Progent's Experts Team
Infor CloudSuite Industrial ERP
Installation, Migration, Development, DBA Expertise
Additional Topics of Interest
Exchange 2016 Compliance Remote Technical Support
Professional Exchange 2016 Office 365 integration
Progent can assist you in any and all phases of your migration to Exchange 2016 including designing HA infrastructure for an on-premises, cloud-based or hybrid environment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V strategy; specifying storage requirements for your VMs, mailbox databases and logs; configuring hardware load balancing (HLB) for fault-tolerant CAS services; designing, building and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Remote Working Technical Consultant
Call Desk for Remote Workers Technical Support Services
Progent has 20 years of background assisting small and mid-size companies to design, implement, optimize, administer, and debug computer networks that incorporate teleworkers.
Microsoft and Cisco Certified Expert Alaska Computer Consultancy
Nationwide Support Small Business IT Outsourcing Group
Progent's Technical Response Center provides affordable national extended hours remote help for networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support engineers provide 24x7 phone help and online direct computer connection to troubleshoot and resolve network problems quickly and economically.
Extended Call Center Onsite Technical Support
Technical Support Services Co-managed Heldesk
Progent's Microsoft and Cisco authorized experts offer several ways to help mid-size and large companies create a cost-effective and successful internal Computer Support Help Desk Call Center. Progent's help desk consulting services include ROI evaluation, process analysis and improvement, executive reporting, education of in-house personnel, and documentation of procedures. Progent's Software Evaluation and Integration Support Services help organizations sift through the various top level Help Desk software packages on the market and decide what packages might be excessively expensive, lack critical capabilities, or align badly with your organization's corporate culture. Progent also offers temporary staffing for businesses who want to augment their internal Help Desk team for special tasks or to substitute for vacationing or incapacitated workers.
Firewall Security Security Contractors
Intrusion Protection Systems Auditing
Progent offers businesses of any size expert consulting for Intrusion Protection Systems and IPsec VPN solutions from major firewall and Virtual Private Network security companies such as Palo Alto Networks, Check Point Software, Juniper Networks, Fortinet, and SonicWall. Progent can help you design a detailed security strategy and select the right products from multiple suppliers to support your security goals while staying within your spending limits.
Microsoft Dynamics GP Upgrade Planning Services
Microsoft Dynamics GP Upgrade Specialist
Progent has supported Microsoft Dynamics GP and Great Plains software for over 20 years and Progent has provided system integration, software development, training, and troubleshooting since the product's debut. Progent can provide high-level support for upgrading out of date Dynamics GP/Great Plains ERP systems. Progent can assist you to design, pilot, and carry out a cost-effective migration from a a legacy release to the current edition of Dynamics GP.
Juniper Junos Secure
Juniper Junos CLI Firewall Support
Progent's Juniper Networks-certified network engineer can assist your company to design and deploy Juniper Firewall/VPN platforms, optimize and support your network infrastructure, and upgrade smoothly from outdated equipment to the latest releases. Progent's Junos OS engineers can also provide expertise with Juniper's premier network control software to enable you to streamline the administration and improve the protection of your Juniper VPN appliances firewalls, and routers. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS operating system productss and can help organizations maintain environments that incorporate a combination of Juniper's software platforms.
24-7 Outsourcing SCVMM 2016 Security
SCVMM 2016 and VMware Remote Troubleshooting
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 suite of IT infrastructure management products and is designed to offer a centralized solution for deploying and administering virtualized datacenters across hybrid environments that can include on-premises and hosted datacenters and Microsoft Azure services. Progent's Virtual Machine Manager 2016 consulting experts can help businesses of any size with any aspect of building, implementing, and maintaining a SCVMM 2016 ecosystem. Progent can review your virtualization topology, show you how to migrate smoothly from legacy releases of VMM, develop workflows for creating and installing VMs and VM hosts, design fault-tolerant compute and storage clusters, integrate your datacenter resources with public clouds, set up virtual switches, develop and refine PowerShell scripts, and assist you to evaluate the potential advantages of new technologies such as Storage Replica and Shielded VMs. Progent's certified hypervisor experts can provide world-class Windows Hyper-V consulting and VMware vSphere expertise.
