Additional Topics of Interest

Exchange 2013 eDiscovery Online Consulting
Exchange 2013 Project Planning Troubleshooting

Exchange Server 2013 includes significant improvements to the capabilities of its predecessor Microsoft Exchange Server 2010 and delivers important new features plus a revamped structure. These enhancements favorably impact vital facets of IT including manageability, high availability (HA), security, operational costs, teamwork, expandability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting experts can assist your organization to understand the potential business benefits of upgrading to Exchange Server 2013, create an efficient test and deployment plan, and educate your IT team to maintain your Exchange 2013 solution. Progent also offers ongoing remote support and management for Exchange Server 2013.

Citrix OpenCloud Access Consultant Services
Emergency Citrix XenDesktop Consultant

For desktop virtualization, Progent can provide the expertise of a Citrix-certified XenDesktop consultant who can help your company to design a XenDesktop environment that maximizes the business value of your IT system; integrate XenDesktop technology with your servers, end-user devices, and peripherals; migrate your older virtual desktop software to current versions of XenDesktop; and provide advanced online troubleshooting. Progent can also train your IT staff to follow best practices to manage your XenDesktop solution efficiently.

Computer Consultants Windows 2012 Failover Clustering
Failover Cluster Manager Windows Server 2012 Consulting Services

Progent's certified failover clustering consultants can help you to assess the benefits of utilizing Windows Server 2012 clustering to create an advanced high-availability/disaster recovery strategy, help your organization to design and deploy a Windows Server 2012 environment, deliver online and on-premises consulting expertise and technical support for failover clusters composed of physical servers or virtual ones, and show you how to centralize the management of failover clusters.

SCOM 2012 R2 Configuration
Computer Consultant Microsoft System Center OpsMgr 2012 R2

Progent's Microsoft-certified consulting experts have over 10 years of background designing, implementing, enhancing and repairing SCOM solutions and offer organizations of all sizes expert online or onsite consulting support for Microsoft SCOM 2012. Progent can help you to design a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and availability needed to watch over your datacenter effectively, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to install and set up System Center 2012 Operations Manager management packs based on best practices for tracking network infrastructure as well as Microsoft and 3rd-party applications and services. Also, Progent can deliver fast remote or on-premises troubleshooting to assist you to remediate serious problems uncovered by SCOM 2012.

Open Now Symantec Security Technical Support
Symantec VelociRaptor Cybersecurity Firms

Progent's Symantec consultants can assist you to maintain legacy Symantec firewall and VPN products such as the Symantec Raptor and Symantec VelociRaptor family or help you migrate to current firewall/VPN solutions. Progent can also enable you to create and execute a complete security strategy that can incorporate firewall/VPN appliances and utilities, managed security and network protection services, server and application monitoring software, and formal policies and processes. Progent has the expertise to be your one-stop source for continuing network help, administration, education, and security expertise.

Flexential Data Center Consult
Flexential Tampa Colocation Center Professionals

Progent utilizes the Flexential Tampa colocation center primarily to provide private cloud hosting. Progent has a group of network experts based in the vicinity of Tampa, and Progent also offers online expertise from Progent's countrywide roster of Microsoft-certified experts, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security consultants, Hyper-V and VMware virtualization specialists, and senior DRBC preparedness experts. Progent can also assist you to plan and execute a migration to the Flexential facility by providing services like designing system configuration, specifying hardware components, system configuration and validation, debugging, setting up online network management, and educating your network support team.

24-Hour Dynamics GP Technology Consulting
Emergency Great Plains Migration Computer Engineer

Dynamics GP/Great Plains 2010 financial software is a comprehensive business management and analytics solution that integrates information and operations across your company, interfaces seamlessly with other applications, and brings together employees, customers and vendors regardless of time or location. Designed for small to mid-size businesses, Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 deliver capability for accounting, analytics and reporting, project management, inventory and order processing, eCommerce, HRM, customer relationship management, field force automation, manufacturing, retail, and web-based business services. Progent can help you install and manage a robust, protected computer and communications environment to support Microsoft Great Plains, and can give you access to experienced Great Plains consultants to help your company exploit the full potential of Dynamics GP 2010.

Remote Workforce Video Conferencing Information Technology Consulting
Specialist Work from Home Conferencing

Progent can help small and mid-size organizations to set up and troubleshoot conferencing platforms to allow their at-home workers to collaborate efficiently with colleagues and clients.

Technical Support Services Juniper SRX220 Router
Juniper SRX Series Router Security Audit Services

Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

Tracking Service Costs Onsite Technical Support
Services Documentation Outsourcing

Progent uses a sophisticated support reporting system that stores and organizes detailed documentation for all billed services. Unlike some independent consultants or small service firms who provide minimal documentation or details of tasks performed, every service provided by Progent is accompanied by comprehensive documentation. Every Progent consultant has use of the service reports sent by each consultant to each customer. The discipline of detailing and organizing service activity results in more efficient support and eliminates a variety of typical problems such as when a support customer is effectively held hostage to a consultant who won't release vital service information.