Progent's Cisco CCIE-certified network infrastructure experts can provide high-level support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
Progent's Cisco CCIE-certified networking consultants can help you to manage older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also assist you to configure, administer, update and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
E-Mail Guard is Progent's economical antispam and virus protection managed service that gives small businesses enterprise-quality protection against spam, viruses, DHA attacks, and other forms of email-borne attacks on IT networks. E-Mail Guard is built on Postini's Perimeter Manager, a sophisticated library of web-managed spam filtering and anti-virus services that stop email attacks before they can breech the network firewall. Perimeter Manager also allows administrators track and manage their e-mail systems, regardless of server platform, hardware technology, or geographic location.
Progent's Microsoft-certified consultants have 20 years of background planning, integrating, and supporting messaging systems for clients in the and throughout the United States. Progent offers economical Microsoft Exchange Servers consulting services to ensure that your email system features security, fault tolerance, easy connectivity for off-site and wireless users, time-saving management utilities, and productive integration with telephony. Progent offers consulting and support services for Exchange 2016 Server, Microsoft Exchange 2013 Server, Microsoft Exchange 2010, Microsoft Exchange 2007, Exchange 2003 Server, and MS Exchange 2K Server. Progent can also assist small or medium businesses to upgrade to Exchange 2016 Server or MS Exchange 2013.
If you are an information technology consultant with technical support expertise, joining Progent and assisting Progent's clients will expand your skills through interaction with our staff of motivated, high-output consulting experts. Progent's commitment to offering IT consulting and technical help to small businesses will offer you the opportunity to consult in depth with decision makers and add significantly to the growth of exciting organizations. In addition, Our virtual office environment offers the most advanced technology for remote service and wireless connectivity to allow you to come up with fast fixes when you take on business-critical problems.
Progent's Cisco CCIE-certified wireless network experts can provide online or onsite configuration and debugging services to assist you to plan, configure, update, tune, manage and debug Aironet Wi-Fi access point environments of any scale or topology. Progent's Cisco Wi-Fi controller experts can also help you to combine your Wi-Fi ecosystem with your wired network and cloud-hosted resources to create a seamless enterprise connectivity solution that is easy to manage and expand. Progent also offers affordable Wi-Fi site surveys to assist you to decide the most appropriate selection, location and configuration of Aironet wireless APs to work with your specific office design, construction, and anticipated network traffic.
Progent's pricing model is to charge for online support and on-premises visits by the minute. Consequently, you pay only for delivered services. Progent does not demand a more expensive rate for off-hours or emergency service, and inside California or in regions where Progent provides on-premises support, Progent does not charge for travel except for urgent support where on-site work is less than 4 hours. Also, Progent applies no initialization charge and asks no retainer for support services provided during regular working hours. Many service firms demand large minimum payments or charge for every fifteen minutes or longer. Progent's one-minute granularity avoids large invoices for fast repairs so you will not be forced to permit minor problems to stay unaddressed.
Progent's CISSP-premier cybersecurity experts can help businesses of any size with any facet of IT security. Progent can help create cost-effective cybersecurity systems that protect a small business against modern threats or Progent can design, configure, and monitor a comprehensive security environment for hybrid networks that support onsite, remote, and mobile users sharing network resources spread across multiple physical datacenters and public and private clouds.
Progent is a reseller and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-first threat management solution that incorporates AI software and advanced services to provide comprehensive endpoint detection and response.
Progent's Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or medium sized company deploy and maintain Cisco's security and Virtual Private Network technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both off-site access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are simple to manage and offer the versatility to expand with your changing business requirements. Progent's Cisco-Premier network consultants support Cisco's complete line of products aimed at preventing data pilfering, virus and worm assaults, Denial of Service attacks, and other threats to your information system. Progent can help you integrate Cisco technology to get secure access, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to establish a centralized user access control framework for user authentication, authorization, and accounting from an easy-to-use Web interface.
Progent offers the expertise of Microsoft-certified engineers and seasoned software programmers, DBAs, project management experts, network infrastructure architects, disaster recovery specialists, and security consultants to assist you to evaluate the likely benefits of Microsoft SQL Server 2012 for your business, install pilot systems at your site or at Progent's test lab, plan and execute out an efficient transition to SQL Server 2012 from previous releases of SQL Server or from legacy database solutions, and configure an efficient and secure IT infrastructure that lets you realize the full strategic benefit of SQL Server 2012.
