Enterprise Services
Data Center and Colo Consulting Services: Onsite Support at Indianapolis Data Centers
Colocation Center Support Services from Progent
Internet data centers provide businesses of any size an affordable option to create a secure, dependable environment for mission-critical networks. Colocation sites house web and email servers, switches, mass storage and other equipment. Progent’s Internet data center support services provide expert on=site and off-site assistance for businesses who have equipment Internet data centers in Indianapolis.
Progent’s colocation center support services are intended for companies with equipment located at data centers and who need responsive on-premises and remote support from Microsoft and Cisco certified network professionals.
Progent offers a broad range of Internet data center technical support services, such as network design evaluation, Microsoft Windows and Linux server installation, troubleshooting for server and connectivity systems, designing and deploying fault-tolerant configurations, installing layered security mechanisms, firewall setup and troubleshooting, configuring load balancing environments, deploying robust cluster configurations, and delivering virtual server expertise.
Round-the-Clock Network Monitoring
Businesses who utilize data centers can benefit from Progent’s ProSight WAN Watch network infrastructure monitoring and management services to get 24x7 server and application monitoring that goes significantly beyond conventional accessibility checking. Progent's remote services team can respond proactively to potential trouble spots uncovered by WAN Watch before they develop into critical network failures. Progent provides expert online support for quick and affordable repairs, or if necessary Progent can dispatch certified engineers to the colocation center for on-premises support.
Progent’s seasoned consulting resources are an economical option to the managed services bundles provided by many colo sites because you are billed only for the support you require when you receive it. No minimum retainers or long-term support contracts are necessary.
Experts in Data Center Support
Because Progent’s engineers have extensive backgrounds working with colo centers in Indianapolis, Indiana, Progent can interact efficiently with their engineering, network administration, and operations teams to expedite service tickets and escalate issues for fast solutions.
If you are thinking of migrating to an Internet data center for the first time, Progent can design a complete solution that will meet your business objectives, operational needs, and financial restrictions, while following leading practices for colocation environments. Key elements such as high availability, online administration, protection, replication and restore, and hardware support can all be handled by Progent's engineers with extensive field-proven backgrounds that enables them to recognize which strategies work and which don’t. Progent can oversee your complete migration into the colocation facility, including full project management support to enable a seamless move with minimal interruption of business.
Your company can use Progent’s data center experts as a fallback for your internal network services staff or as a next-level escalation resource for complex problems with network infrastructure or server configuration. Progent’s philosophy of encouraging knowledge transfer from our certified experts to our customer's in-house support personnel helps our clients receive the top payback for their network support services dollars.
Progent can help your business to choose a colocation facility that addresses your specific technical requirements, access alternatives, service response capability, corporate security mandates, redundancy goals, financial restrictions, and geographic location needs.
The features and cost of colocation center facilities can differ dramatically. To enable you to make appropriate decisions for your circumstances, Progent’s experts can clarify the ramifications and trade-offs involved with the Internet data center alternatives available in Indianapolis.
Below is a selection of popular colocation sites in Indianapolis, Indiana where Progent offers onsite and remote technical support:
GAP Indy Data Center
800 Henry Street, Indianapolis
Indiana Telecom Center
701 West Henry Street, Indianapolis
Lifeline Data Centers
733 W Henry St, Indianapolis
tw telecom Indianapolis
4625 W 86th St, Indianapolis
Contact Progent about Data Center Consulting Services
For help with equipment situated at a colocation facility or for help developing a data center strategy, phone Progent at
An index of content::
System Center Operations Manager Remote Support
After Hours Microsoft System Center Operations Manager Technology Consulting
Progent's Microsoft-certified consulting experts have more than 10 years of background designing, implementing, optimizing and troubleshooting SCOM environments and offer organizations of any size advanced online or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist your company to plan a topology for Microsoft SCOM 2012 servers that provides the responsiveness and resilience required to monitor your datacenter effectively, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to import and customize System Center 2012 Operations Manager management packs based on industry best practices for tracking network infrastructure and Microsoft and 3rd-party applications and services. Also, Progent can provide fast online or onsite technical support to assist you to remediate serious problems uncovered by Microsoft SCOM 2012.
Windows Server 2003 Engineer
Consultant Services Windows 2003
The knowledge and experience of Progent's certified Microsoft Windows Server 2003 consultants, with an average of over 11 years of support in Microsoft integration, assures you success in selecting the version and set up of Windows 2003 Server that matches best with your business strategy. Progent can also assist you with planning, deploying, managing and supporting sophisticated IT solutions powered by Microsoft Windows Server 2003, and can streamline your upgrade from Windows 2000 Server or Windows NT.
