Besides offering rapid contact with top-tier network professionals and subject matter experts to assist Indianapolis, Indiana organizations with discrete technical issues or longer-term projects, Progent offers short-term supplemental staffing to deal with more broadly defined services like desktop help, network management, and Help Desk services. Temporary staffing can help organizations to respond to planned or surprise surges in the need for IT personnel, which may be caused by situations like company mergers, site moves, platform upgrades, business process changes like work-from-home, disaster response, busy seasons, or regulatory mandates. Short-term staffing can also cover gaps caused by the absence of full-time staff members due to scheduled vacations, illness, termination, or other reasons.

Benefits of Progent's Short-Term Staff Augmentation Services
Progent's temporary supplemental staffing services give organizations the flexibility to respond to surges in demand for IT personnel without being saddled with the costs and delays associated with reviewing and recruiting appropriate IT help and without the risk of adding to your in-house head count.

Key features of Progent's temporary staffing services include:

  • Rapid availability of seasoned IT pros
  • Simple initiation, cessation, and resumption of services
  • Transparent extension of your full-time IT staff
  • Full reporting of services performed
  • Optional escalation from Tier 1 up to Tier 3 support so even the toughest issues can be handled promptly
  • Strong working relationship with a top-level, full-spectrum source for network support
Progent's Co-managed Center Service
Progent's co-managed Help Desk service is a specialized on-going staff expansion alternative that allows IT groups to share the work of Help Desk Call Center support seamlessly between their internal IT staff and Progent's nationwide team of IT support specialists. Working as a transparent supplement of your full-time Help Desk, Progent's shared Help Desk Call Center program is a collaborative support alternative powered by the industry's leading shared professional services tool for streamlining, service requests, generating tickets, assigning ownership, tracking responses, and generating documentation.

Why Choose Progent?
Progent has 20 years of experience delivering remote and onsite network expertise for businesses of all sizes throughout the United States. Progent's engineers have earned top certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's security and compliance experts have earned top certifications including ISSAP, CISM, and CRISC. Learn more details about Progent's certifications.

Progent's Practice Areas for Indianapolis, Indiana Companies
Progent's seasoned roster of certified consultants and technical experts can provide Indianapolis, Indiana companies a broad array of online technical guidance and troubleshooting expertise. Practice areas offered under Progent's reseller program for IT service firms include:

Contact Progent for Short-Term IT Staffing for Indianapolis, Indiana Organizations
To find out more about Progent's temporary supplemental staffing services for Indianapolis, Indiana organizations, call 800-993-9400 or visit Contact Progent.