For small business networks located anywhere in the state of Indiana, Progent's Microsoft authorized consultants can provide remote phone support and troubleshooting to solve your computer network problems fast and cost effectively. Progent has acquired enterprise-level expertise, advanced software tools, and support knowledge bases to identify and fix network problems without the high cost and time delays normally associated with on-site technical service visits.

If your Indiana company is located beyond the larger metropolitan areas such as Fort Wayne, Gary, Evansville, or South Bend, your local network support choices may be limited in skills, or unavailable during a crisis. This can result in a network that is unstable or causing efficiency loss due to technical problems going unresolved for too long. Progent’s staff of network engineers average more than twelve years of real-world industry experience, in the trenches of computer network support, performing a large variety of technical projects for a broad range of customers. This means you get not only the technical expertise needed for the job, but a professional with field proven methods for applying that expertise to assist with affordable network solutions.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the assistance of a certified VMware VCDX consultant to help your organization design, deploy, administer and troubleshoot VMware vSphere-powered virtualization solution for local datacenters, cloud environments, or hybrid cloud deployments. Progent's VMware vSphere and vCloud consultants offer world-class expertise for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery. Progent offers extensive experience of VMware vCloud Director (vCD), vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite used for managing private and hybrid cloud solutions that provide maximum availability, data security, and application mobility.

Consulting Services for System Center 2016 Virtual Machine Manager (SCVMM 2016)
System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of IT infrastructure monitoring and management tools and is designed to provide a unified mechanism for configuring and administering virtualized datacenters across hybrid environments that can include on-premises and hosted datacenters and Microsoft Azure services. Progent's Virtual Machine Manager 2016 consulting experts can help businesses of any size with all facets of building, deploying, and managing a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, help you migrate smoothly from older versions of VMM, design workflows for building and installing VMs and VM hosts, implement fault-tolerant compute and storage clusters, connect your datacenter infrastructure with public clouds, configure virtual switches and load balancers, write and debug PowerShell scripts, and help you evaluate the potential advantages of the latest technologies such as Storage Replica and Host Guardian Service. Progent's certified virtualization experts offer advanced Hyper-V consulting and VMware ESXi support.

CISM-certified Cybersecurity Management Consultants
Progent can provide the expertise of CISM Premier security management consultants. The Certified Information Security Manager (CISM) organization defines the core competencies and global standards of skill that information security managers are required to learn. It provides executive management the assurance that consultants who have qualified for their CISM credential have the experience and capability to provide efficient cybersecurity administration and consulting consulting.

Part-time CIO Services
Progent can supply companies with an information management professional who can function as a temporary or part-time Chief Information Officer. This experienced IT executive can offer long-term direction to assist your company to deploy sensible technology to improve business operations so they align more closely with your corporate objectives. Your business can create and implement a well conceived information technology plan without incurring the cost of a full-time Chief Information Officer. Key tasks Progent's temporary CIO can carry out include growth strategies, rationalizing IT budgets, building models for Total Cost of Ownership, optimizing business processes, negotiating with suppliers, establishing security and compliance standards, business impact analysis, streamlining data center management, patch tracking, network asset documentation management, and business continuity planning.

Oracle Database Administration Services and Software Development
Progent offers affordable access to an Oracle consultant for Oracle DBA support or an Oracle application programmer. Progent can assist your business to develop effective mechanisms for critical Oracle database administration activities including database tuning, backup and restore processes, and database protection, or train your in-house staff how to use industry leading practices for streamlining various management tasks. Progent can in addition provide the services of a PL/SQL programmer to help your company to design, test, troubleshoot, or port Oracle applications that can range from business reports to database-powered web sites. Progent has skill using Oracle SQL Developer, SQL *Plus, and JDeveloper and can assist you to optimize current SQL code by utilizing Oracle's SQL Tuning Advisor and SQL Access Advisor.