Emergency Recovery Services Mississippi
Computer Support Companies Connecticut
Progent’s Technical Response Center (TRC) provides nationwide extended hours remote help for information systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service engineers offer after-hours telephone support and online secure network connection to isolate and resolve network problems rapidly and affordably. The breadth of IT expertise represented by Progent's staff of nationwide support engineers allows Progent to escalate even the most difficult problems to qualified experts as required. For critical problems, the Technical Response Center tries to respond to your call for support in less than one hour.
Emergency Technical Support Dynamics GP Great Plains Accounting
Great Plains Migration IT Consulting
Progent can show you how to plan and implement a smooth migration to Microsoft Dynamics GP so that you preserve your information, strengthen your protection, enhance your management reporting, take full advantage of Microsoft Office support, and reduce business disruption by creating and following a sensible migration strategy. Progent can also help train new Microsoft Dynamics GP/Great Plains 2010 users so you don't lose productivity. Progent can improve your company reports and business analytics by providing Crystal Reports help, FRx programming, and Microsoft Excel expertise. Progent's experience with Microsoft .NET development, Microsoft SQL Server applications, and designing with VBasic, XML and other tools make it possible to create specialized business applications and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP.
Remote Access Support Outsourcing
Help and Support Cisco VPN
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or mid-size company deploy and support Cisco’s security and VPN products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both off-site access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are simple to manage and offer the flexibility to evolve with your changing business requirements. Progent’s Cisco-Premier network consultants support Cisco’s comprehensive line of hardware and software aimed at preventing data theft, virus and worm outbreaks, DDoS attacks, and other security risks to your information system. Progent can help you deploy Cisco technology to achieve secure access, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a central user access control foundation for user authentication, permissions, and tracking from an easy-to-use Web interface.
ISA 2004 Server On-site Technical Support
Microsoft Certified Expert Microsoft Proxy Server Outsourcing
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have broad backgrounds developing corporate security designs for information systems with many locations, mobile users, and mission-critical web-based applications. A Progent ISA Server consultant is ready to help your small company plan and implement a configuration of Microsoft ISA Server 2004 that supports your information security needs without limiting your productivity.
VMware Cross vCenter NSX Services
VMware Infrastructure Specialist
Progent offers the support of a certified VMware VCDX expert to help you plan, configure, administer and troubleshoot VMware vSphere-based virtualization ecosystem for on-premises networks, cloud environments, or hybrid deployments. Progent offers advanced expertise for installing and configuring VMware Site Recovery Manager and VMware's NSX virtual network system for disaster recovery and application continuity. Progent offers extensive understanding of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud used for administering private and hybrid cloud solutions that deliver high availability, data security, and application mobility.
Network Consultant Windows 2000 Server
Windows 2000 Server Online Troubleshooting
Progent's certified Windows 2000 consulting staff can show you how to optimize the capability of your current Windows 2000 Servers and can streamline system administration, provide technical support and troubleshooting, and strengthen security. Progent can also show you how to design, justify, and implement a strategy to migrate from Microsoft Windows Server 2000 to Microsoft Windows 2003 Server. Progent is expert in designing test installations to eliminate the technical risk involved with moving to Windows Server 2003 by identifying potential hardware and application compatibility issues.
IT Outsourcing Best Practices White Papers
IT Co-sourcing White Paper
Progent’s IT outsourcing packages provide budget-friendly network support for medium-size corporations. Whether it includes planning network architecture, setting up an in-house Help Desk or using an outside one, deploying a new e-mail system, monitoring your system, or creating an on-line business solution, outsourcing your network technical services can reduce expenses and eliminate risks, allowing IT support budgets to increase in a more linear and manageable manner than is possible by amassing a bulky, knowledgeable in-house network support staff. Progent’s Outsourcing White Paper and datasheets show how Progent can help you create a protected and highly available network foundation for your vital Windows-based applications including Windows 2008, Microsoft Exchange Server 2007, and SQL Server 2008.
Microsoft SQL Consult
Microsoft SQL Consulting Services
Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis package that enables the rapid development of cutting-edge enterprise-class applications that can provide your business a critical competitive edge. SQL Server features built-in support for XML and the ability to communicate across the Internet and outside the firewall. The knowledge and experience of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of background helping with Microsoft technology, ensures you success in designing, installing and managing Microsoft SQL Server solutions that are seamlessly integrated with other applications powered Microsoft's .NET platform.
