Progent's Cisco CCIE-certified wireless network infrastructure consultants offer remote or on-premises integration and debugging support to help your organization to plan, configure, upgrade, optimize, manage and debug Aironet wireless access point deployments of any scale or topology. Progent's Cisco wireless controller consultants can also help you to combine your Wi-Fi ecosystem with your wired network infrastructure and cloud-based resources to create a seamless enterprise-wide connectivity solution that is easy to administer and scale. Progent also offers affordable Wi-Fi site surveys to help you to determine the most efficient selection, placement and configuration of Aironet wireless APs to accommodate your unique office design, building structure, and anticipated network traffic.
Progent's Microsoft-certified consultants can help your company to assess the benefits of Lync Server 2010 for your business and can assist you to plan and carry out a deployment of Lync Server 2010 that centralizes the control of IM and Presence and increases the output of your office employees, at-home workers, and mobile workforce. Progent's consultant's can in addition assist your company to perform an efficient upgrade to Lync Server 2010 from Microsoft Office Communications Server or from Microsoft Live Communications Server, interface Lync Server 2010 with Microsoft Exchange, SharePoint, and SQL Server, show you how to use Lync Server 2010 to improve the collaborative functions of Microsoft Office applications, and offer online seminars and ongoing technical support for Lync Server and other Microsoft products.
Progent's Microsoft-Certified SQL Server engineers can provide an array of services to assist small businesses to plan, install, administer, and repair SQL Server 2008 systems in order to get the maximum strategic advantage from Microsoft's state-of-the-art RDBM technology. Also, Progent offers assistance with system infrastructure, company-wide protection, and custom software development to increase the business value of your IT network.
Progent practices knowledge transfer from Progent's consultants to customers. By educating clients to deal with problems that are within their comfort zone, Progent can concentrate on offering high-value services where Progent faces few competitors. Small companies who work with familiar freelance service providers or who maintain internal IT staffs benefit when Progent passes on knowledge about new technology and tested methodologies to make their networks more reliable, secure, and efficient.
Small to middle size companies can now enjoy all the benefits of Microsoft System Center Operations Manager and also have fast access to Progentís Microsoft and Cisco Certified IT support experts. With Progent's economically priced IT service programs, small businesses can choose a simple Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing package. Progent offers expertise in System Center Operations Manager to provide small company information systems world-class availability, security, and performance.
Progent can provide expert help for each step of your Exchange Server 2010 migration including end-to-end project management, site analysis, project planning, cost estimates of new software and equipment needed, suggested sourcing, pilot testing at client site or at Progent's test lab, managing transitional coexistence between Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the solution, decommissioning the previous servers, and webinar training for customer's IT group and end users.
Progent can assist your business to deploy Cisco wireless LAN controllers to manage and monitor wireless LANs of all sizes. Progent can help you to administer and troubleshoot your current Cisco-based Wi-Fi environment or implement a smooth transition to Cisco's latest wireless controller technology.
Progent can show you how to plan, deploy, manage, monitor, and troubleshoot an efficient Wi-Fi network infrastructure, select sensible products, and configure wireless access points, bridges, antennas, wireless controllers, and various wireless accessories. Progent can also help you put together a complete 802.11x system security plan that is well aligned with the security strategy for your overall business network.
For custom application development, Progent can supply programming experts to produce business applications in areas such as eCommerce, web site design, Microsoft Dynamics packages including Microsoft Dynamics GP, and specialized management reports based on Crystal Reports, Access Report, or FRx Reports. Progentís experts can use Microsoft IIS to build company-specific eCommerce applications based on Microsoft ASP.NET. In addition, Progent offers expertise in a broad array of custom software development platforms including SQL Server and Delphi. For custom e-Commerce programming, Progent also can provide expertise in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
Progent can provide fast access to the skills of veteran wireless specialists who can assist you to assess the benefits of Ubiquiti UniFi wireless APs for your company and help you to design, deploy, manage, and debug your UniFi wireless network. Progent can also carry out a Wi-Fi site survey to assist you to choose, provision, and position Ubiquiti UniFi wireless APs for your required signal coverage and throughput.
The Help Desk Call Center support delivery structure adopted by Progent's Technical Response Center offers small businesses an efficient option to reliance on independent service individuals by offering extensive expertise accessible to multiple support teams, optional 24x7 access to urgent help, fast escalation to world-class engineers for handling the most complex issues, support consistency and dependability, prompt follow through enforced by veteran support administrators, a selection of convenient techniques for requesting service jobs, plus a high level of process transparency enabled by trouble ticket tracking and accessible through a web-based portal.
