Progent utilizes the Flexential Tampa data center primarily to provide private cloud hosting services. Progent maintains a group of network experts located in the vicinity of Tampa, and Progent can also provide online expertise from Progent's countrywide roster of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security experts, Hyper-V and VMware professionals, and veteran disaster recovery/business continuity planning consultants. Progent can also help you to plan and implement a migration to the Flexential data center by providing services such as designing system configuration, recommending hardware, system configuration and validation, debugging, streamling remote management, and educating your network staff.
Remote server management cards give network managers full control of a server without the need for an on-site presence. Through remote server management cards, all console screen information plus keyboard and mouse operations are exported to a remote session to a support expert who can be situated anywhere in the world. Progent's Microsoft and Cisco certified engineers can help you to plan, implement, and manage a fault-tolerant business network that incorporates remote management cards and Progent can utilize these remote management cards to provide low-cost remote technical assistance. Progent has experience with a variety of remote server management cards such as Aten remote management cards, American Megatrends MegaRAC remote management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon remote server management cards.
Progent offers comprehensive help for every step of your Microsoft Exchange Server 2010 upgrade with services that include outsourced or co-sourced project management services, site analysis, project design and documentation, specification of all new software licenses and equipment needed, suggested vendor sourcing, system verification at client location or at Progent's testing facility, managing transitional coexistence of Microsoft Exchange 2010 and Exchange Server 2003 or 2007, deployment of the production system, decommissioning the old servers, and training for client's IT group and users.
Progent's experts can provide Apple macOS and Mac OS X users a variety of services such as desktop support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows networks, Entourage and email help, network protection services, and one-on-one education. Progent can help businesses to migrate to macOS from OS X or earlier versions of Apple OS X and Progent can provide help with Apple Mac applications. Progent can also help your business with Apple iPhone integration and iPad management, or moving to iCloud services. For computer networks based exclusively on Mac OS X or for networks with a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the difficulty of planning, integrating and supporting a network infrastructure that is available, safe, fast and aligned with your company's business goals.
Progent's software experts have worked for two decades with .NET tools and the Visual Studio development system and can build or update .NET apps quickly and affordably.
Progent's ransomware experts can assist your business to evaluate your ransomware vulnerability, monitor and guard your IT environment, help with settlement negotiations with a hacker, and reconstruct an information system victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
System Center 2016 provides important improvements for managing hybrid cloud networks by offering comprehensive integration with Windows Server 2016 servers, Windows 10; seamless integration of heterogeneous environments that include various Linux distributions, Microsoft Hyper-V and VMware vSphere; and expanded cloud support such as tighter integration with Intune for iPhone and Google Android smartphone management plus native integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics. Progent's Microsoft-certified consulting team offers advanced online and onsite support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can help you to plan and configure a new implementation of System Center 2016, extend or tune your current one, migrate efficiently from an earlier release of System Center, or debug your System Center environment.
Microsoft Office Communications Server delivers IM and presence as part of an extensible, world-class solution offering advanced security, seamless compatibility with additional Microsoft software, an expandable, industry-standard development environment, and compliance with regulatory mandates such as HIPAA, SOX, and GLB. Communications Server allows lower costs and elevated business efficiencies, enhanced worker output, and better intellectual property protection. MS Communications Server 2007 has been superseded by Lync Server, which itself has been revamped and renamed Skype for Business. Progent's certified IM and Presence consultants can provide online and on-premises support and mediation help for your Office Communications Server 2007 environment and can help you to assess the costs and benefits of upgrading to Skype for Business. Progent can also help you to design and execute a smooth upgrade that will add significant strategic value to your information network
Progent's application developers have worked for two decades with .NET technologies and the Visual Studio development system and can create or enhance .NET applications quickly and at low cost.
Barracuda's affordable CloudGen Firewall devices combine web filtering, remote access, SSL tunnel VPN, high-security SD-WAN, and modern Zero-Trust support along with centrally managed and monitored services encompassing your complete enterprise including on-premises, public cloud, and hybrid network models. Public clouds supported include Microsoft Azure, AWS, and Google Cloud Platform (GCP). Progent can deliver the depth of skill to serve as your single source for network guidance, administration, training, and cybersecurity consulting.
