Progentís certified experts offer small and mid-size companies enterprise-level consulting services for SMS Server and Configuration Manager 2007, Microsoft's standard tools for change and configuration management. Configuration Manager is Microsoft's new name for the change management solution previously called SMS Server. Configuration Manager provides a range of enhancements to SMS Server such as full automation, built-in Vista Microsoft Windows Server 2008 awareness, quarantine support, and boot image management. Progentís certified engineers can help you use SMS 2003 or Configuration Manager effectively for automated operating system and application software installation, security patch control, application metering, and licensing reconciliation. Progent's engineers can also assist you to move efficiently from Microsoft Systems Management Server 2003 to System Center Configuration Manager 2007.
Progent's Microsoft-certified professionals can assist you to evaluate the benefits of Windows Server 2012 R2 for your organization, create pilot systems and migration strategies, optimize your network for local, multi-location, private or public cloud-based, and partial-cloud datacenters, train your IT support staff, develop an enterprise-wide security plan, automate network management, assist with application development, and generate and test a DR/BC plan.
Progent's ProSight Virtual Hosting outsourcing provides complete hosting of a small organization's production servers in a solution that gives the highest degree of availability and expandability and is in addition simple to migrate to another host. ProSight Virtual Hosting options are built upon proven virtualization techniques that enable small and midsize companies with mixed- platform environments to save significantly on the costs of capital investments, infrastructure maintenance, and network management while achieving world-class reliability and an unmatched degree of vendor independence.
Progentís National Support Center provides nationwide remote help for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-Certified support professionals offer telephone support and remote secure network connection to isolate and resolve technical problems rapidly and affordably. The breadth of technical expertise available from Progent's team of country-wide service professionals makes it possible to escalate even the toughest network issues to appropriate experts as required.
Progent's certified SQL Server developers and database administrators can provide online expertise to help businesses of all sizes to create, manage, and troubleshoot applications powered by Microsoft's SQL Server platform and Microsoft's .NET framework. Progent's SQL Server experts can provide support for any element of application development in environments that can include small business or departmental databases to N-tier VLDB applications and data warehousing.
Progent's expert consultants can show you how to define and deploy an efficient in-place Microsoft Exchange 2007 upgrade strategy that avoids network disruption, simplifies ongoing service requirements, and makes your Exchange Server 2007 easy to manage. For complex multiple server or multi-site migrations, Progent offers the knowledge and experience to finish your project quickly and economically. Progent's Exchange Server 2007 help, repair, and design services include expertise with the integration of outside vendor add-ons to Microsoft Exchange Server 2007 and the creation of unified messaging implementations based on Microsoft Exchange 2007 Server.
Progent's Microsoft-certified engineers can provide low-cost remote and onsite support to carry out your migration to Exchange Server 2010, generate thorough documentation of your new email system, educate your IT team and users to get them ramped up quickly on Microsoft Exchange 2010, and offer ongoing administrative services and engineering support. Progent's consultants can also assist you to migrate from Microsoft Exchange Server 2010 to Exchange Server 2013 or Exchange 2016.
Progent's Microsoft Certified engineers can provide expert support for major implementations of Microsoft Exchange. Progent's experts can show you how to plan multi-location Exchange Server rollouts or upgrades and can supply onsite personnel to help enterprises with deployments of Exchange Server in the or any region covered by Progent's engineers.
Progent's Microsoft-certified consulting experts have more than a decade of background designing, deploying, enhancing and fixing Microsoft SCOM environments and can provide companies of all sizes advanced online or on-premises consulting services for SCOM 2012. Progent can assist you to plan an architecture for SCOM 2012 servers that delivers the performance and availability required to monitor your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to install and customize SCOM 2012 management packs according to industry best practices for monitoring network fabric and both Microsoft and 3rd-party applications and services. Also, Progent can deliver fast online or on-premises technical support to assist you to remediate critical issues uncovered by Microsoft SCOM 2012.