Open Now Offsite Managed Backup and Recovery Services Consulting
Cloud Backup Security Consultant
ProSight Data Protection Services ECHO offer small and medium-sized organizations a low cost end-to-end solution for reliable backup/disaster recovery. Available at a low monthly rate, ProSight DPS automates your backup activities and allows rapid recovery of critical files, applications and virtual machines that have become unavailable or corrupted as a result of hardware breakdowns, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or to both. Progent's BDR specialists can deliver world-class expertise to set up ProSight Data Protection Services to to comply with regulatory standards such as HIPAA, FIRPA, and PCI and, whenever necessary, can help you to recover your business-critical data.
Microsoft SMS Server Engineer
SMS Migration Professional
Systems Management Server provides added functionality for change and configuration management of Windows-powered networks through SMS Feature Packs. Feature Packs lower the net operational expense of managing and configuring software by making it easier to copy system images, control mobile devices, and run management tools. In addition to advising you about techniques to cut management costs by deploying SMS 2003 Feature Packs, Progent's consulting experts can show you how to plan and implement IT projects involving processes that Feature Packs are intended to streamline. Progent's migration and upgrade services can minimize spending and reduce business disruption as you move to the latest operating systems and applications. Progent's wireless engineers can help you develop efficient procedures and policies to manage handheld computers and smart portable communication devices so your field force remains efficient and secure. Progent's CISSP-certified engineers and CISM-certified security experts can show you how to design a security strategy that includes standards, procedures and IT products to keep your IT network protected.
SentinelOne Singularity Complete Integration Professional
Technology Professional SentinelOne Virus Rollback
Progent is a reseller and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-centric cyberthreat management solution that includes AI software and expert services to deliver cutting-edge endpoint detection and response (EDR).
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ProSight Managed Services Engineers
Managed IT Services Consultants Configuration
Progent's ProSight portfolio of managed services are intended to provide organizations who maintain small in-house network administration and support teams with low-cost access to world-class management tools and technical expertise. Benefits of Progent's ProSight catalog of managed services include flat-rate IT maintenance costs, smart automation of common administrative tasks, continual adoption of new technology, smooth transition from older technology to up-to-date solutions, improved fit between information technology with strategic objectives, access to veteran IT consultants, and freeing up management to concentrate on business instead of fast-evolving computer technology.
Microsoft Exchange Technology Consulting
Network Consultant Exchange 2003 Upgrade
Progent's Microsoft-certified consultants provide computer help and IT consulting services for Exchange 2003 Server, Microsoft Windows 2003 Server, and for the complete line of Microsoft Servers. Progent's migration, integration, management, and troubleshooting expertise for Microsoft Exchange 2003 Server include system design, deployment, documentation, local and remote technical support, Help Desk Call Center support, expert security evaluation, and comprehensive network management outsourcing.
System Center 2016 Data Protection Manager Online Consulting
24-Hour SCSM 2016 Technology Consulting
Small to mid-sized companies can now get all the advantages of Microsoft System Center Operations Manager and in addition have fast access to Progent's Microsoft and Cisco Premier IT support professionals. With Progent's affordably priced IT support programs, small and midsize businesses can select a basic System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing solution. Progent offers expertise in System Center Operations Manager 2007 to provide small business networks world-class reliability, security, and productivity.
Juniper J Series Router Security Evaluation
Juniper J2320 Router Testing
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
IT Development Project Specialists
24/7 Specialists IT Development Project
For advanced project management support, Progent offers the services of veteran information technology professionals with decades of experience in IT management, application development, and business process engineering for organizations from Big 4 companies to dot-com startups to government agencies. These proven IT managers can provide project management skills to help enterprise customers follow best practices to make sure strategic projects are successfully completed on schedule and on budget.
