Expanding your telecommuter workforce may have a major effect on network infrastructure, security/compliance, and company processes. Progent has 20 years of experience helping SMBs to plan, deploy, manage, optimize, and troubleshoot IT networks that incorporate at-home workers. Progent can help your Indianapolis organization to pick the right tools and follow leading practices in building and maintaining a safe virtual office ecosystem for telecommuters that facilitates collaboration and delivers top value. Progent can provide support services that go from as-needed guidance for helping you past challenging technical bottlenecks to comprehensive project management to help you carry out mission-critical tasks.

Progent can assist Indianapolis, Indiana organizations to with any aspect of creating a high-functioning work-from-home environment by delivering infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, Help Desk outsourcing, endpoint security, data protection solutions, and streamlined management.

Unified Management for Teleworkers
Microsoft has renamed and rebundled its endpoint management products under the title Endpoint Manager, which encompasses Intune for cloud management of remote endpoints and Configuration Manager for managing local endpoints. Endpoint Manager features a centralized solution for safeguarding corporate data by controlling local, mobile, and home-based endpoint devices.

Microsoft Intune
Intune is a component of Microsoft's Endpoint Management family that also features Configuration Manager. Intune is a cloud-based service for managing and protecting mobile devices and software. Remote endpoint computers can be personally owned or business owned. Network admins managing the enrolled endpoint computers of telecommuters can use Intune to provision and validate apps on devices, push updates and certificates, set up rules for permission to access data and networks, manage passwords, create VPN connections, determine how telecommuters share data, establish threat protection, verify security compliance, and delete sensitive data from missing, stolen or decommissioned devices. Intune can be used with Apple iOS, Google Android, Windows, and macOS computers. For details about Intune and to find out how Progent can assist you to use Microsoft's Endpoint Management to administer the devices of your teleworkers, refer to Intune telecommuter device management consultants.

VMware Workspace ONE
VMware Workspace ONE is an advanced unified Mobile Device Management (MDM) platform that allows network administrators to keep offsite endpoints current and secure. Workspace ONE uses VMware AirWatch for centralized endpoint administration along with VMware's Horizon virtual application delivery technology for authorization control, application management, and setup management of endpoint computers. Workspace ONE operates with endpoints powered by Windows 10, macOS, Apple iOS, Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-premises deployment via a perpetual license. Top features of VMware Workspace ONE include fast remote provisioning of new notebooks, quick onboarding of new employees, policy setting and enforcement for all categories of devices, aggregated reporting and analytics, an email encryption gateway, and tight integration with Microsoft apps and cloud-based products. For information about Progent's support for VMware Workspace ONE, see VMware Workspace ONE remote endpoint management expertise.

Contact Progent for At-Home Worker Expertise
To contact Progent about creating and maintaining an efficient telecommuter environment for your Indianapolis, Indiana business, phone 1-800-993-9400 or go to Contact Progent.

An index of content::

  • 24 Hour CIO Support and Setup CIO Online Support Services

  • CISM Certified Security Management Consultancy
    CISM Security Organization

    Progent offers the services of CISM Certified security professionals. The Certified Information Security Manager (CISM) organization describes the core capabilities and worldwide standards of performance that information security managers are expected to master. CISM gives business management the confidence that those who have earned their CISM certification have the background and capability to deliver effective security management and consulting consulting.

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    Key characteristics of Dynamics GP/Great Plains accounting include a modular design that lets you buy just the functionality you require, a standards-based architecture based on Microsoft technologies to safeguard your investment and offer a tightly integrated environment, enhanced reporting services that permit you to monitor all activities, income and spending and sales trends, integration with Microsoft Office to speed access to corporate information, the ability to integrate data from virtually any db software or workstation application into Microsoft GP/Great Plains, and an open architecture that makes it possible to create specialized programs. Progent can help you set up and support a reliable, secure server and communications network to support Microsoft Dynamics GP, and can provide expert GP consultants to show you how to convert the advanced features of Microsoft Dynamics GP business accounting software into a productive business management solution.

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    Progent's Cisco-certified CCIE network consultants can help your business to set up, manage, update and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall support, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone consulting, and CUCM/CallManager software expertise.

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    If your office network combines Linux technology with Microsoft Windows, Progent can assist you to incorporate your IT resources into a cohesive environment that permits all your operating systems to coexist for simple management, transparent information exchange, high availability, superior performance, and tight security. Progent's Linux and Microsoft Windows integration support offerings feature IT infrastructure configuration and support, support for Windows services for UNIX, online server monitoring and management, online technical support and repair, on-site technical support, and Help Desk Call Center services.

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    Global Information Assurance Certification was established in 1999 to validate the skill of computer security experts. GIAC accreditations are recognized by businesses and government organizations throughout the world including and the U.S. NSA. Progent's GIAC-certified information assurance specialists offer help with any of the security services addressed under GIAC accreditation such as auditing network vulnerability, security incident management and response, intrusion detection, web-based services security and security information and event management (SIEM) solutions.

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    Progent's Microsoft-certified IT experts can provide Windows Server 2016 integration consulting services to assist organizations of all sizes to design and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can assist you to evaluate the business value of Windows Server 2016 for your enterprise and can help you with any aspect of designing, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist you to take advantage of the many innovative high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.

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    The Progent Test and Training Lab at the QTS Data Center can be used for testing mission-critical applications, creating cost-effective migration methodologies, evaluating and tuning performance, designing or verifying disaster recovery solutions, resolving compatibility problems, and building training environments for the latest products and technologies. For Progent customers who lack adequate in-house resources to configure proper test systems, Progent's Test and Training Lab cuts capital costs and engineering risk and helps keep vital network projects on schedule.