Progent's ransomware consultants can help you to assess your ransomware defenses, remotely monitor and protect your IT environment, assist with settlement negotiations with a hacker, and reconstruct a network victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Progent's Linux consulting experts provide small and mid-size businesses and software developers help with managing and supporting Linux systems that run with Microsoft-based technology. Progent offers your organization contact with Linux experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA certification. This wide array of expertise provides you with an easy one-stop source to help you create and maintain a secure and robust mixed-platform network and communications solution that supports Linux and Microsoft coexistence by integrating MS Windows with major Linux derivatives including RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.
If your business network mixes Solaris technology with Windows, Progent can help you to incorporate your servers into a cohesive environment that allows all your operating systems to coexist for easy management, transparent information exchange, high reliability, enhanced throughput, and tight security. Progent's Sun Solaris and Windows coexistence support services include network infrastructure integration and support, support for Microsoft Windows services for UNIX (SFU), online network monitoring and management, online technical help and repair, on-site technical support, and Help Desk outsourcing.
Progent's Microsoft-certified SQL Server 2017 experts can assist your organization to plan and implement a smooth upgrade from your existing SQL Server environment to SQL Server 2017.
Progent offers three essential types of Contact Center services : Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Services, and Help Desk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft and Cisco professionals gives your clients convenient access to a dependable technical resource with extensive experience providing phone support and remote access troubleshooting for networks based on Microsoft products. Progent's concentration is on earning the support Help Desk a positive reputation as a key contributor to business performance. Progent's goal is to resolve rather than merely report problems.
Progent's Cisco-authorized network consultants can help you build an affordable, 24x7 Internet connection architecture that can deliver non-stop Internet connectivity via a wide array of high availability Internet network technologies including fault tolerant BGP, transparent fail-over, and multiple Internet Service Providers. Progent offers CCIE professionals to show you how to apply the latest techniques for 24x7 Internet connections to create an economical, completely redundant Internet network with automatic failover and other capabilities to create non-stop Internet connections.
For custom application development, Progent can supply programming experts to write line-of-business applications in areas such as eCommerce, web development, Microsoft Business Solutions packages such as Microsoft Dynamics GP, and custom management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent's experts can use Microsoft IIS to build custom eCommerce applications based on Microsoft ASP.NET. In addition, Progent can provide expertise in a broad array of custom program development environments including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also offers specialists in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
Progent's ProSight Email Guard uses the technology of top information security companies to provide centralized management and comprehensive protection for all your email traffic. The hybrid structure of ProSight Email Guard combines a Cloud Protection Layer with an on-premises gateway device to offer advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-based malware. Email Guard's Cloud Protection Layer acts as a first line of defense and blocks the vast majority of unwanted email from reaching your security perimeter. This decreases your exposure to external threats and conserves system bandwidth and storage space. Email Guard's on-premises gateway device adds a further layer of inspection for incoming email. For outbound email, the local gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local security gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your corporate firewall.
Progent offers businesses of any size expert support for Intrusion Protection products and IPsec VPN products from leading firewall and Virtual Private Network security companies such as Palo Alto Networks, Check Point Software, Juniper Networks, Fortinet, and SonicWall. Progent can show you how to design a detailed security strategy and select the right products from a variety of vendors to achieve your security objectives while sticking within your spending restraints.
ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable in-depth security for physical and virtual servers, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and reacting to security threats from all attack vectors. ProSight ESP delivers firewall protection, intrusion alarms, endpoint control, and web filtering through cutting-edge technologies incorporated within a single agent accessible from a single control. Progent's security and virtualization consultants can assist you to design and configure a ProSight ESP environment that addresses your organization's unique requirements and that helps you demonstrate compliance with government and industry data security standards. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that require immediate attention. Progent's consultants can also assist your company to set up and verify a backup and restore solution like ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive security attack like ransomware.
