Enlarging your telecommuter workforce can have a major effect on network infrastructure, security, and corporate culture. Progent has 20 years of experience assisting small and mid-size businesses to design, configure, manage, optimize, and troubleshoot IT environments that support at-home workers. Progent can assist your San Juan company to pick the appropriate technologies and adhere to best practices in creating and maintaining a secure virtual office solution for telecommuters that facilitates collaboration and delivers top value. Progent offers support services ranging from on demand expertise for getting you over challenging IT bottlenecks to full project management or co-management to help you carry out business-critical tasks.
Progent can assist San Juan, Puerto Rico organizations to succeed with any aspect of creating a high-functioning work-at-home environment by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, Call Desk services, data security, data protection solutions, and centralized management.
Infrastructure for Teleworkers
Setting up the network infrastructure needed to support an at-home work environment can be especially challenging if you have to manage a mix of personal hardware like desktop computers and laptops, Internet routers, and Wi-Fi APs from various vendors and with a mix of OS software and firmware releases. Progent's experience delivering remote help for both outdated and current technologies in virtual office venues allows you to make cost-effective use of your available network infrastructure and offers ready access to expertise for implement essential updates. Support services available from Progent to help your company to implement a high-functioning work-at-home ecosystem include:
- VPN technology allows you to create a secure connection for authorized at-home workers to use IT resources situated at your corporate data center or in a public cloud. Progent's consultants can assist your company to configure and maintain VPN connections between your teleworkers and your various IT resources by providing remote VPN integration consulting. For organizations using Cisco's ASA security appliances, Progent's Cisco ASA Firewall experts can help your at-home workers to utilize Cisco's AnyConnect client software for secure VPN connections for a wide range of endpoint devices such as Microsoft Windows, Mac, iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) platforms allow a telecommuter to view and use a data center PC's desktop. This technology gives IT managers significant control over the computing environment of at-home employees and ensures remote users a consistent and more productive work experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
- Routers connect at-home computer networks to the Internet and typically support VPN connections, local Wi-Fi connectivity, and firewall services. Progent can provide top-tier remote support for deploying routers from a variety of manufacturers. See router configuration support from Cisco-certified experts.
- Home Wi-Fi networks, often supporting families and guests, are commonly used by at-home employees to connect to their router for work. This can cause performance and security issues. Progent can help you to mitigate these issues by providing services that include Aironet integration expertise, Cisco Meraki wireless deployment consulting, and Ubiquiti WiFi access point setup help.
- Internet connectivity methods impact the performance and reliability of connections between telecommuters and the corporate network. Business-critical applications might require redundant Internet connections in the event the normal connection breaks. Progent offers expertise for identifying ISPs, selecting appropriate bandwidth and data volume bundles, and configuring high-availability Internet connections. Refer to Internet access integration services.
Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and managing a productive work-from-home solution for your San Juan, Puerto Rico company, phone 1-800-993-9400 or refer to Contact Progent.