Fast Remote Troubleshooting for Indianapolis Indiana IT Networks
Fast Online Help for Indianapolis SystemsFor companies located in Indianapolis Indiana, Progent provides remote support for computer systems powered by Microsoft, Cisco, Apple macOS and OS X, or Linux/UNIX technology. Progent's Microsoft Certified consulting experts have delivered remote support to businesses in every state in the United States. (See testimonials from Progent's clients.) Progent also can furnish the consultation services of Cisco CCIE-certified network specialists to help with complex networking problems, as well as the assistance of CISSP-certified cybersecurity experts to help with high-level security architecture and diagnostic jobs.

Progent's remote support engineers offer exceptional leverage due to the fact that they possess the practical experience and have access to the advanced tools required to resolve most network problems rapidly. Efficient support lowers direct costs since service calls accumulate minimal chargeable minutes. Online support also avoids the cost of sending a consultant to your site. Your organization saves additionally with indirect expenses by minimizing or avoiding system downtime and associated losses stemming from business discontinuity, disgruntled clients, idle employees, and distracted management. Progent's extensive remote consulting expertise is especially valuable for businesses that depend on public clouds for critical network infrastructure or software such as Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud Platform, or where on-premises support may not be useful.

Progent's billing policy for online support is structured to stretch your IT service investment. Progent charges on a per-minute basis for phone consulting, so you owe only for the services that you actually get. In contrast to many online support firms, Progent asks for no service activation charge or minimum job duration. Progent's one-minute billing unit and simple model for pricing save you from scenarios where speedy. minor fixes somehow end up as substantial invoices. Progent's skill at handling problems efficiently means you spends less money.

Progent's Online Consulting and Technical Support Services
Through years of experience, Progent has mastered an array of optimized tools and field-tested processes that promote the highest level of effectiveness for online help and troubleshooting for computer networks of any size. Progent provides secure Virtual Private Network support for VPN gateways from a variety of leading vendors including Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN technology enables the engineers of Progent's Technical Response Center to interface to your computer system remotely without violating network security.

Progent's proven technical support database application keeps detailed records of the service that Progent's customers have received. Progent's staff service personnel have access to the specifics of assistance delivered to every client by any Progent consultant. This archive of anomalies and responses is stored as a readily searchable internal knowledge base that allows Progent's online support engineers to share their knowledge with the whole team to make sure that the efficiency of Progent's technical support improves daily. Progent's high-level accreditations and close relationships with important vendors including Cisco and Microsoft open up other massive technical support databases and allow priority access to manufacturers' in-house product engineers with the result that Progent's remote service specialists are able to come up with the best resolutions in the least time.

Remote support services provided by Progent to customers in Indianapolis Indiana include:

Progent's ProSight Flat-rate Managed Services for Small and Medium Size Organizations
Progent offers a family of budget-friendly, fixed-price managed services designed to enable small and mid-size businesses to utilize the same advanced technology deployed by some of the world's leading corporations. Progent's ProSight portfolio of network management outsourcing services covers all key areas of modern networking such as email protection, threat defense based on machine leaning, automated backup and disaster recovery, infrastructure management, VM hosting, and network resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes next generation behavior-based machine learning tools to guard endpoint devices as well as physical and virtual servers against modern malware assaults such as ransomware and email phishing, which easily escape legacy signature-based anti-virus tools. ProSight Active Security Monitoring protects local and cloud-based resources and offers a single platform to address the complete threat progression including filtering, infiltration detection, containment, remediation, and post-attack forensics. Top features include single-click rollback with Windows VSS and real-time network-wide immunization against new attacks. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Endpoint Security and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection managed services deliver economical in-depth protection for physical and virtual servers, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and reacting to security assaults from all vectors. ProSight ESP provides two-way firewall protection, intrusion alarms, endpoint control, and web filtering via leading-edge technologies incorporated within one agent accessible from a unified console. Progent's security and virtualization consultants can help you to plan and configure a ProSight ESP environment that addresses your company's specific requirements and that helps you demonstrate compliance with legal and industry information security regulations. Progent will help you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that require urgent action. Progent's consultants can also assist you to set up and verify a backup and restore solution such as ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services provide small and mid-sized organizations a low cost and fully managed solution for reliable backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight Data Protection Services automates and monitors your backup processes and enables fast restoration of vital data, applications and virtual machines that have become unavailable or damaged due to component failures, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's backup and recovery specialists can deliver advanced support to set up ProSight DPS to to comply with government and industry regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, when necessary, can assist you to recover your critical data. Learn more about ProSight DPS Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of top information security companies to provide web-based control and comprehensive protection for your inbound and outbound email. The powerful structure of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter acts as a preliminary barricade and blocks most unwanted email from reaching your network firewall. This decreases your exposure to inbound attacks and conserves network bandwidth and storage. Email Guard's on-premises gateway device adds a further layer of inspection for inbound email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your corporate firewall. For more details, visit ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Management
    Progent’s ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized organizations to diagram, monitor, enhance and troubleshoot their connectivity hardware such as routers and switches, firewalls, and access points as well as servers, endpoints and other networked devices. Using state-of-the-art RMM technology, ProSight WAN Watch ensures that infrastructure topology diagrams are kept updated, captures and displays the configuration information of virtually all devices connected to your network, tracks performance, and sends notices when potential issues are discovered. By automating time-consuming management activities, WAN Watch can knock hours off ordinary tasks such as making network diagrams, expanding your network, finding appliances that require critical software patches, or identifying the cause of performance problems. Learn more details about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progent’s server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system operating efficiently by tracking the state of critical assets that power your business network. When ProSight LAN Watch detects an issue, an alarm is transmitted automatically to your designated IT personnel and your assigned Progent engineering consultant so that all looming problems can be resolved before they have a chance to impact productivity Learn more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and apps hosted in a protected fault tolerant data center on a fast virtual machine host set up and managed by Progent's IT support experts. Under the ProSight Virtual Hosting service model, the customer owns the data, the operating system software, and the applications. Because the environment is virtualized, it can be ported immediately to a different hardware solution without requiring a lengthy and technically risky configuration process. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, find and protect data related to your network infrastructure, processes, applications, and services. You can quickly find passwords or IP addresses and be warned automatically about impending expirations of SSL certificates or warranties. By cleaning up and organizing your network documentation, you can save as much as 50% of time spent searching for vital information about your network. ProSight IT Asset Management features a centralized location for storing and sharing all documents required for managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether you’re making enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you need the instant you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable alternative for small and medium-size organizations to get an objective evaluation of the overall health of their network. Based on a selection of the leading remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's world-class group of information technology professionals, ProSight Network Audits show you how well the configuration of your essential infrastructure devices conform to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide instant ROI such as a cleaner Active Directory system. Both also include a year of advanced remote network monitoring and management (RMM). Benefits can include simpler network management, improved compliance with government and industry security standards, higher utilization of network assets, quicker troubleshooting, more reliable backup and restore, and less downtime. See more about ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is a low-cost service centered on a phone discussion with a Progent information assurance expert. The interview is designed to evaluate your organization's ability to block or recover rapidly after an attack by a ransomware strain like Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you personally to gather information concerning your current security profile and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow best practices to create a cost-effective AV and backup system that aligns with your business needs. For more information, refer to The ProSight Ransomware Preparedness Report.

Additional Consulting Programs Available from Progent
Progent offers the skills of seasoned online consulting professionals for contract information technology projects. Billing charges for longer-term development or consulting tasks are set based on the qualifications of the consultants involved. Progent's experience with these important fields of computer technology enables customers to complete critical initiatives within budget and on schedule. Progent's special online engineering solutions include:

  • Help Desk Expertise
    Progent's Help Desk Call Center service options for companies with environments that incorporate Microsoft, Cisco, macOS and OS X, UNIX, or Linux products include full-service Help Desk Call Center services, shared Helpdesk support services, and Helpdesk consulting. Progent's Standard Help Desk Services provide small organizations an end-to-end solution that handles all aspects of online desktop technical support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and reporting. Progent provides help desk services at a significant discount off Progent's regular desktop support rates, and Progent can provide the option of fast as-needed escalation to subject matter experts to handle the most problems.