Live Online PowerPoint Training
Professionals Online Microsoft Project Training
Progent provides live remote training for an array of desktop apps and environments such as Office and Office 365 Excel, Word, Publisher and Visio plus Acrobat, Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Remote instruction provides the benefits of conventional in-person seminars, including immediate communication between students and teachers, but eliminates the expenses of transportation and the challenge of trying to synchronize the availability of multiple trainees. Available to individuals or groups of all sizes, Progent's virtual training allows the instructor to conduct the class from a remote facility while the clients can be spread throughout a campus or across the country. Live online education supports proven learning tools like virtual white boards, electronic hand-raising, and collaborative desktops. Sessions can be brief and personalized to specific topics or extended in duration and wider in scope.
Best Consultant Mirial
Technology Professional Tandberg Video Conferencing
Progent can provide the support of a senior consultant with years of hands-on experience installing, managing, and enhancing video conferencing platforms from leading suppliers such as Cisco/TANDBERG, Polycom, and LifeSize. Progent's consultants can coordinate with your in-house IT support team, your Internet Service Provider, and your video conferencing platform vendor to help your company increase the strategic value of your telepresence ecosystem.
System Center MOM Specialists
System Center Operations Manager Remote Consulting
Medium-size companies can get all the advantages of Microsoft System Center Operations Manager 2007 and have fast access to Progent’s Microsoft and Cisco Premier Certified network support professionals. Thanks to Progent's economically priced network service programs, mid-size organizations can choose a simple co-sourcing service program built around Microsoft System Center Operations Manager 2007 with server monitoring, proactive alerts, in-depth reporting, Help Desk Call Center, and remote service. For businesses with line-of-business environments who need non-stop networking, Progent offers a complete round-the-clock outsourcing package. Progent offers expertise in Microsoft Operations Manager 2007 to provide medium-size business networks world-class availability, protection and productivity.
Tandberg Telepresence Professionals
LifeSize Telepresence Engineers
Progent offers the support of an accredited engineer with expertise integrating products from the leading video conferencing/telepresence providers such as Cisco/Tandberg, Polycom, LifeSize and Radvision and can help your company to plan, install, upgrade, or troubleshoot a video conferencing environment that preserves your current investment and maximizes the strategic value of your information network. Progent can also provide the services of network infrastructure engineers able to assist businesses of any size to build and troubleshoot a communications network that provides the performance, reliability, protection, and scalability required to support your telepresence solution.
OS X Online Professionals
OS X Troubleshooting Consultant Services
Progent provides nationwide online technical support and consulting services for companies that operate Apple macOS and OS X networks or whose information systems feature a mix of Apple Mac and Microsoft technology. Progent's consultants offer macOS and OS X users a variety of services such as desktop assistance, migration to the current version of macOS from legacy editions of macOS or OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also assist your business with Apple iPhone and Apple iPad integration and management, or moving to iCloud. Remote IT help offers optimum return for your information technology budget by protecting client efficiency and shortening the time billed for computer repair services. Advanced remote support utilities and skilled service specialists and engineers allow Progent to solve the majority of network issues without squandering time and expense by going to your location. In most of situations your network issues can be dealt with over the phone or through a combination of phone help and online connectivity. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISM certified security professionals to help you with the most difficult system issues.
SharePoint Computer Consultants
Best Windows SharePoint Services Online Consulting
Progent's Microsoft-certified experts can help you rationalize the business case for deploying SharePoint 2007, advise you on the most sensible edition of SharePoint Server for your circumstances, provide configuration and integration services, help you to install Microsoft SQL Server as a supporting database manager, optimize your network integrity, integrate your off-the-shelf and custom application software to work with SharePoint 2007, design a comprehensive security plan that incorporates portal solutions, and provide troubleshooting and Help Desk services.
Lync Server 2013 conference bridges Engineers
Microsoft Lync Server 2013 IM Network Consulting
Lync Server 2013, renamed Skype for Business, enables organizations of any size to create a centrally managed and secure communications ecosystem that permits a Bring-Your-Own-Device computing model with IM, real-time presence, audio/video and web meetings with application sharing, as well as IP-based and PSTN telephony enabled for a broad range of stationary PCs and mobile devices. Progent's Microsoft-certified Lync Server 2013 consultants and network architects can help you to assess the business benefits of Lync Server 2013, create an in-house, cloud-based (via Lync Online) or mixed topology suitable for your current and future plans, implement Lync 2013 so as to speed up your ROI, and provide custom webinar and onsite training to your IT team and users. Progent offers expertise in critical pieces of a Lync 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange, and Progent can assist your organization to integrate Lync 2013 with key Office and Office 365 applications such as Outlook and PowerPoint.
