Expanding your at-home workforce may have a major effect on IT infrastructure, security/compliance, and corporate processes. Progent has 20 years of experience assisting SMBs to design, configure, manage, tune, and troubleshoot IT environments that support work-from-home employees. Progent can assist your Indianapolis company to pick the appropriate technologies and adhere to leading practices in creating and operating a secure virtual office solution for telecommuters that promotes collaboration and returns top value. Progent can provide support services ranging from on demand guidance for getting you past challenging technical bottlenecks to full project management to help you successfully complete business-critical initiatives.

Progent's consultants can assist Indianapolis, Indiana businesses to with any aspect of creating a high-performing telecommuting ecosystem by delivering infrastructure configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Call Desk augmentation, security and compliance, backup/restore solutions, and streamlined management.

Voice/Video Conferencing for At-Home Workers
A broad selection of video conferencing products from leading vendors support online discussions, video conferencing, chat, and screen/content sharing for both onsite users and teleworkers. Many companies utilize a mix of products to meet the needs of their different partners and clients. Progent can help you to manage your existing conferencing environment and optimize the experience of your remote employees.

  • Skype for Business is Microsoft's popular communications product that supports real-time presence, instant messaging, voice and video conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified consultants who can assist you to set up and maintain Skype for Business clients to support your remote workforce. To learn more about Progent's consulting expertise for Skype for Business, refer to Skype for Business integration experts.
  • FaceTime is Apple's group video calling platform for compatible iOS, iPadOS, iPod and macOS devices. FaceTime runs over Wi-Fi or cellular Internet connections. Current versions of FaceTime support as many as 32 concurrent users for video calls. To learn more about Progent's support expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for most computing devices. Delivered via Cisco's Webex Cloud platform, Webex services include sharing discrete content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, session recording, plus editing and playback for training. For details about Progent's support expertise for Webex as well as for other IP video solutions from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conversations, contacts, and information with capabilities such as IP voice and video conferencing, persistent threaded chat, plus data sharing. To learn more about Progent's support expertise for Microsoft Teams and for other Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
  • Additional Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting services for these products and help you to optimize your WAN infrastructure to run them.

Contact Progent for At-Home Worker Expertise
To contact Progent about creating and managing a productive work-from-home solution for your Indianapolis, Indiana business, phone 1-800-993-9400 or go to Contact Progent.



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