Consulting Support for BlackBerry Environments
BlackBerry mobile smartphones were once among the most popular products for achieving location-independent connectivity to messaging, scheduling, web programs, and other vital business information. Progent offers Indianapolis, Indiana companies the expertise of BlackBerry-premier professionals who can assist companies to manage their BlackBerry deployments or transition efficiently to a modern mobile solution.
As the sophistication of small company IT technology has expanded, and as the demand for enterprise-class security, reliability, and recoverability has become the standard for businesses of all sizes, effective deployment and maintenance of BlackBerry technology has become increasingly challenging. To handle issues such as security, business continuity, and synchronization of BlackBerry handhelds with diverse email servers and shared databases, small businesses often turn to outside support professionals who specialize in RIM BlackBerry installation and maintenance.
Progent can provide the expertise of BlackBerry-premier consultants who can help small organizations to design, manage, and troubleshoot BlackBerry environments economically and efficiently, dispensing with the requirement for an internal BlackBerry solutions expert and reducing the cost and hassle of maintaining wireless work groups. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This range of knowledge, combined with Progent's efficient online service delivery capabilities, provides small businesses an affordable alternative for incorporating RIM BlackBerry products seamlessly into their IT system.
Progent's engineers can assist you with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your database and messaging infrastructure function optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous editions of BlackBerry and Microsoft software, set up streamlined management tools to enable you to monitor and control BlackBerry smartphones across your company, recommend security policies that make sense for your business, develop custom mobile software, and make sure that your network architecture is properly designed to handle your BlackBerry users. In addition, Progent's business continuity consultants can help make sure that your BlackBerry information is included in your regular backup procedures in order that it can be recovered quickly and thoroughly.
Indianapolis region Contact Information:
Progent offers consulting services and onsite technical support throughout Indianapolis and the surrounding metro areas.
Progent locations in Indianapolis region
BlackBerry BES Server Integration Support
The BlackBerry Enterprise Server (BES) offers companies a single and secure mechanism for incorporating BlackBerry smartphones into their messaging, collaboration, and software application environment. BlackBerry BES Server allows wireless BlackBerry clients to connect to Microsoft Exchange, Domino, or Groupwise messaging and to synchronize BlackBerry devices with workstations to achieve consistent information for applications like schedules, contact lists, to-do lists, IM, and custom business programs. Thanks to BlackBerry Enterprise Server (BES) support for Exchange Server, mobile workers carrying BlackBerry smartphones have push-based access to Exchange messages and to instant messaging-aware applications via Microsoft Office Live Communications Server and Lync Server 2010 support.
Progent's BlackBerry-certified engineers can show you how to plan, configure, and support BlackBerry BES Server so you can optimize the efficiency of BlackBerry users, simplify the administration of a BlackBerry solution, and reduce the cost of maintaining a mobile workforce.
Progent's Online BlackBerry-premier Support is Quick and Affordable
For companies in Indianapolis, Indiana who need quick and affordable access to an authorized RIM BlackBerry consultant, Progent provides effective online assistance from a veteran network support team who have delivered IT solutions to companies in every state in the United States. (See Progent's customer testimonials.)
Remote support avoids travel costs and enables specialists to resolve problems quickly, allowing you to reduce lost productivity. Progent's BlackBerry consultants have been awarded accreditations in all BlackBerry technologies and can provide expert help in fields including troubleshooting synchronization issues, setting up BlackBerry BES Server, and designing a protected, high-availability network infrastructure for RIM BlackBerry users. Credentials held and practice areas offered by Progent's BlackBerry specialists include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to carry out common support operations including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, launching messaging filters, changing user profiles, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to run with your corporate messaging software. Progent's certified experts can also assist your business to resolve a broad range of issues concerning synchronization, device detection, email reconciliation, web access, mobile connectivity, Instant Messaging, workstation application installation, and Desktop Redirector.
As a top innovator in delivering nationwide remote consulting services for small business IT networks, Progent offers quick and economical contact with a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your BlackBerry technical support costs low and, by dealing with issues quickly, optimizes the productivity of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge needed to configure and troubleshoot the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry-certified specialist can show you how to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important tasks such as troubleshooting enterprise activation issues, registering and removing BlackBerry device users, activating passwords, configuring wireless program loading and setup, implementing and debugging the BlackBerry Smart Card Reader, and setting up backup and recovery mechanisms.
Progent's BlackBerry-certified consultants can also show you how to operate administration tools such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow problems, and using wireless LANs for enterprise activation. In addition, Progent can help you understand the role of IT policies in the BlackBerry BES environment and help your company to define and install sensible security configurations.
Progent's certified Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your current Microsoft Exchange architecture for working in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the most recent version of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for deploying, managing, monitoring, and maintaining one or multiple BlackBerry BES Servers in an email environment powered by Exchange. Progent's BlackBerry consultant has expertise in key areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can assist you to add and remove BlackBerry device clients on Microsoft Exchange and Windows Active Directory, set up, monitor, and manage BlackBerry BES Server, manage BlackBerry smartphones and user accounts, archive and manage storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, implement push and pull access control lists, manage Microsoft Exchange data flow, generate, edit, and apply wireless LAN and Virtual Private Network configurations, set up SNMP traps, and produce reports to summarize SNMP data.
Progent's BlackBerry-certified expert can help you with your BlackBerry technology in a variety of environments such as Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help your company to plan, deploy, validate, troubleshoot, and produce documentation for a mobile wireless solution based on the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's high-level engineering services for BlackBerry technology include business and technology requirements assessment, system design, installation planning and implementation, performance tuning, configuration of a fault-tolerant environment, data backup and disaster recovery planning, and security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your technical objectives and to create a wireless environment that fits within your IT budget and aligns with your business strategy. Progent can explain the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your current network architecture's ability to accommodate a BlackBerry Enterprise Server, help your organization to determine which administration approach and physical components match your requirements, and analyze your email and messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make smart choices concerning alternatives for software editions, processors and mass storage, network design, and application configuration.
To optimize network protection, Progent's BlackBerry expert can help your company to select and enable sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-certified security engineers to perform company-wide security vulnerability and compliance testing and recommend enhancements to support your BlackBerry environment.
Contact Progent to Get Support from a RIM BlackBerry-Certified Specialist
In order to contact Progent about professional expertise for BlackBerry mobile wireless technology, phone 1-800-993-9400 or go to Contact Progent.