Progent's Technical Response Center (TRC) provides affordable nationwide extended hours online assistance for information systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service engineers offer 24x7 phone support and remote secure network access to troubleshoot and resolve network problems quickly and economically.
Progent's Microsoft engineers can provide advanced support in deploying, managing and debugging any edition of Microsoft Project, Microsoft Project Server, and Project Online and can deliver a broad range of cost-effective remote support services following proven best practices to assist businesses of all sizes to get all the advantages of this powerful platform. Support services offered by Progent include solution design, software configuration and migration, setting up safe file and status sharing among onsite and remote or mobile users, network infrastructure optimization, and customized webinar training classes.
Progent's certified IT experts can provide Windows Server 2016 migration consulting services to assist organizations of all sizes to plan and carry out an efficient move to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can assist you to assess the business benefits of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, managing or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist you to take advantage of the many new high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.
Progent's Disaster Recovery/Business Continuity (DR/BC) specialists have in-depth experience assisting small organizations to minimize network downtime by providing affordable remote consulting services for disaster recovery/business continuity (DR/BC) planning, high-availability network architecture, data backup and restore systems, and non-disruptive maintenance. Progent's business continuity experts can help your company to develop and test a sensible business continuity plan that matches your business needs and IT budget. Progent's disaster recovery specialists can assist you to design, implement, and maintain resilient technologies such as non-stop Internet connectivity, virtualization, fail-over clustering, network load balancing, transparent off-site backup, and multi-location data centers.
For large businesses, Progent can supplement in-house IT staffs by offering world-class experience in supporting critical Microsoft and Cisco products. Progent's certified professionals offer Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint expertise, and Microsoft SQL Server consulting. For the nationwide or worldwide businesses with branch offices, Progent can perform as a transparent nearby extension of enterprise network management. Progent's enterprise consulting services include company-wide security, online branch office support, system design, Sarbox conformance, project planning, and world-class service for multi-site office environments based on Enterprise Windows 2000. Progent can provide on-site engineers and technicians to assist with a campus relocation or office move, or a system designer to assist with building or using an Internet Data Center or Hosting Facility.
Microsoft CRM helps mid-market businesses build positive customer relationships. Integrated Sales and Customer Service modules allow employees to share data to help improve sales success and deliver steady, efficient customer service. Progent can configure the optimal network environment, including mobile wireless access, to support MS CRM, and Progent's Experts Team can supply your company with a certified MSCRM professional who can help you integrate Microsoft CRM with your marketing or customer support data.
Progent's consultants have delivered support for Dynamics GP and Great Plains software for nearly two decades and Progent has delivered integration, software development, education, and troubleshooting services since the platform's debut. Progent offers advanced support for updating legacy Dynamics GP ERP systems. Progent can help your business to design, pilot, and implement a cost-effective migration from a an outdated version to the newest version of Dynamics GP.
If your office network mixes Solaris platforms with Microsoft Windows, Progent can show you how to incorporate your computers into a cohesive environment that permits all your operating systems to coexist for simple administration, seamless dataflow, high availability, superior throughput, and tight protection. Progent's Sun Solaris and Windows integration support services include IT architecture integration and support, support for Windows services for UNIX, online server monitoring and administration, online technical help and troubleshooting, on-site technical support, and Help Desk support.
Progent's wireless VoIP phone configuration and troubleshooting experts can provide online and on-premises assistance to help your organization build and manage a Cisco wireless IP phone solution by providing services that range from troubleshooting the configuration of a wireless IP phone or access point to offering project management outsourcing or co-sourcing for modernizing the wireless architecture of a campus.
Altaro VM Backup software provides small and mid-size organizations a reliable and affordable solution for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud environments and also enables cost-effective cloud backup to Microsoft Azure Block Blob storage. Headline capabilities include state-of-the-art inline deduplication to cut backup storage needs, Continuous Data Protection with backup spacing as short as five minutes for minimizing your Recovery Point Objective (RPO), advanced encryption, granular recovery options for specific files and emails, extensive support for Windows Cluster Shared Volumes (CSV) and vCenter for handling large-scale environments, and support for Volume Shadow Copy Service (VSS) to back up live VMs with zero downtime. Progent is an Altaro partner and offers a broad range of consulting services to help you to design, install, manage and troubleshoot a backup/restore solution based on Altaro VM Backup software.
