Expanding your at-home workforce may have a significant effect on IT architecture, cybersecurity, and company culture. Progent has two decades of background helping businesses of all sizes to design, configure, administer, tune, and debug IT networks that incorporate at-home workers. Progent can help your San Juan organization to pick the appropriate technologies and follow leading practices in creating and operating a safe virtual solution for teleworkers that facilitates teamwork and returns top value. Progent offers support services that go from on demand guidance for getting you over challenging technical bottlenecks to comprehensive project management to help you successfully complete mission-critical tasks.

Progent can help San Juan, Puerto Rico businesses to succeed with any aspect of building a high-performing telecommuting environment by delivering infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, Call Desk augmentation, security and compliance, backup/restore solutions, and centralized management.

Infrastructure for Telecommuters
Integrating the network infrastructure required to support a remote work environment can be particularly challenging if you must manage a mix of personal equipment like PCs and laptops, Internet routers, and wireless APs from an assortment of vendors and with a variety of OS software and firmware releases. Progent's experience providing online help for both outdated as well as current IT products in remote office venues enables you to make efficient use of your existing network infrastructure and provides you with fast access to top-tire consultants for making essential updates. Services offered by Progent to assist your company to implement a productive work-at-home infrastructure include:

  • VPN technology allows you to establish a safe connection for authenticated at-home workers to access IT assets located at your corporate datacenter or in the cloud. Progent's consultants can help you to deploy and maintain VPN access between your teleworkers and your key network resources by providing online VPN integration consulting. For organizations with Cisco's ASA security appliances, Progent's Cisco-certified ASA experts can assist your remote workers to set up Cisco's popular AnyConnect software to provide secure VPN connections for a broad range of endpoint devices including Microsoft Windows, Mac, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) products allow a teleworker to view and interact with a remote PC's desktop. This technology provides network managers significant control over the computing ecosystem of at-home employees and offers remote users a consistent and more productive experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
  • Routers attach home networks to the Internet and support VPN connections, home Wi-Fi networks, and firewalls. Progent offers expert remote consulting for deploying routers from all major manufacturers. See router configuration support from Cisco-certified experts.
  • Home Wi-Fi networks, typically shared by an entire household and visitors, are commonly utilized by telecommuters to access their router for work. This can cause throughput and cybersecurity issues. Progent can help you to resolve these issues by providing services like Cisco Aironet configuration consulting, Cisco Meraki wireless deployment consulting, and Ubiquiti wireless AP setup assistance.
  • Internet connectivity solutions impact the performance and reliability of connections between at-home workers and the company network. Line-of-business processes may require backup Internet connections in case the primary connection fails. Progent can provide expertise for picking Internet service providers, picking appropriate service bundles, and integrating high-availability Internet connections. See Internet access integration services.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and managing a productive telecommuter environment for your San Juan, Puerto Rico organization, call 1-800-993-9400 or go to Contact Progent.



An index of content::


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  • SharePoint Server Consulting
    Remote Support Services Microsoft Office SharePoint Server 2019

    Progentís Microsoft-certified consultants can provide small and midsize businesses computer consulting, maintenance, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for efficiently connecting people, groups and data. SharePoint Portal Server provides a common location for your workers or clients to connect to, organize, distribute and manipulate useful information, files, and software and to interact with other people. It allows quicker and more intelligent decisions, more effective sharing across groups and more streamlined business processes. The primary goal of SharePoint Server is to bring together, in a productive way, all of the many sources of knowledge accessible inside and outside an organization. Windows SharePoint Services join employees, clients, teams and projects with the knowledge theyíve created in a manner that makes data easy to locate, download and apply.

  • San Juan-Carolina Support services San Juan, PR Tech Outsourcing
  • Security Consulting Windows Server 2012 R2 San Juan, Puerto Rico Windows Server 2012 Migration Consultants San Juan
  • Server Consolidation Support and Integration After Hours Server Management Professional

  • iPhone integration Support and Help
    iPhone and Cisco ASDM Consultant

    Progent offers cost-effective remote consulting to assist you to plan, configure, and troubleshoot any aspect of your iOS and Windows integration solution and is available for quick tasks to help you through occasional technical roadblocks or long-term engagements to help you complete business-critical projects on time and within budget. Progent has experience in on-premises, cloud-based, or hybrid environments and can help you build or support a resilient, protected and scalable infrastructure that is best suited to your mode of computing. Progent also offers online or onsite training for individuals or groups to help manage and use your iPhones and iPads in a secure, team-oriented ecosystem that maximizes the business value of your IT network.