Consultancy Services Group Linux Phone-based
Linux Remote Engineer
Progent provides national remote help and troubleshooting services for businesses who run networks based on versions of Linux or whose information systems feature a combination of Linux platforms/Linux and Microsoft technology. Online technical support provides maximum leverage for your IT budget by protecting client efficiency and shortening the hours billed for network repair services. Advanced remote support tools and experienced technicians and engineers allow Progent to solve most IT problems without squandering time and expense by traveling to your location. In the vast majority of situations your IT problems can be dealt with by telephone or through a combination of phone help and online access. Progent can make available Cisco certified CCIE infrastructure experts and CISSP and ISSAP premier security specialists to assist with the most challenging network issues.
Forefront TMG Security Consultancy
Microsoft ISA Server 2006 Consultant Services
Microsoft ISA 2006 is a comprehensive gateway that provides a powerful application layer firewall, VPN, proxy, and Web caching platform for protecting the Internet-facing applications of any sized business against a broad range of attacks. Progent's Microsoft ISA Server experts can help you plan, cost-justify, pilot, install, configure and support the Standard or Enterprise version of ISA Server on your network.
Microsoft Exchange 2010 Upgrade Professional
Expert Microsoft Certified Exchange Server 2010 Migration Services
Progent offers comprehensive support for every step of your Exchange 2010 upgrade with services that include end-to-end project management, site prep, project design and documentation, specification of new software and hardware required, recommended vendor sourcing, pilot testing at customer location or at Progent's testing facility, setting up temporary coexistence of Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the production system, deactivating the old system, and training for customer's IT staff and end users.
Remote Support Services SharePoint 2003
Top Windows SharePoint Services IT Consulting
Progent's Microsoft-certified experts offer businesses of all sizes consulting, technical support, and development expertise for Microsoft SharePoint Server and SharePoint Online. SharePoint is an enterprise solution that utilizes web-based technology for intelligently connecting people, teams and data. SharePoint provides a common spot for your employees or customers to connect to, manage, distribute and interact with useful data, files, and software and to communicate with other people. Microsoft SharePoint allows faster and better decisions, more effective sharing across groups and more economical business processes. Windows SharePoint Services connect workers, customers, workgroups and major tasks with the knowledge they've created in a manner that makes data convenient to locate, retrieve and apply. Progent's SharePoint experts can assist your organization to maintain your current SharePoint environment or migrate to the current release of SharePoint Server or to SharePoint Online.
Online Technical Support ProSight Remote Infrastructure Monitoring
Emergency Automatic Topology Mapping Support and Setup
Progent's ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for smaller businesses to map out, track, enhance and troubleshoot their networking hardware such as switches, firewalls, and load balancers as well as servers, printers, client computers and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology diagrams are kept updated, captures and displays the configuration of virtually all devices on your network, tracks performance, and sends alerts when problems are discovered. By automating complex management activities, ProSight WAN Watch can knock hours off ordinary chores like network mapping, reconfiguring your network, locating devices that require critical updates, or isolating performance issues.
Shared Call Center Integration Services
Immediate Call Center Sharing Support
Progent offers several essential kinds of Helpdesk support including Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Support, and Help Desk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft and Cisco professionals gives your clients instant access to a dependable support resource with extensive experience providing phone support and remote access repair for networks powered by Microsoft products. Progent's concentration is on giving the support Helpdesk a respected image as a key contributor to business productivity. Progent's goal is to resolve and not simply record problems.
