Enlarging your telecommuter workforce may have a major effect on network infrastructure, cybersecurity, and corporate processes. Progent has two decades of background assisting small and mid-size businesses to plan, configure, manage, tune, and debug IT networks that incorporate work-from-home employees. Progent can assist your Seattle organization to select the right technologies and follow best practices in creating and operating a safe virtual office ecosystem for telecommuters that promotes collaboration and returns maximum business value. Progent offers services ranging from as-needed guidance for helping you past challenging technical roadblocks to full project management or co-management to help you carry out business-critical initiatives.

Progent's consultants can help Seattle, Washington organizations to with any facet of creating a high-functioning work-at-home environment by providing infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, cloud connectivity, Help Desk services, data security, data protection solutions, and unified management.

Infrastructure for an At-Home Workforce
Integrating the network infrastructure needed to support a remote work environment can be particularly complex if you have to accommodate a combination of personal hardware such as PCs and notebooks, routers, and Wi-Fi APs from an assortment of manufacturers and with a variety of OS software and firmware levels. Progent's background delivering remote support for both legacy and current technologies in virtual office solutions enables you to make cost-effective use of your existing network infrastructure and offers ready access to expertise for making necessary updates. Support services offered by Progent to help you to create a productive work-at-home infrastructure include:

  • VPN technology allows you to create a secure tunnel for authorized at-home employees to use IT resources located at your company data center or in the cloud. Progent can help your company to deploy and manage VPN connections between your at-home workforce and your various network resources by providing online VPN integration consulting. For businesses with Cisco's ASA firewalls, Progent's Cisco ASA Firewall experts can help your at-home workers to utilize Cisco's AnyConnect software to provide secure VPN connections for a broad selection of endpoint devices including Microsoft Windows, macOS, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) products enable a teleworker to view and use a data center PC's desktop. This technology provides network managers substantial control over the computing environment of at-home employees and offers them a familiar experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers attach at-home networks to the Internet and typically support VPN connections, local Wi-Fi networks, and firewalls. Progent offers expert remote support for setting up home routers from a variety of vendors. See router configuration services from Cisco-certified experts.
  • Home Wireless networks, often shared by families and guests, are frequently utilized by at-home employees to connect to their router for work. This can create throughput and cybersecurity problems. Progent can assist businesses to mitigate these issues by providing expertise like Aironet integration expertise, Cisco-certified Meraki WiFi deployment consulting, and Ubiquiti Unifi WiFi AP setup help.
  • Internet access methods impact the performance and availability of connections between at-home workers and the company data center. Mission-critical processes may require redundant Internet access in case the primary connection fails. Progent offers expertise for selecting Internet service providers, selecting appropriate service offerings, and setting up redundant Internet connections. Refer to Internet access integration services.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and managing a productive telecommuter environment for your Seattle, Washington business, phone 1-800-993-9400 or visit Contact Progent.