Progent's Support for IT Service Providers lets you take advantage of Progent's information technology engineers while retaining your own service brand as a seamless arm of your network consulting staff.
For enterprise project management support, Progent offers access to veteran IT professionals with decades of background in IT management, program development, and business process engineering for organizations from Big 4 firms to dot-com startups to state government agencies. These proven IT managers can provide project management expertise to assist enterprise clients follow best practices to ensure that development or deployment projects are completed on schedule and within budget.
Progent's temporary staff augmentation services enable organizations to respond to the need for network support personnel without incurring the expense and delays associated with identifying and recruiting experienced technical workers and without adding to your permanent workforce.
Fortinet next-generation firewalls are leaders in offering best-in-class performance for encrypted data inspection. Progent's Fortinet firewall experts can assist you to deploy your Fortinet firewalls to safeguard all your digital assets at the enterprise perimeter, within the data center core, at branches, and at the cloud edge.
Progentís high availability interoffice connectivity and 24x7 system infrastructure professionals can help small companies create fault tolerant Interoffice connectivity via redundant networks featuring transparent failover. Progentís CCIE engineers can plan and implement fault tolerant Inter-office connections based on fault tolerant EIGRP network routers or zero-downtime OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connections and automatic fail-over can provide economical 24x7 interoffice networking.
Progent's experts offer Apple macOS and Mac OS X users a variety of services such as desktop support, Apple macOS and OS X consulting, Apple Mac integration with Windows environments, Entourage and Exchange Server help, security services, and one-on-one education. Progent can help businesses to migrate to macOS from Mac OS X or earlier versions of Apple Mac OS X and Progent can offer expertise with Apple Mac application software. Progent can also assist your business with iPhone integration and iPad synchronization, or migrating to Apple's iCloud. For business networks built solely on Apple macOS or OS X or for networks incorporating a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the complexity of planning, configuring and maintaining a network environment that is available, safe, efficient and aligned with your organization's business goals.
Progent's Microsoft and Cisco premier computer engineers offer advanced support for a wide array of technologies and can provide that assistance online nationwide or in person in major cities throughout the country and anywhere in California. Progent offers remote support for networks based on Microsoft Windows, UNIX, Linux, Solaris, or Apple ac, or for environments that include a mix of Windows and UNIX-based technology. Progent also offers the expertise of Cisco CCIE infrastructure specialists for the toughest connectivity problems, plus the support of CISM-accredited security consultants to assist with high-level security design and problem solving. Progent has delivered online network support to businesses in all 50 states in the U.S.
ProSight Data Protection Services from Progent offer small and medium-sized organizations a low cost and fully managed service for secure backup/disaster recovery (BDR). For a low monthly rate, ProSight DPS automates and monitors your backup activities and enables rapid restoration of critical data, apps and virtual machines that have become unavailable or damaged as a result of component breakdowns, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's disaster recovery specialists can provide advanced support to configure ProSight DPS to be compliant with regulatory standards such as HIPPA, FIRPA, and PCI and, when necessary, can assist you to recover your business-critical data.
Progent offers the part-time assistance of a seasoned Chief Information Officer who can offer strategic direction to assist you select and maintain IT technology to match your current needs and that can be a solid basis for your future growth. Progent's temporary Chief Information Officer services offer economic advantages to organizations who want to optimize the benefits from their IT expenditures but who are unable or unwilling to add another high-level manager to their head count. Since Progent is vendor-neutral, with a large staff of engineers certified to maintain all leading OS platforms and connectivity technologies plus a wide range and application software, Progent is in a unique position to provide objective recommendations as well as advanced technical help for building and maintaining information systems that match the special needs of your organization.
Progent's SonicWall firewall experts can help you configure, manage, and tune SonicWall firewall/VPN products including the newer SonicWall TZ, NSa and NSsp Series of firewalls and the older SonicWall PRO 1260 Secure Switch products. Progent's CISM and CISA-certified cybersecurity experts can help you incorporate SonicWall firewalls into a complete security plan and build protection into your business processes.
