Indianapolis At Home Workforce Integration Advisor
IP Voice Technology Consulting
Expanding your remote workforce can have a major effect on IT architecture, security/compliance, and company workflows. Progent has two decades of background helping small and mid-size businesses to design, configure, manage, tune, and troubleshoot IT environments that support at-home workers. Progent can help your Indianapolis company to pick the appropriate tools and adhere to best practices in creating and maintaining a safe virtual ecosystem for telecommuters that promotes teamwork and delivers top value. Progent can provide services that go from as-needed guidance for helping you over occasional IT bottlenecks to comprehensive project management to help you successfully complete mission-critical initiatives.
Progent can assist Indianapolis, Indiana organizations to with any facet of creating a high-functioning telecommuting environment by providing network infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, public cloud integration, Help Desk augmentation, endpoint security, data protection solutions, and streamlined management.
IP Voice Integration for an At-Home Workforce
Extending the company phone environment to include telecommuters is vital to supporting a productive at-home workforce. A broad range of cloud-based digital PBX platforms are used by small and mid-size businesses to server teleworkers. Many larger organizations rely on Cisco's modern or legacy products for VoIP management. Progent can help businesses of all sizes to plan or tune a remote IP voice environment that provides the flexibility, convenience and protection needed for remote users. Progent's Cisco-certified CCIE Voice consultants can provide advanced support to help organizations optimize their existing Cisco VoIP systems to handle an expanding remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers advanced telephony capabilities to devices such as IP phones, media processing products, VoIP gateways, and mixed media apps deployed across the network. CUCM supports additional combined media services such as messaging, video conferencing, and team collaboration networks. For more information about Progent's CUCM support, visit CUCM consulting services.
- Cisco CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM. Progent can help you to support your existing CallManager environment or upgrade smoothly to Cisco's current IP telephony solutions. For details about Progent's expertise for CallManager and Cisco's other early VoIP products, refer to Cisco CallManager consulting.
- Cisco IP Gateways provide connectivity with PSTN networks and with users working outside the corporate firewall like at-home workers. Progent can provide expert support for Cisco's legacy IP gateways like the UC520, UC540 and UC560 series and for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
- Other VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to update your WAN architecture to work with these VoIP solutions and deliver as-needed configuration and debugging expertise.
Contact Progent for At-Home Worker Support Services
To contact Progent about creating and maintaining a productive work-from-home environment for your Indianapolis, Indiana business, phone
An index of content::
Support Desk Management Services Integration Services
Support Desk Management Services Configuration
Progent’s Co-managed Help Desk service allows your IT organization to split responsibilities for Help Desk services seamlessly between your IT team and Progent's large roster of seasoned technical support engineers and subject matter experts. Progent’s Co-managed Help Desk service is an advanced support solution built around the leading shared professional services automation (PSA) tool for managing service requests, ticketing, ownership, status tracking, and reporting.
Consultant UNIX, Windows
UNIX with Windows Network Engineer
If your company has a UNIX or Linux environment or a multi-OS IT environment, Progent's CISA and CISM-premier security specialists can help your whole enterprise in a wide range of security areas such as security administration practices, security design and models, access control products and techniques, applications development security, operations security, hardware security, communications, network and Internet security, and business continuity preparedness. CISM, CISSP and ISSAP define the fundamental skills and international standards of performance that information security managers are expected to master. These accreditations offer IT management the confidence that consultants who have earned their CISM or CISSP qualification have the experience and theory to deliver effective security support and consulting services.
Top Rated Virtualization Professionals
Consultant Server Management
Server proliferation puts pressure on network budgets and management resources. Server consolidation through a virtual architecture promises lower total cost of ownership of hardware and quicker return on investment, more leveraged use of physical computers, streamlined operations, enhanced network availability, and easier management. Typical uses for virtual servers include resource consolidation, economical platforms for mission-critical legacy software running on outdated operating systems, and inexpensive quarantine of software development or pilot testing systems from on-line systems.