  • Slackware Linux Consultant Services Engineer PCLinuxOS Linux
  • Slackware Linux Technology Professional Engineers PCLinuxOS Linux
  • Small Business Network Consulting Company Small Office 24/7/365 Small Office Network Companies
  • Small Business Remote Consulting Microsoft Experts Computer Consulting Small Office Network
  • Small Business Small Business Computer Consulting Firms Small Business Computer Consulting Firms
  • Small Business WAP131 Technology Consulting Services Biggest Remote Support Services Small Business WAP150

  • Support and Setup Microsoft Exchange 2016 Upgrade
    Microsoft Exchange Server 2016 Upgrade Planning Online Troubleshooting

    Progent can assist you in all phases of your migration to Exchange 2016 such as designing high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization design; specifying mass storage requirements for your virtual machines (VMs), mailbox databases and logs; configuring HLB for fault-tolerant client access services; planning, configuring and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing your firewall; creating SSL certs; performing client integration with Office desktop or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).

  • Small Company Online Help Small Office Consulting
  • Solaris Engineers FreeBSD Networking Specialist

  • Nation Wide Support Computer Support Company
    Missouri Network Outsource

    Progentís Technical Response Center provides affordable nationwide after-hours online support for information systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support experts offer extended hours phone support and remote direct network connection to troubleshoot and repair network problems rapidly and affordably.

  • Specialist Microsoft Instant Messaging Video Conferencing On-site Support
  • Specialists Lync Server 2013 Back End Server Microsoft Lync Presence Engineer
  • Sun Solaris Engineers Linux Consult
  • Sun Solaris Security Evaluation Cybersecurity Organizations UNIX
  • Sun Solaris Upgrading Migration Consulting Solaris to Windows
  • Support Data center Monitoring Operations Manager Migration Online Help

  • Expert Microsoft Certified SharePoint 2013 Newsfeeds Computer Engineer
    Microsoft SharePoint 2013 eDiscovery Center IT Consultants

    Progent has been delivering SharePoint support since the initial product was released more than a decade ago, and Progent has the breadth and depth of technical knowledge to assist businesses of all sizes to design and implement a SharePoint Server 2013 installation and create SharePoint 2013 apps that add significant business value to your IT investment. Progent's Microsoft-certified consultants can help you to evaluate the risks and benefits of upgrading to SharePoint 2013 or SharePoint Online from legacy versions of SharePoint or from another collaboration solution; decide if an in-house, online or hybrid deployment is best suited for your busi9ness; and pick the right version of SharePoint 2013 for your applications. Progent can provide full project management support or can help in specific tasks related to your SharePoint 2013 deployment.

  • Support Outsourcing Catalyst 3850 Switch Catalyst 2900 Switch Professional
  • Support Outsourcing Microsoft Configuration Manager 2016 System Center 2016 Configuration Manager Online Support
  • Support Services Comprehensive Event Management Comprehensive Event Management Consultant Services
  • System Center Management Packs Online Support Services SCOM Management Packs Support and Help
  • System Center Operations Manager Remote Troubleshooting Operations Manager Online Technical Support
  • Technical Support Risk Monitoring CRISC Cybersecurity IT Consulting
  • Technical Support SQL Server 2017 Graph SQL Server 2017 Enterprise Outsourcing
  • Telecommuters Consulting in San Juan - Help Desk Outsourcing Consulting Puerto Rico 24-Hour Telecommuters Consulting Experts - San Juan - Help Desk Outsourcing Consulting Experts San Juan-Caribbean
  • Temporary Network Support Staffing Help Consulting San Juan Supplemental IT Staffing Support Services Consulting Expertise Puerto Rico
  • Teleworkers San Juan Consulting Experts - Integration Expertise San Juan, Puerto Rico
  • Top Ranked Microsoft, Cisco and Security Certified Experts Microsoft Windows 8.1 Migration Online Consulting Windows 8.1 Migration Computer Consultancy Firms
  • Top Ranked Security Consultancies Juniper J Series Gateway Intrusion Detection Juniper J2320 Router
  • Top Rated Professional Solaris Consultant Solaris
  • Train Microsoft Word for Mac Macintosh Training Professional
  • Training Mac Application Office Excel for Mac Training Professional