Progent's Wi-Fi site survey and predictive modeling assist you to design, install and troubleshoot a Wi-Fi network customized for your environment, providing your business a wireless solution that delivers the reception, speed, capacity, Quality of Service, data protection, and hand-off capability your company needs. Wireless survey services from Progent include online predictive modeling for planning a wireless LAN and on-premises site survey services for confirming, tuning, and troubleshooting an operational wireless LAN.
Progent's Windows 11 consultants offer a range of services to support Windows 11 including Microsoft 365 integration, mobile device management, at-home workforce connectivity, security and compliance, automated deployment, and Help Desk Call Center services.
This page includes the latest information on security threats, patches, and leading practices. Call or email Progent if you need assistance protecting your network against the latest IT security threats.
Microsoft supports transparent hybrid environments that combine Microsoft 365 and on-premises Exchange deployments. This allows you to have certain Exchange mailboxes hosted on your on-premises datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's certified Exchange consulting team can help you with any phase of planning, integrating and debugging your hybrid Exchange Online deployment. Progent's Exchange specialists can provide occasional expertise to help you resolve stubborn technical issues and also offer extensive project management outsourcing to make sure your hybrid Exchange initiative is carried out on time and within budget.
Progent's Microsoft-certified consultants can provide network support and technology consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's support team can help you plan, integrate, troubleshoot and administer the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, Microsoft SharePoint Server, Hyper-V, Lync Server, Project Server, and System Center Operations Manager.
VMware's NSX network virtualization technology enables you to build entire networks in software. NSX allows virtual networks to be deployed in minutes and administered with a high level of automation regardless of the physical components making up the underlying network infrastructure. VMware Site Recovery Manager allows automated disaster recovery, application mobility, plus transparent site migration, failback and re-protect. SRM also permits non-disruptive testing for site recovery, updates and patches and can generate audit reports to verify full service recovery, validate SLAs and prove DR compliance. When used with VMware's NSX network virtualization platform, VMware Site Recovery Manager can rapidly restore the complete virtualized network topology at the recovery site. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager system architect to help your organization to plan, deploy, test and maintain a DR solution powered by VMware Site Recovery Manager and VMware NSX.
Progent's Microsoft-certified engineers offer in-depth expertise in implementing, operating and troubleshooting all versions of Project Server and can provide a wide range of cost-effective online consulting services based on industry best practices to assist businesses of any size to receive all the benefits of this powerful platform. Support services offered by Progent include system planning, software configuration and migration, strategies for safe file and status sharing among onsite and remote or mobile users, network optimization, and customized webinar training classes.
Progent's experts offer macOS and Mac OS X users a variety of services including desktop support, Apple macOS and OS X expertise, Mac integration with Windows environments, Microsoft Entourage and Exchange Server help, network protection services, and one-on-one training. Progent can help clients to upgrade to macOS from OS X or other earlier versions of Apple Mac OS X and Progent can offer help with Apple Mac application software. Progent can also help your business with iPhone support and iPad synchronization, or moving to Apple's iCloud services. For business networks based solely on Mac OS X or for networks incorporating a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the difficulty of designing, integrating and supporting a network environment that is available, secure, fast and aligned with your company's business goals.
Progent can assist you in any and all phases of your migration to Microsoft Exchange Server 2016 including planning high availability architecture for a local, cloud-based or hybrid environment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V strategy; determining mass storage capacity required for your virtual machines (VMs), mailbox databases and log files; setting up hardware load balancing (HLB) for high-availability client access services; designing, configuring and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Progent's certified Windows Server 2000 consultants offer computer help and information technology consulting services for the entire family of .NET Servers, Windows 2000 Server, and Windows 2003 Server. Progent's Microsoft Windows 2000 Server integration, update, and support offerings include network design, deployment, project management, on-site and off-site technical support, Help Desk outsourcing, expert security consulting, full service outsourcing, and cost-effective co-sourcing.
