Immediate Remote Support for Indianapolis Indiana UNIX or Linux SystemsFor small businesses in Indianapolis Indiana, Progent offers support for networks based on UNIX, Linux, Sun Solaris, or macOS and OS X or for environments that feature a combination of UNIX and Microsoft technology. Progent has delivered remote support to businesses in every state in the United States. (Refer to Progent's client recommendations). Progent also offers the expertise of Cisco CCIE network specialists for complex connectivity issues, as well as the assistance of CISSP-certified security engineers to handle high-level security design and business continuity planning.

Progent's online support services offer exceptional value due to the fact that they are equipped with the real-world experience and the advanced tools to solve most information system problems quickly. This lowers direct costs since service calls accumulate fewer chargeable consulting minutes. Remote support also eliminates the cost of dispatching an engineer to your office. Your company saves additionally with indirect costs by reducing or avoiding network downtime and associated losses stemming from business disruption, upset customers and vendors, idle workers, and de-focused management.

Progent's pricing model for online help is structured to maximize the impact of your network support dollar. Progent charges by the minute for telephone-based consulting, so you are billed just for the support that you actually get. Unlike many remote support companies, Progent asks for no service activation fee or minimum fees. Progent's one-minute billing unit and clean policy for pricing avoid scenarios where fast solutions somehow end up as big invoices. Progent's skill at disposing of technical issues efficiently results in your business conserving money.

Progent's Online Technical Support Technologies
Over the years, Progent has refined a set of optimized tools and proven methodologies that promote the maximum level of effectiveness for online engineering help and repair for small and midsize company information systems. Progent offers safe Virtual Private Network support for VPN gateways from multiple popular vendors including Microsoft, Cisco, Juniper/NetScreen, Netscreen and Watchguard. Protected VPN connectivity allows the staff of Progent's online support team to communicate with your company's computer system remotely without compromising corporate security.

Progent's powerful service database system maintains extensive histories describing all service that Progent's customers have been provided. Progent's staff engineers have the benefit of the records of all help provided to each Progent client by any Progent consultant. This database of anomalies and responses is organized as an easily retrievable proprietary knowledge base that permits Progent's online support engineers to communicate their experiences with the whole team to ensure that the effectiveness of Progent's technical support improves over time. Progent's high-level accreditations and close associations with important industry leaders such as Cisco and Microsoft make available additional massive support knowledge bases and permit fast access to vendors' internal product engineers so Progent's online service experts are able to come up with the most efficient resolutions in the least time.

Start Receiving Remote UNIX, Linux, Solaris, or Apple macOS and OS X Technical Assistance from Progent
To get started with Progent's phone support in Indianapolis Indiana or to learn additional information about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If your company has a critical need for IT help, visit Immediate Emergency Support.

Online Technical Services Offered Progent
Progent's online technical service professionals offer certified skills in an extensive array of technologies. This breadth of capability allows Progent's consultants to manage almost any emergency likely to take place in a small or midsize company network. Certificates awarded to Progent support experts in UNIX-family platforms include Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco certifications earned by Progent technical support engineers include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified CCNP, CCNA, Security Professional, CCVP, and Design Associate.

To help businesses with multi-operating system environments, Progent also provides the support of engineers with high-level Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager consultants, CISSP-certified cybersecurity experts, and Information System Security Architecture Professional (ISSAP) consultants.

Online services Offered by Progent to companies in Indianapolis include:

  • UNIX, Linux, Sun Solaris, and Apple macOS and OS X Support Services
    Progent's UNIX/Linux, Solaris, and Apple macOS and OS X remote consulting services address a broad spectrum of information technology including network architecture, messaging systems, network and process security, UNIX/Linux and Windows integration, VMware technologies for server economization and easy management, and migration from older applications to current Microsoft Windows or Linux environments. Progent's team-oriented approach to resolving technical problems promotes fast escalation, when required, to consultants with task-relevant expertise to tackle challenging scenarios. This accelerates repair of critical problems, reduces lost productivity, and lowers support costs.

