Expanding your telecommuter workforce can have a major impact on IT architecture, security/compliance, and company processes. Progent has 20 years of experience helping small and mid-size businesses to plan, configure, manage, tune, and debug IT environments that incorporate a remote workforce. Progent can help your Allen organization to pick the right tools and adhere to leading practices in building and maintaining a safe virtual office solution for telecommuters that promotes teamwork and returns top value. Progent offers services that go from on demand expertise for helping you past occasional IT roadblocks to full project management or co-management to help you successfully complete business-critical initiatives.
Progent's consultants can help Allen, Texas organizations to succeed with any facet of creating a high-performing work-from-home environment by providing network infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, helpdesk outsourcing, security and compliance, backup/restore solutions, and centralized management.
Infrastructure for Telecommuters
Configuring the physical and software infrastructure required for a remote workforce can be especially complex if you have to accommodate a combination of personal hardware such as desktop computers and notebooks, routers, and Wi-Fi appliances from various vendors and with a mix of operating systems and firmware levels. Progent's experience providing online support for both outdated as well as current technologies in remote office venues allows you to make cost-effective use of your existing infrastructure and provides you with ready access to expertise for implement necessary updates. Support services offered by Progent to assist you to create a productive work-at-home ecosystem include:
- Virtual Private Network (VPN) technology makes it possible to create a secure connection for authenticated at-home workers to use IT resources located at your corporate datacenter or in the cloud. Progent's consultants can help your company to deploy and manage VPN access between your at-home workforce and your various network resources by providing remote VPN integration support. For businesses with Cisco's ASA security appliances, Progent's Cisco ASA Firewall experts can help your telecommuters to set up Cisco's AnyConnect client software for safe VPN tunneling for a broad selection of devices including Microsoft Windows, Mac, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure products enable a teleworker to view and use a data center PC's desktop. This gives IT managers substantial control over the computing ecosystem of telecommuters and offers them a consistent and more productive experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
- Routers connect home computer networks to the Internet and support VPN connections, local wireless networks, and firewall services. Progent offers top-tier remote support for setting up home routers from a variety of vendors. See router configuration support from Cisco-certified consultants.
- Home Wi-Fi networks, often supporting families and visitors, are frequently used by telecommuters to access their router for work. This can cause performance and security issues. Progent can help you to resolve these issues by delivering services that include Cisco Aironet integration consulting, Cisco Meraki WiFi deployment expertise, and Ubiquiti WiFi access point setup assistance.
- Internet access methods affect the performance and reliability of connections between at-home workers and the corporate data center. Line-of-business applications may demand backup Internet access in case the normal connection fails. Progent can provide guidance for identifying service providers, selecting appropriate bandwidth and data volume packages, and setting up fault-tolerant Internet connections. See Internet connectivity integration services.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and maintaining an efficient telecommuter solution for your Allen, Texas organization, phone 1-800-993-9400 or visit Contact Progent.