Enlarging your at-home workforce may have a major effect on IT architecture, security/compliance, and corporate processes. Progent has two decades of background helping small and mid-size businesses to plan, deploy, administer, optimize, and troubleshoot IT networks that support work-from-home employees. Progent can help your Indianapolis organization to pick the right technologies and follow leading practices in building and maintaining a secure virtual office ecosystem for teleworkers that facilitates collaboration and delivers top value. Progent can provide support services that go from as-needed expertise for helping you past occasional IT bottlenecks to full project management or co-management to help you carry out mission-critical tasks.
Progent's consultants can help Indianapolis, Indiana businesses to with any aspect of creating a high-functioning work-at-home environment by delivering infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, cloud integration, Call Desk augmentation, security and compliance, data protection solutions, and unified management.
VoIP Solutions for an At-Home Workforce
Expanding the corporate phone system to accommodate teleworkers is vital to supporting a productive at-home workforce. A broad range of cloud-centric VoIP products are popular with small and mid-size businesses to support telecommuters. Many larger organizations rely on Cisco's modern or legacy products for IP voice solutions. Progent can assist organizations of all sizes to plan or maintain a remote VoIP service that provides the versatility, transparency and protection needed for remote users. Progent's Cisco-certified CCIE IP Voice experts can provide high-level support to help businesses tune their existing Cisco VoIP systems to support an expanding remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers advanced telephony features to devices such as VoIP phones, media processing products, Voice over IP gateways, and multimedia software used across the network. Unified Communications Manager supports other mixed media services like messaging, video conferencing, and team collaboration networks. For details about Progent's Cisco Unified CM or CUCM support, refer to CUCM consultants.
- Cisco CallManager is Cisco's legacy call-processing agent and has been superseded by CUCM. Progent's consultants can assist you to support your current CallManager environment or migrate smoothly to Cisco's current IP telephony solutions. To learn about Progent's support services for CallManager and Cisco's other early IP voice products, visit Cisco CallManager expertise.
- Cisco IP Gateways provide integration with PSTN networks and with users operating outside the corporate firewall
like telecommuters. Progent offers expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 products and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
- Additional VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your wide area network architecture to support these VoIP solutions and provide on-demand configuration and troubleshooting services.
Contact Progent for Telecommuter Expertise
To contact Progent about creating and managing an efficient work-from-home solution for your Indianapolis, Indiana organization, call 1-800-993-9400 or visit Contact Progent.