    Progent's UNIX/Linux consultants can provide emergency remote assistance for troubleshooting problems affecting UNIX/Linux systems based on leading versions of UNIX including:

    Important Linux versions for which Progent offers expertise include:
    • RedHat
    • SUSE
    • Debian-GNU
    • Slackware

  • Talk to a Cisco CCIE for Complex Infrastructure Problem Solving
    Cisco Consultants for Indianapolis IndianaThe Cisco Certified Internetwork Expert credential is the highest recognition for network professionals, and certifies a person's networking skills at the expert level. CCIEs can deal with the most stubborn issues encountered in network infrastructure planning, deployment, management, security, and problem solving. Cisco qualified CCIEs work closely with Cisco's internal support staff in analyzing problems with IOS Software network management tools and developing workarounds or identifying software updates. Cisco CCIEs are an excellent value since their depth of expertise enables them to resolve the most difficult problems quickly. In typical instances, less experienced consultants can struggle for many hours or even days with the same problems that a Cisco-qualified CCIE can resolve in minutes. Few consulting organizations make Cisco-qualified CCIEs available to help small and medium sized businesses. Progent offers quick telephone access to a Cisco CCIE so your company can receive immediate help for severe network issues that are hurting business productivity but are beyond the comfort zone of your ordinary computer service providers. Progent's Cisco-qualified CCIE engineers can tie into your network using the latest remote troubleshooting tools in order to provide quick, safe, and affordable analysis and remediation. Progent's Cisco CCIEs offer expertise in the entire range of Cisco's market leading family of connectivity appliances including PIX Series Firewalls and ASA Series Firewalls, Catalyst FWSM modules, secure broadband and integrated services (IS) routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi APs, VoIP phones and systems, Catalyst family switches, plus VPN solutions.

  • Certified Windows Expertise
    Microsoft Windows Support for Indianapolis IndianaProgent's Microsoft-expert online support experts can provide network repair and IT help for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your company the expertise of support engineers who can assist you with a broad range of platform support such as Windows Server 2012 R2 integration, Windows Server 2008 R2 set up, MS Exchange 2019 Server integration, MS Exchange 2016 Server migration, Microsoft Exchange Server 2013 configuration, Microsoft Exchange 2010 maintenance, SharePoint Server 2016 migration and hybrid integration expertise, SharePoint 2019 design and integration, Microsoft Teams consulting, Skype for Business Server migration support, Microsoft Lync Server 2013 management and Microsoft Communications Server 2007 upgrade, Microsoft Forefront TMG 2010 administration and ISA Server maintenance, Microsoft SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise, SQL Server 2016 migration and development, and Microsoft SQL Server 2014 support, Systems Center Operations Manager (SCOM) network monitoring, Project Server and Server Online training, SBS Server 2011 consulting, and Windows 2012 R2 Essentials migration and cloud integration.

    Progent also offers a wide range of remote desktop support services such as Windows 7 migration help, moving to 64-bit desktop software, integrating Microsoft Office 2010, and automating Business Desktop Deployment.

  • CISM and CISSP Certified System Security Professionals
    CISSP Premier Network Security Specialists for Indianapolis IndianaProgent's accredited CISM and CISSP network security consultants can provide a range of security services that can improve the immunity of your UNIX/Linux, Sun Solaris, Mac or Microsoft Windows network against attacks or help your company to recover rapidly following a damaging breach. Security support services available from Progent cover thorough security evaluation using utilities such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and software from Solar Winds tools and Hydra; quick recovery from malicious assaults; installing firewalls; designing secure techniques for off-site and mobile communication; protecting your messaging infrastructure from spam and directory harvest attacks; and offering round-the-clock proactive monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent can provide expert online support to help organizations of all sizes integrate their networks with popular public clouds including Microsoft Azure and Amazon Web Services (AWS). Progent can help you to plan and administer cost-effective environments that can include Windows and Linux systems and applications in either cloud-only systems or in hybrid architectures that combine local resources as well as public clouds. To assist you to integrate cloud services with networks, Progent offers a variety of public cloud migration support services that include Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Azure hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud integration, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud Platform (GCP) integration consulting. Progent has over two decades of background providing high-level consulting support remotely, and Progent can help you complete your cloud integration projects on schedule and within your budget.
Additional Consulting Programs Available from Progent
Progent offers the skills of seasoned online consulting professionals for special IT projects that small companies often request. Progent's rates for longer-term development or consulting projects are determined based on the level of expertise of the engineers involved. Progent's background in these important fields of information technology enables clients to complete critical initiatives economically and on schedule. Progent's project-based online engineering services include:
  • Call Center Services
    Progent's Help Desk Call Center programs for small and midsize businesses with environments based on UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft platforms include full-service Help Desk Call Center outsourcing, Virtual Help Desk support services, and Call Center operations consulting. Progent's Standard Call Center services are ideal for smaller businesses who don't have the resources to build and maintain an internal Help Desk but who want quick response from a dependable Help Desk Call Center with professional phone support plus the available expertise to escalate complex trouble tickets to advanced engineers.