Online Support Services Work at Home Integration
Work at Home Integration IT Specialist
Progent's IT outsourcing packages offer budget-friendly network support for small organizations. Whether it involves designing system infrastructure, setting up an in-house Help Desk or outsourcing a one, deploying a new e-mail platform, monitoring your system, or building an on-line eCommerce solution, outsourcing your IT engineering services can reduce expenses and minimize risks, allowing IT service budgets to grow in a more linear and controlled fashion than is feasible by assembling a large, knowledgeable internal network support staff. Progent's Outsourcing White Paper and datasheets show how Progent can enable you to build a protected and highly available network foundation for your vital business software based on Microsoft Windows.
Immediate Windows Server 2022 Virtual Machine Information Technology Consulting
Windows Server 2022 and SQL Server Computer Consultants
Progent's Microsoft-certified Windows Server 2022 consultants can help your organization to design and implement a cost-effective upgrade to Windows Server 2022 using an on-premises network architecture or a hybrid deployment model that combines cloud-based Windows Server Online with a datacenter-based implementation of Windows Server 2022.
Cisco Remote Access Technology Consulting
Cisco Certified CCIE Network Specialist
Progent's Cisco CCIE network infrastructure consultants can assist you to configure, manage, update and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall consulting, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone consulting, and CUCM/CallManager software consulting.
Aironet Technical Consultant
24x7x365 Aironet 802.11ac AP Migration Technical Support Services
Progent's Cisco CCIE-certified Wi-Fi network infrastructure experts can provide remote or on-premises configuration and debugging services to assist you to design, configure, upgrade, optimize, manage and troubleshoot Aironet wireless AP deployments of any scale or architecture. Progent's Cisco wireless controller consultants can also assist you to integrate your wireless ecosystem with your wired network and cloud-based resources to create an enterprise-wide connectivity solution that is easy to manage and expand. Progent also offers affordable wireless site surveys to help you to decide the most appropriate selection, location and setup of Aironet wireless access points to work with your unique office layout, building structure, and anticipated workloads.
Immediate Development Firm Amazon MWS development
Amazon Marketplace Web Service Design Firms
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to streamline their business processes by automating key sales functions including listings, orders, shipments, inbound and outbound fulfillment, and reports. By tapping into Amazon's vast online selling environment and automating their sales, vendors can expand their market, lower their cost of sales, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and training to help you shorten development time and speed up your return on investment.
Award Winning Aironet 3700 Access Point Onsite Technical Support
Consulting Services Aironet Outdoor APs
Progent's Cisco-certified wireless networking experts can assist organizations of all sizes to plan, deploy, administer and repair Cisco Aironet Wi-Fi access point solutions to achieve the performance, coverage, capacity, expandability, security and ease of management needed for seamless connectivity between wireless and wired network infrastructure. Progent can provide affordable remote and on-premises consulting services for both end-of-life and new-generation 802.11ac Aironet access points and Progent can help your business plan and maintain wireless solutions that include indoor and outdoor Aironet Wi-Fi access points.
Meraki MR53 Access Point Technical Support
Meraki AP Management Network Consultants
Progent's Cisco Meraki wireless access point experts provide remote and onsite support services to help organizations of any size to plan, deploy, manage, expand or repair Wi-Fi systems that include Cisco Meraki APs. Progent can assist you to configure and manage Meraki-based Wi-Fi infrastructure for environments that range from a teleworker's home or a branch office all the way to a campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco technology including Catalyst and Nexus switches, routers and ASA firewalls to create a cohesive network infrastructure that delivers the same access, responsiveness, security, manageability and availability for wired and Wi-Fi clients irrespective of their location or computing device.
Citrix Desktop Studio Specialists
Top Quality Citrix desktop virtualization Consulting Services
Citrix has developed a powerful family of platforms that deliver enterprise-level manageability, scalability, and performance for server virtualization and for centralized distribution of virtual Windows desktops and Windows applications. For distributing virtualized desktops and applications, Citrix offers XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed Citrix XenServer and Citrix Essentials. Progent's Citrix-certified engineers can assist your company to evaluate the business advantages of Citrix virtualization products and show you how to plan, test, implement, optimize, and support Citrix virtualization platforms.
