Enterprise Support
Expert Data Center and Colocation Support Services:
On-location Support at Indianapolis, Indiana Data Centers
Internet Data Center Consulting Services
Internet colocation centers offer businesses of any size an economical option to create a protected, robust environment for business-critical networks. Colocation facilities host application servers, routers, disk arrays and other gear. Progent’s colocation center support services deliver professional on=site and off-site technical services for businesses who use colocation facilities in Indianapolis.
Progent’s Internet data center support services are designed for companies that have computer systems housed at Internet Data Centers (IDCs) and who need dependable on-site and on-line support from Microsoft and Cisco premier engineers.
Progent provides a full selection of data center engineering support services, including system design assessment, Microsoft Windows and Linux server configuration, troubleshooting for server and communications systems, developing and implementing high-availability environments, creating layered security mechanisms, firewall implementation and repair, configuring load balancing environments, deploying robust cluster configurations, and providing virtual server support.
Continuous Network Monitoring
Companies who utilize Internet data centers can leverage Progent’s ProSight WAN Watch infrastructure management services to get continuous system monitoring that goes far beyond conventional accessibility testing. The Technical Response Center can respond proactively to potential problem areas uncovered by ProSight WAN Watch before they grow into serious network failures. Progent provides expert online troubleshooting for fast and affordable repairs, or when required Progent can send premier engineers to the colocation center for on-premises service.
Progent’s expert support offerings are an economical option to the managed services packages offered by many colo sites because with Progent you pay only for the support you require when you receive it. No ongoing retainer fees or long-term support agreements are necessary.
The Smart Choice for Colocation Center Support Services
Because Progent’s consultants have extensive backgrounds working with Internet data centers in Indianapolis, Indiana, Progent can communicate efficiently with their technical, network administration, and operations teams in order to speed up service requests and prioritize issues for fast solutions.
If your business is considering migrating to an Internet data center for the first time, Progent can design a comprehensive solution that will align with your business goals, technical requirements, and financial restrictions, while adhering to best practices for colocation center environments. Critical elements such as fault tolerance, online management, security, replication and restore, and hardware support can all be handled by Progent's IT experts with years of hands-on experience that enables them to know which solutions work and which lead to problems. Progent can oversee your complete move into the colocation facility, including full project management support to allow a smooth migration with minimal disruption of business.
Your company can use Progent’s colo center professionals as a fallback for your in-house network services staff or as a next-tier escalation resource for tough problems with network switches and routers or server setup. Progent’s philosophy of promoting knowledge transfer from our skilled experts to our client's IT support personnel ensures that our clients receive the best return on for their IT support investment.
Progent can assist your business to select a colocation center that addresses your particular technical requirements, access options, service response capability, physical security mandates, redundancy objectives, financial limitations, and geographic proximity needs.
The features and pricing of data center facilities can vary widely. To enable you to make optimal choices for your business, Progent’s experts can clarify the ramifications and trade-offs associated with the data center options in Indianapolis.
Here is a selection of popular colocation facilities in Indianapolis, IN where Progent offers onsite and online network support services:
GAP Indy Data Center
800 Henry Street, Indianapolis
Indiana Telecom Center
701 West Henry Street, Indianapolis
Lifeline Data Centers
733 W Henry St, Indianapolis
tw telecom Indianapolis
4625 W 86th St, Indianapolis
Ask Progent for Data Center Support
For help with equipment hosted at a colo site or for help creating a colocation plan, phone Progent at
An index of content::
Microsoft Consultant Remote Support Jobs
Recruiter Microsoft Consultant Full-Time Jobs
Progent is seeking to find staff-level, results-driven Microsoft certified engineers with MCSE credentials; Cisco accredited system consultants with Cisco CCNP or CCIE credentials; security professionals who have CISSP or CISA or comparable security certification; and advanced system architecture experts with a background in mobile access, wireless networking, high availability, business continuity, data protection, and VMware. Progent also is looking for professionals who can join our team of helpdesk service specialists and off-site support professionals. In addition, Progent is seeking talented managers who can perform productively in Progent's high-growth, virtual office environment.
Information Assurance Consulting Services
Network Traffic Analysis Compliance Auditor
GIAC (Global Information Assurance Certification) was established in 1999 to certify the knowledge of network security professionals. GIAC certifications are recognized by businesses and institutions throughout the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance specialists offer help with all of the network security capabilities addressed within GIAC accreditation such as auditing network vulnerability, security incident management and response, traffic analysis, web-based application security and security information and event management (SIEM) solutions.
