For companies of all sizes in Indianapolis Indiana, Progent can provide easy, fast, and affordable access to CCIE-Premier engineers. Cisco CCIEs are top-level networking professionals who achieve this prestigious certification by completing strenuous testing overseen by Cisco. CCIE-certified consultants can handle the most complex issues associated with network deployment, troubleshooting, and optimization. Progent's CCIE-certified support specialists operate closely with Cisco's in-house engineers in analyzing anomalies with IOS or NX-OS software and developing temporary alternatives or obtaining program patches to fix problems. A Cisco CCIE has the experience to isolate the source of network difficulties whether from hardware or applications.

Progent can provide fast and affordable remote contact with a CCIE specialist so you can receive timely assistance for complicated network problems that are affecting business productivity but are beyond the experience of your local network support resources. Progent's Cisco CCIE-Certified consultants can connect to your network via advanced remote connectivity tools in order to perform fast and cost-effective analysis and resolution of serious network problems.

Progent's CCIE Support Services
Most CCIEs are employed by big corporations or nationwide ISPs, and consequently their skills are not easily available to smaller organizations. Progent is one of the rare consulting firms that makes CCIEs available to support small and medium sized businesses. In addition, Progent offers fast contact with a CCIE remotely so that you can get timely support for complex network problems that are hurting worker productivity. To find out how to talk to a Progent CCIE for timely assistance with your IT infrastructure, go to Progent's online network support.

Indianapolis region Contact Information:
Progent offers consulting services and onsite technical support throughout Indianapolis and the surrounding metro areas.

Onsite IT Consulting
Progent locations in Indianapolis region

City Address Phone Link
Cincinnati 250 East 5th Street, 15th Floor
Cincinnati, OH 45202
United States
(513) 808-9721 Cincinnati Network Support Services
Dayton 301 W 1st St, Suite 200
Dayton, OH 45402
United States
(937) 519-4355 Dayton Network Support Services
Fort Wayne 921 E Dupont Rd
Fort Wayne, IN 46825
United States
(260) 264-4700 Fort Wayne Network Support Services
Indianapolis 3960 Southeastern Avenue
Indianapolis, IN 46204
United States
(317) 800-7667 Indianapolis Network Support Services
Lexington-Fayette Lexington Main Street Suites, 710 E. Main Street
Lexington, KY 40502
United States
(859) 475-0030 Lexington-Fayette Network Support Services
Louisville 1229 S Shelby St
Louisville, KY 40203
United States
(502) 287-0202 Louisville Network Support Services


Progent maintains one of the largest rosters of Cisco-certified CCIE experts of any independent consulting firm in the United States. As a result, Progent offers unbeatable expertise in finding connectivity solutions based on Cisco products. Because Progent is also a Microsoft Partner and offers expert application support for a wide range of popular applications, Progent can integrate end-to-end IT solutions that maximize the competitive value of your information system.

CCIEs represent an exceptional value because their deep experience enables them to solve the most intractable problems quickly. In most cases, less seasoned engineers can spend hours or days struggling with a problem that an experienced CCIE can solve in just minutes. The majority of Progent CCIEs are not only expert at Cisco products, but have a variety of recognized industry credentials such as Microsoft Certified Systems Engineer (MCSE), and a major network protection certification such as CISSP or CISM. This allows Progent to provide complete solutions that incorporate a broad array of IT products without incurring extra expenses and interruptions orchestrating multiple specialists.

Software Update Management for Cisco Network Appliances
Patch management is a vital and complicated process. Prompt and properly managed updating maximizes security, compliance, availability, and functionality. Sporadic patch management can result in security vulnerabilities, compatibility problems, slow or erratic responsiveness, unnecessary downtime, or unavailability of key functions. Patching entails more than periodic updates of an OS and applications for servers and user machines. Firmware updates can be as critical for network appliances such as switches, firewalls, and wireless APs.

Software Update Management Services for Network Infrastructure Devices

Progent can provide patch management expertise for infrastructure devices from Cisco and other vendors

Progent has provided advanced support for Cisco infrastructure appliances for more than two decades and Progent's support services for software and firmware patch management offer organizations of all sizes a versatile and cost-effective option for evaluating, testing, scheduling, implementing, and documenting software and firmware updates to your ever-evolving information system. To find out about Progent's service options for firmware update management, see Progent's software update management services.