Progent's certified Windows Server 2022 consultants can help your organization to plan and carry out a cost-effective migration to Windows Server 2022 using a self-hosted deployment architecture or a hybrid model that combines cloud-hosted Windows Server on Azure with a datacenter-based installation of Windows Server 2022.
Progent's Microsoft-certified consulting experts can assist your organization to determine the benefits of Microsoft Exchange 2010 for your business and can assist your IT staff to plan and carry out a smooth migration to Exchange 2010 from Exchange 2003 or Exchange 2007 that will provide quick ROI by improving your productivity, cutting the expense of hardware and support, streamlining administration, and consolidating your key communications technologies.
Progent's Windows 11 consultants offer an array of services to support Windows 11 including Microsoft 365 integration, mobile device management and synchronization, telecommuter connectivity, data and identity security, centralized deployment, and Call Center support services.
VMware's market leading Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you define, automate and verify a consistent runbook for restoring services quickly after an outage. Site Recovery Manager supports centrally managed and automated disaster recovery, application mobility, and non-intrusive site relocation, failback and re-protect. Site Recovery Manager also enables transparent testing for disaster recovery, updates and fixes and can produce audit reports to confirm full service recovery, validate SLAs and demonstrate disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consulting expert to help your organization to design, deploy, test and administer a disaster recovery system powered by VMware SRM.
Microsoft Dynamics GP/Great Plains software offers analysis and reporting features that allow you to monitor all business processes, revenues and expenses, and sales trends with built-in drill-down, query, and reporting functions. Progent's Microsoft Dynamics GP reporting support services can help you design reports that let you understand your business more thoroughly, converting raw data into useful business information. Progent is able to enhance your reporting and business analysis by providing Crystal Reports expertise, FRx help, and Microsoft Excel assistance. In addition to offering reporting help, Progent can supply Microsoft .NET support, Microsoft SQL Server help, and programming experience with VBasic, XML and other tools in order to offer custom line-of-business application development and eCommerce solutions that work seamlessly with Dynamics GP.
DoubleTake/Carbonite Software offers a family of products intended to deliver small and midsize businesses a variety of cost-effective alternatives for backing up and restoring business-critical applications including Microsoft Exchange, SQL, Blackberry, and SharePoint. Progentís business continuity planning consultants have in-depth experience integrating DoubleTake/Carbonite technology into small business information networks to achieve an advanced level of fault tolerance and business continuity capability at a budget-friendly cost.
Configuration Manager 2016 automates software deployment and updating, centralizes security and compliance settings management, inventories network resources, guards against corporate data leakage, provides health reporting, allows secure self service, and offers a common control mechanism for administering multi-operating system ecosystems based on on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud specialists can assist businesses of any size with any facet of planning, installing, operating and troubleshooting a SCCM 2016 deployment for on-premises, cloud-based, or hybrid networks.
Progent's UNIX platform support experts offer small and mid-size businesses and developers assistance with managing and supporting UNIX, Linux or Solaris systems that run with Microsoft-based technology. Progent offers your business contact with UNIX consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA certification. This broad range of experience offers you an easy one-stop consulting firm to help you build and manage a secure and reliable cross-platform connectivity and communications solution that allows UNIX and Microsoft interoperability by combining Windows with popular variants of UNIX including Apple Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or major Linux platforms such as RedHat Linux, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware.
Progentís IT outsourcing packages offer economical network support for small organizations. Whether it includes designing system architecture, creating an in-house Help Desk or using an outside one, deploying a new email system, monitoring your network, or developing an on-line business application, outsourcing your IT engineering services can reduce costs and eliminate uncertainties, permitting IT service expenses to increase in a more linear and manageable fashion than is possible by assembling a bulky, all-purpose internal IT organization. Progentís Outsourcing White Paper and flyers explain how Progent can help you build a protected and highly available system foundation for your critical applications based on Windows including Office XP, Office 2003, and Office 2000.