    Progentís shared Help Desk services allow your IT organization to split the load for Help Desk services seamlessly between your in-house IT team and Progent's nationwide pool of veteran technical support technicians and subject matter experts. Progentís Co-managed Help Desk service is a collaborative service desk solution based on the top professional services automation (PSA) tool for managing end-user service requests, ticket lifecycle, responsibility, status tracking, and reporting.

    Progent's Help Desk consulting expertise can aid you in building an efficient new Help Desk Call Center or enhancing your existing one, identifying or modifying Help Desk software products to meet the unique needs of your business, or adding temporary phone support personnel to work with your existing Call Center resources to handle high-demand scenarios like software transitions, mass updates, or installing new business software.

    Progent's Help Desk Call Center team of experienced network professionals provides your workers in Indianapolis Indiana instant contact with an efficient network service group with years of experience delivering telephone-based support and online diagnostics for computer environments based on UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft components. Progent's charter is to give the Help Desk Call Center perception as a major driver of business efficiency, and Progent's intent is to resolve instead of just document technical issues.

  • Business Applications Services: Training, Custom Development, and Problem Solving
    Progent's Applications Consulting Group offers online and in-depth engineering expertise and training in special application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management. Progent also can provide consulting, customization, and education for familiar Microsoft applications including CRM, Microsoft Project, Word, and Microsoft Office Excel. To learn more concerning Progent's consulting, programming, and education services for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Group.

    Progent's Apple Mac consultants can support the imaginative elements of Mac environments by delivering phone-based help support and training in graphics, audio, and motion video. Progent's support professionals can provide assistance in a large selection of Apple Mac applications including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, Final Cut Pro, Apple Motion, and After Effects. Progent's Mac experts can also assist you with specific jobs like scanning or digitizing audio/video or setting up an audio/video production facility.

    Online Network and Server Monitoring Services
    Progent offers businesses in Indianapolis Indiana online network monitoring support based on Microsoft Operations Manager network monitoring and reporting, customized by Progent to accommodate your business so your IT maintenance is proactive rather than reactive. By uncovering emerging problems before they grow into crashes, remote monitoring can avoid stressful and costly network failures. Progent can also deploy system monitoring products such as Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX, Linux, Solaris, or Apple macOS and OS X networks, Windows networks, or systems powered by a variety of OS platforms.

How Your Indianapolis Indiana Company Can Contact Progent's Remote Support Experts
To contact Progent about urgent online assistance with UNIX/Linux, Solaris, or macOS and OS X networks, go to Progent's Emergency Remote Help, call 1-800-993-9400, or visit Contact Progent.

Indianapolis region Contact Information:
Progent offers consulting services and onsite technical support throughout Indianapolis and the surrounding metro areas.

Onsite IT Consulting
Progent locations in Indianapolis region

City Address Phone Link
Cincinnati 250 East 5th Street, 15th Floor
Cincinnati, OH 45202
(513) 808-9721 Cincinnati Network Support Services
Dayton 301 W 1st St, Suite 200
Dayton, OH 45402
(937) 519-4355 Dayton Network Support Services
Fort Wayne 921 E Dupont Rd
Fort Wayne, IN 46825
(260) 264-4700 Fort Wayne Network Support Services
Indianapolis 3960 Southeastern Avenue
Indianapolis, IN 46204
(317) 800-7667 Indianapolis Network Support Services
Lexington-Fayette Lexington Main Street Suites, 710 E. Main Street
Lexington, KY 40502
(859) 475-0030 Lexington-Fayette Network Support Services
Louisville 1229 S Shelby St
Louisville, KY 40203
(502) 287-0202 Louisville Network Support Services

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    Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the world's most familiar office productivity applications. Progent's Apple-certified Macintosh consultants can help you configure Mac Office on a multi-vendor environment that incorporates Apple OS X and Windows-powered computers so that Mac users can take advantage of the new features in Word, Excel, PowerPoint and Entourage in order to share data and network resources with colleagues who use Microsoft Windows. Progent's engineers have expertise with both Mac and Windows platforms and can provide service for networks that combine Mac with Microsoft Windows systems with complete resource sharing, or environments which intentionally limit sharing between Apple Mac and Windows users.