Citrix XenDesktop virtual desktops IT Consulting
Consult Citrix XenDesktop desktop virtualization
For desktop virtualization, Progent can provide the expertise of a Citrix XenDesktop expert who can assist you to plan a XenDesktop solution that maximizes the strategic impact of your IT system; configure XenDesktop technology with your servers, user devices, and printers; migrate your existing virtual desktop software to current versions of XenDesktop; and deliver comprehensive remote troubleshooting. Progent can also instruct your network managers to adhere to industry leading practices to manage XenDesktop effectively.
24/7 Backup and Restore Software Consulting Services
HP Data Protector Services
Progent can provide economical online access to IT engineers skilled in a wide array of utilities and services that provide solutions for backing up Windows, Mac, and Linux physical and virtual servers and desktops plus notebooks and smartphones. Progent offers consulting support for all major backup products such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan, Double-Take Software, Mozy, Retrospect, Apple Time Machine, VMware vSphere Data Protection (VDP), and FLARs. Progent's consultants can assist your company to deploy, upgrade, or maintain backup/restore solutions for a variety of environments including local, edge to datacenter, cloud-based, or a mix.
ASP Design Firm
Custom eCommerce Contract Programming Firm
For custom program development, Progent can supply software design experts to produce line-of-business applications in areas such as commercial transaction webs, web site design, Microsoft Business Solutions products including Microsoft Dynamics GP, and specialized management reports based on Crystal Reports, Access Report, or FRx Reports. Progent’s consultants can use Microsoft IIS to create company-specific eCommerce solutions based on Microsoft ASP.NET. Also, Progent offers experts in a broad array of custom software development platforms including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also offers specialists in custom Access, custom Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
Wireless LAN Consultant Services
Wireless LAN Specialists
Progent’s wireless consultants can help small organizations plan, choose, test, configure and maintain secure building-to-building wireless bridges that integrate transparently into your existing network while providing a degree of protection that equals or exceeds wireline interfaces. Progent offers expertise in wireless LAN technology from Cisco Aironet and Meraki, Proxim, and additional small business wireless providers and can help you select and install the wireless connectivity solutions that fit best with your business requirements.
WLAN controller Consultant
Wave 2 wireless controller Information Technology Consulting
Progent's Wi-Fi consultants can assist your business to deploy Cisco wireless LAN controllers to manage and monitor Wi-Fi networks of all sizes. Progent can assist you to administer and troubleshoot your existing Cisco-based Wi-Fi environment or carry out a smooth transition to Cisco's latest Wi-Fi controller technology.
Microsoft Certified Partner Professional VBScript programming
Cisco Experts HTML programming Consultants
If you need assistance creating, enhancing, or troubleshooting applications for Windows, any version of Linux, or for the Web, Progent’s team of program developers, database designers, and software project managers can help make sure you get the job completed on time and within budget. Progent's seasoned software programmers offer affordable and efficient remote consulting for jobs as simple as creating VBA scripts for Office Excel or as large as rolling out line-of-business database applications built on SQL Server ,Oracle, or MySQL.
24/7/365 Service Reporting Professionals
Service Reporting Remote Consulting
Progent uses an enterprise-class support reporting system that records and formats complete documentation for all billed support activities. Unlike some freelance consultants or small support organizations who offer scant documentation or details of services done, each service provided by Progent is accompanied by full documentation. Each Progent staff member has use of the service documentation sent by each consultant to each client. The practice of detailing and organizing service records results in more effective support and avoids a variety of common problems such as when a service client is effectively held hostage to a consultant who refuses to release vital service information.
24/7 Professional Microsoft System Center Operations Manager
Microsoft System Center Operations Manager Integration
Progent's Microsoft-certified consultants have over a decade of experience designing, deploying, enhancing and troubleshooting SCOM environments and offer companies of any size expert online or on-premises consulting support for Microsoft SCOM 2012. Progent can assist you to plan a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and availability needed to watch over your datacenter effectively, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent can also help you to install and set up SCOM 2012 management packs according to leading practices for tracking network fabric as well as Microsoft and 3rd-party apps and services. Also, Progent can deliver responsive online or onsite troubleshooting to assist you to remediate serious issues detected by System Center 2012 Operations Manager.
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