    Progent's Help Desk consulting support can support you in creating an effective new Help Desk or revamping your current organization, selecting or enhancing Help Desk Call Center software products to address the special requirements of your corporation, or adding occasional phone support staff to reinforce your existing Help Desk resources to handle demanding situations like software migrations, major updates, or rolling out brand new business software.

    Progent's Help Desk team of seasoned information technology consultants offers your clients in Indianapolis Indiana rapid assistance from a reliable network service group with extensive background delivering telephone-based help and remote diagnostics for networks based on Windows, Cisco, Apple macOS and OS X, or UNIX/Linux products. Progent's charter is to give the Help Desk Call Center the reputation as a key enabler of business efficiency, and Progent's goal is to resolve rather than just record IT problems.

  • Business Applications Support: Training, Customization, and Problem Solving
    Progent's Applications Experts Group can supply online professional consulting support and education in special application fields including ERP, MRP, accounting system customization, and CRM. Progent also offers consulting, programming, and training for Microsoft business applications including CRM, MS Office Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. To find out more about Progent's consulting, custom development, and training offerings, see Progent's Applications Experts Group.

  • Unified and Streamlined Management of Hybrid Cloud Environments
    System Center 2016 unifies and automates the management of hybrid cloud environments by offering comprehensive integration with Windows Server 2016, Windows 10; seamless integration of multi-OS networks that incorporate various Linux distributions, Hyper-V and VMware; and better cloud support such as closer integration with Microsoft Intune for iPhone and Android smartphone administration plus native integration with Operations Management Suite for cloud-enhanced analytics. Progent's System Center 2016 consultants can provide world-class online and on-premises expertise for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can assist you to plan and install a new implementation of Microsoft System Center 2016, expand or tune your current one, upgrade smoothly from a prior version of System Center, or debug your System Center solution.

  • Remote Hybrid Network Monitoring Support
    Progent offers companies in Indianapolis Indiana remote IT infrastructure monitoring and reporting by providing System Center 2016 Operations Manager (SCOM 2016) consulting and Microsoft System Center 2012 Operations Manager (SCOM 2012) support. Progent can adapt SCOM for your business so your computer support is proactive and automated. By anticipating possible problems before they expand into full-scale emergencies, remote monitoring can minimize stressful and expensive service breakdowns. Progent can also use system monitoring products such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Solaris, or Apple macOS and OS X systems, Microsoft environments, or networks based on a mix of OS platforms.
How Your Indianapolis Business Can Contact Progent's Online Support Experts
To get in touch with Progent about emergency online assistance with Windows, Apple macOS and OS X, or Linux/UNIX networks, go to Progent's Emergency Remote Help, phone 1-800-993-9400, or visit Contact Progent. For companies and new businesses in Indianapolis Indiana, Progent's phone-based computer support engineers are ready to provide effective and cost-effective system help whenever your business needs it. More than 15 years of providing online technical assistance has earned Microsoft Partner certification for Progent's team of engineers and has enabled Progent to acquire world-class troubleshooting skills and to refine remote access tools to repair IT problems rapidly while eliminating the expense and lost time that comes with on-site service visits.

Even if your Indianapolis company works with a regular freelance support technician or employs a full time organization that can handle common network problems, Progent’s Microsoft certified engineers can offer a convenient and transparent virtual expansion of your on-site resources for situations when your regular IT support personnel either lack the time or the expertise to solve unexpected network emergencies or particularly challenging integration projects.