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    Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP Certification as a result of rigorous examination and extensive experience with network security architecture. ISSAP security experts have comprehensive understanding of access control systems and techniques, telecommunications and network infrastructure security, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery, and physical security integration. Progent's ISSAP-certified security specialists can assist your business with all phases of architecture security.

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    Microsoft Windows Server Update Services enables network managers to deploy and track the latest Microsoft patches and security releases to Microsoft Windows Server 2000, Windows Server 2003, and Windows XP operating systems. By using Microsoft Windows Server Update Services, network support staff can fully and easily manage the distribution of updates that are published via Microsoft Update to servers and desktops in an organization. Progent can help you with complex details of the initial setup of Microsoft Software Update Services such as planning the Microsoft WSUS deployment, setting up client's workstations, establishing the Group Policy parameters, and ensuring your Microsoft Software Update Services Group Policy Object is linked to an Active Directory container that makes sense for your network environment.

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    Progent's Microsoft certified experts offer three ways to help medium-size and large businesses develop a cost-effective and successful in-house Network Support Help Desk. Progent's consulting services include Return on Investment evaluation, process analysis and enhancement, management reporting, training of in-house staff, and documentation of procedures. Progent's Software Selection and Deployment Support Services help organizations sift through the various top level Help Desk application programs on the market and decide which packages might be excessively costly, miss critical capabilities, or align poorly with your organization's business goals. Progent also provides temporary staffing for companies who want to augment their in-house Help Desk team for special projects or to fill in for absent or incapacitated workers.

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    Nagios and MRTG are useful, Open Source monitoring utilities that run under Linux and can be deployed to monitor UNIX environments, MS Windows networks, or multi-OS situations where the Linux OS and Windows run side by side. Nagios allows system support engineers to monitor network services such as POP3, HTTP, SSH, and NNTP. MRTG permits you to track the bandwidth in and out of SNMP-enabled network appliances including servers, routers, and switches. Progent's network integration experts can show you how to utilize both these tools to streamline and troubleshoot your network.

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    Progent's Linux consulting services offer small companies and developers help with managing and supporting Linux systems that operate with Microsoft-based technology. Progent offers your business contact with Linux consultants, support professionals certified by Microsoft and Cisco, and security experts with CISA certification. This wide range of experience offers you an easy single source to show you how to build and maintain a secure and robust cross-platform network and communications infrastructure that supports Linux and Microsoft coexistence by integrating Microsoft Windows with leading Linux platforms including RedHat, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.

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    Progent's Microsoft-certified failover clustering consultants can help companies of all sizes to assess the advantages of adopting Windows Server 2012 clustering technology to create a powerful high-availability/disaster recovery strategy, help you to design and install a Windows Server 2012 environment, deliver online and on-premises consulting services and technical support for clusters that include physical servers or virtual ones, and show you how to automate the administration of clustered servers.

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    To see replies to common enquiries about becoming a consultant at Progent, refer to Working with Progent Q&A.

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    Progent offers enterprise customers the services of a NetApp-certified consultant to deliver remote or onsite expertise for NetApp's entire family of SAN software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud architecture, SnapMirror data replication, SnapVault and OSSV continuous D2D backup, Virtual Storage Console for VMware, MultiStore for storage partitioning, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series hardware lines. Areas of NetApp SAN storage technology supported by Progent include SAN dsign, hybrid-cloud integration, virtualization, migrations, non-disruptive patching, system management, security and compliance, high availability, and troubleshooting. Progent can provide Tier 3 support to assist you to resolve problems with NetApp SAN environments efficiently based on best practices.

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    Besides providing the expertise of Microsoft Dynamics GP consultants, Progent has experts in Microsoft Dynamics AX ERP Software, Dynamics NAV (Navision), Dynamics SL (Solomon), Dynamics RMS, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent can provide software development, troubleshooting, administration help, migration assistance, and 1-on-1 or group webinar training tailored to address your specific requirements. Progent's experts also can help you build and maintain a secure, reliable server and communications foundation to run your ERP, MRP and accounting applications.

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    Progent can help your business in all facets of your migration to Exchange Server 2016 including designing high availability system topology for a local, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange and Windows Server 2012 R2+; migrating mailboxes; Hyper-V design; determining mass storage capacity required for your virtual machines (VMs), mailbox databases and logs; configuring hardware load balancing for high-availability client access services; designing, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.

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    If you are a network consultant with system support expertise, joining Progent and working for our clients will expand your skills through interaction with our team of motivated, world-class consulting experts. Progent's commitment to offering network expertise and computer help to small companies will give you the opportunity to work closely with business leaders and contribute tangibly to the growth of exciting organizations. In addition, Progent's virtual office network offers the most advanced tools for remote service and wireless connectivity to help you to come up with fast fixes when you take on business-critical issues.

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    Microsoft SQL Server 2005 offers indispensable, familiar tools to computer professionals as well as to information workers, reducing the complexity of designing, deploying, administering, and accessing company information and analytical applications in environments ranging from mobile devices to corporate data systems. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 require an IT consultant with hands-on experience and broad knowledge in planning and deploying information-based, comprehensive business IT solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background supporting Microsoft integration, ensures you success in planning, deploying and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.

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    The new ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide substantially more performance than Cisco's previous firewalls and have replaced the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-premier CCIE network consultants can assist your company to maintain your existing PIX or Cisco ASA 5500 firewalls or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, integrate, optimize, administer and debug firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.

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    Microsoft SQL Server 2005 offers indispensable, familiar tools to computer experts as well as to network users, reducing the complexity of designing, deploying, managing, and using enterprise information and database programs on platforms ranging from mobile devices to corporate data networks. The sophistication and integration requirements of Microsoft SQL Server 2005 call for a network consultant with real-world expertise and wide knowledge in designing and deploying information-based, comprehensive business technology solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft integration, assures you success in designing, deploying and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.

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