Expanding your at-home workforce can have a major effect on IT architecture, cybersecurity, and company workflows. Progent has 20 years of background helping small and mid-size businesses to plan, deploy, manage, tune, and troubleshoot IT networks that incorporate work-from-home employees. Progent can assist your Bakersfield company to select the appropriate technologies and follow leading practices in building and maintaining a safe virtual office ecosystem for telecommuters that facilitates teamwork and returns maximum value. Progent offers support services ranging from as-needed guidance for helping you over occasional technical roadblocks to comprehensive project management or co-management to help you successfully complete business-critical tasks.

Progent's consultants can help Bakersfield, California organizations to succeed with any facet of building a high-functioning work-from-home environment by delivering network infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, cloud integration, Call Desk augmentation, data security, backup/restore solutions, and unified management.

Network Infrastructure for a Remote Workforce
Configuring the network infrastructure required to support an at-home workforce can be particularly challenging if you must manage a combination of worker-owned hardware such as PCs and laptops, Internet routers, and wireless appliances from various manufacturers and with a mix of OS software and firmware levels. Progent's background delivering remote help for both legacy as well as current technologies in virtual office solutions enables you to make efficient use of your available network infrastructure and provides you with fast access to top-tire consultants for implement essential upgrades. Support services available from Progent to assist your company to implement a productive work-at-home ecosystem include:

  • Virtual Private Network technology allows you to create a safe tunnel for authorized remote workers to use IT resources located at your corporate datacenter or in a public cloud. Progent's consultants can help you to deploy and maintain VPN access between your at-home workforce and your various network resources by providing remote VPN integration consulting. For businesses using Cisco's ASA firewalls, Progent's Cisco ASA Firewall experts can assist your remote workers to utilize Cisco's popular AnyConnect client software to provide safe VPN connections for a broad selection of endpoint devices such as Microsoft Windows, macOS, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) platforms allow an at-home worker to see and interact with a data center PC's desktop. This technology gives IT managers more control over the digital environment of at-home employees and ensures them a consistent and more productive experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers attach home computer networks to the Internet and support VPN connections, local Wi-Fi connectivity, and firewall services. Progent can provide top-tier remote support for deploying routers from a variety of manufacturers. See router configuration services from Cisco-certified consultants.
  • Home Wi-Fi networks, typically shared by an entire household and guests, are commonly utilized by telecommuters to connect to their router for work. This can cause performance as well as security issues. Progent can assist businesses to mitigate these issues by providing expertise that include Aironet configuration consulting, Cisco-certified Meraki WiFi installation expertise, and Ubiquiti wireless AP setup help.
  • Internet connectivity methods affect the speed and availability of connections between telecommuters and the corporate network. Line-of-business processes may require redundant Internet connections in the event the normal connection fails. Progent offers guidance for picking Internet service providers, selecting appropriate bandwidth and data volume offerings, and setting up redundant Internet connections. Refer to Internet access integration services.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and maintaining an efficient telecommuter solution for your Bakersfield, California organization, phone 1-800-993-9400 or visit Contact Progent.