SQL Server 2005 offers powerful, familiar tools to computer experts and network users, reducing the complexity of designing, deploying, administering, and using company information and database programs on platforms ranging from mobile devices to corporate data networks. The complexity and integration requirements of Microsoft SQL Server 2005 call for an IT consulting firm with hands-on expertise and broad knowledge in designing and building information-based, end-to-end business IT solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background supporting Microsoft technology, ensures you success in designing, deploying and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
Progent offers cost-effective remote support to assist companies of any size to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon S3 for expandable low-latency storage, and Amazon Glacier for low-cost long-term archiving. Progent can assist you with every aspect of Amazon AWS integration including requirements analysis, preparedness evaluation, system design and review, pilot testing, configuration, centralized administration, performance tuning, licensing management, backup/restore solutions, and security and compliance. Progent offers advanced expertise with firewalls and VPN access and can show you how to deploy all-cloud or hybrid cloud environments that efficiently incorporate Amazon AWS resources. Progent offers as-needed expertise to help you to overcome technical roadblocks or Progent can deliver comprehensive project management outsourcing or co-sourcing to help you migrate to the Amazon AWS platform on schedule and within budget.
Microsoft Lync 2010 supports Instant Messaging, Real Presence, audio and video conferencing, desktop sharing, and both VoIP and public switched telephone network (PSTN) calling. Lync Server 2010 can enhance the functionality of Exchange, SharePoint Server and Office or Office 365 and streamlines management through integration with Active Directory. Lync 2010 can also reduce capital and operational costs by eliminating Voice-over-IP equipment and subscription services, PBX gear, or conventional teleconferencing technology. Progent's Microsoft-certified unified communications experts can provide online and on-premises support to help you to maintain and repair your current Lync Server 2010 deployment or evaluate the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped version of the product. Progent can also help you to design and carry out a smooth Skype for Business upgrade.
Windows Enterprise Directory requires significant field experience to configure efficiently across an enterprise. Progentís Microsoft Certified engineers are experts in designing, deploying, and maintaining sophisticated Enterprise Active Directory installations. Progentís fields of proven competence with Windows Active Directory include replication issues, multi-domain partition design, repair of corrupted AD objects, cleaning up residual legacy software configuration objects in online AD environments, and repair of unsuccessful installations of Active Directory and Active Directory-associated programs.
When conducting consulting tasks for corporate clients, Progent follows a structured methodology driven by specified milestones so as to achieve financial, timing and technical goals while minimizing productivity disruption. Progent's Enterprise Services Project Methodology utilizes industry project management procedures derived from the best practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture recommendations, pilots, design adjustments, and professional implementation. All facets are documented to provide a detailed description of IT services delivered and to assist in downstream network support.
Progent's pricing policy is to charge for phone service and on-premises visits per minute. As a result, you are invoiced just for received services. Progent does not impose a higher rate for after-hours or urgent support, and inside California or in regions where Progent provides on-premises service, Progent does not bill for travel except for urgent support where on-site work is less than four hours. Also, Progent applies no service activation charge and requires no retainer for services provided during regular business hours. Many service organizations demand large minimum fees or charge for every fifteen minutes or longer. Progent's small granularity eliminates large invoices for quick repairs so you won't be forced to allow less critical problems to stay unaddressed.
Progentís staff of Microsoft and Cisco Premier experts average more than a decade of real-world professional background, at the forefront of IT support, executing a broad range of IT projects for an extensive mix of customers. Each Progent consultant shares a refined set of personal best practices which are combined into company-wide best practices standards that Progent instills in its consulting team. This guarantees that you get not just world-class IT skills, but also a consultant with proven methods for using computer knowledge to resolve real-world IT problems efficiently.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent's Cisco Meraki wireless AP experts provide online and onsite support services to help businesses of all sizes to plan, deploy, manage, expand or troubleshoot Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can help your business to configure and manage Meraki-based Wi-Fi networks for sites that range from a teleworker's home or a remote office to a campus or a multi-site enterprise. Progent can also help you to integrate other Cisco technology including switches, ASR routers and firewalls to create a cohesive ecosystem that delivers the same connectivity, performance, security, manageability and uptime for wired and Wi-Fi users regardless of their location or computing device.
E-Mail Guard is Progent's affordable spam filtering and antivirus service that offers small businesses enterprise-quality protection from spam, viruses, directory harvesting, and other forms of e-mail-based assaults on computer systems. E-Mail Guard is powered by Postini's Perimeter Manager, a sophisticated suite of web-based spam filtering and antivirus services that stop email attacks before they are able to penetrate the corporate firewall. Perimeter Manager also allows administrators track and manage their email systems, irrespective of server vendor, hardware type, or data center location.
Progent's Cisco CCIE-certified wireless network experts can provide online or on-premises integration and troubleshooting support to assist your organization to design, configure, update, tune, manage and troubleshoot Aironet Wi-Fi AP environments of any size or architecture. Progent's Cisco Wi-Fi controller experts can also help you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-based resources to create a seamless enterprise-wide connectivity solution that is simple to manage and scale. Progent also offers affordable Wi-Fi site surveys to assist you to decide the most efficient selection, placement and setup of Aironet wireless APs to accommodate your specific workplace layout, building structure, and anticipated workloads.