  • Remote Support Services Exchange Online Archiving Hybrid Exchange Online and Exchange on-premises Information Technology Consulting
  • Security Auditing Security Auditor Network Security Evaluation Cryptography
  • Security Firms Juniper J6350 Router Juniper J Series Gateway Security Evaluation

  • 24-Hour ISA 2004 Online Help
    Microsoft Experts Information Technology Consulting Internet Security and Acceleration Server

    Progent's Microsoft-certified Forefront Threat Management Server and Internet Security and Acceleration Server 2006 experts can help you to plan, deploy, and support an implementation of Forefront TMG or Internet Security and Acceleration Server 2006 on your network that provides the firewall protection, performance and ease-of-use that your business requires.

  • Small Business 100 Access Point Online Support Services Small Business WAP551 Remote Consulting
  • Small Office Computer Consulting Microsoft Certified Partner Microsoft Partner Network Design and Consulting
  • Small Office IT Support Support Companies Small Business

  • MS SQL Server Outsourced Programming
    SQL Contract Programming Firm

    SQL Server 2005 delivers indispensable, familiar tools to computer professionals and information workers, lessening the difficulty of designing, integrating, administering, and using enterprise information and database programs in environments ranging from mobile devices to enterprise data networks. The complexity and integration demands of Microsoft SQL Server 2005 require an IT consultant with real-world experience and broad knowledge in planning and deploying data-driven, comprehensive business IT applications. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft integration, ensures you success in planning, configuring and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.

  • Small Office Setup Consultancy Services Small Business Professional Services
  • Solaris to Windows Upgrade Consultants Migration Consultant UNIX
  • Subcontractor Service Documentation Consultants Work from home Cisco Engineer Remote Support Jobs

  • Amazon MWS development Integration Companies
    Amazon MWS development Development Group

    Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales activities including listings, orders, shipments, inbound and outbound fulfillment, and finances. By leveraging Amazon's extensive online ecosystem and automating their sales processes, merchants can broaden their market, lower their operating costs, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide programming, workflow integration, project management support, and training to help you cut development time and expedite your ROI.

  • Support Mac and Outlook Web App Exchange and Apple Mac Configuration

  • IOS Software IT Consultants
    Remote Technical Support Edge Routers

    Cisco has developed a full array of routers that includes routers built to deliver the security, performance, and availability required by customers from small offices to worldwide enterprises and ISPs. Cisco routers include support for redundancy, automatic failover, and backup power for improved reliability and system availability. Progent can help you select and integrate Cisco routers to build a solid foundation for your IT system and to make it easy to grow as you support new users, start new offices, install new services, open your network to clients and partners, and support an increasingly mobile workforce. Progent offers expertise in a variety of routers powered by Cisco's IOS operating system, including Cisco's 800 family of small office routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, CRS Carrier Routing System for core Networks, as well as legacy 1700 and 2600 Series Routers.

  • Support and Setup Exchange 2000 Server Upgrade On-site Support Exchange Server 2000 Upgrade

  • SQL Server Business Intelligence Consulting
    Online Technical Support SQL Server 2016

    Progentís Microsoft certified professionals can offer small and mid-sized companies expert Microsoft SQL Server support. Microsoft SQL Server is a complete, Web-enabled database and data analysis platform that enables the speedy creation of enterprise-class business applications that can give your company a competitive edge. SQL Server provides core support for XML and can query across the Internet and beyond the corporate firewall. In addition to providing consulting, support and troubleshooting services, Progentís SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity of your IT system. Progent can also help you migrate from older editions of SQL Server to Microsoft SQL Server 2005.

  • System Center 2012 Operations Manager Help and Support After Hours SCOM 2012 On-site Technical Support

  • Cisco Firepower 2000 Series Firewalls IT Consulting
    Cisco Firepower URL Filtering Online Consulting

    Cisco's Firepower Next Generation Firewalls deliver a significant performance improvement compared to Cisco's popular ASA 5500-X security appliances and offer centralized control of modern security features such as application visibility, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can assist you to design and carry out a smooth migration to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower appliances with Cisco's subscription-based security services to create and centrally manage network ecosystems that span branch offices, data centers, and cloud resources.

