In addition to providing rapid access to top-tier network consultants and subject matter experts (SMEs) to assist Indianapolis, Indiana companies to resolve specific IT problems or longer-term projects, Progent can provide short-term staffing to deal with more broadly defined assistance like desktop help, network management, and Help Desk services. Short-term staffing makes it possible for organizations to deal with planned or unplanned surges in demand for IT personnel, which may be caused by situations such as company mergers, data center moves, technology migration, business process changes like work-from-home, disaster recovery, seasonal variations, or regulatory changes. Temporary staffing can also cover gaps left by the loss of in-house staff members because of scheduled vacations, illness, termination, etc.

Advantages of Progent's Temporary IT Staffing Program
Progent's short-term staff augmentation services give businesses the flexibility to respond to increases in requirements for IT services without being saddled with the expense and hassle associated with identifying and recruiting professional technical help and without the risk of adding to your in-house head count.

Important aspects of Progent's temporary staff augmentation services include:

  • Rapid access to seasoned IT professionals
  • Easy engagement, cessation, and re-engagement of services
  • Seamless extension of your in-house IT team
  • Comprehensive reporting of services performed
  • Available escalation from Tier 1 up to Tier 3 services so even the most challenging problems get resolved promptly
  • Strong relationship with a world-class, full-service resource for IT support
Progent's Shared Help Desk Call Center Service
Progent's shared Help Desk program is a specialized on-going staff expansion alternative that enables IT groups to divide the work of Help Desk support seamlessly between their internal network staff and Progent's nationwide pool of technical support experts. Working as a transparent extension of your in-house Help Desk, Progent's shared Help Desk program is a joint support solution powered by the leading shared professional services (PSA) tool for streamlining, service calls, ticketing, assigning ownership, monitoring responses, and generating documentation.

Why Choose Progent?
Progent has two decades of background providing online and onsite network services for businesses throughout the United States. Progent's engineers hold top certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other leading vendors. Progent's cybersecurity consultants have earned top certifications including ISSAP, CISA, and CRISC. Find out more details about Progent's certifications.

Progent's Practice Areas for Indianapolis, Indiana Companies
Progent's nationwide team of certified engineers can deliver Indianapolis, Indiana organizations a wide array of online technical guidance and debugging expertise. Areas of expertise covered under Progent's consulting program for network service organizations include:

Contact Progent for Short-Term Staff Augmentation for Indianapolis, Indiana Companies
To learn more about Progent's temporary supplemental staffing services for Indianapolis, Indiana companies, call 800-993-9400 or visit Contact Progent.