To find out more about Progent's world-class support for Cisco technology, select a subject:

Other Support Services Available from Progent
Progent can also provide a broad selection of consulting services in key practice areas to help companies to convert Cisco networking technology into a cohesive IT system that provides competitive value. A few of the consulting services available from Progent's experts include project management support, VMware vSphere deployment, VMware Site Recovery Manager business continuity consulting, VMware NSX network virtualization architecture and integration, Windows Server 2022 planning and migration expertise, Microsoft Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud solutions, Windows Hyper-V consulting, disaster recovery planning and testing, Windows Server 2012 R2 configuration, pentesting with NodeZero from Horizon3.ai, security compliance assessment, DBA and database development services, and part-time CIO consulting services.

Progent can also assist your company you to plan, implement, administer and repair enterprise hybrid cloud solutions that combine local and cloud resources and that utilize Cisco technology. (Find out about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform integration consulting.)

By providing an efficient one-stop source for network generalists and specialists, Progent is able to deliver fast, cost-effective, and thorough information technology solutions that fit the unique requirements of companies in Indianapolis Indiana.



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    Progent's Microsoft-certified consultants offer online and onsite consulting services for organizations of all sizes to assess the costs/benefits of upgrading to Microsoft Skype for Business from any version of Lync Server or Office Communications Server. Progent can help your business to plan a local, cloud or hybrid topology; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Office or Microsoft 365; set up high-availability mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and integrate other communication systems such as Cisco Video Interop Server. Progent's certified information security consultants can help you create and validate a security strategy for your Skype for Business deployment that meets regulatory requirements.

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    Microsoft SQL Server 2000 is a complete, web-aware database and data analysis solution that enables the rapid development of a new generation of high-end applications that can give your company a significant competitive edge. Microsoft SQL Server 2000 provides core support for XML and the capability to query across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of background helping with Microsoft technology, ensures you success in planning, installing and managing Microsoft SQL Server solutions that are well connected with other applications powered Microsoft's .NET environment.

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    Progent's Apple Mac experts can promote the creative aspect of Mac environments by offering consulting services and training in imaging, audio, and motion video. Progent's consultants offer expertise in a range of Apple Mac applications including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video production studio.

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    Progent's ProSight family of managed services are geared to provide businesses who maintain small in-house IT support staffs with low-cost help from enterprise-class management tools and consulting experts. Benefits of Progent's ProSight line of managed IT services include predictable IT maintenance costs, smart automation of routine management processes, ongoing absorption of the latest information technology, graceful transition from older technology to current solutions, close alignment of computer technology with strategic objectives, guidance from seasoned IT consultants, and allowing management to concentrate on business issues instead of fast-evolving computer technology.

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    Colocation data centers allow businesses to share enterprise-class data centers for hosting computer equipment that supports vital applications. Progent's Microsoft and Cisco certified IT experts can help your business with all aspects of your colocation program such as choosing and migrating to a colocation site, creating network topology, defining required equipment, on-premises and on-line maintenance, setting up offsite network management, and education your support staff.

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    Progent's Microsoft-Certified SQL consultants can provide a range of services to help small and midsize businesses to design, deploy, administer, and repair Microsoft SQL 2008 systems so that they get the optimum strategic benefit from this state-of-the-art information management platform. In addition, Progent can provide consulting expertise for network infrastructure, company-wide security, and software development to increase the strategic value of your SQL Server network.

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    Progent can help you design, deploy, manage, monitor, and repair a viable Wi-Fi LAN infrastructure, select sensible technology, and configure access points, bridges, antennas, wireless controllers, and various wireless accessories. Progent can also help you create a complete wireless system security plan that is well integrated with the security strategy for your entire corporate network.

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    Progent's Cisco-certified Catalyst 802.11ax Wi-Fi 6 Wireless Access Point experts can provide economical remote and on-premises support for Catalyst next-generation Wi-Fi 6 wireless APs.

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