Enlarging your at-home workforce can have a major impact on IT infrastructure, security, and company workflows. Progent has two decades of background assisting small and mid-size businesses to plan, configure, manage, tune, and troubleshoot IT networks that support work-from-home employees. Progent can assist your Fort Myers company to select the appropriate technologies and follow best practices in building and maintaining a safe virtual solution for teleworkers that facilitates teamwork and returns top business value. Progent offers support services that go from as-needed expertise for getting you over occasional IT bottlenecks to comprehensive project management or co-management to help you successfully complete business-critical tasks.

Progent's consultants can assist Fort Myers, Florida companies to with any aspect of creating a high-functioning work-from-home ecosystem by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud integration, Help Desk services, data security, backup/restore solutions, and centralized management.

Infrastructure for an At-Home Workforce
Integrating the physical and software infrastructure required to support an at-home workforce can be especially complicated if you have to accommodate a combination of personal equipment such as desktop computers and notebooks, Internet routers, and wireless APs from different manufacturers and with a variety of OS software and firmware releases. Progent's background delivering remote help for both outdated as well as current IT products in virtual office venues allows you to make efficient use of your available infrastructure and provides you with fast access to top-tire consultants for making essential updates. Support services available from Progent to help your company to create a high-functioning telecommuting infrastructure include:

  • VPN technology allows you to create a secure connection for authenticated at-home employees to access IT assets located at your company datacenter or in the cloud. Progent can assist your company to configure and maintain VPN access between your at-home workforce and your key IT resources by providing online VPN integration consulting. For organizations using Cisco's ASA firewalls, Progent's Cisco ASA Firewall consultants can assist your telecommuters to set up Cisco's AnyConnect software to provide secure VPN tunneling for a broad selection of devices such as Windows, macOS, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure products enable an at-home worker to see and interact with a data center computer's desktop. This provides IT managers more control over the digital ecosystem of telecommuters and ensures remote users a familiar experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers connect home computer networks to the Internet and support VPN connections, local Wi-Fi connectivity, and firewalls. Progent can provide expert remote consulting for setting up routers from a range of vendors. See router integration services from Cisco-certified experts.
  • Home Wi-Fi networks, often shared by families and guests, are commonly used by telecommuters to access their router for work. This can cause performance as well as cybersecurity issues. Progent can help you to resolve these issues by delivering services that include Cisco Aironet configuration consulting, Cisco-certified Meraki WiFi installation expertise, and Ubiquiti wireless AP integration assistance.
  • Internet access methods affect the speed and availability of connections between telecommuters and the corporate data center. Vital applications may require redundant Internet connections in the event the primary connection breaks. Progent can provide guidance for selecting Internet service providers, picking appropriate bandwidth and data volume offerings, and configuring fault-tolerant Internet connections. See Internet access solutions.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and managing a productive telecommuter solution for your Fort Myers, Florida organization, call 1-800-993-9400 or go to Contact Progent.