Windows 2003 Cluster Online Technical Support
Support Redundant Internet
Progent’s Disaster Recovery/Business Continuity (DR/BC) consultants have extensive backgrounds assisting small and mid-size organizations to minimize system downtime by providing affordable remote consulting for disaster recovery/business continuity planning, high-availability IT infrastructure, data backup and restore systems, and non-disruptive system maintenance. Progent’s business continuity consultants can help your company to plan and test an efficient business continuity strategy that matches your business needs and IT budget. Progent’s disaster recovery specialists can help you to design, implement, and maintain resilient technologies including non-stop Internet access, virtualization, clustering, network load balancing, continual off-site backup, and geographically dispersed hot backup centers.
Cisco Expert Computer Consultants ASA with Firepower
Cisco Firepower 1000 Series Firewalls Outsourcing
Cisco's Firepower Next Generation Firewalls provide a major performance improvement over Cisco's popular ASA 5500-X security appliances and include unified management of modern security capabilities like application visibility, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist you to design and carry out a smooth upgrade to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower firewalls with Cisco's security services to create and centrally control IT environments that span branch offices, data centers, and cloud resources.
Integration Support Microsoft Financial Software
Microsoft GP/Great Plains Online Technical Support
Microsoft Dynamics GP/Great Plains allows you to expand and control your company more efficiently by offering easy access to strategic information and a fast ROI. Microsoft Dynamics GP/Great Plains confers important business benefits including its ability to extend the presence of your organization, manage your accounting, computerize financial operations, standardize processes throughout your company, improve inventory control, enhance order accuracy, grow revenue and shorten lead-time, and increase free cash flow. Progent can show you how to configure and manage a reliable, safe server and communications foundation to support Great Plains, and can provide expert Microsoft Dynamics GP/Great Plains support professionals to help you derive all the benefits of your Dynamics GP/Great Plains business management system.
Part-Time CIO Computer Engineer
Cisco Certified Expert Technology Consulting Services Chief Information Officer
Progent can provide small businesses with an IT management professional who can act as a part-time CIO. This part-time Chief Information Officer can provide strategic direction to help you integrate appropriate technology to enhance business processes so they align more closely with your corporate objectives. Your company can develop and install a well thought out IT strategy without absorbing the expense of a full-time Chief Information Officer.
Technical Support Services Microsoft Exchange
Microsoft Exchange 2003 Computer Consulting
Progent's Microsoft Premier professionals can provide world-class consulting for enterprise-wide implementations of Microsoft Exchange Server. Progent's consultants can help you prepare for multi-site Exchange Server installations or upgrades and can supply local technicians to assist large companies with installations of Microsoft Exchange in the or any area covered by Progent's consultants.
Dynamics GP Great Plains Software Support Outsourcing
Dynamics GP/Great Plains Network Engineer
Microsoft Dynamics GP 2010 financial software is a comprehensive business management solution that unifies data and operations throughout your business, interfaces easily with other solutions, and connects workers, customers and suppliers unrestricted by time or place. Designed for small to mid-size companies, MS Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 provide functionality for accounting, management reporting, project management, inventory and order control, e-commerce, HRM, CRM, field service, manufacturing, retail management, and web-based business services. Progent can show you how to set up and manage a robust, protected server and network environment to support Microsoft Great Plains, and can give you access to expert Great Plains consultants to help your company benefit from the full potential of Microsoft Dynamics GP 2010.
Offsite Workforce VoIP Support and Help
At Home Employees VoIP IT Consultant
Progent can help small and medium-size companies to set up IP voice technology to provide their at-home workers the advantage of transparent access to the company phone network.
Network Architect IT Consulting Firm
Project Management IT Consultants
For enterprises with branches in or any area served by Progent's engineers, Progent's Microsoft-Premier network support professionals and authorized Cisco system specialists offer a range of IT consulting services including project planning, Sarbanes Oxley compliance, office moves, enterprise security, system design, on-site or remote branch office support, and technical support for co-location hosting facilities. A Progent network architect can show you how to plan a multi-office network that makes efficient use of collocation facilities and Internet data centers. Progent’s Microsoft Premier consultants can help major enterprises plan, integrate and maintain major rollouts of updated releases of Microsoft products including Active Directory, Exchange Server, SharePoint Server, SQL Server, and Enterprise Windows. Progent’s CCIE and CCNP consultants can help you configure Cisco products for connectivity solutions that incorporate simple, high-performance, integrated, and wireless networking.
