Expanding your telecommuter workforce may have a significant impact on IT infrastructure, security/compliance, and company culture. Progent has two decades of experience helping businesses of all sizes to plan, configure, manage, optimize, and troubleshoot IT networks that incorporate a remote workforce. Progent can assist your Bristol organization to pick the appropriate technologies and follow leading practices in creating and maintaining a secure virtual solution for telecommuters that facilitates teamwork and returns top value. Progent can provide services ranging from on demand guidance for getting you over occasional technical bottlenecks to comprehensive project management to help you successfully complete mission-critical initiatives.

Progent can assist Bristol, United Kingdom organizations to succeed with any facet of building a high-performing work-at-home environment by providing infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Help Desk augmentation, security monitoring, backup/restore solutions, and streamlined management.

Network Infrastructure for Teleworkers
Setting up the network infrastructure required to support a remote workforce can be particularly complex if you have to accommodate a combination of personal equipment like desktop computers and laptops, Internet routers, and Wi-Fi appliances from various manufacturers and with a variety of OS software and firmware releases. Progent's background providing online support for both outdated and current IT products in remote office venues enables you to make cost-effective use of your existing infrastructure and offers fast access to top-tire consultants for making essential upgrades. Services offered by Progent to assist your company to create a productive telecommuting infrastructure include:

  • Virtual Private Network technology allows you to create a secure connection for authenticated at-home workers to access IT assets located at your corporate datacenter or in a public cloud. Progent's consultants can assist your company to deploy and maintain VPN connections between your teleworkers and your various network resources by providing remote VPN configuration support. For businesses with Cisco's ASA security appliances, Progent's Cisco-certified ASA consultants can help your telecommuters to utilize Cisco's popular AnyConnect software for secure VPN tunneling for a broad range of endpoint devices including Windows, Mac, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) products allow an at-home worker to see and interact with a remote computer's desktop. This technology gives IT managers substantial control over the computing environment of at-home employees and offers them a consistent and more productive experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
  • Routers connect home networks to the Internet and typically support VPN connections, local Wi-Fi connectivity, and firewall services. Progent offers expert online consulting for configuring home routers from a variety of manufacturers. See router configuration support from Cisco-certified experts.
  • Home Wireless networks, typically shared by the whole family and visitors, are commonly utilized by telecommuters to connect to their Internet router for work. This can cause performance as well as security problems. Progent can help businesses to resolve these issues by delivering services like Cisco Aironet configuration consulting, Cisco-certified Meraki wireless deployment expertise, and Ubiquiti WiFi AP integration help.
  • Internet connectivity solutions impact the speed and reliability of connections between at-home workers and the corporate network. Line-of-business processes may require backup Internet connections in case the normal connection fails. Progent offers guidance for selecting service providers, choosing appropriate bandwidth and data volume packages, and configuring redundant Internet access. See Internet access integration services.

Contact Progent for Telecommuter Expertise
To contact Progent about building and managing a productive work-from-home solution for your Bristol, United Kingdom organization, call 1-800-993-9400 or visit Contact Progent.