Consulting Support for BlackBerry Environments
BlackBerry SupportBlackBerry mobile PDAs were once among the most successful products for achieving location-independent access to messaging, calendars, web applications, and other critical business data. Progent offers Indianapolis, Indiana businesses the expertise of BlackBerry-certified consultants who can assist organizations to maintain existing BlackBerry deployments or migrate smoothly to a more popular smartphone platform.

As the sophistication of small company IT technology has expanded, and as the demand for world-class protection, reliability, and recoverability has become the standard for organizations of all sizes, effective integration and maintenance of BlackBerry solutions has grown more difficult. To handle issues such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email servers and corporate databases, small organizations frequently turn to outside support firms who offer expertise in BlackBerry installation and maintenance.

Progent offers the expertise of BlackBerry-premier consultants who can help small businesses to design, manage, and troubleshoot BlackBerry solutions economically and efficiently, dispensing with the requirement for an internal BlackBerry solutions specialist and lowering the expense and stress of supporting mobile workers. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified security specialists. This breadth of experience, combined with Progent's proven online support model, provides small companies a budget-friendly alternative for incorporating BlackBerry technology seamlessly into their business information network.

Progent's experts can assist your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange setup so that your data and email systems operate optimally with BlackBerry BES Server. Progent can also show you how to upgrade from previous releases of BlackBerry and Microsoft technology, set up easy-to-use administration utilities so you can monitor and support BlackBerry smartphones across your business, define security policies that are right for your business, develop custom wireless software, and ensure that your IT network architecture is properly designed to accommodate your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your regular backup procedures so that it can be restored rapidly and thoroughly.

Indianapolis region Contact Information:
Progent offers consulting services and onsite technical support throughout Indianapolis and the surrounding metro areas.

Onsite IT Consulting
Progent locations in Indianapolis region

City Address Phone Link
Cincinnati 250 East 5th Street, 15th Floor
Cincinnati, OH 45202
513-808-9721 Cincinnati Network Support Services
Indianapolis 3960 Southeastern Avenue
Indianapolis, IN 46204
317-800-7667 Indianapolis Network Support Services


Technical Services for BlackBerry Enterprise Server (BES)
BlackBerry BES Server streamlines administration and support of BlackBerry devices, offering a centralized solution for controlling critical jobs like smartphone installation, updates, and retirement and providing a solid foundation for security and fault tolerance. BlackBerry Enterprise Server (BES) delivers seamless communication between Microsoft Exchange, Novell GroupWise, or Lotus Domino messaging platforms and BlackBerry smartphones and allows wireless synchronization.

RIM BlackBerry BES Server Integration Assistance

BlackBerry Enterprise Server features a wealth of security options beginning with advanced data encryption of messages transmitted between a BlackBerry smartphone and BES Server using Advanced Encryption Standard (AES) or Triple DES. BES Server also allows great versatility in adjusting levels of security to meet the specific needs of your environment. Progent's BlackBerry certified consultants can assist you to choose advanced security features and activate them remotely. Samples of these over-the-air configurable security features are:

  • Disable a device
  • Erase data from a lost smartphone
  • Lock out Bluetooth functionality
  • Enable built-in protection against malicious attacks

BlackBerry BES Server also offers flexibility in determining how to keep users from installing or executing unsecure or unauthorized software. Progent can assist you to select blocking techniques such as:

  • List precisely which applications are allowed on the device
  • Block external programs from allocating non-volatile storage on the smartphone
  • Select what functions external programs can access on the BlackBerry device
  • Restrict the kinds of connections external software running on the BlackBerry smartphone can establish
  • Block all third-party programs from being installed or run on the device

Some Ways That Progent Can Help You to Manage and Troubleshoot Your BlackBerry Solution
Progent can provide a seasoned BlackBerry support who has earned accreditations from RIM in all major aspects of BlackBerry technology. Progent's BlackBerry support skills range from resolving synchronization problems to designing wireless productivity solutions based on BlackBerry Enterprise Server. These RIM BlackBerry credentials and their associated practice areas include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Consulting FirmProgent offers the support of a BlackBerry Certified Solution Designer to help you to design, deploy, validate, troubleshoot, and produce documentation for a wireless environment based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's high-level consulting services for BlackBerry technology include business and technology needs assessment, system architecture, installation strategy and execution, performance optimization, design of a fault-tolerant architecture, data backup and business recovery consulting, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your functional goals and to design a mobile wireless system that meets your IT budget and supports your business plans. Progent can clarify the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network architecture's suitability to accommodate a BlackBerry Enterprise Server, assist you to decide which administration model and physical components match your needs, and analyze your email and messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make informed choices about options for software versions, processors and storage, network architecture, and application set up.

To optimize system protection, Progent's BlackBerry-certified expert can assist you to choose and activate sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-premier security engineers to run network-wide security assessment and compliance testing and recommend enhancements to accommodate your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for installing, managing, tracking, and troubleshooting one or multiple BlackBerry BES Servers in an email system based on Microsoft Exchange. Progent's BlackBerry consultant offers support skills in important technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can help you to install and remove BlackBerry device users on Microsoft Exchange Server and Windows Active Directory, set up, track, and manage BlackBerry Enterprise Server, manage BlackBerry devices and user accounts, back up and maintain storage groups, apply permissions, install the Mobile Data System and Instant Messaging, implement push and pull access control lists, manage Microsoft Exchange data flow, create, edit, and assign WLAN and VPN configurations, set up SNMP traps, and produce management reports based on SNMP data.

Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a number of settings such as Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

Call or Email Progent to Get Help from a RIM BlackBerry-Qualified Consultant
To contact Progent about technical assistance for BlackBerry mobile wireless technology, phone 1-800-993-9400 or go to Contact Progent.