Enlarging your at-home workforce may have a major impact on network infrastructure, cybersecurity, and corporate culture. Progent has two decades of experience helping small and mid-size businesses to plan, configure, administer, optimize, and debug IT environments that support at-home workers. Progent can help your San Juan company to pick the appropriate technologies and adhere to leading practices in building and operating a safe virtual ecosystem for teleworkers that facilitates teamwork and returns maximum business value. Progent can provide support services that go from as-needed guidance for getting you over challenging IT roadblocks to full project management to help you successfully complete business-critical initiatives.

Progent can help San Juan, Puerto Rico companies to with any facet of building a high-functioning work-at-home environment by providing network infrastructure configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, Help Desk services, data security, data protection solutions, and centralized management.

Network Infrastructure for Telecommuters
Configuring the physical and software infrastructure needed for a remote workforce can be particularly challenging if you have to accommodate a mix of personal hardware like desktop computers and laptops, routers, and wireless APs from an assortment of vendors and with a variety of operating systems and firmware releases. Progent's experience delivering online help for both outdated as well as current technologies in remote office solutions enables you to make cost-effective use of your existing infrastructure and provides you with ready access to top-tire consultants for making essential upgrades. Support services offered by Progent to help you to create a high-functioning telecommuting infrastructure include:

  • VPN technology makes it possible to create a secure tunnel for authorized at-home workers to use IT assets situated at your company data center or in a public cloud. Progent's consultants can assist your company to configure and maintain VPN connections between your at-home workforce and your key network resources by providing remote VPN configuration support. For organizations with Cisco's ASA firewalls, Progent's Cisco-certified ASA experts can help your at-home workers to utilize Cisco's AnyConnect client software to provide secure VPN connections for a broad selection of endpoint devices such as Windows, macOS, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) platforms allow an at-home worker to see and interact with a data center PC's desktop. This provides network managers significant control over the digital environment of at-home employees and offers remote users a familiar experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
  • Routers attach home computer networks to the Internet and typically support VPN connections, local wireless connectivity, and firewall services. Progent offers top-tier online support for setting up home routers from a range of vendors. See router configuration services from Cisco-certified experts.
  • Home Wireless networks, typically shared by an entire household and guests, are frequently used by telecommuters to connect to their router for work. This can cause throughput as well as security problems. Progent can assist you to mitigate these problems by providing services that include Aironet integration consulting, Cisco-certified Meraki WiFi installation expertise, and Ubiquiti Unifi WiFi AP integration assistance.
  • Internet connectivity methods impact the speed and reliability of connections between at-home workers and the corporate data center. Line-of-business applications may require backup Internet connections in case the primary connection breaks. Progent offers expertise for selecting Internet service providers, choosing sensible bandwidth and data volume offerings, and configuring high-availability Internet connections. Refer to Internet access integration services.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and maintaining an efficient work-from-home environment for your San Juan, Puerto Rico organization, phone 1-800-993-9400 or visit Contact Progent.