WatchGuard Firebox T35 Firewall Cybersecurity Companies
WatchGuard SSL VPN Consulting
Progent offers consulting services for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to choose, configure, and manage a WatchGuard Firewall/VPN appliance that aligns with your network security requirements and budget. Progent can assist you to manage legacy WatchGuard firewall appliances or upgrade smoothly to current WatchGuard firewalls.
SQL Server Analysis Services Computer Consulting
Top Quality PowerPivot for SharePoint Computer Consultants
Progent offers the expertise of Microsoft-certified consultants and experienced database application developers, database administrators, project managers, network infrastructure engineers, disaster recovery/business continuity specialists, and security consultants to help you to assess the potential advantages of SQL Server 2012 for your organization, set up test systems at your datacenter or at Progent's lab, design and carry out an efficient migration to SQL Server 2012 from previous versions of SQL Server or from other database platforms, and define an efficient and secure network infrastructure that lets you realize the full business benefit of Microsoft SQL Server 2012.
24-7 Postini Reseller
Help and Support Antivirus
E-Mail Guard by Postini provides continually updated spam and virus filtering, content filtering, and security from e-mail-borne directory harvesting and denial of service attacks. Progent is a Postini aggregator and service firm. If your organization is too small to purchase for a regular Postini license, you can still have the use of Postini’s Perimeter Manager technology through Progent’s E-Mail Guard anti-spam and anti-virus aggregation program. Progent’s certified email protection professionals can help you develop an email defense strategy that features antispam and virus protection products and processes.
Consultant Services Windows 7 Upgrade
Microsoft Windows 7 Evaluation Support Services
Progent's Microsoft certified consultants offers remote and onsite consulting services to assist you to manage, support, and troubleshoot PCs based on Windows 7 and also offers assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with change management, data and identity protection, backup and restore, remote connectivity, mobile device integration, Wi-Fi network design, and remote network monitoring and alerts.
Barracuda Backup Testing Computer Consultants
Barracuda Backup Inline Deduplication Remote Support
Barracuda Backup is an affordable, subscription backup and disaster recovery service for small and mid-size businesses. A Barracuda Backup solution can include a purpose-built physical storage device manufactured by Barracuda or a software-based appliance with comparable features but which uses your existing storage infrastructure. Barracuda Backup protects vital business data produced on-premises, at one or multiple remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a wide range of consulting services to assist you to design, configure, manage and troubleshoot a BDR system built on Barracuda technology.
Cisco Firepower NGIPS Information Technology Consulting
Remote Troubleshooting Cisco ASA Firepower
The latest generation of Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide significantly more value than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX security appliances for all new deployments. Progent's Cisco-premier CCIE network experts can help your company to maintain your current PIX or Cisco ASA 5500 security appliances and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, configure, tune, administer and troubleshoot firewall solutions built around Cisco ASA firewalls with Firepower Services.
SQL Server 2019 Reporting Services Consultant Services
IT Consulting SQL Server 2019 Cybersecurity
Progent's Microsoft-certified SQL Server 2019 consultants can assist your organization to assess the advantages for migrating to SQL Server 2019 and can deliver rapid remote or onsite access to consulting experts in system planning and deployment, application programming, database administration, and cybersecurity.
ISA Server Remote Technical Support
Microsoft Expert Microsoft Proxy Server Online Consulting
Progent's certified ISA Server consulting experts have long backgrounds configuring ISA Server-based security solutions for IT networks with many offices, remote workers, and line-of-business eCommerce applications. Progent's ISA Firewall consultants are available to assist your company in designing and implementing an installation of ISA Server 2000 or ISA 2004 Server that supports your information protection requirements without overly limiting your network productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
School Wireless Case Study
School Wireless Case Studies
Progent delivered a wireless integration environment that allowed a school to improve productivity and avoid the recurring costs of a dedicated link. Progent proposed a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim wireless bridge is designed for interfacing remote sites up to 2.5 miles apart and can extend to even greater distances. This wireless solution provided better performance and reliability than recourse to amplifying the 802.11b wireless connection, and because it uses the 5.8Ghz spectrum it offered protection against local interference.
