Expanding your telecommuter workforce can have a major impact on IT infrastructure, cybersecurity, and corporate culture. Progent has 20 years of experience assisting small and mid-size businesses to plan, configure, administer, tune, and troubleshoot IT networks that support work-from-home employees. Progent can help your Fort Myers organization to select the right tools and adhere to best practices in building and maintaining a secure virtual office ecosystem for teleworkers that promotes teamwork and delivers maximum value. Progent can provide support services ranging from as-needed guidance for getting you over challenging IT roadblocks to comprehensive project management or co-management to help you successfully complete business-critical tasks.

Progent's consultants can help Fort Myers, Florida companies to with any aspect of building a high-performing work-at-home environment by providing infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, Help Desk services, cybersecurity, data protection solutions, and centralized management.

Infrastructure for Telecommuters
Integrating the physical and software infrastructure required to support a remote workforce can be particularly complex if you must accommodate a combination of worker-owned hardware such as desktop computers and notebooks, Internet routers, and Wi-Fi APs from an assortment of manufacturers and with a variety of operating systems and firmware levels. Progent's experience delivering remote help for both legacy as well as modern technologies in remote office venues allows you to make efficient use of your available network infrastructure and offers fast access to top-tire consultants for making necessary updates. Services offered by Progent to help you to implement a productive telecommuting infrastructure include:

  • Virtual Private Network connectivity allows you to create a secure tunnel for authenticated at-home employees to use IT assets situated at your company datacenter or in a public cloud. Progent can assist your company to configure and maintain VPN access between your teleworkers and your key network resources by providing remote VPN configuration support. For organizations with Cisco's ASA security appliances, Progent's Cisco ASA experts can help your remote workers to utilize Cisco's AnyConnect client software for secure VPN tunneling for a wide range of devices including Microsoft Windows, Mac, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure products enable a telecommuter to see and use a data center PC's desktop. This gives network managers more control over the digital environment of telecommuters and ensures remote users a familiar work experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
  • Routers connect at-home networks to the Internet and typically support VPN tunnels, home Wi-Fi networks, and firewall services. Progent offers expert online consulting for configuring home routers from a range of vendors. See router configuration services from Cisco-certified experts.
  • Home Wireless networks, often supporting the whole family and visitors, are frequently used by telecommuters to connect to their Internet router for work. This can cause performance and cybersecurity issues. Progent can help you to resolve these issues by providing expertise like Aironet configuration expertise, Cisco-certified Meraki wireless deployment expertise, and Ubiquiti WiFi AP integration assistance.
  • Internet connectivity methods affect the speed and reliability of connections between at-home workers and the corporate data center. Line-of-business applications may demand redundant Internet connections in case the primary connection fails. Progent offers guidance for selecting service providers, picking appropriate service bundles, and configuring fault-tolerant Internet connections. Refer to Internet connectivity integration services.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and managing a productive telecommuter environment for your Fort Myers, Florida company, phone 1-800-993-9400 or go to Contact Progent.