Progent's certified security consultants can show you how to secure your Mac environment through professional services such as performing security tests, recovery from virus and denial of service attacks, configuring firewalls, implementing secure off-site and mobile connectivity, deploying automated programs for defense against viruses, spam, and malware, and creating a comprehensive security plan adapted for the specific objectives of your business network.
Progent's Cisco CCIE-certified IP phone and video IP phone experts can help you to integrate, maintain, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent can provide expertise for all models of Cisco's IP phones from legacy Voice over IP devices to the newest media phones. Progent's consultants can also help your organization to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, originally branded CallManager, or with Unified Communications Manager Express (CME) to build a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to configure Cisco Unified CM apps that include Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for building an advanced customer contact center. Progent can deliver support with any facet of Cisco VoIP Phone integration including reviewing dial plans, configuring SIP gateways, deploying ISR G2 routers with CUBE VoIP networking capability, and creating Cisco UCS server failover and Cisco SRST systems for high availability.
Progent's Microsoft-certified consultants can help your organization to plan for, implement, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade smoothly to Configuration Manager 2012 from a legacy device and application management platform or help you to modify your current SCCM 2012 ecosystem to accommodate your changing business requirements. In addition, Progent can assist you to create an infrastructure that extracts the most value from SCCM 2012 by providing expertise with associated Microsoft technologies including ADDS, SQL Server and SQL Server Reporting Services (SSRS), and IIS.
Progent's Data Center engineers can help you find high availability data centers that meet the particular requirements of your company. Fault tolerant Internet Data Centers are especially attractive to small organizations because of their low cost and simplified logistics compared to pursuing a do-it-yourself strategy. Trying to create an on-site data center that offers even a minimum level of fault tolerance is too costly for typical small organizations. Progent can show you how to get all the benefits of non-stop data centers and fault tolerant colo sites by providing a full array of engineering and support services.
Progent offers the expertise of RIM BlackBerry-premier experts who can assist small organizations to design, administer, and troubleshoot BlackBerry solutions affordably and effectively, eliminating the requirement for an internal BlackBerry specialist and minimizing the cost and distraction of supporting a mobile wireless workgroup. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified security engineers. This breadth of knowledge, combined with Progent's efficient remote support model, offers small and mid-size businesses an efficient option for incorporating BlackBerry devices and software productively into their information system.
The ProSight Ransomware Preparedness Report is an affordable service built around a phone interview with a Progent information assurance expert. The interview is intended to help assess your organization's preparedness to defend against ransomware or recover quickly after a ransomware incident. Progent will consult with you personally to collect information concerning your current AV defense and backup system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow industry best practices to create a cost-effective security and backup environment that reduces your vulnerability to ransomware and meets your company's requirements.
Progent can assist you to deploy Cisco wireless LAN controller appliances to manage Wi-Fi LANs of any size. Progent can assist you to administer and troubleshoot your current Cisco-based Wi-Fi environment or carry out an efficient upgrade to Cisco's modern wireless controller solutions.
Progent's Microsoft-certified consultants have more than a decade of experience providing messaging solutions for customers ranging from small offices to global corporations. Progent provides affordable support for all editions of Microsoft Exchange Server to enhance email and virus protection, configure fault tolerant email systems, and facilitate off-site and wireless email connectivity. Progentís Microsoft Exchange support services can assist you in designing and executing a migration from a legacy SMPT server or unsupported Microsoft Email package such as Exchange 2003 to Microsoft Exchange Server 2016. In addition offers integration help for Windows 8, Windows 7, and Windows XP clients running Outlook and can help you configure Microsoft Outlook Web App (OWA) for popular web browsers. For email virus protection, spam blocking and data data leak prevention, Progent offers Email Guard managed services.
Microsoft Lync Server 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop collaboration, as well as IP-based and public switched telephone network (PSTN) voice communication. Microsoft Lync Server 2010 can extend the functionality of Microsoft Exchange, SharePoint Server and Office desktop or cloud-based Office 365 and streamlines management via integration with Windows AD. Lync 2010 can also reduce expenses by doing away with VoIP hardware and subscription services, PBX gear, or conventional video conferencing solutions. Progent's Microsoft-certified IM and Presence consultants offer remote and onsite support to help you to manage and troubleshoot your current Lync Server 2010 deployment or evaluate the advantages of migrating from Lync Server 2010 to Skype for Business, which is the new version of the product. Progent can also help you to design and carry out a smooth Skype for Business upgrade.