Progent can provide the services of CISM Premier security consultants. The Certified Information Security Manager (CISM) organization describes the core competencies and worldwide standards of performance that information security professionals are expected to learn. It provides business management the assurance that consultants who have qualified for their CISM credential have the background and capability to provide effective security administration and consulting services.
Progent's UNIX platform consulting services offer small companies and developers help with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent offers your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad array of expertise provides you with a convenient one-stop consulting firm to show you how to create and manage a secure and robust mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent can provide the services of an accredited engineer with an extensive background deploying technology from the leading telepresence providers such as Cisco, Polycom, LifeSize and Radvision and can help you to design, install, expand, or maintain a telepresence solution that preserves your current investment and optimizes the strategic value of your information system. Progent also offers the services of network infrastructure consultants able to assist businesses of any size to build and troubleshoot a network that delivers the performance, dependability, protection, and scalability required to accommodate your video conferencing/telepresence solution.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring service that uses state-of-the-art 24x7 remote monitoring and management technology to help keep your network operating efficiently by checking the health of critical assets.
System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of IT infrastructure management tools and is designed to offer a unified mechanism for deploying and managing virtualized datacenters across hybrid environments that can incorporate on-premises and hosted datacenters and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consultants can help businesses of all sizes with all facets of building, implementing, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, show you how to migrate efficiently from legacy versions of VMM, develop processes for creating and deploying VMs and hosts, implement high-availability scale-out clusters, integrate your datacenter resources with public clouds, set up virtual switches and load balancers, write and refine PowerShell scripts, and assist you to evaluate the strategic advantages of new capabilities like Storage Replica and Shielded VMs. Progent's certified virtualization experts can provide world-class Hyper-V consulting and VMware ESXi expertise.
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating key sales activities including listings, orders, shipments, fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales, vendors can expand their reach, reduce their operating costs, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and speed up your return on investment.
Progent can help your business to design and implement a smooth transition from a Sun Solaris-powered IT environment to a network powered by MS Windows and capable of running Microsoft's popular office productivity products, business applications, and developer platforms. Progent's Solaris, Windows and Cisco engineers and application experts can show you how to guard your data and reduce business discontinuity by designing an efficient transition strategy that preserves your existing assets in Sun Solaris application and infrastructure. UNIX-to-Windows transition support expertise available from Progent include evaluation of existing environment, transition strategy and validation, Exchange migration services, data and application software transition, and server and mass storage transition and consolidation.
If your office network combines UNIX, Linux or Sun Solaris platforms with MS Windows, Progent can show you how to incorporate your servers into a unified environment that permits all your operating systems to coexist for simple management, transparent dataflow, high reliability, enhanced throughput, and strong security. Progent's UNIX and Microsoft Windows integration support services feature IT architecture integration and support, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and management, remote technical help and repair, on-site technical support, and Helpdesk services.
Progent is a certified Hornetsecurity/Altaro partner and can plan, configure, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files residing on your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered endpoints.
Microsoft Virtual Server, run on the Windows Server platform and based on technology originally produced by Connectix, delivers the performance necessary to carry out hardware reduction, application upgrade, and server quarantine tasks through virtualization technology in an enterprise-ready IT network with advanced expandability, manageability, and reliability. Microsoft has aimed Virtual Server 2005 at businesses who want to improve operational efficiency in application programming and testing, upgrading from outdated mission-critical applications, and hardware consolidation. Progent's professional Virtual Server experts can help your company to evaluate and integrate Microsoft Virtual Server 2005.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that uses state-of-the-art remote monitoring and management technology to help keep your network running at peak levels by tracking the state of vital devices.
Progent can help your business in all phases of your migration to Microsoft Exchange 2016 including designing high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V design; specifying storage requirements for your VMs, mailbox databases and logs; configuring HLB for high-availability client access services; designing, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent offers special network security packages intended to deliver larger institutions a professional and comprehensive security evaluation from a team of premier security consultants. All Progent's security evaluation packages incorporate a collection of procedures like network scans from inside and from beyond the network security perimeter, professional interpretation of results by certified security consultants, creation of a report explaining the results, plus a live high-level executive summary and an extensive interactive review for internal network engineers.