Microsoft Small Business Server (SBS) is a low-cost suite of server products that offers the basis for a feature-rich but easy-to-manage information. The inter-connectivity requirements of the Microsoft .NET components bundled with Microsoft Small Business Server 2011 requires an IT consultant with real-world background and broad experience in designing and building cohesive end-to-end information technology solutions. Progent's Microsoft-certified experts have broad experience with the technologies incorporated in SBS 2011 and Microsoft SBS 2008. This expertise ensures you success in deploying, administering, and troubleshooting IT solutions based on the SBS suite of servers and applications.
This page contains the latest updates on cybersecurity threats, patches, and leading practices. Call or email Progent if your organization needs assistance protecting your system against the latest IT security threats.
Progent offers small and medium size companies expert support for Intrusion Protection Systems and IPsec VPN technology from leading firewall and VPN security vendors such as WatchGuard, Juniper Networks, and Symantec. Progent can help you create a comprehensive security plan and select the right products from multiple vendors to support your security goals while staying within your budget restraints.
MS Communications Server provides Instant Messaging and Real Presence in an extensible, enterprise-grade package featuring advanced security, transparent compatibility with other Microsoft products, an extendable, standards-based development platform, and support for regulatory requirements such as HIPAA, SOX, and GLB. Your enterprise can realize cost savings and elevated operational efficiencies, enhanced individual productivity, and stronger intellectual property security with this simple-to-administer, fault-tolerant IM platform. Effective implementations of Microsoft Office Communications Server require careful planning and thought before installation. Progent's Microsoft-authorized consultants can provide the expertise necessary to deliver all the advantages of Office Communications Server throughout your whole corporation.
Cisco's wireless VoIP phones are industrial-grade wireless handsets designed for workers who are on the move within campus, hospitality, retail or other venues where IT management requires portable phones that provide more administrative control, security and ruggedness than is achievable with the BYOD style of workplace communications. Successful integration of Cisco's wireless VoIP phones typically demands that IT teams configure and fine tune numerous components of your Wi-Fi infrastructure including access points, switches, Cisco wireless LAN controllers, and management software. Progent's Cisco-certified experts offer remote and onsite support to help your organization create and maintain a Cisco wireless VoIP phone solution by providing services that can range from troubleshooting the configuration of a wireless VoIP phone or access point to offering comprehensive project management outsourcing or co-sourcing for updating the wireless infrastructure of a campus.
Progentís colocation center support services are intended for businesses with equipment located at IDCs or data center colocation hosting sites and requiring on-demand on-premises assistance at the colo facility plus off-site help from Microsoft and Cisco Certified professionals. Progent provides a full array of Internet Data Centers and data center and co-location consulting services including network topology evaluation, Windows and Linux server installation and maintenance, tech support for server and telecommunications networking, design and deployment of high availability systems, architecting and implementing layered security structures, firewall integration and troubleshooting, designing load balancing solutions, and creating fault tolerant server cluster systems.
Progentís IT outsourcing packages offer affordable network consulting for medium-size businesses. Whether it includes planning network infrastructure, setting up an in-house Help Desk or using an outside one, rolling out a new e-mail platform, monitoring your network, or creating an on-line business application, outsourcing your network engineering services can smooth out costs and eliminate uncertainties, permitting network support budgets to increase in a more linear and manageable fashion than is feasible by amassing a large, all-purpose internal IT organization. Progentís Outsourcing White Paper and flyers explain how Progent can enable you to build a protected and robust system architecture for your vital Windows-based applications such as Windows 2008, Exchange Server 2007, and SQL Server.
Progent's Palo Alto Networks firewall experts can show you how to choose, deploy, and manage Palo Alto Networks firewalls to create a modern security ecosystem that extends across your on-premises and cloud-based assets and protects any user at any location with any device.
