Consulting Support for BlackBerry Solutions
RIM BlackBerry SupportBlackBerry mobile PDAs were at one time one of the most successful products for achieving mobile access to messaging, calendars, web-based applications, and other critical business data. Progent can provide Indianapolis, Indiana businesses the services of BlackBerry-premier consultants who can assist companies to manage existing BlackBerry environments or transition efficiently to a modern mobile solution.

As the sophistication of small company IT technology has expanded, and as the demand for world-class protection, dependability, and disaster recovery has become the norm for companies regardless of size, effective integration and maintenance of BlackBerry solutions has grown increasingly challenging. To handle areas such as data protection, business continuity, and synchronization of BlackBerry handhelds with diverse messaging servers and company databases, small businesses often turn to outside support firms who offer expertise in BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-premier engineers who can assist small businesses to design, manage, and repair BlackBerry-based solutions affordably and effectively, dispensing with the requirement for an internal BlackBerry solutions specialist and lowering the cost and hassle of maintaining wireless work groups. Progent's BlackBerry engineers have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This breadth of experience, combined with Progent's proven remote support capabilities, gives small businesses an affordable alternative for integrating BlackBerry technology productively into their business information network.

Progent's consultants can assist your business with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange Server setup so that your data and messaging infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft software, configure easy-to-use management utilities so you can track and control BlackBerry devices across your company, recommend security policies that are right for your business, develop custom wireless software, and ensure that your IT network architecture is appropriately configured to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help ensure that your BlackBerry information is included in your regular backup procedures in order that it can be restored rapidly and safely.

Indianapolis region Contact Information:
Progent offers consulting services and onsite technical support throughout Indianapolis and the surrounding metro areas.

Onsite IT Consulting
Progent locations in Indianapolis region

City Address Phone Link
Cincinnati 250 East 5th Street, 15th Floor
Cincinnati, OH 45202
513-808-9721 Cincinnati Network Support Services
Dayton 301 W 1st St, Suite 200
Dayton, OH 45402
937-519-4355 Dayton Network Support Services
Fort Wayne 921 E Dupont Rd
Fort Wayne, IN 46825
260-264-4700 Fort Wayne Network Support Services
Indianapolis 3960 Southeastern Avenue
Indianapolis, IN 46204
317-800-7667 Indianapolis Network Support Services
Lexington-Fayette Lexington Main Street Suites, 710 E. Main Street
Lexington, KY 40502
859-475-0030 Lexington-Fayette Network Support Services
Louisville 1229 S Shelby St
Louisville, KY 40203
502-287-0202 Louisville Network Support Services


Consulting Support for BlackBerry BES Server
BlackBerry BES Server streamlines management and support of RIM BlackBerry smartphones, providing a centralized platform for controlling key jobs such as device deployment, updates, and retirement while also providing a strong foundation for security and fault tolerance. BlackBerry Enterprise Server supports seamless integration between Microsoft Exchange Server, Groupwise, or Lotus Domino email platforms and BlackBerry handsets and allows wireless synchronization.

BlackBerry Enterprise Server Integration Help

BlackBerry BES Server provides a variety of security options beginning with advanced data encryption of messages transmitted between a BlackBerry wireless handset and BlackBerry BES Server using AES or Triple Data Encryption Standard. BlackBerry BES Server also permits excellent flexibility in adjusting levels of protection to meet the specific needs of your company's environment. Progent's BlackBerry authorized engineers can help you to select powerful security features and enable them wirelessly. Examples of these wirelessly selectable security settings are:

  • Disable a smartphone
  • Erase data from a missing or stolen BlackBerry smartphone
  • Lock out Bluetooth functionality
  • Activate built-in protection against malicious attacks

BlackBerry Enterprise Server also offers versatility in determining mechanisms to prevent users from installing or executing unsecure or unauthorized applications. Progent can help you to select blocking techniques such as:

  • Specify precisely which applications are allowed on the device
  • Block external programs from allocating persistent storage on the device
  • Determine which resources third-party software can access on the BlackBerry smartphone
  • Restrict the kinds of connections external applications running on the BlackBerry device can initialize
  • Prevent all external applications from being installed or executed on the device

How Progent Can Assist Your Business to Manage and Support Your BlackBerry Solution
Progent can provide an experienced engineer who has been awarded accreditations from RIM in all key facets of BlackBerry technology. Progent's BlackBerry support services span areas from troubleshooting synchronization problems to designing wireless productivity solutions built around BlackBerry Enterprise Server (BES). These RIM BlackBerry credentials and their associated skill sets include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesA Progent BlackBerry Certified Support Specialist can assist you to perform basic technical operations such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, setting up messaging filters and auto-signature, modifying user accounts, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to work with your corporate messaging software. Progent's seasoned service professionals can also assist your business to troubleshoot a wide range of problems associated with synchronization, device recognition, messaging reconciliation, web access, mobile connectivity, Instant Messaging, desktop application installation, and Desktop Redirector.

As a top innovator in delivering nationwide remote consulting services for small business networks, Progent offers quick and economical access to a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your mobile support expenses low and, by dealing with problems promptly, optimizes the output of your BlackBerry smartphone users.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent can provide the support of a BlackBerry Certified Solution Designer to assist you to plan, install, test, repair, and document a mobile wireless solution based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level engineering services for BlackBerry include business and technology requirements assessment, system architecture, deployment planning and execution, performance optimization, design of a high-availability environment, information backup and disaster recovery planning, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational goals and to create a wireless environment that meets your IT budget and aligns with your business strategy. Progent can explain the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's suitability to support a BlackBerry BES Server, help you to determine which management model and equipment match your needs, and evaluate your messaging environment configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make informed choices about options for software editions, server hardware and storage, network architecture, and application set up.

To maximize network protection, Progent's BlackBerry-certified expert can help you to select and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-premier security specialists to perform company-wide security assessment and compliance testing and suggest enhancements to accommodate your BlackBerry environment.

Call or Email Progent for Assistance from a BlackBerry-Certified Consultant
In order to get in touch with Progent about engineering support for BlackBerry mobile wireless solutions, call 1-800-993-9400 or see Contact Progent.



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