Enlarging your at-home workforce can have a major effect on IT architecture, security, and corporate workflows. Progent has two decades of background assisting businesses of all sizes to plan, deploy, administer, optimize, and troubleshoot IT networks that incorporate at-home workers. Progent can assist your Indianapolis company to pick the appropriate technologies and adhere to leading practices in creating and maintaining a safe virtual office solution for teleworkers that promotes teamwork and delivers top value. Progent can provide services that go from on demand guidance for getting you over occasional IT roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.

Progent can assist Indianapolis, Indiana businesses to with any facet of building a high-functioning work-from-home environment by delivering infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, public cloud integration, Call Desk outsourcing, security and compliance, data protection solutions, and centralized management.

Security for Remote Workers
Teleworkers commonly use their own computing devices and work in an unsecured space. This increases their vulnerability to cyber attacks and demands judicious use of firewalls, remote endpoint monitoring, and the creation of security policies that follow leading practices. Progent's seasoned team of certified cybersecurity professionals can help your business to plan, deploy and manage a compliant security environment that protects sensitive information in IT networks that incorporate teleworkers.

  • Firewalls allow companies to create a network that can be securely utilized by on-premises users as well as by at-home workers, mobile employees, suppliers, clients, and the public. Modern firewall appliances allow you to assign and control different access rights to various classes of users and to expand your IT network and adjust your security profile as your company evolves and as cyber threats become more complex. Progent works with both new and older security appliances from all leading vendors like Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. To learn more about Progent's firewall support expertise, go to firewall integration and support services.
  • Online Endpoint Monitoring makes it possible to watch over the disparate devices utilized by remote workers and either block or spot and respond to modern cyber attacks like ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a lightweight software agent is put on every secured endpoint device, monitoring all activity and utilizing advanced machine learning and full execution context to identify new threats at inception. When an attack is spotted, ProSight ASM instantly isolates the targeted endpoint from the corporate network to contain the threat. Because the ProSight Active Security Monitoring software agent is autonomous, endpoints stay protected even if they are disconnected from the Internet. To learn more about ProSight ASM, see remote endpoint monitoring for remote workers.
  • Security Audits can assess the exposure of your network to all types of external and internal security attacks for an environment that incorporates remote workers. Progent can deploy remote, automated security inventory software for quickly and economically uncovering a wide variety of security weaknesses that can be surfaced over the Internet. Progent's endpoint security audit consulting services, which can be provided by network security professionals with top credentials such as CISM, ISSAP, and GIAC, can help your company to audit your workflows and policies and assess your IT architecture to enable you to implement the highest level of security for your remote workers.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and maintaining a productive telecommuter solution for your Indianapolis, Indiana organization, call 1-800-993-9400 or visit Contact Progent.

An index of content::

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    Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small or mid-size organization's production servers in an environment that delivers the highest level of dependability and scalability and is in addition easy to move to another host. ProSight Virtual Hosting and management options are based upon mature virtualization architectures that allow small businesses with mixed- platform IT systems to save dramatically on the costs of capital equipment, system maintenance, and IT management while achieving enterprise-class reliability and an unmatched degree of vendor independence.

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    Progent's Data Center professionals can help you find fault-tolerant data centers that match the particular needs of your business. High availability colocation sites are particularly attractive to small businesses because of their affordability and simplified logistics in comparison to taking a do-it-yourself strategy. Trying to build an in-house data center that offers even a minimum level of fault tolerance is financially prohibitive for most small businesses. Progent can show you how to reap all the advantages of non-stop data centers and fault tolerant colo sites by offering a complete range of consulting and maintenance services.

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    Progent can assist businesses of all sizes to migrate any part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT management and reduce hardware expense. Microsoft Azure offers a comprehensive library of public cloud services and Progent can assist you to understand the advantages and limitations of different cloud networking architectures you can use with Azure. Progent can help you administer cloud-based or hybrid cloud and on-premises applications and resources and ensure that you avoid the typical mistakes small companies make when moving to the cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also assist you to configure firewalls and VPN tunnels and to manage iPhones and iPads and Google Android handhelds.

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    Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities such as listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales, merchants can broaden their market, reduce their operating costs, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and mentoring to help you cut development time and costs and speed up your return on investment.

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    Progentís Microsoft-certified experts can provide companies of all sizes consulting, troubleshooting, and application development expertise for SharePoint and SharePoint Online. SharePoint is an enterprise solution that utilizes web-based technology for efficiently connecting people, groups and information. Microsoft SharePoint Server provides a central spot for your workers or customers to access, organize, distribute and manipulate useful information, files, and software and to interact with one another. Microsoft SharePoint enables quicker and more intelligent decisions, more efficient access across groups and more economical business processes. Windows SharePoint Services connect workers, clients, teams and major tasks with the knowledge theyíve created in a way that makes data convenient to find, download and apply. Progent's SharePoint experts can help your organization to manage your current SharePoint environment or upgrade to the latest release of SharePoint Server or to SharePoint Online.