  • Microsoft Windows Server 2012 R2 Technology Consulting
    Microsoft Certified Windows Server 2012 R2 upgrade Specialists

    Progent's certified professionals can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, create test systems and migration strategies, optimize your network for local, multi-site, cloud-based, and partial-cloud environments, train your IT support staff, develop an enterprise-wide security plan, automate IT administration, help with creating applications, and build and validate a DR/BC plan.

  • Troubleshooting Windows Server 2008 Hyper-VI Windows Server 2008 DirectAccess Network Consultant
  • UNIX Online Setup Service Linux Remote Professional
  • UNIX, Windows Consultant Integration Services Windows and Solaris
  • VoIP IT Services VoIP IT Services

  • ASP Programming
    JAVA Development Companies

    If you want to update your production web site, create internal webs for applications such as human resources or worker education, establish a powerful web presence for a new business, or generate line-of-business, data-driven specialized web applications, Progent can supply talented and experienced web designers. Progent's consultants can also help you build and maintain a safe, fault-tolerant server and communications network, including off-site and wireless connectivity, to support your web solutions.

  • WiFi Management IT Consulting Consultant Services Wireless
  • Windows 10 Pilot Testing Network Consulting Windows 10 OneDrive Online Support Services

  • Microsoft Project Server Workflow Education
    Microsoft Certified Partner Consulting Project Server 2010

    Progent's Microsoft-certified consultants offer in-depth expertise in deploying, operating and debugging any edition of Project Server and can deliver a wide range of cost-effective remote consulting services based on industry best practices to help businesses of any size to receive all the benefits of this powerful platform. Support services available from Progent include solution planning, installation and migration, setting up secure file and status sharing among local and remote or mobile users, network optimization, and customized online training.

  • Windows 2008 Cluster Server Online Troubleshooting Clustering Windows Server 2008 Technical Support
  • Windows 2012 R2 Cluster Shared Volumes Computer Consultants Windows 2012 Failover Clustering Support Services
  • Windows 7 Evaluation Outsourcing Windows 7 Integration Specialist
  • Windows Cluster Shared Volumes Consulting Services Windows Server 2012 R2 Cluster Management Computer Consultants
  • Windows Server 2000 Upgrade Expert Microsoft Certified Upgrade Windows Server 2000

  • Award Winning Exchange 2010 Upgrade Consulting Services
    Exchange 2010 Upgrade Engineer

    Progent offers comprehensive help for every step of your Exchange Server 2010 upgrade including end-to-end project management, site prep, project design and documentation, specification of new software licenses and equipment required, suggested sourcing, system verification at customer site or at Progent's test lab, managing transitional coexistence of Microsoft Exchange Server 2010 and Exchange 2003 or 2007, deployment of the solution, deactivating the previous servers, and training for customer's support group and users.

  • Windows Server 2012R2 Storage Spaces Remote Consulting Support Outsourcing Windows Server 2012 R2 Data Deduplication
  • Teleworkers Consulting and Support Services - San Juan - Integration Consulting Experts
  • Windows Server 2019 and System Center Technology Consulting Services Microsoft Expert Windows Server 2019 Fault Domains Consultants
  • Work at Home Network Infrastructure Engineer Offsite Employees Infrastructure Network Engineer
  • certificate expiration management Consultants Specialist IT asset management
  • macOS and Windows Support PowerPoint for Mac Onsite Technical Support
  • ransomware cleanup and restore Specialist Emergency Technology Professional Snake ransomware recovery
  • wi-fi controller Consulting Services WLAN controller Support and Integration

  • Professionals CRISC Certified Risk and Information Systems Control Analyst
    CRISC Certified Risk and Information Systems Control Manager Consultants

    Progent offers the guidance of a CRISC-certified risk management expert to assist you to plan and implement an enterprise risk management (ERM) solution based on best practices promoted by CRISC and crafted to match your company's risk tolerance, business objectives, and IT budget.

  • Offsite Workforce Consulting Experts - San Juan - Setup Guidance San Juan

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