Expanding your remote workforce can have a major effect on network architecture, security, and corporate processes. Progent has 20 years of experience helping small and mid-size businesses to design, configure, manage, tune, and debug IT environments that incorporate at-home workers. Progent can help your Savannah organization to pick the appropriate tools and adhere to leading practices in building and operating a secure virtual solution for teleworkers that promotes collaboration and returns maximum value. Progent offers support services that go from as-needed guidance for getting you over challenging IT roadblocks to comprehensive project management or co-management to help you carry out mission-critical initiatives.
Progent can assist Savannah, Georgia companies to with any facet of building a high-performing work-at-home environment by delivering network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, Help Desk augmentation, cybersecurity, backup/restore solutions, and streamlined management.
Network Infrastructure for an At-Home Workforce
Setting up the network infrastructure required to support a remote work environment can be particularly complicated if you must manage a combination of personal hardware like PCs and laptops, routers, and Wi-Fi appliances from different manufacturers and with a variety of operating systems and firmware levels. Progent's background providing remote support for both outdated and modern technologies in virtual office solutions allows you to make efficient use of your existing infrastructure and offers fast access to top-tire consultants for making essential upgrades. Support services offered by Progent to help you to create a productive telecommuting ecosystem include:
- Virtual Private Network (VPN) connectivity makes it possible to establish a safe tunnel for authorized at-home employees to access IT resources situated at your company data center or in a public cloud. Progent's consultants can assist you to configure and manage VPN access between your teleworkers and your various IT resources by providing remote VPN configuration support. For organizations using Cisco's ASA security appliances, Progent's Cisco ASA Firewall experts can help your telecommuters to set up Cisco's AnyConnect client software for safe VPN connections for a wide range of devices such as Windows, Mac, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure products allow an at-home worker to view and use a data center PC's desktop. This technology provides IT managers substantial control over the computing environment of at-home employees and ensures remote users a familiar experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
- Routers attach at-home computer networks to the Internet and typically support VPN connections, home Wi-Fi networks, and firewalls. Progent can provide expert online consulting for deploying home routers from all major vendors. See router configuration support from Cisco-certified experts.
- Home Wi-Fi networks, often shared by an entire household and guests, are commonly utilized by at-home employees to access their router for work. This can cause performance and cybersecurity problems. Progent can assist you to resolve these issues by providing expertise like Aironet integration expertise, Cisco Meraki wireless installation consulting, and Ubiquiti Unifi WiFi AP setup assistance.
- Internet access solutions affect the speed and reliability of connections between at-home workers and the company network. Business-critical processes might require backup Internet access in case the primary connection breaks. Progent can provide guidance for picking Internet service providers, picking appropriate bandwidth and data volume packages, and setting up redundant Internet connections. See Internet connectivity integration services.
Contact Progent for At-Home Worker Support Services
To contact Progent about creating and managing an efficient work-from-home solution for your Savannah, Georgia business, phone 1-800-993-9400 or refer to Contact Progent.