If you are producing UNIX or Linux software on a network that has MS Windows-based processors, desktops, and office productivity products, Progent offers comprehensive network support outsourcing that allows you to focus on your area of strategic know-how without the constant distraction of maintaining your business network. Through the use of smart server monitoring and by delivering online and on-site assistance as your company needs it, Progent represents an economical way for supporting an information network that provides high availability, protection, and performance. Progent's UNIX/Linux developer assistance offerings include full-service information technology outsourcing, virtual infrastructure, online and on-premises service and troubleshooting, 24x7 monitoring, and Helpdesk outsourcing.
Progent's Citrix experts can help you to design, deploy, administer, and troubleshoot a virtual application delivery system based on Citrix XenApp. Progent's Cisco-certified CCIE network consultants can show you how to enhance your infrastructure for distributing server-side and client-side applications, and Progent's remote datacenter management and support experts can help your organization to manage and support an off-site datacenter that features high availability, advanced protection, and fast recovery.
Progent's Ekahau-certified Wi-Fi site design consultants can help your business to design, deploy, tune, manage and debug a Wi-Fi network adapted to your building. Progent offers remote or on-premises support for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for on-premises RF signal measurement, Ekahau Analyzer for troubleshooting RF signal issues, and Ekahau Insights for monitoring the performance of multiple Wi-Fi sites.
Progent's consultants can provide Apple macOS and OS X users a variety of services such as desktop support, Apple macOS and OS X expertise, Mac co-existence with Windows networks, Microsoft Entourage and email expertise, security services, and one-on-one training. Progent can help businesses to migrate to macOS from Mac OS X or earlier versions of Apple OS X and Progent can provide expertise with macOS and Mac OS X applications. Progent's specialists in Apple technology can also help you with Apple iPhone support and Apple iPad management, or migrating to iCloud. For business environments built exclusively on macOS or OS X or for networks with a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the complexity of designing, integrating and supporting a network infrastructure that is available, secure, efficient and aligned with your organization's objectives.
Progent's Microsoft engineers offer affordable online technical support and programming services to help your business to plan, deploy, manage, and troubleshoot Microsoft SharePoint 2010 installations that can include web pages able to function as portals, extranets, document and media management applications, blogs, data warehouses, business information systems, enterprise-wide search, workflows, and other tools to support and enhance collaboration. Progent can show you how to combine SharePoint 2010 with Microsoft SQL Server and with other data sources and with Microsoft's familiar desktop programs like Excel, Word, PowerPoint, and Project. Progent can help your business to migrate from previous releases of SharePoint or adapt a multi-vendor mix of web applications into a consolidated and easily managed SharePoint 2010 environment.
ProSight Data Protection Services ECHO offer small and medium-sized businesses a low cost end-to-end service for reliable backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight DPS automates your backup activities and allows rapid recovery of critical files, applications and virtual machines that have become lost or damaged due to hardware failures, software glitches, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises device, or to both. Progent's BDR consultants can deliver world-class support to set up ProSight Data Protection Services to to comply with government and industry regulatory requirements like HIPAA, FINRA, and PCI and, whenever necessary, can assist you to recover your business-critical data.
Progent can help your organization to deploy Cisco's networking products to create a solid foundation for your onsite, private cloud, or hybrid-cloud data center and improve operations in key areas including resource consolidation, security and compliance, manageability, uptime, and disaster recovery.
Cisco Unified Communications Manager (Unified CM), originally named CallManager, is the foundation of Cisco's collaboration portfolio. Unified Communications Manager and Cisco Unified Communications Manager Express offer a location-independent IP-PBX by integrating closely with applications like Unified CM IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact solution. Progent's Cisco-certified network consultants can deliver efficient and budget-friendly online and onsite expertise to assist businesses of any size to build and maintain Unified CM deployments by providing Unified Communications Manager integration and technical support services that deliver maximum productivity. Progent's consultants can assist with any aspect of Unified CM configuration and troubleshooting in areas such as integrating Cisco VoIP phones and desktop Video phones, designing dial plans, configuring SIP connections and PSTN calling, deploying ISR routers with CUBE VoIP networking support, creating UCS server failover solutions for survivability, performance tuning, and integration with Exchange Server and Skype for Business.
Progent provides Microsoft Windows Cluster Server expertise to help your business deploy high availability server clusters that can deliver 24x7 operation. Windows cluster servers for zero-downtime networks include Microsoft Windows 2003 Cluster Server, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster Server. By helping you plan non-stop server clustering solutions powered by Windows Clustered Server 2003, Progent's Certified Windows consultants make sure that your fault-tolerant server clusters are configured to optimize the competitive value of your information network.
