Expanding your telecommuter workforce can have a significant impact on network architecture, security/compliance, and corporate processes. Progent has two decades of experience helping businesses of all sizes to plan, configure, administer, optimize, and debug IT environments that support work-from-home employees. Progent can help your Allen company to select the appropriate tools and follow best practices in building and operating a secure virtual ecosystem for teleworkers that promotes collaboration and delivers maximum business value. Progent can provide services that go from as-needed expertise for helping you past occasional IT bottlenecks to full project management or co-management to help you carry out business-critical tasks.

Progent's consultants can help Allen, Texas companies to succeed with any facet of building a high-functioning telecommuting environment by providing network infrastructure configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk services, cybersecurity, data protection solutions, and streamlined management.

Infrastructure for Telecommuters
Configuring the network infrastructure needed for an at-home work environment can be particularly complicated if you have to accommodate a combination of personal equipment such as desktop computers and notebooks, routers, and wireless APs from various manufacturers and with a variety of OS software and firmware releases. Progent's experience delivering online support for both outdated as well as modern technologies in virtual office solutions enables you to make cost-effective use of your existing infrastructure and offers fast access to expertise for implement essential upgrades. Support services available from Progent to assist you to implement a high-functioning telecommuting ecosystem include:

  • VPN connectivity allows you to establish a safe tunnel for authorized remote workers to access IT assets situated at your corporate data center or in the cloud. Progent can assist your company to deploy and maintain VPN access between your at-home workforce and your various IT resources by providing remote VPN configuration support. For organizations with Cisco's ASA firewalls, Progent's Cisco-certified ASA experts can help your telecommuters to utilize Cisco's popular AnyConnect software to provide secure VPN connections for a broad range of devices including Microsoft Windows, macOS, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure platforms allow a teleworker to view and interact with a remote computer's desktop. This technology gives IT managers more control over the computing environment of telecommuters and offers them a familiar work experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers attach at-home networks to the Internet and support VPN tunnels, local wireless connectivity, and firewalls. Progent offers top-tier online support for configuring routers from a variety of vendors. See router configuration services from Cisco-certified experts.
  • Home Wireless networks, typically supporting families and visitors, are frequently used by at-home employees to connect to their router for work. This can create performance and security issues. Progent can assist you to mitigate these issues by delivering services that include Cisco Aironet configuration consulting, Cisco-certified Meraki wireless installation consulting, and Ubiquiti wireless access point integration help.
  • Internet access methods impact the performance and reliability of connections between at-home workers and the corporate data center. Line-of-business processes may demand backup Internet connections in the event the normal connection breaks. Progent offers expertise for identifying service providers, selecting sensible service packages, and setting up high-availability Internet connections. Refer to Internet connectivity solutions.

Contact Progent for Telecommuter Expertise
To contact Progent about building and maintaining a productive telecommuter solution for your Allen, Texas company, phone 1-800-993-9400 or go to Contact Progent.