Enlarging your at-home workforce can have a significant effect on IT infrastructure, cybersecurity, and company workflows. Progent has 20 years of background helping small and mid-size businesses to design, deploy, administer, optimize, and debug IT networks that incorporate a remote workforce. Progent can assist your Minnetonka organization to select the right technologies and adhere to leading practices in building and maintaining a secure virtual solution for teleworkers that facilitates collaboration and delivers top value. Progent can provide services that go from as-needed guidance for helping you over challenging technical roadblocks to comprehensive project management to help you carry out business-critical initiatives.

Progent's consultants can assist Minnetonka, Minnesota companies to succeed with any facet of creating a high-functioning work-from-home environment by delivering network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud integration, helpdesk augmentation, security monitoring, data protection solutions, and centralized management.

Network Infrastructure for Telecommuters
Configuring the physical and software infrastructure needed for a remote work environment can be particularly complex if you must manage a combination of worker-owned hardware like PCs and notebooks, Internet routers, and wireless appliances from an assortment of vendors and with a variety of OS software and firmware levels. Progent's experience delivering online support for both outdated as well as current technologies in remote office solutions enables you to make cost-effective use of your existing infrastructure and offers fast access to expertise for implement essential updates. Services offered by Progent to assist you to create a high-functioning telecommuting infrastructure include:

  • Virtual Private Network technology allows you to establish a secure tunnel for authenticated at-home employees to use IT assets situated at your company datacenter or in a public cloud. Progent can assist you to deploy and manage VPN connections between your at-home workforce and your various network resources by providing remote VPN configuration consulting. For organizations using Cisco's ASA security appliances, Progent's Cisco ASA experts can help your remote workers to utilize Cisco's AnyConnect software to provide safe VPN connections for a wide selection of endpoint devices such as Windows, macOS, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure platforms allow a telecommuter to view and interact with a remote computer's desktop. This technology provides network managers more control over the computing environment of at-home employees and ensures them a consistent and more productive experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
  • Routers attach at-home networks to the Internet and support VPN connections, home Wi-Fi connectivity, and firewalls. Progent offers expert online consulting for deploying home routers from all major vendors. See router configuration services from Cisco-certified experts.
  • Home Wireless networks, often shared by the whole family and guests, are commonly used by telecommuters to access their router for work. This can cause throughput and security problems. Progent can assist businesses to mitigate these problems by delivering expertise that include Aironet configuration expertise, Cisco Meraki WiFi installation expertise, and Ubiquiti wireless access point setup assistance.
  • Internet connectivity methods affect the speed and reliability of connections between at-home workers and the corporate network. Vital applications might demand redundant Internet connections in case the primary connection breaks. Progent offers guidance for selecting ISPs, choosing appropriate service offerings, and integrating redundant Internet connections. Refer to Internet connectivity integration services.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and managing an efficient work-from-home environment for your Minnetonka, Minnesota business, call 1-800-993-9400 or visit Contact Progent.