Expanding your remote workforce can have a significant impact on network architecture, security/compliance, and company workflows. Progent has two decades of background helping small and mid-size businesses to plan, configure, administer, tune, and troubleshoot IT environments that incorporate a remote workforce. Progent can assist your El Paso company to select the appropriate tools and adhere to best practices in creating and maintaining a secure virtual office solution for teleworkers that promotes collaboration and delivers top value. Progent can provide services that go from on demand guidance for helping you over challenging technical bottlenecks to full project management or co-management to help you successfully complete business-critical tasks.

Progent's consultants can assist El Paso, Texas businesses to succeed with any aspect of creating a high-performing work-at-home ecosystem by providing network infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, Help Desk services, security and compliance, data protection solutions, and centralized management.

Infrastructure for a Remote Workforce
Integrating the network infrastructure required to support a remote work environment can be especially complex if you have to manage a combination of personal equipment such as desktop computers and notebooks, routers, and Wi-Fi APs from different manufacturers and with a mix of OS software and firmware levels. Progent's background delivering online help for both legacy as well as modern technologies in virtual office solutions enables you to make cost-effective use of your existing network infrastructure and provides you with ready access to expertise for making necessary updates. Services available from Progent to help your company to implement a productive telecommuting ecosystem include:

  • VPN technology allows you to create a safe tunnel for authenticated remote workers to use IT resources located at your corporate data center or in a public cloud. Progent can assist you to configure and maintain VPN access between your teleworkers and your various IT resources by providing remote VPN configuration support. For organizations using Cisco's ASA security appliances, Progent's Cisco ASA consultants can help your remote workers to utilize Cisco's AnyConnect client software to provide safe VPN connections for a wide range of endpoint devices such as Microsoft Windows, macOS, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure platforms allow a teleworker to view and use a remote PC's desktop. This gives IT managers significant control over the digital ecosystem of telecommuters and ensures remote users a familiar experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers attach at-home computer networks to the Internet and support VPN connections, home wireless connectivity, and firewalls. Progent can provide top-tier remote consulting for configuring routers from a range of manufacturers. See router configuration services from Cisco-certified experts.
  • Home Wireless networks, often shared by an entire household and visitors, are frequently used by at-home employees to connect to their router for work. This can cause throughput and security problems. Progent can help businesses to mitigate these problems by providing expertise like Aironet configuration consulting, Cisco-certified Meraki wireless installation consulting, and Ubiquiti Unifi wireless AP integration help.
  • Internet access solutions affect the speed and availability of connections between telecommuters and the corporate network. Line-of-business applications might demand redundant Internet access in case the normal connection fails. Progent offers guidance for identifying Internet service providers, picking appropriate bandwidth and data volume bundles, and setting up high-availability Internet connections. Refer to Internet connectivity integration services.

Contact Progent for Telecommuter Expertise
To contact Progent about building and maintaining an efficient work-from-home environment for your El Paso, Texas business, phone 1-800-993-9400 or refer to Contact Progent.



An index of content::

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    For Windows desktop and application virtualization, Progent offers the expertise of a Citrix-certified XenDesktop consultant who can assist your company to plan a XenDesktop environment that improves the business impact of your IT system; configure XenDesktop software with your servers, user computers, and peripherals; migrate your older virtual desktop software to the latest releases of XenDesktop; and provide advanced remote technical support. Progent can also instruct your IT staff to follow industry leading practices to maintain XenDesktop efficiently.

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    Progentís Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or medium sized company deploy and support Ciscoís security and Virtual Private Network technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are simple to administer and provide the flexibility to evolve with your changing business requirements. Progentís Cisco-Certified network experts are familiar with Ciscoís complete line of products targeted at preventing information pilfering, virus and worm assaults, Denial of Service attacks, and other threats to your information system. Progent can show you how to integrate Cisco products to get secure connectivity, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a centralized user access control framework for user certification, permissions, and tracking from an easy-to-use Web interface.

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    Progent can provide enterprise customers the help of a NetApp-certified consultant for remote or on-premises support for NetApp's entire family of SAN storage products including Data ONTAP data management, MetroCluster, FlexPod cloud architecture, SnapMirror, SnapVauly incremental D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Components of NetApp SAN solutions supported by Progent include system dsign, hybrid-cloud integration, virtualization, migrations, transparent updates, system management, information assurance, disaster recovery, and remediation. Progent can provide Tier 3 support to help you to resolve problems with NetApp SAN deployments quickly and affordably based on leading practices.

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