Windows 11 Compatibility Testing Services
Windows 11 Virtual Desktop On-site Technical Support
Progent's Windows 11 experts can provide a range of services for Windows 11 such as cloud integration, mobile management and synchronization, telecommuter connectivity, security and compliance, automated provisioning, and Help Desk services.
24/7 Hornetsecurity 365 Total Backup Technology Consulting
24/7 Support Services Hornetsecurity Altaro 365 Total OneDrive Backup
Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files stored within your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows laptops and desktops.
64-bit Migration Specialist
64-bit Processing Services
Progent's Microsoft-certified consultants can assist you to update your workstations from 32 bits to 64 bits. Progent can assist you to understand the risks and advantages of migrating to 64-bit PC desktop processing, design an affordable migration strategy that reduces operational interruptions, and provide inexpensive, professional online support to aid your organization to configure 64-bit PC desktop operating systems and application programs on your current computers.
Microsoft Certified Expert Windows 2008 R2 IT Consultants
Microsoft Windows Server 2008 R2 Online Technical Support
Progent's certified consultants can assist you you to calculate the benefits of Windows Server 2008 for your company, create test programs and migration strategies, integrate Windows Server 2008 with your IT environment and workload, educate your support staff how to run enhanced administration tools, and provide continuing consulting and support via budget-friendly alternatives such as Contact Center service and online technical support.
Consultants macOS Remote
macOS Technical Support Professionals
Progent provides nationwide online technical support and troubleshooting services for companies who run Apple macOS and OS X networks or whose information systems feature a combination of Apple Mac and Microsoft Windows products. Progent's consultants offer Apple macOS and OS X users a variety of services such as desktop assistance, upgrading to the current version of macOS from other earlier versions of macOS or OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also assist you with iPhone and Apple iPad integration and management, or moving to iCloud. Remote network consulting offers optimum leverage for your information technology budget by extending user efficiency and limiting the time charged for network analysis and repair. Advanced online support technology and experienced technicians and consultants combine to enable Progent to solve the majority of IT problems without wasting time and expense by traveling to your location. In the vast majority of cases your IT issues can be remediated over the phone or via a combination of phone support and remote network analysis. Progent can make available Cisco certified CCIE infrastructure engineers and CISA and CISM certified security specialists to help with the most difficult network problems.
Online Support Windows Server 2022 Container Image
Windows Server 2022 Encrypted Networks Consultant Services
Progent's certified Windows Server 2022 consultants can help your organization to plan and carry out a cost-effective migration to Windows Server 2022 using a self-hosted deployment architecture or a hybrid model that integrates cloud-hosted Windows Server on Azure with an on-site installation of Windows Server 2022.
Hornetsecurity Altaro VM Backup and VMware Onsite Technical Support
Online Troubleshooting Hornetsecurity Altaro VM Backup and vCenter
Altaro VM Backup from Hornetsecurity offers small businesses a dependable and affordable platform for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for local, remote, distributed, and cloud-hosted environments and also supports low-cost backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of remote or onsite services to help you to design, deploy, optimize and debug a modern backup and disaster recovery solution based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/recovery service powered by on Altaro VM Backup.
64-bit Processing Specialist
Troubleshooting 64-bit Upgrade
Progent's Microsoft-premier engineers can assist your organization to update your workstations from 32 bits to 64 bits. Progent can help your company to understand the risks and benefits of moving to 64-bit desktop processing, design an affordable upgrade strategy that minimizes operational disruptions, and deliver inexpensive, expert remote help to assist you to configure 64-bit PC desktop operating systems and applications on your current hardware.
Telecommuter Integration Outsourcing
24-7 Telecommuting On-site Technical Support
Progent has 20 years of background helping small and medium-size businesses to plan, deploy, tune, manage, and debug IT networks that incorporate telecommuters.
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