Enlarging your at-home workforce may have a major effect on IT architecture, security/compliance, and corporate processes. Progent has two decades of background helping small and mid-size businesses to plan, deploy, administer, optimize, and troubleshoot IT networks that support work-from-home employees. Progent can help your Indianapolis organization to pick the right technologies and follow leading practices in building and maintaining a secure virtual office ecosystem for teleworkers that facilitates collaboration and delivers top value. Progent can provide support services that go from as-needed expertise for helping you past occasional IT bottlenecks to full project management or co-management to help you carry out mission-critical tasks.

Progent's consultants can help Indianapolis, Indiana businesses to with any aspect of creating a high-functioning work-at-home environment by delivering infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, cloud integration, Call Desk augmentation, security and compliance, data protection solutions, and unified management.

VoIP Solutions for an At-Home Workforce
Expanding the corporate phone system to accommodate teleworkers is vital to supporting a productive at-home workforce. A broad range of cloud-centric VoIP products are popular with small and mid-size businesses to support telecommuters. Many larger organizations rely on Cisco's modern or legacy products for IP voice solutions. Progent can assist organizations of all sizes to plan or maintain a remote VoIP service that provides the versatility, transparency and protection needed for remote users. Progent's Cisco-certified CCIE IP Voice experts can provide high-level support to help businesses tune their existing Cisco VoIP systems to support an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers advanced telephony features to devices such as VoIP phones, media processing products, Voice over IP gateways, and multimedia software used across the network. Unified Communications Manager supports other mixed media services like messaging, video conferencing, and team collaboration networks. For details about Progent's Cisco Unified CM or CUCM support, refer to CUCM consultants.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been superseded by CUCM. Progent's consultants can assist you to support your current CallManager environment or migrate smoothly to Cisco's current IP telephony solutions. To learn about Progent's support services for CallManager and Cisco's other early IP voice products, visit Cisco CallManager expertise.
  • Cisco IP Gateways provide integration with PSTN networks and with users operating outside the corporate firewall like telecommuters. Progent offers expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 products and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Additional VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your wide area network architecture to support these VoIP solutions and provide on-demand configuration and troubleshooting services.

Contact Progent for Telecommuter Expertise
To contact Progent about creating and managing an efficient work-from-home solution for your Indianapolis, Indiana organization, call 1-800-993-9400 or visit Contact Progent.

An index of content::

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    Microsoft Windows Enterprise Directory demands extensive field experience to configure efficiently across an enterprise. Progentís Microsoft Premier consultants are experienced in planning, integrating, and troubleshooting sophisticated Microsoft Enterprise Active Directory installations. Progentís fields of expertise with Microsoft Windows Active Directory include replication problems, multi-domain partition design, correcting corrupted AD objects, dealing with residual beta version configuration objects in online Active Directory environments, and fixing unsuccessful installations of Active Directory and Active Directory-integrated programs.

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    Progent's SonicWall firewall experts can help you integrate, maintain, and tune SonicWall firewall/VPN devices including the current SonicWall TZ and NSa Series of appliances and the older SonicWall PRO 2040 devices. Progent's CISM and CISA-certified cybersecurity consultants can help you incorporate SonicWall security gateways into a complete security solution and design security into your business processes.

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    Our compensation model is based on contribution, so just like being an independent consultant, your income is directly tied to your work effort. Certain Progent consultants focus on lifestyle issues and elect to work at an easy pace, using our flexible calendar to pursue individual enthusiasms such as hiking, car racing, skiing, surfing, travel, or spending private time with family and acquaintances. Other consultants use the opportunity to make major bucks via lots of work and long days. Progent fully supports either end of the spectrum plus any point in between.

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    Progent's ProSight Email Guard solution uses the services and infrastructure of top data security vendors to deliver centralized control and world-class security for your inbound and outbound email. The powerful structure of Progent's ProSight Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. The cloud filter serves as a first line of defense and blocks most unwanted email from reaching your security perimeter. This reduces your exposure to external threats and saves network bandwidth and storage space. Email Guard's on-premises gateway device provides a deeper layer of analysis for incoming email. For outbound email, the local gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Exchange Server to track and safeguard internal email that originates and ends within your security perimeter.

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    Progent can help small and medium-size companies to provide their offsite workers with reliable integration with cloud resources.

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    The Certified Information Systems Auditor accreditation is a prestigious achievement that signifies mastery in IS security auditing. Accredited by the American National Standards Institute, the CISA credential requires that consultants undergo a comprehensive examination given by the ISACA professional group. Progent can provide the services of a CISA-Premier network security audit consultant able to assist companies in the fields of IS audit services, IT enforcement, systems and architecture lifecycle, information technology support, safeguarding of information assets, and business continuity preparedness.

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  • Word Markup Engineer
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    Progent's Office Word and Office 365 Word experts can provide a broad selection of affordable remote consulting services to assist you to maintain your existing Microsoft Office Word environment or assist you to upgrade to a newer version of Microsoft Office Word. Support offered by Progent's Word experts include VBA programming, isolating and resolving compatibility issues between different releases of Word, integrating Office Word with different Microsoft Office apps like Office Excel and Microsoft Outlook or with 3rd-party platforms and add-ons,infrastructure optimization for dependable. reliable cloud connectivity, security consulting, smart phone synchronization, and remote training sessions customized for individuals or groups.

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  • Axapta Support Services
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    Besides offering the expertise of Microsoft Dynamics GP (Great Plains) consultants, Progent can provide experts in Dynamics AX, Dynamics NAV (Navision), Dynamics SL (Solomon), Dynamics RMS, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro. Progent offers software development, troubleshooting, management help, upgrade assistance, and one-on-one or group webinar training classes customized to meet your specific requirements. Progent's consultants also can help you build and maintain a secure, robust server and communications infrastructure to run your ERP, MRP and accounting solutions.

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    Progentís Microsoft certified consultants can offer small and medium size businesses advanced Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, web-ready database and data analysis platform that enables the speedy development of enterprise-class business applications that can give your company a competitive edge. SQL Server provides built-in support for XML and can query across the Internet and beyond the corporate firewall. In addition to providing expertise, maintenance and troubleshooting services, Progentís SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity and profitability of your IT system. Progent can also help you upgrade from earlier editions of SQL Server to SQL Server 2005.

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    Progent can assist your business to configure Cisco wireless LAN controller appliances to manage wireless networks of all sizes. Progent can assist you to administer and troubleshoot your current Cisco-based Wi-Fi solution or implement a smooth migration to Cisco's modern Wi-Fi controller solutions.

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    Progent offers onsite education customized for individuals who wish to expand their knowledge of the Apple macOS and OS X platform, Apple Mac hardware, or Mac office productivity applications including Word, Excel, and Outlook for Mac. Progent also offers customized group or individual webinar classes for macOS and Mac OS X applications.

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