Expanding your at-home workforce can have a major effect on IT architecture, cybersecurity, and company processes. Progent has 20 years of experience assisting small and mid-size businesses to design, configure, administer, tune, and troubleshoot IT networks that support a remote workforce. Progent can help your Indianapolis company to select the appropriate tools and follow best practices in building and operating a secure virtual office solution for telecommuters that promotes collaboration and delivers top business value. Progent offers support services that go from as-needed expertise for helping you over challenging technical bottlenecks to comprehensive project management to help you carry out mission-critical initiatives.
Progent's consultants can assist Indianapolis, Indiana businesses to succeed with any aspect of creating a high-functioning work-from-home ecosystem by providing infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Call Desk augmentation, endpoint security, backup/restore solutions, and streamlined management.
IP Voice Solutions for an At-Home Workforce
Extending the company phone system to accommodate remote users is critical to supporting an effective work-at-home solution. A broad range of cloud-centric IP voice products are used by small and mid-size businesses to support telecommuters. Many enterprises depend on Cisco's current or older products for IP voice management. Progent can help businesses of any size to design or maintain a telecommuter IP voice service that delivers the versatility, convenience and protection needed for teleworkers. Progent's Cisco-certified CCIE IP Voice consultants can provide high-level support to assist businesses optimize their current Cisco IP voice systems to handle a growing at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends enterprise IP telephony features to devices such as IP phones, media processing platforms, VoIP gateways, and mixed media applications used throughout the network. CUCM manages other combined media services like unified messaging, video conferencing, and customer collaboration networks. For details about Progent's CUCM support, visit Cisco Unified Communications Manager consulting services.
- Cisco CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM. Progent can assist your company to support your existing CallManager environment or upgrade smoothly to Cisco's modern IP telephony solutions. To find out about Progent's support services for CallManager and Cisco's other legacy VoIP platforms, see CallManager consulting.
- Cisco IP Gateways enable integration with public telephony networks and with clients working beyond the corporate perimeter
like at-home workers. Progent can provide expert support for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 product lines and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration consulting.
- Other VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to expand your wide area network architecture to support these solutions and deliver on-demand configuration and troubleshooting services.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and managing an efficient telecommuter solution for your Indianapolis, Indiana company, call 1-800-993-9400 or visit Contact Progent.