Consulting and Technical Support Services for BlackBerry Environments
BlackBerry wireless smartphones were at one time one of the most popular solutions for achieving mobile access to messaging, scheduling, web-based programs, and other critical business information. Progent can provide Indianapolis, Indiana companies support from BlackBerry-certified professionals who can assist businesses to maintain existing BlackBerry environments or transition smoothly to a current mobile platform.
As the sophistication of small business IT technology has increased, and as the demand for world-class protection, reliability, and disaster recovery has grown to be the standard for organizations of any size, effective integration and support of RIM BlackBerry technology has become increasingly challenging. To deal with areas such as data protection, business continuity, and synchronization of BlackBerry smartphones with diverse email servers and corporate databases, small organizations frequently resort to outside consulting firms who specialize in RIM BlackBerry integration and troubleshooting.
Progent can provide the services of BlackBerry-premier engineers who can help small organizations to design, administer, and repair BlackBerry-based solutions economically and efficiently, doing away with the necessity for an internal BlackBerry technology expert and lowering the cost and hassle of maintaining mobile work groups. Progent's BlackBerry engineers have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This range of knowledge, coupled with Progent's efficient online support model, gives small companies an affordable solution for integrating RIM BlackBerry products productively into their business information system.
Progent's consultants can help your company with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Exchange Server setup so that your data and messaging systems work efficiently with BlackBerry BES Server. Progent can also show you how to migrate from older versions of BlackBerry and Microsoft technology, set up streamlined management tools to enable you to monitor and support BlackBerry devices across your company, recommend security policies that are right for your business, customize mobile applications, and make sure that your network architecture is appropriately designed to accommodate your BlackBerry users. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry information is incorporated in your regular backup processes so that it can be restored rapidly and thoroughly.
Indianapolis Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Indianapolis Metro Area.
Progent location in the Indianapolis Metro Area
Integration Services for BlackBerry Enterprise Server (BES)
BlackBerry BES Server simplifies administration and maintenance of BlackBerry smartphones, providing a single solution for handling critical jobs like smartphone installation, upgrades, and retirement while also providing a strong infrastructure for security and high availability. BlackBerry Enterprise Server delivers seamless communication between Microsoft Exchange, Groupwise, or Lotus messaging platforms and BlackBerry users and supports remote synchronization.
BlackBerry Enterprise Server offers a wealth of data protection capabilities beginning with automatic data encryption of messages sent between a BlackBerry wireless handset and BES Server based on AES or Triple DES. BES Server also permits great flexibility in selecting degrees of protection to match the special requirements of your network. Progent's BlackBerry authorized engineers can assist you to choose advanced security functions and enable them wirelessly. Examples of these wirelessly configurable security settings include:
- Disable a smartphone
- Wipe data from a missing smartphone
- Lock out Bluetooth functionality
- Activate built-in protection against malware
BlackBerry Enterprise Server also offers flexibility in selecting ways to prevent users from loading or running unsafe or unauthorized programs. Progent can help you to choose protective processes like:
- Specify exactly which programs are permitted on the device
- Block third-party software from using non-volatile storage on the device
- Select which resources third-party applications can use on the BlackBerry smartphone
- Restrict the types of connections external applications running on the device can establish
- Block all external applications from being loaded or run on the BlackBerry device
Expert RIM BlackBerry Technical Support Services Available Remotely from Progent
Progent's certified BlackBerry engineers are available by phone to provide prompt assistance to companies in the Indianapolis region or anywhere in the state of Indiana. Progent's experienced remote technical support experts have helped IT organizations resolve network problems and cut support expenses in each state in the U.S. and built a large base of loyal customers. (See Progent's client testimonials.)
Progent offers remote assistance for a wide selection of technologies associated with RIM BlackBerry products including wireless synchronization, integration with Exchange, setting up BlackBerry Enterprise Server (BES), and strengthening wireless security. Major BlackBerry certifications earned by Progent's support professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to carry out common support functions such as setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, setting up messaging filters and auto-signature, editing user profiles, update BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to work with your company messaging solution. Progent's certified service professionals can also assist your business to troubleshoot a wide range of problems associated with synchronization, device recognition, email consistency, web browsing, wireless connections, IM, workstation software installation, and BlackBerry Desktop Redirector.
As a leader in providing countrywide online support for small business IT networks, Progent offers responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your wireless technical support expenses low and, by solving problems promptly, optimizes the efficiency of your BlackBerry smartphone clients.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist your business to design, deploy, test, repair, and document a mobile wireless environment based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's advanced engineering support services for BlackBerry include business and network needs analysis, solution design, roll-out strategy and implementation, performance optimization, configuration of a high-availability environment, information backup and business recovery consulting, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your operational objectives and to create a mobile wireless environment that fits within your information technology budget and supports your business strategy. Progent can clarify the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your current network infrastructure's suitability to support a BlackBerry Enterprise Server, assist your organization to determine which administration approach and equipment meet your requirements, and analyze your messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at informed decisions concerning options for software versions, server hardware and storage, network topology, and application set up.
To maximize network security, Progent's BlackBerry consultant can help your company to select and enable appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-premier security specialists to perform network-wide security vulnerability and compliance validation and suggest improvements to account for your BlackBerry solution.
Contact Progent for Assistance from a BlackBerry-Qualified Expert
To get in touch with Progent about professional expertise for BlackBerry wireless solutions, call 1-800-993-9400 or visit Contact Progent.