Progent's ProSight Email Guard solution uses the technology of leading information security vendors to deliver web-based management and world-class security for your inbound and outbound email. The hybrid structure of Progent's ProSight Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. The Cloud Protection Layer serves as a preliminary barricade and blocks most unwanted email from reaching your security perimeter. This decreases your vulnerability to inbound attacks and saves network bandwidth and storage. Email Guard's onsite security gateway appliance provides a deeper level of analysis for incoming email. For outbound email, the onsite security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Exchange Server to track and safeguard internal email that originates and ends within your corporate firewall.
Infor SyteLine CloudSuite Process Improvement Consult
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, maintain, retrieve and protect information related to your IT infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be warned automatically about impending expirations of SSL certificates or warranties. By cleaning up and managing your network documentation, you can eliminate up to 50% of the time spent searching for vital information about your IT network. ProSight IT Asset Management includes a common repository for holding and sharing all documents required for managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether you're planning enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you need as soon as you need it.
Progent's Microsoft-certified experts can deliver a range of IT outsourcing and co-sourcing services to help organizations of all sizes to deploy, manage, and support environments that incorporate desktops, notebooks, tablets, or Windows phones powered by Windows 8.1. For larger organizations, Progent's senior project management consultants can help set up testing environments to evaluate Microsoft Windows 8.1 and plan and execute Windows 8.1 migration projects based on leading practices.
With Catalyst switches for small and mid-size businesses, Cisco allows companies to gain the full benefits of bringing smart traffic control into their IT infrastructures. Cisco's switching product line makes it possible to enable features that make your IT network highly robust to accommodate time-critical needs, expandable to support future growth, secure enough to protect restricted information, and designed for differentiating and controlling all traffic to streamline system performance. Progent's Cisco certified consultants can show you how to pick out and integrate Cisco Catalyst switches that make sense for your business. In addition, Progent's CISM certified security specialists can help you create a comprehensive protection plan and configure Cisco switches so they powerfully enforce your security strategy. Cisco Catalyst switches that Progent supports include the Cisco Catalyst 2950 switches, Catalyst 3750 switches, Cisco Catalyst 4948 switches, and Catalyst 6500 Series Switches.
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines failover storage clustering with continual replication to deliver rapid, zero data loss disaster recovery between datacenters that are up to 300km apart from each other. Progent's roster of veteran network consultants can help your business to plan, deploy, manage, update, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster deployment that meets your functional requirements and budget. Progent can make sure you follow leading practices for configuring your MetroCluster solution by delivering help with procedures such as assigning disk pools, determining aggregate and plexes layout, setting up volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, designing a tiebreaker mechanism, setting up a TCP/IP configuration replication network, and verifying your disaster recovery system to prove compliance with information assurance standards and regulatory mandates.
Progent's Microsoft-certified consultants offer remote or onsite support to help organizations of any size to plan, implement, administer, and troubleshoot a backup/recovery system built around System Center 2012 Data Protection Manager. Progent's consultants can help you to migrate from older releases of SCDPM or from another backup system, and Progent can integrate your Data Protection Manager deployment for onsite, cloud-based, or hybrid environments. Progent offers as-needed help for fixing particularly challenging problems, or comprehensive project management support. Progent can also help your business to incorporate Data Protection Manager into an enterprise-class disaster recovery plan.
Microsoft Exchange and Apple Mac workstations can work together efficiently. Progent's Apple and Microsoft certified consultants can show you how to set up Microsoft Entourage and Exchange so your Apple Macintosh users can collaborate with colleagues who run Microsoft Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Apple Macintosh software can collaborate, enabling Mac users to receive and send email, examine the Exchange global address list, copy addresses, synchronize appointments, and alert fellow workers to meetings via your Microsoft Exchange account. Progent will make sure that your Exchange Server is appropriately set up and that LDAP and Outlook Web connectivity are enabled. Progent also offers specialized one-on-one Entourage education.
Progent's Cisco-certified CCIE network infrastructure consultants can help your business to set up, manage, upgrade and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall expertise, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone consulting, and CUCM/CallManager software support.