UNIX, Windows Consultant Services
Windows and UNIX Specialists
If your business runs a UNIX, Linux, or Sun Solaris network or a multi-OS computer system, Progent's CISM, CISSP and ISSAP-premier security specialists can assist your whole organization in a wide array of security areas such as security administration procedures, security design and models, connection control products and methodology, applications development security, business processes security, hardware security, telecommunications, infrastructure and web security, and business continuity planning. CISM, CISSP and ISSAP define the fundamental competencies and worldwide standards of performance that network security managers are required to master. These accreditations provide executive management the assurance that consultants who have earned their CISM, CISSP or ISSAP qualification have the experience and theory to deliver world-class security support and consulting help.
Windows 2008 Active Directory Setup and Support
24/7/365 Microsoft Certified Specialists Windows Active Directory
Windows Active Directory demands significant field experience to configure efficiently across an enterprise. Progent’s Microsoft Premier consultants are experienced in planning, deploying, and troubleshooting sophisticated Enterprise Active Directory projects. Progent’s fields of proven competence with Microsoft Windows Active Directory include replication issues, multi-domain partition design, correcting corrupted Active Directory objects, dealing with residual beta software configuration objects in online AD systems, and repair of failed configurations of AD and Active Directory-integrated programs.
Network Consulting Experts Small Office
Small Office Small Business Network Consultants
For small businesses considering Progent's network support outsourcing, consulting, or technical support services, phone 800-993-9400 or e-mail information@progent.com.
Cybersecurity Contractor Juniper SSG520M Router
Juniper SSG520M Router Cybersecurity Group
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
24 Hour Specialist Meraki Wi-Fi Access Point
Online Support Services Meraki Wi-Fi Access Point
Progent's Cisco-certified wireless networking consultants offer online and onsite consulting and support services to help your organization to plan, configure, administer, tune, and debug wireless deployments that incorporate Cisco's Meraki APs. Progent's experts can also assist your organization to plan and implement hybrid networks that integrate on-premises and cloud-hosted resources and that deliver easy access, enhanced security and compliance, unified management, and dependable operation for all your mobile and desktop devices.
Temporary IT Staffing Services Technical Support
Troubleshooting Supplemental Staffing
Progent's short-term IT staffing services enable you to respond to sudden increases in demand for network support personnel without dealing with the expense and delays that come with identifying and recruiting experienced technical workers and without adding to your permanent workforce.
Linux Online Consultant
Linux Online Professional
Progent provides nationwide online technical support and consulting services for businesses who operate Solaris networks or whose IT systems feature a combination of Solaris and Microsoft Windows technology. Online technical support provides optimum leverage for your IT dollar by preserving user efficiency and shortening the time charged for network repair services. Advanced online support tools and skilled technicians and consultants combine to enable Progent to solve the majority of IT issues without wasting time and expense by traveling to your site. In the vast majority of cases your IT problems can be remediated over the phone or via a combination of phone support and remote access. Progent can make available Cisco certified CCIE network experts and CISSP and ISSAP premier security specialists to help with the most difficult system problems.
ISSAP Certified Cybersecurity Consultancy
Emergency Consulting CISSP-ISSAP Security Architecture
Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP status through rigorous testing and extensive work with information security architecture. ISSAP consultants possess comprehensive understanding of access control systems and techniques, phone system and network infrastructure security, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery, and physical security integration. Progent's ISSAP-premier security consultants can help your company with all aspects of architecture security.
24x7 Microsoft Exchange Upgrade Outsourcing
24x7 Exchange Server 2003 Network Consultant
Progent's certified professionals provide technical support and network consulting expertise for Exchange Server 2003, Windows Server 2003, and for the entire line of Microsoft Servers. Progent's migration, integration, management, and support expertise for Exchange 2003 Server include system design, deployment, project management, local and off-site technical support, Help Desk outsourcing, certified security evaluation, and comprehensive IT outsourcing.
Cisco Firepower 9300 Series Firewalls Remote Support
Firepower NGFW Firewalls Network Consulting
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance boost compared to Cisco's previous-generation ASA 5500-X firewalls and offer centralized management of advanced security features such as application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist you to design and carry out a smooth upgrade to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower firewalls with Cisco's security services to create and centrally manage network ecosystems that span branch offices, data centers, private clouds and public clouds.
