Consulting Support for BlackBerry Solutions
RIM BlackBerry Support ServicesBlackBerry mobile PDAs were at one time among the most successful products for achieving mobile access to email, calendars, web applications, and other vital business information. Progent can provide Indianapolis, Indiana businesses the services of BlackBerry-premier experts who can help companies to maintain existing BlackBerry deployments or migrate efficiently to a more popular smartphone platform.

As the sophistication of small business IT technology has expanded, and as the demand for world-class protection, dependability, and recoverability has become the standard for companies of any size, successful integration and support of RIM BlackBerry technology has grown more challenging. To handle issues like security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging systems and company databases, small organizations often turn to outside consulting firms who specialize in RIM BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-premier engineers who can assist small businesses to design, administer, and troubleshoot BlackBerry solutions economically and effectively, eliminating the need for an in-house BlackBerry technology specialist and reducing the expense and stress of maintaining mobile work groups. Progent's BlackBerry technology specialists have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified security specialists. This range of knowledge, combined with Progent's efficient online support model, gives small companies an economical solution for integrating RIM BlackBerry technology seamlessly into their information system.

Progent's consultants can assist you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Exchange setup so that your data and messaging systems work optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from older editions of BlackBerry and Microsoft technology, set up easy-to-use administration utilities to enable you to monitor and support BlackBerry smartphones throughout your business, define security policies that are right for your business, customize wireless software, and make sure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your regular backup processes so that it can be restored quickly and safely.

Integration Support for BlackBerry BES Server
BlackBerry BES Server simplifies management and support of BlackBerry smartphones, offering a single platform for handling key jobs like device deployment, upgrades, and retirement while also providing a solid foundation for data protection and high availability. BlackBerry Enterprise Server (BES) supports seamless integration between Microsoft Exchange Server, Groupwise, or Lotus Domino email platforms and BlackBerry users and supports remote synchronization.

BlackBerry BES Server Integration Support

BES Server includes a wealth of data protection options beginning with advanced encryption of messages transmitted between a BlackBerry device and BlackBerry Enterprise Server using Advanced Encryption Standard or Triple DES. BlackBerry BES Server also allows excellent flexibility in selecting degrees of security to match the specific needs of your mobile network. Progent's BlackBerry certified consultants can help you to select powerful security functions and enable them wirelessly. Samples of these over-the-air selectable security settings are:

  • Disable a device
  • Erase data from a lost smartphone
  • Lock out Bluetooth
  • Enable built-in defenses against malicious attacks

BlackBerry Enterprise Server also provides flexibility in selecting how to prevent mobile users from installing or executing unsecure or unauthorized programs. Progent can assist you to select blocking processes such as:

  • Specify precisely which applications are permitted on the device
  • Block external applications from allocating non-volatile storage on the smartphone
  • Select which functions external applications can use on the smartphone
  • Limit the kinds of connections third-party applications running on the smartphone can establish
  • Block all external software from being installed or executed on the smartphone

Professional BlackBerry Consulting Support Services Available Online from Progent
Progent's authorized RIM BlackBerry engineers are accessible remotely to deliver prompt technical help to businesses in the Indianapolis area or throughout the state of Indiana. Progent's experienced online consulting team has helped businesses resolve computer issues and cut IT service expenses in each state in the U.S. and established a substantial base of satisfied clients. (Refer to Progent's customer testimonials.)

Progent can provide remote assistance for a wide array of technologies associated with BlackBerry products such as wireless synchronization, configuration with Exchange, managing BlackBerry Enterprise Server (BES), and strengthening mobile security. Important RIM BlackBerry certifications awarded to Progent's consulting experts include:

BlackBerry Certified Support Specialist
Blackberry ExpertsProgent's BlackBerry Certified Support Specialist can assist you to perform common support functions such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, launching e-mail filters, changing user accounts, update BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to run with your company messaging software. Progent's certified service professionals can in addition assist you to troubleshoot a wide range of issues concerning synchronization, handset recognition, email consistency, web access, wireless connectivity, Instant Messaging, workstation application configuration, and BlackBerry Desktop Redirector.

As a top innovator in providing countrywide remote consulting services for small business networks, Progent can provide responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your mobile support costs low and, by solving problems quickly, maximizes the output of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to configure and troubleshoot the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry-certified expert can help you to use resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical tasks such as resolving enterprise activation issues, adding and deleting BlackBerry device users, activating passwords, implementing over-the-air software installation and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery processes.

Progent's BlackBerry-certified consultants can also help you to use management tools such as the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow problems, and utilizing wireless LANs for enterprise activation. Also, Progent can explain the function of operational policies in the BlackBerry Enterprise system and assist you to select and install sensible security options.

Progent's Microsoft-certified Microsoft Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Exchange Server infrastructure for working in conjunction with BlackBerry Enterprise Server or move your BlackBerry solution to the most recent version of Exchange Server.

Call or Email Progent for Assistance from a BlackBerry-Certified Specialist
To contact Progent about professional assistance for BlackBerry mobile wireless solutions, call 1-800-993-9400 or visit Contact Progent.