Details of Progent's Remote Network Support for Indianapolis Indiana
Progent's phone support, Internet-based troubleshooting, system security consulting, and system administration services offer offices in Indianapolis Indiana the greatest leverage for your support budget. Whether you need one-time phone support and remote network repair or ongoing Help Desk services and system management, Progent's professionals can deliver your organization world class IT support while allowing you to eliminate the expense and administration overhead of carrying a full-service internal IT staff. Highlights of Progent's online help services include:

What Makes Progent Different from Other Support Firms?
Progent is a Microsoft Partner consulting company and Progent's staff size, depth of technical knowledge, fine tuned support software, and understanding of corporate IT allow companies to escape the limitations associated with exclusive reliance on smaller consulting organizations, independent freelance consultants, or over-stretched internal resources.

Progent stands out by providing:

  • Proven Methodology
    Progent’s team of Microsoft and Cisco Premier consultants average longer than ten years of hands-on professional background, at the forefront of network support, performing a broad range of technical projects for an extensive array of clients. Each Progent consultant shares a refined set of personal best practices which are incorporated into company-wide best practices standards that Progent instills in its consulting staff. This guarantees that you get not just world-class technical help, but also a support engineer with proven approaches for applying computer knowledge to fix real-world network problems rapidly.

  • Value Pricing
    Progent's pricing policy is to charge for phone support and on-site help by the minute. Consequently, you pay exclusively for received support. Progent does not impose a higher rate for after-hours or priority support, and within California or in regions where Progent offers on-premises service, Progent does not charge for travel except for emergency support where on-site work is less than 4 hours. In addition, Progent applies no initialization fee and requires no retainer for services provided during regular business hours. Many service organizations demand substantial minimum payments or charge for every fifteen minutes or longer. Progent's fine granularity does away with large invoices for quick solutions so you won't be tempted to allow minor problems to stay unaddressed.

  • Full Records of IT Services
    Progent has created a sophisticated service reporting system that records and formats detailed documentation for all billed support activities. Unlike many freelance consultants or small service organizations who offer scant documentation or specifics of tasks performed, each service delivered by Progent is tracked by full documentation. Each Progent consultant has use of the support documentation transmitted by each consultant to every customer. The practice of detailing and organizing support activity allows more efficient support and avoids a variety of typical problems such as when a support client is virtually held hostage to a consultant who won’t let go of the keys to the kingdom.

  • Remote Server Monitoring with Microsoft Operations Manager
    Progent is one of the only consulting firms to offer 24x7 network tracking services powered by MS Operations Manager. MS System Center Operations Manager allows your network maintenance to be anticipatory rather than reactive. By revealing potential problems before they result in downtime, network monitoring can keep your information network from painful and expensive availability losses.
How Does Our Company Start Getting Online Network Help from Progent?
To get started with Progent's online help offerings or to find out more about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent need for IT support, visit Immediate Technical Support.



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    Progent can assist you in all phases of your migration to Exchange 2016 including designing high availability (HA) architecture for a local, cloud-based or hybrid environment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V strategy; specifying mass storage capacity required for your VMs, mailbox databases and logs; setting up hardware load balancing for high-availability client access services; planning, setting up and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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    Progent's Linux consulting experts provide small and mid-size companies and developers help with administering and maintaining Linux computers that run with Microsoft-based technology. Progent can give your organization access to Linux consultants, support professionals premier by Microsoft and Cisco, and security experts with CISA certification. This broad array of expertise provides you with an easy single source to help you create and manage a secure and reliable mixed-platform network and communications infrastructure that supports Linux and Microsoft coexistence by integrating Microsoft Windows with major Linux platforms such as RedHat, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.

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    Progent's Microsoft-certified failover clustering experts can help businesses to evaluate the benefits of deploying Windows Server 2012 failover clustering technology to create an advanced fault-tolerant/disaster recovery solution, assist your organization to plan and install a Windows Server 2012 environment, provide online and on-premises consulting expertise and technical support for clusters composed of physical servers or virtual machines, and help you to streamline the administration of clustered servers.