Dynamics GP (formerly Great Plains) Consultants
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) introduces a new architecture that enhances cloud readiness, works with the most popular handheld devices, allows single login with Azure Active Directory, and strengthens security and compliance. Progent's experienced Microsoft Dynamics GP 2015 R2 consultants have the broad knowledge and experience to resolve the many IT and business issues associated with deploying and managing Microsoft Dynamics GP 2015 R2 and can assist your organization to perform an efficient migration that will maximize the business value of your investment in this powerful product.

ProSight WAN Watch Infrastructure Monitoring and Management
Progent’s ProSight WAN Watch network infrastructure monitoring and management service makes it easy and affordable for small and mid-sized businesses to map out, monitor, reconfigure and troubleshoot their networking appliances like routers, firewalls, and load balancers as well as servers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are kept current, captures and manages the configuration information of virtually all devices connected to your network, tracks performance, and sends notices when potential issues are detected. By automating complex network management processes, ProSight WAN Watch can cut hours off ordinary chores such as network mapping, reconfiguring your network, finding appliances that need critical software patches, or isolating performance problems. Find out about the entire ProSight family of low-cost managed services for small and medium-size businesses.

Video Conferencing and Telepresence Consultants
Progent offers the services of a certified video conferencing and telepresence engineer with an extensive background deploying technology from the leading telepresence vendors such as Cisco, Polycom, LifeSize and Radvision and can assist you to design, install, upgrade, or troubleshoot a telepresence environment that preserves your investment and maximizes the business value of your information network. Progent also offers the services of infrastructure engineers able to assist businesses of all sizes to create and troubleshoot a communications network that provides the speed, reliability, protection, and scalability required to support your telepresence environment.

Team Approach to Support and Technical Issue Escalation
Information networks have grown ever more complex. At the same time, most small business networks integrate solution from dozens of different suppliers. This makes computer integration and support increasingly challenging. It is impossible for even the most capable engineer to have deep familiarity in all aspects of computer technology, or extensive hands-on experience in the thousands of brands, versions, and revisions that small companies include in their IT networks. Progent utilizes a team methodology to computer support and depends on application experts to bring high-level knowledge when necessary to fix the most intractable problems efficiently, at the least expense to your company.

Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified information technology consultants can provide Windows Server 2016 migration consulting services to assist organizations of all sizes to design and carry out a smooth move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid architecture. Progent can assist you to assess the value of Windows Server 2016 for your enterprise and can help you with any aspect of designing, deploying, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can help you to take advantage of the many innovative disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica, plus workgroup and multi-domain failover clusters.

Migration Consulting for Microsoft Skype for Business
Progent's Microsoft-certified Skype for Business experts offer remote and on-premises consulting services for organizations of any size to assess the benefits of migrating to Microsoft Skype for Business from any release of Lync Server or Microsoft Office Communications Server. Progent can assist your business to plan an on-premises, cloud or hybrid topology; integrate Skype for Business with SQL Server,Exchange, SharePoint and Office; configure high-availability mechanisms; interface Skype for Business with your PBX system and PSTN gateway; and integrate third-party communication platforms such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security consultants can assist you create and verify a security environment for your Skype for Business solution that is compliant with government and industry requirements.

Altaro VM Backup Software for Data Protection and Disaster Recovery
Altaro VM Backup software offers small businesses a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, remote, distributed, and cloud environments and also enables cost-effective cloud backup to Azure Block Blob storage. Headline features include industry-leading Augmented Inline Deduplication to cut backup storage requirements, Continuous Data Protection with backup spacing as little as five minutes for reducing your Recovery Point Objective, military-grade encryption, granular restore options for individual files and emails, support for Windows Server Cluster Shared Volumes (CSV) and vCenter for managing large-scale deployments, and the ability to leverage Microsoft VSS technology to back up online VMs with zero downtime. Progent is an Altaro partner and offers a broad array of services to assist you to design, install, manage and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup. To find out more, visit Altaro VM Backup Certified Consultants.

Contact a Progent Network Support Expert
To see how to contact a Progent network consultant for online or onsite support in , phone 1-800-993-9400 or go to Online Network Help.