  • System Center MOM Engineers Microsoft System Center Operations Manager Technology Consulting Services
  • System Center Operations Manager On-site Support Consulting Comprehensive Event Management
  • Top Exchange Server 2016 Remote Support Services Support Exchange 2019

  • Microsoft Exchange Upgrade Remote Consulting
    Exchange Server 2000 Upgrade On-site Technical Support

    Progent is among the most qualified information technology support companies for creating email and messaging systems powered by Exchange 2000. Progent specializes in helping small companies derive the full benefits of Microsoft Exchange 2000 under common situations including updating from Microsoft Exchange 5.5, migration from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 support.

  • Specialists Ubuntu Linux, Sun Solaris, UNIX
  • Top GIAC Evaluation Security Incident Response Professional

  • Juniper SA Series SSL VPN Security Certification
    Juniper SSL Router Security Audits

    SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

  • Top Rated Remote Data Backup and Restore Services Consult ProSight Data Protection Services BDR Solutions Computer Consultant
  • Top Rated Skype for Business Persistent Chat Engineer 24/7 Skype for Business Instant Messaging Consultant
  • Top Rated VMware Disaster Recovery Professional VMware VCDX Consultancy
  • Top UNIX with Windows Support Services Solaris with Windows Engineer
  • Troubleshooting Microsoft Web Apps for Mac Apple Mac and Windows Consultant Services
  • UNIX Upgrade Consultant Upgrade Consultants Solaris-Windows
  • Urgent Automated Server Monitoring Consultant Services ProSight Server and Desktop RMM Technology Consulting
  • Urgent Firewall Firewall Configure Indianapolis International Airport IND CISSP Security Audits Indianapolis Indiana
  • Urgent Microsoft Exchange Server 2016 Migration Remote Support Services Exchange 2016 Upgrade Technical Consultant
  • Urgent Security Consulting Stealth Penetration Testing Urgent Penetration Testing Security Companies
  • VMware VCDX certified Consultant Services Technology Professional VMware Hy7brid Cloud
  • VMware vRealize Orchestrator vRO Consulting Services 24 Hour Technology Professional VMware NSX Design

  • CRISC Risk and Information Systems Control Engineer
    CRISC Certified Risk and Information Systems Control Systems Engineer Consultants

    Progent can provide the services of a CRISC-certified risk management consultant to assist you to design and deploy an enterprise risk management strategy based on leading practices promoted by CRISC and crafted to align with your organization's risk tolerance, business goals, and IT budget.

  • VoIP Phones Remote Technical Support UC520 Online Support Services
  • White Papers IT Outsourcing Advantages Advantages of IT Outsourcing White Paper
  • Windows 2000 Server Outsourcing Technical Support Windows 2000
  • Windows 8.1 DirectAccess Networking Services Windows 8.1 Professional

  • Offsite Workforce Endpoint Management Information Technology Consulting
    Telecommuter Endpoint Management Consultant

    Progent can help small and medium-size companies to configure unified endpoint management and monitoring solutions for maintaining endpoint devices operated by teleworkers.

  • Windows Server 2003 Engineer Network Consulting Windows 2003
  • Windows Server 2016 High Availability Specialist Windows Server 2016 Hyper-V Computer Consultant
  • Work at Home Employees Expertise nearby Indianapolis - Management Systems Consulting and Support Services Marion County Indiana Indianapolis Indiana Indianapolis Teleworkers Management Solutions Consultants
  • Work at Home Employees Indianapolis Consulting Experts - Backup/Restore Solutions Guidance Indianapolis, IN Teleworkers Indianapolis Consulting - Data Protection Technology Consultants
  • domain expiration management Specialist Consult domain management
  • iPhone Security Specialists Technical Support Services VMware Security

  • At Home Workforce Network Infrastructure Remote Troubleshooting
    Offsite Employees Network Infrastructure IT Services

    Progent can assist small and medium-size businesses to plan, set up and troubleshoot the infrastructure to support work-from-home employees.

  • Specialists Ubuntu Linux, Solaris, UNIX Indianapolis International Airport IND
  • macOS Online Services Mac Computer Consulting Company

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