Ubiquiti Security Gateway Engineer
Ubiquiti access point Professional
Ubiquiti's UniFi family of Wi-Fi network appliances includes a wide selection of Wave 2 802.11ax Wi-Fi APs, security gateways, and switches. Ubiquiti UniFi appliances running throughout multiple sites with any number of APs can be remotely configured and administered using free UniFi Controller software, which centralizes and streamlines setup, discovery, management, tuning, debugging, monitoring, and analytics. Progent offers the skills of seasoned wireless consultants who can assist your organization to determine the benefits of UniFi products for your business and help you to design, deploy, administer, and maintain your UniFi solution.
Support and Integration SharePoint 2019 Server Farm Design
SharePoint 2019 On Premises Specialists
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts can provide affordable remote and on-premises consulting expertise, software development, and debugging services for organizations of any size who want to upgrade to SharePoint Server 2019 or SharePoint Online from older releases of SharePoint. Progent can assist you plan and carry out an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines onsite and cloud infrastructure into a cohesive intranet solution.
Computer Engineer 3504 wireless controller
CCDP Certified 8540 wireless controller Online Consulting
Progent can help you to configure Cisco Wi-Fi controller appliances to manage and monitor wireless LANs of all sizes. Progent can help you to maintain and debug your current Cisco Wi-Fi solution or implement an efficient transition to Cisco's modern wireless controller technology.
Offsite Workforce Collaboration Software Online Support
Telecommuter Collaboration Software Technology Consulting
Progent can assist small and medium-size companies to configure collaboration platforms to permit their remote workforce to benefit from productive teamwork with colleagues and other stakeholders.
Windows Server 2012 R2 Hyper-V Technical Support Services
Windows Server 2012R2 Data Deduplication Consultants
Progent's Microsoft-certified professionals can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, create test systems and migration strategies, tune your network for on-premises, multi-site, cloud-based, and partial-cloud environments, train your IT management staff, create an enterprise-wide security plan, automate IT administration, assist with application development, and build and validate a DR/BC plan.
Proxim Tsunami Wireless Case Study
Case Study Wireless Integration
Progent provided a wireless networking environment that enabled a school to improve efficiency and eliminate the ongoing expense of a dedicated data connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim wireless bridge is designed for connecting separate locations up to 2.5 miles apart and can reach even greater distances. This wireless alternative provided improved performance and dependability than simply amplifying the 802.11b network, and because it utilizes the 5.8Ghz spectrum it offered protection against local interference.
Urgent Cisco Experts Information Transfer Setup and Support
Expert Training Online Troubleshooting
Progent is committed to information transfer from Progent's support experts to clients. By educating clients to resolve problems that are within their comfort zone, Progent can concentrate on offering high-value skills where Progent faces few competitors. Small businesses who work with familiar freelance service providers or who maintain internal support staffs benefit when Progent passes on information about critical technology and tested processes to make their IT environments more reliable, secure, and productive.
Repair Microsoft Sharepoint Server 2016
Microsoft Sharepoint Server 2010 Outsourcing Companies
Progent's Microsoft-certified consultants offer network support and technology consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progent’s support professionals can show you how to design, deploy, maintain and administer the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint, Windows Hyper-V, Lync Server, Project Server, and Microsoft System Center Operations Manager.
Shared Network Support Help Desk Configuration
Network Engineer Shared Help Desk
Progent's Computer Help Desk Call Center Outsourcing Support Services for desktop technical support are designed especially for small businesses who require fast availability of a Help Desk Call Center with professional phone support and effective escalation capability but who must operate within a restricted information technology budget. Important features of Progent's Help Desk Outsourcing Support Services include: Help Desk Call Center Phone Support, Optional Remote Access Support, Initial System Assessment, Problem Prioritization, Virtual Helpdesk Services, Per Minute Billing, and Help Desk Software Selection and Integration.
Outsourcing Network Help Professionals
Full Service Outsourcing Engineers
Progent is organized deliver in-depth online consulting for all major technical areas common to small company information networks and offers an array of strategic, on-demand support services including a part-time Chief Information Officer to offer senior-level planning and budgeting capability, a Call Center for help desk support, 24x7 remote monitoring, spam and email-borne virus protection as a managed service, best-practices project management help for major initiatives such as site moves oroperating system migrations, connectivity experts for building and maintaining high-performance and robust infrastructure, security engineers to verify data safety and compliance, disaster recovery specialists to help design business continuity strategies, and software programmers to write, customize, or troubleshoot business applications.