Progentís consultants offer expertise in multiple technologies relevant to mobile connectivity including system topology, Activesync, wireless protection, mobile email, Microsoft Windows Mobile, RIM Blackberry, and mobile software development. Progent's Microsoft certified consultants can save your organization work and expense by using their wireless background to show you how to select and configure wireless connectivity technologies that make sense for your business. Progent can also optimize your network architecture so that mobile PDAs work better.
Progent's Microsoft certified engineers can provide remote and onsite support services to assist your company to manage, maintain, and repair computers powered by Microsoft Windows 7 and can also provide help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with management automation, network security, backup and restore, online connectivity, smartphone and tablet integration, wireless configuration, and 24x7 network monitoring and alerts.
Progent's Cisco-certified wireless networking consultants can provide remote and on-premises consulting and support services to help your organization to plan, install, manage, optimize, and debug wireless deployments that incorporate Cisco's Meraki access points. Progent's experts can also assist your organization to plan and deploy hybrid networks that integrate local and cloud-based services and that provide easy access, advanced protection, streamlined management, and dependable operation for all your mobile and desktop devices.
ProSight Data Protection Services ECHO provide small and medium-sized businesses an affordable and fully managed service for reliable backup/disaster recovery (BDR). Available at a low monthly cost, ProSight DPS automates and monitors your backup activities and allows fast restoration of critical files, applications and VMs that have become lost or damaged due to component breakdowns, software glitches, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local storage device, or to both. Progent's BDR consultants can deliver world-class support to configure ProSight DPS to to comply with regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can assist you to recover your critical data.
Progent's SonicWall firewall experts can show you how to configure, manage, and troubleshoot SonicWall firewall devices including the newer SonicWall TZ, NSa and NSsp families of firewalls and the legacy SonicWall PRO 2040 devices. Progent's CISM and GIAC-certified cybersecurity consultants can show you how to incorporate SonicWall firewalls into an end-to-end security solution and design security into your corporate practices.
Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that embodies more than 25 years of background assisting manufacturing and distribution organizations to manage complicated supply chains and improve the efficiency of critical business processes in order to get products to market quickly and meet customer schedules consistently. Progent offers the expertise of an ERP specialist with over 20 years of experience with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide online or on-premises services that can range from occasional guidance to solution design and project management. Sample consulting services available from Progent for Infor CloudSuite Industrial include implementation, migration, process improvement, application development, CPQ, web site integration, technical support, ETL, Excel and SQL integration, disaster recovery planning, and DBA services.
Progent offers clients access to engineers who have earned some of the computer industry's most prized certifications. Progent thinks that clients have the right to be sure that their computer service professionals have accredited training as well as extensive practical backgrounds so that Progent's customers can use Progent's support with trust. Often, vendor credentials such as the Cisco Certified Internetwork Experts (CCIE) confers priority for significantly better vendor support than is available to uncertified consultants, allowing Progent to deliver clients a better class of IT support. In other cases, major certifications such as CISA or ISSAP for network security can aid enterprise customers to show compliance with regulatory demands by using the assistance of recognized IT experts.
Progent can assist your organization to plan a migration to Microsoft Teams from Skype for Business Online and install, administer, and troubleshoot a cloud or mixed deployment of Teams. Progent can help you to connect Teams with Office and Microsoft 365 apps, Exchange, SharePoint, and your phone infrastructure.
The Certified Information Systems Auditor (CISA) credential is a prestigious achievement that indicates expertise in network security audit and control. Certified by ANSI, the CISA accreditation has candidates pass an extensive test given by the ISACA professional group. Progent can provide the services of a CISA-Premier network security audit professional trained to help companies in the areas of information systems audit process, IT enforcement, network assets and infrastructure lifecycle, information technology service delivery, safeguarding of information resources, and business continuity preparedness.