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    Progent's pricing model is to charge for remote service and in-person help per minute. Consequently, you owe exclusively for delivered services. Progent does not impose a higher rate for after-hours or priority support, and within California or in regions where Progent provides on-site service, Progent does not charge for travel time except for urgent calls where on-site work is less than four hours. Also, Progent applies no initialization fee and requires no monthly commitment for support services delivered during regular business hours. Many support firms demand large minimum payments or charge for every quarter hour or longer. Progent's small granularity avoids large bills for quick solutions so you will not be tempted to permit minor problems to stay unaddressed.

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    MS Office Communications Server delivers IM and presence in a scalable, enterprise-grade package offering advanced security, transparent compatibility with popular Microsoft products, an extendable, standards-based development environment, and support for regulatory mandates such as HIPAA, SOX, and GLB. The product allows lower costs and improved business efficiencies, increased worker productivity, and better intellectual property protection. MS Office Communications Server 2007 has been superseded by Lync, which in turn has been revamped and renamed Skype for Business. Progent's Microsoft-certified IM and Presence consultants offer online and onsite support and mediation services for your Office Communications Server environment and can help you to evaluate the advantages of upgrading to Microsoft's Skype for Business. Progent can also help you to design and execute an efficient upgrade that will add significant strategic value to your information network

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    System Center Configuration Manager 2016 automates software deployment at scale, streamlines compliance settings control, keeps track of network resources, protects against company data leakage, performs network health monitoring, allows secure end-user self service, and delivers a single control mechanism for administering mixed-operating system ecosystems based on on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud integration specialists can help your organization with any facet of planning, installing, using and repairing a SCCM 2016 solution for local, cloud, or hybrid networks.

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    If your business computer system mixes Sun Solaris technology with Microsoft Windows, Progent can help you to integrate your computers into a cohesive network that allows all your operating systems to run side by side for easy administration, transparent information exchange, high reliability, enhanced throughput, and tight protection. Progent's Solaris and MS Windows integration assistance services feature network architecture integration and support, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, online technical help and troubleshooting, on-site technical support, and Help Desk Call Center support.

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    System Center Configuration Manager automates application and device provisioning across multiple sites, streamlines security and compliance settings control, inventories network assets, guards against company data leakage, performs health monitoring, allows secure self service, and offers a single point of control for managing multi-operating system networks based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consulting team and Azure cloud experts can assist you with any facet of planning, installing, operating and troubleshooting a SCCM solution for on-premises, cloud, or hybrid environments.

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  • Cisco ASA Firewall with Firepower Support and Setup
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    The current ASA 5500-X Family of firewalls with Firepower Services offer substantially more bang for the buck than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 security appliances for all new installations. Progent's Cisco-premier CCIE network experts can assist your company to maintain your legacy PIX or ASA 5500 security appliances and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to design, configure, optimize, manage and debug firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.

  • UNIX Consult Immediate Sun Solaris Support Services
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  • Microsoft Dynamics CRM Support and Help
    Microsoft Dynamics CRM Online Consulting

    Microsoft CRM helps mid-market businesses build profitable client interactions. Built-in Sales and Customer Service components enable in-house staff to share information to help improve sales success and deliver steady, efficient customer service. Progent can configure the optimal server and communications infrastructure, including mobile wireless access, to support Microsoft CRM, and Progent's Experts Team can provide your small business with a certified MS CRM consultant who can show you how to combine Microsoft CRM with your sales or customer support data.

  • Windows 2003 Server Outsourcing Support and Setup Windows 2003 Server
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  • IT Consulting Cisco RADIUS Security
    Cisco RADIUS Security Technical Consultant

    Cisco's security and offsite connectivity technology for small to medium sized businesses offer a full array of manageable protection products to help you protect your wired and wireless information system. Cisco's Virtual Private Network line includes routers and switches, firewalls, and Virtual Private Network access concentrators. Progent's expert staff of consultants includes experienced specialists with Cisco's CCIE and Cisco Certified Network Professional qualifications who can help your company to select Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco security technologies that align best with your business objectives.

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  • Windows, Linux, UNIX, Solaris Online Troubleshooting Linux, Windows Specialists

  • Hyper-V 2016 Network Consultant
    Hyper-V 2016 Security and Compliance Integration Support

    Windows Hyper-V 2016 utilizes key technologies initially developed for and proven on Azure, one of the world's biggest public clouds. This significantly enhances the suitability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises deployment models by enhancing security, availability, expandability, manageability, reliability and recoverability. Progentís Microsoft-certified consulting team can assist you to assess the benefits of Hyper-V 2016 for your business, configure test environments to verify the ability of Hyper-V 2016 to support your vital applications, design a cost-effective network topology for a cloud-based or hybrid deployment, create and execute a smooth migration plan, educate your IT management and technical support personnel, and provide as-needed consulting and troubleshooting support to make sure that your Hyper-V 2016 solution gives you maximum business benefit.

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