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    Microsoft Small Business Server is an affordable suite of essential servers that provides the basis for a feature-rich but easy-to-manage IT network. The IT demands of the Microsoft .NET products bundled with Small Business Server requires a network consultant with hands-on background designing and building seamless, end-to-end business technology environments. Progent's Microsoft SBS Server consultants have an average of over 10 years of background integrating computer networks based on Microsoft technology. This background assures you results in installing, managing, and troubleshooting network solutions that incorporate the Microsoft Small Business Server suite of servers and applications.

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    Progent’s certified experts offer small and mid-size companies enterprise-grade consulting services for Systems Management Server 2003 and Configuration Manager 2007, Microsoft's standard tools for change and configuration management. Configuration Manager 2007 is the new title for the change management platform formerly known as Systems Management Server. Configuration Manager 2007 provides a variety of enhancements to SMS Server 2003 including comprehensive automation, built-in Windows Vista Microsoft Windows Server 2008 awareness, quarantine support, and boot image management. Progent’s Microsoft certified engineers can help you use SMS or System Center Configuration Manager effectively for streamlined operating system and application software deployment, security patch control, application tracking, and licensing reconciliation. Progent's consultants can also assist your company to move efficiently from Microsoft Systems Management Server to Configuration Manager.

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    Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales activities such as listings, orders, shipments, fulfillment, and reports. By tapping into Amazon's vast online ecosystem and automating their sales processes, merchants can expand their market, lower their cost of sales, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and costs and get to market quickly.

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    Server proliferation wreaks havoc on IT budgets and administrative resources. Server reduction through a virtual infrastructure promises lower total cost of ownership of hardware and quicker ROI, more efficient utilization of physical computers, simplified operations, increased network availability, and easier manageability. Typical usage scenarios for virtual servers are hardware consolidation, economical platforms for mission-critical legacy software running on outdated operating systems, and affordable isolation of software development or pilot testing systems from production systems.

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    If your organization does not require urgent remote help but expects to need assistance with your network soon, you can conserve time and money and ensure that the appropriate IT skill will be ready when you want it by contacting a Progent sales specialist and registering as a client. For more information, phone 800-993-9400 or send email to information@progent.com.

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    Microsoft Forefront Threat Management Gateway is based on the powerful security capabilities of ISA Server and offers a centrally managed web gateway that delivers a one-server platform for a variety of security features such as an application layer and network layer firewall, URL filtering, malware inspection, IPS, reputation services, Virtual Private Network control, and HTTP and HTTPS inspection. Forefront TMG 2010 includes advanced web security logging and reporting capabilities, allows custom reports powered by Microsoft SQL Server, works with Active Directory to streamline authentication and policy enforcement, and can be deployed as a virtual server to cut costs and improve recoverability. Progent's Microsoft engineers can help you to plan and execute test and production deployments; integrate Microsoft Forefront Threat Management Gateway with Windows 2008 R2, AD, Microsoft SQL Server, Microsoft Exchange Server, and SharePoint 2010; set up Microsoft Forefront Threat Management Gateway 2010 to operate on a virtual server with Microsoft Windows Hyper-V; and deliver ongoing consulting and repair services. Progent's consultants can also help you to migrate smoothly to Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.

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    Progent has been providing SharePoint support since the first product was released over a a dozen years, and Progent has the scope of technical know-how to help organizations of all sizes to plan and implement a SharePoint Server 2013 installation and develop SharePoint 2013 applications that bring substantial business value to your IT investment. Progent's Microsoft-certified consulting team can help you to assess the risks and benefits of migrating to SharePoint Server or SharePoint Online from legacy versions of SharePoint or from a different collaboration solution; determine if an in-house, online or hybrid configuration is best suited for your company; and select the right version of SharePoint 2013 for your applications. Progent can provide full project management services or can help in individual jobs associated with your SharePoint 2013 migration.