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines failover storage clustering along with replication to deliver fast, zero data loss disaster recovery between sites located up to 185 miles (300km) away from one another. Progent's team of seasoned IT experts can help your business to design, deploy, manage, update, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster environment that aligns with your technical requirements and budget. Progent can make sure you follow best practices for configuring your MetroCluster environment by delivering guidance with tasks like assigning disk pools and shelf IDs, determining aggregate and plexes layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, implementing a tiebreaker, setting up a configuration replication network between your peered clusters, and verifying your disaster recovery system to show compliance with industry standards and regulatory requirements.
Progent's certified information technology experts can provide Windows Server 2016 integration consulting services to assist businesses of all sizes to design and implement a smooth move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture. Progent can assist you to evaluate the benefits of Windows Server 2016 for your enterprise and can help you with any aspect of designing, deploying, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist your organization to take advantage of the many innovative disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.
Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small organization's servers in a solution that gives the maximum degree of dependability and expandability and is also simple to transfer to any data center. ProSight Virtual Hosting services are built upon proven virtualization techniques that enable small businesses with mixed- platform IT systems to economize dramatically on the expense of capital investments, infrastructure support, and IT administration while benefiting from world-class fault tolerance and an unmatched level of vendor independence.
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a major performance boost compared to Cisco's popular ASA 5500-X security appliances and include unified management of advanced security features like application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can help your organization to design and carry out an efficient migration to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower firewalls with Cisco's subscription-based security services to build and centrally manage network environments that span local offices, data centers, private clouds and public clouds.
Progent's Cisco-certified wireless integration experts can assist organizations to deploy, administer, and debug Cisco Wi-Fi devices such as Aironet and Meraki 802.11ac wireless access points (APs) as well as Cisco's Wireless Network Controllers.
Progent's Microsoft-certified consultants have more than 10 years of background planning, deploying, optimizing and troubleshooting System Center Operations Manager environments and offer organizations of any size expert online or onsite consulting support for System Center 2012 Operations Manager. Progent can help you to design an architecture for SCOM 2012 servers that delivers the performance and resilience required to monitor your datacenter effectively, whether your datacenters are onsite, cloud-based, or a mixed environment. Progent can also assist you to import and customize System Center 2012 Operations Manager management packs according to industry best practices for monitoring network fabric and both Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast remote or on-premises technical support to help you to fix serious issues uncovered by SCOM 2012.
Progentís Microsoft certified professionals offer small and medium sized businesses consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers include a full featured application-layer aware firewall that can protect your IT system from attack by outside and inside threats. Forefront Threat Management Gateway and ISA Server provide deep inspection of Internet protocols such as HTTP, which enables these security platforms to detect many attacks that can get by traditional firewalls. The combined firewall and VPN structure of Forefront Threat Management Gateway and ISA Server permit stateful filtering and inspection of all VPN traffic. ISA Servers are the centerpiece of Microsoft's network security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you strengthen your network security through experienced planning and integration of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft-certified engineers can assist your company to deploy Microsoft Forefront TMG 2010, manage and troubleshoot all versions of ISA Server, or upgrade from ISA Server environments to Microsoft Forefront TMG.
Exchange Servers and Apple Mac computers can co-exist efficiently. Progent's Mac and Microsoft certified experts can help you install Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users are able to collaborate with teammates who run Outlook. With Microsoft Exchange and Entourage for Mac, Exchange and Mac software can coexist, enabling Mac users to receive and transmit email, examine the GAL, copy addresses, sync up calendars, and alert fellow workers to meetings with your Microsoft Exchange account. Progent will make sure that your Microsoft Server is appropriately set up and that WebDAV and Outlook Web connectivity are enabled. Progent also can provide customized one-on-one Entourage education.
Progent's Data Center engineers can help you select high availability data centers that match the specific needs of your company. High availability off-site data centers are especially appealing to small companies due to of their affordability and convenience compared to taking a do-it-yourself approach. Attempting to design an on-site data center with even a minimum degree of fault tolerance is too costly for most small businesses. Progent can show you how to reap all the advantages of non-stop data centers and 24x7 colo sites by providing a full array of consulting and support services.