Expanding your at-home workforce can have a major impact on network infrastructure, security/compliance, and company processes. Progent has two decades of experience helping businesses of all sizes to plan, configure, manage, tune, and troubleshoot IT environments that support at-home workers. Progent can assist your Savannah organization to select the right technologies and follow best practices in building and operating a secure virtual office solution for telecommuters that facilitates teamwork and delivers top business value. Progent can provide support services that go from as-needed expertise for helping you past occasional technical roadblocks to full project management or co-management to help you carry out mission-critical tasks.

Progent's consultants can help Savannah, Georgia companies to succeed with any aspect of creating a high-functioning telecommuting environment by delivering network infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud integration, Call Desk augmentation, security monitoring, backup/restore solutions, and unified management.

Network Infrastructure for Telecommuters
Integrating the physical and software infrastructure required to support a remote work environment can be particularly complicated if you must accommodate a mix of personal hardware like desktop computers and laptops, routers, and Wi-Fi appliances from various manufacturers and with a mix of operating systems and firmware levels. Progent's background providing online help for both outdated and current technologies in remote office venues enables you to make efficient use of your existing network infrastructure and provides you with ready access to expertise for making necessary upgrades. Services offered by Progent to assist you to create a high-functioning telecommuting infrastructure include:

  • Virtual Private Network (VPN) connectivity allows you to establish a safe connection for authorized at-home employees to use IT assets situated at your company data center or in the cloud. Progent's consultants can help you to configure and maintain VPN connections between your teleworkers and your key IT resources by providing remote VPN configuration consulting. For businesses with Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall consultants can assist your telecommuters to utilize Cisco's AnyConnect client software for secure VPN connections for a wide selection of endpoint devices such as Windows, Mac, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) platforms enable a telecommuter to view and interact with a remote PC's desktop. This technology provides IT managers significant control over the digital ecosystem of telecommuters and offers remote users a consistent and more productive work experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers attach at-home networks to the Internet and typically support VPN connections, local Wi-Fi connectivity, and firewall services. Progent offers expert online consulting for deploying home routers from a range of manufacturers. See router integration services from Cisco-certified consultants.
  • Home Wi-Fi networks, often supporting families and guests, are frequently utilized by at-home employees to connect to their Internet router for work. This can cause throughput as well as security issues. Progent can help businesses to mitigate these problems by providing services like Cisco Aironet integration expertise, Cisco-certified Meraki wireless deployment expertise, and Ubiquiti Unifi WiFi access point setup help.
  • Internet access solutions impact the speed and availability of connections between telecommuters and the company network. Business-critical applications might demand backup Internet access in case the normal connection fails. Progent can provide expertise for identifying service providers, choosing appropriate service bundles, and configuring redundant Internet access. Refer to Internet connectivity solutions.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and managing an efficient telecommuter solution for your Savannah, Georgia business, phone 1-800-993-9400 or go to Contact Progent.