Network Consultant Microsoft Exchange
Exchange 2003 Server Engineer
Progent's Microsoft-certified consultants have 20 years of experience planning, installing, and maintaining messaging solutions for clients in the and across the United States. Progent provides affordable Microsoft Exchange Servers consulting support to ensure that your email system features security, high availability, easy access for off-site and mobile users, efficient administrative tools, and seamless integration with telephony. Progent offers expertise and integration services for Exchange 2016, Exchange 2013 Server, Microsoft Exchange 2010 Server, Exchange 2007, Microsoft Exchange 2003 Server, and MS Exchange 2K Server. Progent can also help small or mid-size companies to upgrade to MS Exchange 2016 Server or Exchange 2013 Server.
Live Communications Server 2007 Technology Professional
24 Hour Microsoft LCS Server Consultancy
MS Communications Server provides Instant Messaging and presence in an extensible, world-class solution offering advanced protection, seamless compatibility with other Microsoft software, an expandable, standards-based development platform, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your organization can realize lower costs and improved operational efficiencies, increased individual productivity, and better IP protection with this simple-to-administer, fault-tolerant IM platform. Effective implementations of Microsoft Office Communications Server call for careful planning and thought prior to roll out. Progent's Microsoft-authorized professionals can provide the expertise needed to realize all the benefits of Office Communications Server across your whole organization.
Exchange Migration Services
24-7 Consultants Exchange Server 2010 Upgrade
Progent can provide expert support for every step of your Exchange Server 2010 upgrade with services that include end-to-end project management services, site readiness preparation, project design and documentation, cost estimates of new software and equipment required, suggested sourcing, pilot testing at client location or at Progent's test facility, setting up temporary coexistence of Microsoft Exchange 2010 and Exchange 2003 or 2007, deployment of the production system, deactivating the old servers, and webinar training for customer's IT group and users.
Largest Consultancy Google Cloud VPN
Google GCP Cloud Storage integration Engineer
Progent can provide affordable online and onsite consulting to help companies of any size to migrate all or part of their core network infrastructure to Google Cloud Platform (GCP). This can save management hassle and equipment expense and allow access to Google's cutting edge AI and machine learning technology. Progent can assist you with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, readiness evaluation, architectural design and review, pilot testing, configuration, administration, performance optimization, licensing management, disaster recovery solutions, and security strategies.
WatchGuard Firebox M570 Firewall Security Firms
24-Hour Consulting Services WatchGuard Firebox M4600 Firewall
Progent offers consulting services for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to select, configure, and manage a WatchGuard Firewall appliance that aligns with your security needs and budget. Progent can assist you to manage legacy WatchGuard firewalls or upgrade efficiently to modern WatchGuard firewall solutions.
Microsoft Financial Software Support and Setup
Microsoft GP/Great Plains Technology Consulting
Progent’s Microsoft certified consultants offer a range of support services for Microsoft Dynamics GP/Great Plains. Dynamics GP is a Microsoft accounting platform and business management tool based, like all Microsoft financial tools, on the scalable and popular foundation of Microsoft Windows technology. Dynamics GP/Great Plains 2010, the most recent edition of Microsoft accounting software in the Microsoft Dynamics GP/Great Plains line, offers a cost-effective solution for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and HR. Dynamics GP/Great Plains is simple to deploy and integrate, and with its segmented approach you can purchase only the functions you currently require, with the option to expand clients and increase functionality in the future. Progent’s Dynamics GP Software support engineers can help you deploy, customize and manage Dynamics GP/Great Plains 2010 as well as earlier versions of Dynamics GP/Great Plains.
Remote Support Services scom 2016 SQL Server integration
scom 2016 network monitoring Support
Microsoft System Center 2016 Operations Manager is designed to promote consistent performance and dependable uptime for critical applications by offering unified, cross-platform monitoring of IT infrastructure installed across on-premises systems and private and public clouds. Progent's consulting group can provide world-class remote and onsite support to help organizations of any size to design, integrate, tune, update and troubleshoot SCOM 2016 solutions. Progent can help your company to migrate to SCOM 2016 from earlier versions or from different monitoring platforms, or combine multiple monitoring systems into a unified infrastructure management solution. Progent can also help you extend your Operations Manager 2016 scope to include resources hosted on public clouds such as Microsoft Azure and Amazon AWS.
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