Expanding your at-home workforce may have a major effect on network architecture, security, and company processes. Progent has 20 years of experience helping businesses of all sizes to plan, configure, manage, optimize, and troubleshoot IT environments that support work-from-home employees. Progent can assist your Indianapolis organization to pick the right technologies and follow leading practices in building and operating a safe virtual solution for teleworkers that facilitates teamwork and returns top value. Progent can provide support services ranging from on demand expertise for getting you past occasional technical roadblocks to full project management to help you carry out mission-critical tasks.

Progent's consultants can help Indianapolis, Indiana organizations to with any aspect of creating a high-functioning telecommuting environment by providing infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, helpdesk augmentation, security and compliance, data protection solutions, and centralized management.

IP Voice Integration for At-Home Workers
Extending the business PBX environment to include telecommuters is vital to maintaining an effective work-at-home solution. A broad range of cloud-centric IP voice platforms are popular with small and mid-size businesses to support teleworkers. Many enterprises rely on Cisco's modern or legacy products for VoIP solutions. Progent can assist businesses of all sizes to design or tune a remote IP voice service that delivers the flexibility, transparency and protection needed for telecommuters. Progent's Cisco-certified CCIE Voice consultants offer high-level support to assist organizations tune their current Cisco IP voice systems to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends high-end telephony features to devices such as VoIP phones, media processing products, VoIP gateways, and multimedia applications used across the network. CUCM manages additional combined media services like unified messaging, voice/video conferencing, and team collaboration networks. For more information about Progent's Cisco Unified CM or CUCM support, visit Cisco Unified Communications Manager consulting services.
  • CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM. Progent can assist your company to maintain your current CallManager deployment or migrate efficiently to Cisco's modern IP telephony solutions. For details about Progent's expertise for CallManager and Cisco's other legacy IP voice products, see Cisco CallManager consulting.
  • Cisco IP Gateways provide connectivity with public telephony networks and with clients working beyond the corporate perimeter such as telecommuters. Progent offers consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 products and for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Other VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to enhance your WAN architecture to work with these VoIP solutions and provide on-demand configuration and debugging services.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and maintaining a productive work-from-home environment for your Indianapolis, Indiana company, call 1-800-993-9400 or refer to Contact Progent.