Progent's Microsoft-certified consultants have more than 10 years of background planning, deploying, enhancing and repairing Microsoft SCOM solutions and can provide companies of any size advanced online or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist you to plan a topology for System Center 2012 Operations Manager servers that delivers the performance and availability required to watch over your datacenter efficiently, whether your infrastructure are onsite, in the cloud, or a hybrid solution. Progent's SCOM consultants can also help you to install and customize System Center 2012 Operations Manager management packs according to best practices for tracking network infrastructure and Microsoft and 3rd-party applications and services. Also, Progent can provide responsive remote or on-premises technical support to assist you to remediate serious issues detected by SCOM 2012.
ProSight LAN Watch is Progentís server and endpoint remote monitoring service that incorporates state-of-the-art remote monitoring and management techniques to help keep your IT system operating at peak levels by checking the health of vital assets that power your network environment. When ProSight LAN Watch uncovers an issue, an alert is sent automatically to your designated IT staff and your assigned Progent consultant so all potential problems can be addressed before they have a chance to impact your business.
For mid-size companies who need network support, Progent offers a variety of options such as local help, remote assistance, phone-based Help Desk, 24x7 support with remote system monitoring, temporary staff augmentation, business relocation support, software programming, and professional consulting. For midsize businesses in California or other areas covered by Progent's field engineers, Progent offers professional in-person help for fixing technical issues quickly and affordably.
Progent's Microsoft-certified consulting experts have over a decade of experience planning, implementing, enhancing and fixing Microsoft SCOM solutions and can provide organizations of any size advanced online or on-premises consulting services for System Center 2012 Operations Manager. Progent can help your company to design an architecture for SCOM 2012 servers that provides the performance and availability needed to monitor your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent's SCOM consultants can also assist you to install and customize SCOM 2012 management packs according to industry best practices for monitoring network fabric as well as Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast online or onsite troubleshooting to assist you to fix critical problems uncovered by Microsoft SCOM 2012.
Progent is among the most expert information technology consulting firms for creating e-mail solutions powered by Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size companies get all the advantages of Exchange Server 2000 under typical situations such as updating from Exchange 5.5, migration from an ISP-based or POP3 e-mail system, and using managed services for your Exchange 2000 Server administration.
Progentís Technical Response Center (TRC) provides national extended hours remote help for IT networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support engineers offer after-hours phone support and remote secure computer connection to troubleshoot and repair technical problems rapidly and affordably. The scope of technical expertise represented by Progent's staff of nationwide support professionals makes it possible to escalate even the toughest network issues to qualified specialists as required. For urgent problems, the Technical Response Center tries to answer your call for service within one hour.
Progent's Microsoft-certified consultants offer affordable remote support and programming services to assist you to design, deploy, manage, and maintain SharePoint 2010 environments that can involve web pages that can function as portals, extranets, document and media management applications, blogs, data marts, business information systems, enterprise-wide search engines, workflows, and other tools to support and enhance information sharing. Progent can help you integrate SharePoint 2010 with Microsoft SQL Server and with third-party databases as well as with Microsoft's familiar office productivity programs like Excel, Word, PowerPoint, and Project. Progent can assist your business to migrate from earlier releases of SharePoint or adapt a mix of web applications into a unified and easily managed SharePoint 2010 solution.
Progent offers the assistance of a certified VMware VCDX consultant to help your organization plan, deploy, manage and troubleshoot VMware vSphere and vCloud-based virtualization ecosystem for on-premises datacenters, private and public clouds, or hybrid cloud systems. Progent offers world-class expertise for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery and business continuity. Progent offers extensive experience of VMware vCloud Director (vCD), vRealize Automation (vRA), vRO and vCloud Suite used for managing private and public cloud and hybrid cloud environments that deliver maximum uptime, data security, and disaster recovery.
Progent's Cisco CCIE network experts can assist you to configure, manage, update and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall consulting, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone expertise, and CUCM/CallManager software support.
Progent's Microsoft-certified experts can provide a variety of IT outsourcing and co-sourcing services to assist organizations of any size to deploy, administer, and troubleshoot IT systems that include desktops, laptops, tablets, or smartphones based on Windows 8.1. For larger organizations, Progent's senior project managers can assist to set up test labs to assess Microsoft Windows 8.1 and plan and implement Windows 8.1 deployment projects based on leading practices.