Enlarging your telecommuter workforce may have a major impact on network architecture, security, and corporate culture. Progent has two decades of background assisting SMBs to design, configure, manage, optimize, and debug IT environments that incorporate at-home workers. Progent can help your Seattle organization to select the right tools and follow best practices in building and maintaining a safe virtual solution for telecommuters that promotes teamwork and delivers maximum business value. Progent can provide support services that go from as-needed expertise for helping you over challenging IT roadblocks to full project management to help you carry out business-critical initiatives.

Progent's consultants can help Seattle, Washington organizations to succeed with any facet of creating a high-functioning work-from-home environment by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, helpdesk outsourcing, security and compliance, data protection solutions, and centralized management.

Infrastructure for an At-Home Workforce
Integrating the network infrastructure required for an at-home workforce can be particularly challenging if you must manage a combination of worker-owned hardware such as desktop computers and notebooks, Internet routers, and wireless APs from an assortment of vendors and with a mix of OS software and firmware releases. Progent's background delivering online support for both legacy as well as modern IT products in remote office venues enables you to make cost-effective use of your existing network infrastructure and provides you with fast access to expertise for implement necessary upgrades. Services offered by Progent to assist your company to create a high-functioning telecommuting infrastructure include:

  • Virtual Private Network technology makes it possible to create a safe tunnel for authorized at-home employees to use IT resources located at your corporate data center or in a public cloud. Progent can help you to configure and maintain VPN access between your at-home workforce and your various network resources by providing online VPN configuration support. For organizations using Cisco's ASA firewalls, Progent's Cisco ASA consultants can assist your telecommuters to utilize Cisco's AnyConnect client software for safe VPN connections for a broad range of endpoint devices including Windows, macOS, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure platforms allow a telecommuter to see and use a data center PC's desktop. This gives IT managers substantial control over the digital environment of telecommuters and offers them a consistent and more productive work experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers connect home networks to the Internet and typically support VPN tunnels, home wireless connectivity, and firewalls. Progent can provide expert online consulting for setting up home routers from all major manufacturers. See router configuration support from Cisco-certified experts.
  • Home Wireless networks, often shared by the whole family and guests, are commonly used by at-home employees to connect to their router for work. This can cause throughput as well as cybersecurity issues. Progent can assist you to resolve these issues by providing expertise like Cisco Aironet configuration consulting, Cisco Meraki WiFi deployment expertise, and Ubiquiti Unifi WiFi AP setup help.
  • Internet connectivity methods affect the performance and reliability of connections between at-home workers and the corporate data center. Vital processes might demand backup Internet access in the event the primary connection fails. Progent offers expertise for selecting ISPs, selecting sensible bandwidth and data volume offerings, and setting up fault-tolerant Internet access. Refer to Internet connectivity integration services.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and managing an efficient work-from-home environment for your Seattle, Washington organization, call 1-800-993-9400 or refer to Contact Progent.