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    Progent can provide fast and affordable remote access to an authorized Oracle database administration expert or an Oracle application developer. Progent offers advanced database administration services for all versions of Oracle's RDBMS platform and can also help plan, create, update, or fix Oracle applications based on SQL and PL/SQL. Progent also provides support for Streams replication technologies and ASM file/volume manager.

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    Progent’s Microsoft-certified experts can provide organizations of any size consulting, technical support, and development services for SharePoint and SharePoint Online. Microsoft SharePoint is an advanced solution that utilizes web-based technology for efficiently coordinating people, teams and information. Microsoft SharePoint Server provides a central location for your workers or clients to connect to, manage, distribute and manipulate useful data, documents, and software and to interact with one another. Microsoft SharePoint enables faster and more intelligent decisions, more efficient sharing across teams and more streamlined business practices. Windows SharePoint Services connect employees, customers, teams and major tasks with the data they’ve developed in a way that makes data convenient to find, retrieve and re-use. Progent's certified SharePoint experts can assist you to manage your existing SharePoint solution or migrate to the latest release of SharePoint Server or to SharePoint Online.

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    The latest generation of ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer significantly more bang for the buck than Cisco's previous firewalls and have superseded the ASA 5500 and PIX 500 firewalls for new deployments. Progent's Cisco-premier CCIE network consultants can help your company to manage your legacy PIX or ASA 5500 firewalls or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, configure, tune, manage and debug firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.

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    Progent can help your organization in any facet of your upgrade to Microsoft Exchange 2019 such as deploying Windows Server 2019 Core for hosting Exchange; designing HA system topology for a local, cloud-based or hybrid environment; migrating mailboxes; designing and implementing Hyper-V; setting up hardware load balancing; building DAG groups with MCDB caching; setting up Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft Office 365; and configuring Outlook clients.

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    Progent's Cisco-Meraki Wi-Fi access point consultants can assist your organization to plan, set up, administer and debug Cisco's Meraki-based Wi-Fi networks for environments from a small office to a large campus or a nationwide enterprise. Progent can also help clients to integrate other Cisco appliances for streamlined management.

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    Progent’s Microsoft-certified experts offer small and medium sized companies computer consulting, maintenance, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for efficiently connecting people, teams and data. SharePoint Portal Server offers a central spot for your workers or customers to access, organize, share and manipulate relevant data, documents, and applications and to interact with one another. It allows faster and more intelligent decisions, more efficient access across teams and more streamlined business practices. The primary objective of SharePoint Server is to bring together, in a productive way, all of the many sources of knowledge accessible inside and without a business network. Windows SharePoint Services join workers, clients, teams and major tasks with the data they’ve developed in a way that makes data easy to find, retrieve and re-use.

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    Progent provides small and medium size businesses professional consulting for Intrusion Protection Systems and IPsec VPN technology from major firewall and VPN security vendors including WatchGuard, Juniper Networks, and Symantec. Progent can help you design a detailed security strategy and choose the right technologies from multiple suppliers to support your security goals while sticking within your budget limits.

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    Progent offers several security packages intended to provide larger corporations an objective and thorough network security audit from a group of premier security engineers. All Progent's network security evaluation bundles incorporate a suite of services including automated scans from within and from outside your corporate firewall, expert interpretation of captured data by certified security engineers, production of a paper explaining the results, plus an interactive concise executive outbrief and an extensive interactive outbrief for in-house IT engineers.

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    Progent's Experts Group provides consulting in key technologies including Macintosh networking and applications; Consulting for Linux-based, UNIX-powered, and Sun systems; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management consulting; Strategic and specialized program help; CIO, business analyst, and project logistics outsourcing; Special program development and deployment; Web, eCommerce, Electronic Data Interchange, and customer portal design and integration; SQL management and efficiency consulting; Business intelligence expertise; and Telecom architecture support.

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    To see replies to frequent enquiries concerning being a consultant at Progent, see Employment at Progent Q&A.

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