Microsoft Financial Software Consultant Services
Great Plains Migration Support
Progent’s Microsoft certified experts provide a variety of support services for Dynamics GP/Great Plains. Microsoft Dynamics GP is a Microsoft accounting platform and corporate management tool based, like all Microsoft accounting solutions, on the scalable and familiar foundation of Windows technology. Microsoft Dynamics GP 2010, the latest version of Microsoft financial products in the Microsoft Dynamics GP/Great Plains line, offers an affordable tool for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and HR. Dynamics GP/Great Plains is simple to install and integrate, and with its modular design you can purchase only the functions you currently need, with the option to expand clients and enlarge capabilities when necessary. Progent’s Microsoft Dynamics GP Software support experts can show you how to deploy, customize and administer Microsoft Dynamics GP 2010 as well as older editions of Microsoft Dynamics GP.
SCSM 2016 Information Technology Consulting
System Center 2016 Cloud Integration Integration
System Center 2016 delivers important improvements in the management of hybrid cloud networks by offering advanced support for Windows Server 2016 servers, Windows 10; seamless integration of multi-OS networks that include various Linux distributions, Microsoft Hyper-V and VMware; and expanded public and private cloud support including tighter integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting staff can provide advanced online and onsite support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help you to design and install a new deployment of Microsoft System Center 2016, extend or tune your current one, migrate smoothly from a previous release of System Center, or troubleshoot your System Center solution.
Setup and Support Exchange Server 2000 Upgrade
Exchange Server 2000 Upgrade On-site Technical Support
Progent is among the most expert information technology consulting companies for integrating email and messaging solutions powered by Microsoft Exchange 2000 Server. Progent specializes in helping small businesses derive all the advantages of Microsoft Exchange 2000 under common situations such as upgrading from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail environment, and jobbing out your Exchange 2000 Server support.
Call Desk Outsourcing Services Specialist
Help Desk Outsourcing Services Online Troubleshooting
Progent's Microsoft and Cisco certified experts provide several service programs to help mid-size and large companies create an efficient and successful internal Network Support Helpdesk. Progent's help desk consulting services include ROI analysis, process study and enhancement, executive reporting, education of in-house personnel, and documentation of procedures. Progent's Software Evaluation and Integration Services help businesses sift through the various high-quality Help Desk software packages on the market and decide what products might be excessively costly, miss key features, or align poorly with your company's corporate culture. Progent also provides temporary staffing for organizations who need to reinforce their in-house Help Desk team for special tasks or to fill in for vacationing or indisposed personnel.
Consult ISP Selection
ISP Selection Specialists
Progent can provide the cost-effective support of online Internet connectivity consultants to help your company to assess or enhance your ISP services so your Internet access solution aligns with your business requirements. Support services available from Progent include assessment of your existing bandwidth utilization, carrier and service plan analysis and selection, network provisioning, and managing a smooth move to a different carrier and/or service arrangement. Network provisioning can include enhancing existing routers and switches and configuring new ones, setting up firewalls, and designing fault-tolerant Border Gateway Protocol configurations.
Microsoft Windows Server 2003 Cluster IT Services
Non-stop Clustered Servers Online Troubleshooting
Progent offers Windows 2003 Cluster Server expertise to help your organization utilize fault-tolerant clustered servers that can provide 24x7 uptime. Clustered Windows servers for high-availability networks include Windows Cluster Server, SQL Cluster, and Microsoft Exchange Cluster. By assisting you t design zero-downtime server clustering environments around Windows Server 2003 Cluster, Progent’s Certified Windows professionals make sure that your non-stop server clusters are set up to optimize the competitive value of your computer network.
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