Microsoft Small Business Server (SBS) is an affordable collection of server products that offers the foundation for a powerful but easy-to-manage IT network. The IT sophistication of the Microsoft .NET products bundled with Microsoft Small Business Server 2011 requires a computer consultant with real-world experience planning and integrating seamless, comprehensive business technology environments. Progent's Microsoft SBS Server professionals have an average of over 10 years of background integrating computer networks founded on Microsoft products. This experience ensures you success in installing, administering, and maintaining network solutions that include the Microsoft Small Business Server suite of servers and applications.
MS Office Communications Server provides IM and Real Presence in an extensible, enterprise-grade solution offering enhanced protection, seamless compatibility with additional Microsoft products, an expandable, standards-based development platform, and support for regulatory requirements such as HIPAA, SOX, and GLB. Your organization can realize lower costs and elevated business efficiencies, increased individual productivity, and stronger IP protection with this simple-to-manage, highly available IM platform. Successful deployments of Microsoft Office Communications Server call for careful planning and consideration prior to roll out. Progent's Microsoft-certified consultants can deliver the skill needed to deliver all the advantages of Office Communications Server throughout your entire corporation.
The current Cisco ASA 5500-X Series of firewalls with Firepower Services deliver significantly more bang for the buck than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX security appliances for all new deployments. Progent's Cisco-premier CCIE network consultants can help your company to manage your legacy PIX or Cisco ASA 5500 firewalls or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to design, configure, optimize, manage and debug firewall solutions based on ASA 5500-X firewalls with Firepower Services.
Mid-sized companies can get all the benefits of Microsoft System Center Operations Manager 2007 and have fast availability of Progent's Microsoft and Cisco Premier IT support experts. Thanks to Progent's economically priced network service programs, mid-size organizations can choose a basic co-sourcing service program based on System Center Operations Manager 2007 with network monitoring, proactive alerts, in-depth system analysis, Help Desk Call Center, and online service. For businesses with mission-critical environments who need high availability networking, Progent can provide a complete round-the-clock outsourcing solution. Progent supports Microsoft System Center Operations Manager to offer mid-size company networks enterprise-class reliability, protection and performance.
Nexus switches are engineered to deliver the speed, scale, uptime, cloud readiness, capacity, security and ease of management required to function as the heart of a world-class data center. Progent's Cisco-certified Nexus switch consultants are available to provide remote and on-premises consulting expertise to help you to design an efficient switch architecture, build pilot systems to validate your network design, deploy Nexus switches, create and implement appropriate policies, perform security vulnerability evaluations, configure advanced monitoring, fully utilize network resources through virtualization, troubleshoot switching and routing issues, optimize system performance, perform capacity planning, and take advantage of the advanced zero-downtime capabilities incorporated into Nexus switches. Progent's consultants can also help you to upgrade efficiently from outdated Nexus models or Cisco Catalyst switches to up-to-date Nexus platforms.
Progent's Duo managed services incorporate Cisco's Duo cloud technology to protect against password theft by using two-factor authentication. Duo enables one-tap identity verification with Apple iOS, Android, and other out-of-band devices.
MS Communications Server provides IM and Real Presence in a scalable, enterprise-grade solution offering advanced security, transparent compatibility with popular Microsoft products, an expandable, standards-based development platform, and compliance with regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Your organization can benefit from lower costs and improved operational efficiencies, enhanced worker productivity, and better IP protection with this easy-to-administer, highly available solution. Effective implementations of Microsoft Office Communications Server require extensive planning and consideration prior to roll out. Progent's Microsoft-authorized professionals can provide the expertise needed to realize all the benefits of Microsoft Office Communications Server throughout your entire organization.
Dynamics GP 2015 R2 features a new architecture that improves cloud integration, works with popular smart phones and tablets, allows single sign-on with Azure Active Directory, and tightens security and compliance. Microsoft Dynamics 2015 R2 also streamlines management reporting, includes new Workflows, expands the Web Client, and adds over 100 improvements to its library of applications. Progent's team of Microsoft-certified consultants have the depth and breadth of technical skills and experience to address the many technical and business issues involved with deploying and managing Dynamics GP 2015 R2 and can assist your organization to perform a smooth migration that will optimize the business value of your investment in this mission-critical platform.