoint management and monitoring platforms for administering devices operated by offsite workers. To find out about how Progent's consultants can assist your company to manage the endpoints of your telecommuters, refer to consulting expertise for managing and monitoring the endpoints of your telecommuters.

CRISC-certified Risk Management Consultants
The CRISC certification program was established by ISACA to validate a consultant's ability to plan, implement, and support information system controls to reduce risk. Progent can provide the services of a CRISC-certified risk management expert to help you to create and carry out a risk management strategy that follows leading practices promoted by CRISC and geared to align with your company's risk appetite, business goals, and IT budget.

Azure Integration Consulting Services
Progent's Azure cloud planning and integration experts can help you with any stage of Azure cloud integration such as needs analysis, prerequisites assessment, system architecture, pre-production testing, deployment, automated management, performance tuning, license management, disaster recovery preparedness, security policy enforcement, and compliance validation. Progent can help your IT staff to set up and troubleshoot firewalls and VPN tunnels so that your clients can securely connect to Azure resources, and Progent's Microsoft-certified consultants can help you set up key Microsoft technologies to work in Azure including Microsoft Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also assist your organization to set up a hybrid ecosystem that transparently combines on-premises datacenters with Azure resources.

Expert Wireless Consulting and Support
Progent's wireless solutions consultants have wide-ranging expertise in the implementation and support of wireless networking technology and can help you to design, configure, administer and repair wireless ecosystems that are secure, robust, scalable, simple to administer and use, ready to support your critical applications, and seamlessly incorporated into hybrid cloud environments. Remote and onsite expertise provided by Progent span a variety of wireless solutions such as smartphone and tablet integration, Wi-Fi network design and installation, wireless site surveys, wireless IP phone configuration and troubleshooting, and building-to-building wireless integration.

Office 365 Integration with On-premises Exchange
Microsoft allows you to create transparent hybrid ecosystems that integrate Office 365 and on-premises installations of Exchange. This permits you to have certain Exchange mailboxes located at your corporate datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can assist you with any phase of planning, implementing and debugging your hybrid Exchange solution. Progent's Exchange consultants can deliver occasional support to help you resolve challenging technical bottlenecks and also can provide comprehensive project management outsourcing to make sure your hybrid Office 365/Exchange solution is successfully completed on schedule and within budget. For details about Progent's online consulting expertise for integrating Office 365 and on-premises Exchange systems, visit Office 365 integration with on-premises Exchange.

Design, Integration and Troubleshooting Services for System center 2012
Progent's System Center consulting experts have more than 15 years of background integrating, maintaining and troubleshooting the core components that make up Microsoft System Center and can assist your organization to design, deploy, manage, and repair your System Center 2012 R2 solution to optimize the availability and responsiveness of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-based fabric. Progent also can provide System Center 2016 upgrade consulting to help you to transition to the current version of System Center from a previous release or from another datacenter management platform to provide the benefits of best-in-class provisioning, automation, security and compliance, plus infrastructure and application availability and performance monitoring.

Progent's Cloud Integration Support for Windows 2012 R2 Server Essentials
Microsoft Windows Server Essentials is a value-priced, versatile operating system that allows small businesses to make the move from the older physical on-premises datacenter to the contemporary hybrid computing paradigm that includes local and cloud-based software and infrastructure. Progent's certified Windows Server 2012 R2 Essentials consulting experts can provide budget-friendly online consulting and troubleshooting for Microsoft Windows Server 2012 R2 Essentials. Progent can assist you to evaluate the potential business advantages of moving to Windows Server Essentials and adopting a hybrid on-premises/cloud model for your computing ecosystem. Progent can provide full-service project management support to help you plan and execute an efficient migration to Windows Server Essentials, Microsoft Office 365, and other Microsoft Online applications and services. (Find out about Progent's Office 365 integration with on-premises installations of Exchange and Azure integration support.) Progent also offers ongoing consulting help, troubleshooting, and training.

Talk to a Progent Network Consultant
To learn how to contact a Progent computer support expert for remote or onsite support, phone 1-800-993-9400 or visit Online Computer Help.



An index of content::

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    Progent provides technical services for medium size companies with 100 to 250 network clients. The mid-size business or office has typically been an overlooked segment of the market for network support expertise. The overhead and service delivery models of large third-party support firms make them too expensive for the ordinary small company or small medium business (SMB), which usually has a minimal information technology budget with which to support an information system whose advanced technology and sophistication are often comparable to the networks of much bigger companies. Progent's support delivery model, which takes great advantage of online service, virtual network infrastructure and 24x7 network monitoring, significantly reduces the IT support expenses of an SMB while offering the small organization with big-company service from certified, world-class experts knowledgeable in a wide array of small business network solutions. If your medium size organization or small business is looking for the quality of network support appropriate for a mid-size organization without budgeting big-company prices, contact Progent.

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    Progent is one of the most qualified IT consulting companies for integrating email and messaging systems powered by Exchange 2000. Progent is skilled in helping small businesses receive all the benefits of Microsoft Exchange Server 2000 for common situations such as upgrading from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 support.

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    For large organizations, Progent can leverage in-house network support groups by offering extensive experience in deploying critical Microsoft and Cisco technologies. Progent's certified professionals can provide Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint expertise, and Microsoft SQL Server consulting. For the nationwide or worldwide businesses with branch offices, Progent can act as a transparent nearby extension of enterprise network management. Progentís enterprise consulting services include corporate-wide security, remote branch office support, network architecture, Sarbox compliance, project management, and world-class service for multi-site network environments powered by Enterprise Windows 2000. Progent can provide field engineers and technicians to help with a site relocation or office move, or a system designer to help with building or using an Internet Data Center or Hosting Facility.

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    Remote continuous network monitoring, automated alerts, and actionable reports are crucial to maintaining the health of your IT system and avoiding preventable and expensive downtime. Remote Monitoring and Management (RMM) technology has advanced to the point that companies of all sizes can get a level of protection that was previously reserved for enterprises. Progent offers several Remote Monitoring and Management (RMM) solutions available as low-cost services designed to help your company to identify and resolve a an array of IT network problems before they can hurt productivity.

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