Enlarging your remote workforce may have a significant impact on network infrastructure, security, and corporate culture. Progent has 20 years of experience helping small and mid-size businesses to plan, deploy, administer, tune, and debug IT networks that incorporate work-from-home employees. Progent can help your Minnetonka company to pick the appropriate tools and follow best practices in creating and operating a safe virtual office ecosystem for teleworkers that facilitates collaboration and delivers top value. Progent can provide support services ranging from on demand expertise for getting you over occasional IT bottlenecks to comprehensive project management to help you successfully complete business-critical tasks.

Progent's consultants can help Minnetonka, Minnesota businesses to with any aspect of creating a high-functioning work-at-home ecosystem by delivering network infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Call Desk services, security monitoring, backup/restore solutions, and streamlined management.

Network Infrastructure for Teleworkers
Integrating the network infrastructure needed to support a remote workforce can be especially complex if you must accommodate a combination of personal equipment like PCs and laptops, Internet routers, and Wi-Fi APs from various vendors and with a mix of operating systems and firmware levels. Progent's background providing online support for both legacy and current IT products in remote office venues allows you to make efficient use of your existing infrastructure and provides you with fast access to top-tire consultants for implement necessary upgrades. Services available from Progent to assist your company to create a productive work-at-home ecosystem include:

  • Virtual Private Network connectivity makes it possible to establish a secure connection for authenticated at-home workers to access IT resources situated at your company datacenter or in a public cloud. Progent can assist your company to configure and maintain VPN connections between your at-home workforce and your various network resources by providing remote VPN integration consulting. For businesses with Cisco's ASA firewalls, Progent's Cisco ASA experts can assist your at-home workers to utilize Cisco's AnyConnect software for secure VPN tunneling for a wide range of devices such as Windows, Mac, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure platforms enable an at-home worker to see and use a remote PC's desktop. This technology gives IT managers more control over the digital ecosystem of at-home employees and offers remote users a familiar experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers attach home networks to the Internet and typically support VPN connections, home wireless networks, and firewall services. Progent offers top-tier online consulting for setting up routers from a range of vendors. See router integration support from Cisco-certified experts.
  • Home Wi-Fi networks, typically supporting families and visitors, are frequently used by at-home employees to connect to their Internet router for work. This can create throughput as well as security problems. Progent can assist you to resolve these issues by providing expertise like Aironet integration expertise, Cisco-certified Meraki wireless installation expertise, and Ubiquiti Unifi wireless access point setup assistance.
  • Internet connectivity methods affect the speed and availability of connections between telecommuters and the company network. Business-critical processes might demand redundant Internet access in the event the primary connection fails. Progent can provide expertise for selecting service providers, choosing sensible bandwidth and data volume bundles, and integrating high-availability Internet access. Refer to Internet access solutions.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and managing a productive telecommuter solution for your Minnetonka, Minnesota organization, phone 1-800-993-9400 or go to Contact Progent.



An index of content::

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    Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, maintain, find and safeguard information related to your IT infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates or warranties. By cleaning up and organizing your network documentation, you can save up to 50% of the time spent looking for vital information about your IT network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents related to managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether youíre planning improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you need the instant you need it.

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  • 24-7 Online Support Services Windows Server 2016 Scale Out Clusters
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    Progent's Windows Server 2016 disaster recovery consultants can assist your organization to plan and deploy a disaster recovery system based on Microsoft's cloud-tested Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using low-cost hardware, Virtual Machine Load Balancing for enhancing the speed and resilience of Failover Clusters while reducing capital investment and management overhead, and Cloud Witness for easy, affordable deployment of a stretch cluster quorum witness.

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    Progent's ProSight family of managed IT services are intended to offer businesses who have small in-house network support staffs with affordable help from enterprise-class management tools and technical experts. Advantages of the ProSight catalog of managed IT services include predictable network maintenance costs, smart automation of common administrative tasks, continual absorption of new information technology, graceful transition from legacy technology to modern solutions, close alignment of computer technology with strategic goals, guidance from veteran IT consultants, and allowing management to concentrate on business issues rather than fast-evolving computer technology.

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  • Technology Consulting Microsoft Dynamics GP Dynamics GP Visual Studio Specialist
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    For answers to common enquiries concerning being a consultant at Progent, go to Employment at Progent Frequently Asked Questions.

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  • Microsoft Office 2000 Consultancy Firms
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    Progentís computer outsourcing services for small companies include designing Windows XP, .NET, and BackOffice environments, managing migrations XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk Call Center, remote and in-person troubleshooting, resolving chronic integration issues, and creating a company-wide security strategy. Progent can show you how to enhance network reliability and throughput via non-stop technologies, resilient network architecture, and proactive network monitoring. Progent also provides project management help for large-scale migrations and can help with needs definition, product inventory, bill of materials production, vendor qualification, purchasing coordination, and complete documentation. Progentís IT outsourcing help also includes education for office productivity software such as Microsoft Office.

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  • Microsoft Dynamics GP On-site Technical Support
    Integration Dynamics GP/Great Plains Features

    important features of Microsoft Dynamics GP accounting include a modular design that lets you buy just the components you need, a standardized foundation built on Microsoft technologies to safeguard your investment and offer a tightly interconnected environment, enhanced reporting services that permit you to monitor all activities, income and spending and sales trends, compatibility with Microsoft Office to enable access to corporate data, the ability to integrate information from virtually any database or desktop application into Microsoft GP/Great Plains, plus an open design that makes it easy to create custom programs. Progent can show you how to configure and support a reliable, secure server and communications infrastructure to support Microsoft Dynamics GP/Great Plains, and can provide experienced GP consultants to show you how to convert the advanced features of Dynamics GP business accounting software into a productive business solution.

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  • Check Point Series 80 Protection
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    Progent's Check Point Software consultants can show you how to select and deploy Check Point Firewall and VPN utilities and appliances powered by Check Point's technology to provide an affordable and efficient security solution for your corporate network. Progent can also help you integrate other Check Point products including ZoneAlarm and Check Point UTM-1 appliances with security solutions from other vendors and offer a single stop for on-going technical support, maintenance, education, and consulting expertise.

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    Progent's pricing policy is to bill for remote support and in-person help by the minute. Consequently, you are charged exclusively for delivered support. Progent does not impose a more expensive rate for off-hours or urgent service, and inside California or in regions where Progent provides on-premises support, Progent does not bill for travel time except for urgent support where on-site work is less than four hours. In addition, Progent applies no initialization fee and requires no monthly commitment for services provided during regular business hours. Many service firms demand large minimum fees or charge for every quarter hour or longer. Progent's small granularity avoids large bills for fast fixes so you won't be forced to permit less critical problems to fester.

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  • Work from Home Employees Consultants - Minnetonka - Cloud Integration Technology Consulting Minnetonka-Plymouth, MN Offsite Workforce Minnetonka Expertise - Cloud Solutions Expertise Minnetonka-Bloomington
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