Consulting Support for BlackBerry Technology
BlackBerry wireless PDAs were once one of the most successful products for achieving location-independent connectivity to email, scheduling, web programs, and other critical business information. Progent offers Indianapolis, Indiana businesses support from BlackBerry-certified professionals who can help companies to maintain existing BlackBerry deployments or transition smoothly to a modern mobile solution.
As the complexity of small company networks has increased, and as the need for world-class security, dependability, and recoverability has become the norm for businesses of all sizes, successful integration and support of RIM BlackBerry technology has grown more difficult. To address issues like security, disaster recovery, and synchronization of BlackBerry handhelds with diverse email systems and company databases, small businesses often turn to external support firms who offer expertise in RIM BlackBerry integration and maintenance.
Progent can provide the expertise of BlackBerry-certified engineers who can assist small organizations to plan, administer, and troubleshoot BlackBerry-based solutions economically and efficiently, eliminating the necessity for an in-house BlackBerry solutions specialist and lowering the cost and hassle of maintaining mobile workers. Progent's BlackBerry technology specialists have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified security professionals. This range of experience, coupled with Progent's proven online support capabilities, provides small companies an affordable solution for incorporating BlackBerry technology seamlessly into their business information system.
Progent's experts can help your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your data and email systems function efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft technology, configure easy-to-use management utilities so you can track and control BlackBerry smartphones throughout your business, define security policies that make sense for your company, develop custom mobile software, and ensure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry clients. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your regular backup procedures so that it can be restored quickly and thoroughly.
Consulting and Technical Support Services for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server (BES) streamlines management and support of BlackBerry smartphones, providing a centralized platform for controlling critical jobs like smartphone installation, upgrades, and retirement and also offering a solid infrastructure for security and high availability. BlackBerry BES Server delivers transparent integration between Exchange, Novell GroupWise, or Domino email servers and BlackBerry handsets and supports wireless synchronization.
BlackBerry BES Server offers a variety of security capabilities beginning with automatic encryption of information sent between a BlackBerry device and BlackBerry Enterprise Server based on AES or Triple DES. BES Server also permits excellent flexibility in selecting degrees of protection to meet the special requirements of your mobile environment. Progent's BlackBerry certified engineers can help your company to choose advanced security features and enable them wirelessly. Examples of these over-the-air selectable security settings are:
- Disable a device
- Erase data from a missing BlackBerry smartphone
- Lock out Bluetooth
- Activate internal defenses against malicious attacks
BlackBerry BES Server also offers flexibility in determining mechanisms to keep mobile users from loading or running unsafe or unauthorized programs. Progent can assist you to choose protective techniques like:
- Specify precisely what applications are permitted on the device
- Prevent external software from using persistent storage on the device
- Select which functions external programs can use on the smartphone
- Restrict the kinds of access external programs running on the BlackBerry smartphone can initialize
- Prevent all external programs from being loaded or run on the device
How Progent Can Help Your Business to Manage and Troubleshoot Your BlackBerry Solution
Progent can provide an experienced BlackBerry support who has been awarded certifications from Research in Motion in all major aspects of BlackBerry integration. Progent's BlackBerry consulting services range from resolving synchronization problems to designing wireless workforce solutions built around BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their associated skill sets include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for installing, managing, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging environment powered by Microsoft Exchange. Progent's BlackBerry-certified consultant offers expertise in important areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can help you to add and remove BlackBerry device users on Microsoft Exchange and Windows Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry devices and user accounts, back up and support storage groups, apply permissions, set up the MDS and Instant Messaging, deploy push and pull access control lists, manage Exchange Server data flow, create, edit, and apply WLAN and Virtual Private Network configurations, implement SNMP traps for alerts, and produce management reports to summarize SNMP data.
Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a number of settings that can include Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist you to design, deploy, validate, troubleshoot, and produce documentation for a wireless environment based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level engineering services for BlackBerry include business and technology requirements assessment, system design, installation planning and implementation, performance optimization, design of a fault-tolerant environment, information backup and business recovery planning, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your operational objectives and to design a mobile wireless system that meets your IT budget and aligns with your business plans. Progent can explain the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's ability to accommodate a BlackBerry BES Server, help your organization to decide which administration approach and hardware products match your needs, and evaluate your email and messaging environment topology. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make informed decisions concerning options for software versions, processors and mass storage, network architecture, and application set up.
To maximize network protection, Progent's BlackBerry-certified expert can help you to select and enable appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-qualified security specialists to perform network-wide security vulnerability and compliance validation and suggest enhancements to support your BlackBerry solution.
Call or Email Progent to Get Support from a BlackBerry-Certified Expert
In order to contact Progent about professional assistance for BlackBerry mobile wireless solutions, call 1-800-993-9400 or see Contact Progent.