Enlarging your at-home workforce may have a major impact on network infrastructure, security, and company culture. Progent has two decades of experience helping small and mid-size businesses to plan, configure, manage, optimize, and troubleshoot IT networks that incorporate work-from-home employees. Progent can help your Seattle organization to select the appropriate technologies and adhere to leading practices in creating and operating a secure virtual office solution for telecommuters that facilitates collaboration and delivers top business value. Progent offers services ranging from on demand expertise for helping you over challenging technical bottlenecks to full project management or co-management to help you successfully complete business-critical initiatives.

Progent's consultants can help Seattle, Washington organizations to with any facet of building a high-functioning work-at-home environment by delivering network infrastructure design and configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Help Desk outsourcing, security and compliance, backup/restore solutions, and unified management.

Network Infrastructure for Teleworkers
Configuring the physical and software infrastructure required for a remote workforce can be especially complex if you must accommodate a mix of worker-owned hardware like desktop computers and notebooks, routers, and wireless APs from an assortment of vendors and with a variety of OS software and firmware releases. Progent's background providing online support for both legacy as well as modern IT products in remote office solutions enables you to make efficient use of your existing network infrastructure and offers fast access to expertise for implement essential updates. Services available from Progent to help your company to implement a productive telecommuting infrastructure include:

  • Virtual Private Network technology makes it possible to establish a secure tunnel for authorized remote workers to access IT assets situated at your company data center or in a public cloud. Progent can assist you to deploy and maintain VPN access between your teleworkers and your various IT resources by providing remote VPN configuration consulting. For organizations using Cisco's ASA security appliances, Progent's Cisco ASA Firewall experts can assist your at-home workers to set up Cisco's AnyConnect software to provide secure VPN tunneling for a broad range of devices including Windows, Mac, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) platforms enable a telecommuter to see and interact with a remote PC's desktop. This gives network managers more control over the digital ecosystem of at-home employees and offers them a familiar work experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers attach home networks to the Internet and support VPN tunnels, home wireless connectivity, and firewalls. Progent can provide top-tier online support for deploying routers from all major manufacturers. See router configuration support from Cisco-certified experts.
  • Home Wi-Fi networks, typically supporting families and guests, are frequently used by at-home employees to access their Internet router for work. This can create performance and cybersecurity problems. Progent can help businesses to resolve these problems by delivering services that include Cisco Aironet integration expertise, Cisco-certified Meraki wireless installation consulting, and Ubiquiti WiFi access point setup assistance.
  • Internet connectivity methods affect the speed and availability of connections between telecommuters and the company data center. Mission-critical applications might require backup Internet access in the event the primary connection breaks. Progent offers expertise for selecting service providers, choosing appropriate service bundles, and integrating high-availability Internet connections. Refer to Internet connectivity solutions.

Contact Progent for At-Home Worker Expertise
To contact Progent about building and maintaining an efficient telecommuter environment for your Seattle, Washington organization, phone 1-800-993-9400 or refer to Contact Progent.